11
ISSUE
POSSIBLE CAUSE
SOLUTION
The wine cooler is making strange
noises.
Certain sounds are normal
Read the “Normal Sounds”
section.
The unit is not level or is touching
another appliance.
Check to make sure the cooler is
level and that it is not in contact
with another appliance or
furniture.
The body of the wine cooler is
electrified.
The unit is not properly grounded. Contact your local electrician to
test your electrical grounding
system.
Frost is forming in the wine
cooler.
The environment is humid.
Through the unit uses an “auto‐
defrost” system, under certain
conditions, manual defrosting may
be required. If frost builds up, you
can try running the cooler on a
warmer temperature setting,
minimizing the number of times
you open the door, or unplugging
the unit to allow the frost to melt.
The ambient temperature is too
low.
The door is being opened too
frequently.
The door will not shut properly.
The cooler is not level.
Make sure the cooler is on a level
surface.
The door gasket is dirty.
Clean the door gasket.
The door gasket is not installed
correctly.
Make sure the door gasket is
properly installed.
The shelves are incorrectly
installed.
Install the shelves correctly.
