Avaya definity 7410 plus User Manual Download Page 1 | Manualshive

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DEFINITY

®

Communications

System Generic 2

and System 85

7410 Plus Voice Terminal
User's Guide

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Summary of Contents for definity 7410 plus

Page 1: ...DEFINITY Communications System Generic 2 and System 85 7410 Plus Voice Terminal User s Guide ...

Page 2: ... Follow Me Call Park Call Pickup Conference Drop Hold Intercom Automatic Dial Last Number Dialed Leave Word Calling LWC Message Priority Calling Select Button Select Ring and Ringer Volume Self Test Send All Calls Speaker Terminal Busy Indication Transfer Tones and Their Meanings Key Words to Know Quick Reference Lists 1 3 6 7 9 10 10 11 12 12 13 14 15 15 16 16 17 18 18 19 19 20 21 22 23 23 24 25 ...

Page 3: ...ring calls In most cases you must lift the handset go off hook before you can use a feature Also known as the receiver For handling incoming and outgoing calls call appearances labeled with extension numbers For accessing features feature buttons labeled with feature names For connecting a line cord to your voice terminal Located on the back of your voice terminal just to the right of the center l...

Page 4: ...g the listen only speaker For adjusting the volume of the speaker when you are using the speaker and a call is in progress or for adjusting the volume of the tone ringer when you are not using the speaker The following optional modules are compatible with the 7410 Plus voice terminal 7400B Data Module 500A Headset Adapter S101A and S201A Speakerphone Provides data capability to the attached DCP vo...

Page 5: ...oin calls to someone else s extension by pressing a bridged appearance button on your voice terminal This button can be any call appearance labeled with another user s primary extension number as assigned to you by your System Manager Use to assist in handling calls for a designated co worker Call Coverage Provides automatic redirection of certain calls to your voice terminal for answering Your Sy...

Page 6: ...etermined group by pressing a feature button and then dialing the group member s 2 or 3 digit code Last Number Dialed Automatically redials the last number you dialed either an extension or an outside number Use to save time in redialing a busy or unanswered number Available with DEFINITY Generic 2 and System 85 R2V4 and some R2V3 systems Check with your System Manager to see if the feature is ava...

Page 7: ...set Use with features that require listening only such as on hook dialing monitoring calls on hold and retrieving messages Terminal Busy Indication Provides a visual indication of the busy off hook or idle on hook status of specified voice terminal Use this information when servicing calls for another person For example if you are a secretary servicing your supervisor s calls use this feature to s...

Page 8: ...t is you must pick up the handset or turn on the speaker unless you are instructed to remain on hook in the procedures You can activate or cancel most of the voice features by dialing 2 or 3 digit codes if they are not already assigned to a button Write the feature code numbers in the blanks provided within the procedures These codes are unique to your system see your System Manager for the codes ...

Page 9: ...and frequently called miscellaneous extensions Once you have completed the lists flip to that page as needed or make a photocopy and keep it handy Abbreviated Dialing AD Note If you hear the intercept tone while programming start over from the beginning Abbreviated Dialing buttons must first be assigned by your System Manager To program or reprogram an outside number extension or feature code into...

Page 10: ... Group List or System List while off hook personal group or or dial appropriate Abbreviated Dialing list code while off system list hook Personal dial tone Group dial tone System dial tone 2 Dial desired list item 1 2 3 01 02 Stored number is automatically dialed To program an 1 Abbreviated Dialing AD button 2 3 4 5 Press Program while off hook or dial the Abbreviated Dialing program code while of...

Page 11: ...rop You will receive a 3 burst priority ring when both your voice terminal and the called extension are idle 3 Lift handset when you hear priority ring ringback tone A call is automatically placed to called extension which receives regular ringing Note Only one Automatic Callback call at a time can be placed and Automatic Callback is canceled after 20 to 40 minutes if the callback call is unanswer...

Page 12: ...ess xxxxx of incoming call when ring begins or green co worker for whom light flashes you are a coverage Note The call is not at your voice terminal until the point light is flashing To leave a message 1 Press Coverage Callback while connected to the call telling a co worker to confirmation tone call the original caller s extension Note To leave a message telling a co worker to call you activate L...

Page 13: ...l to co worker or press Conference to make it a 3 party call which type of Call Forwarding Call Forward activates contact your System Manager confirmation tone Note If you hear intercept tone you are attempting to forward your calls to a restricted telephone a telephone with Call Forwarding Follow Me activated or a telephone in another partition or group if you are in a tenant services environment...

Page 14: ...warded only on DEFINITY Generic 2 and System 85 R2V4 and later releases see your System Manager To cancel Call 1 Press Call Forward again while off hook Forwarding Follow or dial Call Forward cancel code while off hook Me confirmation tone 2 Hang up Your calls will ring at your own voice terminal again Call Park To park a call for 1 Press Transfer dial tone retrieval at any Second party is tempora...

Page 15: ... Pickup while off hook member of your pickup or dial Call Pickup code while off hook group when your voice terminal is idle You are connected to ringing call To answer a call to 1 Press Hold your pickup group while on another call Present call put on hold 2 Press an idle call appearance 3 Press Call Pickup or dial Call Pickup code Called voice terminal stops ringing You are connected to ringing ca...

