Avaya AWH-55 User Manual Download Page 12

SYMpTOM

SUGGeSTiOn

I can hear too much  

echo or sidetone. 

•   Lower the speak volume fine 

tune (13) on the base unit. 

•   If the volume is still too high, 

lower the speak volume mas-

ter (12) setting. 

My handset lifter operates every 

time I remove or replace my 

headset in the base unit.

•   Disable the IntelliStand func-

tion by moving the  

IntelliStand switch (10)  

to position I (off).

Battery talk time performance is 

significantly degraded even after 

a full recharge.

•   Replace  battery with a new 

battery pack. Refer to the 

diagrams on page 19.

Headset is uncomfortable when 

worn in over-the-ear mode.

•   Try changing earloop sizes. 

Experiment to find the best 

fit.

Suddenly the call is dropped. 

(Talk indicator on the headset 

and base will not be illumi-

nated.)

•   Try to reset the system. See 

page 24. If this does not 

work, try the subscription 

procedure on page 24.

I hear static that does not allow 

me to communicate. 

•   Try to re-establish a link by 

pressing the headset talk but-

ton. If that does not work, try 

resetting the base unit. See 

Step 4 of System Reset on 

page 24. Last, try the whole 

System Reset procedure on 

page 24.

suBsCriPtiOn

The headset and base unit are supplied  

subscribed to each other. However, if you 

wish to use a replacement headset with  

the base unit, then the units must be  

re-subscribed as follows:

1.

   Return the headset to the headset 

charge cradle.

.

   Press and hold both the talk volume fine 

tune buttons on the base unit for a mini-

mum of 5 seconds. The power indicator 

(3) will then flash (red).

.

   Press and hold the headset mute control 

button for a minimum of 5 seconds. The 

talk indicator light (17) on the headset 

will then illuminate (green).

   Successful re-subscription is indicated 

when the power indicator is fully illumi-

nated and the talk indicator light is off.

4.

   To complete the process, reset the base 

unit by disconnecting the AC power 

adapter (24) from the AC power adapter 

jack (7) for 5 seconds, then reconnect.

5.

   If re-subscription fails within 2 minutes 

the headset will return to the un-sub-

scribed state. Try the re-subscription 

process again or call Technical Support 

(page 29).

Summary of Contents for AWH-55

Page 1: ...AwH54 AwH55 WireleSS OffiCe HeADSeT SYSTeM USer GUiDe...

Page 2: ...lable that is powered only by the telephone line Warning Do not locate this product near water for example near a bathtub or sink in a wet base ment or near a swimming pool This product should never b...

Page 3: ...r Jack 7 Telephone Base Jack 5 5 8 6 7 12 Short Cord 25 EU24 ADJ 26 Outside View Inside View Cordless Headset Listen Volume Mute Control Microphone Talk Indicator Light Microphone Boom Talk Button Hea...

Page 4: ...625SW 4630SW 5420 5610 and 5620 Telephones AWH55 Setup 2 with AVAYA 2410 4630 5410 6416 D M and 6424 D M Telephones configuration dial set to 3 configuration dial set to 1 see pages 4 and 5 for callou...

Page 5: ...1 24 27 4 30 7 24 27 24 27 4 25 7 24 27 31 31 1 AWH55 Setup 3 with AVAYA 8403 8405 8410D and 8411D 8434 Telephones AWH55 Setup 4 with AVAYA 9600 Series...

Page 6: ...tached Be sure to note or mark which jack was used for the handset optional lifter configuration dial set to 1 optional lifter Be sure to connect this jack into the plug where the handset was connecte...

Page 7: ...will not require any fur ther adjustment Continue configuration setup by making a test call to a friend or associate using the key pad on your telephone Adjust your telephone configuration dial on th...

Page 8: ...experienced Important Listen Volume set too high can cause audio prob lems Please refer to the Troubleshooting section of this guide for more information Mute Button Adjust the Speak Volume how you s...

Page 9: ...et mode Both of the indicators are off when in handset mode TIP By selecting handset mode after completing your call you will conserve the headset battery power and extend the remaining available talk...

Page 10: ...et battery is running low approximately 5 minutes talk time remaining an audible warning will be heard through the headset as a single beep repeating every 10 seconds Soon after hearing this warning y...

Page 11: ...AWH54 AWH55 base unit further away from telephone or computer If your telephone has a receive volume control lower your telephone volume until the distortion disappears Lower the listen volume 15 con...

Page 12: ...et talk but ton If that does not work try resetting the base unit See Step 4 of System Reset on page 24 Last try the whole System Reset procedure on page 24 Subscription The headset and base unit are...

Page 13: ...Next reset the base unit by disconnecting the AC power adapter 24 from the AC power adapter jack 7 for 5 seconds then reconnect The system reset operation is complete Maintenance 1 Unplug the unit fr...

Page 14: ...equipment into an outlet on another circuit 4 Consult the dealer or an experienced radio TV technician for help RF Exposure Information This device and its antenna must not be co located or operated i...

Page 15: ...aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a repre sentative designated by the su...

Page 16: ...30 www avaya com 2005 Plantronics Inc All rights reserved IntelliStand is a trademark of Plantronics Inc US patents 5 210 791 6 735 453 D492 667 and D496 029 EM 69109 Printed in China 63915 06 11 06...

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