Auerswald COMfortel M-520 Advanced Information Download Page 47 | Manualshive

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Questions and answers

COMfortel M-520 - Advanced Information V01 08/2019

47

The caller's number is not displayed.

•

Calling Line Identification

(CLI) is not enabled for the caller.

The

caller

should ask the net-

work provider to enable Calling Line Identification (CLI).

•

Calling Line Identification Presentation

(CLIP) is not supported or enabled by the network

provider.

Ask the network provider to enable Caller Line Identification Presentation (CLIP).

•

The telephone is connected via a PBX or a router with an integrated PBX (gateway) that does
not transmit all information.

¥

Reset the system: Briefly pull out the power plug. Reinsert the plug and wait until the
device restarts.

¥

Check the settings on the PBX and activate phone number display, if necessary. To do this,
search for terms such as CLIP, calling line identification, telephone number identification,
caller ID, ... in the system user guide or ask the system manufacturer.

You hear an error tone when keying in (descending tone sequence).

•

Action has failed/invalid input.

Repeat the process. Read the display and refer to the user

guide if necessary.

No time is specified for a message in the call list.

•

Date/time are not set.

Set the date/time.

Registration or connection problems with a Bluetooth headset.

¥

Reset the Bluetooth headset (see headset user guide).

¥

Delete the registration data on the handset by de-registering the device (

¥

Repeat the registration procedure (

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Summary of Contents for COMfortel M-520

Page 1: ...V01 08 2019 COMfortel M 520 DECT Handset Advanced Information ...

Page 2: ...e 4 Getting to know your telephone 5 Telephony 13 Network services 17 Local handset directory 21 LDAP 24 Call lists 26 Network mailbox 27 Sound profiles 28 Calendar 29 Alarm clock 31 Protection against unwanted calls 32 Resource Directory 33 Bluetooth 34 Setting the handset 37 Service Customer Care 46 Appendix 48 Index 50 ...

Page 3: ...ports only Remove faulty devices from use or have them repaired by our Service team as these could inter fere with other wireless services Do not use the device if the display is cracked or broken Broken glass or plastic can cause injury to hands and face Send the device to our Service department to be repaired Keep small cells and batteries which can be swallowed out of the reach of children Swal...

Page 4: ...e Warnings which if not heeded can result in injury to persons or damage to devices Important information regarding function and appropriate handling or functions that could generate costs Prerequisite for being able to carry out the following action Additional helpful information ...

Page 5: ...d the End call key Switch off When the handset is in idle status press and hold the End call key Switch on Press and hold Switch off Press and hold use to enter the handset PIN if other than 0000 If a call is indicated on the handset the keypad automatically unlocks and you can accept the call It then locks again when the call is finished It is not possible to call emergency numbers either when ke...

Page 6: ...on using the control key Select OK to confirm The submenu Settings opens Telephony OK Select the Telephony entry using the control key Select OK to confirm The submenu Telephony opens Auto Answer The function to switch Auto answer on off appears as the first menu item Change Select Change to activate or deactivate Function is activated deactivated The control key enables you to navigate the menus ...

Page 7: ...con for the selected function is highlighted in colour and the name of the associated function appears in the display header The display keys have a function preset by default in idle status Changing the assignment p 43 Confirm selection using OK or press the centre of the control key One menu level back using Back Switch function on off using Change on off Activate deactivate option using Select ...

Page 8: ... the Message key Message lists that contain messages are displayed Mailbox is always displayed An entry is marked in bold new messages are available The number of new messages is shown in brackets An entry is not marked in bold no new messages The number of old messages is shown in brackets use to select a list OK the calls or messages are listed Network mailbox The network mailbox number is diall...

Page 9: ...s displayed the current setting for the selected message type flashes in the entry field e g 0 use to set the action for the arrival of new messages confirm selected setting with OK or return to idle display without making changes Back Menu overview Open the main menu when handset is in idle status press Messages on the network mailbox Missed calls The Message key flashes The Message key does not ...

Page 10: ...s Missed calls Messaging Not available Answer Machine Play Messages p 27 Organizer Calendar p 29 Timer Alarm Clock p 31 Missed Alarms p 30 Contacts Directory p 21 Online Directory p 24 Settings Date Time p 37 Audio Settings Handset Volume p 40 Acoustic Profiles Earpiece Profiles p 40 Handsfree Profiles p 40 Advisory Tones p 41 Silent Alert p 41 Ringtones Handset Volume p 40 Melodies p 41 Time Cont...

Page 11: ...ter Handset p 44 Select Base p 44 Telephony Auto Answer p 39 Area Codes p 42 System Handset Reset p 45 Handset PIN p 45 Handset Update Icon Meaning Signal strength 1 100 Red no connection to the base station Profile Silent activated ringtone switched off Beep ringtone activated Keypad lock activated Battery charge status White between 11 and 100 charged Red less than 11 charged Flashes red battery...

