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attaching file.
7. Tap
Submit
to post the reply.
8. Tap the
States
selection drop-down menu to reset a case state.
9. Tap the
Update
button to commit the newest update.
Data Logging
The Data Logging section keeps records of all sent or unsent (saved) data
loggings on the diagnostic system. The support personnel receive and
process the submitted reports through the Support platform, and send back
problem solutions within 48 hours. Support personnel will answer your
questions directly.
To make a reply in a Data Logging session
1. Tap on the
Sent
tag to view a list of submitted data loggings.
2. Select a specific item to view the latest update.
3. Tap on the input field at the bottom of the screen, and enter texts.
Or tap the Audio button to record a voice message or camera
button to include an image.
4. Tap
Send
to send message to the technical center.
Figure 15-3
Sample Data Logging Screen
