Avadesign SHS 3830 User Manual Download Page 1

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SHS 3830

User Manual

SHS 3830 is an embedded server that provides IP-PBX functions and two
WAN ports Router features.

2014

Avadesign Technology Co. Ltd

www.avadesign.com.tw

2014/11/25

Summary of Contents for SHS 3830

Page 1: ...SHS 3830 User Manual SHS 3830 is an embedded server that provides IP PBX functions and two WAN ports Router features 2014 Avadesign Technology Co Ltd www avadesign com tw 2014 11 25...

Page 2: ...IP PBX functions and two WAN ports Router features The SIP based IP PBX can create telephony systems for home and small to medium enterprises Manual version V1 00 25 11 2014 Avadesign Technology Co Lt...

Page 3: ...pter 2 Start to configure SHS3830 9 2 1 Unpacking 9 2 2 Plug in DC power adapter to SHS 3830 9 2 3 Connect to LAN Port 9 2 4 Open Web Browser 9 2 5 Basic and Advance Configurations for IP PBX 10 2 5 1...

Page 4: ...1 Outbound 53 3 2 2 Inbound 55 3 3 Firewall 57 3 3 1 Super Users 58 3 3 2 DoS defense 61 3 3 3 ARP protection 64 3 3 4 Local IP filtering 64 3 3 5 Remote IP filtering 67 3 3 6 URL filtering 71 3 3 7 I...

Page 5: ...12 3 6 3 Mail alert 113 3 6 4 System log 114 3 6 5 Remote configure 115 3 6 6 Load default 117 3 6 7 Config backup 118 3 6 8 Firmware update 119 3 7 Save Reboot 120 Chapter 4 In bound function 121 Cha...

Page 6: ...HS 3830 Specification 1 1 1 SIP IP PBX Function RFC3261 compliance SIP UDP TCP Protocol MD5 Digest Authentication RFC2069 RFC2617 Allow FXO FXS gateway IP Phone and the DP 104 SIP IP video door phone...

Page 7: ...CP Fixed PPPoE DDNS LAN Static Private IP or DHCP Server NAT allows users to surf internet by means of a single broadband user account Multiple DMZ Host PPPoE static IP Multiple Virtual Server Multipl...

Page 8: ...12V 2 0A 1 1 5 Approvals CE FCC RoHS 1 2 Hardware Overview 1 2 1 Front Panel and LED Indicator RESET If SHS 3830 encounters any system crash you may press this button to reload factory default value a...

Page 9: ...en data is transmitting or receiving with 100 Mbps Light off means disconnected or undetected POWER Light on when SHS3830 is powered by on 1 2 2 Back Panel POWER A switch for power on or off DC 12V 2A...

Page 10: ...itch port via RJ45 cable Then plug in AC power cord to power source and switch on the SHS 3830 2 4 Open Web Browser Type the default IP address http 192 168 1 254 in the address bar of the Chrome brow...

Page 11: ...ons for IP PBX To make SHS 3830 work smoothly you have to set up some basic and advance configurations that include router and IP PBX features The first you have to configure WAN and LAN IP for networ...

Page 12: ...e user ID and password had been passed when the connection is made The user ID and password here are provided by your ISP 3 Static IP Connect to Leased DSL ISP assigns you a static IP address When use...

Page 13: ...ollowing the timer set no matter DOD function is enable or not Healthy check User can select either Enable or Disable When choose Dynamic IP you only need to save this selection by clicking on Apply b...

Page 14: ...upposing that you don t have the Service Name you may ask your ISP for it Account User Name provide by ISP up to 60 characters can be enter Password provide by ISP up to 60 characters can be enter Max...

Page 15: ...ule of SHS 3830 does not get disconnect message from ISP so connected line is deemed to still connection by SHS 3830 If you enable Health check in each line then the SHS 3830 can automatically send pa...

Page 16: ...or activated all the time since the device turns on so make sure 3G USB modem attached before device power on All necessary parameters for configuration can be acquired from ISPs offering for account...

Page 17: ...amic IP PPTP Below status shown established PPTP links for example L2TP Dial Up If ISPs ask for L2TP for dial up then user can choose and enable it just follow below page to fill in necessary items to...

