Make Calls with normal Telephones and change Settings
Call Somebody
14
Important: The special numbers provided by the VoIP provider for
checking one's account status or dialling usually do not include a
local prefix. In order to correctly dial these phone numbers, use the
function
Select a specific VoIP Account for the next external Call;
Internal: Internal calls are free of charge.
Knock internally: If the internally called subscriber is busy, the call
knocks automatically (if knocking is allowed on his phone).
External: Before you dial an external telephone number, you have to
enter the exchange line digit “0“ (exception: direct exchange line tel-
ephone).
Request an exchange line (transfer of an exchange line access):
(only in combination with the system telephones COMfort 1000/1200/
2000 plus or COMfortel 1100/1500/2500/2500 AB/VoIP 2500 AB). If
the telephone you like to start an external call from does not have the
necessary exchange line authorization, you can call a system tele-
phone especially configured for this and request an exchange line
access. On the called system telephone the key “Transfer of an
exchange line access“ has to be pressed during the connection and
the receiver has to be hung up. You will hear the confirmation tone
and can also hang up. Then you can start a single external call.
For transferring an exchange line access, the called system tele-
phone needs the authorization “Transfer of external calls to external“.
Short-code Dialling: The access by name to the telephone book of
the PBX is reserved to the system telephones. On each other tele-
phone you can use telephone numbers with a 2-digit to 4-digit short-
code dialling number assigned in the telephone book of the PBX by
dialling these short-code numbers.
Call without presentation of the calling number: If you like to pre-
vent that your next call partner sees your telephone number on his
telephone, you will be able to start an external call with the here
stated digit order. If you start an external call as described here, the
presentation of your calling number to your call partner will be
restricted for this call.
Separation of private and business calls: The private exchange
line access enables a separated registration of business and private
calls for individual employees. Calls started with the private exchange
line access will get a special code in the call data memory.
This way the cost can be charged to the employee.
If you like to make a private call from your work place, you need a
user PIN assigned to your connection. All calls started with the pri-
vate exchange line access and this PIN are assigned to you in the call
data management. This is also valid for calls that you make from
another internal telephone (e.g. your colleague’s).
With a special authorization you can also make private calls without
the entry of the user PIN from your own telephone.
Project assignment: The project assignment enables the assign-
ment of an external call to a certain project/client (e.g. within a law-
yer’s office). In the view of the call data management program the
charges as well as the time expense can separately be listed for the
different projects/clients. The project numbers may be invented while
starting the outbound call.
Present certain telephone number: To be able to allocate individ-
ual calls to certain areas for a later call data evaluation, you can make
external calls with the presentation of a specific telephone number.
Start a call via VoIP account: If you like to make a call via a selected
account that has been previously configured you will need the
account number.
Call Somebody
Call an internal Telephone
b n
g
internal telephone number*
*
Internal telephone number of the individual telephone (If you use a direct exchange line telephone for the entry,
**
is preceding the telephone number.)
or internal telephone number of the group (If you use a direct exchange line telephone for the entry,
**
is preceding the telephone number.)
conversation
Knock on a busy internal Telephone
f g
ringing
tone
conversation
Call an external Number
b r
g
external telephone number*
conversation