Page 12: ...al call Establishing a connection outgoing call Connection established No connection established connection terminated Reminder for appointment Reminder for anniversary Alarm call Icon Meaning Icon Meaning Alarm clock is activated display with alarm time Action complete green Action failed red Information Security prompt Please wait Icon Meaning ...

Page 13: ...dialled with the handset Briefly press the Talk key the redial list is opened use to select an entry Press the Talk key If a name is displayed View the number is displayed use to browse numbers if necessary when the desired number is reached press the Talk key Managing entries in the redial list Briefly press the Talk key the redial list is opened use to select an entry Options possible options In...

Page 14: ... Accepting a call Press the Talk key or Accept Display number OK use to edit or add numbers if necessary use to save as a new entry in the directory Delete the selected entry Delete entry OK Delete all entries Delete all OK Set automatic redial Automatic Redial the dialled number is automatically dialled at fixed intervals at least every 20 secs The handsfree key flashes open listening is activate...

Page 15: ...ced on hold End the call resume the on hold call Press the End call key During a conversation Handsfree mode Activate deactivate handsfree mode during a call and when establishing a connection Press the handsfree key Place the handset in the charging cradle during a call Press and hold the handsfree key Place the handset in the charging cradle hold for further 2 seconds Call transfer Connecting an...

Page 16: ...microphone sensitivity During a call There are four settings for the microphone sensitivity With these settings you get better acoustics in noisy or echoing environments Press and hold the key set the microphone sensitivity with Save the change is immediately effective and also applies to subsequent calls The setting is automatically saved after around 3 seconds even if Save is not pressed If you ...

Page 17: ... s number is withheld it will not be displayed to the recipient The call is made anonymously CLIR CLI Restriction Caller display for incoming calls Calling Line Identification The caller s phone number is displayed If the caller s number is saved in the directory the name is displayed No Calling Line Identification Instead of name and number the following is displayed External No number has been t...

Page 18: ...ing deactivating call waiting use to select Select Services Call Waiting OK then Call waiting is activated or deactivated for all registered handsets Ringback If busy no answer If a call recipient is unavailable you can initiate a ringback If busy The ringback takes place as soon as the participant in question terminates the current call If no answer The ringback takes place as soon as the partici...

Page 19: ...connection to the first caller is reactivated or You can only activate one ringback at a time Activating a ringback will automatically cancel any ringback that is already active The ringback can only be received on the handset that activated the ringback If the ringback is indicated before you are able to cancel it Cancel Switch on off Status use to select On or Off Enter the number for call diver...

Page 20: ...ive call OK the connection to the other caller is reactivated or Press the End call key a recall to the first participant is initiated Conference Speaking to both participants at the same time During an external call dial the number of a second participant consultation call or accept a waiting caller then Initiate conference call Conf all callers can hear one another and hold a conversation with o...

Page 21: ...lect type of alert Visual only or a ringtone Caller Melody VIP use to select the ringtone that will indicate a call from the participant if a Caller Melody VIP has been assigned the entry will appear in the directory with the icon Caller Picture use to select a picture that is to be displayed during a call from the participant Resource Directory p 33 Save entry Save Number of entries up to 500 Inf...

Page 22: ...ey When editing a directory entry the first letter and each letter following a space is automatically in upper case Entering special characters Press the star key use to navigate to the desired character Insert Searching for selecting a directory entry Open the directory use to browse searched names or Open the directory use to enter initial letters max 8 letters the display jumps to the first nam...

Page 23: ...ort order is as follows Space Digits 0 9 Letters alphabetically Other characters Displaying the number of entries available in the directory Open the directory Options Available Memory OK Copying number to the directory Copy numbers to the directory From a list e g the call list or the redial list From a public online directory or classified directory When dialling a number The number is displayed...

Page 24: ...wn city Town city details unclear possible town city names are displayed use to select a town city name OK Searching for a name reverse search Dialling the number LDAP Server e g PBX and at least one LDAP account are set up Instructions of the PBX Settings in the base station must be made Instructions of the base station A maximum of 50 entries is listed If the online directory has more than 50 en...

Page 25: ...The first entry found is displayed The consecutive number of the entry displayed and the hit number is visible at the top right e g 1 50 Scroll through the list Display the full entry Options View Details all entry information is displayed in full use to scroll through the entry Refine search criteria and restrict hit list Options Refine Search OK p 25 Start a new search Options New Search OK Copy...

Page 26: ...ect entry press the Talk key Additional options use to select Call Lists OK use to select list OK possible options The telephone saves different types of calls missed accepted and outgoing calls in lists If the handset is registered to any GAP compatible base the call list only contains missed calls Via the display key Calls use to select the list OK Via the menu use to select Call Lists OK use to...

