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Call detail recording (CDR)

Issue 10.2 May 2007

373

 

Testing the switch-to-adjunct link

You can use the test, status, busyout and release commands to find and correct problems with 
CDR links. For more information about these commands, see 

Maintenance Commands for 

Avaya Communication Manager 3.0, Media Gateways and Servers

, 03-300431.

Work with the vendor to test the link from the call accounting adjunct.

If a link does not come up immediately, use the 

busyout cdr-link

 and 

release cdr-link

 

commands to bring up the link. 

Additional administration procedures for CDR equipment are provided in the 

Administrator 

Guide for Avaya Communication Manager

, 03-300509.

status cdr-link

CDR LINK STATUS

Primary

Secondary

Link State: up

extension not administered

Maintenance Busy? no

Summary of Contents for G700

Page 1: ...Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server 555 234 100 Issue 10 2 May 2007 ...

Page 2: ...e extent made by the Customer or End User Link disclaimer Avaya Inc is not responsible for the contents or reliability of any linked Web sites referenced elsewhere within this documentation and Avaya does not necessarily endorse the products services or information described or offered within them We cannot guarantee that these links will work all of the time and we have no control over the availa...

Page 3: ...and hardware installation 37 Chapter 1 Roadmaps and reference information 39 What wizards are available 39 Where are the most recent versions of the Wizards 40 When to use each wizard 40 About connection and login methods 41 What physical access methods are available 41 Laptop configuration for direct connection to the services port 42 What network settings are required on the laptop 43 Configurin...

Page 4: ...ogging in to the P330 Stack Processor with a LAN Connection 63 Logging in to the P330 Stack Processor with a Direct Serial Connection 64 Logging in to the P330 Stack Processor with Device Manager 64 About Avaya Site Administration 65 Configuring Avaya Site Administration 65 About navigation for G700 CLI commands 67 About terminal emulation function keys for Communication Manager 68 Chapter 2 Hardw...

Page 5: ...way 87 Preparing the G700 media gateway 88 Mounting the G700 media gateway in the rack 89 Inserting the Avaya S8300 media server if necessary for standalone service or LSP 91 Inserting media modules 93 Inserting an Expansion Module 96 Inserting an Avaya X330STK Stacking Module 97 Cabling multiple units 98 Attaching Ground Conductors 102 What are general grounding requirements 102 What are approved...

Page 6: ...ning an IA770 service pack file 119 Obtaining Optional language files 120 Obtaining Ethernet interface IP address and subnet mask 120 Completing the RFA process Obtaining license and password file 120 Running the Automatic Registration Tool ART for the INADS IP address if necessary 122 Install the S8300 123 Inserting the S8300 123 Installing Communication Manager Software 124 Setting telnet parame...

Page 7: ...way 189 Saving Communication Manager translations 192 Considerations for IP Phones Supported by a Local Survivable Processor 193 Transition of Control from Primary Controller to LSP 194 Complete the Installation of the S8300 if the Primary Controller 195 Updating IA770 INTUITY AUDIX Messaging if installed 195 Stopping IA770 INTUITY AUDIX Messaging if loading an IA770 update 195 Installing IA770 se...

Page 8: ...stering IP Interfaces 225 Identifying LSPs to the S8300 primary controller 226 Administering an S8400 S8500 or S8700 series primary controller 227 Assigning Node Names and IP Addresses for the C LANs and LSPs 228 Administering Network Regions 229 Assigning LSPs to the Network Regions 231 Administering IP Interfaces 232 Identifying the Survivable Processor on the primary controller 236 Administerin...

Page 9: ...a super user login if necessary for R4 0 or higher 255 On site Preparation for the Upgrade 258 Setting up a TFTP server or HTTP server for LSP software download if desired 259 Accessing the S8300 260 Removing the administration for the IA770 integration if CWY1 board is used 260 Completing pre upgrade tasks If the target S8300 is the primary controller 261 Saving a copy of the 4600 series phone co...

Page 10: ...ree on the network 293 Post upgrade tasks 294 Stopping IA770 INTUITY AUDIX Messaging if loading an IA770 update 294 Installing IA770 service pack or RFU files if any 294 Starting IA770 INTUITY AUDIX Messaging 295 Verifying start up of IA770 INTUITY AUDIX Messaging 295 Saving translations 296 If using IA770 administering switch integration for H 323 297 Testing to verify system functionality 297 Co...

Page 11: ... an 808A Emergency Transfer Panel and associated telephones 319 Installing and wiring telephone power supplies 321 Typical adjunct power connections 321 Typical adjunct power connections end to end 322 Auxiliary power for an attendant console 323 1152A1 mid span power distribution units 324 Connecting the 1152A1 PDU cables 326 1152B mid span power distribution units 329 Connecting the 1152B PDU ca...

Page 12: ...aces 346 Call center 346 About Avaya G700 announcement software 347 Avaya Integrated Management 349 Avaya ATM WAN Survivable Processor Manager 349 Avaya Directory Enabled Management 350 Avaya Network Management Console with VoIP SystemView 350 Avaya MultiService SMON Manager 351 Avaya Fault and Performance Manager 351 Avaya Proxy Agent 351 Avaya Configuration Manager 351 Avaya Site Administration ...

Page 13: ...ack 376 Installing a loopback jack without a smart jack 377 Administering a loopback jack 378 Testing a loopback jack with a smart jack 378 Testing the DS1 span from the ICSU to the loopback jack 378 Checking the integrity of local equipment 379 Testing the integrity of data sent over the loop 380 Testing the DS1 span from the smart jack to the network interface termination or fiber multiplexer MU...

Page 14: ...ation of a new G700 with an S8300 405 Installation Overview 406 About software and firmware files 406 About access to the Communication Manager software distribution CD 406 Tasks to install the S8300 and the G700 406 Before Going to the Customer Site 408 Obtaining a USB DVD or CD ROM drive 409 Getting information that the project manager provides 409 Getting the serial Number of the G700 if necess...

Page 15: ...a Gateway Components 446 Checking for IP connections 451 Setting up the Controller List for the G700 452 Setting the LSP Transition Points 454 Configuring an X330 Expansion Module If Necessary 455 Install New Firmware on the G700 455 Manual upgrade procedures G700 firmware 455 Verifying the Contents of the tftpboot Directory 456 Determining which firmware to install on the G700 456 Installing New ...

Page 16: ...9 Updating IA770 INTUITY AUDIX Messaging if installed 489 Stopping IA770 INTUITY AUDIX Messaging if loading an IA770 update 489 Installing IA770 service pack or RFU files if any 490 Starting IA770 INTUITY AUDIX Messaging 490 Verifying start up of IA770 INTUITY AUDIX Messaging 491 If IA 770 fails to start after a new installation 492 Saving translations 492 Backing up the system 492 If using IA770 ...

Page 17: ...cation Manager 518 Administering an S8300 primary controller 519 Assigning Node Names and IP Addresses for the LSPs 519 Administering Network Regions 520 Associating LSPs with Network Regions 521 Administering IP Interfaces 522 Identifying the Survivable Processor on the primary controller 523 Administering an S8400 S8500 or S8700 series primary controller 524 Assigning Node Names and IP Addresses...

Page 18: ...on Tool ART for the INADS IP address if necessary 550 Ensuring a super user login exists 551 Checking a pre 4 0 release 552 Creating a super user login if one does not exist releases earlier than Release 4 0 553 Preparing for the upgrade to R4 0 on site 555 Accessing the S8300 555 Removing the administration for the IA770 integration if CWY1 board is used 555 Checking current software release 556 ...

Page 19: ...ons from the primary controller 599 If the server is an LSP stop and start Communication Manager 599 Verifying media server configuration Release 1 2 or later 600 If IA770 INTUITY AUDIX Messaging has been upgraded verify messaging has started 601 Starting IA770 INTUITY AUDIX Messaging with the Messaging Web pages if necessary 602 Starting IA770 INTUITY AUDIX Messaging with the command line if nece...

Page 20: ... Before going to the customer site 623 Obtaining a USB DVD CD ROM drive 623 Getting information that the project manager provides 623 Getting the serial number of the G700 if necessary 624 Checking the number of allocated ports 624 Checking for and FTP SCP SFTP Server or Compact Flash for Backing up Data 624 Obtaining S8300 software and G700 firmware 625 Checking the CD for the most recent firmwar...

Page 21: ...2 x only 649 Copying Files to the S8300 hard drive 650 Copying the software and firmware files to the server 652 Upgrade the S8300 657 Installing new software 657 Installing updated authentication files 660 If upgrading an LSP synchronize translations from the primary controller 662 If the server is an LSP stop and start Communication Manager 662 Installing security and Communication Manager servi...

Page 22: ...acking up the system 683 Chapter 12 Manual upgrade of an existing S8300B and G700 to S8300C with R4 0 685 Considerations for upgrading the S8300B as a primary controller or as an LSP 685 Converting the integration of IA770 INTUITY AUDIX Messaging from CWY1 to H 323 686 The need to restore IP Phone files 687 Tasks to upgrade the S8300B to S8300C on release 4 0 and upgrade the G700 firmware 687 Befo...

Page 23: ...ermining whether optional languages are needed 705 Checking for any IA770 custom announcement sets 707 Creating an IA770 test message for the upgrade 707 Shutting down IA770 707 Backing up S8300 recovery system files 708 Recording configuration information 711 Upgrade the S8300 712 Replacing the S8300B with the S8300C Media Server 712 Remastering the hard drive and installing the software 714 Veri...

Page 24: ...ll on the G700 741 Installing new firmware on the P330 stack processor 743 Installing new firmware on the G700 Media Gateway Processor 744 Installing new firmware on the media modules 745 Ensuring the MGP default gateway IP address is set 747 Setting rapid spanning tree on the network 748 Installing new firmware on other G700 media gateways 749 Post upgrade tasks 750 Stopping IA770 INTUITY AUDIX M...

Page 25: ...alling new firmware on the P330 stack processor 766 Installing new firmware on the G700 Media Gateway Processor 766 Installing new firmware on the media modules 768 Ensuring the MGP default gateway IP address is set 770 Setting rapid spanning tree on the network 771 Appendix A Technical information 773 Avaya G700 Media Gateway Technical Specifications 773 Cabling Equipment 774 Appendix B Informati...

Page 26: ...Contents 26 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server ...

Page 27: ... is for the following audiences Trained field installation and maintenance personnel Technical support personnel Network engineers and technicians Authorized Business Partners Using this book This book is organized into three major sections Section 1 Reference information and hardware installation Section 2 G700 installation and upgrades wizards Section 3 G700 installation and upgrades manual proc...

Page 28: ...This section is organized into the following chapters Chapter 8 Manual installation of a new G700 with an S8300 Chapter 9 Manual installation of a new G700 without an S8300 Chapter 10 Manual upgrade of an S8300A and G700 to R4 0 Chapter 11 Manual upgrade of an existing S8300B or S8300C and G700 to R4 0 Chapter 12 Manual upgrade of an existing S8300B and G700 to S8300C with R4 0 Chapter 13 Manual u...

Page 29: ...s the pre installation worksheets that you will need to have filled in before you start an installation or upgrade Appendix C Equipment list contains the information that you need to order equipment Appendix D Install the Avaya TFTP server contains instructions for installing and configuring the Avaya TFTP Server software Conventions This section describes the conventions that we use in this book ...

Page 30: ... cabinet carrier slot order nnnVxx is the code that refers to a media module address in gateway V slot order Recent terminology changes that are important to note include Avaya Communication Manager the application that provides call control and the Avaya telephony feature set This application was referred to as MultiVantage Software or as Avaya Call Processing ACP in previous releases The term Mu...

Page 31: ...old type inside square brackets Example At the DOS prompt type copybcf F34 Keys The names of keys are in bold sans serif type Example Use the Down Arrow key to scroll through the fields When you must press and hold a key and then press a second or third key we separate the names of the keys are separated with a plus sign Example Press ALT D When you must press two or more keys in sequence we separ...

Page 32: ...ssage The installation is in progress Web output The installation is in progress CLI output Type y in the Message Transfer field Downloading this book You can view or download the latest version of the Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server 555 234 100 from the Avaya Web site at http support avaya com You must have access to the Internet and a copy of Ac...

Page 33: ...ult in harm to hardware or equipment WARNING WARNING Use an ESD warning to call attention to situations that can result in ESD damage to electronic components DANGER DANGER A danger statement calls attention to a situation that can result in harm to personnel SECURITY ALERT SECURITY ALERT A security alert calls attention to a situation that can increase the potential for unauthorized use of a tele...

Page 34: ...er Care Support Line at 1 800 242 2121 Toll fraud call Avaya Toll Fraud Intervention at 1 800 643 2353 Security issues call Avaya Corporate Security at 1 877 993 8442 Title Number Hardware Description and Reference for Avaya Communication Manager 555 245 207 Overview for Avaya Communication Manager 03 300468 Maintenance Commands for Avaya Communication Manager 4 0 Media Gateways and Servers 03 300...

Page 35: ...s respectively of Avaya Inc All other trademarks are the property of their respective owners Ordering Documentation In addition to this book other description installation maintenance and administration books and documentation library CDs are available This document 555 234 100 and any other Avaya documentation can be ordered directly from the Avaya Publications Center toll free at 1 800 457 1235 ...

Page 36: ...reach us by Mail send your comments to Avaya Inc Product Documentation Group Room B3 H13 1300 W 120th Ave Westminster CO 80234 USA E mail send your comments to document avaya com Fax send your comments to 1 303 538 1741 Ensure that you mention the name and number of this book Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server 555 234 100 ...

Page 37: ...ection contains chapters explaining the types of wizards that you can use for installations and upgrades connection methods and login methods These chapters cover Chapter 1 Roadmaps and reference information Chapter 2 Hardware installation for the G700 Media Gateway and S8300 Media Server ...

Page 38: ...38 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server ...

Page 39: ...rds are available To save time on installations and upgrades four distinct tools are available for your use Avaya Installation Wizard See Job Aid Avaya Installation Wizard 555 245 754 Gateway Installation Wizard See Job Aid Avaya Gateway Installation Wizard 555 245 756 Upgrade Tool See Job Aid Upgrade Tool and Worksheets 555 245 757 Software Update Manager See Avaya Software Update Manager User Gu...

Page 40: ...versions of the Avaya Installation Wizard and Gateway Installation Wizard as well as additional worksheets and job aids for these wizards at http support avaya com avayaiw Tip Tip Field and page level online help is available with all the wizards When to use each wizard For more detailed information on choosing the right wizard see Job Aid What Provisioning Tools and Wizards Should I Use 555 245 7...

Page 41: ...al access methods are available Laptop configuration for direct connection to the services port About connection methods About Log in Methods About navigation for G700 CLI commands What physical access methods are available Figure 1 reviews physical access methods for the S8300 and G700 Check for the locations of the following ports If the S8300 is present in the G700 Services port in the center o...

Page 42: ...figuration that you need to use for a direct connection to the Media Server Services port Note Note Avaya Service technicians can use the NetSwitcher program to configure alternate network profiles so they can easily connect to a number of different systems NetSwitcher configures a profile for each type of system for easy future access without requiring you to reset TCP IP properties or browser se...

Page 43: ...ties on Windows systems TCP IP administration varies among Windows systems Note Note Make a record of any IP addresses DNS servers or WINS entries that you change when you configure your services computer Unless you use the NetSwitcher program or an equivalent you will need to restore these entries to connect to other networks To check your version of windows 1 Log in to your laptop and double cli...

Page 44: ...S server and Alternate DNS server should both be blank b Click the Advanced button at the bottom of the screen The Advanced TCP IP Settings screen appears c Click the DNS tab Verify that no DNS server is administered The address field should be blank 9 Disable WINS Resolution as follows a Click the WINS tab Make sure WINS is not administered The address field should be blank b Click OK If warned a...

Page 45: ... Address tab 6 Click the radio button to Specify an IP address Enter the following IP address 192 11 13 5 Subnet mask 255 255 255 252 Note Note Record any IP addresses DNS settings or WINS entries that you change You may need to restore them later to connect to another network 7 Disable DNS service as follows Windows 95 98 and Me Click the DNS Configuration tab Verify that the Disable DNS radio bu...

Page 46: ...cape but some features of the web interface may not work properly If you use Netscape it must be version 6 2 or higher To check or change proxy settings 1 Open your Internet browser 2 Verify that you have a direct connection with no proxies using one of the following options For Internet Explorer a Select Tools Internet Options b Click the Connections tab c Click the LAN Settings button d If Use a...

Page 47: ...o the Internet is not selected you can select it and click OK to exit or Leave it unselected and configure your browser to bypass the proxy server whenever you are connected to the S8300 services port i Select Manual Proxy Configuration and click View ii Type 192 11 13 6 in the Exceptions box or in the No Proxy for box in later versions of Netscape If there are other entries in this box add to the...

Page 48: ...nd receive pairs as shown is required 3 Connect the other end of the crossover cable to the Services port on the front of the S8300 4 If your laptop is configured with the correct network settings you can now open your Internet browser or start an SSH session and log in When accessing the server from a directly connected laptop always type the following IP address in the browser s Address or Locat...

Page 49: ...top to the customer LAN To connect to the customer s LAN either on site or remotely over the Internet your PC must be assigned an IP address on the LAN The IP address can be a static address on the customer s LAN that you enter in the TCP IP properties or it can be assigned dynamically with DHCP Ask the customer how they want you to make the connection Connecting an external modem to the S8300 med...

Page 50: ...Modem window 6 Click the radio button for one of the following Enable modem for one incoming call use this option if you want to provide one time access to the Media Server over the modem Enable modem for unlimited incoming calls use this option if you want to provide regular dial up access to the Media Server for Services personnel or some other reason The modem is now ready to receive calls Sett...

Page 51: ...s and click Properties The system deploys the Network and Dial up Connections window 2 Double click the connection name you made in the previous task Setting up Windows for modem connection to the media server Windows 2000 or XP Note Note Depending on your system the Connect screen may appear from which you must select Properties 3 Click the Security tab 4 Select the Advanced custom settings radio...

Page 52: ...nk If the Dial field is blank enter the appropriate telephone number 4 Click the Dial button When the media server s modem answers the system displays the After Dial Terminal window 5 Log on to the LAN a Enter your remote access login name and password b When the Start PPP Now message appears click Done The system displays a small double computer icon in the lower right portion of your screen 6 Do...

Page 53: ...connection Usually this will be the name of your media server 5 In the Host window click Telnet Note Note Telnet is turned off by default in Communication Manager To log in with Telnet you must turn Telnet on with the Firewall Web page in Communication Manager 6 Click the Emulation tab at the top The system displays the Emulation tab 7 From the Emulator dragdown box select the emulator you desire ...

Page 54: ... 9 in To use Windows for PPP modem connection Windows 2000 or XP 4 In the TCP IP Port Number field leave 23 if you want to log in at the Linux command line Type 5023 if you want to log in directly to the Communication Manager SAT command line 5 In the Modem field use the dragdown box to select the type of modem that your PC uses 6 In the Serial port field select the COM port you are using for your...

Page 55: ...vices port you must configure your laptop for the network connection See Configuring the laptop for a direct connection on page 43 In addition a third party SSH client must already be installed on your computer PuTTY is one such client available for download from http www putty nl download html Note Note A version of PuTTY that is defaulted for SSH server access is available for Avaya services per...

Page 56: ... the key PuTTY prompts you the next time you connect to this server When connecting though the services laptop interface if you save the host key the host will be identified as 192 11 13 6 If you later connect to a different server through its laptop interface this new host also appears as 192 11 13 6 but it will have a different key You get a prompt in this case because it appears that the host k...

Page 57: ...r Windows NT4 0 or Windows 98 For Windows 2000 use w2ktt 7 If prompted for a high priority session typically answer n The system displays the telnet prompt It may take the form username devicename Logging in to the S8300 Web Interface from your laptop To run the Web Interface 1 Open Internet Explorer 5 5 or later on your computer 2 In the Address or Location field of your browser type the 192 11 1...

Page 58: ...lling and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server Welcome Screen 4 Click the Continue button 5 Accept the Client Authentication and Security Certificate to access the Login screen The system displays the Login screen ...

Page 59: ...About connection and login methods Issue 10 2 May 2007 59 Login Screen 6 Log in as craft 7 Select yes for Suppress Alarm Origination The system displays the main menu for the Integrated Management Suite ...

Page 60: ...ng and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server Main Menu 8 Click on the link for Launch Maintenance Web Interface The system displays the S8300 main menu in the left panel and a usage agreement notice in the right window ...

Page 61: ...ds Issue 10 2 May 2007 61 S8300 Main Menu Usage Agreement Notice 9 Check the top of the left panel Note that The Avaya media server you are logged into is identified by name and server number The S8300 media server number is always 1 ...

Page 62: ...fault value or enter the appropriate type for your computer For example you may use type ntt a terminal type available for Windows NT4 0 or Windows 98 For Windows 2000 use w2ktt The system displays the SAT interface 4 Enter SAT commands as appropriate Logging in to the P330 Stack Processor with a Direct Connection to the S8300 Services Port Note Note If you are upgrading an S8300 G700 remotely con...

Page 63: ...ricted list of command possibilities that address the possible interfaces to be set For a complete list of command line interface commands type help or refer to the Avaya P330T User s Guide available at http www avaya com support Logging in to the P330 Stack Processor with a LAN Connection To log in with a LAN connection 1 With a connection to the customer s LAN either remotely or on site telnet t...

Page 64: ...s as P330 1 super Logging in to the P330 Stack Processor with Device Manager To access the Device Manager you must have access to the corporate LAN in which the P330 Stack Processor resides To access Device Manager do the following 1 Open a compatible Internet browser on your computer Currently this includes Internet Explorer 5 0 or higher and Netscape Navigator 4 7 and 6 2 The Java Plug in 1 2 2 ...

Page 65: ...em displays the Add Voice System window 2 Enter a name in the Voice System Name field As a technician configuring Avaya Site Administration on your laptop use a generic name because you will be able to use this connection name for all S8300 Media Servers 3 Click Next The Connection Type dialog box displays 4 Click the Network connection radio button 5 Click Next The Network Connection dialog box d...

Page 66: ...nish Logging in to the S8300 with ASA Avaya Site Administration supports a terminal emulation mode which is directly equivalent to a SAT command interface Avaya Site Administration also supports other features including the GEDI and Data Import For more information refer to the Online Help Guided Tour and Show Me accessed from the Avaya Site Administration Help menu To start Avaya Site Administrat...

Page 67: ...CLI commands Command Purpose Prompt super change to supervisor mode P330 y super or MG xxx y super where xxx is the media gateway number assigned on the add media gateway form and y is the module number of the G700 in the stack configure change to configuration mode P330 1 configure or MG 001 1 configure session module mgp from a stack processor session open a CLI session on the mgp processor MG 0...

Page 68: ...le 3 as a guide for ntt terminal emulation Table 4 lists key presses for w2ktt terminal emulation Table 3 Key sequences for ntt terminal emulation Key Sequence Function Key Function ESC alpha O P F1 Cancel ESC alpha O Q F2 ESC alpha O R F3 Execute ESC alpha O S F4 ESC alpha O T F5 Help ESC alpha O U F6 Go to Page N ESC alpha O V F7 Next Page ESC alpha O W F8 Previous Page Table 4 Key sequences for...

Page 69: ...Describes the G700 and S8300 components About installation and cabling Provides hardware installation and cabling procedures Note Note See Quick Start for Hardware Installation Avaya S8300 Media Server and Avaya G700 Media Gateway 555 233 150 for an overview of the G700 hardware and cabling About hardware components This section describes the components of an Avaya G700 Media Gateway and an Avaya ...

Page 70: ...rovide traditional interfacing of service provider network access solutions such as T1 E1 and connections to TDM based endpoints such as DCP digital phones and analog phones The available media modules are as shown in Figure 3 Media modules on page 71 Figure notes 1 Media module slot 1 V1 2 S8300 services port used with cross over ethernet cable 3 S8300 USB ports S8300C shown 4 Expansion module sl...

Page 71: ...716 Analog Media Module for connection to 24 analog stations 7 Avaya MM717 DCP Media Module for connection to 24 DCP stations see the Caution below for limitations on the use of the MM717 8 Avaya MM720 BRI Media Module for connection to 8 ports for international BRI trunks or BRI endpoint telephone and data module connections 9 Avaya MM722 BRI Media Module for connection to 2 ports for internation...

Page 72: ...s worldwide The media modules enable the G700 with its primary controller to host a variety of functions ranging from IP phones to traditional analog telephony ports The media modules contain trunk or line interfaces and their associated circuitry Each of the four media module slots has access to the 512 time slot TDM bus a 10 100 base T port power 5V 48 V phantom and ground Each media module can ...

Page 73: ...Data Expansion that customers might purchase as part of their network is the Avaya P330 LAN Expansion Module Features of this Data Expansion Module include Maximum flexibility to the data stack Standard auto negotiation Link Aggregation Group LAG LAG redundancy Link redundancy Congestion control 802 1Q p VLAN priority CAUTION CAUTION Avaya Expansion Modules and Octaplane Stacking Modules are not h...

Page 74: ...orts with Power over Ethernet PoE and two 1 Gigabit Ethernet ports Maximum power consumption is 760 Watts Its power output per PoE port is 15 4 Watts A C360 switch can co reside in a stack with G700 Media Gateways An Avaya C360 stack can contain up to 10 switches and up to three backup power supply units The stacked switches connect using the Avaya X360STK stacking sub modules that plug into a slo...

Page 75: ...o build a working stack certified using any combination of the following devices P330 series P330 ML series G700 C360 series 1 Add only a single box at a time to an existing stack Important Important The stack master also called stack IP Agent may fail to preserve existing stack configuration if you will add more than a single device to an existing stack at a time After adding the first box wait u...

Page 76: ...4 1 6 N A N A P334T 3 11 0 3 12 1 4 0 17 4 1 6 4 1 6 N A N A P333R 3 11 0 3 12 0 4 0 9 4 1 5 4 1 5 N A N A P333R LB 3 11 0 3 12 3 4 0 6 4 1 5 4 1 5 N A N A P332MF 3 11 0 3 12 1 4 0 17 4 1 6 4 1 6 N A N A P333T PWR 3 11 0 3 12 1 4 0 17 4 1 6 4 1 6 N A 4 1 6 G700 3 11 0 3 12 1 4 0 17 4 1 6 4 1 6 N A 4 1 6 P334T ML 3 11 16 3 11 16 4 0 15 4 1 3 4 5 8 N A N A P332G ML 3 11 15 3 11 15 4 0 15 4 1 3 4 5 8...

Page 77: ...wer in the stack becomes Stack Master Table 6 Stack Master election priority Switch type Switch mode Stack Master election priority C363T C363T PWR Layer 2 1 C364T C364T PWR Layer 2 2 C363T C363T PWR Layer 3 3 C364T C364T PWR Layer 3 4 P332GT ML Layer 2 5 P332G ML Layer 2 6 P334T ML Layer 2 7 P332GT ML Layer 3 8 P332G ML Layer 3 9 P334T ML Layer 3 10 G700 N A 11 P333R P333R LB Layer 2 12 P333T P33...

Page 78: ...ivers are installed Note Note The BIOS boot LED flashes during the whole software installation through rebooting since the system is not running from the Avaya software yet The green APP S8300C or TST S8300B LED on the S8300 primary controller or LSP is on when Communication Manager is running The yellow ACT LED on the S8300 is on whenever a G700 an IP telephone or an IP console is registered with...

Page 79: ...server The S8300 Media Server is an Intel processor complex that mounts in the first media module slot V1 of the G700 Media Gateway The S8300 Media Server has Avaya Communication Manager For a full description see http www avaya com support Administration and maintenance provisioning software S8300B model only 20 GB or 30 GB hard drive S8300C model only 40 GB hard drive S8300B model only 512 MB RA...

Page 80: ...ough the Octaplane connection The LSP does not require a separately cabled Ethernet connection A separate Ethernet connection to the LSP however is optional What is the S8400 media server The G700 Media Gateway can be controlled by an external S8400 Media Server The S8400 is connected to the G700 over the network through a C LAN circuit pack in the G600 or G650 Media Gateway The S8400 can also be ...

Page 81: ...ASAI Co Resident DEFINITY LAN Gateway DLG Call Center Uninteruptible Power Supply UPS Universal Serial Bus USB Modems USB Compact Flash device S8300C only DVD CD ROM drive See Chapter 7 Telephones and adjunct systems for more information on installing adjuncts About installation planning In the following sections of this installation guide you will be guided through the installation of several con...

Page 82: ...t on site about delivery system questions or network concerns Whom to contact at your home office in case of questions Whether you need a special pass or an escort How to gain entrance to the installation location if it is locked Where to install equipment Where to find a telephone near the installation location Who needs a Single Sign On SSO authentication login You should obtain a personal Singl...

Page 83: ... IP addresses IP masks and other network information This information will be specific to each customer To install the solution in an efficient manner you must collect and organize this information before going to the site Reviewing demarcation points and connectivity for the IA770 INTUITY AUDIX Messaging Application A demarcation point defines the extent of Avaya s responsibilities for a product ...

Page 84: ...ve the passwords to the customer s designated representative If you suspect that the security of any password has been compromised immediately notify your project manager or system administrator Verifying features for the IA770 INTUITY AUDIX Messaging Application In order to use IA 770 INTUITY AUDIX you must verify with an account representative that the following Avaya Communication Manager featu...

Page 85: ... you complete the following procedures Verifying the on site checklist on page 85 Verifying Environmental conditions on page 86 Unpacking and checking the order on page 87 Installing the G700 media gateway on page 87 Cabling multiple units on page 98 Attaching Ground Conductors on page 102 Note Note When installing a G700 complete all tasks in this chapter to install the gateway before doing the m...

Page 86: ... power circuit Grounding Verification Ensure that the installation site has access to approved grounds and that either a trained technician or a licensed electrician will be verifying all grounds and installing the Supplementary Ground Conductor consult Attaching Ground Conductors WARNING WARNING Installation in a Restricted Access Location and secure access are required in Finland and Norway The ...

Page 87: ...r handling components of an Avaya G700 Media Gateway Connect the strap to an approved ground such as an unpainted metal surface If you have any questions about the equipment order or if the equipment has been damaged contact your Project Manager When you have verified that the order is complete and that you have all of the necessary components and tools proceed with the installation Installing the...

Page 88: ...nsertion CAUTION CAUTION When handling any components of an S8300 Media Server with G700 Media Gateways wear an anti static wrist ground strap Connect the strap to an approved ground such as an unpainted metal surface ALM TST ACT 1 2 3 4 5 6 8 7 ALM TST ACT 1 2 3 4 5 6 8 7 E1 T1 EIA 530A DCE ALM TST ACT SIG EI SO EM SM EO SI scdcrck5 LAO 092006 ALM TST ACT 1 2 3 4 5 6 8 7 ALM TST ACT 1 2 3 4 5 6 8...

Page 89: ...rom their packaging 2 Turn the G700 Media Gateway over to allow the feet to be mounted 3 Position one foot into the mounting site near the corner of the chassis 4 Press the plastic rivet into the foot with a stylus until it is firmly seated on the chassis You have now prepared the G700 Media Gateway for mounting and assuming you are going to use a data rack you are ready to mount the chassis in th...

Page 90: ...d 16 kg when equipped with media modules Two people may be needed to mount the G700 Media Gateway in the rack Figure 7 Rack Mounting To mount the G700 media gateway in the rack 1 Position the G700 in the rack Assure that there is adequate ventilation 2 Verify that the screw holes are aligned with the rack hole positions 3 Insert the mounting screws Use two screws on each side 4 Tighten the mountin...

Page 91: ...0B only the LED module must be pulled from the G700 chassis to provide clearance for the S8300 Media Server CAUTION CAUTION If you are removing an S8300 use the shutdown button to stop the operating system press and hold for 2 3 seconds The OK to Remove LED will flash while the shutdown is in progress and will turn steady green when it is safe to remove the S8300 Note Note A G700 Media Gateway sta...

Page 92: ...uide the module halfway into the chassis Figure 9 Insert S8300 4 For an S8300B only align the LED module in its guides and gently push it into place keeping the LED module safely within its guides and maintaining an even pressure to assure that the module does not become twisted or disengage from the guides Guide the longer left side of the LED module into the chassis until the shorter right edge ...

Page 93: ... without the use of a tool Figure 11 Tighten screws Inserting media modules Following the planning documentation you can insert the required media modules into their designated bays The G700 Media Gateway can accommodate up to four media modules or plug in circuit packs The choice of media modules is dictated by the offer selected by the customer and the configuration of the system Consult the pla...

Page 94: ...dia Modules can be installed in a single G700 Also the ports on the MM712 and MM717 are intended for in building use only Phone lines connected to those ports are not to be routed out of building Failure to comply with this restriction could cause harm to personnel or equipment CAUTION CAUTION The connector pins can be bent or damaged if the module is handled roughly or if misaligned and then forc...

Page 95: ...ss to electrical hazards by unauthorized personnel and to ensure continued compliance to international radiated emissions requirements all captive screws must be securely tightened such that they cannot be loosened without the use of a tool WARNING WARNING After you have connected telephones to the various media modules be sure to add circuit protection to the lines see Complete the telephone inst...

Page 96: ...as been in operation 1 Remove the blank plate covering the bay 2 Align the printed circuit board with the interior guide rails Note Note The printed circuit board fits into the guide rail The metal base plate does not 3 Firmly press the Expansion Module into the G700 Media Gateway until it is completely inserted 4 Tighten the two screws on the front panel of the Expansion Module WARNING WARNING To...