Page 18: ...for dial up to Server to establish secured connection to access data or contents many of them have been wildly adopted by enterprises for their resources share no matter in between branch and headqua...

Page 19: ...es 3 methods to check ADSL link You can choose it with each method or both as follows DNS test DNS in Internet Ping IP to test IP in Internet Time Server Suggest select at least 2 method to check ADSL...

Page 20: ...19 WAN Configure Healthy check...

Page 21: ...to maintain and monitor IP address assignments and simplifies IP use because the IP addresses are automatically and dynamically assigned when a station powers on You will need to indicate the range of...

Page 22: ...254 At last user needs to click on Apply button to save configuration 2 5 2 2 DHCP reserved IP The second submenu of LAN configure is DHCP reserved IP You can also reserve some IP s to specific comput...

Page 23: ...Configure DHCP reserved IP ADD Step 3 Then click Apply to save You will see the screen of DHCP reversed IP list table as below User also can edit or delete an item by clicking the check square of Edi...

Page 24: ...the left side of screen as shown below 2 5 3 1 Group Then step by step to set up call group as shown below IP PBX Group Step 2 Select Call Group Step 1 Select IP PBX item Step 3 Click on Add button Cr...

Page 25: ...roup Please input group name and note to create a SIP group IP PBX Group Add SIP Group Step 4 Input group name and note then click Apply button to save configuration Step 5 Click Yes button to complet...

Page 26: ...isplay on the screen as below User also can edit and modify the call group by clicking the check square under Edit item Step 6 A new call group 123 and note 11 was created successfully Step 1 User can...

Page 27: ...s requirement When the edit work has finished user need to click on Apply button to save the updated data IP PBX Group Updated SIP Group Step 3 Click Yes button to complete the procedure of call grou...

Page 28: ...peration procedure is shown as following diagrams IP PBX Subscribers After click Add button user can see the screen as below Step 1 Select IP PBX item Step 2 Select Subscribers Step 3 Click on Add but...

Page 29: ...uccessful and display on the screen as below Step 5 Click Yes button to complete the procedure of subscribers creating Step 6 A new SIP account and user name was created successfully Edit step 1 User...

Page 30: ...item as shown above Then user will see the screen of update SIP account as below Edit step 2 After the edit work has finished please click Apply button to save the updated data Step 3 Click Yes button...

Page 31: ...t up mobile extension for user For example there are two SIP account 2002 and 2003 If user wants to use account 2002 as mobile extension please set up it as following steps Step 1 select IP PBX Step 2...

Page 32: ...pports blind transfer now You can press and 0 for blind transfer Call Group You can use the Call Group parameter to assign an Extension to one or more groups Pick up Group The SHS 3830 supports call p...

Page 33: ...o a Trunk name User also can click the check square of Edit to delete the specified Trunk or modify configured Trunk data IP PBX SIP Trunk Then user will see the following screen Step 3 Please click A...

Page 34: ...d input the correct Trunk ID in the Destination field You also can input IP Phone or Queue name or DISA Routing group allows you to set up call routing from route level 1 to 7 and DISA The application...

Page 35: ...P PBX item Create Dial Plan Step 2 Select Dial Plan item Step 4 Set up a code for user s call group the sample is 1234 Step 6 Here you can find some destination for choosing such as IP Phone or alias...

Page 36: ...ith the first number is 2 Exclude 2 only 1 Delete the first digit 1 Delete the last digit Add identified number code before the telephone number for example 886 Dial Plan Add identified numbers at the...

Page 37: ...lude 2 Add Front To add assigned number before the telephone number For example you set 886 here and the called number is 0222221266 the SHS 3830 will add 886 then send 8860222221266 as the called num...

Page 38: ...f extensions to answer The other extensions will hang up automatically Step 1 Select IP PBX item Step 2 Select Queue Step 3 Please click Add button to create call queuing Step 4 Input the queue name t...

Page 39: ...38 Then user will see the result as below Step 6 Click Apply button to save the configuration Step 7 Click Yes button to complete the procedure of queue setting Queue Queue IP PBX Queue...

