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Voicemail for G150 Media Gateway

176 Installation and Configuration of the G150 Media Gateway

Broken Range on a Single Mailbox Example

In this example, Voicemail Pro has the following mailbox ID range in which all the extensions
are to be mapped into a single mailbox (303 555 4000):

●

200 - 299

●

3100 - 3999

●

5000 - 5499

The Map Length field indicates how many of the first N digits of the mailbox ID are replaced by
the Map To string. If the Map Lenght is equal to or greater than the mailbox ID length, all digits
are replaced. For this example, the Map Length is equal to the mailbox ID length. Hence, all
digits are replaced. The Map To characters include digits for the area code, the local exchange
prefix and extension number that identifies the single mailbox ID.

Upgrading Voicemail Pro

To upgrade an existing Voicemail Pro system, an uninstall of the old system must first be
performed.

To uninstall Voicemail Pro:

1. Open the Windows Control Panel.

2. Select Add/Remove Programs.

3. Select IP Office Voicemail Pro or the folder name entered when Voicemail Pro was

installed and click Change/Remove.

4. From the options offered, select Remove and click Next.

5. Follow any prompts given during the removal process.

6. When the process has been completed, select the option Yes, I want to restart my

computer now and click Finish.

Table 21: Sample Mailbox Mapping

Start

Mailbox ID

End

Mailbox ID

Map Length

Map To

200

299

3

3035554000

3100

3999

4

3035554000

5000

5499

4

3035554000

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174
175
176
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178
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Summary of Contents for G150

Page 1: ...Installation and Configuration of the G150 Media Gateway 03 300395 Issue 1 June 2005 ...

Page 2: ...ly innocuous tampering Harm such as harmful tampering data loss or alteration regardless of motive or intent Be aware that there may be a risk of unauthorized intrusions associated with your system and or its networked equipment Also realize that if such an intrusion should occur it could result in a variety of losses to your company including but not limited to human data privacy intellectual pro...

Page 3: ...quantity of devices that may be connected to the telephone line Excessive RENs on the telephone line may result in devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company REN is not required for some t...

Page 4: ... Supplier s Declaration of Conformity SDoC Avaya Inc in the United States of America hereby certifies that the equipment described in this document and bearing a TIA TSB 168 label identification number complies with the FCC s Rules and Regulations 47 CFR Part 68 and the Administrative Council on Terminal Attachments ACTA adopted technical criteria Avaya further asserts that Avaya handset equipped ...

Page 5: ...8 International 18 Trademarks 19 Ordering Documentation 19 Sending us comments 19 Chapter 1 Installing Hardware for the G150 Media Gateway 21 Plan the Installation 21 Use the Planning Documentation 21 Site Verification 22 Unpack and Check the Order 22 Port Capacity 23 Signaling Group Capacity 23 G150 Models 24 G150 4T 4A 16 VoIP 24 G150 2T 4A 4 VoIP 26 Back Panel of the G150 all models 28 Connecti...

Page 6: ...ger Administration for the Avaya G150 Media Gateway 45 Sample configuration 45 Administer customer options 46 Direct IP IP Audio and IP Hairpinning 50 Administer IP Boards 51 Instructions 51 Administer circuit packs 51 Administer CODECs 57 CODEC bandwidth usage 57 Administer network regions 59 Multinational locations 59 Instructions 60 UDP Port Assignments 65 Administer multiple locations 67 Admin...

Page 7: ...ation Manager 99 Gatekeeper Registration 100 RAS UDP Port Configuration 102 Time Settings for Interaction Between G150 and Communication Manager 103 Trunk Configuration 104 Incoming Trunk Call with No DID DDI Information 104 Configure Trunk Queuing 104 DiffServe Settings for VoIP Calls 105 Analog Trunk Configuration 106 Quad BRI Trunk Configuration 110 PRI Trunk Configuration 113 T1 Trunk In band ...

Page 8: ...r a G150 set to a UK locale 148 Shortcode Features 149 Sample Shortcode Setups 150 Modem Control Shortcode 151 Mapping Communication Manager Features to G150 152 Remote Access 154 Remote Dial up PC Setup 157 Remote Access on an Analog Line 158 Complete the Configuration Process 158 Chapter 4 Voicemail for G150 Media Gateway 159 Requirements for Installing Voicemail Pro 159 SMTP Requirements 159 PC...

Page 9: ...ckets 183 Appendix A Technical Data 185 Port Pinouts and Cables 185 Analog Trunk Ports RJ45 185 Power Fail and Phone Ports RJ45 186 DS Ports 186 ISDN Port and Cable PRI 186 PRI ISDN Cable 187 WAN LAN Port 10 100 BaseT 188 WAN Port Cable 188 LAN Cable 189 DTE Port and Cable 190 DTE Cable 191 Audio Port 3 5mm Stereo Jack Socket 191 Functional Ground 3 5mm Jack Socket 191 External Control Port 3 5mm ...

Page 10: ...omagnetic Interference Information 210 Federal Communications Commission FCC 210 Canadian Department of Communications DOC 210 Appendix D Upgrading the G150 Media Gateway 211 Pre Upgrade Checks 211 Static IP address for Manager PC 211 Preferences Setting 211 Check Manager Program s Binary Directory 212 Obtain the bin files 212 Make Copy of Configuration File 213 Upgrading Manager 213 Upgrading G15...

Page 11: ...Count 229 Appendix G Loss Plan Settings 231 Australia settings 233 Belgium settings 235 France settings 237 Germany settings 239 Italy settings 241 Japan settings 243 Netherlands settings 245 Nordic settings 247 United Kingdom UK settings 249 United States US settings 251 Index 253 ...

Page 12: ...Contents 12 Installation and Configuration of the G150 Media Gateway ...

Page 13: ...he intended audience the organization conventions used how to get help and how to download order and comment on the document Audience This book is for the following audiences Trained field installation and maintenance personnel Technical support personnel Network engineers and technicians Authorized Business Partners Using this book This book is organized into five installation and or administrati...

Page 14: ... the pre installation worksheets that you will need to have filled in before you start an installation or upgrade Appendix C Safety Statements contains the safety information in relation to the G150 Appendix D Upgrading the G150 Media Gateway contains instructions for upgrading a G150 Appendix E Install the Avaya TFTP Server contains instructions for installing and configuring the Avaya TFTP Serve...

Page 15: ... field names Commands Commands are in constant width bold type Example Type change switch time zone and press Enter Command variables are in bold italic type when they are part of what you must type and in plain italic type when they are not part of what you must type Example Type ch ma machine_name where machine_name is the name of the call delivery machine Command options are in bold type inside...

Page 16: ...and field names System output and field names on the screen are in monospaced type Example The system displays the following message The installation is in progress Type y in the Message Transfer field Downloading this book You can view or download the latest version of the Installation and Configuration for Avaya G150 Media Gateway 03 300395 from the Avaya Web site at http support avaya com You m...

Page 17: ...PDF Format to download the book in regular PDF format ZIP Format to download the book in zipped PDF format Safety labels and security alert labels Observe all caution warning and danger statements to help prevent loss of service equipment damage personal injury and security problems This book uses the following safety labels and security alert labels CAUTION CAUTION A caution statement calls atten...

Page 18: ...ts of Avaya Communication Manager 555 245 704 Technical assistance Avaya provides the following resources for technical assistance Within the United States For help with Feature administration and system applications call the Avaya Technical Consulting System Support at 1 800 225 7585 Maintenance and repair call the Avaya National Customer Care Support Line at 1 800 242 2121 Toll fraud call Avaya ...

Page 19: ...umentation can be ordered directly from the Avaya Publications Center toll free at 1 800 457 1235 voice and 1 800 457 1764 fax International customers should use 1 207 866 6701 voice and 1 207 626 7269 fax Sending us comments Avaya welcomes your comments about this book To reach us by Mail send your comments to Avaya Inc Product Documentation Group Room B3 H13 1300 W 120th Ave Westminster CO 80234...

Page 20: ...About This Book 20 Installation and Configuration of the G150 Media Gateway ...

Page 21: ...ill function optimally within the customer s network Each of these processes have been documented before the installation You should verify that you have all the necessary information before going to the site see Appendix B Information Checklists Use the Planning Documentation To guide you in your preparations for the installation use the Installer s Checklists see Appendix B Information Checklist...

Page 22: ...the Project Manager for instructions The planning documentation will list contact information for the Project Manager and other key personnel CAUTION CAUTION Wear an anti static wrist ground strap whenever handling components of an Avaya G150 Media Gateway Connect the strap to an approved ground such as an unpainted metal surface If you have any questions about the equipment order or if the equipm...

Page 23: ...gateway as follows All analog trunks in that gateway that are administered and enabled appear as a group of virtual managed 64 Kbps trunk group members Each digital trunk in that gateway that is administered and enabled appear as a group of virtual managed 64 Kbps trunk group members The number of signaling groups supported is defined by the following table Table 2 Port Capacity for supported Medi...

Page 24: ...es and PCs For LAN2 G150 provides a single Ethernet port typically used for connection to a WAN service In the back of all G150 models the following are supported An additional WAN slot to support other network connections such as T1 PRI and BRI central office lines and V 35 X 21 A twin PCMCIA socket for a Wireless LAN card when using the system as an Access Point for 802 11b support of a wireless...

Page 25: ...vent of mains power supply failure Analog Port 2 is automatically switched to Phone port 1 Analog Telephone Ports These ports are used for connection to standard analog telephones fax machines and modems Using standard structured wiring these RJ45 ports can be extended to the required telephone location When telephones are equipped with line cords that terminate in RJ11 plugs then pin to pin RJ11 ...

Page 26: ... as LAN1 WAN Port This is a 10 100Mbs Ethernet LAN port for connection to an IP routed WAN e g DSL Within the configuration software application Manager this port is referred to as LAN2 Cables G150 is supplied with one red CAT 5E cable For Port Pinouts and Cables refer to Appendix A Technical Data G150 2T 4A 4 VoIP This variant of the G150 includes the following Two Analog Loop Start Trunks Two wa...

Page 27: ...ones are equipped with line cords that terminate in RJ11 plugs then pin to pin RJ11 RJ45 adapters should be used Note Note Fax modem ports are used with local G150 trunks only LAN Ports These are LAN 10 100Mbps Layer 2 Ethernet switches and are used for PC and server connectivity They have Auto MD1 MD1X capability and hence avoid the need for LAN crossover cables when connecting to a hub They can ...

Page 28: ...ith one red CAT 5E cable For Port Pinouts and Cables refer to Appendix A Technical Data Back Panel of the G150 all models All models of the G150 have the same configuration when viewing the back of the control unit Figure 3 G150 back view Connections External O P Socket Not used with the G150 DC Power I P Socket Socket for the external 24V DC unregulated power supply DTE Port A 9 way D type socket...

Page 29: ...oint The unit is also earthed via the power cable through the lump in line PSU WAN Interface Cards These WAN interface cards provide for the ability of customers to expand their voice PSTN trunk options to include BRI and T1 ISDN PRI The local serving PSTN provider may offer one or the other of these interfaces in the given country of destination for this gateway The WAN slot in the back panel of ...

Page 30: ...ng caller s phone number Multiple Subscriber Number Provides up to 10 numbers for routing purposes This services is usually mutually exclusive with the DDI DID service G150 WAN Expansion Card The WAN expansion card is fitted to the G150 to provide a single WAN connection X21 V35 or V24 via a 37 way D type socket Line speeds up to and including 2Mbps are supported on the interface The carrier provi...

Page 31: ...ed with a Wireless LAN card and the Wireless LAN Access Point license key The G150 supports the following in relation to wireless access capabities 2 4 GHz to 2 5 GHz band Automatic fallback 11Mbits s 5 5Mbits s 2Mbits s or 1Mbits s IEEE 802 11 and IEEE 802 11b compliance Wireless Fidelity Wi Fi compliance Interoperable with other 802 11b compliant devices WEP or RC4 security Range up to 550M 1750...

