background image

 

1

 

english

 

 

 
 

1.  Important information for the Stove User 

 

 

The information in this manual is of a general nature. National and European standards, local and building 
regulations, and fire safety provisions must be observed. 

 

Please read this manual carefully before installing, operating and working on the stove. Keep the manual in 
a safe place, and ensure that it is available at all times. 

 

Compliance with the regulations contained in this manual guarantees safety for both individuals and equip-
ment, economical operation and a long service life. The stove has been designed according to EN 14785 
and EN13240 standards. 

 

Original parts may not be modified or replaced with parts from other manufacturers. In doing so, the war-
ranty is forfeited. 

 

When carrying out work on, or intervening in, the stove, the power supply must be disconnected.  

 

All diagrams and drawings supplied are for explanatory purposes only; the manufacturer pursues a policy of 
continuous improvement and updating of the product, and may make changes without prior notice. 

 

All dimensions in this manual are indicated in mm. 

 

CAUTION: Initial operation of the appliance should be carried out exclusively by authorised service part-
ners. 

 

Your heating appliance is not suitable for use as a ladder or stand. 

 

Please note that the surfaces of the stove heat up considerably during operation. Always use protective 
gloves to operate the stove. Make children aware of the dangers and keep them away from the fireplace 
during operation.  

 

No waste (of any kind) or other residue may be placed in the stove. Only the recommended pellets or logs 
(see section .. 

Fuel

) may be burned.  

 

It is forbidden to place inflammable items on or near the heating appliance. 

 

Do not place any laundry on the stove to dry. Clothes horses or similar objects must also be placed at a suf-
ficient distance from the heating appliance 

 Fire hazard! 

 

While your heating appliance is in operation, the use of highly flammable and explosive materials in the 
same or adjacent rooms is prohibited. 

 

It must be ensured that there is a sufficient supply of combustion air and that the flue gases are discharged 
safely. Therefore, always check whether the chimney is clogged, particularly after a longer period of inactiv-
ity. 

 

In the transition period, i.e. when outside temperatures are higher, a sudden rise in temperature can lead to 
disruptions in the chimney draught causing the heating gases to be incompletely extracted. In such a case, 
switch off the stove. 

 

The convection grille must never be closed, not even partially.  

 

Ventilation devices that are operated together with the fireplace in the same room, or in a group of rooms, 
can cause problems. 

 

The stove must be cleaned and serviced regularly (see section 

Cleaning and Maintenance

).  

 

Repairs to your stove may only be carried out by qualified personnel trained by the manufacturer. 

 

Replace spare parts as required and subject to condition. Check all electrical and electronic components 
regularly for damage or wear. 

 

Safety devices must not be bypassed. 

 

If the wrong fuel is used, or if the fuel is too damp, the chimney may catch fire due to deposits in the chim-
ney. In such an event, close all air openings on the fireplace immediately, and inform the fire brigade. After 
the fire has burned down, have the chimney checked by a specialist for cracks or leaks. 

 

Under certain conditions, pellet appliances are also suitable for multiple flues in chimneys. Your master 
chimney sweep will inform you of these requirements and carry out the appropriate inspection. 

 

Please note that the installation room must have at least one door / window leading to the outside, or be di-
rectly connected to such a room. Other fireplaces and extractor hoods may not be operated with fireplaces 
dependent on ambient air.  

 

 

Summary of Contents for Clou

Page 1: ...Benutzerhandbuch user instructions Istruzioni per l uso manuel d instructions Mo Duo Clou Duo ...

Page 2: ......

Page 3: ...des of the stove 14 4 1 Functional diagram of your combi stove 14 4 2 Pellet mode 15 4 3 Firewood mode 15 5 Warnings and error messages 17 5 1 Resetting warnings and errors 17 5 2 Safety temperature limiter 18 6 Cleaning and Maintenance 19 6 1 Stove models with automatic riddling grate 19 6 2 Cleaning of the flue gas passes Mo Duo 20 6 3 Cleaning of the flue gas passes Clou Duo 21 6 4 Adjusting th...

Page 4: ...s must also be placed at a suf ficient distance from the heating appliance Fire hazard While your heating appliance is in operation the use of highly flammable and explosive materials in the same or adjacent rooms is prohibited It must be ensured that there is a sufficient supply of combustion air and that the flue gases are discharged safely Therefore always check whether the chimney is clogged p...

