Avaya callpilot 1002rp, Maintenance And Diagnostics

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Alert icons
If one of the following icons appears next to a component in the tree, then the component or
one of its subcomponents is experiencing a problem.:
Icon Description
A problem exists with a subcomponent of the selected component.
Expand the tree to locate the subcomponent with the problem.
A problem exists with the selected component.
To view the state of a hardware component
1. Run CallPilot Manager and log in.
2. In CallPilot Manager, click Maintenance→Maintenance Admin.
Result: The Maintenance screen appears.
3. Click the plus sign (+) beside the CallPilot server to expand the component tree.
4. Continue clicking the plus sign (+) until the component with which you want to work is
visible.
5. Click the hardware component with which you want to work.
Result: The Maintenance screen refreshes to show details about the component.
6. Scroll down to the Maintenance section.
7. View the state of the selected component in the State box.
Starting and stopping components
When you stop a component, you take it out of service and prevent it from operating. You must
stop a component before you can replace it (if the component is replaceable) or run a diagnostic
test on it.
To bring an out-of-service component back into service, you must start it.
Start and stop components from the Maintenance section on the Maintenance screen.
Important:
Avaya recommends that, if possible, you courtesy stop a component. Courtesy stop is
available only at the individual channel level.
Alert icons
Avaya CallPilot® 1002rp Server Maintenance and Diagnostics December 2010 55