Upgrading R5si/R6si to an Avaya DEFINITY Server R
EPN running Avaya Communication Manager
555-233-115
4-2
Issue 7 November 2003
Read This First
License File
Remote Feature Activation (RFA) is a Web-based application that enables the
creation and deployment of License Files for all switches. The License File
enables the switch’s software category, release, features, and capacities. License
Files are created using SAP order information and/or current customer
configuration information. Without a license file, the switch does not provide
normal call processing.
Service Interruption
The upgrade process requires a service interruption of about 2 hours and must be
closely coordinated with the customer and the local account team.
Call Management System (CMS)
The CMS link is dropped and restarted during the upgrade, causing:
■
Loss of CMS data. To minimize the measurement data loss, perform the
upgrade just after the last CMS measurement interval. If needed, print the
reports before starting the upgrade.
■
Dropped calls (call processing aborted) if a measured trunk that was part of
the conference dropped off the call before the end of the call. Customers
experiencing this symptom and who are running R3V4 CMS should update
to r3v4ao.e or higher.
Preventing Translation Errors
When instructed in this chapter, type the save translation command. Afterward,
check for translation errors before proceeding with the upgrade.
NOTE:
Be sure that the translations get saved without errors before continuing with
any upgrade.
If errors are detected, refer to
‘‘No Translations after upgrade’’
‘‘Troubleshooting an Upgrade’’
to correct the problem. Do not continue with the
upgrade until the errors are corrected.
Communication Between Equipment Rooms
For an upgrade where some of the equipment resides at a remote location, the
upgrade activity will be much easier if temporary communications are established
between the equipment rooms.