Page 5: ...chimney The information contained in this manual is of a general na ture National and European standards local and building reg ulations and fire safety provisions must also be observed and complied with The stove must be connected to a flue approved by the chim ney sweep Care must be taken to prevent condensation from entering the stove The flue pipe must be connected in line with the technical d...

Page 6: ...is can lead to overheating and damage to the stove Damp wood causes poor combustion and exhaust gas values as well as soiling of the viewing glass and the flue gas ducts 2 4 Electrical connection Your stove is designed for connection to a 230 V 50 Hz mains supply The connection cable is included in the accessory pack The mains socket is located on the back of the appliance and is protected by a T2...

Page 7: ...l filling process For more detailed information see the menu item Manual pellet feed This process takes about 5 minutes 6 To start the stove in pellet mode press the rotary knob for longer than 2 seconds or press START on the display 3 1 Operating the stove via touch display Display Room temperature indicator various functions By pressing the appropriate symbol it is possible to switch to the desi...

Page 8: ...econds the stove is activated or stopped Display Status indicator By pressing the Start Stop button for longer than 2 seconds the stove is activated or stopped Function Air distribution module fan speed control An air distribution module is available as an option for the RUBY model This allows an additional room to be heated using warm air The warm air is extracted in front of the rear wall of the...

Page 9: ...s function can be deactivated in the setting Menu item Fuel Did you fill in Log wood The answer to this key question will affect the further functioning and mode of operation of your stove It will appear each time you close the firebox door Tap Yes to switch to firewood mode or if you have put on new firewood If you make no selection YES will be automatically selected after 10 seconds Tap NO if yo...

Page 10: ...ime If individual heating times overlap the heating time of a higher set temperature is activated with different tem perature settings Example of heating times for an entire week Weekday Times Temp TIMER 1 Monday Sunday 00 00 23 59 18 C TIMER 2 Monday Friday 06 00 08 00 22 C TIMER 3 Monday Friday 17 00 22 00 22 C TIMER 4 Saturday Sunday 07 00 22 00 22 C Note Only 3 heating periods may be specified...

Page 11: ...tivated Menu item Time Date Setting the time of day is necessary for the correct heating time the statistics function and for logging errors Set the hours minutes day of the week month and year and confirm the setting with OK Menu item Fuel In this submenu the fill level indicator can be deactivated When deactivated the bar on the display disappears The low fill level warning no longer applies Bac...

Page 12: ...e the stove by means of the control knob If a connection cannot be established at the first attempt try a second time Menu item Eco mode The ECO MODE allows the stove to be switched ON and OFF automati cally at certain temperature settings specified by you The cut off and restart temperatures can be set in the ECO MODE menu item In order to avoid starting stopping the appliance too frequently the ...

Page 13: ...re control after being activated in the menu item External thermostat CAUTION To activate the external thermostat the stove must be started once manually after the thermostat has been installed Menu item Frost protection The frost protection menu is used to start the stove automatically at a preset temperature The menu only works when the timer function has been activated Menu item Display options...

Page 14: ...URN POT On appliances with a riddling grate this function is only available after the stove has been started in IGNITION PHASE 2 Menu item Service due Here you can see how many maintenance free hours of operation your stove still has until a service is necessary The service must be carried out by an approved Austroflamm technician Menu item Service menu This menu is reserved for the Austroflamm se...

Page 15: ... different periods of time Menu item Tips Here you will find important tips for operating your stove correctly and answers to questions relating to possible problems 3 2 User control of the stove by means of the AUSTROFLAMM control knob Your stove can also be operated using the rotary control Important information If the control knob does not react go to the settings for Bluetooth devices and chec...

Page 16: ...et temperature or the heat output of your stove can be set 3 3 Operating the stove using the IR remote control Your stove is supplied with an IR remote control which can be used for the functions below The following func tions are available to you using this control Ensure visual contact between the remote control and the control panel 3 4 Operating the stove using the APP and smart phone To insta...

Page 17: ... with automatic combustion control FIREWOOD MODE automatic start cycle Release of FIREWOOD MODE IGNITION PHASE 1 IGNITION PHASE 2 IGNITION PHASE 3 Release for manual control operation IGNITION PHASE 1 IGNITION PHASE 2 IGNITION PHASE 3 Release for manual control operation with DISPLAY RC TIMER APP ECO MODE START with DISPLAY RC TIMER APP ECO MODE START START PELLET IGNITION automatic start cycle FI...