Page 40: ...mber to perform broadcast function IP PBX Paging Step 1 Select IP PBX Step 2 Select Paging Step 3 Please click Add button to add new paging number You also can modify or delete the paging number by cl...

Page 41: ...number successfully that display on the screen as below Step 4 Input paging number routing group and paging group Step 5 Please click Apply button to save the configuration Step 6 Click Yes button to...

Page 42: ...or delete the paging number by clicking the check square under Edit item Step 7 Extension 122 is set up as paging number now Edit Step 2 You can modify the paging number or routing group or paging gro...

Page 43: ...rom paging number listing 2 5 3 8 Preview The preview function is used with IP door phone You can arrange some Edit Step 3 for Delete or Step 4 Click Yes button to complete the procedure of paging num...

Page 44: ...ber will ring And you can answer the call from IP door phone by anyone of extensions to talk the person who at your door and open the door The other extensions will hang up automatically IP PBX Previe...

Page 45: ...9 Download Log You can download the log file of system by clicking Download button IP PBX Download Log Add a new member in preview group 99991 Step 1 Select IP PBX Step 2 Select Download Log Step 3 C...

Page 46: ...chan_sip c Registration from 2006 sip 2006 192 168 1 253 failed for 192 168 1 249 5060 No matching peer found Jan 31 22 27 52 NOTICE 1772 chan_sip c Registration from 2006 sip 2006 192 168 1 253 faile...

Page 47: ...2 1 70 21 56 2 1 70 21 56 0 0 BUSY DOCUMENTATION 2757373 16 2 1 70 22 00 2 1 70 22 00 2 1 70 22 00 10 7 ANSWERED DOCUMENTATION 2757628 18 2 1 70 22 00 2 1 70 22 00 0 0 BUSY DOCUMENTATION 2757646 2 2...

Page 48: ...47 IP PBX Debug Capture Step 1 Select IP PBX Step 3 Click Start Capture button Step 2 Select Debug Capture Step 4 Click Stop Capture button...

Page 49: ...5 Click Yes button to confirm the capture file is complete Step 6 Click Download button to download the capture file Then you will get a file named hg3830_vxxxxxx_xxxxxxxxx cap p s x is any number fro...

Page 50: ...r SHS 3830 IP PBX by clicking Update IPPBX in the main menu of IP PBX as described below IP PBX Update IPPBX Step 1 Select IP PBX Step 2 Select Update IPPBX Step 3 Choose file to update by clicking ch...

Page 51: ...Disable WAN Status Shows the information of MAC Address IP Address and Subnet Mask on each or all WAN ports Firmware version version of software and its released date System status Link status 3 1 2 D...

Page 52: ...pload Speed Load Balance Load balance Byte Received Byte Transmitted Total Bytes System status Data monitor 3 1 3 DHCP Clients table You can get the detail information of DHCP clients in following win...

Page 53: ...n order to resolve not sufficient IPs in IPv4 and functions as IP translation between public IP and private IP Time means life time for each session type while session active System status NAT table 3...

Page 54: ...d balance work modes Session All the enabled WAN ports have the same 1 1 bandwidth rate Weight round robin Configure the WAN ports bandwidth rate manually Session mode When choose this mode the router...

Page 55: ...n distribute each coming session from users to each WAN port following the rate that you assign in each WAN port The session number in each WAN can be numbered from 1 to 100 the suggest number is unde...

Page 56: ...ines Refer to Chapter 4 for more information For example please follow these steps as below for adding an item Step 1 Enter inbound web page Then click Add to enter the added page LOAD BALANCE Inbound...

Page 57: ...p 1 Enter Inbound web page Then click Enable check square of item 2 to enter the edited page Step 2 User can edit or delete it If user wants to delete it click Delete Then router go back to Inbound li...

Page 58: ...t router from attack but also complex inspection cause not so friendly usage experience while configured Therefore how to make it easily and highly workable by user is an important issue for designer...

Page 59: ...3 1 Super Users The SHS 3830 allows super users IP can access Internet without limitation when enable block function Option Add a new item Step 1 Enter Super Users web page Then click Add to enter the...