Page 16: ...he call with the third party at this time if no answer or busy press fluttering xxxxx to return to the original party 3 Press Conference Ring again All parties now connected To add a call you ve 1 Press Conference Ring dial tone put on hold to another 2 Press xxxxx of first call call you re connected to 3 Press Conference Ring again All parties now connected To drop third party 1 Press Drop You re...

Page 17: ...e Note If you put a conference call on hold the other other task parties remain connected To answer a new call 1 Press Hold while active on another Green light flutters 2 Press xxxxx of incoming call You are connected to incoming call To return to held call 1 Press xxxxx of held call You are connected to held call Note If you are active on a call and you press the xxxxx of the held call the active...

Page 18: ...all first press Hold then press flashing Icom Last Number Dialed To automatically redial 1 Press Last Dialed while off hook the last number you or dial Last Number Dialed code while off hook dialed extension Number is automatically dialed up to 20 digits outside number or trunk feature code Note Available with DEFINITY Generic 2 and System 85 R2V4 and some R2V3 systems Check with your System Manag...

Page 19: ...n try again To leave a message 1 Press LWC without ringing an or dial Leave Word Calling code dial tone extension 2 Dial extension confirmation tone Message light on called voice terminal goes on if so equipped 3 Hang up or press Drop To cancel a Leave 1 Word Calling message you cannot cancel messages for an AUDIX subscriber 2 Press Cancel LWC while off hook or dial Leave Word Calling cancel code ...

Page 20: ...ook 3 burst ring or dial Priority Calling code while off hook dial tone 2 Dial extension To change a regular 1 Press Priority call into a priority call 3 burst when you Called party receives a priority call waiting tone hear a call waiting 3 burst ringback tone 2 Wait for called party to anxwer Note If you still receive a call waiting ringback tone wait a few minutes and try again 18 ...

Page 21: ...t Ring and Ringer Volume To select a personalized 1 Press Select while on hook ring Green light goes on 2 Press Conference Ring Green light next to Select flutters Current ring pattern plays and repeats every 4 seconds 3 Continue to press Conference Ring to cycle through all 8 ringing patterns 4 When you hear the desired ringing pattern press Select again Your new ring is set Light next to Select ...

Page 22: ...control button labeled Self Test To test lights and 1 Press Select while on hook or off hook ringer of your voice terminal Green light goes on 2 Press and hold Drop Test Ringer sounds All lights go on 3 Release Drop Test to end test Ringer and lights return to pretest state Green light next to Select goes off Note If ringer or lights do not respond during test notify your System Manager 20 ...

Page 23: ...Y Generic 2 or System AUDIX or message 85 R2V4 center for coverage To send an assigned 1 Press SAC Group while on hook or off hook group of extensions confirmation tone except priority calls intercom and personal central office calls immediately to an assigned extension AUDIX or message center for coverage To cancel Send All 1 Press Send All Calls or SAC Group again while on hook or off Calls or S...

Page 24: ...s To raise the volume press the right half of the Volume control button labeled to lower the volume press the left half of the Volume control button labeled Note In order for the other party to hear you you must lift the handset To activate the speaker 1 Press Speaker while using the handset The speaker is active and the handset is turned off To turn off speaker and 1 Pickup the handset return to ...

Page 25: ...nsfer dial tone another extension or Present call put on hold and you are given a new idle outside number line appearance 2 Dial extension or number to which the call is to be transferred ringback tone Remain on the line and announce call if desired if no answer or number dialed is busy return to held call by pressing its call appearance xxxxx 3 Press Transfer again Call is sent to dialed extensio...

Page 26: ...the extension called is busy but the called party has been given a call waiting tone confirmation tone 3 short bursts of tone indicates a feature activation or cancellation has been accepted coverage tone 1 long burst of tone indicates that your call will be sent to another extension to be answered by a covering user dial tone A continuous tone indicates that dialing can begin intercept time out t...

Page 27: ...ystem 85 dial pad The 12 pushbuttons you use to dial a number and access features extension A dialing number of 3 to 5 digits assigned to each voice terminal connected to your DEFINITY Generic 2 or your System 85 feature A special function or service such as Conference Hold and Send All Calls feature code A dial code of 1 2 or 3 digits 4 digits in System 85 R2V4 and Generic 2 that you use to activ...

Page 28: ...uttons and functional capabilities that distinguish it from a conventional telephone Quick Reference Lists Feature Codes Feature Code Feature Code ABBREVIATED DIALING Personal CALL PARK Group Answer Back System CALL PICKUP Program LAST NUMBER DIALED AUTOMATIC CALLBACK LEAVE WORD CALLING Cancel Cancel CALL FORWARDING PRIORITY CALLING BUSY DON T ANSWER SEND ALL CALLS Cancel Cancel CALL FORWARDING FO...

Page 29: ...Trunk Codes Abbreviated Dialing Description Code Miscellaneous Description Extension Message Attendant AUDIX Item No Personal List 1 Personal List 2 1 2 3 4 5 6 7 8 9 0 ...

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