Page 18: ...mperature sensor on the rear side of the unit In pellet mode a fluctuating flue draught or increasing fouling of the flue gas passes is auto matically compensated by the flue gas fan An error message is output only in extreme cases If the door is opened and closed again during pellet mode the system switches to the oper ating phase Hybrid start 4 3 Firewood mode Heat output setting firewood amount...

Page 19: ...is cannot be achieved automatic switching to the next lower output level is performed in the background not visible on the display This achieves optimal combustion and ember maintenance of maximum duration in the burn out process Power setting 1 is not suitable for burning newly inserted firewood This level is intended only for the purpose of achieving maintenance of the embers for as long as poss...

Page 20: ...uses 1 The automatic start process was terminated manually 2 Supply air pipe burner pot flue gas outlets flue gas fan or flue pipe clogged 3 Chimney stack dirty 4 Chimney draught too strong Error E107 Firebox sensor Firebox temperature sensor cable defective call customer service Error E108 Safety switch I01 error RESET the safety temperature limiter STB Caution STB can only be reset after cooling...

Page 21: ...e error display by pressing Closing the display does not cancel the error To clear the error the problem must be solved The stove is not operable when an error is detected 5 2 Safety temperature limiter Your stove is equipped with a safety temperature limiter on the back This switches off automatically if the stove overheats temp 105 C If the stove shuts down the cause must be determined To make t...

Page 22: ...er year The stove and its components must be cleaned according to the above table Arrange for your pellet stove to be inspected and serviced annually by an Austroflamm technician before the start of the heating season 6 1 Stove models with automatic riddling grate On stove models with an automatic riddling grate the ashes on the riddling grate are tipped into the ash pan each time the stove stops ...

Page 23: ...20 english 6 2 Cleaning of the flue gas passes Mo Duo a Kippgefahr b d e c ...

Page 24: ...21 english 6 3 Cleaning of the flue gas passes Clou Duo a b d e c ...

Page 25: ...22 english 6 4 Adjusting the closing force of the firebox door 6 5 Adjust position of ash container door ...

Page 26: ...23 english 6 6 Adjusting the firebox door a b c d ...

Page 27: ...iod will be replaced with new parts Functional problems of electronic accessories e g WLAN module Smart Spot etc only entitle the customer to claim under warranty for the respective accessories When warming up during operation and when cooling down your stove may make some noise soft crackling slight clicking etc This is due to the different degrees of expansion of the various materials under the ...

Page 28: ...Door contact switch 2 PWM to DC Converter 3 RPM HAL IC 4 Room temperature sensor 5 Firebox temperature sensor 6 Differential pressure measurement 7 Ceramic ignition 8 Combustion fan 9 Safety temperature limiter 10 Hopper lid safety switch 11 Grate position switch 12 Air flap motor 13 Grate motor 14 Central grounding OPT1 External thermostat OPT2 Air distribution module See additional detailed elec...

Page 29: ...26 english ADDITIONAL COMBUSTION VENTILATOR ELECTRIC DIAGRAM ADDITIONALFEEDER MOTOR ELECTRIC DIAGRAM ADDITIONAL GRATE MOTOR ELECTRIC DIAGRAM ...

Page 30: ...27 english ADDITIONAL AIR FLAP MOTOR ELECTRIC DIAGRAM ADDITIONAL COMMUNICATION SPLITTER ELECTRIC DIAGRAM ...

Page 31: ...ressure 12 Pa Capacity of Pellet container ca 34 kg 51 l Min max pellet consumption 0 6 1 87 kg h Min max autonomy ca 18 56 h Air connector Ø 125 mm Flue connector Ø 130 mm Electr power input at switch on 325 W Electrical power input in operation 16 5 W Voltage current frequency 230 V 50 Hz Dimensions H x W x D 1147 x 863 x 490 mm Weight 274 kg Minimum distance at the sides firebox 130 mm at the s...

Page 32: ...imum delivery pressure 12 Pa Capacity of Pellet container ca 22 kg 34 l Min max pellet consumption 0 6 1 64 kg h Min max autonomy ca 13 36 h Air connector Ø 125 mm Flue connector Ø 130 mm Electr power input at switch on 325 W Electrical power input in operation 15 W Voltage current frequency 230 V 50 Hz Dimensions H x W x D 1013 x 810 x 410 mm Weight 212 kg Minimum distance at the sides 200 mm at ...

Page 33: ...940304 Austroflamm GmbH Austroflamm Platz 1 4631 Krenglbach Austria Stand 04 2021 Typenschild ...

Reviews: