Avaya G150, Installation And Configuration Manual

Page: 145 / 254

Using Shortcodes
Issue 1 June 2005 145
Using Shortcodes
Shortcodes, which are only supported in survivable mode, may be used to administer a dial
plan, configure TAC and FAC support and provide call barring options.
For functioning in survivable mode, the G150 dial plan can be further administered on the
gateway via the Manager application using the shortcode table. The short code tables can be
configured system-wide, against individual users or against groups of users. For example, a
Last Number Redial short code that is created directly from the Short code configuration form
applies to all users on the phone system, but the same short code created within the User
configuration form applies only to that user.The shortcodes are used to interpret a dialed
sequence of digits (0-9, *, #) into an action.
Shortcode tables are searched in the following order:
●
User assigned - User shortcodes take priority over short codes set for the system as a
whole and lines. The individual user short codes are matched against dialing by a
particular user.
●
User Restriction Short Codes - Takes priority over short codes set for the system.The user
restriction short codes are matched against dialing by all users linked to the User
Restrictions set. They are overridden by individual user short codes.
●
System assigned - System defined short codes are matched against any dialing by any
user. They are overridden by individual user short codes.
The first shortcode found that matches a dialed sequence is the one used.
A set of default shortcodes are provided with the G150 configuration. These default shortcodes
will vary depending on the system locale setting. Most default shortcodes are created to enable
Feature Access Codes (FAC) that are available from the Communication Manager to also be
available in survivable mode.
Short Code Parameters
Each short code setup is comprised of a combination of the following parameters. Depending
on what short code you are creating, not all short codes require the use of all the parameters.
The parameters include:
●
Short Code: Default = blank
The dialing digits used to trigger the short code. Maximum length is 33 characters. See
Short Code Characters on page 146 for a list of valid characters.
●
Telephone Number: Default = blank
The number output by the short code. The number dialed by the short code or parameters
for the short code feature. This field can contain numbers and characters. For example, it
can contain user names, hunt group names and telephone numbers (including those with
special characters). Maximum length 33 characters. See
Telephone Number Characters on
page 147 for a list of valid characters.