Page 60: ...tep 3 Click the Enable check square of item 1 Then click Apply to save and enable Option Edit or Delete Step 1 Enter Super Users web page Then click Enable check square of item 2 to enter the edited p...

Page 61: ...ser wants to delete it click Delete Then router goes back to Super Users list table If users want to edit click add when user finish editing job Then router goes back to Super Users list table Step 3...

Page 62: ...vides with DoS Denial of Service Defense function to protect your network servers hosts routers and other devices from the attacking of villain using mass data transmission The default value in the di...

Page 63: ...62 Firewall DoS defense LAN DoS Defense Firewall DoS defense WAN DoS Defense...

Page 64: ...l close this address and port for 5 minutes default value temporarily TCP SYN Flooding LAN When an IP in LAN of Load Balance Router tries to send TCP SYN packet over 10000 times default value in one s...

Page 65: ...while attacking Firewall ARP protection 3 3 4 Local IP filtering SHS 3830 allows you to do accessed restriction of block allow outgoing IP packets by protocol port number You may restrict some IP s o...

Page 66: ...2 Fill data to Local Start IP Local Stop IP Protocol Local Port and Local Stop Port Then click Add then router goes back to Local IP filtering list table Step 3 Click the Enable check square of item 1...

Page 67: ...k square of item 2 to enter the edited page Step 2 User can edit or delete it If user wants to delete it click Delete Then router goes back to Local IP filtering list table If users want to edit click...

Page 68: ...Local IP filtering list table 3 3 5 Remote IP filtering As name implied router filters remote IP user desire to and set below Option Add a new item Step 1 Enter Remote IP filtering web page Then click...

Page 69: ...Fill data to Remote Start IP Remote Stop IP Protocol Remote Port and Remote Stop Port Then Click Add then router goes back to Remote IP filtering list table Step 3 Click the Enable check square of ite...

Page 70: ...square of item 2 to enter the edited page Step 2 User can edit or delete it If user wants to delete it click Delete Then router goes back to Remote IP filtering list table If users want to edit click...

Page 71: ...70 Step 3 Router go back to Remote IP filtering list table...

Page 72: ...well You may restrict some URL address that are not allow to reach Option Add a new item Step 1 Enter URL filtering web page Then click Add to enter the added page Firewall URL filtering Step 2 Fill...

Page 73: ...ep 3 Click the Enable check square of item 1 Then click Apply to save and enable Option Edit or Delete Step 1 Enter URL filtering web page Then click Enable check square of item 2 to enter the edited...

Page 74: ...wants to delete it click Delete Then router goes back to URL filtering list table If users want to edit click add when user finish editing job Then router goes back to URL filtering list table Step 3...

Page 75: ...t anticipate association for security consideration By setting up this table router will perform BLOCK or PASS function according to the option Option Add a new item Step 1 Enter Intrusion security we...

Page 76: ...75 Step 2 Fill data to MAC address and IP Then Click Add then router go back to Intrusion security list table Step 3 Click the Enable check square of item 1 Then click Apply to save and enable...

Page 77: ...the edited page Step 2 User can edit or delete it If user wants to delete it click Delete Then router goes back to Intrusion security list table If users want to edit click add when user finish editin...

Page 78: ...77 Example Scan all PC connect with Router Directly click scan It will clear all old data Replace it with scanned data But it need some time to scan all PC The delay time depend on PC quantity...

Page 79: ...er can block below traffic packet from LAN to WAN For some exception Router allow Super users IP can access Internet without limitation when enable block function Instant Message Blocking P2P BT Block...

Page 80: ...it 3 4 1 QoS With this function you can set up USER BANDWIDTH with Maximum Minimum bandwidth value Configure WAN Speed The WAN speeds must be configured for the QoS configuration to take effect IP MAX...

Page 81: ...80 Up Rate Upload speed WAN Apply Which WAN you want the allocation to take effect Do not use this option to specify which WAN to use for this user Quality Control QoS Quality control QoS Enable...