Page 32: ...affic on slow bandwidth links When operating over Frame Relay G150 will mark non voice traffic that exceeds the committed information rate as discard to ensure voice receives priority Traffic that is being sent over a G150 Ethernet interface is DiffServ marked but treated as a single queue Silence suppression allows the best use of available bandwidth Silence suppression works by sending descripti...

Page 33: ... on the G150 These are configuration examples only and are intended to demonstrate the flexibility of the G150 Sample Small Branch Office Setup A small branch office that requires the following connectivity Two analog trunks One IP WAN connection to the Communication Manager shown as a DSL connection in Figure 4 Two analog telephones one fax Up to four IP telephones One printer Voicemail at compan...

Page 34: ...of the G150 Media Gateway Figure 4 Sample of a Small Branch Office Setup A Sample Medium Branch Office Connectivity example for a medium sized branch office 2 analog trunks 1 IP WAN connection 2 fax machines 6 IP phones Workgroup switch for data voice devices Voicemail at company HQ ...

Page 35: ... via 10 100 WAN port 2 analog trunks for local calls or fallback 3rd party LAN switch with QoS 6 IP phones each with 1151B1 PoE PSU Capacity for 10 additional IP phones 8 DS ports for future use Not currently supported on the G150 Figure 5 Sample of a Medium Branch Office Setup ...

Page 36: ...nding post Note Note In addition ensure that you have sufficient cables that are not supplied with the modules e g Line Cords for structured cabling and power supply cables Programming These are the tools required for programming of a newly installed G150 system PC running Windows 98 2nd Edition 2000 Professional SP2 Server SP2 XP Professional Server XP Home NT4 Workstation SP6 NT4 Server SP6a or ...

Page 37: ...d location must meet the following requirements Check that the area is a well ventilated area having a temperature range of 0 C to 40 C and a humidity range of 10 to 95 non condensing Check there are no flammable materials in the area Check there is no possibility of flooding Check that no other machinery or equipment needs to be moved first Check that it is not an excessively dusty atmosphere Che...

Page 38: ...ectric shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions Power Supply Requirements G150 should only be connected to a clean power supply or to a UPS with 3 pin connectors ...

Page 39: ...h as building steel or an earthed metal cold water pipe Installing a New G150 System Initial Assembly Overview Prior to initial assembly and mounting shelf wall mounting or free standing of your system check that The required Trunk Interface Modules have been installed and are of the correct country variant type Where structured cabling is to be used it has been installed conforms to all local reg...

Page 40: ... the G150 can be either shelf or wall mounted Four retaining slots item 1 below enable the G150 control unit to be mounted and secured either Horizontally on a shelf leaving sufficient space for the cabling at both front and rear of the unit Vertically from a wall with the front panel facing down only Figure 6 Wall Mounting Sample A Z bracket item 2 below supplied with unit is used to retain the G...

Page 41: ...ase of the unit using the M3 Plastite self tapping screw supplied 3 Slide the G150 unit onto the two screws locating them into the two retaining slots item 1 below 4 Mark the position of the retaining screw No 8 Panhead or similar not supplied that is to be used through the slot of the Z bracket 5 Remove the unit from the wall and using suitable wall fixings drill a hole for the Z bracket retainin...

Page 42: ...over item 2 by removing the four retaining screws two either side items 3 and proceed as follows 3 Remove the rear panel item 4 Only discard if a WAN module is being fitted see step 4 below On the rear panel press out all of the knock out panels item 5 for a Quad BRI or just the middle one for a PRI T1 Plug the trunk board item 7 onto it s sockets and stand off hex pillars Ensure that the trunk mo...

Page 43: ...Installing a New G150 System Issue 1 June 2005 43 Figure 8 Installing Integral Modules You have now completed the initial hardware installation of the G150 Media Gateway ...

Page 44: ...Installing Hardware for the G150 Media Gateway 44 Installation and Configuration of the G150 Media Gateway ...

Page 45: ...r such as entering new stations and trunks it is a good idea to save translations both before and after Sample configuration A sample configuration is used for illustration purposes in this chapter In this configuration the media server S8500 or S8700 series and central gateway G650 SCC1 MCC1 CMC1 or G600 have the following characteristics Server with name mainS8500HQ physically located in Chicago...

Page 46: ...presentative must administer these fields or install a license file that enables the options identified by these fields 1 Type display system parameters customer options and press ENTER to display the screen Press NEXT to display page 2 The system displays Page 2 of the Optional Features screen G150 Network Region 3 Central Gateway Network Region 1 Server C LAN IP MedPro IP routed remoG150denver m...

Page 47: ...group member Maximum Concurrently Administered Remote Office Stations Total number of stations analog for all G150 Media Gateways supported by this media server Note Note If these values are not large enough you may have to request a new RFA license file to increase them Please contact your sales representative 3 Press NEXT until you see page 4 The system displays Page 4 of the Optional Features s...

Page 48: ... y IP Stations y Enable dadmin Login y Internet Protocol IP PNC y Enhanced Conferencing y ISDN Feature Plus y Enhanced EC500 y ISDN Network Call Redirection y Enterprise Wide Licensing y ISDN BRI Trunks y Extended Cvg Fwd Admin y ISDN PRI y External Device Alarm Admin y Local Survivable Processor y Extended Cvg Fwd Admin y Malicious Call Trace y External Device Alarm Admin y Mode Code for Centrali...

Page 49: ...Tenant Partitioning n PNC Duplication n Terminal Trans Init TTI y Port Network Support y Time of Day Routing y Processor and System MSP n Uniform Dialing Plan y Private Networking y Usage Allocation Enhancements y Processor Ethernet y TN2501 VAL Maximum Capacity y Remote Office y Wideband Switching y Restrict Call Forward Off Net y Wireless n Secondary Data Module y Page 9 of x MAXIMUM IP REGISTRA...

Page 50: ...res and press ENTER to display the screen Press NEXT until you can see page 14 The system displays Page 14 of the Feature related System Parameters screen Figure 14 Direct IP IP Audio and IP Hairpinning screen change system parameters features page 14 FEATURE RELATED SYSTEM PARAMETERS AUTOMATIC EXCLUSION PARAMETERS Automatic Exclusion by COS y Automatic Exclusion Coverage Hold y Automatic Exclusio...

Page 51: ...ant to set IP Audio Hairpinning to y Administer IP Boards Log into the system using a customer login with super user permission Note Note The following information is required prior to performing the Communication Manager administration The IP Address of the G150 Media Gateway Security Codes passwords for each G150 Media Gateway station Instructions Administer circuit packs Note Note For an S8300 ...

Page 52: ...d TN2302 circuit packs Note Note If administration was not performed on these circuit packs refer to the Administration for Network Connectivity for Communication Manager 555 234 504 document for instructions display circuit packs Page 1 of 5 Circuit Packs Cabinet 1 Carrier A Cabinet Layout five carrier Carrier Type port Slot Code SF Mode Name Slot Code SF Mode Name 11 TN754 C Digital Line 01 TN76...

Page 53: ...f the G150 Media Gateway as entered on the Configuration screen in the G150 Manager See Connecting G150 to the Network Communication Manager in Chapter 3 3 Press ENTER to effect the changes 4 Type list ip interfaces and press ENTER to display the IP Interfaces screen The system displays the IP Interfaces screen change node names ip Page 1 of 1 IP NODE NAMES Name IP Address Name default 0 0 0 0 ___...

Page 54: ..._ ____ ____________ 255 255 255 0 ___ ___ ___ ___ ___ n _____ ____ ____________ 255 255 255 0 ___ ___ ___ ___ ___ n _____ ____ ____________ 255 255 255 0 ___ ___ ___ ___ ___ n _____ ____ ____________ 255 255 255 0 ___ ___ ___ ___ ___ n _____ ____ ____________ 255 255 255 0 ___ ___ ___ ___ ___ n list ip interface Page 1 of 4 IP INTERFACES Net ON Type Slot Code Sfx Node Name Subnet Mask Gateway Addr...

Page 55: ... PROCR S8300 Media Server must match exactly the IP address of the primary gatekeeper as entered on the Configuration screen in the G150 Manager See Gatekeeper Registration in Chapter 3 7 If any changes are necessary exit the list IP Interfaces screen Type change ip interfaces slot_number_of_circuit_pack for DEFINITY Servers or S8500 S8700 or S8710 Media Servers or change ip interfaces procr for a...

Page 56: ...s procr for an S8300 Media Server and press ENTER to display the IP Interfaces screen 2 Type n in the Enable Ethernet Pt field 3 Press Submit to save your changes 4 Type add data module next and press ENTER to display the Data Module screen The system displays the Data Module screen Figure 20 Data Module screen 5 Complete the following fields Type Type Ethernet Port Type the slot location of the C...

Page 57: ...ed There are two to four additional control links one that is a shared signaling connection for the analog trunks and one signaling connection for each digital trunk With rough estimation an active signaling channel consumes about 3 Kbps bandwidth Calculating the amount of bandwidth that voice encoding over IP requires is a little more complex The G150 Media Gateway offers a choice of CODECs from ...

Page 58: ...erall one way bandwidth assuming no silence suppression BW BW no overhead x 464 bits payload per packet bits payload per packet Plugging the number of bits of payload per packet determined earlier into this formula yields the following values for one way bandwidth including overhead Instructions 1 Type change ip codec set number and press ENTER to display the screen The system displays the IP CODE...

Page 59: ...iple countries be sure that the media server and its IP Media Processor s or VoIP engine reside in the network region most central and appropriate for the G150 Media Gateways Since the country specific tones assigned to the VoIP resources are based on where the server s VoIP resource resides and the tones are used for all G150 traffic the server s VoIP resource should be located in the country req...

Page 60: ...gion IP IP Direct Audio Type y yes to allow shuffling between server s endpoints and endpoints in other network regions change ip network region 1 Page 1 of 19 IP NETWORK REGION Region 1 Location 1 Home Domain Name MainS8500HQ Intra region IP IP Direct Audio y AUDIO PARAMETERS Inter region IP IP Direct Audio y Codec Set 1 IP Audio Hairpinning y UDP Port Min 2048 UDP Port Max 65535 RTCP Reporting E...

Page 61: ... agree with the differentiated services setting in the network The value 46 is the default and is required for regions that contain G150 Media Gateways Audio PHB Value Assign the per hop behavior for audio signals to agree with the differentiated services setting in the network The value 46 is the default and is recommended for regions that pass VoIP traffic with Diff services between Communicatio...

Page 62: ... CODEC set 2 Network region 10 using CODEC set 5 Network region 13 using CODEC set 6 5 Press ENTER to save the changes 6 Type change ip network region number and press ENTER to display the IP Network Regions screen again The system displays the IP Network Region screen change ip network region 1 Page 3 of 19 Inter Network Region Connection Management src dst codec direct Dynamic CAC rgn rgn set WA...

Page 63: ...n that can benefit from hairpinning UDP Port Min Type 2048 This is used by the Media Processor for audio RTP RTCP connections Note Note See UDP Port Assignments on page 65 for more information on UDP ports change ip network region 1 Page 1 of 19 IP NETWORK REGION Region 1 Location 2 Home Domain Name remoG150denver Intra region IP IP Direct Audio y AUDIO PARAMETERS Inter region IP IP Direct Audio y...

Page 64: ...0 Media Gateways 8 For DEFINITY Servers or S8500 S8700 or S8710 Media Servers only if C LAN and IP Media Processing resources are shared between regions go to page 3 which is the Inter Network Region Connection Management screen Otherwise go to Administer multiple locations on page 67 Note Note Sharing of resources between or among network regions is allowed only if you make an entry specifying th...

Page 65: ...assignments for the analog trunks This table is used in combination with one of the following three tables depending on the G150 Media Gateway s use of a WAN card Table 8 Port Assignments for Analog Stations no BRI or PRI WAN card Table 9 Port Assignments for BRI Trunks and Analog Stations BRI WAN card Table 10 Port Assignments for PRI Trunks and Analog Stations T1 WAN card The port assignments id...

