Key
Function
Press the
Quit
key to cancel the current operation or
to exit the menu.
Note
: Pressing the
Quit
key does not affect the status
of active calls.
Press the
Inbox
key to access your call inbox. The
call inbox lists all incoming calls on an active IP
Deskphone.
Note
: This key does not function to send Instant
Messages.
Press the
Shift/Outbox
key to access your call
outbox.
Press the
Directory
key to access the Address Book
and the Friends list.
Note
: You can access the Address Book while on a
call and start a new call with a highlighted contact.
Key press behavior
The behavior of the IP Deskphone when you press a fixed key is as follows.
Goodbye/Release, Mute, Hold, Headset, Handsfree and Hookswitch
If there is an active established call, the key action applies to this active call.
If there is no active call, the key action is applied to the call that is highlighted in the list of
calls.
Note:
Some actions may be ignored in certain conditions; for example:
• pressing the Goodbye/Release key for a call on local hold
• pressing the Hold key for an incoming call
Line key
If there is an incoming call, and you press the Line key, the incoming call is answered.
If there is an active call, and you press the Line key, the Line key press is ignored.
Introduction to the Avaya 1165E IP Deskphone
22 Avaya 1165E IP Deskphone with SIP Software User Guide
November 2013