Page 82: ...limit in certain percentage This router provide 3 most often use protocol in the table Just fill in port number and usage for each application Protocol name of protocol data packet will be limit Port...

Page 83: ...e TCP UDP The AP use protocol Example FTP use TCP Port The AP use port MAX Upload speed The AP s maximum upload speed Its unit is kbit MAX Download speed The AP s maximum download speed Its unit is kb...

Page 84: ...If user would like to create a new protocol please follow below steps Step 1 Enter Bandwidth control web page Step 2 Clink the Add then enter its added page Set parameters in below page Then click App...

Page 85: ...OIP packet or other special applications with high bandwidth in designated WAN port in order to have best performance Example Add a new item Step 1 Enter Outgoing route web page Then click Add to ente...

Page 86: ...first USB3G first WAN1 only WAN2 only and USB3G only Step 3 Click the Enable check square of item 1 Then click Apply to save and enable Example Edit or Delete Step 1 Enter Outgoing route web page Then...

Page 87: ...wants to delete it click Delete Then router goes back to Outgoing route list table If users want to edit click add when user finish editing job Then router goes back to Outgoing route list table Step...

Page 88: ...need high data rates for specific application can be satisfied to fulfill all demands Before the feature is effective then user need to enable QoS first Example Add a new item Step 1 Enter LAN IP Spee...

Page 89: ...ck Add then router goes back to LAN IP Speed limit list table Step 3 Click the Enable check square of item 1 Then click Apply to save and enable Example Edit or Delete Step 1 Enter LAN IP Speed limit...

Page 90: ...to delete it click Delete Then router goes back to LAN IP Speed limit list table If user wants to edit click add when user finish editing job Then router goes back to LAN IP Speed limit list table Ste...

Page 91: ...rovide a secured link through public network by encrypting data between local and remote sides In order to pass through VPN traffic router needs to recognize VPN packets and pass them in transparent w...

Page 92: ...configured in DMZ Host list but no access to the LAN unless special filter rules allowing access were configured by the administrator or the user is an authorized remote user It is highly recommended...

Page 93: ...tomatically Example Set the IP of WAN1 or WAN2 Click the Enable check square then click Apply Advance Share IP DMZ Multi DMZ When using this function the WAN port IP need to be FIX IP assigned by ISP...

Page 94: ...MZ Step 2 Fill data to DMZ host IP address ISP provided IP address and WAN Then Click Add then router goes back to Multi DMZ list table Step 3 Click the Enable check square of item 1 Then click Apply...

Page 95: ...check square of item 2 to enter the edited page Step 2 User can edit or delete it If user wants to delete it click Delete Then router goes back to Multi DMZ list table If users want to edit click add...

Page 96: ...r on your LAN If you would like to allow the global users access some servers providing special services on your LAN This function can help you to do this Provide with global port local port mapping f...

Page 97: ...server IP 192 168 1 20 port 21 same port number in local server with different global port number Virtual server For example Supposing you want to have four servers providing FTP HTTP Mail and Telnet...

Page 98: ...added page Advance Virtual server Step 2 Fill data to WAN TCP UDP Global port local port and local server address IP Then Click Add then router goes back to Virtual server list table Step 3 Click the...

Page 99: ...check square of item 2 to enter the edited page Step 2 User can edit or delete it If user wants to delete it click Delete Then router goes back to Virtual server list table If users want to edit click...

Page 100: ...table Step 3 Router go back to Virtual server list table 3 5 4 DDNS You need to apply for a free DNS domain name from DNS provider Example dyndns org The SHS 3830 will update the WAN IP address to DDN...

Page 101: ...stname please apply from DNS provider Advance DDNS Configure 3 5 5 MAC clone If your ISP blocked the MAC address of WAN port in router you may use MAC Address Clone to duplicate the MAC address of PC...

Page 102: ...ort after configure multiple NAT function It will act like have virtual router connect to SHS 3830 LAN port all traffic between each LAN IP domain will send and receive through SHS 3830 SHS 3830 provi...

Page 103: ...NAT Step 2 Fill data to LAN IP address Subnet mask WAN IP and Select WAN Then Click Add then router goes back to Multi NAT list table Step 3 Click the Enable check square of item 1 Then click Apply t...