Page 66: ...Table 9 Port Assignments for BRI Trunks and Analog Stations BRI WAN card Trunk Extn Type RAS UDP Port Q 931 Port RTP UDP Port RTCP UDP Port 1st BRI Trunk Ch 0 6001 7001 49160 49161 1st BRI Trunk Ch 1 6001 7001 49162 49163 2nd BRI Trunk Ch 0 6002 7002 49164 49165 2nd BRI Trunk Ch 1 6002 7002 49166 49167 3rd BRI Trunk Ch 0 6003 7003 49168 49169 3rd BRI Trunk Ch 1 6003 7003 49170 49171 4th BRI Trunk ...

Page 67: ...1 Type change locations and press ENTER The system displays the Locations screen Table 10 Port Assignments for PRI Trunks and Analog Stations T1 WAN card Trunk Extn Type RAS UDP Port Q 931 Port RTP UDP Port RTCP UDP Port PRI Trunk Ch 0 6001 7001 49160 49161 PRI Trunk Ch 1 6001 7001 49162 49163 PRI Trunk Ch 2 6001 7001 49164 49165 PRI Trunk Ch 23 6001 7001 49204 49205 1st Analog Station 6002 7002 4...

Page 68: ...ype an Attendant FAC for attendant access if the number should be different than the system wide attendant FAC Loc Parms Type the number of a set of location parameters if the G150 requires unique parameters such as loss parameters Prefix If necessary for the G150 location type the prefix that Communication Manager should insert to the calling number ID for calls made from the location Proxy selec...

Page 69: ...the IP Node Names screen Note Note This name must also match exactly the name of the G150 Media Gateway as entered on the System SO Gateway Gateway Name configuration in the G150 Manager See Identifying the G150 to the Communication Manager in Chapter 3 Network Region Assign the number of a previously administered Network Region for the G150 Media Gateway If a Network Region is not assigned use th...

Page 70: ...group registration appears until the signaling group is administered Figure 28 Status Remote Office screen The following fields represent the administration of the Remote Office Node Name IP Address Network Region Location The Trunk Signaling Groups lists the active signaling groups In this example 5 is the analog signaling group The Stations Registered field lists those stations that are register...

Page 71: ...sing the G150 Media Gateway solely for analog station connectivity then you will not need an H 323 trunk or signaling group between the G150 Media Gateway and the media server Each G150 Media Gateway has its own listening port and signaling group for the digital trunks T1 or BRI Set up a new signaling group and trunk group administered for H 323 signaling Instructions Setting up a signaling group ...

Page 72: ...tion Manager in Chapter 3 Near end Listen Port Type a port number in the 5000 9999 range Far end Listen Port Type 7001 This is the dedicated TCP port in the G150 Media Gateway For an explanation of the TCP port usage please refer to Table 8 Table 9 and Table 10 Calls share IP Signaling Connection Type y Page 1 of 5 SIGNALING GROUP Group Number 6__ Group Type h 323 Remote Office y Max Number of NCA...

Page 73: ...ice Type Type tie Codeset to Send Display Type 6 The default is 6 which supports interoperability with non Communication Manager systems add trunk group 6 Page 1 of 22 TRUNK GROUP Group Number 6 Group Type isdn CDR Reports y Group Name ro link denver COR 1 TN 1 TAC 6 Direction two way Outgoing Display n Carrier Medium IP Dial Access y Busy Threshold 255 Night Service Queue Length 0 Service Type ti...

Page 74: ...ignments screen complete the following fields to add trunk group members Port Type IP Note Note When the screen refreshes Communication Manager replaces IP with a virtual trunk number in the format Txxxxxx Sig Grp Assign the number of the signaling group that provides the signaling channel for this trunk group Note Note On the G150 Media Gateway there is a maximum of 23 trunk group members for eac...

Page 75: ... Manager only supports one analog signaling group to an individual G150 Media Gateway All trunk group members will be part of this single managed signaling group For example if you are deploying any model of the G150 Media Gateway and have two analog WAN ports connected to the PSTN network both of the circuit switched channels utilized are part of this one signaling group Each G150 Media Gateway t...

Page 76: ...Connection Type y Direct IP IP audio connections Type y to enable IP call shuffling otherwise type n IP Audio Hairpinning Type n to disable This setting prevents hairpinning for calls using this signaling group even if the server s system parameters and the network regions have been enabled for hairpinning 3 Press ENTER to save your changes add signaling group 5 Page 1 of 5 SIGNALING GROUP Group N...

Page 77: ...oup 7 is the correct loss group for analog trunks on the G150 Media Gateway 3 Go to the Group Member Assignments screen to associate the trunk group with the signaling group add trunk group 5 Page 1 of 22 TRUNK GROUP Group Number 5 Group Type isdn CDR Reports y Group Name ro anal den COR 1 TN 1 TAC 05 Direction two way Outgoing Display n Carrier Medium IP Dial Access y Busy Threshold 255 Night Ser...

Page 78: ...is group 5 Type change signaling group number of signaling group and press ENTER to return to the signaling group screen See Figure 32 6 In the Trunk Group for Channel Selection field type the number of the trunk group that should be associated with this signaling channel 7 Press ENTER to save your changes Administer loss plan To administer a loss plan see Appendix G Loss Plan Settings These are u...

Page 79: ...munication Manager must exactly match the extensions and passwords you enter in the G150 Manager See Extension Numbering within G150 and Setting up Users in Chapter 3 for details on configuring this information on the G150 Manager interface Add an analog telephone 1 Type add station extension number and press ENTER to display the Station screen The system displays the Station screen IP telephones ...

Page 80: ...The maximum length of the security code password is seven digits Note Note The security code must match the password administered on the G150 Manager for the extension Remote Office Phone Type y yes 3 Press ENTER to save your changes and go to page 2 of the Station screen add station 4101 Page 1 of 4 STATION Extension 4101 Lock Messages n BCC 0 Type 6210 Security Code 1234567 TN 1 Port x Coverage ...

Page 81: ...ia Server As a result the country tones used in call processing are typically those tones associated with the country in which the server resides not the tones used typically in the location in which the G150 resides change station 4101 Page 2 of X STATION FEATURE OPTIONS LWC Reception spe Auto Select Any Idle Appearance n LWC Activation y Coverage Msg Retrieval y LWC Log External Calls n Auto Ans...

Page 82: ...Identify the phone for your records Security Code Match the password set up on the G150 Media Gateway administration Survivable GK Node Name Type the name of the G150 Media Gateway with which this phone is co located Check the IP Node Names screen for names 3 Go to page 2 of the Station screen add station 4101 Page 1 of 4 STATION Extension 4101 Lock Messages n BCC 0 Type 4602 Security Code 1234567...

Page 83: ... you administer should be mirrored whenever possible in administration of the G150 for survivable mode change station 4101 Page 2 of X STATION FEATURE OPTIONS LWC Reception spe Auto Select Any Idle Appearance n LWC Activation y Coverage Msg Retrieval y LWC Log External Calls n Auto Answer none CDR Privacy n Data Restriction n Redirect Notification y Idle Appearance Preference n Per Button Ring Con...

Page 84: ...Communication Manager Administration for the Avaya G150 Media Gateway 84 Installation and Configuration of the G150 Media Gateway ...

Page 85: ...ub tending mode is defined as the following An established connection between the G150 and Communication Manager The G150 operates as an H 323 gateway that is managed by the Communication Manager Feature Server in accordance with the Communication Manager Remote Office feature group Control of trunks is via the Communication Manager All telephone features and functions are driven by the Communicat...

Page 86: ...ftware for administering the G150 Connect the phones to the G150 Test survivable mode See Testing an Installation on page 144 for more information Ensure there is IP connectivity between the G150 and Communication Manager See Connecting G150 to the Network Communication Manager on page 128 for more information regarding the options for connecting the G150 to the Communication Manager Before going ...

Page 87: ...n on page 93 Specify an IP address for the G150 if necessary See Specify an IP Address to the G150 on page 95 Change the G150 system password See Change System Password on page 97 Configure G150 to communicate with Communication Manager See Configure G150 for the Communication Manager on page 99 Configure trunks on the G150 See Trunk Configuration on page 104 Administer G150 dial plan to correspon...

Page 88: ...ystem when first powered up will scan LAN1 and LAN2 for a DHCP server that will allocate it with an IP address If the G150 system does not find a DHCP server then it will automatically become a DHCP server itself with an IP address of 192 168 42 1 The G150 system will allocate an IP address to the PC if required Initially the G150 system assumes that all addresses are on the local LAN and that the...

Page 89: ...wish to use Select the language from the pull down list and click OK 2 The InstallShield Wizard for the G150 Admin Suite is started Click Next 3 The Destination folder location option menu is displayed Either accept the default location of where the Administration Suite is to be installed click Next or change the location by clicking Browse and entering a new location 4 Select the following compon...

Page 90: ...ch icon Click on the top level icon to display the matching entries in the right hand panel Double click on an entry in either the left or right hand panel to display the configuration form for that entry Each form contains a range of settings appropriate to the type of entry Each form may consist of a number of tabbed pages referred to as tabs Once accessed via the Configuration Tree the configur...

Page 91: ...es the new configuration needs to be saved before the changes are reflected When saving a configuration the new configuration is sent back to the G150 control unit for updating Hence the terms saving and sending a configuration are used interchangeably within Manager There are two ways to save a configuration via a system merge or a full reboot of the G150 control unit Manager tracks the changes m...

Page 92: ...his selection and perform a reboot if you desire The options available are Immediately Reboots the Control Unit immediately and will cut off any calls in progress When Free Reboots the G150 when the system is free no calls in progress The following options are only available with When Free selection Bar Incoming Calls When selected this option is checked with the When Free option and the system wi...

Page 93: ... the G150 4 Select OK Update Manager Account Information Upon installation of the Manager application the default application logon is as an Administrator and the default password is Administrator The Administrator has full administrative rights to make all necessary configuration changes For security purposes it is recommended that the account information logon name and password is changed as soo...

Page 94: ...cause the Administrator needs to have full access to the system Once this new account is created log off and log back onto Manager with the new account and delete the old Administrator account by right clicking on it and selecting Delete Creating Additional Operator Accounts Additonal operator accounts aside from the Administrator s account can also be created to allow varying degrees of access to...

Page 95: ... After all the necessary configuration access rights have been defined click OK The new operator has been created Specify an IP Address to the G150 By default the broadcast address 255 255 255 255 is used and all G150s on the local LAN are then displayed when is clicked to request for a configuration Specifying individual addresses maximum 10 allows quicker selection of the G150 required and is ma...

Page 96: ...f When off the Manager application does not check for a serial port when started Enter port number to be used for serial communication Not used with G150 Load Last File If this option is selected the last configuration file you were working on will automatically open when launching the Manager application Close Configuration after send Default On Automatically closes the configuration file open in...

Page 97: ...onfiguration if the selection has been changed by simply going to File Preferences and selecting the IP address before opening a configuration Change System Password Part of the default configuration that comes with the G150 is the system password This password controls access to the operation of the G150 and is required to configure and administer the G150 The default system password is password ...

Page 98: ...eway Figure 45 Manager Configuration screen 3 From the System tab delete the current password in the Password and Confirm Password fields Enter the new password in to both fields Password must be at least 4 characters long and the system is case sensitive Make note of this new password in a safe location ...

Page 99: ...n ready Configure G150 for the Communication Manager Identifying the G150 to the Communication Manager Because multiple G150 Media Gateways can be connected to the Communication Manager each G150 must be individually identified To identify your G150 to the Communication Manager 1 Click to receive a configuration form The Receiving config from dialog box appears displaying the IP address of the G15...