Page 97: ... in 2 3 seconds until the OK to Remove LED starts flashing When the LED turns on steady power can be safely turned off To insert an Avaya X330STK Stacking Module 1 Remove the blank plate from the back of the G700 2 Insert the Avaya X330STK Stacking Module gently in the bay in the back of the G700 ensuring that the metal base plate is aligned with the guide rails Figure 13 Insert Stacking Module in...

Page 98: ...ng where to position the unit ensure that It is accessible and cables can be connected easily Cabling is away from sources of electrical noise such as radio transmitters broadcast amplifiers power lines and fluorescent lighting fixtures Water or moisture cannot enter the case of the unit There is a free flow of air around the unit and the vents in the sides of the case are not blocked The two ends...

Page 99: ...About installation and cabling Issue 10 2 May 2007 99 Figure 14 Cabling Multiple Units in a Single Rack Figure notes 1 Short Octaplane cable X330SC 2 Redundancy cable X330RC 1 2 ...

Page 100: ...s of a stack in two racks you must use the Avaya X330LC cable to connect them You may not link more than 10 units to form a stack but those units can be mounted in more than one rack To link elements in multiple racks 1 Use the long 6ft 2 m Avaya X330LC cable to connect elements in two racks 2 Connect the Avaya X330LC cable dark grey connector to the port on first unit of the stack marked to the l...

Page 101: ...t Octaplane cable X330SC 2 Redundancy cable X330RC 3 Long cable X330LC You have now mounted the fully equipped Avaya G700 Media Gateway in the rack and cabled units together as described in the planning documents When all the units are mounted and cabled you are ready to connect to electrical ground conductors 1 2 3 ...

Page 102: ...re safe operation of the G700 Media Gateway Ground conductor part of the AC power cord Field installed green yellow conductor referred to as the Supplementary Ground Conductor Both safety grounds must be connected to an approved ground If a power cord accompanies the G700 use that cord whenever possible For DC Input The 48Vdc lead provided for DC power input to the G700 Media Gateway must be groun...

Page 103: ...ry Because of unreliable earthing concerns in Finland and Norway the G700 Media Gateway must be installed in a restricted access location A restricted access location is defined as access that can be gained by only Service Personnel or Customers who have been instructed about the reasons for the restricted access and any safety precautions that must be taken In these cases access to the G700 Media...

Page 104: ...l Concrete encased ground An electrode encased by at least 2 in 5 1 cm of concrete and located within and near the bottom of a concrete foundation or footing in direct contact with the earth The electrode must be at least 20 ft 6 1 m of one or more steel reinforcing bars or rods 1 2 in 1 3 cm in diameter or at least 20 ft 6 1 m of bare solid copper 4 AWG 26mm2 wire Ground ring A buried ground that...

Page 105: ...he chassis adjacent to the ground symbol 2 Place the ring terminal of the 10 AWG 4 0 mm2 Supplementary Ground Conductor on the screw 3 Replace the ground screw to the chassis and securely tighten the screw such that it cannot be loosened without the use of a tool The ground block is provided for use with more than one G700 or other Cajun devices in the rack It is usually mounted by the customer el...

Page 106: ... outlet through the cord To prevent accidental interruption of power to the G700 Media Gateway do not connect the G700 Media Gateway to a switch controlled AC wall socket outlet In addition Avaya Inc highly recommends that the customer use a UPS for back up power Advise your customer to verify through a licensed electrician that the ground connection at the AC outlet to be used is attached to an a...

Page 107: ...et that you want to test If the circuit is properly grounded the yellow and white lights on the tester illuminate 2 Unplug the tester WARNING WARNING If the tester indicates any type of ground fault your customer must contact a licensed electrician DO NOT install the system To verify voltages using a Volt Ohm Millimeter VOM U S and countries using 110 to 125 Vac power WARNING WARNING Hazardous vol...

Page 108: ...r from the G700 Media Gateway remove the power cord plug from the AC inlet The G700 Media Gateway powers up The LEDs on the media modules the S8300 Media Server and the G700 Media Gateway flash at power up Each element conducts a series of self tests 3 The LEDs on the G700 LED panel flash and the red ALM LED lights up until the self tests on the G700 Media Gateway have completed 4 The LEDs on the ...

Page 109: ...m LED will light The master LED labeled MSTR or the system LED labeled SYS lights on one and only one module in the stack On the G700 media gateway the green CPU LED is illuminated when both the P330 Stack Processor Layer 2 Switching Processor and the G700 Media Gateway Processor MGP are in a normal operational state The red ALM LED lights whenever an alarm exists in the G700 Media Gateway Process...

Page 110: ...ach G700 to the G700 chassis 5 Connect the DC feed cable for each G700 to the DC power source a Connect the red insulated 10 AWG lead to the 48Vdc Return positive source b Connect the black insulated 10 AWG lead to the 48Vdc negative source Figure 16 DC Wiring Diagram You have now completed the initial installation of the G700 Media Gateway Ground discharge bar DC power cabinet To CBC ground termi...

Page 111: ...Aid Upgrade Tool and Worksheets 555 245 757 Note Note These tools replace many normal installation or upgrade procedures in this section However they do not automate all of the tasks associated with an installation or an upgrade Where a task or tasks must be performed manually this is noted in subsequent chapters of this section This section is organized into the following chapters Chapter 3 Insta...

Page 112: ...f installation or upgrade is involved with the G700 Media Gateway Use Table 7 to determine which task list is most appropriate for your upgrade or installation Table 7 Task lists for your upgrade or installation using the Wizards G700 with an S8300 Primary or LSP G700 without an S8300 New Installation Chapter 2 Chapter 3 Chapter 2 Chapter 4 Upgrade an Existing System Chapter 5 Chapter 6 ...

Page 113: ...8500 or S8700 series Media Server Note Note Procedures to install or upgrade an S8400 S8500 or S8700 series Media Server are not covered in this document See Documentation for Avaya Communication Manager Media Gateways and Servers which is on the Avaya Support website http www avaya com support or on the CD 03 300151 The steps to install an S8300 configured as an LSP are the same as the steps to i...

Page 114: ... Support web site About access to the Communication Manager software distribution CD The R4 0 Communication Manager software and other files needed for the R4 0 installation are on the Communication Manager software distribution CD that you take to the customer site Place the CD in an external USB CD ROM drive connected to one of the USB ports on the S8300 faceplate This chapter describes the upgr...

Page 115: ...g Node Names and IP Addresses for the LSPs on page 175 Administering Network Regions on page 175 Associating LSPs with Network Regions on page 176 Administering IP Interfaces on page 177 Identifying LSPs to the S8300 primary controller on page 178 Administer an S8400 S8500 or S8700 series primary controller Assigning Node Names and IP Addresses for the C LANs and LSPs on page 180 Administering Net...

Page 116: ...sts to help you gather the installation and upgrade information Appendix B Information checklists provides several checklists to help you gather the installation and upgrade information However if you are using any of the following worksheets the setup information in the checklists are included in the worksheets Electronic pre installation worksheet Name and number list Custom template Information...

Page 117: ... IP registration sequence The default values used by the wizard can be viewed at http support avaya com avayaiw under the Avaya Installation Wizard Default Parameters link If the wizard defaults do not meet the customer s needs you can use a custom template Custom template The Custom Template is a third Excel spreadsheet that allows automatic administration of key custom Communication Manager tran...

Page 118: ...is installation or upgrade procedure and the service pack files are not on your software CD download the service pack files from the Avaya Support web site to your laptop Service packs may or may not be needed depending on the release of Communication Manager For both new installations and upgrades you may need to install a service pack after the installation or upgrade For an upgrade you may need...

Page 119: ...u want the file saved Obtaining service pack and language files for IA770 INTUITY AUDIX Messaging if necessary If IA700 will be installed determine whether an service pack is needed and or optional languages are used If so obtain the data files Obtaining an IA770 service pack file If an IA770 service pack is required after the upgrade obtain the service pack file from the Avaya Support web site To...

Page 120: ...he H 323 integration The subnet mask must be the same as that used for the media server control network and is entered on the Configure Server Web screen when you configure the S8300 Completing the RFA process Obtaining license and password file Every S8300 media server and local survivable processor LSP requires a current and correct version of a license file in order to provide the expected call...

Page 121: ...ontroller Note Note The license file requirements of the LSP should be identified in your planning documentation To download the license and password files to your laptop Tip Tip Additional documentation on creating license files can be found on the RFA web site http rfa avaya com 1 Use Windows File Explorer or another file management program to create a directory on your laptop for storing licens...

Page 122: ...ses if required To run the ART 1 Access the ART web site on your laptop at http art dr avaya com 2 Select Administer S8x00 Server products for installation script a Log in b Enter the customer information c Select Installation Script d Click Start Installation script IP Addr Admin A script file is created and downloaded or emailed to you 3 You can use the installation script to set up an IP addres...

Page 123: ...nect the USB cable into one of the USB ports on the faceplate of the S8300 b Connect the other end of the USB cable to the CD ROM or DVD CD RW drive c If you are using an Addonics DVD CD RW drive connect the power cord to the drive and an electrical outlet Note Note The TEAC drive and S8300 S8400 DVD CD RW drive get their power from the server over the USB connection d If you are using an Addonics...

Page 124: ...mb screws Tighten the thumb screws with a screw driver Note Note Unplug any external Compact Flash drive that might be connected to the S8300 USB ports The S8300 tries to read any media connected to a USB port The S8300 should only read the media on the CD RW DVD drive 5 Power up the G700 by plugging in the power cord 6 Connect the laptop to the Services port on the faceplate of the S8300 Installi...

Page 125: ...S8300 is inserted in slot V1 2 Verify good AC power connections to the G700 3 Avaya recommends using a UPS backup for media servers If a UPS is present make sure the G700 is plugged into the UPS 4 Verify that all Ethernet connections are secure to ensure the file transfer process is not interrupted To begin the upgrade 1 Click Start Run to open the Run dialog box 2 Type telnet 192 11 13 6 and pres...

Page 126: ...n this case perform the following steps Press the Shut Down button on the S8300 Media Server When the OK to remove light comes on connect the DVD CD ROM drive to a USB port and reseat the S8300 in its slot 3 Select Install and press Enter The Select Release Version screen appears The Select Release Version screen 4 Select the appropriate release version if more than one then select OK and press En...

Page 127: ...is point the following processes are initiated a The S8300 hard drive and internal Compact Flash are partitioned and reformatted b The Linux operating system is installed c Once the drive is properly configured the program begins installing Communication Manager software and reports the progress Communication Manager installation progress These processes take about 30 minutes When the media server...

Page 128: ...rt using a crossover cable For a direct connection to the S8300 Services port your laptop must be properly configured See Laptop configuration for direct connection to the services port on page 42 You will use SSH and the Maintenance Web Interface to perform the procedures See the following Accessing the server s command line interface with SSH on page 55 Logging in to the S8300 Web Interface from...

Page 129: ...n create a super user login in Release 4 0 or later Note Note If you are installing software for an S8300 LSP create the super user login on the primary controller Then at the LInux command line on the primary controller run the filesync a IP_address_of_LSP command To create a login 1 Ask a customer representative for a login name and password that the customer would like for the superuser login I...

Page 130: ...tallation Wizard 130 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server 2 Under Security select Administrator Accounts The Administrator Accounts screen appears 3 Type the login name in the Enter Login ID or Group Name field ...

Page 131: ...pears 5 Type susers in the login group field 6 Type prof18 in the additional groups field prof18 is the code for the customer superuser 7 Put a check in the allow Linux shell access field 8 Skip the lock this account and date on which account is disabled fields 9 For the select type of authentication option select password ...

Page 132: ...st login Note Note Do not lock the account or set the password to be disabled 11 Leave the defaults in the remaining fields 12 Click Add The system tells the login is added successfully 13 If you are upgrading an LSP such that you created this super user login on the primary controller do the following also on the primary controller a Log in with telnet or ssh b At the Linux command line type file...

Page 133: ...zard screen appears Upgrade Installation Wizard screen 3 Select currently installed version of the IW or choose to install a new version of the IW from your laptop and click Continue Brief Overview and Auto Discovery screens display system data for the installation such as Server Type Media Gateway Serial Number Avaya Communication Manager Software Version 4 Click the Continue button and the Elect...

Page 134: ...ic Preinstallation Worksheet screen 5 If you have an EPW loaded onto your laptop select Import EPW and use the Browse button to locate the file on your laptop If you do not have an EPW you must later complete the fields on each page of the IW using information from your project manager 6 Click the Continue button The Usage Options screen displays Usage Options screen ...

Page 135: ...ctory default settings on all available media gateways as well as the P330 Stack Processor For a new installation this is unnecessary 9 Click Continue to begin the Media Server tasks The Date Time screen appears Date Time screen 10 Choose the current date and time information that the IW detects on the S8300 If necessary you can reset the date time and time zone CAUTION CAUTION If you are installi...

Page 136: ...aya G700 Media Gateway and Avaya S8300 Media Server 12 Enter the product ID you obtained through the ART tool and click Continue The Avaya Communication Manager Software Upgrade screen displays the version of Communication Manager you just installed appears Avaya Communication Manager Software Upgrade screen ...

Page 137: ...are earlier versions of files that you are updating select those versions and click Deactivate The screen shows the status of the deactivation c If a file you want to activate shows packed in the Status column select that file and click Unpack The screen shows the status of the unpacking 14 Check the Description for the file you want to activate Tell the customer that the system will reboot if the...

Page 138: ...ling and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server 16 Click Continue The Install Unicode Phone Message Files screen appears This screen allows you to install files that provide unicode messages for display sets that are in the desired unicode language format ...

Page 139: ...ect and display its address information in this screen If not you must enter the required information 18 Click Continue If you selected one of the wizard usage options for configuring an LSP in the Usage Options screen the Primary Controller IP Address screen appears The IP address fields differ depending on the type of primary controller Enter the required IP address es for the primary controller...

Page 140: ... Wizard 140 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server 19 Click Continue The P330 Stack Processor IP Addresses screen appears 20 Add the data as appropriate 21 The Optional Services screen appears Select the services you want ...

Page 141: ...llation Wizard IW Issue 10 2 May 2007 141 22 Click Continue If you selected Uninterruptible Power Supply UPS in the Optional Services screen the Uninterruptible Power Supply UPS screen appears Enter the required information ...

Page 142: ...tion Wizard 142 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server 23 Click Continue If you selected Domain Name Service DNS in the Optional Services screen the Domain Name Service DNS screen appears Enter the required information ...

Page 143: ... Avaya Installation Wizard IW Issue 10 2 May 2007 143 24 Click Continue If you selected Network Time Protocol NTP in the Optional Services screen the Network Time Protocol NTP screen appears Select an NTP option ...

Page 144: ...nter a dialup IP address for Installation and Administration System INADS remote support 26 Click Continue The Translation Source screen appears if this server is a primary controller This screen allows you to generate Avaya Communication Manager translation information This feature provides basic translations for administration of extension ranges trunk types routes class of service feature acces...

Page 145: ...e Avaya Installation Wizard IW Issue 10 2 May 2007 145 27 Click Continue The Security Files screen appears This screen displays the status of your license file and allows you to install this file from a laptop ...

Page 146: ...teway and Avaya S8300 Media Server 28 Click Continue The IP Addresses screen appears This screen displays the G700 s ID as well as the type of media module residing in each slot of the G700 s chassis 29 To continue click the icon corresponding to the G700 in the Action column The IP Address G700 Media Gateway screen appears ...

Page 147: ...f the destination IP route Gateway IP Address the IP address of the default network gateway for the route CAUTION CAUTION The default gateway IP address is required for Communication Manager 4 0 33 Click Continue The Media Gateway Controller Information screen appears Configure the list of Media Gateway Controllers MGCs that will provide call processing services for the G700 You must specify a pri...

Page 148: ...ateway Specify your primary MGC in accordance with the usage option you chose If you do not configure the S8300 installed in the G700 as the primary MGC configure the S8300 as a backup MGC Note Note To register an S8500 or S8700 series media server as the MGC use the IP address of the media server s Control LAN card CLAN rather than the IP address of the media server itself ...

Page 149: ... firmware click Continue on the Media Gateway Controller Information screen The Firmware screen appears 35 To upload a new firmware version from a laptop click Upload New Firmware The Firmware File Upload screen appears This screen allows you to upload a new firmware file from a laptop ...

Page 150: ...rver 36 Enter the file path of the file you want to upload or use the Browse button to locate the file 37 Click Continue to upload the file The Firmware screen appears 38 To upgrade firmware select the action icon This screen displays the currently installed firmware versions on the G700 and its media modules as well as the most recent available versions ...

Page 151: ... and click Continue If you are adding translations using the wizard the Country screen appears Go to Telephony configuration on page 151 If you are not adding translations using the wizard the Modem Status screen appears Go to Alarm configuration on page 164 Telephony configuration To configure translations do the following 1 On the Country screen select the country in which the installation is ta...

Page 152: ...ding the Avaya G700 Media Gateway and Avaya S8300 Media Server 2 Click Continue The Import Custom Template screen appears This screen allows you to configure telephony translation defaults for the Avaya IW 3 Click Continue The Call Routing screen appears Enter the required call routing information ...

Page 153: ...Using the Avaya Installation Wizard IW Issue 10 2 May 2007 153 4 Click Continue The Extension Ranges screen appears ...

Page 154: ...sed to route calls over an IP trunk select Private Networking To add additional extension ranges repeat these steps When you are finished click Continue The Import Name Number List screen appears This screen allows you to import an Excel file that contains user names extension numbers and other information To import this file a Select Import the following name and number list b Enter the file path...

Page 155: ...rt Name Number List screen click Continue or Click Trunking from the main menu The Cross Connects screen appears If your trunk cross connects have been completed click Continue to proceed with trunk configuration If your trunk cross connects have not been completed it is strongly recommended to exit the Avaya IW and complete all cross connects before proceeding with trunk configuration ...

Page 156: ...s screen displays all IP trunks configured on the G700 To refresh this list click Refresh 3 You can perform the following actions in the IP Trunk List screen Adding a trunk Modifying trunk parameters Modifying IP route configuration Displaying trunk status Removing a trunk To proceed to the CO Trunk List screen for configuring a trunk media module click Continue See Configuring a trunk media modul...

Page 157: ...ars 2 Enter the required information in the IP Trunk Configuration screen and click Continue The IP Trunk List appears with the new trunk included in the list of trunks To add an additional trunk click Add IP Trunk and repeat this step When you are finished adding trunks click Continue or select an action from the Actions column to modify an existing trunk ...

Page 158: ...arameters 1 Click the configuration icon in the Actions column of the IP Trunk List screen The IP Trunk Configuration screen appears with the trunk s current parameters displayed 2 Modify the trunk parameters and click Continue The IP Trunk List appears Select an additional action from the Actions column or click Continue to proceed to the CO Trunk List screen See Configuring a trunk media module ...

Page 159: ... IP Trunk List screen The IP Route Configuration screen appears 2 The IP Route Configuration screen displays the extension ranges available for private network routing Modify these ranges if any and click Continue The IP Trunk List appears Select an additional action from the Actions column or click Continue to proceed to the CO Trunk List screen See Configuring a trunk media module on page 162 ...

Page 160: ...ick the trunk status icon in the Actions column of the IP Trunk List screen The IP Trunk Status screen appears 2 The IP Trunk Status screen displays the operational status of the trunk To refresh the information click Refresh Otherwise click Continue The IP Trunk List appears Select an additional action from the Actions column or click Continue to proceed to the CO Trunk List screen See Configurin...

Page 161: ...ve a trunk 1 Click the trunk s remove icon in the Actions column of the IP Trunk List screen A message appears asking if you want to remove the trunk 2 Click OK to remove the trunk Select an additional action from the Actions column or click Continue to proceed to the CO Trunk List screen ...

Page 162: ... configure a trunk media module do one of the following Click Continue from the IP Trunk List screen or Click Trunking CO Trunks from the main menu The CO Trunk List screen appears This screen lists trunk media modules detected in the G700 and allows you to configure a media module and run diagnostics To configure or run diagnostics on a trunk media module click the Actions icon for the module ...

Page 163: ...nt installation For instructions on endpoint installation do one of the following Click Continue from the CO Trunk List screen or Click Endpoints from the main menu The Endpoint Installation screen appears You can access endpoint installation information from this screen ...

Page 164: ... To display modem status and configure alarms 1 Click Alarming from the main menu The Modem Status Configuration screen appears This screen detects any modem connected to the G700 The screen also displays the results of tests performed on the modem You can perform the following actions from this screen Click Reset to reset the modem Click Refresh to re detect and test the modem ...

Page 165: ... Modem Access area and click Continue The OSS Configuration screen appears 3 Enter the required information from the ART tool For information on using the ART tool see Running the Automatic Registration Tool ART for the INADS IP address if necessary on page 122 4 Click Continue The SNMP Configuration screen appears ...

Page 166: ...the Destination IP Address field enter the INADS IP address In the Community Name field enter an SNMP community access string Check the Alarm abbreviation checkbox if you want to enable SNMP alarm abbreviation Password and final screens To change your password optional and complete the installation 1 Click Continue from the SNMP Configuration screen The Change Root Password screen appears This scr...

Page 167: ... Click Continue 3 The Authentication File screen appears This screen allows you to install the authentication file for access to the S8300 Media Server 4 Click Install New Authentication File 5 Click the Browse button to locate the authentication file on your laptop ...

Page 168: ... Finish Up screen appears This screen allows you to save the installation log file to your laptop To save the installation log file a Click Save Log File A dialog box appears b Click Save WARNING WARNING Do not click Open Clicking Open will damage the log file and may cause other problems to the Avaya IW c Press F5 to restore the Back and Continue buttons to the Finish Up screen ...

Page 169: ... May 2007 169 7 Click Continue The Verify Gateway Installation screen appears This screen displays a list of CLI commands that you can use to verify the G700 configuration The following figure shows a portion of the Verify Gateway Installation screen ...

Page 170: ... Avaya G700 Media Gateway and Avaya S8300 Media Server 8 Click Continue The Launch Device Manager screen appears This screen allows you to launch the Gateway Device Manager 9 Click Continue The Congratulations screen appears to inform you that the installation is complete To exit the Avaya IW click Finish ...

Page 171: ...he server is an LSP stop and start Communication Manager If you are upgrading an LSP you must restart Communication Manager to sync the license for LSP status 1 Access the server s command line interface using an SSH client like PuTTY and an IP address of 192 11 13 6 2 Type stop caf 3 Type start ca ...

Page 172: ...for the expansion modules are available on the Avaya Support web site To obtain the appropriate Avaya Support Web site document 1 Go to the Avaya Support web site http avaya com support 2 In the list on under Technical Database click on LAN Backbone and Edge Access Switches 3 Under Wiring Closet Distribution click on P330 Stackable Switching 4 Click on All Documents 5 Select the appropriate docume...

Page 173: ...ected to the Console port of the G700 2 At the P330 x super prompt type set spantree help and press Enter to display the set spantree commands selection 3 To enable Spanning Tree type set spantree enable and press Enter 4 To set the rapid spanning tree version type set spantree version rapid spanning tree and press Enter The 802 1w standard defines differently the default path cost for a port comp...

Page 174: ...ers only the administration of Communication Manager required for the G700 media gateway to communicate with the primary controller over a customer s network For the majority of administration required see Administrator Guide to Avaya Communication Manager 03 300509 or Administration for Network Connectivity for Avaya Communication Manager 555 233 504 In this section you will use the SAT interface...

Page 175: ...e planning documentation does not specify otherwise For a G700 with an S8300 as primary controller there will usually be one network region defined as 1 The procedure below uses 1 for the network region number as an example but the procedure applies for any network region number from 1 to 250 To define IP network region 1 CAUTION CAUTION Defining IP network regions can be quite complex For detaile...

Page 176: ...e network regions In the event of a network failure IP telephones assigned to a network region will register with an LSP associated with that region This procedure associates up to six LSPs with a network region change ip network region 1 Page 1 of 19 IP NETWORK REGION Region 1 Location Authoritative Domain Name MEDIA PARAMETERS Intra region IP IP Direct Audio yes Codec Set 1 Inter region IP IP Di...

Page 177: ...s This procedure assigns network region 1 as an example to the S8300 media server To assign the network region and IP endpoint access to the S8300 1 At the SAT prompt type change ip interfaces procr The S8300 displays the IP Interfaces screen for the media server change ip network region 1 Page 2 of 19 IP NETWORK REGION INTER GATEWAY ALTERNATE ROUTING Incomming LDN Extension Conversion to Full Pub...

Page 178: ...only if the allow H 323 endpoints field is set to y Identifying LSPs to the S8300 primary controller If the primary controller has LSPs you must enter the LSP node names on the Survivable Processor form to enable the LSPs to get translations updates from the primary controller Once the LSPs are successfully entered on the LSP screen their status can be viewed with the list survivable processor com...

Page 179: ...controller can be an S8400 S8500 or S8700 series Media Server Do not administer the S8300 LSP Translations are automatically copied to the LSP from the primary controller Skip this section and go to Administering an S8300 primary controller on page 174 if the primary controller is an S8300 Note Note Some of the procedures in this section may have been completed previously as part of a normal media...

Page 180: ... be TN799DP running version 5 or greater firmware Be sure to check the firmware version for these boards on the media server For information on how to upgrade the firmware on the S8400 S8500 or S8700 series Media Server please see the Upgrading firmware on programmable TN circuit packs in Upgrading Migrating and Converting Avaya Media Servers and Gateways 03 300412 To assign node names and IP addr...

Page 181: ... network region Note Note With an S8300 or an S8400 Media Server there still may be a need for more than one network region though the S8400 supports up to five media gateways and the S8300 supports up to 50 media gateways The G700 in the case of multiple network regions may also share the same network region as the CLAN board s However it may have a different network region because of the geograp...

Page 182: ...Region Connection Management screen This screen shows the source region 1 and the first 15 destination network region numbers Pages 4 19 show destination regions 16 250 change ip network region 1 Page 1 of 19 IP NETWORK REGION Region 1 Location Authoritative Domain Name MEDIA PARAMETERS Intra region IP IP Direct Audio yes Codec Set 1 Inter region IP IP Direct Audio yes UDP Port Min 2048 IP Audio H...

Page 183: ...f codecs available on this server For more detail about the Inter Network Region Connection Management form see Administration for Network Connectivity for Avaya Communication Manager 555 233 504 5 Press F3 Enter when complete Assigning LSPs to the Network Regions If the primary controller has LSPs you can assign the LSPs to network regions In the event of a network failure IP telephones assigned ...

Page 184: ...Administering IP Interfaces To define the IP interfaces of the S8400 S8500 or S8700 series port network CLAN boards Note Note This should have already been established as a part of normal S8400 S8500 or S8700 series Media Server installation 1 Type change ip interfaces slot location to open the IP Interfaces screen change ip network region 1 Page 2 of 19 IP Network Region INTER GATEWAY ALTERNATIVE...

Page 185: ...d 100 Mbps Duplex Full Table 8 IP interfaces field descriptions Field Conditions Comments Type Either C LAN Slot The slot location for the circuit pack Code Suffix Display only This field is automatically populated with TN799 for C LAN Node name The unique node name for the IP interface The node name here must already be administered on the Node Names screen IP Address The IP address on the custom...

Page 186: ...f sockets used by this C LAN that triggers a warning message to be sent to the error log Link This display only field shows the unique number for the Ethernet link The Ethernet link was assigned on the data module form Allow H 323 Endpoints Enter a y to allow H 323 endpoint connectivity on this CLAN Enter n if you do not want H 323 endpoints to connect to this CLAN Allow H 248 Gateways Enter y to ...

Page 187: ...ow H 248 Gateways y Gatekeeper Priority 5 Target socket load Table 9 IP interfaces field descriptions Field Conditions Comments Type Display only PROCR Node name The unique node name for the IP interface procr is the default node name The node name here must already be administered on the Node Names screen IP Address The IP address on the customer LAN of the Processor Ethernet Subnet Mask The subn...

Page 188: ...r screen appears Target socket load The threshold for the number of sockets used by this C LAN within the same Gatekeeper Priority as that of other IP interfaces If the targeted number is exceeded on a CLAN a warning alarm is generated If the targeted percentage is exceeded on an PE interface a procr error is generated Allow H 323 Endpoints Enter a y to allow H 323 endpoint connectivity on this CL...

Page 189: ...ction to the primary controller log in and open a SAT session CAUTION CAUTION Before administering a media gateway make sure that the gateway has been fully configured In this section you will do the procedures To add a media gateway To verify changes To enable announcements if necessary To add a media gateway 1 At the SAT prompt type add media gateway number where number is the gateway number fro...

Page 190: ...n field with the value supplied in the planning documentation 5 If specifically requested by the customer or your planning documents type gateway announcements in the V9 field This field allows you to enable announcements on the G700 media gateway V9 is a virtual slot There is no announcement board associated with it The announcements for the G700 are available in the G700 firmware and are adminis...

Page 191: ...eway has been successfully added To verify changes 1 At the SAT prompt type list media gateway Media Gateway Report screen change media gateway 1 Page 1 of 1 MEDIA GATEWAY Number 1 Registered y Type g700 FW Version HW Vintage 21 13 0 0 Name Swainsons IP Address 135 9 41 150 Serial No 012X06230551 Controller IP Address 135 9 41 146 Encrypt Link y MAC Address Network Region 1 CF 8 MB Location 1 Site...

Page 192: ...g To check log back into the G700 gateway and type show system Check the serial number that appears There is no IP connection between the G700 and the S8300 To check type show mgc and then ping mgp controller_address To enable announcements if necessary 1 Only if specifically requested by the customer or your planning documents at the SAT prompt type enable announcement board gateway_number V9 whe...

Page 193: ...or processor ethernet in an S8300 system this is the IP address of the S8300 Multiple addresses can be administered to allow for LSP failover The second address in the MCIPADD list may be an IP address for a second CLAN board or an LSP If a second CLAN board is used then the third address must be the LSP and any subsequent addresses should be alternate LSPs Local LSPs should appear first in the li...

Page 194: ...the S8300 S8400 S8500 or S8700 series primary controller goes down control of endpoints connected to the G700 goes to the next point in the primary controller list which will be either a second CLAN board when used with the S8400 S8500 or S8700 series or an LSP At this point the primary controller alarms to notify the customer and services personnel that the network connection between the primary ...

Page 195: ...0 INTUITY AUDIX Messaging if installed Stopping IA770 INTUITY AUDIX Messaging if loading an IA770 update After the upgrade is complete perform the following post upgrade tasks 2 From the Maintenance Web Page select Messaging Administration from the Miscellaneous menu The Messaging Administration Web page is displayed in a new Web browser window 3 From the Messaging Administration Web page select U...

Page 196: ...cally prompts you to restart INTUITY AUDIX when the service pack has been installed Therefore if you restart AUDIX at this time you do not need to perform the following procedure Starting IA770 INTUITY AUDIX Messaging Starting IA770 INTUITY AUDIX Messaging CAUTION CAUTION You do not need to perform this task if you restarted AUDIX as a part of the installation of the IA770 service pack After the I...

Page 197: ...V arbiter and dupmgr shows UP Communication Manager should show 65 65 UP or if IA770 is installed 67 67 UP The number of processes 67 67 may vary depending on the configuration For a normal state the second number should not be greater than the first number For example the numbers 66 67 UP would indicate that a process did not come up and should be investigated before proceeding 4 Using a telephon...

Page 198: ...craft 3 Type save translation and press Enter When the save is finished the system displays the message Command successfully completed Backing up the system To back up the system to compact flash media S8300C Media Server only 1 Plug the cable to the compact flash drive into a USB port on the S8300C 2 Insert a 128 Mb compact flash media into the top right slot of the drive 3 On the S8300 main menu...

Page 199: ...ord You must enter a password that is valid for the user name you entered If you are using anonymous as the user name you must use your email address as the password However the FTP or SSH site may have a different convention Host name Enter the DNS name or IP address of the FTP or SCP server to which the backup data is sent To enter an IP address use the dotted decimal notation for example 192 11...

Page 200: ...ses messages using the G 711 codec only Therefore ensure that a codec set exists that uses only the G 711 codec Then assign that codec set to a network region And finally assign that network region to the AUDIX signaling group that is linked to the IA770 INTUITY AUDIX Messaging trunk group Complete the Installation Process for an S8300 LSP Consult the planning documentation to obtain the necessary...

Page 201: ... Media Gateways and Servers which is on the Avaya Support website http www avaya com support or on the CD 03 300151 The Avaya Gateway Installation Wizard GIW performs these tasks automatically Assigning the IP addresses of the G700 media gateway components Assigning the IP address for the P330 Stack Processor Establishing IP routing for the stack Assigning the IP address to the G700 media gateway ...

Page 202: ...bout firmware files You should obtain the firmware files for the G700 before going on site You can obtain the firmware files in bundled form on a CD or you can go to the Avaya Support website and download the individual firmware files onto your services laptop About the TFTP server To install firmware on a G700 without an S8300 or LSP you must first copy the firmware files to an external TFTP serv...

Page 203: ...n the latest filename for example GIW 4 0 1 exe 4 Save it to a directory on your laptop 5 Click on the GIW Readme file for example GIW 4 0 1 README 6 Save this file to your laptop 7 Follow the instructions in the Readme file to install the GIW Setting Up the TFTP Server on Your Laptop or on a Customer PC if Necessary A tar gz file which you obtain from a CD ROM or a website contains new G700 firmw...

