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96
Support
This application launches the
Support
platform which synchronizes Autel's online support
service with the MaxiBAS tablet. In order to synchronize the device to your online account,
you need to register the product through the Internet when you use it for the first time. The
Support
application is connected to Autel's service channel and online communities that
provides the quickest way to find solutions to common problems, allowing you to submit
questions complaints and help requests to obtain direct service and support from the online
community.
16.1 Product Registration
In order to get access to the
Support
platform and obtain update and other services from
Autel, you are required to register the MaxiBAS diagnostics tablet the first time you use it.
To register the diagnostics tablet:
1.
Visit the website:
2.
If you already have an Autel account, sign in with your account ID and password.
3.
If you are a new member to Autel, click on the
Create Autel ID
button
on the left
pane to create an Autel account.
4.
Enter the required information, and click
Get Verification Code
button.
5.
The online system will automatically send a verification code to the registered
email address. Input the code in the
Verification Code
field and fill in other input
fields, read through Autel's
Terms and Conditions
, click on
Agree
, and then
click
Create Autel ID
at the bottom. A product registration screen will display.
6.
The device's serial number and password is located in the
About
section of the
Settings
application on the tablet.
7.
Select your product model, enter the product serial number and password on the
Product Registration
page, and click
Submit
to complete your registration.