Page 100: ...ast configuration being performed on Manager click Save In the Sending Config To dialog box accept the selected save option and click OK Otherwise continue making additional configuration updates and perform a Save when ready Gatekeeper Registration The list of Communication Manager Gatekeeper IP addresses is recognized by the G150 via the Manager application on the SO Gateway tab within the Syste...

Page 101: ... this IP address is located within the Communication Manager configuration in the node names CLANx ip address field G150 enters its own IP address as the last one on the list thus assigning the G150 as the final fallback gatekeeper To enter a Gatekeeper IP address 1 Click to receive a configuration form The Receiving config from dialog box appears displaying the IP address of the G150 Enter the G1...

Page 102: ... If the Alternate Gatekeeper List is updated the G150 must be restarted for the updated list to be captured RAS UDP Port Configuration The RAS UDP Port field contains the UDP port used for RAS protocol exchanges with a Communication Manager Because the port number is consistent for most RAS protocol exchanges with Communication Manager the default entry of 1719 should be accepted To view update th...

Page 103: ... amount of time On the other hand if it is set to a time shorter than the RAS Discovery Timeout it is possible that the system will switch to survivable mode before discovery has been attempted on all the entries in the Gatekeeper List both the Subtending Host List and the Alternate Gatekeeper List Terminal Retry Time secs Default 120 secs Range 1 600 secs This time setting only applies during sub...

Page 104: ... want dialed The number can contain up to 9 digits including asterisk or pound hash The field must contain at least one digit Note Note This Destination When No DDI number may be overridden for each analog trunk See Analog Trunk Configuration on page 106 4 Click OK 5 If this is the last configuration being performed on Manager click Save In the Sending Config To dialog box accept the selected save...

Page 105: ...ration updates and perform a Save when ready DiffServe Settings for VoIP Calls To ensure that priority queuing is set appropriately and voice packets are not droped the DiffServe settings on G150 must match those set on Communication Manager and any other equipment such as routers on the network that effect Quality of Service These settings effect VoIP calls when the G150 is in both subtending and...

Page 106: ... equivalent of the SIG DSCP field will be updated automatically when this field is configured 4 Click OK 5 If this is the last configuration being performed on Manager click Save In the Sending Config To dialog box accept the selected save option and click OK Otherwise continue making additional configuration updates and perform a Save when ready Analog Trunk Configuration Control of trunks in sub...

Page 107: ...r can contain up to 9 digits including asterisk or pound hash Note Note When individual destinations are configured for individual trunks this setting overrides the system setting The system setting for this information is discussed in Incoming Trunk Call with No DID DDI Information on page 104 4 All other fields on the Line tab control this analog line s functions during survivable mode only The ...

Page 108: ...Type Default Loop Start Sets the analog line type Ground Start Loop Start Loop Start ICLID Caller ID Out of Service If the Out of Service type is selected outgoing calls can not be made on that trunk during sub tending or survivable mode To find out which type should be selected either check with your service provider or test the trunk Signaling Type Default DTMF Dialing Sets the signaling method ...

Page 109: ...tring will cause secondary dial tone delay Long CLI Line Default Off The CLI signal on some long analog lines can become degraded and is not then correctly detected If you are sure that CLI is being provided but not detected selecting this option may resolve the problem Modem Enabled Default Off only available on the first Analog trunk The first analog trunk on G150 can be set to modem operation V...

Page 110: ...he receive gain between 4 0 to 3 5dB in 0 5dB steps 6 When all necessary settings are configured click OK 7 If this is the last configuration being performed on Manager click Save In the Sending Config To dialog box accept the selected save option and click OK Otherwise continue making additional configuration updates and perform a Save when ready Quad BRI Trunk Configuration Control of trunks in ...

Page 111: ...calls cannot be blocked by outgoing calls Voice Channels The number of channels available for voice use Channels BRI 2 The settings for each channel can be edited by double clicking on a channel The Edit Channel dialog box for that particular channel displays the following configuration fields Incoming Group Outgoing Group Default 0 These settings apply to G150 in survivable mode only A group can ...

Page 112: ...t should be set to 127 which results in the exchange deciding on the TEI s to be used National Prefix Default 0 This indicates the digits to be prefixed to a incoming national call When a number is presented from ISDN as a national number this prefix is added eg 1923000000 is converted to 01923000000 International Prefix Default 00 This indicates the digits to be prefixed to an incoming internatio...

Page 113: ...ific Facility are sent in the call setup to the service provider On IP Office the values for TNS NSF and the actual phone number presented to the line are determined by parsing the number dialed through in sequence the TNS Special and Call by Call tabs Note also that B channels within the same line can be brought from different service provides Additionally some B channels can be used call by call...

Page 114: ...nel dialog box Users have the option of editing individual channels by double clicking on the channel or editing multiple channels by the following a Use the standard Window Key to select a continuous group Shift Key or Individual Channels Control Key b After selecting the last item via either of the above methods press the right mouse button while still holding down the Control or Shift Key Selec...

Page 115: ...ced tab the following configuration fields apply to the G150 in both sub tending and survivable mode Test Number Used to remember the external telephone number of this line to assist with loop back testing For information only Framing Default ESF Selects the type of signal framing used ESF or D4 Zero Suppression Default B8ZS Selects the method of zero suppression used B8ZS or AMI ZCS Clock Quality...

Page 116: ...ager click Save In the Sending Config To dialog box accept the selected save option and click OK Otherwise continue making additional configuration updates and perform a Save when ready T1 Trunk In band Signaling Configuration T1 is a standard for digital transmission in the United States and Canada Control of trunks in sub tending mode is driven by Communication Manager with the exception of cert...

Page 117: ...ix to all incoming numbers for callback This is useful if all users must dial a prefix to access an outside line The prefix is automatically placed in front of all incoming numbers so that users can dial the number back The settings for each channel can be edited via the Edit Channel dialog box Users have the option of editing individual channels by double clicking on the channel or editing multip...

Page 118: ...ociated trunk group s Direction setting on Communication Manager Bearer Default Any The type of traffic carried by the channel Voice Data or Any Service Default No Service or None If the line provider is set to AT T select the type of service provided by the channel from Call by Call SDN inc GSDN MegaCom800 MegaComWats Accunet NLDS I800 ETN Private Line AT T Multiquest For other providers the serv...

Page 119: ...tion using crossover Qsig cables Incoming Routing Digits This field only affects T1 line channels set to E M Tie E M DID E M Switched 56K and Direct Inward Dial Sets the number of routing digits expected on incoming calls This allows the line to present the call to the system once the expected digits have been received rather than waiting for the digits timeout to expire 6 Click OK 7 If this is th...

Page 120: ...clicking Extension from the Configuration Tree To assign different extension numbers to the physical phone extensions 1 Click to receive a configuration form The Receiving Config from dialog box appears displaying the IP address of the G150 Enter the G150 system password 2 Click Extension from the Configuration Tree Double click the extension you want to re number If you are configuring a new syst...

Page 121: ... password are used to register the user with Communication Manager The password is used for authentication by locally attached IP phones while in survivable mode Because of the important role that extension numbers play in setting up a dial plan it is essential that all extension numbering is completed prior to making additional dial plan configurations See Extension Numbering within G150 on page ...

Page 122: ...e to enter this information at any time 5 All other field on this window should be left at their default unless there are special requirements 6 Click OK 7 Repeat the above steps until all users and passwords are configured 8 If this is the last configuration being performed on Manager click Save In the Sending Config To dialog box accept the selected save option and click OK Otherwise continue ma...

Page 123: ...ensions that have not been configured in the dial plan are sent to the hunt group Main extension 200 whose members consist only of locally attached telephones The G150 comes with the Main hunt group as a default configuration Sample Incoming Call Route Figure 57 demonstrates how an incoming call route can be configured to route a DDI DID to a specific extension number Figure 57 Incoming Call Route...

Page 124: ...ensions that may not have been mapped via the Incoming Call Route These incoming voice calls are sent to the Hunt Group Main extension 200 by default whose members consist only of locally attached telephones This Hunt Group is configured in Group ring mode by default therefore all incoming calls ring each extension simultaneously Only this one hunt group is supported with the G150 in survivable mo...

Page 125: ... Type of Group When on user s in the group already on a call receive call waiting indication when a new call rings the group The users must also have their own Call Waiting setting set to On Ring Mode Default Group Sets the order in which each extension in a Hunt Group is rung Group All telephones in the Extension List ring simultaneously Linear Hunt Each extension is rung in order one after the o...

Page 126: ... Manager click Save In the Sending Config To dialog box accept the selected save option and click OK Otherwise continue making additional configuration updates and perform a Save when ready SNMP Traps G150 SNMP traps can be configured via the SNMP tab within the Manager System configuration form Traps can be sent to two independent IP addresses for applications where an end user and maintainer bot...

Page 127: ...ast configuration being performed on Manager click Save In the Sending Config To dialog box accept the selected save option and click OK Otherwise continue making additional configuration updates and perform a Save when ready To enable SNMP Trap Sending 1 Click to receive a configuration form The Receiving Config from dialog box appears displaying the IP address of the G150 Enter the G150 system p...

Page 128: ...cting it to Communication Manager See Testing an Installation on page 144 for information on testing in survivable mode Configuration without IP Phones If there are no IP phones connected locally to the G150 or any intentions of using IP phones in the future LAN1 can be used to connect to the network Once the necessary configuration on G150 and Communication Manager has been made configure G150 s ...

Page 129: ...ication Manager can be configured via Manager s LAN1 tab on the System configuration form Using LAN2 for Connection to Communication Manager The LAN2 configuration controls the ethernet port labelled WAN on the front of the G150 and this port can be used to connect the G150 to the Communication Manager Once all configuration has been made on the Communication Manager and G150 the WAN port on the f...

Page 130: ... network configuration LAN2 MUST be configured with a static address or as a DHCP client for connection to the network and thus to Communication Manager Because these two LANs are on separate subnets requests for IP addresses by devices on the LAN2 network will be provided by the network s DHCP server and NOT the G150 DHCP server on LAN1 Sample G150 Network Configuration With IP phones plugged int...

Page 131: ...42 x and G150 s address is set to 192 168 42 1 The LAN segment LAN2 is configured with the IP address range of 192 168 43 x G150 s address is set to 192 168 43 1 and Router A s address is set to 192 168 43 2 The G150 has a default route configured via Router A Communication Manager is configured with Router CM as its default gateway and with G150 s LAN1 address 192 168 42 1 in its IP Node Names li...

Page 132: ...N1 and LAN2 An instance where this is an issue are VPN gateways that support only one subnet at Site A In this case Router A can be configured to route with a single subnet 192 168 42 x with subnet mask of 255 255 254 0 in this example G150 can then split the subnet into two segments using Proxy ARP An IP route must be configured in G150 for each LAN1 address and must have Proxy ARP enabled To ena...

Page 133: ... continue making additional configuration updates and perform a Save when ready DHCP on LAN2 When using Proxy ARP if there is a network DHCP server on LAN2 this DHCP server must NOT allocate IP addresses outside LAN2 In other words the DHCP server must be configured to not allocate addresses to devices on LAN1 In this example the DHCP server should only allocate addresses 192 168 43 x and not 192 ...

Page 134: ...on this IP address MUST match that entered in the IP Node Names IP Address field for the corresponding G150 If the G150 is acting as a DHCP server on LAN1 then this address will be the DHCP starting address A static IP Address is recommended If the default static IP address is not acceptable based on the customer s addressing scheme obtain an acceptable IP address from the customer s network admin...

Page 135: ...N1 then this address will be the DHCP Starting address A static IP Address is recommended IP Mask Default 255 255 255 0 This is the Subnet mask used on LAN1 Dial In This option allows the G150 to allocate IP addresses to PPP Dial In users only It will not allocate IP addresses to local devices on this LAN If this configuration is selected please provide the following additional information IP Addr...

