COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018
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Functions, Uses, Concepts
Service Data
Service Data
If the PBX ever displays a malfunction, a report can be recorded. These
reports can then be forwarded to technical departments (Service, Devel-
opment) to help find the cause of the malfunction.
Proceed as follows for configuration:
•
Make settings for logging.
–
Using the Configuration Manager (page
Administration > Logs
)
•
Log network data stream.
–
Using the Configuration Manager (page
Surveillance > Flux de
données réseau
)
Recording the D-Channel Protocol
A D-channel protocol can be started to record and display control and
management information about the connections to the PBX e.g. to display
errors. You will thus be able to see the error type, and maybe even its cause,
from the list of transferred information.
Proceed as follows:
•
Using the D-channel decoder PC programme
Requirements:
•
D-channel decoder PC programme installed (see Auerswald:
, FONtevo:
)
• Logging enabled
function switched on in the PBX
