Avaya 555-233-784, User Manual

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Interpreting Ringer Tones Telephone Management and Troubleshooting
8-2 Issue 2.0 December 2003
Interpreting Ringer Tones
As you become more familiar with your IP Telephone, you will recognize the
various tones you hear in response to an incoming call or while using the handset.
The chart below provides an overview of the tones you hear. Check with your
System Administrator to verify if the descriptions are accurate for your system.
Ringing Tones accompany an incoming call. Feedback Tones are those which you
hear through the handset (receiver) or the speaker.
NOTE:
The PBX, not the telephone, generates these tones, which can differ from
this list. This difference is especially true when the PBX is outside the United
States.
Ringing (Incoming) Tones Meaning
1 Ring -------- Call from another extension.
2 Rings ------- ------- Call from outside or the System
Administrator.
3 Rings ------ ------ ------ Priority call from another extension, or from
an Automatic Callback call you placed.
Half Ring (ring-ping) --- A call is being redirected from your phone to
another because Send All Calls or Call
Forwarding All Calls is active.
Feedback (Handset) Tones Meaning
Busy --- --- --- Low-pitched, rapid tone (repeated 60 times
per minute), signifying the number dialed is
in use.
Call Waiting Ringback Tone ---_ A ringback tone with lower-pitched signal at
the end. This indicates the extension called
is busy and the called party has been given
a call waiting tone.
Confirmation -- -- -- Three short tone bursts. This indicates a
feature activation or cancellation was
accepted.
Coverage - One short tone burst. This indicates your
call will be sent to another extension for a
covering user to answer.
Dial --------- Continuous tone indicating dialing can
begin.
Intercept/Time-out -_-_-_- Alternating high and low tone indicating a
dialing error, denial of a requested service,
or failure to dial within a preset interval
(usually 10 seconds) after lifting the handset
or dialing the previous digit.