Page 136: ...de of the display window 3 Click the LAN2 tab and make the following selections within the DHCP Mode area Server default selection When selected the G150 is acting as the DHCP Server on LAN2 If this configuration is selected please provide the following additional information IP Address Default 192 168 43 1 This is the IP address of the G150 on LAN2 IP Mask Default 255 255 255 0 This is the Subnet...

Page 137: ... in this mode The fields will be filled automatically with the values received from the DHCP server 4 Once all the necessary information has been provided click OK 5 If this is the last configuration being performed on Manager click Save In the Sending Config To dialog box accept the selected save option and click OK Otherwise continue making additional configuration updates and perform a Save whe...

Page 138: ...Enter the G150 system password 2 Click Services from the Configuration Tree 3 Right click in the right hand side of the Manager configuration window and select New A service configuration window displays 4 Select the WAN Service type 5 Click OK 6 Select the Service tab 7 In the Name field enter an appropriate name such as WAN Connection In the Incoming Password field and the associated Confirm Pas...

Page 139: ...e leased line as this value is used in the calculation of bandwidth utilization If set incorrectly additional calls may be made to increase Bandwidth erroneously 4 In the RAS Name field select the name of the RAS WAN Service 5 Leave all other fields as their default 6 Click OK 7 If this is the last configuration being performed on Manager click Save In the Sending Config To dialog box accept the s...

Page 140: ... above 8 Click OK 9 If this is the last configuration being performed on Manager click Save In the Sending Config To dialog box accept the selected save option and click OK Otherwise continue making additional configuration updates and perform a Save when ready Using LAN1 for IP Phones and Connection to Communication Manager If IP phones are used they must be connected via the LAN ports on the fro...

Page 141: ...s own IP address as the default gateway to all IP stations connected to it Traffic intended for other subnets will be redirected to the true local router using ICMP redirect Do the following to configure LAN1 and the DHCP status of G150 1 Click to receive a configuration form The Receiving Config from dialog box appears displaying the IP address of the G150 Enter the G150 system password 2 Click S...

Page 142: ...on this IP address MUST match that entered in the IP Node Names IP Address field for the corresponding G150 If the G150 is acting as a DHCP server on LAN1 then this address will be the DHCP starting address A static IP Address is recommended If the default static IP address is not acceptable based on the customer s addressing scheme obtain an acceptable IP address from the customer s network admin...

Page 143: ... 176 option needs to be added to that server Avaya IP phones need the IP address of two H 323 Gatekeepers Communication Manager and G150 and a TFTP server for example a PC running Manager They do this by requesting the Option 176 setting from the DHCP server To configure Option 176 on the DHCP server define the following in the string value field this sample string value is based on Windows 2000 t...

Page 144: ...register with G150 Ensure two way speech between two IP phones Ensure two way speech between an analog phone and an IP phone Verification in Sub tending Mode Once all configuration has been made plug the IP phones into the LAN ports on the front of the G150 and connect the G150 to the Communication Manager Verify that the connection is established and the IP phones are configured correctly by ensu...

Page 145: ...r Restrictions set They are overridden by individual user short codes System assigned System defined short codes are matched against any dialing by any user They are overridden by individual user short codes The first shortcode found that matches a dialed sequence is the one used A set of default shortcodes are provided with the G150 configuration These default shortcodes will vary depending on th...

Page 146: ...his feature is also known as hotline and typically used with a phone in unattended reception areas or for door entry See the Dial on Pick up short code example for a sample of its use N Signifies a sequence of one or more digits dialed and then followed by a or The or are entered separately in Short Code field ie N or N X Match a single digit When a group of X s is used the short code matches agai...

Page 147: ...field S Place the digits following the S into the outgoing call s Calling Number field U Replace with the User Name of the User dialing the Short Code Enter following digits into sub address Replace with current dialed digits ie those that have been dialed so far and triggered the short code match One second pause in between DTMF digit dialing Any text must be surrounded by quotation marks eg User...

Page 148: ...n any format 9 xxxxx xxxxxx N 0 Dial Dialing prefix for an outside line and phone numbers with 11 digits 9 0 Secondary Dial Tone Dialing prefix for an outside line 70 N N 0 Dial Physical Extn By Number Emergency access 71 N N 0 Dial Physical Extn By ID Dials a specific extension using its system ID 4000 MAINTENANCE 0 RelayOn Connect disconnect modem to from first analogue trunk Table 12 G150 North...

Page 149: ...ial Extn Dial Physical Number By Extension Dial Physical Number By ID Dial Speech Dial V110 Dial V120 Dial Video Flash Hook Hold Call Hold Call Waiting 9N N 0 Dial Dialing prefix for an outside line and a phone number in any format 4000 MAINTENANCE 0 RelayOn Connect disconnect modem to from first analogue trunk Table 13 G150 United Kingdom Default Short Codes continued Short Code Number Line Group...

Page 150: ...e 401 Telephone Number 1 212 555 0000 Line Group ID 0 Feature Dial Charging a Call at the 3K1 Rate Below is a sample short code for charging an outgoing call at the 3K1 rate if it is supported on the customer s ISDN Short Code 97 N Telephone Number N Line Group Whichever line is configured for 3K1 rate Feature Dial3K1 N represents the phone number to be dialed and charged at the 3K1 rate For examp...

Page 151: ...allPickupAny Create a PSTN Backup Route The sample short code below creates a PSTN backup route to extensions at the other Communication Manager sites For example if the extensions 64xxx at the Communication Manager sites have DDI DID of 1408 555 2xxx then the following short code should be set up Short Code 64xxx Telephone Number 14085552xxx Line Group ID 0 Feature Dial Modem Control Shortcode Th...

Page 152: ... of Short Codes Example If the Feature Access Code displayed in Table 14 has been configured on Communication Manager then a system short code needs to be created on Manager to make this same feature available in survivable mode Trunk Access Code TAC If specific outgoing line access codes have been configured on Communication Manager and the customer wants them available when the G150 goes into su...

Page 153: ...able mode can be configured via system or user short codes on Manager Example If a barring of 1800 numbers is configured on Communication Manager then a short code needs to be configured on Manager to bar this same number in survivable mode The barring short code should look similar to the following the line group may vary depending on line setups Table 15 TAC and Short Code Communication Manager ...

Page 154: ...igital line the setup and use of the remote access differs slightly To setup remote access the following must be configured on Manager Change the password for the RemoteManager user account default user for dial in access Use the RAS Dialin account Create an Incoming Call Route Create an IP route optional To change the remote user password 1 Click to receive a configuration form The Receiving Conf...

Page 155: ...ration Tree Figure 36 shows the RAS DialIn window Figure 66 Manager RAS Configuration screen e Incoming Call Route A incoming call route for dial in access labeled DialIn is available by default Additional configuration Bearer Capability is available if necessary 1 Click to receive a configuration form The Receiving Config from dialog box appears displaying the IP address of the G150 Enter the G15...

Page 156: ...ber or from a set CLID 6 Click OK 7 If this is the last configuration being performed on Manager click Save In the Sending Config To dialog box accept the selected save option and click OK Otherwise continue making additional configuration updates and perform a Save when ready To enable the first analog line for a modem connection 1 Click to receive a configuration form The Receiving Config from d...

Page 157: ...ystem In the Destination drop down list select the RAS entry created above 4 Click OK 5 If this is the last configuration being performed on Manager click Save In the Sending Config To dialog box accept the selected save option and click OK Otherwise continue making additional configuration updates and perform a Save when ready Remote Dial up PC Setup Once remote access has been properly configure...

Page 158: ... first analog line The 4000 short code only works when the G150 is in survivable mode and from within the customer s site Thus when the remote user needs to have the modem connected or disconnected a call must be made to the customer s site requesting that the 4000 short code get activated While the modem is enabled the first analog line will not be available for call handling The LED on the front...

Page 159: ...nection to an active Gatekeeper is restored Requirements for Installing Voicemail Pro SMTP Requirements Before installing Voicemail Pro an SMTP server MUST be installed on the Voicemail Pro PC and tested for sending and receiving messages Voicemail Pro uses SMTP to send messages to the Modular Messaging or Message Networking messaging platform when connection to a gatekeeper is re established Voic...

Page 160: ... DHCP network may retain the same IP address between reboots this is not guaranteed If the G150 is acting as a DHCP server it defaults to using 192 168 42 2 to 192 168 42 201 for DHCP clients This leaves 192 168 42 202 to 192 168 42 254 for devices that require fixed IP addresses Disk Space A G150 Media Gateway installation of Voicemail Pro requires 500MB Installing Voicemail Pro For voicemail sup...

Page 161: ...emove Programs 3 Select IP Office Voicemail Pro and click Add Remove 4 From the options offered select Remove and click Next 5 Follow any prompts given during the removal process 6 When the process has been completed select the option Yes I want to restart my computer now and click Finish 5 Otherwise the InstallShield Wizard for Voicemail Pro will be started ...

Page 162: ...splayed Figure 70 Windows InstallShield Customer Information screen 7 Enter a user name and the company name These settings do not affect the installed application 8 Select who should be allowed to use the Voicemail client after installation on the server PC Selecting Anyone who uses this computer all users is recommended 9 Click Next to continue The following screen is displayed ...

Page 163: ...screen 12 Enter the User name and Password for the user account under which the Voicemail service should log on and run The Browse button can be used to browse the available PC or network accounts 13 Click Next The account details entered above are verified Entering a new user name will result in prompts to create a new PC user account with that name ...

Page 164: ... Configuration of the G150 Media Gateway Figure 73 Windows InstallShield Program Folder screen 14 Select the program folder into which icons for the Voicemail Pro components should be added 15 Click Next Figure 74 Windows InstallShiled File Copying screen ...

Page 165: ...gin installation of the software Figure 75 Windows InstallShield Setup Status screen 18 The progress of the software installation is shown until complete This procedure can take several minutes Figure 76 Windows InstallShield Finish screen 19 Following installation a request to restart the server PC appears Select Yes I want to restart my computer now and click Finish 20 Following the server PC s ...

Page 166: ...erface to central messaging is direct to Modular Messaging If this option is selected for the Mail Server address enter the Modular Messaging message storage server front end host name for example msscoe emea avaya com This must be a fully qualifed domain name and NOT be an IP address Note Note This configuration window is also available on the Voicemail Pro PC on the Control Panel IP Office Voice...

Page 167: ...is option and provide the relevant information Note Note This configuration window is also available on the Voicemail Pro PC on the Control Panel IP Office Voicemail Pro applet Figure 78 Voicemail Pro SMTP Settings screen 24 Click Finish The installation wizard will attempt to validate the email settings Figure 79 Voicemail Pro Validation screen 25 The software installation stage is now complete C...

Page 168: ...cemail Pro server installs a service using the user name and password of the account specified during installation The service is set to automatically restart each time the PC restarts To check that the service is started 1 Select Start Settings Control Panel 2 Select Administrative Tools 3 The following services need to be running Voicemail Pro Service VPIM Database Service VPIM Server Service Fi...

Page 169: ...splay window 3 Click the Voicemail tab Figure 81 Manager Voicemail Configuration screen 4 In the Voicemail Type field select the PC option Definitions of the options are as follows None No voicemail operation PC The Voicemail server is being run on a networked PC 5 In the Voicemail IP Address field enter the IP address of the PC that is running the Voicemail Server The default is 255 255 255 255 I...

Page 170: ...ears displaying the IP address of the G150 Enter the G150 system password 2 Click User from the Configuration Tree Double click the user you want to configure An edit window for that specific user is displayed 3 Click the Voicemail tab Figure 82 Manager s User Specific Voicemail Configuration screen 4 The Voicemail On tick box is available for configuration Tick the option If ticked G150 in surviv...

Page 171: ...er Modular Messaging only contains the Voicemail Pro mailbox ID Therefore when Interchange Network Messaging receives a voice message from Voicemail Pro it does the following Identifies the target system by the dialed network address Coverts the message to the appropriate messaging format of the destination messaging system Strips off the prefix digits according to the entries on the dial plan map...