Page 204: ...or wish to download individual firmware files from the Avaya Support website Downloading individual firmware files Download the firmware files from the Web to your TFTP directory Note Note The sequence of links on the website may be somewhat different than described here 1 Access the http www avaya com support website 2 Navigate to Firmware Downloads for The G700 Media Gateway The system displays ...

Page 205: ...ack Processor viisa version id viisa4_1_6 exe P330 Stack Processor p330 version id p330Tweb 4 6 6 exe G700 Media Gateway mgp version id mgp_24_21_1 bin VoIP Media Module and Motherboard VoIP mm760 version id mm760v57 fdl 8 port DCP Media Module mm712 version id mm712v7 fdl 24 port analog Media Module mm716 version id mm716v2 fdl 24 Port DCP Media Module mm717 version id mm717v4 fdl 8 port trunk An...

Page 206: ... list Setting the LSP Transition Points The Avaya Gateway Installation Wizard GIW can also perform the installation of new firmware on the G700 and media modules automatically You identify the specific firmware filenames and the IP address of the TFTP server The GIW then performs the following procedures Installing new firmware on the P330 Stack Processor Installing new firmware on the G700 Media ...

Page 207: ...Configure the G700 and upgrade firmware Issue 10 2 May 2007 207 4 From your laptop computer double click the GIW icon to run GIW The Overview screen appears ...

Page 208: ...e Gateway Installation Wizard 208 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server 5 Click Continue The COM Port Selection screen appears 6 Select the COM port on the laptop that you are using to connect to the G250 ...

Page 209: ...grade firmware Issue 10 2 May 2007 209 7 Click Continue The Initializing the Components screen appears 8 Select the Restore All Components to Factory Default Configuration and Initialize the Gateway Installation Session fields ...

Page 210: ...tion Worksheet screen appears 10 If you are using an EPW to configure the G700 Media Gateway do the following Note Note If you are using GIW to upgrade files or you do not have an EPW do not check Import EPW a Check Import EPW b Click the Browse button and locate and select the EPW file on your laptop Any values that are included in the EPW will appear as default values from now on as you move thr...

Page 211: ...s assigned to the P330 Stack Processor Subnet Mask the subnet mask assigned to the P330 Stack Processor VLAN Number the VLAN assigned to the P330 Stack Processor normally the same VLAN assigned to the primary controller 13 In the Destination IP Address in the first IP Routes field type 0 0 0 0 14 In the Network Gateway IP Address in the first IP Routes field type the IP address of the customer s d...

Page 212: ...Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server 15 Click Continue The IP addresses screen appears The IP Addresses screen displays information about the G700 automatically detected such as what media modules are installed in the media modules slots ...

Page 213: ...ddress the IP address assigned to the Media Gateway Processor Subnet Mask the subnet mask assigned to the Media Gateway Processor VLAN Number the VLAN assigned to the Media Gateway Processor normally the same VLAN assigned to the primary controller Number of IP Routes the number of IP routes you are assigning to the Media Gateway Processor The next screen allows you to define each IP route ...

Page 214: ...reen appears 19 Complete the fields as follows for each IP Route number Destination IP Address the default 0 0 0 0 or the IP address of the destination IP route Destination Subnet Mask the default 0 0 0 0 or the subnet mask of the destination IP route Gateway IP Address the IP address of the default network gateway for the route CAUTION CAUTION The default gateway IP routing address is required fo...

Page 215: ... that is connected to the primary controller or an Ethernet port on the server itself that has been enabled for processor Ethernet connections For an S8300 primary controller the IP address of the S8300 The next three IP address parameters are optional IP addresses of up to three alternate controllers Each of the three optional controllers can be a second C LAN connected to the primary controller ...

Page 216: ...ia Server 22 Click Continue The VoIP Module IP Address screen appears 23 For each VoIP Module Location enter the IP address of the VoIP resource v0 designates the VoIP resource resident on the G700 Media Gateway motherboard The MM760 VoIP Media Modules are designated according the slot for example v1 v2 v3 v4 in which the media module has been installed ...

Page 217: ...gure the G700 and upgrade firmware Issue 10 2 May 2007 217 24 Click Continue The IP Addresses screen reappears In the Configured column green checkmarks now appear to indicate a component has been configured ...

Page 218: ...alling a new G700 without an S8300 using the Gateway Installation Wizard 218 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server 25 Click Continue The Firmware screen appears ...

Page 219: ...en appears 27 In the TFTP Address field enter the IP address of the TFTP server on which the firmware resides 28 In the TFTP Directory field enter the directory path where the firmware files reside 29 In the Select Upgraded column select the components you want to upgrade 30 In the Firmware FileName column enter the firmware filename for each component you selected for upgrading ...

Page 220: ...hen the installation is complete the Finish Up screen appears 32 Click Finish Configure an X330 Expansion Module If Necessary User Guides and Quick Start Guides for the expansion modules are available on the Avaya Support web site To configure an X330 Expansion Module 1 Go to the Avaya Support web site http support avaya com 2 In the list on under Technical Database click on LAN Backbone and Edge ...

Page 221: ...330 Stack Processor using the serial cable connected to the Console port of the G700 2 At the P330 x super prompt type set spantree help and press Enter to display the set spantree commands selection 3 To enable Spanning Tree type set spantree enable and press Enter 4 To set the rapid spanning tree version type set spantree version rapid spanning tree and press Enter The 802 1w standard defines di...

Page 222: ...s primary controller Administering an S8300 primary controller CAUTION CAUTION This administration applies only to the primary controller If the S8300 you installed is configured as an LSP do not perform this administration on it Translations are automatically copied to the LSP from the S8300 primary controller Skip this section and go to Administering an S8400 S8500 or S8700 series primary contro...

Page 223: ... network region is defined you can assign it to the various network elements servers gateways IP phones The information you need to do this should be provided in your planning documentation Use the system defaults if the planning documentation does not specify otherwise For a G700 with an S8300 as primary controller there will usually be one network region defined as 1 The procedure below uses 1 f...

Page 224: ...ubmit the screen Associating LSPs with Network Regions If the primary controller has LSPs you can associate each LSP with one or more network regions In the event of a network failure IP telephones assigned to a network region will register with an LSP associated with that region This procedure associates up to six LSPs with a network region change ip network region 1 Page 1 of 19 IP NETWORK REGIO...

Page 225: ...is procedure assigns network region 1 as an example to the S8300 media server To assign the network region and IP endpoint access to the S8300 1 At the SAT prompt type change ip interfaces procr The S8300 displays the IP Interfaces screen for the media server change ip network region 1 Page 2 of 19 IP NETWORK REGION INTER GATEWAY ALTERNATE ROUTING Incomming LDN Extension Conversion to Full Public ...

Page 226: ...s only if the allow H 323 endpoints field is set to y Identifying LSPs to the S8300 primary controller If the primary controller has LSPs you must enter the LSP node names on the Survivable Processor form to enable the LSPs to get translations updates from the primary controller Once the LSPs are successfully entered on the LSP screen their status can be viewed with the list survivable processor c...

Page 227: ...ompleted the procedures in Administering an S8300 primary controller on page 222 This document covers only the administration of Communication Manager required for the G700 media gateway to communicate with the primary controller over a customer s network For the majority of required administration see Administrator Guide to Avaya Communication Manager 03 300509 or Administration for Network Conne...

Page 228: ...3 300412 To assign node names and IP addresses 1 At the SAT prompt type change node names ip to open the Node Names screen Example Node Names Screen 2 Enter the name and IP address for the C LANs and LSPs 3 Press F3 Enter when complete change node names ip Page 1 of 1 IP NODE NAMES Name IP Address Name IP Address default_________ 0__ 0__ 0__ 0__ _______________ ___ ___ ___ ___ node 1 clan __ 192 1...

Page 229: ...erver there still may be a need for more than one network region though the S8400 supports up to five media gateways and the S8300 supports up to 50 media gateways The G700 in the case of multiple network regions may also share the same network region as the CLAN board s However it may have a different network region because of the geographic distances of the connections between the G700 and the p...

Page 230: ...k Region Connection Management screen This screen shows the source region 1 and the first 15 destination network region numbers Pages 4 19 show destination regions 16 250 change ip network region 1 Page 1 of 19 IP NETWORK REGION Region 1 Location Authoritative Domain Name MEDIA PARAMETERS Intra region IP IP Direct Audio yes Codec Set 1 Inter region IP IP Direct Audio yes UDP Port Min 2048 IP Audio...

Page 231: ...le on this server For more detail about the Inter Network Region Connection Management form see Administration for Network Connectivity for Avaya Communication Manager 555 233 504 5 Press F3 Enter when complete Assigning LSPs to the Network Regions If the primary controller has LSPs you can assign the LSPs to network regions In the event of a network failure IP telephones assigned to a network reg...

Page 232: ...s Administering IP Interfaces To define the IP interfaces of the S8400 S8500 or S8700 series port network CLAN boards Note Note This should have already been established as a part of normal S8400 S8500 or S8700 series Media Server installation 1 Type change ip interfaces slot location to open the IP Interfaces screen change ip network region 1 Page 2 of 19 IP NETWORK REGION INTER GATEWAY ALTERNATE...

Page 233: ...x Full Table 11 IP interfaces field descriptions Field Conditions Comments Type Either C LAN Slot The slot location for the circuit pack Code Suffix Display only This field is automatically populated with TN799 for C LAN Node name The unique node name for the IP interface The node name here must already be administered on the Node Names screen IP Address The IP address on the customer LAN of the C...

Page 234: ... of sockets used by this C LAN that triggers a warning message to be sent to the error log Link This display only field shows the unique number for the Ethernet link The Ethernet link was assigned on the data module form Allow H 323 Endpoints Enter a y to allow H 323 endpoint connectivity on this CLAN Enter n if you do not want H 323 endpoints to connect to this CLAN Allow H 248 Gateways Enter y t...

Page 235: ...ys y Gatekeeper Priority 5 Target socket load Table 12 IP interfaces field descriptions Field Conditions Comments Type Display only PROCR Node name The unique node name for the IP interface procr is the default node name The node name here must already be administered on the Node Names screen IP Address The IP address on the customer LAN of the Processor Ethernet Subnet Mask The subnet mask associ...

Page 236: ...n appears Target socket load The threshold for the number of sockets used by this C LAN within the same Gatekeeper Priority as that of other IP interfaces If the targeted number is exceeded on a CLAN a warning alarm is generated If the targeted percentage is exceeded on an PE interface a procr error is generated Allow H 323 Endpoints Enter a y to allow H 323 endpoint connectivity on this CLAN Ente...

Page 237: ...ler log in and open a SAT session CAUTION CAUTION Before administering a media gateway make sure that the gateway has been fully configured In this section you will do the procedures To add a media gateway To verify changes To enable announcements if necessary To save Communication Manager translations To add a media gateway 1 At the SAT prompt type add media gateway number where number is the gat...

Page 238: ...gion field with the value supplied in the planning documentation 5 If specifically requested by the customer or your planning documents type gateway announcements in the V9 field This field allows you to enable announcements on the G700 media gateway V9 is a virtual slot There is no announcement board associated with it The announcements for the G700 are available in the G700 firmware and are admi...

Page 239: ...successfully added To verify changes 1 At the SAT prompt type list media gateway Media Gateway Report screen change media gateway 1 Page 1 of 1 MEDIA GATEWAY Number 1 Registered y Type g700 FW Version HW Vintage 21 13 0 0 Name Swainsons IP Address 135 9 41 150 Serial No 012X06230551 Controller IP Address 135 9 41 146 Encrypt Link y MAC Address Network Region 1 CF 8 MB Location 1 Site Data Recovery...

Page 240: ...heck type show mgc and then ping mgp controller_address To enable announcements if necessary 1 Only if specifically requested by the customer or your planning documents at the SAT prompt type enable announcement board gateway_number V9 where gateway_number is the number of the G700 media gateway you added V9 is the virtual slot for example 2V9 means media gateway number 2 slot V9 2 Press Enter to ...

Page 241: ...ommunication Manager release 2 0 or greater The S8300C is required to run Communication Manager release 4 0 If the currently installed S8300 is version A follow the upgrade procedures in Chapter 10 Manual upgrade of an S8300A and G700 to R4 0 Important Important These procedures assume that you are upgrading an S8300 primary controller and or any remote LSPs connected to the primary controller If ...

Page 242: ...software loads of the primary controller and the LSPs ESSs are incompatible then file synchronization between the primary controller and the LSPs ESSs can cause translation corruption on the LSPs ESSs To check the Latest Communication Manager Software Firmware Compatibility Matrix from any computer access http support avaya com Select Downloads Latest TN Circuit Pack Media Server and Media Gateway...

Page 243: ...rvers to work with IA770 07 600788 CAUTION CAUTION Be sure to test the new integration before completing the upgrade The need to restore IP Phone files If before the upgrade the existing system was serving as an http or tftp server for 4600 series IP Phone firmware downloads and configuration updates the downloadable 4600 series IP Phone firmware and configuration file are not available on the ser...

Page 244: ...the customer site The procedures in this section should be completed before going to the customer site or before starting a remote installation This section covers Getting information that the project manager provides on page 245 Getting the serial number of the G700 if necessary on page 245 Checking the number of allocated ports on page 245 Checking the versions of the LSPs if starting from R2 0 ...

Page 245: ...tomer is adding feature functionality for example adding BRI trunks or if the upgrade is between major releases for example 2 2 to 4 0 you will need the serial number of the G700 To get the serial number of the G700 Media Gateway ask the customer s administrator to 1 Log in to the S8300 Maintenance web pages 2 Select View License Status or License File from the main menu to display the serial numb...

Page 246: ...ata During the installation and upgrade procedures you must back up the system data to an FTP SCP or SFTP server If you are backing up data over the LAN you normally use an FTP SCP SFTP server on the customer s LAN To do this you will need information on how to get to the backup location Login ID and password IP address Directory path on the FTP server If necessary check with your project manager ...

Page 247: ... contain the mgp_25_23_0 bin media gateway file and the Avaya Web site also contains mgp_25_23_0 bin In this case you could use the firmware from the CD because the versions of the files are the same CAUTION CAUTION If you are a customer administrator you might be required to access the Download Center Web site in order to download firmware For instructions on setting up access to the Download Cen...

Page 248: ... to the laptop 3 At the Avaya support site click Downloads 4 Click on Latest TN Circuit Pack Media Server and Media Gateway Firmware and Software Updates 5 Scroll down to the Software Update table for Media Servers running Communication Manager 6 Click on the link for the appropriate G A load 7 If you are a Business Partner scroll to the bottom of the page and select Download Center to access the ...

Page 249: ...ation Manager to release 4 0 from a previous release the size of the messages stored in IA770 must be less than 72 hours due to a change in the voice encoding algorithm from CELP to G 711 Before the going to the site have the customer check the size of messages stored in IA770 and if greater than 72 hours contact your service support center To check the IA770 stored messages size 1 On the Maintena...

Page 250: ... you can also download the appropriate language files from the Download Web site 1 Follow the steps as in Obtaining an IA770 service pack file on page 250 2 At step 4 select IA 770 INTUITY AUDIX Embedded Messaging Application Languages Completing the RFA process obtaining license and password file Every S8300 media server and local survivable processor LSP requires a current and correct version of...

Page 251: ...icense and password files to your laptop Tip Tip Additional documentation on creating license files can be found on the RFA web site http rfa avaya com 1 Use Windows File Explorer or another file management program to create a directory on your laptop for storing license and password files for example C licenses 2 Access the Internet from your laptop and go to Remote Feature Activation web site rf...

Page 252: ...file is created and downloaded or emailed to you 3 You can use the installation script to set up an IP address and other alarming parameters automatically Obtaining the static craft password Avaya technicians only After installing new software and new Authentication file you will need to use a static craft password to access the customer s system This static password will enable you to log in to t...

Page 253: ...Manager in Release 4 0 or higher 1 Log in with ssh 2 At the Linux command line type cat etc passwd grep 555 The following list of super user logins appears 3 Look for any logins other than the init inads and craft logins If no additional super user logins exist you must create one See Creating a super user login if necessary for R4 0 or higher on page 255 list logins LOGINS Login Service Status Pw...

Page 254: ...0 LSP create the super user login on the primary controller Then at the LInux command line on the primary controller run the filesync a IP_address_of_LSP command 2 At the SAT command line enter add login The Login Administration screen appears 3 In the Password of Login Making Change field type your password add login Page 1 of x LOGIN ADMINISTRATION Password of Login Making Change LOGIN BEING ADM...

Page 255: ..._LSP is the IP address of the LSP you are upgrading Creating a super user login if necessary for R4 0 or higher If a super user login does not exist you must add at least one before you complete the upgrade The easiest way to add a login is with the Maintenance Web pages Use the following steps only if you are starting from Release 4 0 software or later Note Note A craft level login can create a s...

Page 256: ...he Upgrade Tool 256 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server 2 Under Security select Administrator Accounts The Administrator Accounts screen appears 3 Type the login name in the Enter Login ID or Group Name field ...

Page 257: ...creen appears 5 Type susers in the login group field 6 Type prof18 in the additional groups field prof18 is the code for the customer superuser 7 Put a check in the allow Linux shell access field 8 Skip the lock this account and date on which account is disabled fields 9 For the select type of authentication option select password ...

Page 258: ...P is the IP address of the LSP you are upgrading On site Preparation for the Upgrade Perform the following tasks before starting the software upgrade on the S8300 Setting up a TFTP server or HTTP server for LSP software download if desired on page 259 Accessing the S8300 on page 260 Removing the administration for the IA770 integration if CWY1 board is used on page 260 Completing pre upgrade tasks...

Page 259: ...er should be copied as subdirectories and files under the Releases directory As another alternative the customer can set up a Web server to be used to distribute the files The file structure should be installed on the HTTP server so it matches the format of the Communication Manager software distribution CD The source directory should be designated as URL of the web server followed by full path na...

Page 260: ... the administration for the IA770 integration if CWY1 board is used Note Note If the S8300 is configured as an LSP skip to Run the Upgrade Tool to upgrade the primary controller LSPs and G700 media gateways on page 281 CAUTION CAUTION Communication Manager Release 4 0 does not support the CWY1 method of integration of IA770 INTUITY AUDIX Messaging As a result if the S8300 Media Server uses a CWY1 ...

Page 261: ...the LSPs must be upgraded before the primary controller You can use the SAT command list media gateway to see if there are LSPs registered to the S8300 Perform the following procedures if you are upgrading an S8300 that is configured as a primary controller To clear alarms To check link status To record all busyouts To disable scheduled maintenance To check for translation corruption To save trans...

Page 262: ...r each of the signaling groups listed enter status signaling group number Make a note write down of any links that are down To record all busyouts 1 At the SAT prompt type display errors and press Enter 2 Look for type 18 errors and record write down any trunks that are busied out you will return them to their busy out state after the upgrade To disable scheduled maintenance Scheduled daily mainte...

Page 263: ...System OSS destination number s Even if you selected Suppress Alarm Origination when you logged in alarm origination will be automatically re enabled when the system reboots after the software upgrade Use this procedure to prevent alarm origination from being re enabled after reboot CAUTION CAUTION If you do not disable alarm origination the system can generate alarms during the upgrade resulting ...

Page 264: ... it back into the tftpboot directory after the upgrade To copy the 4600 series configuration file to a safe location perform the following steps 1 Access the server s command line interface using telnet and an IP address of 192 11 13 6 2 Log in as craft 3 At the Linux command line type cd tftpboot and press Enter 4 At the prompt type ls 46 and press Enter If a named 46xxsettings txt may appear in ...

Page 265: ...re arriving at the site leave a test message and shut down IA770 before backing up the files Determining whether optional languages are needed To determine the system language 1 On the Maintenance Web Interface under Miscellaneous select Messaging Administration 2 Select Global Administration then Messaging Administration 3 Enter the craft password 4 At the command prompt enter display system para...

Page 266: ...to download the appropriate language files from a language CD after the upgrade Note Note Starting with release 2 1 only English language files us eng and us tdd are included with the Communication Manager software Before release 2 1 Latin American Spanish and Canadian French lat span and french c were also included To determine other languages 1 On the Maintenance Web Interface under Miscellaneou...

Page 267: ...nload the additional language files from a language CD after the upgrade Downloading optional language files if needed Skip to To shut down IA770 on page 268 if optional language files are not needed If the optional language files are needed copy the files from the language CD to var home ftp pub To download optional language files 1 Insert the optional language CD in your laptop s CD ROM drive 2 ...

Page 268: ...the upgrade To test IA770 after the upgrade 1 Write down the number of a test voice mailbox or create one if none exists 2 Write down the number of the IA770 hunt group 3 Leave a message on the test mailbox that will be retrieved after the upgrade Shutting down IA770 To shut down IA770 Note Note If you are using the Avaya Installation Wizard IW to upgrade the server skip this procedure The IW will...

Page 269: ...he shutdown of the messaging server will begin once all users have logged off from IA 770 Once the server has been stopped the Web page will display status information Once this process has begun it will take a few minutes to complete the shutdown Important Important After upgrading an S8300 you must upgrade the G700 and media module firmware before restarting IA770 Backing up S8300 recovery syste...

Page 270: ...l Processing ACP Translations Save ACP translations prior to backup Note Note Select ACP translations only if the S8300 is a primary controller Do not select it if the S8300 is an LSP Server and System Files Security Files 3 If the AUDIX options are available select AUDIX and select AUDIX Translations Names and Messages CAUTION CAUTION Selecting the Full Backup radio button does NOT include AUDIX ...

Page 271: ...intenance Web Interface under Security select Firewall ii In the Service column find ping The checkboxes for both Input to Server and Output from Server should be checked 6 To check the status of the backup a Under Data Backup Restore click Backup History b Select the backup file and click Check Status to open the Backup History Results screen When the backup is finished the Backup History Results...

Page 272: ... the service pack files and click Download Installing the pre upgrade software service pack starting from R2 x only Note Note Do not perform this task if you are upgrading an R3 0 release to R4 0 A pre upgrade service pack is required to modify the server upgrade tools including the web Interface and upgrade scripts which will enable the upgrade to Communication Manager 4 0 to complete successfull...

Page 273: ...tes by selecting the View Current option from the left pane menu The word Completed appears in the status field for the primary controller and each LSP you are updating Copying Files to the S8300 hard drive You must copy the remaining required files to the pub directory on the S8300 hard drive This includes but is not limited to Post upgrade software service pack License file Avaya authentication ...

Page 274: ... unchecked If you need to download an IP Telephone firmware file download this file last with the Install this file on the local server checkbox checked Note Note To manually FTP files from your laptop to var home ftp pub you must change the directory to pub after starting ftp and logging in that is type cd pub 3 Click on Download to copy the files to the S8300 The transfer is complete when you se...

Page 275: ...erver This TFTP server can be the tftpboot directory of an S8300 Media Server Copying the Communication Manager software and media gateway firmware to the server Normally during an upgrade of the primary controller you will have the Communication Manager Software Distribution CD ROM that contains the latest software to install The latest software for the S8300 has a file name that reflects the mos...

Page 276: ... If the software loads of the primary controller and the LSPs ESSs are incompatible then file synchronization between the primary controller and the LSPs ESSs can cause translation corruption on the LSPs ESSs To check the Latest Communication Manager Software Firmware Compatibility Matrix from any computer access http support avaya com Select Downloads Latest TN Circuit Pack Media Server and Media...

Page 277: ...oftware The Manage Software screen appears Manage Software screen 6 Select the radio button Copy a release to the local hard drive but do not install it Note Note The S8300 hard drive can hold up to three releases without having to delete a release before copying a new release from the Communication Manager software distribution CD The S8300 displays the Choose Source screen which allows you to co...

Page 278: ...aptop at 192 11 13 5 IP address or URL specified in Copy from URL field including the subdirectory Releases For example if the URL is http denver server com then the complete URL will be http denver server com Releases If you select the Copy from this server s CD ROM drive radio button all available CD drives are checked The first drive found with a valid release is used in the event multiple CD d...

Page 279: ... presented with no radio button selected 7 Select the release to be copied and click Continue The Copy in Progress screen displays Copy in Progress screen The screen lists each file as it is being copied to the S8300 hard drive When the copy completes successfully the Copy Complete screen displays ...

Page 280: ...ed with copying the software to the server If the software was on CD ROM remove the CD from your laptop now to avoid possible problems the next time your laptop is rebooted 8 Repeat this procedure for each LSP you want to upgrade with the Upgrade Tool Obtaining additional data for running the Upgrade Tool To run the Upgrade Tool for upgrading media gateways you need the following from the customer...

Page 281: ...281 Running the upgrade on page 284 Viewing the status of the upgrade in progress on page 286 Installing updated authentication files on page 290 Saving translations on page 291 Setting rapid spanning tree on the network on page 293 Checking the current releases of all devices optional You should check the current releases of all devices LSPs media gateways and media modules to verify which device...

Page 282: ...mplete a new query The time a new query takes depends on the number of LSPs and gateways that are in the configuration The system automatically finds and lists the primary controller LSPs and G700 Media Gateways registered with the primary controller Additionally the media modules are listed for each media gateway Because of the potential length of this screen hot links are provided in each sectio...

Page 283: ...on logon ID and password that can be used to access all the gateways that do not have an override value entered You can save your entries on the screen and return to the screen later to run the query This allows you the capability to stop and research any necessary information without losing your entries 5 When you are finished with your selections click Query The Query Results screen appears 6 No...

Page 284: ...ttom of the screen the system displays all main servers LSPs and gateway targets that are administered 2 Fill in all appropriate fields Click Help for information about the fields on the screen Note Note The file names must be entered in the correct format Do not change the names of the firmware files in the process of loading them onto the TFTP servers See Firmware file formats on page 205 Use th...

Page 285: ...s are used Some upgrades may time out due to network traffic and limitations on how long the Upgrade Tool will allow an upgrade to continue The upgrade of a single LSP has a limit of one hour The upgrade of a media gateway has a limit of 30 minutes Since the media gateway MGP firmware files are fairly large they may cause a timeout during an upgrade to a remote location What you enter in the TFTP ...

Page 286: ...owing events occur The server reboots Additional database updates occur after the reboot The upgrade is made permanent Making the upgrade permanent takes at least an additional five minutes beyond the reboot You can check to see when the upgrade is complete by checking the View Prior upgrade screen periodically or by doing the following 1 Access the Maintenance Web pages on the server from which y...

Page 287: ...not check for the login see Ensuring a super user login exists on page 252 you must create one before you install the new authentication file To create a login 1 Ask a customer representative for a login name and password that the customer would like for the superuser login Note Note Make sure the customer can change this login its password or its permissions later 2 Under Security select Administ...

Page 288: ...me field 4 Select Add Login and click Submit The Administrator Logins Add Login screen appears 5 Type susers in the login group field 6 Type prof18 in the additional groups field prof18 is the code for the customer superuser 7 Put a check in the allow Linux shell access field 8 Skip the lock this account and date on which account is disabled fields 9 For the select type of authentication option se...

Page 289: ...89 10 Complete the following fields enter key or password re enter key or password force password key change on first login CAUTION CAUTION Do not lock the account or set the password to be disabled 11 Leave the defaults in the remaining fields 12 Click Add The system tells the login is added successfully ...

Page 290: ...nd then the primary controller to install the authentication files 1 On the Maintenance Web Interface menu under Security select Authentication File The Authentication File screen displays Authentication File screen 2 Select Install the Authentication file I previously downloaded and click Install The system tells you the authentication file is installed successfully If upgrading an LSP synchroniz...

Page 291: ...mpt type save translation and press Enter 3 If the S8300 you are upgrading is an LSP then on the primary controller type save translation lsp and press Enter This command distribute saved translations out to the LSPs When the save is finished the system displays the message Command successfully completed The system automatically performs a reset system 4 If you are upgrading an LSP you are logged ...

Page 292: ...P address exists for Destination 0 0 0 0 6 If a Gateway IP address does not exist type at the MG 1 configure prompt set ip route 0 0 0 0 0 0 0 0 IP_address where IP_address is the default gateway IP address After you reboot the media gateway the IP address is active and available MG 001 1 super show ip route mgp DESTINATION MASK GATEWAY INTERFACE F C U 0 0 0 0 0 0 0 0 135 9 80 254 motfec0 3 0 165 ...

Page 293: ...he serial cable connected to the Console port of the G700 2 At the P330 x super prompt type set spantree help and press Enter to display the set spantree commands selection 3 To enable Spanning Tree type set spantree enable and press Enter 4 To set the rapid spanning tree version type set spantree version rapid spanning tree and press Enter The 802 1w standard defines differently the default path ...

Page 294: ...Web browser window 2 From the Messaging Administration Web page select Utilities The Utilities Web page is displayed 3 Select Stop Messaging Software The Stop Messaging Software Web page is displayed 4 Select the Stop button The shutdown of the messaging server will begin once all users have logged off from IA 770 Once the server has been stopped the Web page will display status information Once t...

Page 295: ...sing the following steps 1 From the Maintenance Web Page select Messaging Administration from the Miscellaneous menu The Messaging Administration Web page is displayed in a new Web browser window 2 From the Messaging Administration Web page select Utilities The Utilities Web page is displayed 3 Select Start Messaging Software The Start Messaging Software Web page is displayed This page will displa...

Page 296: ...guration For a normal state the second number should not be greater than the first number For example the numbers 66 67 UP would indicate that a process did not come up and should be investigated before proceeding 4 Using a telephone make test calls to verify that call processing is working 5 Run an IA770 sanity test a At the Linux command line type vs bin display b All states should be Inserv wit...

Page 297: ...nal trunk call The media gateways have registered Use the SAT command list media gateway Copying IP Phone firmware to the media server if necessary If before the upgrade the server was serving as an http server for IP phone firmware download the most recent IP phone firmware bundle available from the Avaya Firmware Download Web site The firmware bundle reinstates the 46xx IP Phone Web page in Comm...

Page 298: ...command line type cd ftp pub and press Enter 2 At the prompt type cp 46xxsettings txt tftpboot and press Enter The 4600 series phone settings file is now restored to the tftpboot directory Completing the upgrade process S8300 is the primary controller Complete the upgrade process with the following tasks 1 To check media modules on page 298 2 To enable scheduled maintenance on page 299 3 To busy o...

Page 299: ...ure for translation corruption before continuing the upgrade To resolve alarms 1 On the Maintenance Web Interface under Alarms click Current Alarms to examine the alarm log 2 If any alarms are listed click Clear All 3 Resolve new alarms since the upgrade through Communication Manager using the appropriate maintenance book To re enable alarm origination 1 Telnet to the S8300 and log on 2 At the com...

Page 300: ...Upgrading an existing S8300B or S8300C to R4 0 using the Upgrade Tool 300 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server ...

Page 301: ...ttp www avaya com support or on the CD 03 300151 About the existing G700 upgrade To upgrade the firmware on an existing Avaya G700 Media Gateway without an Avaya S8300 Media Server you perform the following major tasks 1 Before going to the customer site 2 On site preparation for the upgrade The Upgrade Tool performs the following tasks automatically 3 Determining which firmware to install on the ...

Page 302: ...thods on page 41 for details on how to connect and log into the G700 You can access the G700 in several ways Direct connections If you are at the location of the primary server you can connect directly to the Services port on the server and Open the Web Interface and use the Upgrade Tool Or telnet to the server and then telnet to the P330 stack processor If you are at the location of the G700 you ...

Page 303: ...l Verify that the information provided by the project manager includes all the information requested in your planning forms Tip Tip Appendix B Information checklists provides several checklists to help you gather the installation and upgrade information Setting up the TFTP server on your laptop or on a customer PC if necessary A tar gz file which you obtain from a CD ROM or a website contains new ...

Page 304: ...sh to download individual firmware files from the Avaya Support website Downloading individual firmware files Download the firmware files from the Web to your TFTP directory Note Note The sequence of links on the website may be somewhat different than described here 1 Access the http www avaya com support website 2 Navigate to Firmware Downloads for The G700 Media Gateway The system displays a lis...

Page 305: ...ack Processor viisa version id viisa4_1_6 exe P330 Stack Processor p330 version id p330Tweb 4 6 6 exe G700 Media Gateway mgp version id mgp_24_21_1 bin VoIP Media Module and Motherboard VoIP mm760 version id mm760v57 fdl 8 port DCP Media Module mm712 version id mm712v7 fdl 24 port analog Media Module mm716 version id mm716v2 fdl 24 Port DCP Media Module mm717 version id mm717v4 fdl 8 port trunk An...

Page 306: ...your laptop as the TFTP server you can connect your Laptop directly to the G700 Console Serial Port Then use HyperTerm or a similar terminal emulation application to log in to the P330 Stack Processor Command Line Interface CLI You are now logged in at the Supervisor level with prompt P330 1 super Verifying the contents of the tftpboot directory Before proceeding with the G700 firmware installatio...

Page 307: ...rmware files you want to install h At the Linux prompt type cd tftpboot i The Linux prompt reappears The current directory has changed to tftpboot j At the Linux prompt type ls and press Enter k A list of files in the directory appears l Check the directory to make sure the firmware files you want to install are listed Determining which firmware to install on the G700 You should check the current ...

Page 308: ...ck Submit It could take several minutes to complete a new query The time a new query takes depends on the number of LSPs and gateways that are in the configuration The system automatically finds and lists the primary controller LSPs and G700 Media Gateways registered with the primary controller Additionally the media modules are listed for each media gateway Because of the potential length of this...

