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Training
The Training screen
provides quick links to Autel’s online video accounts. Select a video
channel by the language to see all the available online tutorial videos from Autel for
various technical supports, such as product usage techniques and vehicle diagnostics
practice, etc., may be available for your interests.
Data Logging
The Data Logging screen keeps records of all Feedback (submitted), No feedback (saved)
or History (up to the latest 20 test records) data loggings on the diagnostic system. The
support personnel receive and process the submitted reports through the Support
platform, and send back problem solutions within 48 hours to the corresponding Data
Logging session, on which you are also allowed to have a direct conversation with the
support personnel.
Figure 13-2 Data Logging Screen
To make a reply in a Data Logging session
Tap
Feedback
to view a list of submitted data loggings.
Select a specific item to view the latest update of the processing progress.
Tap the text field at the bottom of the screen, and enter the texts. Or tap the
Audio
button to record a voice message, or
Camera
button to take a picture.
Tap
Send
to deliver your message to the technical center.