Page 172: ...ote Note Only Mailbox IDs from G150 that are valid for voicemail are considered for mapping i e if an extension does not have voicemail active but is present in the Mailbox ID range it will be ignored Map Length Default blank Indicates the number of leading Mailbox ID digits to be replaced by the Map To string If this field is set to 0 no digits are replaced If this field is set to equal or greate...

Page 173: ...Replacement CLI field Replacement CLI Default non mail users This field contains the replacement text without spaces that will indicate the source mailbox user caller party when the Replace CLI box is checked Examples of Mailbox Mapping Usage The following are examples of mailbox mapping set up on Manager Each example assumes a start and end mailbox ID as well as an area code and local exchange se...

Page 174: ...or the individual mailboxes Unbroken range of extensions 200 299 are mapped to 303 555 4000 303 555 4099 Broken Range of Mailbox IDs Example in this example Voicemail Pro has the following broken mailbox ID range 200 299 corresponding to external numbers 303 555 4000 303 555 4099 3100 3999 corresponding to external numbers 303 555 4100 303 555 4999 5000 5999 corresponding to external numbers 303 5...

Page 175: ... many of the first N digits of the mailbox ID are replaced by the Map To string For this example 0 is used as a sample Map Length Because no digits are replaced based on the 0 Map Length the Map To characters include digits for the area code and local exchange prefix that identifies the mailbox IDs on the Voicemail Pro system Broken range of extensions and their corresponding messaging format 2000...

Page 176: ...aracters include digits for the area code the local exchange prefix and extension number that identifies the single mailbox ID Upgrading Voicemail Pro To upgrade an existing Voicemail Pro system an uninstall of the old system must first be performed To uninstall Voicemail Pro 1 Open the Windows Control Panel 2 Select Add Remove Programs 3 Select IP Office Voicemail Pro or the folder name entered w...

Page 177: ...t in Survivable Mode In survivable mode G150 acts as a stand alone sytem where all trunking and telephone functions are provided locally The G150 becomes a gatekeeper and handles calls using its own local call routing dial plan configuration In survivable mode G150 provides the following features to its registered users and directly connected telephones while attempting to re register to the Commu...

Page 178: ...h G150 Firmware for the IP phones is installed into the Manager program folder when Manager is installed When the IP phones are plugged into the ethernet port labeled LAN 1 2 3 4 etc on the front of the G150 G150 compares the IP phone s firmware with what it is available from the TFTP server the Manager PC or the G150 if it is fitted with a local memory storage card see TFTP Server Application for...

Page 179: ... latest firmware it will prompt for an extension number and password This information should match that entered on the Communication Manager Enter the information for that IP phone via the phone dial pad The same password is administered in three places during the configuration of G150 Administered on the PBX station form Administered on the Manager application via the User form Administered on th...

Page 180: ...o directly to store files This can be used with the G150 s inbuilt DHCP server to provide PC less operation Note Note G150 supports up to 32 concurrent TFTP access The process for configuring the TFTP server application has two main procedures Configuring a PC to send files to the memory card Configuring the G150 to use the memory card To configure a specified PC to send files to the memory card 1...

Page 181: ...e G150 Enter the G150 system password 5 Click System from the Configuration Tree and double click the G150 configuration on the right hand side of the display window 6 On the System tab enter the G150 s LAN1 IP address into the TFTP Server IP Address field 7 Click OK 8 Click Save In the Sending Config To dialog box accept the selected save option and click OK The G150 will now look on the memory c...

Page 182: ...em programming has been completed including the set up of directory numbers and names Note that by G150 telephones we mean devices manufactured and supplied by Avaya and not third party telephone devices The following instructions are the minimum required for testing of G150 telephones Detailed instructions for wall mounting and using G150 telephones are shipped with the telephones Connecting and ...

Page 183: ...ore connecting to the G150 system Connect the two wire device and make a test call Power Fail Telephones and Sockets The power fail sockets must be tested To test a power fail socket 1 Locate the socket and check that it is clearly labeled as a power fail socket 2 Connect a telephone to the socket 3 With power to the G150 system switched on make a test call 4 Switch the power to the G150 system of...

Page 184: ...G150 Media GatewayTelephone Support 184 Installation and Configuration of the G150 Media Gateway ...

Page 185: ...50 All cables discussed in this section are for internal use only All structured cabling site wiring MUST conform to all local regulations CAUTION CAUTION All ISDN and WAN cables should not be longer than 5 meters in length For Analog Trunk cables to reduce the risk of fire use only No 26 AWG or larger telecommunications line cord Analog Trunk Ports RJ45 Figure 85 Pin Table 24 Pin Description Pin ...

Page 186: ...6 Pin Pins 2 and 6 are shorted together and via a ringer capacitor connected to in 5 DS Ports Currently not supported for G150 ISDN Port and Cable PRI Figure 87 Pin Table 25 Pin Description Pin No Description 1 3 Do no tuse 2 Connected to pin 6 4 Ring 5 Tip 6 Connected to pin 2 7 8 Do not use Pin 1 Pin 8 Pin 1 Pin 8 ...

Page 187: ...h 3 meters 9 84ft Pins 7 and 8 are through connected for ease of construction They are not actually used Pin Connections Table 26 Pin Description Pin No Description Signal Direction 1 Receive Data Rx A To G150 2 Receive Data Rx B To G150 4 Transmit Data Tx A From G150 5 Transmit Data Tx B From G150 Table 27 Pin connections Both Ends PRI Color 4 Tx A Blue White 5 Tx B White Blue 3 White Green 6 Gre...

Page 188: ...WAN Port Cable Cable description Plug both ends RJ45 Cable Core Cat 5 UTP twisted pair cable RED exterior Cable Length 3 meters 9 84ft Pin Connections Table 28 Pin Connections Pin No Description Signal Direction 1 Receive Data Rx A To G150 2 Receive Data Rx B To G150 3 Transmit Data Tx A From G150 6 Transmit Data Tx B From G150 Pin 1 Pin 8 Table 29 Pin Connections Both Ends Color 4 Blue White 5 Wh...

Page 189: ... same cabinet as the G150 Cable description Plug both ends RJ45 Cable Core Cat 5 UTP twisted pair cable GREY exterior Cable Length 3 meters 9 84ft Pin Connections 3 White Green 6 Green White 1 White Orange 2 Orange White 7 White Brown 8 Brown White Table 29 Pin Connections continued Both Ends Color 2 of 2 Table 30 Pin Connections Both Ends Color 1 White Orange 2 Orange White 3 White Green 6 Green ...

Page 190: ...nued Both Ends Color 2 of 2 Table 31 Pin Connections Pin No 9 Way Description Signal Direction 3 Receive Data Rx To G150 2 Transmit Data Tx From G150 7 Request to Send RTS To G150 8 Clear to Send CTS From G150 6 Data Set Ready DSR From G150 5 Signal Ground 1 Data Carrier Detect DCD From G150 4 Data Terminal Ready DTR To G150 9 Ring Indicator RI From G150 Pin 9 Pin 1 ...

Page 191: ...stranded wire nominal capacitance of 95pF m resistance of 92 W km screened with tinned copper braid maximum working voltage of 440V rms and a Maximum current per core of 1A rms Cable Length 2 meters 6 57ft Audio Port 3 5mm Stereo Jack Socket Not supported with the G150 Functional Ground 3 5mm Jack Socket Figure 90 Pin e Table 32 Pin Description Pin No Description Common Common 0 volts Left 0 volts...

Page 192: ...cuit 2 3 0 Volts Ground Chassis 4 Not Connected 5 Not Connected Table 34 Control Circuit Control Circuit Information Control Circuit 1 Pin 2 and Pin 3 ensure that Pin 2 is at a positive voltage with respect to Pin 3 Control Circuit 2 Pin 1 and Pin 3 ensure that Pin 1 is at a positive voltage with respect to Pin 3 Table 35 Switch Settings Switch Setting Information ON Low resistance between Pins OF...

Page 193: ...V11 Tx B From G150 5 V11 Ctl B From G150 24 V11 Ctl A From G150 6 V11 Gnd 25 WAN ID 0 To G150 7 WAN ID 1 To G150 26 V24 Tx From G150 8 V24 DTR From G150 27 V24 RTS From G150 9 V24 Rx To G150 28 V24 RxClk To G150 10 V24 TxClk To G150 29 V24 RI To G150 11 V24 DCD To G150 30 V24 DSR To G150 12 V24 CTS To G150 31 N C 13 N C 32 V35 Tx A From G150 14 V35 Tx B From G150 33 V35 SCTE A From G150 15 V35 SCT...

Page 194: ...ith UNC 4 40 locking screws Other Equipment Plug 15 Way D Type plug with M3 locking screws Cable Core 6 twisted pair screened cable each core is 7 0 203mm 24 AWG tinned copper stranded wire nominal capacitance of 98pF m impedance of 77 at 1MHz screened with aluminized tape and a tinned copper wire drain Cable Length 3 meters 9 84ft Pin Connections Pin 19 at the G150 end is connected to the Screene...

Page 195: ...at 1MHz screened with aluminized tape and a tinned copper wire drain Cable Length 3 meters 9 84ft Pin Connections Connect pins 7 and 25 to pin 6 at the G150 end ONLY The maximum core to core capacitance MUST NOT exceed 800pF 3 SE Timing S A Twisted Pair 6 22 SE Timing S A Twisted Pair 13 6 Ground 8 Table 37 Pin Connections continued G150 Plug Name Cable Notes Other Plug 2 of 2 Table 38 Pin Connect...

Page 196: ...hone Each telephone port on the Phone modules acts as a Master socket thus only Slave Telephone Converters are required 14 Transmit Data B Twisted Pair S 35 Receive Data A Twisted Pair R 16 Receive Data B Twisted Pair T 36 Transmit Clock A Twisted Pair Y 17 Transmit Clock B Twiste Pair A 37 Receive Clock A Twisted Pair V 18 Receive Clock B Twisted Pair X 33 External Clock A Twisted Pair U 15 Exter...

Page 197: ... relevant BT Newplan socket connections may be reversed as polarity is not important Table 39 Pin Connections RJ11 Pin Number RJ45 Pin Number BT Newplan Socket in Number 3 4 2 4 5 5 Telephone Converter Cable Structured Wiring Unity Phone BT New Plan Socket RJ11 Plug RJ45 socket Latch 1 7 6 Bell 5 B 4 A Bell return 3 2 2 3 4 5 6 6 5 4 3 2 1 RJ45 or RJ11 plug BT Newplan Socke ...

Page 198: ...Input port External O P socket not used with the G150 These Ports are classified as follows Table 40 Port Classifications Port Name Port Description Port Classification PRI Port PRI ISDN connection NET TNV Operating within the limits of SELV Analog ports Two wire analog trunk TNV3 Power fail ports Two wire analog trunks TNV3 DTE port Async Data coonnection SELV Analog Telephone ports Telephone Ext...

Page 199: ...nection of separately registered equipment or from other network connection ports Gain setting adjustment by unqualified personnel may result in violation of the FCC rules Qualified personnel may adjust gain settings above these levels only where Measurement is made to ensure that the power levels sent to line at each network interface connected does not exceed the maximum levels specified in FCC ...

Page 200: ...wer input Rating 24Vdc 1 8A max 45 W Lump in Line PSU Power Requirements I P 100 240Vac 50 60Hz 81 115VA Input current 1 5A max Table 42 G150 Interfaces Interface Information DTE 9 way D type female connector V 24 V 28 Analog ports RJ45 sockets Loop start Power Fail ports RJ45 sockets telephone ports act as master sockets analog port 2 switches to Phone port 2 Telephone RJ45 sockets EU Telephone p...

Page 201: ...channel 64kbps 23B D WAN standard RJ45 Socket Ethernet LAN port WAN optional 37 way D Type female sockets X 21 interface to 2048k bps V 35 interface to 2048k bps and V 24 interface to 19 2k bps Audio 3 5mm Stereo Jack socket Input impedance 10 k channel Maximum AC signal 200mV rms External Control 3 5mm Stereo Jack socket Switching Capacity 0 7A Maximum Voltage 55V DC On state resistance 0 7 Short...