Page 309: ...ices or you can select individual devices Enter a common logon ID and password that can be used to access all the gateways that do not have an override value entered You can save your entries on the screen and return to the screen later to run the query This allows you the capability to stop and research any necessary information without losing your entries ...

Page 310: ...g the Upgrade Tool 310 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server 9 When you are finished with your selections click Query The Query Results screen appears 10 Note the devices that do not require updates if any ...

Page 311: ...nd gateway targets that are administered 2 Fill in all appropriate fields for the G700 Media Gateway Click Help for information about the fields on the screen Note Note The file names must be entered in the correct format Do not change the names of the firmware files in the process of loading them onto the TFTP servers See Firmware file formats on page 305 Use the information from the planning for...

Page 312: ...ateway If any override fields are left blank the values entered in the Common fields are used Some upgrades may time out due to network traffic and limitations on how long the Upgrade Tool will allow an upgrade to continue Since the media gateway MGP firmware files are fairly large they may cause a timeout during an upgrade to a remote location What you enter in the TFTP Directory field depends on...

Page 313: ...gging in to the P330 Stack Processor with a Direct Serial Connection on page 64 2 Type configure to obtain the P330 1 configure prompt 3 At the P330 1 configure prompt type session mgp 4 At the MG 1 configure prompt type show ip route mgp The list of mgp routes appears 5 Check that a Gateway IP address exists for Destination 0 0 0 0 6 If a Gateway IP address does not exist type at the MG 1 configu...

Page 314: ...e P330 Stack Processor 2 At the P330 x super prompt type set spantree help and press Enter to display the set spantree commands selection 3 To enable Spanning Tree type set spantree enable and press Enter 4 To set the rapid spanning tree version type set spantree version rapid spanning tree and press Enter The 802 1w standard defines differently the default path cost for a port compared to STP 802...

Page 315: ...center on page 346 Avaya Integrated Management on page 349 Uninterruptible power supply UPS on page 354 Terminal server installation on page 356 Call detail recording CDR on page 370 Reliable Data Transport Tool RDTT package on page 374 Printers on page 375 DS1 T1 CPE loopback jack on page 376 External modems on page 391 Busy tone disconnect equipment for non U S installations on page 393 Music on...

Page 316: ...e procedures are provided in the Administrator Guide for Avaya Communication Manager 03 300509 These references are on the Documentation for Avaya Communication Manager Media Gateways and Servers CD 03 300151 About connectable telephones and consoles Table 15 Connectable Telephone and Consoles lists the telephones and consoles supported by the Avaya S8300 Media Server in a G700 Media Gateway consu...

Page 317: ... Choose a peripheral to connect such as a 2 wire digital station 2 Choose the media module to use and its media gateway and slot number for example MM711 Analog Media Module Media Gateway 002 Slot V2 3 Choose a port circuit on the MM711 Media Module for example port 03 62xx series 6211 6219 Analog 2500 2554 Analog 9040 Avaya TransTalk Wireless 3127 Avaya Soundstation SoundPoint Speakerphones 3127 ...

Page 318: ...21 2500 Type Analog Telephone Wiring Connecting an ISDN BRI station to an MM720 Media Module Each ISDN port on the MM720 Media Module see Media modules on page 71 supports up to two ISDN BRI stations Table 16 Two Wire Station Pinout Chart Jack Name 1 2 3 4 5 6 7 8 BRI T TX RX RX TX V GND ADJUNCT Vadj T0 V GNDVoice RRVoice V S0 TTVoice DSS QUEST DTX DRX OKdig V V DSS ISDN BRI A GND TX RX V BRI U TX...

Page 319: ... BRI station to one ISDN port 1 Connect the station via a standard 8 pin BRI cable to one of the ISDN ports on an MM720 Media Module To connect two ISDN BRI stations to one ISDN port 1 Connect each station to an RJ 45 splitter that provides two RJ 45 4 pair jacks and one RJ 45 male connector See Figure 22 for the correct wiring for the splitter 2 Connect the male connector of the splitter to one o...

Page 320: ...ower fail transfer for up to 5 incoming CO trunk loops to 5 selected station sets The 808A equipment s Ringer Equivalency Number REN is 1 0A For information on installing the 808A Emergency Transfer Panel see 808A Emergency Transfer Panel Installation Instructions which ships with the Emergency Transfer Panel Figure 23 808A Emergency Transfer Panel Figure notes 1 808A emergency transfer panel 2 Ci...

Page 321: ...ing to a Modular Plug on page 322 Each port network can provide power for up to three attendant consoles This source of power is preferred for the attendant consoles because it has the same battery backup as the G700 Media Gateway Adjunct power can be provided locally at the telephone or console by either the 1151B1 C1 or 1151B2 C2 power supply The 1151A1 is a standard no battery backup power supp...

Page 322: ...ug Typical adjunct power connections end to end Figure 25 Example Adjunct Power Connections on page 323 shows typical connection locations for adjunct power Figure notes 1 Flush Mounted Information Outlet 2 Surface Mounted Information Outlet 3 To Individual Power Unit 4 400B2 Adapter 5 To Telephone 6 Destination Service Access Point DSAP Power Cord r749428 KLC 060396 ...

Page 323: ...m its auxiliary power source is 800 feet 244 m for a 302A1 350 feet 107 m for a 301B1 and 302D An attendant console can also derive auxiliary power from Individual 1151B C or 1151B2 C2 power supply MSP 1 power supply 258A type adapters Bulk power supplies Figure notes 1 Typical display telephone 2 Individual power supply Such as 1151B C Not used if item 14 is used 3 400B2 adapter 4 Information out...

Page 324: ... units are used with a 10 100BaseTx standard Ethernet network over a standard TIA EIA 568 Category 5 6 or 6e cabling plant The 1152A1s meet the current requirements of the IEEE802 3af standard for resistive detection The 1152A1 PDU complies with the Underwriters Laboratories Inc UL standard UL 1950 second edition Table 17 Attendant Console Cabling Distances Enhanced Attendant Console 302D 24 AWG W...

Page 325: ...act a qualified service person Do not allow anything to rest on the power cord Do not locate this product where the cord will be abused by persons walking on it Do not overload wall outlets and extension cords as this can result in the risk of line or electric shock Disconnect the cords on this product and refer servicing to qualified service personnel under the following conditions The power supp...

Page 326: ...e other end of the power cord into the power receptacle The 1152A1 PDU powers up and the internal fans begin operating The 1152A1 PDU then runs through its Power On Self Test POST which takes less than 10 seconds During the test all the ports on the unit are disabled and the LEDs light up For more information on the test refer to the user s guide that comes with the unit Connecting the 1152A1 PDU ...

Page 327: ...m the LAN These end devices termed Power over LAN Enabled receive power once they are connected to the 1152A1 PDU To safeguard devices that are not enabled the 1152A1 PDU detects devices that are not enabled so does not send power Note that data continues to flow using the Ethernet cable regardless of the status of the end device End devices that are not enabled to receive power directly may recei...

Page 328: ...litter with the correct connector and polarity Power requirements are consistent with the 1152A1 PDU voltage and power ratings Refer to Appendix B in the user s guide that comes with the unit for voltage and power ratings To connect telephones and other end devices to the 1152A1 PDU 1 Connect an Ethernet cable to the telephone using an external splitter or directly if the device is Power over LAN ...

Page 329: ... These units are used with a standard 10 100BaseTx Ethernet network infrastructure using standard TIA EIA 568 Category 5 5e or 6 100 Ohm Unshielded Twisted Pair UTP cable The 1152B meets the current requirements of the IEEE802 3af 2003 standard for resistive detection The 1152B PDUs also comply with Restriction of the use of Hazardous Substances RoHS standards The units are as follows The 1152B PD...

Page 330: ...not overload wall outlets and extension cords as this can result in the risk of line or electric shock Disconnect the cords on this product and refer servicing to qualified service personnel under the following conditions The power supply cord or plug is damaged or frayed Liquid has been spilled into it Exposed to rain or water Dropped or the housing has been damaged Exhibits a distinct change in ...

Page 331: ...orrespondingly numbered Data and Data Power ports Connecting cables to telephones and other end devices An 1152B PDU contains line sensing capabilities that enables it to send power only to end devices designed to receive power from the LAN These end devices termed Power over LAN Enabled receive power once they are connected to the 1152B PDU To safeguard devices that are not enabled the 1152B PDU ...

Page 332: ...ort Requires an external splitter or whether it requires only a single RJ45 connection If an external splitter is needed be certain to use a splitter with the correct connector and polarity Power requirements are consistent with the 1152B PDU voltage and power ratings Refer to Appendix B in the user s guide that comes with the unit for voltage and power ratings To connect telephones and other end ...

Page 333: ...51B2 C2 has a battery backup These power supplies comply with the Underwriters Laboratories Inc UL Standard UL 60950 third edition For safety instructions see Important safety instructions for 1151B1 C1 and 1151B2 C2 power supplies on page 334 For installation instructions see Connecting the 1151B1 C1 or 1151B2 C2 power supplies on page 335 Table 21 1151B1 C1 and 1151B2 C2 Power Supply UL 60950 Co...

Page 334: ...locate this product where the cord will be abused by persons walking on it Do not overload wall outlets and extension cords as this can result in the risk of line or electric shock Disconnect the cords on this product and refer servicing to qualified service personnel under the following conditions The power supply cord or plug is damaged or frayed Liquid has been spilled into it Exposed to rain o...

Page 335: ...ssis CAUTION CAUTION Do not locate the unit within 6 inches 15 centimeters of the floor Connecting the 1151B1 C1 or 1151B2 C2 power supplies The 1151B1 C1 is a standard no battery backup power supply unit The 1151B2 C2 is a battery backup version of the 1151B1 C1 Either power supply can support one telephone with or without an adjunct The maximum loop range is 250 feet 76 meters Two modular jacks ...

Page 336: ...32 show the front panels of the C360T PWR switches Figure 31 C363T_PWR front panel Figure 32 C364T PWR front panel Important C360T PWR switch safety instructions Please read the following helpful safety tips Retain these tips for later use When using this switch the following safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons Read and under...

Page 337: ...r the housing has been damaged Exhibits a distinct change in performance Operates abnormally when following the operating instructions UL safety standards compliance The C360T PWR complies with the Underwriters Laboratories Inc UL standard UL 60950 third edition UL listed to UL60950 1 C UL UL for Canada certified to CAN CSA C22 2 No 60950 0 03 CE for Europe approved according to EN Laser component...

Page 338: ...a stack with the G700 Media Gateway or members of the P33x stackable switching system Each port on the C360T PWR switches can supply up to 15 4 watts using the internal power supply The C360T PWR switches can be placed in a wiring closet or on a flat stable surface such as a desk Screws are provided for mounting in a standard 19 inch rack Connecting the C360T PWR switches To power up AC input 1 In...

Page 339: ...tion Connecting the cables To connect IP telephones PCs servers routers workstations and hubs 1 Connect the Ethernet connection cable not supplied to a 10 100 megabits per second port on the front panel of the Avaya C360T PWR switches Note Note Use standard RJ45 connections and a CAT5 cable for 100 megabits per second operation 2 Connect the other end of the cable to the Ethernet port of the PC se...

Page 340: ... wire tie wrapped to the exposed cables a metal cable shield around the exposed cables or six spare pairs from the exposed cable In a high rise building connect the CBC to an approved building ground on each floor Before you begin be sure the telephone lines are cross connected to the appropriate media module s To install the CBC 1 Connect one end of the conductor to a telephone cable building ent...

Page 341: ... or tested and approved to protect the Media Modules from over voltages and sneak current protection Avaya MM712 DCP either 146E IROB In Range Out of Building or 4C3S 75 solid state protectors for surge and sneak current Avaya MM710 T1 E1 over voltage and sneak protection for the Avaya MM710 T1 E1 Media Module is provided on the Media Module itself Avaya MM711 Analog analog trunks use the 507B or ...

Page 342: ...o the IA770 INTUITY AUDIX Messaging trunk group Shared resources of IA770 coresidency An IA770 uses many resources of the S8300 Media Server and the media gateway where it resides The following list outlines the S8300 s shared resources used by the IA770 INTUITY AUDIX system Hardware for data storage and retrieval TFTP server for Downloading and updating the license file for feature activation Bac...

Page 343: ... region and IP codec set with Communication Manager once the software is installed The number of trunks assigned to the trunk group can be either 3 6 or 12 The use of trunks replaces the need for voice ports in the hunt group However an INTUITY AUDIX hunt group must still be defined The hunt group setup is also handled automatically when you install IA770 INTUITY AUDIX Messaging with the Avaya Ins...

Page 344: ...I link The DLG authenticates the client based on its administration and then establishes or refuses the connection Once a connection is established the ASAI layer 3 messages are transparently passed through the DLG that is the DLG does not process any message content Each TCP connection to the DLG has a one to one correspondence with a CTI Iink The DLG application is packaged either externally on ...

Page 345: ...in the Type option field add the PROCR To administer CTI links 1 Use the display system parameters customer options command and make sure the following option is set to yes Co Res DEFINITY LAN GATEWAY y 2 Use the add cti link command to administer a CTI link 3 Use the change ip services command and specify a Service Type of DLG When Service Type DLG is entered the system adds a DLG Administration ...

Page 346: ...The S8300 Media Server with the G700 Media Gateway supports the following call center capabilities All three Avaya call center packages Avaya Call Center Basic Avaya Call Center Deluxe Avaya Call Center Elite Up to 450 agents A maximum of 16 ASAI links Avaya G700 announcement software Table 23 Ethernet Interfaces Platform Processor Ethernet Interface C LAN TN799 Ethernet Interface DEFINITY Servers...

Page 347: ...Avaya G700 Announcement software see the Administrator Guide for Avaya Communication Manager 03 300509 Chapter 13 Managing Announcements Table 24 Comparison between the G700 Announcement software and the VAL circuit pack Area description TN2501AP VAL circuit pack Avaya G700 announcement software Requires hardware Yes No Maximum storage time per board for TN750 or TN2501AP Up to 60 minutes at 64 Kb...

Page 348: ...on the DEFINITY R and S8500 or S8700 S8710 Media Server 10 per configuration Announcements per board 256 256 Maximum number of announcements in a configuration 128 DEFINITY Server CSI or DEFINITY Server Si 1 000 DEFINITY Server R 3 000 S8500 or S8700 S8710 Media Server 3 000 over multiple G700 Media Gateways Format CCITT A law or u law CCITT A law or u law Sample bits 8 8 Sample rate 8 000 KHz 8 0...

Page 349: ...and feel The available products include Avaya ATM WAN Survivable Processor Manager Avaya Directory Enabled Management Avaya Network Management Console with VoIP SystemView Avaya MultiService SMON Manager Avaya Fault and Performance Manager Avaya Proxy Agent Avaya Configuration Manager Avaya Site Administration Avaya Terminal Configuration Avaya Terminal Emulator Avaya Voice Announcement Over LAN M...

Page 350: ...ces downloading uploading configuration data backup of configuration files and export of configuration files to other sources for reporting or analysis Accessible from within Avaya MultiService Configuration Manager Avaya MultiService EZ2Rule Manager is a campus wide application that provides Quality of Service QoS management for small sites with limited bandwidth resources In addition Avaya Multi...

Page 351: ...rged network Use it to view fault and performance data busyout boards and ports acknowledge exceptions and configure collection times and information Avaya Proxy Agent Avaya Proxy Agent is the SNMP proxy agent that provides an interface to Media Servers running DEFINITY Release 9 software through and including current versions of Avaya Communication Manager Avaya Proxy Agent provides a protocol co...

Page 352: ...guration runs on top of Avaya Directory Enabled Management software and therefore requires that Avaya Directory Enabled Management software be installed Avaya Terminal Emulator Avaya Terminal Emulator is a Windows 98 NT 2000 application that provides direct connectivity capabilities It can be run either as a standalone application or run from Avaya Site Administration Avaya Terminal Emulator inclu...

Page 353: ...AN Copy restore announcement files to a supported TN2501AP board from Avaya Voice Announcement over LAN Manager using a customer s LAN Avaya VoIP Monitoring Manager Avaya VoIP Monitoring Manager is Windows 2000 application that allows you to monitor real time Quality of Service QoS measurements for VoIP systems Avaya VoIP Monitoring Manager offers a client GUI accessible from your LAN or using rem...

Page 354: ...es Adapted to rack mount and standalone tower applications with two in one form factor Standard RS 232 communications port Standard DEFINITY alarm contacts Six foot communications cable included Web SNMP card to add direct control and monitoring capabilities in SNMP based networks and via Web browsers Optional for all models except select 1000 VA UPS 1 Divided into two groups that can be controlle...

Page 355: ...s can be found in Hardware Description and Reference for Avaya Communication Manager 555 245 207 You can also go online to find out the latest details about UPS technology at http www avayaups com avaya default asp Battery runtimes in minutes 1 1000 VA Model Load Std Internal Batteries 1 24V EBM 2 24V EBMs 200 VA 140 W 37 271 546 400 VA 280 W 19 142 278 700 VA 490 W 9 72 156 850 VA 595 W 6 59 124 ...

Page 356: ...ections and can connect through a terminal server You can connect up to four adjuncts through one terminal server Figure 34 Switch to adjunct LAN connectivity through a terminal server Installing and administering the terminal server Make sure you have all the equipment on site before the installation You must have the hardware listed in Table 25 Required equipment Figure notes 1 switch 2 IP conne...

Page 357: ...the switch s LAN hub router may be connected to a WAN and the hub router for the terminal server also connected to the same WAN NA DB25 to DB9 connector for PC COM port 1 Avaya NA RS232 Null modem if needed for PC or printer connectivity 1 or more Avaya 405369042 Male female adapter if necessary 1 or more Avaya 846943306 or 104154414 NA 6 inch RJ45 crossover cord or 10 100Base T auto sensing LAN h...

Page 358: ... With this connection the S8300 Media Server and the terminal server should be configured with the same subnet The general connection process requires Connecting the IOLAN to the adjunct and the LAN on page 358 Administering the IOLAN on page 359 Test the connectivity back through the switch Connecting the IOLAN to the adjunct and the LAN Connect the adjunct to the IOLAN using the RJ45 to DB25 cab...

Page 359: ...o RJ45 cable 3 Connect the RJ45 end to any port on the IOLAN Administering the IOLAN To administer the IOLAN the first time you must connect a PC or laptop to the RS232 Port 1 on the IOLAN terminal server Follow these typical steps Note Note Depending on the computer s COM port you may not need all of these pieces Figure notes 1 IP connection on an S8300 G700 or G350 2 Local area network LAN 3 IOL...

Page 360: ...he following information New IP address and subnet mask for IOLAN Host name for IOLAN IP address of S8300 Media Server Ethernet interface Port number of S8300 Media Server Ethernet interface where adjunct connects Use the HyperTerminal software program that comes with Windows 95 98 NT 2000 to administer the IOLAN To set up HyperTerminal on the computer 1 Open HyperTerminal 2 Click on File Properti...

Page 361: ...FREE Telnet T 3 FREE Rlogin R 4 FREE Port P Admin mode A CLI Lock Logout D ___________________________________________________________________________ IOLAN PLUS v4 02 00 a CDi iolan Name port 2 ADMINISTRATION MENU Terminal 2 gateway Examine modify gateway table host Examine modify host table line Terminal configuration organised by line password Specify password to allow modification of menu item...

Page 362: ...ect Save Exit to effect the changes You must reboot the server any time you change an IP address or Local Port value Administrator SERVER CONFIGURATION Terminal 2 Name iolan Debug mode 0 IP address 123 45 67 89 Subnet mask 222 222 0 0 Ethernet address 00 80 d4 03 11 cd Ethernet interface AUTO Language English Identification Lock Disabled Password limit 5 CR to initiate No SNAP encoding Disabled Bo...

Page 363: ...ve from field to field horizontally Use the ENTER key to choose an item Administrator ADMINISTRATION MENU Terminal 2 access Remote System Access PPP change Change login and or admin password gateway Examine modify gateway table host Examine modify host table kill Kill TCP connections on serial line line Terminal configuration organised by line port Terminal configuration organised by port quit Ret...

Page 364: ...ds for Entry 1 Destination S8300 Media Server IP address Gateway Gateway address Netmask Subnet mask Note Note The following steps re initialize the IOLAN so it knows it s connected to the LAN through your gateway 5 Select reboot and press ENTER 6 Press the space bar to restart the IOLAN Administering an IOLAN port Use this procedure when connecting an adjunct or serial COM port on a PC directly l...

Page 365: ...w Connection None Administrator PORT SETUP MENU Terminal 2 Hardware Flow ctrl Keys Speed 9600 Flow ctrl xon xoff Hot Intr C Parity None Input Flow Enabled Quit Kill U Bit 8 Output Flow Enabled Del Sess Stop 1 Echo Break Disabled IP Addresses Monitor DSR Yes Src Mask Monitor DCD No Dst User Options Access Name port 2 Keepalive No Access Remote Terminal type undef Rlogin Telnet Telnet Authentication...

Page 366: ... want to administer 10 When administration is complete from the Connections Menu select logout or press Ctrl D 11 Close HyperTerminal At this point you have established a connection path from the adjunct through the IOLAN to the S8300 Media Server Testing connectivity through the IOLAN To test connectivity through the IOLAN 1 On the system management terminal press ENTER to get the login prompt to...

Page 367: ...AN you can disconnect the laptop or other PC from the IOLAN No further IOLAN administration is required Administrator SERVER STATISTICS Terminal 2 1 port1 Talking to host 172 22 22 67 5111 DSR CTS DCD DTR RTS 2 port 2 SERVER STATISTICS DSR DCD DTR RTS 3 port 3 waiting for DSR or DCD DTR RTS 4 port 4 modem waiting for DSR or DCD DTR RTS REM unknown logged out LOG logger not enabled ________________...

Page 368: ...dress Name IP Address 1 switch clan___ 123 456 7 89 17 ____________ ___ ___ ___ ___ 2 callacctg_____ 123 456 9 00 18 ____________ ___ ___ ___ ___ 3 termserver____ 123 456 11 00 19 ____________ ___ ___ ___ ___ 4 pmslogpc______ 123 456 78 00 20 ____________ ___ ___ ___ ___ 5 ______________ ___ ___ ___ ___ 21 ____________ ___ ___ ___ ___ 6 ______________ ___ ___ ___ ___ 22 ____________ ___ ___ ___ __...

Page 369: ...Note This number must match the port administered on the end device If you are using the Downloadable Reliable Session Layer Protocol tool this must match the port administered in the Server application If you are using a terminal server this number must match the Local Port number on the Port Setup menu Consult the documentation for your Call Accounting system to determine the appropriate port fo...

Page 370: ...rinters on page 375 of this book for instructions on using a printer Administering CDR data collection Note Note To send CDR data using a processor Ethernet interface to a device on the LAN WAN you have the option to enable disable RSP To administer CDR Data Collection 1 Setup the CDR adjunct to be ready to collect CDR data Record the IP address and the port number of the CDR adjunct which could b...

Page 371: ... terminal server b If RSP is being used complete the Packet Resp Timer and Connectivity Timer fields with a reasonable value that matches the network condition recommended values are 30 and 60 seconds respectively c Accept the defaults in the other fields 4 Administer CDR parameters as described in Administering CDR parameters on page 371 Administering CDR parameters You must administer CDR parame...

Page 372: ...ode Number Local PBX ID CDR Date Format month day Primary Output Format unformatted Primary Output Endpoint CDR1 Secondary Output Format unformatted Secondary Output Endpoint CDR2 Use ISDN Layouts n EIA Device Bit Rate 9600 Use Enhanced Formats n Condition Code T for Redirected Calls n Modified Circuit ID Display n Remove From Called Number n Record Outgoing Calls Only y Intra switch CDR n Suppres...

Page 373: ...nager 3 0 Media Gateways and Servers 03 300431 Work with the vendor to test the link from the call accounting adjunct If a link does not come up immediately use the busyout cdr link and release cdr link commands to bring up the link Additional administration procedures for CDR equipment are provided in the Administrator Guide for Avaya Communication Manager 03 300509 status cdr link CDR LINK STATU...

Page 374: ...p you test the reliable session protocol without use of an Avaya Media Server The Server application Server exe This application is designed to help you understand the reliable session protocol and to start building your products to work with the Avaya media server User Guide This document contains information about the client and server applications Downloading the RDTT package The RDTT package i...

Page 375: ...inistering the RDTT package See the instructions in the user_guide doc file to administer the RDTT tool on a PC Related topics See the following topics related to CDR Chapter 16 Collecting Billing Information in Administrator Guide for Avaya Communication Manager 03 300509 Call Detail Recording in Chapter 21 Features and Technical Reference in Administrator Guide for Avaya Communication Manager 03...

Page 376: ...external device The loopback jack isolates the MM710 internal CSU from the DC power and properly loops the DC span power This section covers Installing a loopback jack on page 376 Administering a loopback jack on page 378 Testing a loopback jack with a smart jack on page 378 Testing a loopback jack without a smart jack on page 387 Configurations using fiber multiplexers on page 390 Installing a lo...

Page 377: ... jack after installation This is not a test tool and should always be available to remotely test a DS1 span Installing a loopback jack without a smart jack Use one of the following installation methods Install the loopback jack at the point where the cabling from the ICSU plugs into the dumb block If there is more than one dumb block choose the one that is closest to the Interface Termination feed...

Page 378: ...ections are From the MM710 to the loopback jack From the loopback jack to the smart jack network interface point From the smart jack to the CO The first two sections are your responsibility The last is the responsibility of the DS1 service provider Testing the DS1 span from the ICSU to the loopback jack The DS1 span test has 2 parts Checking for circuit connectivity The first part of the test powe...

Page 379: ... that the near end csu type field is set to integrated 5 Go to page 2 of the DS1 administration form and verify that the value of the TX LBO field is 0dB 6 If the value of the TX LBO field is not 0dB record the current value Then set the TX LBO field to 0dB for testing 7 Press ENTER to make the changes 8 Type test ds1 loop XXXVS cpe loopback jack where XXX is the administered number of the G700 or...

Page 380: ... performance measurement counter 3 Type clear meas ds1 esf XXXVS to zero out the ESF error count 4 Type list meas ds1 sum XXXVS to display the bit error count 5 Step through Table 26 DS1 Troubleshooting to troubleshoot Table 26 DS1 Troubleshooting Condition Solution The value of the Test cpe loopback jack field is Pattern 3 in 24 The loopback jack test is active The value of the Synchronized field...

Page 381: ...loose or corroded connections severe crosstalk or impedance imbalances between the two conductors of the receive or transmit pair Wiring may need replacement The value of the Bit error count field is 0 There are no obvious wiring problems Verify this by repeating Step 1 at 1 minute to 10 minute intervals until you are certain If the test reports no errors for 1 minute the error rate is less than 1...

Page 382: ...on Loopback termination fails with an error code of 1313 The span is still looped somewhere possibly at the loopback jack at the ICSU or somewhere in the network The red LED on the loopback jack is on Replace the ICSU and re run the test Loopback termination still fails Replace the DS1 circuit pack and repeat the test The DS1 cannot frame on the incoming span s signal after the loopback jack power...

Page 383: ...using a loopback that overlaps this section of the span To test the DS1 span from the loopback jack to the smart jack 1 Have the DS1 service provider at the CO end run a local ICSU line loopback test 2 Have the DS1 service provider at the CO end run a local DS1 payload loopback test 3 Run a far end MM710 line loopback using the following procedure a From the SAT type test ds1 loop XXXVS far csu lo...

Page 384: ... G700 or G350 Media Gateway 5 E1 T1 port on an MM710 multi media module 6 RJ 48 to network interface up to 1000 ft 305 m 7 Loopback jack 8 Network interface smart jack 9 Interface termination or fiber multiplexer MUX 10 Central office prdfcs7c LAO 092006 ALM TST ACT 1 2 3 4 5 6 8 7 ALM TST ACT 1 2 3 4 5 6 8 7 E1 T1 EIA 530A DCE ALM TST ACT SIG EI SO EM SM EO SI 1 2 3 4 5 6 7 8 9 10 ALM APP ACT OK ...

Page 385: ...T1 port on an MM710 multi media module 6 RJ 48 to network interface up to 1000 ft 305 m 7 Loopback jack 8 Dumb block extended demarcation 9 Network interface smart jack 10 Interface termination or fiber multiplexer MUX 11 Central office prdfcs4c LAO 092006 ALM TST ACT 1 2 3 4 5 6 8 7 ALM TST ACT 1 2 3 4 5 6 8 7 E1 T1 EIA 530A DCE ALM TST ACT SIG EI SO EM SM EO SI 1 2 3 4 5 6 7 8 9 10 11 ALM APP AC...

Page 386: ...a Gateway 5 E1 T1 port on an MM710 multi media module 6 RJ 48 to network interface up to 1000 ft 305 m 7 Dumb block extended demarcation 8 Loopback jack 9 Network interface smart jack 10 Interface termination or fiber multiplexer MUX 11 Central office 12 Dumb block to smart jack RJ 48 prdfcs5c LAO 092006 ALM TST ACT 1 2 3 4 5 6 8 7 ALM TST ACT 1 2 3 4 5 6 8 7 E1 T1 EIA 530A DCE ALM TST ACT SIG EI ...

Page 387: ...mer premises wiring It is not covered in the loopback jack s loopback path See Figure 40 and Figure 41 Figure 40 Network interface at dumb block for an MM710 multi media module Figure notes 1 Span section 1 2 Span section 2 3 G700 or G350 Media Gateway 4 E1 T1 port on an MM710 multi media module 5 RJ 48 to network interface up to 1000 ft 305 m 6 Loopback jack 7 Dumb block demarcation point 8 Inter...

Page 388: ...vider is responsible for finding and correcting problems in the majority of section 2 Figure notes 1 Span section 1 2 Span section 2 3 G700 or G350 Media Gateway 4 E1 T1 port on an MM710 multi media module 5 RJ 48 to network interface up to 1000 ft 305 m 6 Loopback jack 7 Dumb block demarcation point 8 Repeater 9 Fiber multiplexer MUX 10 Central office prdfcs6c LAO 092006 ALM TST ACT 1 2 3 4 5 6 8...

Page 389: ...or counts are examined as described in Testing the DS1 span from the ICSU to the loopback jack on page 378 This test only isolates problems to Section 2 wiring if there are no problems in the wiring between the far end CO and the far end ICSU Coordinate this test with the DS1 service provider Failure of any of these tests indicate a problem in Section 2 This could mean bad loopback jack to dumb bl...

Page 390: ... the problem DS1 facility activate it after a successful loopback jack test and use it to isolate problems to the wiring between the loopback jack and the MUX Important Important Be aware that there are installations that use repeater augmented metallic lines between the MUX and the dumb block These lines require DC power for the repeaters and this DC power is present at the dumb block interface t...

Page 391: ...your modem uses a USB connection use the USB ports instead of the serial port Also AT commands are not required so you can skip this section Use the factory defaults Before you can enter AT configuration commands you must first connect a terminal or a PC with a keyboard monitor and terminal emulation software to the modem Proceed as follows 1 Connect one end of an RS 232 cable to an RS 232 serial ...

Page 392: ...34ZBA V92 GLOBAL Avaya recommends using a Multi Tech serial modem model MT5634ZBA V92 GLOBAL with a G350 media gateway The Multi Tech serial modem connects the G350 media gateway to an external trunk This connection enables remote dial in capability for administration and troubleshooting For more information see Installing and Upgrading the Avaya G350 Media Gateway 03 300394 Administering Multi Te...

Page 393: ...700 or G350 Media Gateway is used the PSTN sends busy tone as the disconnect signal Therefore the S8300 Media Server G700 Media Gateway or G350 Media Gateway requires a busy tone disconnect adjunct Figure 42 shows typical connections Figure 42 Typical cabling for busy tone disconnect Figure notes 1 Public switched telephone network 2 Main distribution frame 3 Busy tone disconnect device 4 Tip and ...

Page 394: ...Media Module or the analog LINE ports of the integrated analog media module The G700 or G350 Media Gateway does not support an auxiliary trunk circuit pack Therefore for S8300 Media Server users the music on hold feature through an auxiliary trunk is not supported However G700 or G350 Media Gateway users with an S8500 or S8700 series Media Server as primary controller can access the music on hold ...

Page 395: ...panel 2 Connect the other end of the RJ 45 cable to a KS 23395 L3 coupler 3 Connect the KS 23395 L3 coupler to the customer supplied music source Follow the manufacturer s instructions to properly connect the music source to the KS 23395 L3 coupler Normally you simply use an RCA cord 4 Administer the switch for the new equipment Figure notes 1 G700 Media Gateway 2 MM711 Analog Media Module 3 RJ 45...

Page 396: ... coupler 3 Connect the KS 23395 L4 coupler to the 909A B universal coupler using a 8 pair modular cord 4 Connect the 909A B universal coupler to the music source using a 8 pair modular cord 5 Administer the switch for the new equipment Note Note For additional installation information refer to 909A 909B Universal Coupler Installation Instructions which is normally shipped with the 909A 909B Univer...

Page 397: ... Gateway To connect a registered music on hold source to a G700 or G350 Media Gateway using a KS 23395 L4 coupler 1 Connect one end of an RJ 45 cable to a port in the MM711 Analog Media Module For a G350 Media Gateway only connect the RJ 45 cable to a port in an MM714 Analog Media Module or a fixed analog LINE 1 or 2 port on the G350 front panel 2 Connect the KS 23395 L4 coupler to the customer su...

