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12
Remote Desk
The Remote Desk application launches the TeamViewer Quick Support
program, which is a simple, fast and secure remote control screen. You can
use the application to receive ad-
hoc remote support from Autel’s support
center, colleagues, or friends, by allowing them to control your MaxiDAS
tablet on their PC via the TeamViewer software.
If you think of a TeamViewer connection as a phone call, the TeamViewer
ID would be the phone number under which all TeamViewer Clients can be
reached separately. Computers and mobile devices that run TeamViewer
are identified by a globally unique ID. The first time the Remote Desk
application is started, this ID is generated automatically based on the
hardware characteristics and will not change later on.
Make sure the tablet is connected to the Internet before launching the
Remote Desk application, so that the tablet is accessible to receive remote
support from the third party.
Figure 12-1
Sample Remote Desk Screen
To receive remote support from a partner
1. Power on the tablet.
2. Tap the
Remote Desk
application on the MaxiDAS Job Menu. The
TeamViewer screen displays and the device ID is generated and
shown.