Page 202: ...Technical Data 202 Installation and Configuration of the G150 Media Gateway ...

Page 203: ...s for various access methods G150 Configuration Information Dial plan and server information Installation Site Information Customer and site contact information tools laptop with 32 MB RAM 40 MB available disk space RS 232 port connector cross over Ethernet cables direct Ethernet cable serial cable and adapter Ethernet network connection NIC card screwdriver software Windows XP NT 2000 2003 operat...

Page 204: ...Properties 9600 baud rate no parity 8 data bits 1 stop bit no SSO login Obtaining this login will require that you complete the authentication process You will not be able to obtain the license file or to perform remote feature activation without the SSO login authentication process You will not be able to obtain the license file or to perform remote feature activation without the SSO login dial p...

Page 205: ... The IP address of the Communication Manager in which G150 is connected to and the IP address of other active gatekeepers must be known prior to starting the configuration of G150 Name Password G150 Media Gateway ftp anonymous email address Communication Manager Communication Manager IP Address Alternative Gatekeeper IP Address Alternative Gatekeeper IP Address ...

Page 206: ...rver on the network If yes how many IP addresses will the G150 assign This defines the number of sequential IP addresses including the Control Unit IP address that is allocated via DHCP The G150 can assign IP addresses to Dial In users only If yes how many IP addresses will the G150 assign This defines the number of sequential IP addresses including the Control Unit IP address that is allocated vi...

Page 207: ...the system is in survivable mode This information needs to math those entered on the Communication Manager Please provide the following information for each user requiring DID DDI List the telephone numbers or types of numbers i e 800 numbers you want users to be barred from dialing when the system goes into survivabble mode User s Name Extn Number DDI Barred Telephone Numbers ...

Page 208: ...allation Address Shipping Address Customer Contact Name Title Phone FAX Mobile Pager email Off hours contact Salesperson Account Exec Sales AE phone Other Contact Info Notes to installer access procedures safety security procedures Access Contact Name Title Phone FAX Mobile Pager email Off hours contact Installer Name Date of Installation ...

Page 209: ...s fitted to the real time clock on the G150 mother boards WARNING WARNING The Lithium battery must only be replaced by Avaya personnel or authorized representatives There is a danger of explosion if the battery is incorrectly replaced Replace only with the same or equivalent type recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions Lightning Protec...

Page 210: ...uency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try t...

Page 211: ...attempting an upgrade ensure that you have performed all the necessary Pre Upgrade Checks Pre Upgrade Checks To ensure that the upgrade occurs smoothly these pre upgrade checks need to be performed before an upgrade is attempted Static IP address for Manager PC Ensure that the Manager PC has a fixed static IP address This address should be on the same subnet as the G150 with the subnet mask set co...

Page 212: ...to the Manager directory The directory is shown in the Manager s title bar and can be set by doing the following 1 Log onto Manager 2 Click File Change Working Directory A Select Directory window appears 3 In the Binary Directory bin files field make sure that it contains the file path of where the Manager application was installed If it does not click the Browse icon to the right of the text box ...

Page 213: ...figuration file 3 Click Save Upgrading Manager When upgrading a G150 from one core software level to another the recommended process is to upgrade Manager as well This is done by uninstalling and then reinstalling the application software The uninstall process below only removes those files installed during the original application installation Any other files added since user files system configu...

Page 214: ...ected to any local G150 At this point you should enter the specific IP address of the G150 you wish to upgrade by clicking the drop down box associated with the Unit Broadcast Address field or entering the IP address into this field and click Refresh or check the network settings The list also shows the current software level of the units under the Version column and the level of the appropriate n...

Page 215: ...ly accordingly If you want the to continue click OK Clicking Cancel will erase all the new bin files from the RAM of the G150 The unit will continue operating as if an upgrade was never attempted 11 Under the Status column on the UpgradeWiz window the status of the upgrade can be tracked 12 When the upgrade is complete a prompt stating All units have graded is displayed 13 Click OK 14 The upgrade ...

Page 216: ...Upgrading the G150 Media Gateway 216 Installation and Configuration of the G150 Media Gateway ...

Page 217: ...software It is recommended that you create a directory called C tftpboot Download the TFTP software The TFTP server software may be available on the Unity CD in pc software TFTP If so skip to Step 8 2 Connect to the LAN using a browser on your laptop or the customer s PC and access the Avaya Support website on the Internet http www avaya com support 3 At the Avaya support site select the following...

Page 218: ...oad and view or print the file iptel pdf which provides instructions on installing the iptel_avaya_tftp exe for Windows servers Install the TFTP software 8 After downloading the iptel_avaya_tftp exe file double click it and follow the installation instructions The installation program creates the default installation directory C Program Files Walusoft TFTPSuite 9 When the file has been installed g...

Page 219: ...nd tab and browse to your CD ROM drive location and double click to enter in the outbound file path Select the Inbound tab and ensure that the Inbound file path is blank Select the Options tab Enter 69 in the Use Port field and 30 in the Timeout field Select No Incoming However if you wish to copy files as a backup prior to performing an upgrade of software leave this field unchecked ...

Page 220: ...f the G150 Media Gateway Select Prevent AutoRe Start In the Allow tab leave the Only allow these connections checkbox unchecked Select the Deny tab and ensure that all fields are blank Select the MultiThreading Logging tab and select High for Thread Priority Settings ...

Page 221: ... the Client Limits tab and move the slide button all the way to the right for Maximum simultaneous Clients and Maximum Clients in display 100 Select the ICMP Messages tab and ensure that all fields are blank Click OK to save these settings This completes the installation and configuration of the TFTP server ...

Page 222: ...Install the Avaya TFTP Server 222 Installation and Configuration of the G150 Media Gateway ...

Page 223: ...ion is used by other Avaya product lines for the same purpose Therefor many fields and menus on the application will not be applicable to G150 Monitor is an install option on the G150 Admin CD and should have been installed in the same directory as Manager To make use of the Monitor application in conjunction with G150 the PC with Monitor installed which typically also has Manager installed must b...

Page 224: ... relation to the G150 Overall Gateway Status Table 43 Overall Gateway Status Displays the current status of the G150 Gateway Status Possible Reason Survivable The G150 is in Survivable mode no attached trunks or telephones are registered with an active gatekeeper Subtending At least one attached trunk or telephone is registered with a gatekeeper Looking For Host An initial state entered immediatel...

Page 225: ...e unit being monitored is not recognized as a G150 Unknown No gateway status is received from the G150 The G150 may contain unsupported firmware such as firmware prior to version 3 0 Table 43 Overall Gateway Status Displays the current status of the G150 continued Gateway Status Possible Reason 2 of 2 Table 44 Type Lists all the Trunk and Extension types on the G150 Type Possible Reason Unknown No...

Page 226: ...egistered The entity trunk or extension is registered with a gatekeeper The IP address of the gatekeeper is displayed in the Host column Not Registered The entity trunk or extension is not registered with any gatekeeper The IP address of the last registered gatekeeper is displayed in the Host column Table 46 Last Response The latest discovery or registration response the G150 received Last Respons...

Page 227: ...rror Login denied for proprietary reason Another station of the same IP address is already registered with Communication Manager No IP address supplied in an unregistered request SecurityDenial GRJ RRJ URJ There is no compatibility authentication capability or algorithm Usually due to password mismatch between the G150 User Password field on Manager and the station security code field in the Commu...

Page 228: ...0 If not this message will be displayed TransportNotSupported RRJ Requested transport type is not supported TransportQOSNotSupptd RRJ QOS specified by endpoint is not supported InvalidAlias RRJ Alias not consistent with Gatekeeper rules None of the alias addresses is a valid extension in the Gatekeeper UserLoggedIn RRJ Proprietary Login Denial There is already a Terminal registered at the specifie...

Page 229: ...s that a request to unregister a terminal was received while a call is active UserOnCall RRJ Proprietary Login Denial There is already a terminal registered at the specified extension number and the user is active on a call PermissionDenied URJ Requesting user not allowed to unregister specified user Usually indicates that no endpointIdentifier was supplied in the URQ Unregistered by Host URQ Prop...

Page 230: ...Monitoring G150 230 Installation and Configuration of the G150 Media Gateway ...

Page 231: ...ed to the feature of loss plan administration in the System Parameters Customer Options screen on Communication Manager by typing display system parameters customer options and pressing ENTER Check that the parameter Digital Loss Plan Modification field is set to y to allow the customer to modify loss gain settings 2 Type change system parameters country options and press ENTER On the System Param...

Page 232: ... 0 0 0 0 2 0 0 3 0 0 0 0 0 5 5 2 0 0 0 0 0 0 2 0 0 3 0 0 0 0 0 5 5 3 3 6 0 0 0 0 2 0 0 3 0 0 0 0 0 11 5 4 0 0 3 0 0 3 5 3 2 3 0 0 0 0 2 5 5 5 0 0 3 0 0 3 5 3 2 3 0 0 0 0 0 5 5 6 0 0 3 3 3 6 8 6 5 5 5 3 3 3 5 5 10 F 7 3 3 3 3 3 2 0 2 3 3 3 3 3 3 3 3 2 R 8 0 0 3 3 3 6 8 6 3 5 3 3 0 0 3 5 8 O 9 0 0 3 2 2 5 7 3 0 0 2 3 3 3 0 5 7 M 10 3 3 0 3 3 5 7 5 0 0 3 3 3 3 3 8 8 11 0 0 3 0 0 5 7 3 2 3 0 0 0 3 0 5...

Page 233: ...choice and these values should be entered as the table is built Note Note Remember that the Digital Loss Group parameter in the Station screen and Trunk Group screen must be set to the correct loss group for this feature to work correctly Australia settings Figure 99 Default loss plan settings for country code 2 2 PARTY LOSS PLAN Digital Loss Plan 2 Customize n TO 1 2 3 4 5 6 7 8 9 10 11 12 13 14 ...

Page 234: ...0 station use loss group 5 instead of the default 1 or 2 When administering a G150 digital CO T1 trunk group use loss group 14 instead of the default 13 Here is the legend 2 PARTY LOSS PLAN Digital Loss Plan 2 Customize y TO 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 1 0 1 1 0 6 0 0 0 1 1 2 2 2 7 2 2 1 2 0 1 1 0 6 0 0 0 1 1 2 2 2 7 2 2 1 3 0 1 1 0 6 0 0 0 1 1 2 2 2 7 2 2 1 4 0 1 1 0 6 2 2 2 1 1 2 2...

Page 235: ... 3 3 4 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 3 5 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 3 6 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 3 F 7 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 3 R 8 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 3 O 9 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 3 M 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 3 11 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 3 12 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 3 13 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 3 14 0 0 0 0 0 0 0 0 0 0 ...

Page 236: ...stering a G150 station use loss group 5 instead of the default 1 or 2 When administering a G150 digital CO T1 trunk group use loss group 14 instead of the default 13 Here is the legend 2 PARTY LOSS PLAN Digital Loss Plan 8 Customize y TO 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 1 0 0 0 0 5 0 0 0 0 0 0 0 0 5 0 3 3 2 0 0 0 0 5 0 0 0 0 0 0 0 0 5 0 3 3 3 0 0 0 0 5 0 0 0 0 0 0 0 0 5 0 3 3 4 0 0 0 0 5 ...