Page 398: ...e connections for loudspeaker paging dial dictation or recorded announcement features on a G700 or G350 Media Gateway Figure 46 Typical loudspeaker equipment connections for a G700 or G350 Media Gateway To hook up loudspeaker paging from a G700 or G350 Media Gateway 1 Connect one end of an RJ 45 cable to a port in the MM711 Analog Media Module 2 Connect the other end of the RJ 45 cable to a custom...

Page 399: ...vices Seamless Converged Communications across Networks SCCAN Call Accounting Systems Call Management System For information on installing Call Management System R3V12 see the following Avaya Call Management System CMS R12 Software Installation Maintenance and Troubleshooting Guide 585 215 117 Avaya Call Management System CMS Sun Enterprise 3500 Computer Hardware Installation Maintenance and Troub...

Page 400: ...aging System For information on installing Avaya Modular Messaging systems see Modular Messaging Release 2 0 Documentation CD ROM 11 300121 ASAI and DEFINITY LAN Gateway For information on installing ASAI systems and DEFINITY LAN Gateway see Avaya MultiVantage ASAI Applications over MAPD 555 230 136 and Avaya Communication Manager Release 2 0 ASAI Technical Reference 555 230 220 on the Avaya Commu...

Page 401: ...245 206 Seamless Converged Communications across Networks SCCAN For information on installing Seamless Converged Communications across Networks SCCAN see the SCCAN Total Solution Guide 21 300041 and the SCCAN Configuration Guide Additionally see the following Avaya W310 WLAN Gateway Installation and Configuration Guide 21 300041 Avaya W310 W110 Quick Setup Guide Using the CLI 21 300178 Avaya W310 ...

Page 402: ...Telephones and adjunct systems 402 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server ...

Page 403: ...ed into the following chapters Chapter 8 Manual installation of a new G700 with an S8300 Chapter 9 Manual installation of a new G700 without an S8300 Chapter 10 Manual upgrade of an S8300A and G700 to R4 0 Chapter 11 Manual upgrade of an existing S8300B or S8300C and G700 to R4 0 Chapter 12 Manual upgrade of an existing S8300B and G700 to S8300C with R4 0 Chapter 13 Manual upgrade of an existing G...

Page 404: ...404 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server ...

Page 405: ...red as an LSP the primary controller running Avaya Communication Manager can be either another S8300 or an S8400 S8500 or S8700 series Media Server Note Note Procedures to install or upgrade an S8400 S8500 or S8700 series Media Server are not covered in this document See Documentation for Avaya Communication Manager Media Gateways and Servers which is on the Avaya Support website http www avaya co...

Page 406: ... to obtain these files from the Avaya Support web site About access to the Communication Manager software distribution CD The R4 0 Communication Manager software and other files needed for the R4 0 installation are on the Communication Manager software distribution CD that you take to the customer site Place the CD in an external USB CD ROM drive connected to one of the USB ports on the S8300 face...

Page 407: ...per user login if necessary for R4 0 or higher on page 424 Configuring the S8300 on page 428 Providing the keys install File If Necessary on page 440 Installing the license and authentication files on page 441 If the server is an LSP stop and start Communication Manager on page 443 Installing security files and Communication Manager service packs if any on page 443 Saving Translations on page 445 ...

Page 408: ...472 Assigning LSPs to the Network Regions on page 474 Administering IP Interfaces on page 475 Identifying the Survivable Processor on the primary controller on page 479 Administer the media gateway Administering the Media Gateway on page 480 Set up alarming Configuring the primary server to report alarms to a services support agency on page 486 Configuring the G700 Media Gateway to send its traps ...

Page 409: ...nstallation of a G700 with an S8300 you need the serial number of the G700 Media Gateway in order to complete the creation of the customer s license file on the rfa avaya com web site To get this number look for the serial number sticker on the back of the G700 chassis If the unit is delivered directly to the customer and you will not have phone or LAN line access from the customer site to access ...

Page 410: ...laptop create a directory to store the file for example c S8300download 2 Connect to the LAN using a browser on your laptop or the customer s PC and access http www avaya com support on the Internet to copy the required Communication Manager service pack file to the laptop 3 At the Avaya support site select the following links a Find documentation and downloads by product name b S8300 Media Server...

Page 411: ...uages are used If so obtain the data files Obtaining an IA770 service pack file If an IA770 service pack is required after the upgrade obtain the service pack file from the Avaya Support web site To obtain an IA770 service pack file To obtain an IA770 service pack file 1 On the Avaya Support Web site click on Find Documentation and Downloads by Product Name 2 Under the letter I select IA 770 INTUI...

Page 412: ... S8300 Completing the RFA process Obtaining license and password file Every S8300 media server and local survivable processor LSP requires a current and correct version of a license file in order to provide the expected call processing service The license file specifies the features and services that are available on the S8300 media server such as the number of ports purchased The license file con...

Page 413: ...files can be found on the RFA web site http rfa avaya com 1 Use Windows File Explorer or another file management program to create a directory on your laptop for storing license and password files for example C licenses 2 Access the Internet from your laptop and go to Remote Feature Activation web site rfa avaya com 3 Use the System ID the SAP ID of the customer or the SAP ID of the switch order t...

Page 414: ...allation script a Log in b Enter the customer information c Select Installation Script d Click Start Installation script IP Addr Admin A script file is created and downloaded or emailed to you 3 You can use the installation script to set up an IP address and other alarming parameters automatically Obtaining the static craft password Avaya technicians only After installing new software and new Auth...

Page 415: ...rive and an electrical outlet Note Note The TEAC drive and S8300 S8400 DVD CD RW drive get their power from the server over the USB connection d If you are using an Addonics DVD drive set the power source switch on the side to EXT not USB e If you are using an S8300 S8400 DVD CD RW drive set the on off switch to On Be sure to set the S8300 S8400 drive to Off when not in use 2 Insert the Communicat...

Page 416: ...he power cord 6 Connect the laptop to the Services port on the faceplate of the S8300 Installing Communication Manager Software Note Note You cannot use the SSH protocol to access the hard drive on an S8300 Media Server that has never been installed Setting telnet parameters The Microsoft telnet application may be set to send a carriage return CR and line feed LF each time you press Enter The inst...

Page 417: ...n dialog box 2 Type telnet 192 11 13 6 and press Enter The first RP screen appears The first RP screen I Tip Tip To navigate on these screens use the arrow keys to move to an option then press the space bar to select the option Press Enter to submit the screen Note Note At this point the installation script looks for the software CD on the DVD CD drive connected to the USB port If the DVD CD drive...

Page 418: ...ager Select No if you do not Then press Enter Note Note If you do not install IA770 concurrently with Communication Manager at this time and decide later to install it you will have to upgrade Communication Manager again even to the same release For the upgrade you use the Manage Software screen on the Maintenance Web interface and select Yes at this screen for IA770 installation At this point the...

Page 419: ...selected the IA770 software is installed along with the Communication Manager software Software and firmware update reminder When the installation is complete the system reboots automatically and the telnet connection is lost The reboot takes 1 3 minutes without the IA770 application and 3 6 minutes if the IA770 is present 6 Click Start Run to open the Run dialog box on your laptop 7 Type ping t 1...

Page 420: ...ring of the hard drive is complete during an initial server installation However if the customer later chooses to enable telnet you may be able to use telnet to access the server s command line interface See About connection and login methods on page 41 for details on how physically to connect and log into the G700 Verifying Software Version Note Note Since the system is now running a new software...

Page 421: ...drive This includes but is not limited to Post upgrade software service pack License file Avaya authentication file New firmware files Security files IA770 service packs or RFUs To copy files to the S8300 hard drive 1 In the Maintenance Web Interface under Miscellaneous click Download Files Note Note Since the system is now running a new software release you must login with the initial craft ID an...

Page 422: ...ked If you need to download an IP Telephone firmware file download this file last with the Install this file on the local server checkbox checked Note Note To manually FTP files from your laptop to var home ftp pub you must change the directory to pub after starting ftp and logging in that is type cd pub 3 Click on Download to copy the files to the S8300 The transfer is complete when you see the m...

Page 423: ... I m using to connect to the server download method 4 Browse to the laptop CD and select each language file that you wish to copy 5 Click the Download button When the transfer is complete the message Files have been successfully downloaded to the server is displayed 6 If more than four optional language files need to be downloaded repeat this procedure Copies of the optional language files are now...

Page 424: ...s physically located in a different time zone Creating a super user login if necessary for R4 0 or higher If a super user login does not exist you must add at least one before you complete the upgrade The easiest way to add a login is with the Maintenance Web pages Use the following steps only if you are starting from Release 4 0 software or later Note Note A craft level login can create a super u...

Page 425: ... the superuser login If you are a business partner you can also repeat this procedure to add the dadmin login Note Note Make sure the customer can change this login its password or its permissions later 2 Under Security select Administrator Accounts The Administrator Accounts screen appears 3 Type the login name in the Enter Login ID or Group Name field ...

Page 426: ...t The Administrator Logins Add Login screen appears 5 Type susers in the login group field 6 Type prof18 in the additional groups field prof18 is the code for the customer superuser 7 Put a check in the allow Linux shell access field 8 Skip the lock this account and date on which account is disabled fields 9 For the select type of authentication option select password ...

Page 427: ... user login on the primary controller do the following also on the primary controller a Log in with telnet or ssh b At the Linux command line type filesync a IP_address_of_LSP where IP_address_of_LSP is the IP address of the LSP you are upgrading If upgrading an LSP synchronize translations from the primary controller If you are upgrading an LSP such that you created this super user login on the p...

Page 428: ...so may cause network problems later 1 On the S8300 Web page main menu click on Configure Server under Server Configuration and Upgrade The system displays the Configure Server screen Configure Server Screen 2 Click Continue The system displays the Back Up Data Notice screen Do one of the following options For a new installation a backup at this point is unnecessary Perform a backup after the insta...

Page 429: ...screens to configure all of the IP services Note Note This option is for the built in Web Interface configuration wizard not the Avaya Installation Wizard IW If you are upgrading an existing system you may also click Configure individual services This method is useful after an initial configuration has been completed and one or more services need to be changed 5 Click Continue The Set Identities s...

Page 430: ...entifies this server CAUTION CAUTION If the S8300 on the G700 is hosting an IA 770 INTUITY AUDIX Messaging Application with Digital Networking the name must be 10 characters or less Note Note The screen also lists the current physical cabling to the server For example the Services laptop is connected to Ethernet interface 0 Ethernet functions are fixed on the S8300 media server and cannot be chang...

Page 431: ...e value of the subnet mask of the hosting subnet Speed which should be set to Auto Sense Integrated Messaging if messaging software was installed earlier IP Address server1 hostname assigned to Integrated Messaging Check your planning forms CAUTION CAUTION Do not guess on the addresses on this screen If you enter the wrong addresses Integrated Messaging will not be installed service will be disrup...

Page 432: ...ver field enter the IP address of a server s NIC connected to a LAN to which the LSP or ESS server is also connected The IP address is used by the LSP or ESS server to register with the main server In a new installation where the LSP or the ESS server has not received the initial translation download from the main server this address will be the only address that the LSP or the ESS server can use ...

Page 433: ... Gateways 03 300412 12 If you clicked the LSP option and the primary controller is an S8300 or S8400 Media Server simply enter the IP address of the S8300 server 13 Click Continue The Ethernet Adjuncts screen appears Ethernet Adjuncts Screen 14 In the Number of UPS Units field select the number of Uninterruptible Power Supplies UPS units connected to the S8300 Media Server This number is usually 0...

Page 434: ...f you configure an external DNS server the DNS will be an extra device that if not working properly can cause delays in S8300 access External DNS Server Configuration Screen 18 Enter the appropriate IP addresses from your planning documentation Complete the following fields In the Name Servers fields enter the IP addresses for up to 3 DNS servers on the corporate network The S8300 Media Server che...

Page 435: ... in the DNS Domain field above 19 Click Close Window The Static Network Routes screen appears Static Network Routes are used only if the customer has defined additional routes for IP packets other than through the default gateway Leave these entries blank unless the planning documentation supplies routing information Set Network Routes Screen 20 Click Continue The system displays the Network Time ...

Page 436: ... typically choose this option if this is the only media server in the configuration and it will not be synchronized with an external time source Choose Enable NTP if the S8300 Media Server will be the primary NTP server Optionally you can provide the address of the survivable S8300 Media Server in the local survivable configuration Select this option to enable NTP and use the media server s own cl...

Page 437: ...trusted key is required enter a valid key number in the Trusted Key field Secondary Enter an IP address or DNS name If a trusted key is required enter a valid key number in the Trusted Key field Tertiary Enter an IP address or DNS name If a trusted key is required enter a valid key number in the Trusted Key field Multicast Client Support Select Yes if the NTS routinely broadcasts its timing messag...

Page 438: ...ssary on page 440 If you upload the keys file later you have to run the Web Interface Configure Server wizard again to have the system recognize it Click Continue 23 At the next screen Set Modem Interface you can set up the Modem Interface IP Address for Avaya provided service Set Modem Interface Screen Note Note The Modem IP Address for the Avaya INADS alarming is assigned by the ART tool You sho...

Page 439: ...is information in the wizard may not be processed correctly Note Note For any configuration it is always safe to Cancel the configuration and run the Configure Server screens of the Web Interface again later from the beginning You might use this option if you are checking or modifying settings on a server that has already been configured and there is not a large amount of new information to enter ...

Page 440: ... Gateway on the command line interface Providing the keys install File If Necessary Use this procedure only if you selected one of the customer provided keys options in the previous procedure If encryption between the NTS and S8300 Media Server is to be used for additional security you must provide a keys install file that specifies for each key The key number The encryption type The key code If t...

Page 441: ...ia server s FTP directory 3 When finished click on the Configure Server wizard window to resume server configuration Longer files may be transferred from the network time server to the S8300 Media Server as follows To download or copy the keys file 1 Using either the Download Files to Server screen or the Transfer files using an FTP procedure to access the keys file listed on your pre installation...

Page 442: ...teway and Avaya S8300 Media Server License File Screen 2 Select Install the license file I previously downloaded and click Submit The system tells you the license is installed successfully 3 Under Security select Authentication File The Authentication File screen appears Install Authentication Screen ...

Page 443: ...R4 0 or higher on page 424 If the server is an LSP stop and start Communication Manager If you are upgrading an LSP you must restart Communication Manager to sync the license for LSP status 1 Access the server s command line interface using an SSH client like PuTTY and an IP address of 192 11 13 6 2 Type stop caf 3 Type start ca Installing security files and Communication Manager service packs if ...

Page 444: ... of the deactivation b If a file you want to activate shows packed in the Status column select that file and click Unpack The screen shows the status of the unpacking 3 Check the Type column for the file you want to activate Tell the customer that the system will reboot if the file type is cold The customer may want to wait to install this security update 4 Select the file you want to activate and...

Page 445: ...0 you are installing is a primary controller at the SAT prompt type save translation and press Enter 3 If the S8300 you are installing is an LSP then on the primary controller type save translation lsp and press Enter This command distribute saved translations out to the LSPs When the save is finished the system displays the message Command successfully completed The system automatically performs ...

Page 446: ... have priority services in sharing information with each other If the network is not using VLANs the VLAN should be 1 Otherwise use the VLAN numbers indicated in your planning forms The G700 Media Gateway should be assigned the same VLAN as the VLAN to which the Ethernet ports are connected The P330 stack processor might or might not be assigned to the customer s network management VLAN IP address...

Page 447: ...y typing y es The process re initializes the G700 software back to factory defaults so new IP addresses can be stored correctly in the software It also clears all configuration and administration on the G700 Media Gateway The G700 Media Gateway re initializes 3 Type configure to change to configuration mode 4 At the P330 1 configure prompt type set interface inband vlan ip_address netmask to assig...

Page 448: ...s should be available in the planning documentation 3 Press Enter to save the destination and gateway IP addresses 4 Type show ip route The route net and route host tables appear Verify that the information is correct After you have configured the P330 stack processor you assign an IP address to the G700 Media Gateway Processor MGP Your first task is to check the serial number of the MGP To check ...

Page 449: ...ck to factory defaults so new IP addresses can be stored correctly in the software It also clears all configuration and administration on the G700 Media Gateway The G700 Media Gateway re initializes 4 At the P330 1 configure prompt type session mgp 5 At the MG 1 super prompt type configure to change to configuration mode 6 Type set interface mgp vlan ip_address netmask to assign an IP address to t...

Page 450: ...needed Usually only a default route is needed Refer to your planning document From the G700 media gateway processor command line interface you assign IP addresses to the VoIP resource resident on the G700 media gateway and to any installed MM760 VoIP media modules To assign IP addresses to the VoIP resources 1 At the MG n configure prompt type set interface voip number ip address number is the slo...

Page 451: ...ults 2 Check that the same number of packets transmitted were also received 3 Type ping voip v0 IP_address IP_address is the address of the G700 or any other functioning endpoint on the customer s LAN Ping results appear on the screen similar to the following example Ping VoIP results MG 1 configure ping mgp 135 122 49 55 PING 135 122 49 55 56 data bytes 64 bytes from 135 122 49 55 icmp_seq 0 time...

Page 452: ... list ip_address ip_address ip_address ip_address where the first ip_address can be one of the following IP addresses For an S8700 series primary controller the IP address of a C LAN board that is connected to the primary controller For an S8400 or S8500 primary controller the IP address of either a C LAN board that is connected to the primary controller or an Ethernet port on the server itself th...

Page 453: ...ay are on the reset is complete The system ultimately returns you to the P330 1 configure prompt At the P330 1 configure prompt type session mgp At the MG 001 1 super prompt type configure to change to the configuration mode Note Note Because the G700 media gateway has registered with its primary controller the prompt name has changed for example to MG 001 1 Type show mgc to display the list of av...

Page 454: ...total time the G700 searches for either a primary controller and an LSP after which the G700 resets And finally you must define how many primary controllers from 1 to 4 are in the controller list you just defined To set LSP transition points 1 At the MG 001 1 configure prompt type set mgp reset times primary search search time where search time is the time in minutes that the G700 searches for a p...

Page 455: ...vaya Support web site http avaya com support 2 In the list on under Technical Database click on LAN Backbone and Edge Access Switches 3 Under Wiring Closet Distribution click on P330 Stackable Switching 4 Click on All Documents 5 Select the appropriate document for the expansion module you are installing Install New Firmware on the G700 This section describes the manual procedures to install firmw...

Page 456: ...Administration or another tool to access the S8300 Media Server command line b Log in as craft c At the Linux prompt type cd var home ftp pub and press Enter d The Linux prompt reappears The current directory has changed to var home ftp pub e At the Linux prompt type cp firmware_filename tftpboot and press Enter to copy a single firmware file to the tftpboot directory To copy multiple firmware fil...

Page 457: ...ck processor 4 Check the version number of the stack software image file in Band B to see if it matches the your planning document If not you must upgrade the P330 stack processor To determine if new firmware is required for the MGP VoIP module and installed media modules 1 Type session mgp 2 At the MG 001 1 super prompt type show mg list_config The system displays the list of software M file ver ...

Page 458: ...ur planning forms If not you must also upgrade the G700 media gateway motherboard VoIP module Note Note The VoIP processor on the motherboard is upgraded using the same firmware image file as the VoIP media modules for example the file mm760v8 fdl is vintage 8 5 Check the FW VINTAGE column for vintages of each of the installed media modules MM710 MM711 MM712 MM714 MM716 MM717 MM720 MM722 and or MM...

Page 459: ... type show image version module and check the version number in the Version column for Bank B b type dir module and check the version number in the ver num column for the EW_Archive file 4 Type reset module Installing new firmware on the G700 Media Gateway Processor To install MGP firmware 1 At the P330 1 configure prompt type session mgp to reach the G700 media gateway processor 2 Type configure ...

Page 460: ...in the previous step 6 At the MG 1 configure prompt type reset mgp A system prompt asks you to confirm the reset 7 Select Yes at the dialog box that asks if you want to continue The G700 media gateway processor resets The LEDs on the G700 media gateway and the media modules flash These elements each conduct a series of self tests When the LEDs on the media modules are extinguished and the active s...

Page 461: ...rmware 1 Be sure that you have checked for the current vintage of the VoIP Module for the v0 slot on the G700 motherboard This VoIP module does not occupy a physical position like other media modules 2 At the P330 1 configure prompt type session mgp 3 At the MG 001 1 super prompt type configure to change to the configuration mode 4 Type copy tftp mm image v slot filename mm tftp_server_ip_address ...

Page 462: ...dule is the number of the G700 in the stack 9 When the reset is finished type show mm to verify the upgrade To release board if media module was busied out 1 When the upgrade procedure is complete go to the SAT session and release the board Type release board vx where x is the slot number of the upgraded media module 2 Verify the response Command Successfully Completed Note Note If you see the res...

Page 463: ...onnected to the Console port of the G700 2 At the P330 x super prompt type set spantree help and press Enter to display the set spantree commands selection 3 To enable Spanning Tree type set spantree enable and press Enter 4 To set the rapid spanning tree version type set spantree version rapid spanning tree and press Enter The 802 1w standard defines differently the default path cost for a port c...

Page 464: ...alone or ICC configuration In the second case the S8300 you installed is configured as an LSP Perform one of the following two administration procedures in this section Administering an S8300 primary controller Administering an S8400 S8500 or S8700 series primary controller Administering an S8300 primary controller CAUTION CAUTION This administration applies only to the primary controller If the S...

Page 465: ...ype reset system 4 The system reboots 4 After the reboot is complete telnet to the S8300 login and open a SAT session Assigning Node Names and IP Addresses for the LSPs If the S8300 network configuration includes LSPs they must be specified on the Node Names screen To assign node names 1 At the S8300 SAT prompt type change node names ip to open the Node Names screen Example Node Names Screen chang...

Page 466: ...ed in your planning documentation Use the system defaults if the planning documentation does not specify otherwise For a G700 with an S8300 as primary controller there will usually be one network region defined as 1 The procedure below uses 1 for the network region number as an example but the procedure applies for any network region number from 1 to 250 To define IP network region 1 CAUTION CAUTI...

Page 467: ...to a network region will register with an LSP associated with that region This procedure associates up to six LSPs with a network region change ip network region 1 Page 1 of 19 IP NETWORK REGION Region 1 Location Home Domain Name Intra region IP IP Direct Audio yes MEDIA PARAMETERS Inter region IP IP Direct Audio yes Codec Set 1 IP Audio Hairpinning y UDP Port Min 2048 UDP Port Max 3028 RTCP Repor...

Page 468: ...ate LSPs Administering IP Interfaces This procedure assigns network region 1 as an example to the S8300 media server To assign the network region and IP endpoint access to the S8300 1 At the SAT prompt type change ip interfaces procr The S8300 displays the IP Interfaces screen for the media server change ip network region 1 Page 2 of 19 IP NETWORK REGION INTER GATEWAY ALTERNATE ROUTING Incomming L...

Page 469: ... Identifying LSPs to the S8300 primary controller If the primary controller has LSPs you must enter the LSP node names on the Survivable Processor form to enable the LSPs to get translations updates from the primary controller Once the LSPs are successfully entered on the LSP screen their status can be viewed with the list survivable processor command Note Note The LSP node names must be administe...

Page 470: ... installing The primary controller can be an S8400 S8500 or S8700 series Media Server Do not administer the S8300 LSP Translations are automatically copied to the LSP from the primary controller Skip this section and go to Administering an S8300 primary controller on page 464 if the primary controller is an S8300 Note Note Some of the procedures in this section may have been completed previously a...

Page 471: ...boards on the media server For information on how to upgrade the firmware on the S8400 S8500 or S8700 series Media Server please see the Upgrading firmware on programmable TN circuit packs in Upgrading Migrating and Converting Avaya Media Servers and Gateways 03 300412 To assign node names and IP addresses Note Note At the SAT prompt type change node names ip to open the Node Names screen Example ...

Page 472: ... Note With an S8300 or an S8400 Media Server there still may be a need for more than one network region though the S8400 supports up to five media gateways and the S8300 supports up to 50 media gateways The G700 in the case of multiple network regions may also share the same network region as the CLAN board s However it may have a different network region because of the geographic distances of the...

Page 473: ...ws the source region 1 and the first 15 destination network region numbers Pages 4 19 show destination regions 16 250 change ip network region 1 Page 1 of 19 IP NETWORK REGION Region 1 Location Authoritative Domain Name MEDIA PARAMETERS Intra region IP IP Direct Audio yes Codec Set 1 Inter region IP IP Direct Audio yes UDP Port Min 2048 IP Audio Hairpinning y UDP Port Max 3048 DiffServ TOS PARAMET...

Page 474: ...c set lists the types of codecs available on this server For more detail about the Inter Network Region Connection Management form see Administration for Network Connectivity for Avaya Communication Manager 555 233 504 5 Press F3 Enter when complete Assigning LSPs to the Network Regions If the primary controller has LSPs you can assign the LSPs to network regions In the event of a network failure ...

Page 475: ...ces of the S8400 S8500 or S8700 series port network CLAN boards Note Note This should have already been established as a part of normal S8400 S8500 or S8700 series Media Server installation 1 Type change ip interfaces slot location to open the IP Interfaces screen change ip network region 1 Page 2 of 19 IP NETWORK REGION INTER GATEWAY ALTERNATE ROUTING Incomming LDN Extension Conversion to Full Pu...

Page 476: ...NET OPTIONS Auto n Speed 100 Mbps Duplex Full Table 30 IP interfaces field descriptions Field Conditions Comments Type Either C LAN Slot The slot location for the circuit pack Code Suffix Display only This field is automatically populated with TN799 for C LAN Node name The unique node name for the IP interface The node name here must already be administered on the Node Names screen IP Address The ...

Page 477: ... message to be sent to the error log Link This display only field shows the unique number for the Ethernet link The Ethernet link was assigned on the data module form Allow H 323 Endpoints Enter a y to allow H 323 endpoint connectivity on this CLAN Enter n if you do not want H 323 endpoints to connect to this CLAN Allow H 248 Gateways Enter y to allow H 248 gateway connectivity to this CLAN Enter ...

Page 478: ...work Region 1 Allow H 248 Gateways y Gatekeeper Priority 5 Target socket load Table 31 IP interfaces field descriptions Field Conditions Comments Type Display only PROCR Node name The unique node name for the IP interface procr is the default node name The node name here must already be administered on the Node Names screen IP Address The IP address on the customer LAN of the Processor Ethernet Su...

Page 479: ...ber of sockets used by this C LAN within the same Gatekeeper Priority as that of other IP interfaces If the targeted number is exceeded on a CLAN a warning alarm is generated If the targeted percentage is exceeded on an PE interface a procr error is generated Allow H 323 Endpoints Enter a y to allow H 323 endpoint connectivity on this CLAN Enter n if you do not want H 323 endpoints to connect to t...

Page 480: ...his section SSH to the primary controller log in and open a SAT session CAUTION CAUTION Before administering a media gateway make sure that the gateway has been fully configured In this section you will do the procedures To add a media gateway To verify changes To enable announcements if necessary To save Communication Manager translations To add a media gateway 1 At the SAT prompt type add media ...

Page 481: ...umentation 5 If specifically requested by the customer or your planning documents type gateway announcements in the V9 field This field allows you to enable announcements on the G700 media gateway V9 is a virtual slot There is no announcement board associated with it The announcements for the G700 are available in the G700 firmware and are administered in the same way as announcements on the TN230...

Page 482: ...erify that a G700 media gateway has been successfully added To verify changes 1 At the SAT prompt type list media gateway Media Gateway Report screen change media gateway 1 Page 1 of 1 MEDIA GATEWAY Number 1 Registered y Type g700 FW Version HW Vintage 21 13 0 0 Name Swainsons IP Address 135 9 41 150 Serial No 012X06230551 Controller IP Address 135 9 41 146 Encrypt Link y MAC Address Network Regio...

Page 483: ...how system Check the serial number that appears There is no IP connection between the G700 and the S8300 To check type show mgc and then ping mgp controller_address To enable announcements if necessary 1 Only if specifically requested by the customer or your planning documents at the SAT prompt type enable announcement board gateway_number V9 where gateway_number is the number of the G700 media ga...

Page 484: ...0 this can also be the IP address for the server s port that is enabled for processor ethernet in an S8300 system this is the IP address of the S8300 Multiple addresses can be administered to allow for LSP failover The second address in the MCIPADD list may be an IP address for a second CLAN board or an LSP If a second CLAN board is used then the third address must be the LSP and any subsequent ad...

Page 485: ...ry controller list which will be either a second CLAN board or the LSP At this point the primary controller alarms to notify the customer and services personnel that the network connection between the primary controller and G700 has problems If control passes to the LSP the LSP s license allows it to support the G700 endpoints for up to 30 days within which the network problems should be resolved ...

Page 486: ...sable Modem screen Note Note Configuration of the OSS alarming method can only be done using Linux shell commands SNMP Method SNMP traps may be sent in User Datagram Protocol UDP to a corporate network management system NMS using the Configure Trap Destinations screen on the media server s Web Interface The OSS and SNMP alarm notification methods operate independently of each other either or both ...

Page 487: ...y and press Enter 4 Type almenable and press Enter to verify that the alarms are enabled 5 Log off Configuring the G700 Media Gateway to send its traps to a network management system NMS Configuring the G700 Media Gateway to send SNMP traps to the primary server can be accomplished by two commands P330 stack processor CLI command set snmp community trap community string Media Gateway Processor MGP...

Page 488: ...e disable all power temp app module config voice operations where IP address is the IP address of the NMS trap receiver that will be receiving the traps from the G700 and all power temp app module config voice operations indicates the groups whose traps will be sent to the specified receiver If no keywords follow the IP address entry then all traps will be enabled for the specified receiver If ena...

Page 489: ...0 INTUITY AUDIX Messaging if installed Stopping IA770 INTUITY AUDIX Messaging if loading an IA770 update After the upgrade is complete perform the following post upgrade tasks 1 From the Maintenance Web Page select Messaging Administration from the Miscellaneous menu The Messaging Administration Web page is displayed in a new Web browser window 2 From the Messaging Administration Web page select U...

Page 490: ...s you to restart INTUITY AUDIX when the service pack has been installed Therefore if you restart AUDIX at this time you do not need to perform the following procedure Starting IA770 INTUITY AUDIX Messaging Starting IA770 INTUITY AUDIX Messaging CAUTION CAUTION You do not need to perform this task if you restarted AUDIX as a part of the installation of the IA770 service pack After the IA770 INTUITY...

Page 491: ...V arbiter and dupmgr shows UP Communication Manager should show 65 65 UP or if IA770 is installed 67 67 UP The number of processes 67 67 may vary depending on the configuration For a normal state the second number should not be greater than the first number For example the numbers 66 67 UP would indicate that a process did not come up and should be investigated before proceeding 4 Using a telephon...

Page 492: ... save translation and press Enter When the save is finished the system displays the message Command successfully completed Backing up the system To back up the system to compact flash media S8300C Media Server only 1 Plug the cable to the compact flash drive into a USB port on the S8300C 2 Insert a 128 Mb compact flash media into the top right slot of the drive 3 On the S8300 main menu select Back...

Page 493: ...ord You must enter a password that is valid for the user name you entered If you are using anonymous as the user name you must use your email address as the password However the FTP or SSH site may have a different convention Host name Enter the DNS name or IP address of the FTP or SCP server to which the backup data is sent To enter an IP address use the dotted decimal notation for example 192 11...

Page 494: ... group that is linked to the IA770 INTUITY AUDIX Messaging trunk group If IA 770 fails to start after a new installation If you have installed or upgraded IA 770 INTUITY AUDIX and it does not start you must ensure that an IP address has been provided for use with IA 770 To check for the IP address you must use the Configure Server option through the Maintenance Web pages On the Configure Interface...

Page 495: ...vered in this chapter Before going to the customer site Getting information that the project manager provides on page 498 Setting Up the TFTP Server on Your Laptop or on a Customer PC if Necessary on page 498 Downloading G700 firmware files to your TFTP directory on page 498 Configure the G700 Assigning the IP addresses of the G700 media gateway components on page 501 Setting up the controller lis...

Page 496: ...rfaces on page 522 Identifying the Survivable Processor on the primary controller on page 523 Administer an S8400 S8500 or S8700 series primary controller Assigning Node Names and IP Addresses for the C LANs and LSPs on page 525 Administering Network Regions on page 526 Assigning LSPs to the Network Regions on page 528 Administering IP Interfaces on page 529 Identifying the Survivable Processor on...

Page 497: ...r the G700 before going on site You can obtain the firmware files in bundled form on a CD or you can go to the Avaya Support website and download the individual firmware files onto your services laptop About the TFTP server To install firmware on a G700 without an S8300 or LSP you must first copy the firmware files to an external TFTP server on the customer LAN The TFTP server can be a customer co...

Page 498: ... a TFTP server that is connected to the customer s LAN The TFTP server can be a customer computer or it can be your laptop if you have arranged with the customer to connect your laptop to the LAN Note Note A Linux or Unix TFTP server should be used only if the customer already has an existing one In these cases you download the tar gz file to your laptop and give it to the customer for proper plac...