Page 104: ...check square of item 2 to enter the edited page Step 2 User can edit or delete it If user wants to delete it click Delete Then router goes back to Multi NAT list table If users want to edit click add...

Page 105: ...5 7 Inner DNS In order to speed out DNS request process for quick surfing internet Inner DNS works as a cache to retain DNS information for hosts DNS lookup Example Add a new item Step 1 Enter Inner...

Page 106: ...Advance Inner DNS Step 2 Fill data to Domain Name and its IP Then Click Add then router goes back to Inner DNS list table Step 3 Click the Enable check square of item 1 Then click Apply to save and en...

Page 107: ...check square of item 2 to enter the edited page Step 2 User can edit or delete it If user wants to delete it click Delete Then router goes back to Inner DNS list table If users want to edit click add...

Page 108: ...3 5 8 Routing configure There are two routing methods can be applied in various network environments so choose one of them Static routing Dynamic routing for need Static routing This function allows...

Page 109: ...Step 1 Enter Static routing web page Then click Add to enter the added page Advance Static routing Step 2 Fill data to Destination network Netmask and Gateway IP Then Click Add then router goes back...

Page 110: ...check square of item 2 to enter the edited page Step 2 User can edit or delete it If user wants to delete it click Delete Then router goes back to Static routing list table If users want to edit clic...

Page 111: ...path to destination by receiving periodic updates from others The protocol used in communication between routers is RIP 1 2 Routing Information Protocol RIP1 supports only broadcast mode while RIP2 su...

Page 112: ...ype in the Original username and Original Password then click Apply button Router will display a change password web page System password 1 Step 2 Type in the Input new username Input new Password and...

Page 113: ...D SHS 3830 AND FINISH ALL ROUTER PARAMETER SETTING 3 6 2 Time The SHS 3830 will obtain the GMT Greenwich Mean Time after connected to Internet You need to indicate the local time so that the system co...

Page 114: ...SHS 3830 provides four condition selections WAN Up System will send the mail once WAN port s is connected to Internet WAN Down System will send the mail once WAN port s is disconnected from Internet...

Page 115: ...tem log Show all the records after SHS 3830 Power on such as WAN port up down WAN IP address the obtained time DDNS current corresponding WAN IP address and so forth You can also save these data to fi...

Page 116: ...ress in the URL field ROUTER provide easy method to access from INTERNET via Dynamic IP Dynamic port Remote IP specific dedicated PC can be remote access ROUTER Leaving these fields blank will allow a...

Page 117: ...116 When the user of remote side want to access the ROUTER web configure the remote user only need to enter http 110 111 112 1 8888 System Remote configure...

Page 118: ...6 Load default Use this function to reset all the settings to their factory default values or latest configuration file Click Apply after selection the ROUTER will restart automatically System Load d...

Page 119: ...backup Use Configure backup function to save all the settings parameter to PC for safety issue in order to avoid all parameters lose when system crush or SHS 3830 is loaded the default parameters Syst...

Page 120: ...onally provide new firmware on the web site to help you updating the firmware of your SHS 3830 Follow the procedure to update your firmware after downloaded the new code System Firmware update You wil...

Page 121: ...ation changes that have been made to the SHS 3830 you must save them to the SHS 3830 s Flash memory If you do not save the changes the configuration settings will be lost in the event of a power loss...

Page 122: ...istrar of your Internet name In general logon to your registrar site and manage your domain name For example www example com Current is located at a WEBhosting company Domain servers in listed order N...

Page 123: ...default settings or back to latest configuration file for the device Please be careful Do not press the Factory Reset button unless you want to clear the current data 1 Plug in the power code and the...

Page 124: ...25 TCP RLOGIN 513 UDP DNS 53 UDP SYSLOG 514 UDP TFTP 69 UDP TALK 517 518 TCP GOTHER 70 UDP RIP 520 TCP FINGER 79 TCP AFPOWERTCP 548 TCP HTTP 80 TCP Net Meeting 1503 1702 TCP POP3 110 TCP L2TP 1701 UDP...

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