Page 237: ... 0 0 0 0 0 0 0 0 0 3 0 0 0 0 0 3 3 5 0 0 0 0 0 0 0 0 0 3 0 0 0 0 0 3 3 6 0 0 0 0 0 0 0 0 0 3 0 0 0 0 0 3 3 F 7 0 0 0 0 0 0 0 0 0 3 0 0 0 0 0 3 3 R 8 0 0 0 0 0 0 0 0 0 3 0 0 0 0 0 3 3 O 9 0 0 0 0 0 0 0 0 0 3 0 0 0 0 0 3 3 M 10 3 3 3 3 3 3 3 3 3 0 3 3 3 3 3 3 3 11 0 0 0 0 0 0 0 0 0 3 0 0 0 0 0 3 3 12 0 0 0 0 0 0 0 0 0 3 0 0 0 0 0 3 3 13 0 0 0 0 0 0 0 0 0 3 0 0 0 0 0 3 3 14 0 0 0 0 0 0 0 0 0 3 0 0 0 ...

Page 238: ...50 station use loss group 5 instead of the default 1 or 2 When administering a G150 digital CO T1 trunk group use loss group 14 instead of the default 13 Here is the legend 2 PARTY LOSS PLAN Digital Loss Plan 12 Customize y TO 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 1 0 0 0 0 5 0 0 0 0 3 0 0 0 5 0 3 3 2 0 0 0 0 5 0 0 0 0 3 0 0 0 5 0 3 3 3 0 0 0 0 5 0 0 0 0 3 0 0 0 5 0 3 3 4 0 0 0 0 5 0 0 0 0 3 0...

Page 239: ...3 3 4 0 0 0 0 0 0 0 0 4 4 0 0 0 0 0 3 3 5 0 0 0 0 0 0 0 0 4 4 0 0 0 0 0 3 3 6 0 0 0 0 0 0 0 0 4 4 0 0 0 0 0 3 3 F 7 0 0 0 0 0 0 0 0 4 4 0 0 0 0 0 3 3 R 8 0 0 0 0 0 0 0 0 4 4 0 0 0 0 0 3 3 O 9 3 3 3 3 3 3 3 3 2 2 3 3 3 3 3 3 3 M 10 3 3 3 3 3 3 3 3 2 2 3 3 3 3 3 3 3 11 0 0 0 0 0 0 0 0 4 4 0 0 0 0 0 3 3 12 0 0 0 0 0 0 0 0 4 4 0 0 0 0 0 3 3 13 0 0 0 0 0 0 0 0 4 4 0 0 0 0 0 3 3 14 0 0 0 0 0 0 0 0 4 4 0...

Page 240: ...ng a G150 station use loss group 5 instead of the default 1 or 2 When administering a G150 digital CO T1 trunk group use loss group 14 instead of the default 13 Here is the legend 2 PARTY LOSS PLAN Digital Loss Plan 13 Customize y TO 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 1 0 0 0 0 5 0 0 0 4 4 0 0 0 5 0 3 3 2 0 0 0 0 5 0 0 0 4 4 0 0 0 5 0 3 3 3 0 0 0 0 5 0 0 0 4 4 0 0 0 5 0 3 3 4 0 0 0 0 5 0 0 ...

Page 241: ... 4 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 3 5 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 3 6 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 3 F 7 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 3 R 8 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 3 O 9 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 3 M 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 3 11 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 3 12 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 3 13 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 3 14 0 0 0 0 0 0 0 0 0 0 0 0 ...

Page 242: ...ead of the default 1 or 2 When administering a G150 digital CO T1 trunk group use loss group 14 instead of the default 13 Here is the legend 2 PARTY LOSS PLAN Digital Loss Plan 4 Customize y TO 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 1 0 0 0 0 5 0 0 0 0 0 0 0 0 5 0 3 3 2 0 0 0 0 5 0 0 0 0 0 0 0 0 5 0 3 3 3 0 0 0 0 5 0 0 0 0 0 0 0 0 5 0 3 3 4 0 0 0 0 5 0 0 0 0 0 0 0 0 5 0 3 3 5 3 3 3 3 0 3 3 3 3 ...

Page 243: ... 0 3 0 0 3 3 3 2 5 0 0 0 0 2 3 3 5 0 0 3 0 0 3 3 3 2 5 0 0 0 0 0 3 3 6 0 0 3 3 3 6 8 6 5 7 5 3 3 3 5 3 3 F 7 0 0 3 3 3 8 8 6 5 9 5 3 3 3 5 3 3 R 8 0 0 3 3 3 6 6 6 3 7 3 3 0 0 3 3 3 O 9 0 0 3 2 2 5 5 3 0 4 2 3 3 3 0 3 3 M 10 5 8 3 5 5 7 9 7 4 4 3 3 0 3 3 3 3 11 0 0 3 0 0 5 5 3 2 3 0 0 0 3 0 3 3 12 6 6 3 6 6 9 9 9 3 3 6 0 0 0 6 3 3 13 5 6 0 5 5 6 6 3 3 8 6 0 0 0 6 3 3 14 6 6 0 6 6 9 9 6 3 3 3 0 0 0 ...

Page 244: ...e is the legend 2 PARTY LOSS PLAN Digital Loss Plan 3 Customize y TO 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 1 0 0 0 0 5 0 0 0 0 5 0 0 3 5 0 3 3 2 0 0 0 0 5 0 0 0 0 8 0 0 0 5 0 3 3 3 3 6 0 0 11 0 0 0 0 4 0 0 0 5 0 3 3 4 0 0 3 0 5 3 3 3 2 5 0 0 0 5 2 3 3 5 3 3 3 3 0 3 3 3 3 3 3 3 3 0 3 2 2 6 0 0 3 3 5 6 8 6 5 7 5 3 3 10 5 3 3 F 7 0 0 3 3 5 8 8 6 5 9 5 3 3 5 5 3 3 R 8 0 0 3 3 5 6 6 6 3 7 3 3 0 8 3...

Page 245: ... 3 4 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 3 5 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 3 6 0 0 0 0 0 8 8 8 0 0 8 8 8 8 8 3 3 F 7 0 0 0 0 0 8 8 8 0 0 8 8 8 8 8 3 3 R 8 0 0 0 0 0 8 8 8 0 0 8 8 8 8 8 3 3 O 9 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 3 M 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 3 11 0 0 0 0 0 1 1 1 0 0 0 0 0 0 0 3 3 12 0 0 0 0 0 1 1 1 0 0 0 0 0 0 0 3 3 13 0 0 0 0 0 1 1 1 0 0 0 0 0 0 0 3 3 14 0 0 0 0 0 1 1 1 0 0 0 ...

Page 246: ... an G150 station use loss group 5 instead of the default 1 or 2 When administering an G150 digital CO T1 trunk group use loss group 14 instead of the default 13 Here is the legend 2 PARTY LOSS PLAN Digital Loss Plan 5 Customize y TO 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 1 0 0 0 0 5 0 0 0 0 0 0 0 0 5 0 3 3 2 0 0 0 0 5 0 0 0 0 0 0 0 0 5 0 3 3 3 0 0 0 0 5 0 0 0 0 0 0 0 0 5 0 3 3 4 0 0 0 0 5 0 0 0...

Page 247: ... 0 0 0 0 0 0 2 0 0 0 0 4 0 4 0 3 3 5 0 2 2 0 0 2 4 2 2 2 7 2 2 4 2 3 3 6 0 0 3 2 2 0 3 0 0 0 0 0 0 0 0 3 3 F 7 3 3 0 0 0 3 3 3 0 0 0 0 0 0 0 3 3 R 8 0 0 3 2 2 0 3 0 0 0 0 0 0 0 0 3 3 O 9 0 0 0 2 2 0 3 0 0 0 0 0 0 0 0 3 3 M 10 0 0 0 2 2 0 3 0 0 0 0 0 0 0 0 3 3 11 0 0 0 2 4 0 3 0 0 0 0 0 0 0 0 3 3 12 0 0 0 2 2 0 3 0 0 0 0 0 0 0 0 3 3 13 0 0 0 2 2 0 3 0 0 0 0 0 0 0 0 3 3 14 0 0 0 2 1 0 3 0 0 0 0 0 0 ...

Page 248: ...a G150 station use loss group 16 instead of the default 1 or 2 When administering a G150 digital CO T1 trunk group use loss group 17 instead of the default 13 Here is the legend 2 PARTY LOSS PLAN Digital Loss Plan 24 Customize y TO 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 1 0 0 0 0 0 0 3 0 0 0 0 0 0 0 0 5 5 2 0 0 0 2 2 0 3 0 0 0 0 0 0 0 0 5 5 3 0 0 0 2 2 0 0 0 0 0 0 0 0 0 0 5 5 4 0 0 0 0 0 0 2 0 ...

Page 249: ...0 0 0 3 3 4 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 3 5 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 3 6 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 3 F 7 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 3 R 8 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 3 O 9 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 3 M 10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 3 11 6 6 6 6 6 0 0 0 0 0 0 0 0 0 0 3 3 12 6 6 6 6 6 0 0 0 0 0 0 0 0 0 0 3 3 13 6 6 6 6 6 0 0 0 0 0 0 0 0 0 0 3 3 14 6 6 6 6 6 0 0 0...

Page 250: ...on use loss group 5 instead of the default 1 or 2 When administering a G150 digital CO T1 trunk group use loss group 14 instead of the default 13 Here is the legend 2 PARTY LOSS PLAN Digital Loss Plan 10 Customize y TO 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 1 0 0 0 0 5 0 0 0 0 0 0 0 0 5 0 3 3 2 0 0 0 0 5 0 0 0 0 0 0 0 0 5 0 3 3 3 0 0 0 0 5 0 0 0 0 0 0 0 0 5 0 3 3 4 0 0 0 0 5 0 0 0 0 0 0 0 0 5 0...

Page 251: ...0 3 0 0 0 0 0 3 3 4 0 0 3 0 0 3 3 3 2 3 0 0 0 0 2 3 3 5 0 0 3 0 0 3 3 3 2 3 0 0 0 0 0 3 3 6 0 0 3 3 3 6 8 6 5 5 5 3 3 3 5 3 3 F 7 0 0 3 3 3 8 8 6 5 5 5 3 3 3 5 3 3 R 8 0 0 3 3 3 6 6 6 3 5 3 3 0 0 3 3 3 O 9 0 0 3 2 2 5 5 3 0 0 2 3 3 3 0 3 3 M 10 3 3 0 3 3 5 5 5 0 0 3 3 3 3 3 3 3 11 0 0 3 0 0 5 5 3 2 3 0 0 0 3 0 3 3 12 6 6 3 6 6 9 9 9 3 3 6 0 0 0 6 3 3 13 6 6 0 6 6 9 9 6 3 3 6 0 0 0 6 3 3 14 6 6 0 6...

Page 252: ...nk group use loss group 17 instead of the default 13 Here is the legend 2 PARTY LOSS PLAN Digital Loss Plan 1 Customize y TO 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 1 0 0 0 0 0 0 2 0 0 3 0 0 0 0 0 5 5 2 0 0 0 0 0 0 2 0 0 3 0 0 0 0 0 5 5 3 3 6 0 0 0 0 2 0 0 3 0 0 0 0 0 11 5 4 0 0 3 0 0 3 5 3 2 3 0 0 0 0 2 5 5 5 0 0 3 0 0 3 5 3 2 3 0 0 0 0 0 5 5 6 0 0 3 3 3 6 8 6 5 5 5 3 3 3 5 5 10 F 7 3 3 3 3 3 2...

Page 253: ...ones 129 LAN1 for IP phones 140 sample configuration 130 create additional operator accounts 94 D dial plan administration extension numbering 120 dial plan support hunt group 124 incoming call route 123 survivable mode support 122 diff serve settings 105 F functional ground 39 G G150 supported models models supported 24 gatekeeper registration 100 Gateway models 24 gateway name 99 H hardware 21 b...

Page 254: ...d cables 185 telephone configure survivable warning message for IP phones181 hardware installation 182 IP telephone firmware 178 IP telephone registration 179 TFTP server application for IP phones 180 telephone support for G150 177 testing an installation subtending mode 144 survivable mode 144 time settings 103 trunk PRI trunk configuration 113 quad BRI configuration 110 T1 trunk configuration 11...

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