Page 499: ... hardware vintage and or on the release of Communication Manager See Communication Manager Software Firmware Compatibility Matrix under Downloads on support avaya com CAUTION CAUTION If you are a customer administrator you might be required to access the Download Center Web site in order to download firmware For instructions on setting up access to the Download Center access http support avaya com...

Page 500: ...iguration tasks 1 Assigning the IP addresses of the G700 media gateway components 2 Setting up the controller list for the G700 8 port trunk Analog Media Module version 6 or earlier mm711 version id mm711v17 fdl 8 port trunk Analog Media Module version 7 mm711 version id mm711h7v24 fdl 8 port trunk Analog Media Module version 20 or later mm711 version id mm711h20v68 fdl 4 station 4 CO trunk Analog...

Page 501: ...agement VLAN IP address the unique identifier assigned to an entity on the customer LAN Netmask the subnet mask for the customer s LAN segment Destination distant networks to which the IP route command needs to send packets Usually generalized to 0 0 0 0 for networks other than the local segment default gateway the gateway the ip route command specifies to get to the distant networks This section ...

Page 502: ...e P330 stack processor vlan is the vlan number usually 1 to be established on the S8300 for the G700 Media Gateways The ip_address netmask is the assigned address and subnet for the P330 stack processor 5 Type reset and press Enter to reset the stack Select Yes at the dialog box that asks if you want to continue All LEDs flash As the unit powers up self tests are run When the G700 MPG or P330 stac...

Page 503: ...arious attributes of the G700 The system displays a list of attributes as shown in the following example Show System List for G700 Media Gateway 3 Write the serial number on your planning document Make sure it matches the serial number sticker on the back of the G700 Media Gateway chassis If there is a difference the serial number in the displayed list is correct You will need this later After you...

Page 504: ...pe configure to change to configuration mode 6 Type set interface mgp vlan ip_address netmask to assign an IP address to the G700 Media Gateway vlan is the vlan to be established on the customer s local network This is usually 1 The ip_address netmask is the assigned IP address and subnet for the G700 media gateway CAUTION CAUTION If this G700 contains an S8300 configured as an LSP use the VLAN ad...

Page 505: ...media modules To assign IP addresses to the VoIP resources 1 At the MG n configure prompt type set interface voip number ip address number is the slot number of the VoIP media module v0 designates the VoIP resource resident on the G700 Media Gateway motherboard The MM760 VoIP Media Modules are designated according the slot for example v1 v2 v3 v4 in which the media module has been installed ip add...

Page 506: ...G700 media gateway you need to administer a list of primary and alternate controllers This list begins with the IP address of the primary controller In the event that the G700 media gateway loses contact with its primary controller it will seek to re register with the primary controller first then with the other controllers on this list The other controllers are S8500 or S8700 S8710 media servers ...

Page 507: ...n be a second C LAN connected to the primary controller S8400 S8500 or S8700 series Media Servers an S8300 configured as an LSP or the port enabled as the Ethernet processor port on an S8500 configured as an LSP The types of alternate controllers in the list depend on the G700 s primary controller and the other controller devices it supports CAUTION CAUTION If you need to change the mgc list you m...

Page 508: ...rompt At the P330 1 configure prompt type session mgp At the MG 001 1 super prompt type configure to change to the configuration mode Note Note Because the G700 media gateway has registered with its primary controller the prompt name has changed for example to MG 001 1 Type show mgc to display the list of available servers and their IP addresses For example Show Call Controller Status Screen The G...

Page 509: ... 2 At the MG 001 1 configure prompt type set mgp reset times total search search time where search time is the total time in minutes that the G700 searches for both primary controllers or LSPs The range is from 1 to 60 3 At the MG 001 1 configure prompt type set mgp reset times transition point _of_primary where _of_primary is the number of primary controllers in the controller list If the primary...

Page 510: ...r Command Line Interface You are now logged in at the Supervisor level with prompt P330 1 super Verifying the contents of the tftpboot directory Before proceeding with the G700 firmware installation you should check the tftpboot directory on the TFTP server to make sure the firmware versions match those listed in the planning documentation If they do not you must copy the correct firmware versions...

Page 511: ...the directory to make sure the firmware files you want to install are listed Determining which firmware to install on the G700 Conduct the following procedure to compare software versions running on the G700 processors and media modules with the versions in you planning documents If the versions do not match you need to install the new firmware for those components To determine if new firmware for...

Page 512: ... the TYPE column find G700 then check the matching field in the FW VINTAGE column to see if it matches the vintage number in your planning forms If not you must install new firmware on the G700 media gateway Also check if the release number in the FW VINTAGE column contains A or B to designate the software bank If the list shows B you will upgrade A If the list shows A you will upgrade B 4 Refer t...

Page 513: ... install P330 stack processor firmware 1 See Accessing the P330 Stack Processor 2 At the P330 1 configure prompt type copy tftp SW_image file EW_archive ew_file tftp_server_address Module where file is the full path name for the image file with format and vintage number similar to viisa3_8_2 exe ew_file is the full path name for the embedded web application file with format similar to p330Tweb 3 8...

Page 514: ...splays the following screen Example Show mgp bootimage 4 At the MG 1 configure prompt type copy tftp mgp image bank filename tftp_server_ip_address to transfer the mgp image from the tftp server to the G700 where bank is the bank that is not Active Now Bank A in the example filename is the full path name of the mgp firmware image file which begins with mgp and will be similar to the name mgp_8_0 b...

Page 515: ...e Show mg list_config Installing new firmware on the media modules For upgrades of active media modules you need to take the media modules out of service before initiating the upgrade process To do this go to a SAT session on the primary controller and issue a busyout command Note Note Skip this busyout procedure if the media modules are not in service for example during an initial installation To...

Page 516: ...ress of the S8300 Two or three minutes will be required for most upgrades The VoIP media module upgrade takes approximately 5 minutes Screen messages indicate when the transfer is complete 5 After you have upgraded all the media modules verify that the new versions are present At the MG 1 configure prompt type show mg list_config The list of software appears Show MG list_config 6 In the TYPE colum...

Page 517: ...te and repeat the release board command 3 Repeat the release board command for each media module that was busied out Setting rapid spanning tree on the network Spanning Tree STP is a loop avoidance protocol If you don t have loops in your network you don t need STP The safe option is always to leave STP enabled Failure to do so on a network with a loop or a network where someone inadvertently plug...

Page 518: ...antree cost auto Note Note Avaya P330s now support a Faststart or Portfast function because the 802 1w standard defined it An edge port is a port that goes to a device that cannot form a network loop To set an edge port type set port edge admin state module port edgeport For more information on the Spanning Tree CLI commands see the Avaya P330 User s Guide available at http www avaya com support A...

Page 519: ...etwork For the majority of administration required see Administrator Guide to Avaya Communication Manager 03 300509 or Administration for Network Connectivity for Avaya Communication Manager 555 233 504 CAUTION CAUTION Before continuing be sure you have saved translations in Communication Manager Begin by resetting the system To reset the System 1 Access the server s command line interface using a...

Page 520: ...d as 1 The procedure below uses 1 for the network region number as an example but the procedure applies for any network region number from 1 to 250 To define the network region for the S8300 CAUTION CAUTION Defining IP network regions can be quite complex For detailed information on the use and administration of IP network regions see Administration for Network Connectivity for Avaya Communication...

Page 521: ...egister with an LSP associated with that region This procedure associates up to six LSPs with a network region change ip network region 1 Page 1 of 19 IP NETWORK REGION Region 1 Location Authoritative Domain Name MEDIA PARAMETERS Intra region IP IP Direct Audio yes Codec Set 1 Inter region IP IP Direct Audio yes UDP Port Min 2048 IP Audio Hairpinning y UDP Port Max 3048 DiffServ TOS PARAMETERS RTC...

Page 522: ...ant to associate LSPs Administering IP Interfaces This procedure assigns network region 1 as an example to the S8300 media server To assign the network region to the S8300 1 At the SAT prompt type change ip interfaces procr The S8300 displays the IP Interfaces screen for the media server change ip network region 1 Page 2 of 19 IP NETWORK REGION INTER GATEWAY ALTERNATE ROUTING Incomming LDN Extensi...

Page 523: ...ld is set to y Identifying the Survivable Processor on the primary controller If the primary server has LSPs you must enter the LSP node names on the LSP form to enable the LSPs to get translations updates from the primary controller Once the LSPs are successfully entered on the LSP form their status can be viewed with the list survivable processor command Note Note The LSP node names must be admi...

Page 524: ...ller is an S8300 you should have completed the procedures in Administering an S8300 primary controller on page 519 This document covers only the administration of Communication Manager required for the G700 media gateway to communicate with the primary controller over a customer s network For the majority of required administration see Administrator Guide to Avaya Communication Manager 03 300509 o...

Page 525: ...dresses 1 At the SAT prompt type change node names ip to open the Node Names screen Example Node Names Screen 2 Enter the name and IP address for the C LANs and LSPs 3 Press F3 Enter when complete change node names ip Page 1 of 1 IP NODE NAMES Name IP Address Name IP Address default_________ 0__ 0__ 0__ 0__ _______________ ___ ___ ___ ___ node 1 clan __ 192 168 1 _ 124 _______________ ___ ___ ___ ...

Page 526: ...e Note With an S8300 or an S8400 Media Server there still may be a need for more than one network region though the S8400 supports up to five media gateways and the S8300 supports up to 50 media gateways The G700 in the case of multiple network regions may also share the same network region as the CLAN board s However it may have a different network region because of the geographic distances of th...

Page 527: ...ws the source region 1 and the first 15 destination network region numbers Pages 4 19 show destination regions 16 250 change ip network region 1 Page 1 of 19 IP NETWORK REGION Region 1 Location Authoritative Domain Name MEDIA PARAMETERS Intra region IP IP Direct Audio yes Codec Set 1 Inter region IP IP Direct Audio yes UDP Port Min 2048 IP Audio Hairpinning y UDP Port Max 3048 DiffServ TOS PARAMET...

Page 528: ...dec set lists the types of codecs available on this server For more detail about the Inter Network Region Connection Management form see Administration for Network Connectivity for Avaya Communication Manager 555 233 504 5 Press F3 Enter when complete Assigning LSPs to the Network Regions If the primary controller has LSPs you can assign the LSPs to network regions In the event of a network failur...

Page 529: ...ces of the S8400 S8500 or S8700 series port network CLAN boards Note Note This should have already been established as a part of normal S8400 S8500 or S8700 series Media Server installation 1 Type change ip interfaces slot location to open the IP Interfaces screen change ip network region 1 Page 2 of 19 IP NETWORK REGION INTER GATEWAY ALTERNATE ROUTING Incomming LDN Extension Conversion to Full Pu...

Page 530: ...ERNET OPTIONS Auto n Speed 100 Mbps Duplex Full Table 34 IP interfaces field descriptions Field Conditions Comments Type Either C LAN Slot The slot location for the circuit pack Code Suffix Display only This field is automatically populated with TN799 for C LAN Node name The unique node name for the IP interface The node name here must already be administered on the Node Names screen IP Address Th...

Page 531: ... message to be sent to the error log Link This display only field shows the unique number for the Ethernet link The Ethernet link was assigned on the data module form Allow H 323 Endpoints Enter a y to allow H 323 endpoint connectivity on this CLAN Enter n if you do not want H 323 endpoints to connect to this CLAN Allow H 248 Gateways Enter y to allow H 248 gateway connectivity to this CLAN Enter ...

Page 532: ...low H 323 Endpoints y Nework Region 1 Allow H 248 Gateways y Gatekeeper Priority 5 Target socket load Table 35 IP interfaces field descriptions Field Conditions Comments Type Display only PROCR Node name The unique node name for the IP interface The node name here must already be administered on the Node Names screen IP Address The IP address on the customer LAN of the Processor Ethernet Subnet Ma...

Page 533: ...ber of sockets used by this C LAN within the same Gatekeeper Priority as that of other IP interfaces If the targeted number is exceeded on a CLAN a warning alarm is generated If the targeted percentage is exceeded on an PE interface a procr error is generated Allow H 323 Endpoints Enter a y to allow H 323 endpoint connectivity on this CLAN Enter n if you do not want H 323 endpoints to connect to t...

Page 534: ...y To perform the procedures in this section telnet to the primary controller log in and open a SAT session CAUTION CAUTION Before administering a media gateway make sure that the gateway has been fully configured In this section you will do the procedures To add a media gateway To verify changes To enable announcements if necessary To save Communication Manager translations To add a media gateway ...

Page 535: ...umentation 5 If specifically requested by the customer or your planning documents type gateway announcements in the V9 field This field allows you to enable announcements on the G700 media gateway V9 is a virtual slot There is no announcement board associated with it The announcements for the G700 are available in the G700 firmware and are administered in the same way as announcements on the TN230...

Page 536: ...erify that a G700 media gateway has been successfully added To verify changes 1 At the SAT prompt type list media gateway Media Gateway Report screen change media gateway 1 Page 1 of 1 MEDIA GATEWAY Number 1 Registered y Type g700 FW Version HW Vintage 21 13 0 0 Name Swainsons IP Address 135 9 41 150 Serial No 012X06230551 Controller IP Address 135 9 41 146 Encrypt Link y MAC Address Network Regio...

Page 537: ...how system Check the serial number that appears There is no IP connection between the G700 and the S8300 To check type show mgc and then ping mgp controller_address To enable announcements if necessary 1 Only if specifically requested by the customer or your planning documents at the SAT prompt type enable announcement board gateway_number V9 where gateway_number is the number of the G700 media ga...

Page 538: ...Server Complete the Installation Process Consult the planning documentation to obtain the necessary information to complete the installation Part of the final process will be to Connect and administer test endpoints Test the endpoints Complete the electrical installation Enable adjunct systems This completes the upgrade procedures ...

Page 539: ...ersion B follow the upgrade procedures in Chapter 11 Manual upgrade of an existing S8300B or S8300C and G700 to R4 0 If the currently installed release of Communication Manager is release 1 1 you must upgrade to release 1 3 before upgrading to release 4 0 The B version of the S8300 shows a B on the faceplate see Figure 51 S8300 version faceplate B version is shown and the C version shows a C on th...

Page 540: ...ribed in this chapter depending on the upgrade scenario Watch for the skip to instructions Issues for IA770 INTUITY AUDIX on Release 1 3 or earlier on an S8300A Media Server CAUTION CAUTION Communication Manager Release 4 0 does not support the CWY1 integration of IA770 INTUITY AUDIX Messaging As a result if the S8300 Media Server uses a CWY1 board to integrate the IA770 INTUITY AUDIX application ...

Page 541: ...ing if necessary on page 548 Completing the RFA process obtaining license and password files on page 549 Running the Automatic Registration Tool ART for the INADS IP address if necessary on page 550 Ensuring a super user login exists on page 551 Creating a super user login if one does not exist releases earlier than Release 4 0 on page 553 Preparing for the upgrade to R4 0 on site Accessing the S8...

Page 542: ... on page 583 Setting the Time Date and Time Zone on page 585 Configuring network parameters on page 585 Verifying connectivity on page 588 Disabling RAM disk on the media server on page 588 Rebooting the media server on page 588 Restoring data backup on page 589 Enabling RAM disk on the media server on page 593 Rebooting the media server on page 593 Installing updated license and authentication fi...

Page 543: ...ce pack or RFU files if any on page 614 Starting IA770 INTUITY AUDIX Messaging if installed on page 614 Verifying start up of IA770 INTUITY AUDIX Messaging if installed on page 615 Saving translations on page 616 If using IA770 administering switch integration for H 323 on page 616 Administering IA770 Release 1 3 or earlier on page 616 Testing to verify system functionality on page 616 To check me...

Page 544: ...Pre installation Worksheet EPW and use the Avaya Installation Wizard to complete the server configuration task You should download the latest version of the EPW from http support avaya com avayaiw to your laptop You can fill in most or all of the configuration information before going to the site Any missing information can be added to the EPW at the site by viewing the configuration screens using...

Page 545: ...You use a server on the customer s LAN for backups A current version of the system data is required to restore the system configuration upon completion of the upgrade Check with your project manager or the customer for the following information about the FTP server Login ID and password IP address Directory path on the FTP SFTP SCP server Important Important Before going to the customer site make ...

Page 546: ...equirement Release 1 2 x 1 3 1 R011x 02 110 4 R011x 03 526 6 You must apply a pre upgrade service pack to the system files before backing up the system and translations files using Linux Migration Backup Restore LMBR Once the hard drive is remastered and the new software is installed on the S8300B or C you can restore all the files using LMBR1 1 The LMBR backup contains backup sets for the transla...

Page 547: ... the page and select Download Center to access the password protected Download Center Otherwise for Avaya click on Latest Avaya Communication Manager x x x Service Pack to access the service pack download The File Download window displays File download window 8 Click the Save button and browse to the directory on your laptop in which you want the file saved To upgrade from release 1 2 x or 1 3 0 1...

Page 548: ...2 hours is reported the customer must delete some messages before the upgrade Or you can enter the Linux CLI command vs bin util vs_status Obtaining an IA770 service pack file If IA770 is being used a post upgrade service pack for IA770 may be required See the IA770 documentation for procedures to install a service pack The service pack file can be found on the Avaya Support Web Site at http suppo...

Page 549: ...sing features New license files may be required when upgrade software is installed The Avaya authentication file contains the logins and passwords to access the S8300 media server This file is updated regularly by Avaya services personnel if the customer has a maintenance contract All access to Communication Manager from any login is blocked unless a valid authentication file is present on the S83...

Page 550: ...ssword files are complete You might need to add the serial number of the customer s G700 5 If the files are not complete complete them 6 Use the download or E mail capabilities of the RFA web site to download the license and password files to your laptop Running the Automatic Registration Tool ART for the INADS IP address if necessary This step is necessary only if the configuration of the custome...

Page 551: ...to access the customer s system This password will enable you to log in to the S8300 with a direct connection to the Services port without the ASG challenge response To obtain the static password call the ASG Conversant number 800 248 1234 or 720 444 5557 and follow the prompts to get the password In addition to your credentials you will need to enter the customer s Product ID or the FL or IL numb...

Page 552: ...te the upgrade Therefore it is critical that you ensure that a super user login exists before you perform the upgrade In addition you should retrieve the super user login and password from the customer prior to performing the upgrade Checking a pre 4 0 release To ensure that a super user login exists in Communication Manager prior to Release 4 0 1 Log in with telnet 2 At the SAT command line enter...

Page 553: ...using this procedure Then at the LInux command line on the primary controller run the filesync a IP_address_of_LSP command 2 At the SAT command line enter add login The Login Administration screen appears 3 In the Password of Login Making Change field type your password add login Page 1 of x LOGIN ADMINISTRATION Password of Login Making Change LOGIN BEING ADMINISTERED Login s Name xxxxxxx Login Ty...

Page 554: ...per user 7 In the Days to Disable After Inactivity field type 90 8 In the Login s Password field type a password 9 In Reenter Login s Password field type the password again 10 In the Password Aging Cycle Length field type 90 and press Enter 11 If you are upgrading an LSP such that you created this super user login on the primary controller do the following also on the primary controller a Log in w...

Page 555: ...0 Web Interface from your laptop on page 57 Removing the administration for the IA770 integration if CWY1 board is used Note Note If the S8300 is configured as an LSP skip to Checking current software release on page 556 CAUTION CAUTION Communication Manager Release 4 0 does not support the CWY1 method of integration of IA770 INTUITY AUDIX Messaging As a result if the S8300 Media Server uses a CWY...

Page 556: ...of Communication Manager currently running on the S8300 to determine whether a pre upgrade service pack is required To check the current software release 1 Log in to the Web interface on the S8300 and launch the Maintenance Web Interface 2 Choose View Software Version under Server Configuration and Upgrades The system displays the View Software Version screen Software Version Screen ...

Page 557: ...es on page 565 if the S8300 is configured as an LSP CAUTION CAUTION If you are upgrading an S8300 primary controller that has LSPs registered to it the LSPs must be upgraded before the primary controller You can use the SAT command list media gateway to see if there are LSPs registered to the S8300 Table 37 Software Release Numbers Release Number Reported as Release Number Pre upgrade update Requi...

Page 558: ...n TTI before an upgrade or to enable it after an upgrade To display IA770 alarms if IA770 is enabled 1 On the Maintenance Web Interface click Messaging Administration 2 On the Messaging Administration menu under Logs click Alarm 3 On the Alarm Log screen type today s date Leave the defaults in all other fields 4 Click Display 5 Resolve any alarms that are listed To clear alarms 1 On the Maintenanc...

Page 559: ...e change system parameters maintenance and press Enter 2 If scheduled maintenance is in progress set the Stop Time field to 1 minute after the current time or If scheduled maintenance is not in progress set the Start Time field to a time after the upgrade will be completed For example if you start the upgrade at 8 00 P M and the upgrade takes 90 minutes set the Start Time field to 21 30 To check f...

Page 560: ...he S8300 LSP shuts down Communication Manager CAUTION CAUTION The LSP s Communication Manager must remain shut down while you upgrade the primary controller When you complete the primary controller upgrade run save translation on the primary controller before restarting Communication Manager on the LSP The save translations process will automatically cause the G700 s endpoints to reregister with t...

Page 561: ...t down IA770 before backing up the files Creating an IA770 test message R2 0 only To test IA770 after the migration 1 Write down the number of a test voice mailbox or create one if none exists 2 Write down the number of the IA770 hunt group 3 Leave a message on the test mailbox that will be retrieved after the migration Determining whether optional languages are needed To determine the system lang...

Page 562: ...me to us eng or us tdd See Checking for any IA770 custom announcement sets R2 0 only on page 563 Note Note Starting with release 2 1 only English language files us eng and us tdd are included with the Communication Manager software Before release 2 1 Latin American Spanish and Canadian French lat span and french c were also included 7 Press F1 to cancel the command 8 Type exit and press Enter to c...

Page 563: ...If any other language files are listed you will need to download the additional language files from a language CD after the upgrade Checking for any IA770 custom announcement sets R2 0 only When you restore announcement sets Communication Manager looks for standard names for the announcement sets Therefore if a custom announcement set exists check with the customer to ensure that the customer want...

Page 564: ... in the next two steps using upper case as indicated 3 Type stop s Audix and press Enter to shut down AUDIX Note that the A in Audix must be capitalized The shutdown takes a few minutes 4 Type watch VM bin ss and press Enter to monitor the shutdown The watch command automatically refreshes every few seconds When the shutdown is complete you see only the voicemail and audit processes For example vo...

Page 565: ...cluding AUDIX data if IA770 is installed For these releases you will restore some or all of the backup sets after the upgrade To perform a backup you need an FTP address directory path and a user ID and password to access an FTP server on the customer s network Check with your project manager or the customer for this information To back up data 1 On the Maintenance Web Interface under Data Backup ...

Page 566: ...One 2 Select all data sets Avaya Call Processing ACP Translations Save ACP translations prior to backup Note Note Select ACP translations only if the S8300 is a primary controller Do not select it if the S8300 is an LSP Server and System Files Security Files 3 If the AUDIX options are available select AUDIX and select AUDIX Translations Names and Messages ...

Page 567: ...ntenance Web Interface under Security select Firewall ii In the Service column find ping iii The checkboxes for both Input to Server and Output from Server should be checked 6 To check the status of the backup a Click Backup History on the main menu b Select the backup set and click Check Status You can click Refresh to update the screen while the backup is running 7 When the backup is finished yo...

Page 568: ...od for configuring server screen select Configure all services using the wizard and click Continue 5 View and record the configuration information on each screen and click Continue to move to the next screen 6 When you get to the Update System screen click Cancel The best way to record the configuration data is to fill in the Electronic Pre installation Worksheet EPW You then have the option to us...

Page 569: ... release is between 2 0 0 and 2 0 9 skip this service pack installation procedure and go to Replacing the S8300A with the S8300B or S8300C Media Server on page 575 If the current software release is 1 3 1 skip this service pack installation procedure and go to Linux migration backup if current release is 1 2 0 through 1 3 x on page 572 Note Note Typically any existing service pack s should be remo...

Page 570: ...e directory contains the tar gz file you have uploaded 5 Type sudo patch_install patch tar gz and press Enter where patch is the release or issue number of the service pack file For example 03 1 526 5 1003 tar gz 6 Type patch_show and press Enter to list Communication Manager files to verify the new software file was installed 7 Type sudo patch_apply patch and press Enter where patch is the releas...

Page 571: ...er 5 Select the number corresponding to the service pack file For example 00 0 339 4 xxxx tar gz Press Enter 6 Type update_show and press Enter to list Communication Manager files to verify that the new service pack file was unpacked 7 Type update_activate update where update is the release or issue number of the latest service pack file For example 00 0 339 4 xxxx Do not use the tar gz extension ...

Page 572: ...e system backup you did earlier In this section you will use the Linux Migration Backup procedure on the Maintenance Web Interface to save the system files and translations After the upgrade you will use the Linux Migration Restore feature to restore these files To perform the Linux migration backup 1 Launch the Maintenance Web Interface Under Server Configuration click Linux Migration Backup Rest...

Page 573: ...FTP Fill in the User Name Password Host Name or host IP address and Directory fields for the back up location The backup location should be a server on the customer s LAN Click Submit The Linux Migration Backup Results screen displays Linux Migration Backup Results screen 4 Click Status to see the backup progress ...

Page 574: ...story screen displays Select the appropriate backup set and click Check Status Linux Migration Backup History screen 5 Select the backup set and click Check Status to see the backup results If the backup is in progress click on Refresh until the Backup is finished message appears Linux Migration Backup Status screen CAUTION CAUTION The screen will show Backup is finished when the backup is complet...

Page 575: ... the S8300A circuit pack the LED module above slot V1 must also be removed or inserted together with the S8300 Disengage the LED module and the S8300 circuit pack and remove them together from the G700 7 If the IA770 INTUITY AUDIX module CWY1 card is installed on the S8300B Media Server leave it on S8300B Media Server Note Note The CWY1 card is not supported on Communication Manager Release 4 0 8 ...

Page 576: ...ade the LED panel above slot V1 must be reinserted together with the S8300 circuit pack Insert both the LED panel and S8300 circuit pack about 1 3 of the way into the guides The guides are in slot V1 for the S8300 and above slot V1 for the LED panel Push both circuit packs together back into the guides gently and firmly until the front of each circuit pack aligns with the front of the G700 For an ...

Page 577: ... To set telnet parameters 1 Click Start Run to open the Run dialog box 2 Type telnet and press Enter to open a Microsoft Telnet session 3 Type unset crlf and press Enter 4 Type display and press Enter to confirm that Sending only CR is set 5 Type quit and press Enter to save the setting and close the window This procedure resets your Microsoft Telnet defaults and does not need to be done each time...

Page 578: ...int the installation script looks for the software CD on the DVD CD drive connected to the USB port If the DVD CD drive was not attached to a USB port when the S8300 booted you will not see any activity on the screen In this case perform the following steps Press the Shut Down button on the S8300 Media Server When the OK to remove light comes on connect the DVD CD ROM drive to a USB port and resea...

Page 579: ...70 concurrently with Communication Manager at this time and decide later to install it you will have to upgrade Communication Manager again even to the same release For the upgrade you use the Manage Software screen on the Maintenance Web interface and select Yes at this screen for IA770 installation At this point the following processes are initiated a The S8300 hard drive and internal Compact Fl...

Page 580: ...to reboot the CD drive door opens and the following screen flashes for about 5 seconds Software and firmware update reminder When the installation is complete the system reboots automatically and the telnet connection is lost The reboot takes 1 3 minutes without the IA770 application and 3 6 minutes if the IA770 is present 6 Click Start Run to open the Run dialog box on your laptop 7 Type ping t 1...

Page 581: ...string should show R014x 00 at the beginning of the string For example R014x 00 0 728 0 4 Verify that the DVD CD ROM drive popped open and disconnect the DVD CD ROM drive from the S8300 USB port Copying Files to the S8300 hard drive During reformatting of the hard drive a new directory var home ftp pub was created You must copy the remaining required files to the pub directory on the S8300 hard dr...

Page 582: ...f you need to download an IP Telephone firmware file download this file last with the Install this file on the local server checkbox checked Note Note To manually FTP files from your laptop to var home ftp pub you must change the directory to pub after starting ftp and logging in that is type cd pub 3 Click on Download to copy the files to the S8300 The transfer is complete when you see the messag...

Page 583: ...erver download method 4 Browse to the laptop CD and select each language file that you wish to copy 5 Click the Download button When the transfer is complete the message Files have been successfully downloaded to the server is displayed 6 If more than four optional language files need to be downloaded repeat this procedure Copies of the optional language files are now in the var home ftp pub direc...

Page 584: ...dow shows the status of the unpacking 3 Wait until the system displays the message Finished unpacking and click Continue The system displays the Manage Updates screen 4 If the update ID you want to activate shows unpacked in the Status column select the update ID and click Activate The screen shows the status of activating the update If a reboot is required the system automatically reboots 5 Click...

Page 585: ...e NTS time CAUTION CAUTION If you are installing an LSP you must set the time of the LSP to the same time zone as the primary controller even if the LSP is physically located in a different time zone Configuring network parameters Note Note For this procedure you must have the host name subnet mask and IP address of the S8300 and the IP address of the default gateway You must configure the network...

Page 586: ...lick Continue through the Review and Backup Notices to get to the Specify how you want to use this wizard screen Specify how you want to use this wizard screen 3 Select Configure individual services and click Continue 4 Click Set Identities from the Configure Individual IP Services list on the left The Set Identities screen appears 5 Fill in the Host name screen with the name of the server 6 Click...

Page 587: ...ailable with an LSP If these fields are already filled in overwrite them with the correct information Leave the Integrated Messaging field blank Click Change to update the system files Note Note If an Action Cancelled message appears before the success message refresh the screen and click Change again 8 When the configuration change is complete the screen displays Successfully configured ethernet ...

Page 588: ...300 configuration data To disable RAM disk perform the following steps 1 Access the server s command line interface using an SSH client like PuTTY and an IP address of 192 11 13 6 2 At the command line type sudo ramdisk v f disabled and press Enter The system does not display any information to the screen if there are no errors 3 At the command line type ramdisk v s and press Enter Rebooting the m...

Page 589: ...ith the Data Backup Restore Backup Now process If you restore the wrong files the system can be damaged and the only recovery path is to remaster the S8300 hard drive again This recovery procedure can be started using the remaster command which is described in Maintenance Commands for Avaya Communication Manager Media Gateways and Servers 03 300431 After running the remaster command reboot the S83...

Page 590: ...to restore If you started with a software release between 1 2 0 and 1 3 x and you used the Linux Migration Backup procedure the backup file name will start with upgrade 2 0 If you started with a 2 0 x software release and you used the Backup Now procedure there are three backup files with names starting with os xln and security Restore only the os file first Note that the time and date are embedde...

Page 591: ...ur restore is shown below appears Restore History Results screen 7 If you started from Release 2 0 repeat the restore procedure for the remaining backup sets in the following order Note Note If you restored a full backup you do not need to restore the security and translations data backups Security data in the file whose name begins with security For a primary controller only not an LSP Translatio...

Page 592: ...AUDIX data in the file whose name begins with audix ann Checking for the IA770 IP address 1 Under Server Configuration click Configure Server to start the configure server process 2 Click Continue through the Review and Backup Notices to get to the Specify how you want to use this wizard screen 3 Click Configure Interfaces from the Configure Individual IP Services list on the left The Configure In...

Page 593: ...ollowing steps 1 Access the server s command line interface using an SSH client like PuTTY and an IP address of 192 11 13 6 2 At the command line type sudo ramdisk v f enabled and press Enter 3 At the command line type ramdisk v s and press Enter Rebooting the media server To reboot the media server perform the following steps 1 On the Maintenance Web Interface under Server select Shutdown Server ...

Page 594: ... install you might need to create a super user login then install the new authentication file See Checking a 4 0 release for a super user login on page 595 To install the license and authentication files 1 On the Maintenance Web Interface menu under Security select License File The License File screen displays License File Screen 2 Select Install the license file I previously downloaded and click ...

Page 595: ...user login To ensure that a super user login exists in Communication Manager in Release 4 0 or higher 1 Log in with ssh 2 At the Linux command line type cat etc passwd grep 555 The following list of super user logins appears 3 Look for any logins other than the init inads and craft logins If no additional super user logins exist you must create one See Creating a super user login if necessary for ...

Page 596: ...are or later Note Note A craft level login can create a super user login in Release 4 0 or later Note Note If you are installing software for an S8300 LSP create the super user login on the primary controller Then at the LInux command line on the primary controller run the filesync a IP_address_of_LSP command To create a login 1 Ask a customer representative for a login name and password that the ...

Page 597: ...Replacing the S8300A Issue 10 2 May 2007 597 2 Under Security select Administrator Accounts The Administrator Accounts screen appears 3 Type the login name in the Enter Login ID or Group Name field ...

Page 598: ... The Administrator Logins Add Login screen appears 5 Type susers in the login group field 6 Type prof18 in the additional groups field prof18 is the code for the customer superuser 7 Put a check in the allow Linux shell access field 8 Skip the lock this account and date on which account is disabled fields 9 For the select type of authentication option select password ...

Page 599: ...esync a IP_address_of_LSP where IP_address_of_LSP is the IP address of the LSP you are upgrading If upgrading an LSP synchronize translations from the primary controller If you are upgrading an LSP such that you created this super user login on the primary controller do the following also on the primary controller 1 Log in with telnet or ssh 2 At the Linux command line type filesync a IP_address_o...

Page 600: ... to use this wizard screen 2 Select Configure all services using the wizard 3 Click Continue through all the screens Check for new screens and new fields on existing screens as mentioned in the planning forms Note Note You must click Continue through all the screens whether there are changes or not You do not need to enter Static Network Route information 4 Click Continue on the Update System scre...

Page 601: ... arbiter and dupmgr shows UP Communication Manager should show 65 65 UP or if IA770 is installed 67 67 UP The number of processes 67 67 may vary depending on the configuration For a normal state the second number should not be greater than the first number For example the numbers 66 67 UP would indicate that a process did not come up and should be investigated before proceeding If you need to star...

Page 602: ...p of the Voice System is complete is displayed select the Return to Main button and do the next procedure in this document Starting IA770 INTUITY AUDIX Messaging with the command line if necessary 1 Access the server s command line interface using an SSH client like PuTTY and an IP address of 192 11 13 6 2 Type start s Audix 3 Ensure that all Communication Manager processes come up To monitor the ...

Page 603: ...0 you are upgrading is an LSP perform this task on the primary controller To save translations 1 In the SSH session open a SAT session and log in as craft or dadmin 2 If the S8300 you are upgrading is a primary controller at the SAT prompt type save translation and press Enter 3 If the S8300 you are upgrading is an LSP then on the primary controller type save translation lsp and press Enter This c...

Page 604: ...y you can ftp the files from your laptop to the pub directory 3 Copy the firmware files from the pub directory to the tftpboot directory using the S8300 Media Server command line interface To copy firmware files to the tftpboot directory of an S8300 Media Server do the following a Use SSH Avaya Site Administration or another tool to access the S8300 Media Server command line b Log in as craft c At...

Page 605: ... If not you must upgrade the P330 stack processor 3 Type show image version The system displays the list of software Show image version List for P330 stack processor 4 Check the version number of the stack software image file in Band B to see if it matches the your planning document If not you must upgrade the P330 stack processor To determine if new firmware is required for the MGP VoIP module an...

Page 606: ...ified in your planning forms If not you must also upgrade the G700 media gateway motherboard VoIP module Note Note The VoIP processor on the motherboard is upgraded using the same firmware image file as the VoIP media modules for example the file mm760v8 fdl is vintage 8 5 Check the FW VINTAGE column for vintages of each of the installed media modules MM710 MM711 MM712 MM720 and or MM760 to see if...

Page 607: ...turns a type show image version module and check the version number in the Version column for Bank B b type dir module and check the version number in the ver num column for the EW_Archive file 4 Type reset module Installing new firmware on the G700 Media Gateway Processor To install MGP firmware 1 At the P330 1 configure prompt type session mgp to reach the G700 media gateway processor 2 Type con...

Page 608: ... the previous step 6 At the MG 1 configure prompt type reset mgp A system prompt asks you to confirm the reset 7 Select Yes at the dialog box that asks if you want to continue The G700 media gateway processor resets The LEDs on the G700 media gateway and the media modules flash These elements each conduct a series of self tests When the LEDs on the media modules are extinguished and the active sta...

Page 609: ...dule firmware 1 Be sure that you have checked for the current vintage of the VoIP Module for the v0 slot on the G700 motherboard This VoIP module does not occupy a physical position like other media modules 2 At the P330 1 configure prompt type session mgp 3 At the MG 001 1 super prompt type configure to change to the configuration mode 4 Type copy tftp mm image v slot filename mm tftp_server_ip_a...

Page 610: ...ule is the number of the G700 in the stack 9 When the reset is finished type show mm to verify the upgrade To release board if media module was busied out 1 When the upgrade procedure is complete go to the SAT session and release the board Type release board vx where x is the slot number of the upgraded media module 2 Verify the response Command Successfully Completed Note Note If you see the resp...

Page 611: ...need STP The safe option is always to leave STP enabled Failure to do so on a network with a loop or a network where someone inadvertently plugs the wrong cable into the wrong ports will lead to a complete cessation of all traffic Rapid Spanning Tree is a fast converging protocol faster than the earlier STP that enables new ports much faster sub second than the older protocol Rapid Spanning Tree w...

Page 612: ...tay connected to the master G700 P330 and session over from the master P330 Stack Processor to the next G700 in the stack If you are dialed in remotely you should have automatically dialed in to the stack master For a local installation you should have plugged your laptop into the stack master P330 which you can identify by the LED panel on the upper left of each G700 or P330 C360 device in the st...

Page 613: ...ch G700 with all of its devices including the P330 processors Additionally you must check firmware and update the firmware as required Post upgrade tasks Complete the following tasks after you have finished the upgrade Stopping IA770 INTUITY AUDIX Messaging if installed After the upgrade is complete perform the following post upgrade tasks 1 From the Maintenance Web Page select Messaging Administr...

Page 614: ...t INTUITY AUDIX when the service pack has been installed Therefore if you restart AUDIX at this time you do not need to perform the following procedure Starting IA770 INTUITY AUDIX Messaging if installed Starting IA770 INTUITY AUDIX Messaging if installed CAUTION CAUTION You do not need to perform this task if you restarted AUDIX as a part of the installation of the IA770 service pack After the IA...

Page 615: ...mgr shows UP Communication Manager should show 65 65 UP or if IA770 is installed 67 67 UP The number of processes 67 67 may vary depending on the configuration For a normal state the second number should not be greater than the first number For example the numbers 66 67 UP would indicate that a process did not come up and should be investigated before proceeding 4 Using a telephone make test calls...

Page 616: ...e H 323 integration are explained in Administering Media Servers to work with IA770 Administering IA770 Release 1 3 or earlier Because IA770 INTUITY AUDIX Messaging messages names and administration are not restored for releases prior to Release 2 0 the customer must readminister IA770 INTUITY AUDIX Messaging including recording names and custom announcements See the IA770 INTUITY AUDIX Messaging ...

Page 617: ...nsure that the Start Time and Stop Time fields administration is the same as before the upgrade To busy out trunks 1 Busy out trunks that were busied out before the upgrade see Completing pre upgrade tasks if the S8300 is the primary controller on page 557 To check for translation corruption 1 Type newterm and press Enter If you do not get a login prompt and see the following message Warning Trans...

Page 618: ... almenable without any options to verify the alarm origination status To back up the system Using the Maintenance Web Interface back up the system as you did before the upgrade selecting Save Translations and all backup sets To restart LSPs if any To restart Communication Manager on LSPs if any after the upgrade 1 Access the server s command line interface using an SSH client like PuTTY and an IP ...

Page 619: ...mes that the currently installed S8300 is version B or C The S8300B is required to run Communication Manager release 2 0 or greater The S8300C is required to run Communication Manager release 4 0 If the currently installed S8300 is version A follow the upgrade procedures in Chapter 10 Manual upgrade of an S8300A and G700 to R4 0 Considerations for upgrading the S8300B or S8300C as a primary contro...

Page 620: ...are Compatibility Matrix The steps to manually upgrade an S8300 configured as an LSP are the same as the steps to upgrade an S8300 configured as the primary controller with the following additional considerations The version of Communication Manager running on the LSP must be exactly the same as or a later version that is compatible to the version running on the primary controller If upgrading bot...

Page 621: ...opy it back into the tftpboot directory after the upgrade See the following Saving a copy of the 4600 series phone configuration file if any on page 641 Copying IP Phone firmware to the media server if necessary on page 667 Restoring the 4600 series phone configuration file if any on page 668 Tasks to upgrade the S8300B or S8300C to release 4 0 and upgrade the G700 firmware The major tasks to upgr...

Page 622: ...arting from R2 x only on page 649 Copying the software and firmware files to the server on page 652 Upgrade the S8300 Installing new software on page 657 Installing updated authentication files on page 660 Installing security and Communication Manager service pack updates if any on page 662 If IA770 INTUITY AUDIX Messaging has been upgraded verify messaging has started on page 664 Starting IA770 I...

Page 623: ...tem on page 683 Before going to the customer site The procedures in this section should be completed before going to the customer site or before starting a remote installation Obtaining a USB DVD CD ROM drive Upgrading Communication Manager on an S8300 to release 4 0 requires remastering the S8300B C hard drive After remastering the drive the remastering program looks for the Communication Manager...

Page 624: ...ts allocated then there may be a problem with the upgrade and you need to escalate To check the system for the maximum number of ports ask the customer to 1 Log in to the SAT screen 2 At the SAT command display system parameters customer options 3 Verify that the Maximum Ports field is 900 or less Checking for and FTP SCP SFTP Server or Compact Flash for Backing up Data During the installation and...

Page 625: ... CD on your laptop and displaying the actual firmware filenames in the Releases release_number Gateways directory For example the CD may contain a file mm760v60 fdl but the most recent firmware available on the Avaya Web site is mm760v65 fdl In this case download the mm760v65 fdl file from the Web site for installation instead of installing the file from the CD As another example the CD may contai...

Page 626: ...om http www avaya com support on the Internet To download service packs to the laptop 1 On your laptop create a directory to store the file for example c S8300download 2 Connect to the LAN using a browser on your laptop or the customer s PC and access http www avaya com support on the Internet to copy the required Communication Manager service pack file to the laptop 3 At the Avaya support site cl...

Page 627: ...tion Manager x x x Service Pack to access the service pack download The File Download window displays File download window 8 Click the Save button and browse to the directory on your laptop in which you want the file saved Obtaining service pack and language files for IA770 INTUITY AUDIX Messaging if necessary If IA700 is installed determine whether a service pack is needed and or optional languag...

Page 628: ...ystem Status Look for Used Hours of Speech in the list If more than 72 hours is reported the customer must delete some messages before the upgrade Or you can use the CLI command vs bin util vs_status Obtaining an IA770 service pack file If an IA770 service pack is required after the upgrade obtain the service pack file from the Avaya Support web site To obtain an IA770 service pack file 1 On the A...

Page 629: ...ntication file contains the logins and passwords to access the S8300 media server This file is updated regularly by Avaya services personnel if the customer has a maintenance contract All access to Communication Manager from any login is blocked unless a valid authentication file is present on the S8300 media server A new license file and the Avaya authentication file may be installed independentl...

Page 630: ... add the serial number of the customer s G700 5 If the files are not complete complete them 6 Use the download or E mail capabilities of the RFA web site to download the license and authentication files to your laptop Running the Automatic Registration Tool ART for the INADS IP address if necessary This step is necessary only if the configuration of the customer s INADS alarming modem has changed ...

Page 631: ...nable you to log in to the S8300 with a direct connection to the Services port without the ASG challenge response To obtain the static password call the ASG Conversant number 800 248 1234 or 720 444 5557 and follow the prompts to get the password In addition to your credentials you will need to enter the customer s Product ID or the FL or IL number Business Partners must use the dadmin password Ca...

Page 632: ... higher 1 Log in with ssh 2 At the Linux command line type cat etc passwd grep 555 The following list of super user logins appears 3 Look for any logins other than the init inads and craft logins If no additional super user logins exist you must create one See Creating a super user login if necessary for R4 0 or higher on page 634 list logins LOGINS Login Service Status Pwd Aging ASG Blk Expiratio...

Page 633: ...controller Then at the LInux command line on the primary controller run the filesync a IP_address_of_LSP command 2 At the SAT command line enter add login The Login Administration screen appears 3 In the Password of Login Making Change field type your password add login Page 1 of x LOGIN ADMINISTRATION Password of Login Making Change LOGIN BEING ADMINISTERED Login s Name xxxxxxx Login Type Service...

Page 634: ...ilesync a IP_address_of_LSP where IP_address_of_LSP is the IP address of the LSP you are upgrading Creating a super user login if necessary for R4 0 or higher If a super user login does not exist you must add at least one before you complete the upgrade The easiest way to add a login is with the Maintenance Web pages Use the following steps only if you are starting from Release 4 0 software or lat...

Page 635: ...re going to the customer site Issue 10 2 May 2007 635 2 Under Security select Administrator Accounts The Administrator Accounts screen appears 3 Type the login name in the Enter Login ID or Group Name field ...

Page 636: ...ck Submit The Administrator Logins Add Login screen appears 5 Type susers in the login group field 6 Type prof18 in the additional groups field prof18 is the code for the customer superuser 7 Put a check in the allow Linux shell access field 8 Skip the lock this account and date on which account is disabled fields 9 For the select type of authentication option select password ...

Page 637: ... where IP_address_of_LSP is the IP address of the LSP you are upgrading On site Preparation for the Upgrade Perform the following tasks before starting the software upgrade on the S8300 Accessing the S8300 To perform the installation and upgrade procedures you will need to connect your laptop to the S8300 Services port using a crossover cable For a direct connection to the S8300 Services port your...

Page 638: ...rs to work with IA770 Note Note For Releases 2 0 and 2 1 of Communication Manager that use IA770 you cannot remove messaging from the Media Gateway screen in the SAT interface before the upgrade Therefore you must remove messaging from Slot V8 of the Media Gateway screen after the upgrade then administer the H 323 integration Completing pre upgrade tasks if the target S8300 is the primary controll...

Page 639: ...e Maintenance Web Interface under Alarms click Current Alarms 2 If no alarms are listed skip the next two steps 3 If alarms are listed click Clear All 4 Resolve any remaining major alarms through the Communication Manager SAT To check link status 1 Open a SAT session 2 Enter display communication interface links Note all administered links 3 Enter status link number for each administered link 4 En...

Page 640: ...message Warning Translation corruption found follow the normal escalation procedure for translation corruption before continuing the upgrade To save translations 1 At the SAT prompt type save translation and press Enter 2 Under Command Completion Status you should see Success To disable alarm origination If alarm origination is enabled during the upgrade unnecessary alarms will be sent to the Oper...

Page 641: ... a copy of the 46xx configuration file before the upgrade and copy it back into the tftpboot directory after the upgrade To copy the 4600 series configuration file to a safe location perform the following steps 1 Access the server s command line interface using telnet and an IP address of 192 11 13 6 2 Log in as craft 3 At the Linux command line type cd tftpboot and press Enter 4 At the prompt typ...

Page 642: ... language data if this had not been done before arriving at the site leave a test message and shut down IA770 before backing up the files Determining whether optional languages are needed To determine the system language 1 On the Maintenance Web Interface under Miscellaneous select Messaging Administration 2 Select Global Administration then Messaging Administration 3 Enter the craft password 4 At...

Page 643: ...a language CD after the upgrade Note Note Starting with release 2 1 only English language files us eng and us tdd are included with the Communication Manager software Before release 2 1 Latin American Spanish and Canadian French lat span and french c were also included To determine other languages 1 On the Maintenance Web Interface under Miscellaneous select Messaging Administration 2 Select Utili...

Page 644: ...eway and Avaya S8300 Media Server Messaging System Software Display screen 3 Note the System Announcement language files listed In this example us eng and us tdd are listed If any language files other than these two are listed you will need to download the additional language files from a language CD after the upgrade ...

Page 645: ... transfer is complete the message Files have been successfully downloaded to the server is displayed 6 If more than four optional language files need to be downloaded repeat this procedure Copies of the optional language files are now in the var home ftp pub directory and will be automatically installed during the upgrade process Creating an IA770 test message for the upgrade To test IA770 after t...

Page 646: ...ortant Important After upgrading an S8300 you must upgrade the G700 or G350 and media module firmware before restarting IA770 To shut down IA770 with the Maintenance Web pages 1 From the Maintenance Web Page select Messaging Administration from the Miscellaneous menu The Messaging Administration Web page is displayed in a new Web browser window 2 From the Messaging Administration Web page select U...

Page 647: ...ccess the customer s network Check with your project manager or the customer for this information You can also back up the system data to the S8300 hard drive To back up S8300 recovery system data 1 Under Data Backup Restore click Backup Now The Backup Now screen displays Backup Now screen Part One 2 Select Full Backup if available with the existing release or select all data sets Avaya Call Proce...

Page 648: ... data after you do the full backup Backup Now screen Part Two 4 Select Network Device and then select FTP for the backup method and fill in the appropriate fields with information provided by the customer 5 Click Start Backup to back up the files Note Note The backup and restore processes use the ping service to check connectivity to the backup server If a backup or restore operation fails ensure ...

Page 649: ... an R3 0 release to R4 0 A pre upgrade service pack is required to modify the server upgrade tools including the web Interface and upgrade scripts which will enable the upgrade to Communication Manager 4 0 to complete successfully To copy pre upgrade service pack file to the media server 1 Insert the software CD in the CD ROM drive of your laptop 2 On the Maintenance Web Interface under Miscellane...

Page 650: ...e pack file For example 00 0 339 4 xxxx Do not use the tar gz extension at the end of the file name Press Enter The media server may reboot If it reboots it also may display the message opt ecs sbin drestart 2 4 command failed Ignore this message You must wait until the restart reset completes before entering additional commands The media server displays a message that the service pack was applied...

Page 651: ...heckbox unchecked If you need to download an IP Telephone firmware file download this file last with the Install this file on the local server checkbox checked Note Note To manually FTP files from your laptop to var home ftp pub you must change the directory to pub after starting ftp and logging in that is type cd pub 3 Click on Download to copy the files to the S8300 The transfer is complete when...

Page 652: ...path you might corrupt the translations Also you must check Latest Communication Manager Software Firmware Compatibility Matrix for compatibility of software loads between the primary controller and any LSPs or ESSs If the software loads of the primary controller and the LSPs ESSs are incompatible then file synchronization between the primary controller and the LSPs ESSs can cause translation corr...

Page 653: ...drive but do not install it Note Note The S8300 hard drive can hold up to three releases without having to delete a release before copying a new release from the Communication Manager software distribution CD The S8300 displays the Choose Source screen which allows you to copy files from one of several possible sources to the S8300 hard drive ...

Page 654: ...lude This server s CD ROM drive TFTP server at IP address shown default is local laptop at 192 11 13 5 URL specified in Copy from URL field If you select the Copy from this server s CD ROM drive radio button all available CD drives are checked The first drive found with a valid release is used in the event multiple CD drives are actually present The system displays the Choose Software screen ...

Page 655: ...nted with no radio button selected 5 Select the release to be copied and click Continue The system displays the Copy in Progress screen Copy in Progress screen The screen lists each file as it is being copied to the S8300 hard drive When the copy completes successfully the Copy Complete screen displays ...

Page 656: ... Server Copy Complete screen This screen indicates the release just copied shows the release running on the S8300 and shows the releases resident on the server s hard drive CAUTION CAUTION At this point you are finished with the software CD ROM Remove the CD from your laptop now to avoid possible problems the next time your laptop is rebooted ...

Page 657: ...riate software release to the server hard drive using the Manage Software screens of the Web Interface see Copying the software and firmware files to the server on page 652 The next step is installation of that release which is now resident on the S8300B hard drive onto the S8300 Media Server After you have finished with the Copy Complete screen click Continue The Choose Software of the Manage Sof...

Page 658: ...ontinue The S8300 displays the Choose License Source screen Choose License Source screen 2 If you have installed the license and authentication files select the following I want to reuse the license files from the currently active partition on this server Do not update authentication information For a normal installation the license and authentication files should have been installed at this point...

Page 659: ... does not automatically tell you when the reboot is complete Wait 5 minutes and then click Continue If you click Continue before the reboot is finished the screen will display Expired Page If you see the Expired Page message refresh the browser If the Session Timeout screen appears close the screen logoff and log on again Click the Pickup button If IA770 is being installed when you click Continue ...

Page 660: ...rowser and log in 14 Under Server click Software Version to verify the new software version Important Important After upgrading an S8300 you must upgrade the G700 or G350 and media module firmware before restarting IA770 Installing updated authentication files CAUTION CAUTION A super user login dadmin or another customer superuser login must exist before you install an authentication file If the a...

Page 661: ...der Security select Authentication File 4 The Authentication File screen displays Authentication File screen 5 Select Install the Authentication file I previously downloaded and click Install The system tells you the authentication file is installed successfully If the authentication file does not install you may need to add a super user login first See Ensuring a super user login exists on page 6...

Page 662: ...e Linux command line type filesync a IP_address_of_LSP where IP_address_of_LSP is the IP address of the LSP you are upgrading If the server is an LSP stop and start Communication Manager If you are upgrading an LSP you must restart Communication Manager to sync the license for LSP status 1 Access the server s command line interface using an SSH client like PuTTY and an IP address of 192 11 13 6 2 ...

Page 663: ...until the system displays the message Finished unpacking and click Continue The system displays the Manage Updates screen 4 If the update ID you want to activate shows unpacked in the Status column select the update ID and click Activate The screen shows the status of activating the update If a reboot is required the system automatically reboots 5 Click Yes Wait until the system displays the Conti...

Page 664: ...ocess Status screen 3 Make sure everything except ENV arbiter and dupmgr shows UP Communication Manager should show 65 65 UP or if IA770 is installed 67 67 UP The number of processes 67 67 may vary depending on the configuration For a normal state the second number should not be greater than the first number For example the numbers 66 67 UP would indicate that a process did not come up and should ...

Page 665: ...in this document Starting IA770 INTUITY AUDIX Messaging with the command line if necessary 1 Access the server s command line interface using an SSH client like PuTTY and an IP address of 192 11 13 6 2 Type start s Audix 3 Ensure that all Communication Manager processes come up To monitor the startup of IA770 a Type watch VM bin ss The display will periodically refresh automatically When you see t...

Page 666: ...an external trunk call The media gateways have registered Use the SAT command list media gateway Making the upgrade permanent CAUTION CAUTION You must make the upgrade of the software permanent so that the software is recognized and kept on the S8300 If you fail to make software permanent then the next time you reboot old software will become active To make the upgrade permanent 1 From the Mainten...

Page 667: ...e firmware download the most recent IP phone firmware bundle available from the Avaya Firmware Download Web site The firmware bundle reinstates the 46xx IP Phone Web page in Communication Manager and also makes the 46xx IP Phone firmware for the tftp or http server capability of the media server Note Note The IP phone firmware that was originally downloaded will have been overwritten To copy files...

Page 668: ...nstallation you should check the tftpboot directory on the TFTP server to make sure the firmware versions match those listed in the planning documentation If they do not you must copy the correct firmware versions into the tftpboot directory using the following procedure 1 Download the firmware files from the support Website to your laptop CAUTION CAUTION If you are a customer administrator you mi...

Page 669: ...s in the directory appears l Check the directory to make sure the firmware files you want to install are listed Determining which firmware to install on the G700 Conduct the following procedure to compare software versions running on the G700 processors and media modules with the versions in you planning documents If the versions do not match you need to install the new firmware for those componen...

Page 670: ...P330 stack processor To determine if new firmware is required for the MGP VoIP module and installed media modules 1 Type session mgp 2 At the MG 001 1 super prompt type show mg list_config The system displays the list of software Show MG list_config M file ver num file type file location file description 1 module config N A Running Conf Ram Module Configuration 1 stack config N A Running Conf Ram ...

Page 671: ...dules for example the file mm760v8 fdl is vintage 8 5 Check the FW VINTAGE column for vintages of each of the installed media modules MM710 MM711 MM712 MM720 and or MM760 to see if they match the FW vintages in the planning forms If not you must upgrade them as well Installing new firmware on the P330 stack processor To Install P330 stack processor firmware 1 From your S8300 telnet session telnet ...

Page 672: ...h will change the prompt to MG 1 configure 3 At the MG 1 configure prompt type show mgp bootimage to determine which disk partition bank is in the Active Now column You will update the bank that is not listed as Active Now The system displays the following screen Example Show mgp bootimage 4 At the MG 1 configure prompt type copy tftp mgp image bank filename tftp_server_ip_address to transfer the ...

Page 673: ...fy that the download was successful when the prompt returns Type show mg list_config The system displays the list of software Example Show mg list_config Installing new firmware on the media modules For upgrades of active media modules you need to take the media modules out of service before initiating the upgrade process To do this go to a SAT session on the primary controller and issue a busyout...

Page 674: ...ot of the specific media module filename mm the full path name of the media module firmware file in a format such as mm712v58 fdl and tftp_server_ip_address is the ip address of the S8300 Two or three minutes will be required for most upgrades The VoIP media module upgrade takes approximately 5 minutes Screen messages indicate when the transfer is complete 5 After you have upgraded all the media m...

Page 675: ...ommand Successfully Completed Note Note If you see the response Board Not Inserted this means that the media module is still rebooting Wait one minute and repeat the release board command 3 Repeat the release board command for each media module that was busied out Ensuring the MGP default gateway IP address is set Communication Manager release 4 0 requires that the built in VoIP module of the G700...

Page 676: ... set using the P330 stack processor command line interface To enable disable spanning tree 1 Open a telnet session on the P330 stack processor using the serial cable connected to the Console port of the G700 2 At the P330 x super prompt type set spantree help and press Enter to display the set spantree commands selection 3 To enable Spanning Tree type set spantree enable and press Enter 4 To set t...

Page 677: ...ote Note You do not need to configure the other P330 processors in the stack These will use the IP address and IP route of the master stack processor However you will need to check firmware on all devices of the other G700s in the stack including the media gateways themselves and update the firmware as required You may also use the session stack command to access other standalone P330 processors i...

Page 678: ...the Stop button The shutdown of the messaging server will begin once all users have logged off from IA 770 Once the server has been stopped the Web page will display status information Once this process has begun it will take a few minutes to complete the shutdown Installing IA770 service pack or RFU files if any If IA770 is being used a post upgrade service pack for IA770 may be required See the ...

Page 679: ...saging Administration from the Miscellaneous menu The Messaging Administration Web page is displayed in a new Web browser window 2 From the Messaging Administration Web page select Utilities The Utilities Web page is displayed 3 Select Start Messaging Software The Start Messaging Software Web page is displayed This page will display the status of the system as it starts 4 When the message Startup ...

Page 680: ...ation For a normal state the second number should not be greater than the first number For example the numbers 66 67 UP would indicate that a process did not come up and should be investigated before proceeding 4 Using a telephone make test calls to verify that call processing is working 5 Run an IA770 sanity test a At the Linux command line type vs bin display b All states should be Inserv with a...

Page 681: ...ity Test the system for functionality if you are upgrading an S8300 primary controller 1 Verify the following Telephones have dial tone You can call from one telephone to another telephone on the system You can make an external trunk call The media gateways have registered Use the SAT command list media gateway Completing the upgrade process S8300 is the primary controller Telnet to the S8300 prim...

Page 682: ... Start Time and Stop Time fields administration is the same as before the upgrade To busy out trunks 1 Busy out trunks that were busied out before the upgrade see To record all busyouts on page 639 To check for translation corruption 1 Type newterm and press Enter If you do not get a login prompt and see the following message Warning Translation corruption detected follow the normal escalation pro...

Page 683: ...user name to enable the media server to log in to the FTP or SCP server If you want to use the anonymous account type anonymous in this field If you do not want to use the anonymous account type the actual user name in this field Password You must enter a password that is valid for the user name you entered If you are using anonymous as the user name you must use your email address as the password...

Page 684: ...Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server 6 Click Start Backup The system displays the results of your backup procedure on the Backup Now results screen This completes the installation of the G700 Media Gateway with an S8300 Media Server as primary controller ...

Page 685: ...portant Important This chapter assumes that the currently installed S8300 is version B which is required to run Communication Manager release 2 0 or greater If the currently installed S8300 is version A follow the upgrade procedures in Chapter 10 Manual upgrade of an S8300A and G700 to R4 0 Considerations for upgrading the S8300B as a primary controller or as an LSP The S8300 can be configured as ...

Page 686: ... Firmware and Software Updates Latest Communication Manager Software Firmware Compatibility Matrix The steps to manually upgrade an S8300 configured as an LSP are the same as the steps to upgrade an S8300 configured as the primary controller with the following additional considerations The version of Communication Manager running on the LSP must be exactly the same as or a later version that is co...

Page 687: ...llowing Saving a copy of the 4600 series phone configuration file if any on page 704 Copying IP Phone firmware to the media server if necessary on page 739 Restoring the 4600 series phone configuration file if any on page 740 Tasks to upgrade the S8300B to S8300C on release 4 0 and upgrade the G700 firmware The major tasks to upgrade the S8300B to release 4 0 and upgrade the G700 firmware are Befo...

Page 688: ...nguages are needed Checking for any IA770 custom announcement sets Creating an IA770 test message for the upgrade Shutting down IA770 Backing up S8300 recovery system files Recording configuration information Upgrade the S8300 Replacing the S8300B with the S8300C Media Server Remastering the hard drive and installing the software Verifying Software Version Copying Files to the S8300 hard drive Dow...

Page 689: ...ay Processor Installing new firmware on the media modules Setting rapid spanning tree on the network Installing new firmware on other G700 media gateways Post upgrade tasks If using IA770 administering switch integration for H 323 Stopping IA770 INTUITY AUDIX Messaging if loading an IA770 update Installing IA770 service pack or RFU files if any Starting IA770 INTUITY AUDIX Messaging Verifying star...

Page 690: ...stallation and upgrade information Getting the serial number of the G700 if necessary To get the serial number of the G700 Media Gateway ask the customer s administrator to 1 Log in to the S8300 Maintenance web pages 2 Select View License Status or License File from the main menu to display the serial number Note Note The serial number should also be on a sticker on the back of the G700 chassis bu...

Page 691: ...8300 software and G700 firmware The files containing the software for the S8300 and the G700 and media module firmware are on the Communication Manager Software Distribution CD ROM that you take to the site This CD is called the software CD because it contains software for all of the Linux servers Additional files that may be needed are License file Authentication file Software service pack files ...

Page 692: ...ay be needed for this upgrade If the service pack files are not on your software CD download the service pack files from the Avaya Support web site to your laptop A post upgrade service pack may be required If so download it from http www avaya com support on the Internet To download service packs to the laptop 1 On your laptop create a directory to store the file for example c S8300download 2 Con...

Page 693: ...e procedure requires a service interruption of approximately 2 hours or up to 4 hours if IA770 is being used Checking for IA770 stored messages size When upgrading Communication Manager to release 4 0 from a previous release the size of the messages stored in IA770 must be less than 72 hours due to a change in the voice encoding algorithm from CELP to G 711 Before the going to the site have the cu...

Page 694: ...Click on Save and browse to the location on your laptop where you want to save the file Note Note The IA770 patch documentation is co located with the patch software Obtaining optional language files Optional languages are any language other than English us eng or us tdd If optional languages other than English are used for announcements you will need to download the optional languages from a lang...

Page 695: ...so that if control passes to the LSP it can allow the same level of call processing as that of the primary controller Additionally the LSP must have a version of Communication Manager that is the same as or later than that of the primary controller Note Note The license file requirements of the LSP should be identified in your planning documentation To download the license file to your laptop Tip ...

Page 696: ...DS addresses if required To run the ART 1 Access the ART web site on your laptop at http art dr avaya com 2 Select Administer S8x00 Server products for installation script a Log in b Enter the customer information c Select Installation Script d Click Start Installation script IP Addr Admin A script file is created and downloaded or emailed to you 3 You can use the installation script to set up an ...

Page 697: ...se you also cannot login with other higher level services logins such as INADS However you can relogin with the customer s super user login if it exists Then you can install the new authentication file and complete the upgrade Therefore it is critical that you ensure that a super user login exists before you perform the upgrade In addition you should retrieve the super user login and password from...

Page 698: ...e does not exist releases earlier than Release 4 0 Creating a super user login if one does not exist releases earlier than Release 4 0 If a super user login does not exist one must be added before you can complete the upgrade The customer or remote services should complete the following task 1 Use the following steps only if you are starting from a software release earlier than Release 4 0 Note No...

Page 699: ...ess Enter 11 If you are upgrading an LSP such that you created this super user login on the primary controller do the following also on the primary controller a Log in with telnet or ssh b At the Linux command line type filesync a IP_address_of_LSP where IP_address_of_LSP is the IP address of the LSP you are upgrading add login Page 1 of x LOGIN ADMINISTRATION Password of Login Making Change LOGIN...

Page 700: ...terface from your laptop on page 57 Note Note Communication Manager has telnet turned off by default Therefore telnet is not available after remastering of the hard drive is complete during an initial server installation However if the customer later chooses to enable telnet you may be able to use telnet to access the server s command line interface Removing the administration for the IA770 integr...

Page 701: ...st survivable processor to see if there are LSPs registered to the S8300 Perform the following procedures if you are upgrading an S8300 that is configured as a primary controller To display IA770 alarms if IA770 is enabled To clear alarms To check link status To record all busyouts To disable scheduled maintenance To check for translation corruption To save translations To disable alarm originatio...

Page 702: ...each of the signaling groups listed enter status signaling group number Make a note write down of any links that are down To record all busyouts 1 At the SAT prompt type display errors and press Enter 2 Look for type 18 errors and record write down any trunks that are busied out you will return them to their busy out state after the upgrade To disable scheduled maintenance Scheduled daily maintena...

Page 703: ...System OSS destination number s Even if you selected Suppress Alarm Origination when you logged in alarm origination will be automatically re enabled when the system reboots after the software upgrade Use this procedure to prevent alarm origination from being re enabled after reboot CAUTION CAUTION If you do not disable alarm origination the system can generate alarms during the upgrade resulting ...

Page 704: ...ccess the server s command line interface using telnet and an IP address of 192 11 13 6 2 Log in as craft 3 At the Linux command line type cd tftpboot and press Enter 4 At the prompt type ls 46 and press Enter If a named 46xxsettings txt may appear in the list or the prompt may reappear with no files listed If the file name does not appear there is no file to copy You are finished with this proced...

Page 705: ...ystem parameters features The SYSTEM PARAMETERS FEATURES screen displays 5 Go to page 3 System Parameters Features screen 6 Under Announcement Sets note the main system language listed after System In this example the main system language is English us eng If the system language is anything other than us eng or us tdd you will need to download the appropriate language files from a language CD afte...

Page 706: ...cluded with the Communication Manager software Before release 2 1 Latin American Spanish and Canadian French lat span and french c were also included To determine other languages 1 On the Maintenance Web Interface under Miscellaneous select Messaging Administration 2 Select Utilities then Software Management then Messaging System Software Display The Messaging System Software Display screen displa...

Page 707: ...the standard announcements backup set for example us eng backup 2 Copy the standard announcements from the standard set for example us eng to the backup set 3 Copy the announcements of the custom announcement set into the announcement set with the standard name Creating an IA770 test message for the upgrade To test IA770 after the upgrade 1 Write down the number of a test voice mailbox or create o...

Page 708: ...8300 you must upgrade the G700 and media module firmware before restarting IA770 Backing up S8300 recovery system files Before installing the S8300 software back up the system data in case you need to back out of the upgrade You should back up to an FTP SFTP or SCP server on the customer s network To do this you need an FTP SFTP or SCP address and directory path and a user ID and password to acces...

Page 709: ...ns prior to backup Note Note Select ACP translations only if the S8300 is a primary controller Do not select it if the S8300 is an LSP Server and System Files Security Files 3 If the AUDIX options are available select AUDIX and select AUDIX Translations Names and Messages CAUTION CAUTION Selecting the Full Backup radio button does NOT include AUDIX files You must backup the IA770 INTUITY AUDIX dat...

Page 710: ...d restore processes use the ping service to check connectivity to the backup server If a backup or restore operation fails ensure that the ping service is enabled i On the Maintenance Web Interface under Security select Firewall ii In the Service column find ping The checkboxes for both Input to Server and Output from Server should be checked 6 To check the status of the backup a Under Data Backup...

Page 711: ... To view and record the current configuration data 1 Launch the Maintenance Web Interface 2 Under Server Configuration and Upgrades click Configure Server 3 Click Continue on the first and second screen 4 On the Select method for configuring server screen select Configure individual services and click Continue 5 Select Set Identities from the left side navigation pane and record the host name of t...

Page 712: ...faceplate goes on steady it is safe to remove the S8300 Media Server CAUTION CAUTION Be sure to wear a properly grounded ESD wrist strap when handling the S8300 Media Server Place all components on a grounded static free surface when working on them 5 Loosen the two thumb screws on the S8300 faceplate 6 When removing the S8300B Media Server the LED module above slot V1 must also be removed with th...

Page 713: ... the drive CAUTION CAUTION Verify AC power connection to the laptop Do not attempt to remaster the S8300 using only the laptop s battery power Note Note Unplug any external Compact Flash drive that might be connected to the S8300 USB ports The S8300 tries to read any media connected to a USB port The S8300 should only read the media on the CD RW DVD drive 11 Insert the S8300C circuit pack into the...

Page 714: ...ys to move to an option then press the space bar to select the option Press Enter to submit the screen Note Note At this point the installation script looks for the software CD on the DVD CD drive connected to the USB port If the DVD CD drive was not attached to a USB port when the S8300 booted you will not see any activity on the screen In this case perform the following steps Press the Shut Down...

Page 715: ...t install IA770 concurrently with Communication Manager at this time and decide later to install it you will have to upgrade Communication Manager again even to the same release For the upgrade you use the Manage Software screen on the Maintenance Web interface and select Yes at this screen for IA770 installation At this point the following processes are initiated a The S8300 hard drive and intern...

Page 716: ... is ready to reboot the CD drive door opens and the following screen flashes for about 5 seconds Software and firmware update reminder When the installation is complete the system reboots automatically and the telnet connection is lost The reboot takes 1 3 minutes without the IA770 application and 3 6 minutes if the IA770 is present 6 Click Start Run to open the Run dialog box on your laptop 7 Typ...

Page 717: ...ring should show R014x 00 at the beginning of the string For example R014x 00 0 728 0 4 Verify that the DVD CD ROM drive popped open and disconnect the DVD CD ROM drive from the S8300 USB port Copying Files to the S8300 hard drive During reformatting of the hard drive a new directory var home ftp pub was created You must copy the remaining required files to the pub directory on the S8300 hard driv...

Page 718: ...nchecked If you need to download an IP Telephone firmware file download this file last with the Install this file on the local server checkbox checked Note Note To manually FTP files from your laptop to var home ftp pub you must change the directory to pub after starting ftp and logging in that is type cd pub 3 Click on Download to copy the files to the S8300 The transfer is complete when you see ...

Page 719: ...ver download method 4 Browse to the laptop CD and select each language file that you wish to copy 5 Click the Download button When the transfer is complete the message Files have been successfully downloaded to the server is displayed 6 If more than four optional language files need to be downloaded repeat this procedure Copies of the optional language files are now in the var home ftp pub directo...

Page 720: ...ck The window shows the status of the unpacking 3 Wait until the system displays the message Finished unpacking and click Continue The system displays the Manage Updates screen 4 If the update ID you want to activate shows unpacked in the Status column select the update ID and click Activate The screen shows the status of activating the update If a reboot is required the system automatically reboo...

Page 721: ...N If you are installing an LSP you must set the time of the LSP to the same time zone as the primary controller even if the LSP is physically located in a different time zone Configuring network parameters Note Note For this procedure you must have the host name subnet mask and IP address of the S8300 and the IP address of the default gateway You must configure the network parameters on the S8300 ...

Page 722: ...rocess 2 Click Continue through the Review and Backup Notices to get to the Specify how you want to use this wizard screen Specify how you want to use this wizard screen 3 Select Configure individual services and click Continue 4 Click Set Identities from the Configure Individual IP Services list on the left The Set Identities screen appears 5 Fill in the Host name screen with the name of the serv...

Page 723: ...lable with an LSP If these fields are already filled in overwrite them with the correct information Leave the Integrated Messaging field blank Click Change to update the system files Note Note If an Action Cancelled message appears before the success message refresh the screen and click Change again 8 When the configuration change is complete the screen displays Successfully configured ethernet in...

Page 724: ...e S8300 configuration data To disable RAM disk perform the following steps 1 Access the server s command line interface using an SSH client like PuTTY and an IP address of 192 11 13 6 2 At the command line type sudo ramdisk v f disabled and press Enter The system does not display any information to the screen if there are no errors 3 At the command line type ramdisk v s and press Enter Rebooting t...

Page 725: ... under Data Backup Restore select View Restore Data The system displays the View Restore Data screen View Restore Data screen 2 Select FTP Fill in the User Name Password Host Name enter host IP Address and Directory fields for the location of the backup file on the customer s server 3 Click View The system displays the View Restore Data Results screen ...

Page 726: ...he full backup with the name starting with full The full backup contains the system security and translations backup data It does not include IA770 INTUITY AUDIX data Note Note The time and date are embedded in the file name Select the backup set with the current time and date stamp 5 Select both Force options and click Restore The View Restore Data Results page appears 6 To monitor the restore pr...

Page 727: ...the restore procedure for the remaining backup sets in the following order Note Note If you restored a full backup you do not need to restore the security and translations data backups Security data in the file whose name begins with security For a primary controller only not an LSP Translations data in the file whose name begins with xln For a primary controller only not an LSP INTUITY AUDIX data...

Page 728: ...ck Continue through the Review and Backup Notices to get to the Specify how you want to use this wizard screen 3 Click Configure Interfaces from the Configure Individual IP Services list on the left The Configure Interfaces screen displays Configure Interfaces screen primary controller example 4 Check that the Integrated Messaging IP address is available 5 If the IP address is available click Clos...

Page 729: ... an SSH client like PuTTY and an IP address of 192 11 13 6 2 At the command line type sudo ramdisk v f enabled and press Enter 3 At the command line type ramdisk v s and press Enter Rebooting the media server To reboot the media server perform the following steps 1 On the Maintenance Web Interface under Server select Shutdown Server 2 Select the Delayed Shutdown option Also be sure the Restart ser...

Page 730: ...le does not install you might need to create a super user login then install the new authentication file See Checking a 4 0 release for a super user login on page 731 To install the license and authentication files 1 On the Maintenance Web Interface menu under Security select License File The License File screen displays License File Screen 2 Select Install the license file I previously downloaded...

Page 731: ...n Release 4 0 or higher 1 Log in with ssh 2 At the Linux command line type cat etc passwd grep 555 The following list of super user logins appears 3 Look for any logins other than the init inads and craft logins If no additional super user logins exist you must create one See Creating a super user login if necessary for R4 0 or higher init x 778 555 var home defty bin bash inads x 779 555 var home...

Page 732: ... 4 0 software or later Note Note A craft level login can create a super user login in Release 4 0 or later Note Note If you are installing software for an S8300 LSP create the super user login on the primary controller Then at the LInux command line on the primary controller run the filesync a IP_address_of_LSP command To create a login 1 Ask a customer representative for a login name and password...

Page 733: ...Upgrade the S8300 Issue 10 2 May 2007 733 2 Under Security select Administrator Accounts The Administrator Accounts screen appears 3 Type the login name in the Enter Login ID or Group Name field ...

Page 734: ...ick Submit The Administrator Logins Add Login screen appears 5 Type susers in the login group field 6 Type prof18 in the additional groups field prof18 is the code for the customer superuser 7 Put a check in the allow Linux shell access field 8 Skip the lock this account and date on which account is disabled fields 9 For the select type of authentication option select password ...

Page 735: ... user login on the primary controller do the following also on the primary controller a Log in with telnet or ssh b At the Linux command line type filesync a IP_address_of_LSP where IP_address_of_LSP is the IP address of the LSP you are upgrading If upgrading an LSP synchronize translations from the primary controller If you are upgrading an LSP such that you created this super user login on the p...

Page 736: ...erface using an SSH client like PuTTY and an IP address of 192 11 13 6 2 Type stop caf 3 Type start ca If IA770 INTUITY AUDIX Messaging has been upgraded verify messaging has started If you installed IA770 INTUITY AUDIX Messaging the messaging application should start after you install the license To verify that messaging has started perform the following steps 1 In the Maintenance Web Interface u...

Page 737: ...ting IA770 INTUITY AUDIX Messaging with the command line if necessary on page 737 Starting IA770 INTUITY AUDIX Messaging with the Messaging Web pages if necessary 1 From the Maintenance Web Page select Messaging Administration from the Miscellaneous menu The Messaging Administration Web page is displayed in a new Web browser window 2 From the Messaging Administration Web page select Utilities The ...

Page 738: ... license that is associated with the latest release IA 770 will not use the license for a previous version If you upgraded IA 770 without a new license file it will fail to start during the Communication Manager startup sequence If this occurs you must do the following steps 1 Obtain an IA 770 Replace variable w release number license file 2 Install the license file 3 From a command prompt start t...

Page 739: ...d Web site The firmware bundle reinstates the 46xx IP Phone Web page in Communication Manager and also makes the 46xx IP Phone firmware for the tftp or http server capability of the media server Note Note The IP phone firmware that was originally downloaded will have been overwritten To copy files to the media server 1 On the Maintenance Web Interface under Miscellaneous select Download Files 2 Se...

Page 740: ...k Processor and any installed media modules Alternate methods to upgrade the G700 Media Gateway include using the Avaya Installation Wizard the Upgrade Tool or Software Update Manager Verifying the contents of the tftpboot directory Before proceeding with the G700 firmware installation you should check the tftpboot directory on the TFTP server to make sure the firmware versions match those listed ...

Page 741: ...x prompt type cd tftpboot i The Linux prompt reappears The current directory has changed to tftpboot j At the Linux prompt type ls and press Enter k A list of files in the directory appears l Check the directory to make sure the firmware files you want to install are listed Determining which firmware to install on the G700 Conduct the following procedure to compare software versions running on the...

Page 742: ... P330 stack processor To determine if new firmware is required for the MGP VoIP module and installed media modules 1 Type session mgp 2 At the MG 001 1 super prompt type show mg list_config The system displays the list of software Show MG list_config M file ver num file type file location file description 1 module config N A Running Conf Ram Module Configuration 1 stack config N A Running Conf Ram...

Page 743: ...dules for example the file mm760v8 fdl is vintage 8 5 Check the FW VINTAGE column for vintages of each of the installed media modules MM710 MM711 MM712 MM720 and or MM760 to see if they match the FW vintages in the planning forms If not you must upgrade them as well Installing new firmware on the P330 stack processor To Install P330 stack processor firmware 1 From your S8300 telnet session telnet ...

Page 744: ...ch will change the prompt to MG 1 configure 3 At the MG 1 configure prompt type show mgp bootimage to determine which disk partition bank is in the Active Now column You will update the bank that is not listed as Active Now The system displays the following screen Example Show mgp bootimage 4 At the MG 1 configure prompt type copy tftp mgp image bank filename tftp_server_ip_address to transfer the...

Page 745: ...fy that the download was successful when the prompt returns Type show mg list_config The system displays the list of software Example Show mg list_config Installing new firmware on the media modules For upgrades of active media modules you need to take the media modules out of service before initiating the upgrade process To do this go to a SAT session on the primary controller and issue a busyout...

Page 746: ...lot of the specific media module filename mm the full path name of the media module firmware file in a format such as mm712v58 fdl and tftp_server_ip_address is the ip address of the S8300 Two or three minutes will be required for most upgrades The VoIP media module upgrade takes approximately 5 minutes Screen messages indicate when the transfer is complete 5 After you have upgraded all the media ...

Page 747: ...ommand Successfully Completed Note Note If you see the response Board Not Inserted this means that the media module is still rebooting Wait one minute and repeat the release board command 3 Repeat the release board command for each media module that was busied out Ensuring the MGP default gateway IP address is set Communication Manager release 4 0 requires that the built in VoIP module of the G700...

Page 748: ...s set using the P330 stack processor command line interface To enable disable spanning tree 1 Open a telnet session on the P330 stack processor using the serial cable connected to the Console port of the G700 2 At the P330 x super prompt type set spantree help and press Enter to display the set spantree commands selection 3 To enable Spanning Tree type set spantree enable and press Enter 4 To set ...

Page 749: ...ote Note You do not need to configure the other P330 processors in the stack These will use the IP address and IP route of the master stack processor However you will need to check firmware on all devices of the other G700s in the stack including the media gateways themselves and update the firmware as required You may also use the session stack command to access other standalone P330 processors i...

Page 750: ...e messaging server will begin once all users have logged off from IA 770 Once the server has been stopped the Web page will display status information Once this process has begun it will take a few minutes to complete the shutdown Installing IA770 service pack or RFU files if any If IA770 is being used a post upgrade service pack for IA770 may be required See the IA770 documentation for procedures...

Page 751: ...saging Administration from the Miscellaneous menu The Messaging Administration Web page is displayed in a new Web browser window 2 From the Messaging Administration Web page select Utilities The Utilities Web page is displayed 3 Select Start Messaging Software The Start Messaging Software Web page is displayed This page will display the status of the system as it starts 4 When the message Startup ...

Page 752: ...ration For a normal state the second number should not be greater than the first number For example the numbers 66 67 UP would indicate that a process did not come up and should be investigated before proceeding 4 Using a telephone make test calls to verify that call processing is working 5 Run an IA770 sanity test a At the Linux command line type vs bin display b All states should be Inserv with ...

Page 753: ...ity Test the system for functionality if you are upgrading an S8300 primary controller 1 Verify the following Telephones have dial tone You can call from one telephone to another telephone on the system You can make an external trunk call The media gateways have registered Use the SAT command list media gateway Completing the upgrade process S8300 is the primary controller Telnet to the S8300 prim...

Page 754: ...e Start Time and Stop Time fields administration is the same as before the upgrade To busy out trunks 1 Busy out trunks that were busied out before the upgrade see To record all busyouts on page 702 To check for translation corruption 1 Type newterm and press Enter If you do not get a login prompt and see the following message Warning Translation corruption detected follow the normal escalation pr...

Page 755: ...n menu select Backup Now The system displays the Backup Now screen 4 Select the type of data you want to back up by selecting the appropriate data set 5 Select Local Compact Flash Card back up the data onto the compact flash card Optionally select Format Compact Flash to format a new card Note Note The compact flash card needs to be formatted only before the first use 6 Click Start Backup The syst...

Page 756: ...you must use your email address as the password However the FTP or SSH site may have a different convention Host name Enter the DNS name or IP address of the FTP or SCP server to which the backup data is sent To enter an IP address use the dotted decimal notation for example 192 11 13 6 Directory Enter the directory on the corporate repository to which you want to copy the backup file When you ent...

Page 757: ...ers which is on the Avaya Support website http www avaya com support or on the CD 03 300151 About the existing G700 upgrade To upgrade the firmware on an existing Avaya G700 Media Gateway without an Avaya S8300 Media Server you perform the following major tasks 1 Before going to the customer site 2 On site preparation for the upgrade 3 Install new firmware on the G700 Media Gateway What are the G7...

Page 758: ...s on page 41 for details on how to connect and log into the G700 You can access the G700 in several ways Direct connections If you are at the location of the primary server you can connect directly to the Services port on the server and Open the Web Interface and use the Upgrade Tool Or telnet to the server and then telnet to the P330 stack processor If you are at the location of the G700 you can ...

Page 759: ...l Verify that the information provided by the project manager includes all the information requested in your planning forms Tip Tip Appendix B Information checklists provides several checklists to help you gather the installation and upgrade information Setting up the TFTP server on your laptop or on a customer PC if necessary A tar gz file which you obtain from a CD ROM or a website contains new ...

Page 760: ...o download individual firmware files from the Avaya Support website Downloading individual firmware files Download the firmware files from the Web to your TFTP directory Note Note The sequence of links on the website may be somewhat different than described here 1 Access the http www avaya com support website 2 Navigate to Firmware Downloads for The G700 Media Gateway The system displays a list of...

Page 761: ... 39 Firmware file formats Component Firmware Version Format Example P330 Stack Processor viisa version id viisa4_1_6 exe P330 Stack Processor p330 version id p330Tweb 4 6 9 exe G700 Media Gateway mgp version id mgp_26_23_1 bin VoIP Media Module and Motherboard VoIP mm760 version id mm760v66 fdl 8 port DCP Media Module mm712 version id mm712v8 fdl 24 Port Analog Media Module mm716 version id mm716v...

Page 762: ... to the G700 Console Serial Port Then use HyperTerm or a similar terminal emulation application to log in to the P330 stack processor Command Line Interface CLI You are now logged in at the Supervisor level with prompt P330 1 super Verifying the contents of the tftpboot directory Before proceeding with the G700 firmware installation you should check the tftpboot directory on the TFTP server to mak...

Page 763: ...e Linux prompt reappears The current directory has changed to tftpboot j At the Linux prompt type ls and press Enter k A list of files in the directory appears l Check the directory to make sure the firmware files you want to install are listed Determining which firmware to install on the G700 Conduct the following procedure to compare software versions running on the G700 processors and media mod...

Page 764: ...s 1 Type session mgp 2 At the MG 001 1 super prompt type show mg list_config The system displays the list of software Show MG list_config 3 Refer to the list to check the FW vintage number of the G700 In the TYPE column find G700 then check the matching field in the FW VINTAGE column to see if it matches the vintage number in your planning forms If not you must install new firmware on the G700 med...

Page 765: ...Important The procedures in this section copy firmware files from a TFTP server to the G700 The TFTP server can be an S8300 primary controller a customer server or the technician s laptop if TFTP server software is installed Before starting this procedure ensure that The firmware files have been stored on the TFTP server The G700 has connectivity to the TFTP server over the customer s LAN If the T...

Page 766: ...e media gateway in the stack If there is only one G700 media gateway the number is 1 2 Verify that the download was successful when the prompt returns a type show image version module and check the version number in the Version column for Bank B b type dir module and check the version number in the ver num column for the EW_Archive file 3 Type reset module Installing new firmware on the G700 Media...

Page 767: ...bank is the same letter you entered in the previous step 6 At the MG 1 configure prompt type reset mgp A system prompt asks you to confirm the reset 7 Select Yes at the dialog box that asks if you want to continue The G700 media gateway processor resets The LEDs on the G700 media gateway and the media modules flash These elements each conduct a series of self tests When the LEDs on the media modul...

Page 768: ...odules 1 Go to a SAT session on the primary controller and enter the command busyout board vx where x is the slot number of the media module to be upgraded 2 Verify the response Command Successfully Completed 3 Repeat for each media module to be upgraded To install media module firmware 1 Be sure that you have checked for the current vintage of the VoIP Module for the v0 slot on the G700 motherboa...

Page 769: ...the MG 1 configure prompt type show mg list_config The list of software appears Show MG list_config 6 In the TYPE column find the particular media module v1 through v4 then check the matching field in the FW VINTAGE column to see if it matches the planning documentation Note Note Slot V1 can contain either a media module or the S8300 which will show as TYPE ICC 7 Check the VOIP FW column and row f...

Page 770: ...busied out Ensuring the MGP default gateway IP address is set Communication Manager release 4 0 requires that the built in VoIP module of the G700 Media Gateway has a default gateway IP address To ensure that this IP address is set perform the following steps 1 At the MG 1 configure prompt type show ip route mgp The list of mgp routes appears 2 Check that a Gateway IP address exists for Destinatio...

Page 771: ...sole port of the G700 2 At the P330 x super prompt type set spantree help and press Enter to display the set spantree commands selection 3 To enable Spanning Tree type set spantree enable and press Enter 4 To set the rapid spanning tree version type set spantree version rapid spanning tree and press Enter The 802 1w standard defines differently the default path cost for a port compared to STP 802 ...

Page 772: ...Manual upgrade of an existing G700 without an S8300 to R4 0 772 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server ...

Page 773: ...ations Table 40 Technical Specifications provides detailed information on the physical dimensions and tolerances of the G700 Media Gateway Table 40 Technical Specifications Chassis Dimensions Height 2U 3 5 in 88 mm Depth 17 7 in 450 mm Width 19 in 482 6 mm Weight empty 22 25 lbs 10 kg Weight 34 27 lbs 16 12 kg Required Clearances Front 12 in 30 cm consistent with EIA 464 data rack standards Rear 1...

Page 774: ... relative humidity Relative humidity range 10 to 90 non condensing Altitude Recommended up to 10 000 feet or 3 000 meters Table 40 Technical Specifications continued 2 of 2 Table 41 Media Gateway Cables and Peripherals Cable Description Length Length metric X330SC Short Octaplane Cable 30 cm Catalog No CB0223 Short Octaplane cable light colored used to connect adjacent switches or switches separat...

Page 775: ...xtra Long Octaplane cable light colored used to connect switches from two different physical stacks 24 ft 8 m X330L RC Long Redundant Octaplane Cable 8 m Catalog No CB0269 Long Redundant cable black used to connect the top and bottom switches of a stack 24 ft 8 m Stacking Sub Module X330STK Stacking Sub Module provides two backplane links Table 41 Media Gateway Cables and Peripherals continued Cab...

Page 776: ...Technical information 776 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server ...

Page 777: ...n Serial numbers of the G700s and login passwords for various access methods Set Up for P330 Stack Processor IP addresses and setup commands for the P330 stack processor Set Up for G700 Media Gateway Processor MGP IP addresses and setup commands for the MGP Set Up for VoiP Resources IP addresses slot numbers and setup commands for the VoIP media modules Set Up for S8300 Media Server IP addresses a...

Page 778: ...dled with Windows OS Web browser Netscape 4 7x or Internet Explorer 5 0 Ethernet connections laptop default address and mask 192 11 13 5 255 255 255 252 Browser no proxies laptop default address and mask 192 11 13 5 255 255 255 252 Communications Properties 9600 baud rate no parity 8 data bits 1 stop bit no SSO login Obtaining this login will require that you complete the authentication process Yo...

Page 779: ...mation Issue 10 2 May 2007 779 Serial Number and Login Information G700 Serial Numbers Logins Name Password S8300 Media Server P330 Stack G700 Media Gateway SSO Authentication Login ftp anonymous email address Communication Manager ...

Page 780: ...ompt P330 1 super type configure to change prompt to P330 1 configure For the Stack Master Command Requested Field Information to be Entered set interface inband vlan 1 IP address netmask set ip route destination IP address gateway IP address set time protocol sntp protocol time protocol set time server IP address of time server set timezone zone name hours offset from GMT ...

Page 781: ...pt MG n super type configure to change prompt to MG n configure Command Requested Field Information to be Entered set interface mgp vlan 1 IP address netmask gateway IP address set hostname hostname set ip route destination IP address gateway IP address set mgc list IP address IP address IP address IP address show system serial number ...

Page 782: ...ace voip number V0 for resident VoIP resource of the G700 ip address number v slot ip address number v slot ip address number v slot ip address number v slot ip address G700 Media Gateway Command Requested Field Information to be Entered set interface voip number V0 for resident VoIP resource of the G700 ip address number v slot ip address number v slot ip address number v slot ip address number v...

Page 783: ...t Server Identities hostname Server IP address Server netmask default gateway IP address Ethernet interface IP address IA770 Ethernet interface netmask IA770 same as Server netmask Configure VLAN VLAN ID IP address gateway IP address netmask DNS Server Configuration Enable Disable DHCP Disable Network Time Server Enable Disable NTP IP addresses of designated Network Time Servers Trusted Key Reques...

Page 784: ...in Phone Installation Address Shipping Address Customer Contact Name Title Phone FAX Mobile Pager email Off hours contact Salesperson Account Exec Sales AE phone Other Contact Info Notes to installer access procedures safety security procedures Access Contact Name Title Phone FAX Mobile Pager email Off hours contact Installer Name Date of Installation ...

Page 785: ...d There can be no more than 10 units per stack Media Gateway module or C360 switch v1 v2 v3 Expansion Module v4 Media Gateway module or C360 switch v1 v2 v3 Expansion Module v4 Media Gateway module or C360 switch v1 v2 v3 Expansion Module v4 Media Gateway module or C360 switch v1 v2 v3 Expansion Module v4 ...

Page 786: ...Information checklists 786 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server ...

Page 787: ... and performs the function of a gateway gatekeeper It also houses four Media Module Bays as well as a single standard Avaya Expansion Module interface slot The Avaya G700 Media Gateway is designed to offer options and scalability A customer will be able to mix and match Media Modules as well as stack and or add additional Avaya G700 Media Gateways as they grow in size Material Code 170896 Apparatu...

Page 788: ... country in which the unit will be installed Material Code 170904 Apparatus Code none Not Optional When you order this material code a descriptive attribute will be required the attributes are Attribute Option Comcode Description CRD 30 405362641 PWR CORD 9X10 IN USA 17505 CRD 31 407786623 PWR CORD 98IN EUROPE 12013S CRD 32 407786599 PWR CORD 98IN UNITED KINGDOM 14012 CRD 33 407786631 PWR CORD 98I...

Page 789: ...maintenance provisioning software Hard drive Field replaceable Comcode 700307028 512 MB RAM Web serve Linux OS H 248 Media Gateway Signaling Protocol CCMS messages tunneled over H 248 Signaling Protocol TFTP server The S8300 Media Server can act as the primary server of the G700 Media Gateway or it can serve as a local survivable processor for remote branch customer locations Comcode for Services ...

Page 790: ...mmunication Manager administration and maintenance provisioning software Hard drive Field replaceable Comcode 700307028 One GB RAM Web serve Linux OS H 248 Media Gateway Signaling Protocol CCMS messages tunneled over H 248 Signaling Protocol TFTP server The S8300 Media Server can act as the primary server of the G700 Media Gateway or it can serve as a local survivable processor for remote branch c...

Page 791: ...and tie trunks as currently in existence The MM710 T1 E1 Media Module supports the universal DS1 conforming to 1 544 Mbps T1 standard and 2 048 Mbps E1 standard ISDN PRI is also supported for T1 or E1 revenue associated option The MM710 is RoHS compliant DEF DS1 LOOPBACK JACK 700A Provides the ability to remotely troubleshoot the MM 710 T1 E1 Media Module It is required for any customer with a mai...

Page 792: ...iated with the ports labeled Line and not Trunk The MM714 is RoHS compliant MM712 DCP Media Module Comcode for Services Ordering Only 700394745 The MM712 DCP Media Module allows connectivity of up to 8 two wire DCP voice terminals MM712 will not support 4 Wire DCP telephones Signal timing specifications for the MM712 support TDM Bus Timing in receive and transmit modes The G700 Media Gateway suppl...

Page 793: ...s channel called the D channel that is used for signaling The D channel occupies one time slot for all eight D channels The circuit switched connections have a u law or A law option for voice operation The circuit switched connections operate as 64 Kbps clear channels when in the data mode The MM720 BRI Media Module does not support combining both B channels together to form a 128 Kbps channel Not...

Page 794: ...is to have an essentially non blocking system an additional MM760 VoIP Media Module needs to be added if more than two MM710 T1 E1 Media Modules are used in a single chassis This will provide for an additional 64 channels This VoIP conversion resource in the G700 Media Gateway is an improved version of the Prowler board resource and from a configuration perspective the two are the same The capacit...

Page 795: ...a CABLE ASSY X330RC REDUN STACKING The X330RC is RoHS compliant EXPANSION MODULES Material code 700397490 Avaya MOD P330 10 100TX UPLINK 16PT The X330 T16 adds 16 10 100Base T ports It allows up to 64 ports in a single switch and an impressive 640 per stack Two LAGs can be created with up to eight ports per group The X330 T16 is RoHS compliant Material code 700397417 Avaya P330 MOD EXP GBIC 2PT Th...

Page 796: ...terial code 700247570 Avaya X330 WAN 2USP The X330 WAN 2USP provides two serial ports supporting V 35 X 21 RS530 and a 10 100BaseT port The X330 WAN 2DS1 is RoHS compliant Material code 700397383 V 35 DTE Cable Used with the X330 WAN 2USP Table 47 Avaya P330 Equipment continued Avaya P330 Equipment 2 of 2 ...

Page 797: ...n pc software TFTP If so skip to Step 8 2 Connect to the LAN using a browser on your laptop or the customer s PC and access the Avaya Support website on the Internet http www avaya com support 3 At the Avaya support site select the following sequence of menu options 4 Double click on one of the links listed with TFTP Server for example 4630 4630SW IP Telephone R 2 0 1 and TFTP Server 5 Scroll to b...

Page 798: ...C Program Files Walusoft TFTPSuite 9 When the file has been installed go to the directory where the software was installed and double click the file tftpserver32 exe to open the program The TFTP Server window appears The IP address of the PC plus port 69 shows in the top border 10 Configure the TFTP server as follows a Click on System from the menu bar and select setup b In the Server Options wind...

Page 799: ...tions tab Enter 69 in the Use Port field and 30 in the Timeout field e Select No Incoming However if you wish to copy files as a backup prior to performing an upgrade of software leave this field unchecked f Select Prevent AutoRe Start g In the Allow tab leave the Only allow these connections checkbox unchecked ...

Page 800: ...ng the Avaya G700 Media Gateway and Avaya S8300 Media Server h Select the Deny tab and ensure that all fields are blank i Select the MultiThreading Logging tab and select High for Thread Priority Settings j Leave the default filename in the Log to file field ...

Page 801: ...de button all the way to the right for Maximum simultaneous Clients and Maximum Clients in display 100 l Select the ICMP Messages tab and ensure that all fields are blank m Click OK to save these settings This completes the installation and configuration of the TFTP server ...

Page 802: ...Install the Avaya TFTP server 802 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server ...

Page 803: ...dding new switch configuration 65 configuring 65 B backup Linux Migration 572 bonding conductor install 340 BRI stations connecting 318 busy tone disconnect 393 C C360T PWR power over Ethernet stackable switch 336 cabling multiple units 98 Octaplane Cables 98 773 Call Center 346 G700 announcements 347 CBC 340 CD Unity 114 406 Checklist 1 Install new G700 with S8300 405 checklists 82 Circuit Protec...

Page 804: ...1 E1 media module 791 MM711 analog media module 792 MM712 DCP media module 792 MM714 analog media module 792 MM717 DCP media module 792 793 MM720 BRI media module 793 MM722 BRI media module 794 MM760 VoIP media module 794 Equipment List continued Octaplane Cables 795 Power Cords 788 S8300 789 790 X330STK Stacking Sub Module 795 ETR 319 Expansion Module G700 with S8700 172 220 455 509 installation ...

Page 805: ...ecting ISDN BRI stations to 318 modems external 391 administration 392 hardware to configure 391 Multi Tech MT5634ZBA USB 391 Multi Tech MT5634ZBA V92 392 multiple units 98 MultiService SMON Manager 351 Multi Tech MT5634ZBA USB modems 391 Multi Tech MT5634ZBA V92 modems 392 music on hold MOH 394 N network integration 83 network interface 378 Network Management Console with VoIP SystemView 350 P P3...

Page 806: ... list 112 Technical Specifications Table 773 Telephones connecting 315 telephones connectable 316 installation 316 wiring 316 telnet set parameters 124 416 577 Terminal Configuration 352 terminal emulation ntt 68 w2ktt 68 Terminal Emulator 352 terminal server 356 administering IP services 368 IOLAN 104 356 testing switch to call accounting link 373 TFTP server setup 203 303 498 759 translations CD...

Page 807: ...Issue 10 2 May 2007 807 Index X X330 WAN Access Routing Module 73 X330STK Stacking Sub Module installation 97 ...

Page 808: ...808 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server Index ...

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