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Security
How secure is the AOne system?
Your system is extremely secure. The AOne system uses Zigbee, which is a wireless protocol
developed by the Zigbee Alliance and adopts the IEEE 802.15.4 standard.
Communication security is one of Zigbee’s strengths. Implementing a security model that follows the
one defined in IEEE 802.15.4, the protocol’s design provides mechanisms controlling access to
network Devices (authentication), encryption (symmetric-key cryptography) and integrity, using
message integrity checks (MIC) to ensure that the signals transmitted are not manipulated.
How do I know Aurora smart products are safe for use in my home?
All lighting products sold by Aurora strictly conform to Lighting Safety Standards, thereby ensuring
the safety of all those using the products, with the added bonus of never having to be changed due to
their extremely long-life and energy efficiency.
Connection / Offline Control
Can the AOne System work without an Internet connection?
Yes, your AOne system works all the time, even when your Internet service goes down. Of course,
without the Internet, Schedules won't work if the Hub is rebooted and there is no connection.
However, the system will continue to work and you will be able to control your lights via Smart
Switches (e.g Kinetic) and Sensors (e.g PIR). Your phone needs to be in the same home network
(home Wi-Fi) as your Hub for it to work without the Internet.
Can I disconnect and move my AOne Hub after it’s been set up?
We usually recommend that the Hub is set up in its final location.
You don't have to worry about disconnecting your AOne Hub from power for a long period of time. All
your settings will be maintained. Turning it on again you'll find that all your Devices are still "paired",
recognised by the Hub and visible in your AOne application.
Depending on the distance from the original installation location, you may have to Reboot your Mesh
to ensure that the System has the best connection.
The Hub will retain its settings even if it is turned off for a very long period of time.
The Hub's data is stored in Non Volatile Flash Memory.
