USER MANUAL WALL COMPLEX
22
7 TROUBLESHOOTING
Failure mode
Potential cause
Remedy
Lost connection
with server
Modem failure / SIM card
inoperative
Replace the modem / checke the
status of the SIM-card
Poor mobile signal strength /
Modem antenna is out of order /
Station is out of range of the
mobile network
Replace antenna with a more
powerful
Charging cable or
connector fault
Depreciation, careless handling
of equipment
De-energize the device. Contact
to Customer Service to replace
charging cable or connector.
The charging
complex display
does not work
(there is no
information on the
station display)
No input voltage
Find out the reason for the lack of
voltage. Restore power supply.
Circuit breaker(s) tripped off
Bring circuit breaker(s) to
operating position
Display is out of order
Contact to Customer Service
Other malfunction
Malfunctions caused by
external and internal factors
Contact to Customer Service
CUSTOMER SERVICE
You can write an email or call to the tech support using the contact page on our web-site
autoenterprise.ua.
8 STORAGE
The charging station is supplied in individual factory packaging. Remove all packaging before
installing the station.
STORAGE CONDITIONS:
•
Charging station must be stored in its original packaging.
•
Charging station should be stored in dry heated rooms, free of dust, corrosive and oily
materials.
•
Keep the charging station in the warehouse with the appropriate weather protection.
•
Keep away any sharp object from the charging station, cords or plugs/connectors.