Page 27: ... handsfree key The PBX will provide a network mailbox The network mailbox is set up and activated on the base In order to record all calls a network mailbox should be set up for each telephone connection The network mailbox is automatically called via the corresponding connection An automatic area code specific to the phone is not prefixed The network mailbox messages can be played back using the ...

Page 28: ... key Beep the following icon appears in the status bar Default setting Profile Loud Profile Silent Profile Personal Silent alert p 41 On Same as Profile Personal Off Ringtone p 40 On Off On Ringtone volume p 40 Internal 5 Off 5 External 5 Off 5 Handset volume p 39 Receiver 5 3 3 Handsfree mode 5 3 3 Advisory tones p 41 Key click Yes No Yes Confirmation tone Yes No Yes Battery tone Yes Yes Yes Chan...

Page 29: ...er Press the display key OFF The calendar of the handset and the one of the PBX are independent of each other Date and time have been set Switch on off Activation use to select On or Off Enter date Date the selected day has been pre set use to enter new date Enter time Time use to enter hours and minutes of the appointment Set name Text use to enter a description of the appointment e g evening mea...

Page 30: ...ey Missed Alarms OK use to scroll through the list if needed or use to select Organizer OK Missed Alarms OK Each entry is displayed with the number or name date and time The most recent entry appears at the top of the list Delete an appointment anniversary Delete Displaying changing deleting saved appointments use to select Organizer OK Calendar OK use to select day OK the appointment list is disp...

Page 31: ...petition the alarm call is deactivated for 24 hours Switching off repeating the alarm after an interval snooze mode Deactivate the alarm OFF Repeat the alarm snooze mode Press Snooze or any key the alarm is switched off and repeated after 5 minutes Date and time have been set Switch on off Activation use to select On or Off Set the wake up time Time use to enter hours and minutes Set days Occurren...

Page 32: ...dset OK Anon Calls Silent Edit on Switch off ringtone when in charging cradle The handset will not ring when placed in the charging cradle The call is only indicated on the display use to select Settings OK Audio Settings OK Ringtones Handset OK SilentCharging Change ringtone isswitched off when in charging cradle Date and time have been set Switch on off use to select On or Off Enter time use to ...

Page 33: ...s Internal Internal Internal WMA MP3 WAV Picture CLIP picture Screensaver BMP JPG GIF 128 x 86 pixels 128 x 160 pixels View screensaver CLIP picture Screensavers Caller Pictures OK use to select picture View the selected picture is displayed Play sound Sounds OK use to select sound the selected sound is played Set volume Options Volume OK use to select volume Save Rename picture sound Select Scree...

Page 34: ...made from the headset In order for telephone numbers to be used further the area codes country and local area code must be saved to the telephone Operating Bluetooth devices user guide of the device Access to the Bluetooth menu depends on the base station use to select Bluetooth OK or use to select Additional Features OK Bluetooth OK Activating deactivating Bluetooth mode use to select Bluetooth O...

Page 35: ...try possible options The registration of a headset overwrites a previously registered headset If a headset is to be registered that is already registered with a different device this connection must be deactivated before registering Register device Options Trust Device OK use to enter the PIN of the Bluetooth device to be registered OK the device is added to the list of known devices Display infor...

Page 36: ... handset The handset is shown by this name on another Bluetooth device use to select Bluetooth OK Own Device OK the name and the device address are shown Change use to change the name Save Reject Briefly press the End call key Accept use to enter the PIN of the Bluetooth device to be accepted OK Wait for PIN confirmation then Add the device to the list of known devices Yes Use the device temporari...

Page 37: ...ccessively the language settings display appears the set language e g English is highlighted selected To select a different language Press the control key until the desired language is highlighted on the display e g Francais press the key on the right directly underneath the display to activate the language To revert to idle status Press and hold the End call key The date and time are taken from a...

Page 38: ...pad OK Large Font Change on Colour scheme The display may appear in a range of colour combinations use to select Settings OK Display Keypad OK Colour Schemes OK use to select the desired colour scheme Select selected Display backlight The display backlight always illuminates when the handset is taken out of the base station charging cradle or when a key is pressed Any digit keys that are pressed a...

Page 39: ...to Answer Change on Regardless of the Auto Answer setting the connection ends as soon as you place the handset back in the charging cradle Exception Press and hold the handsfree key for a further 2 seconds while placing the handset in the charging cradle Changing the earpiece and speaker volume You can set the volume of the earpiece and speaker at 5 levels independently of each other During a conv...

Page 40: ...ct selected Earpiece Profiles High or Low default setting Handsfree Profiles Profile 1 default setting Profile 4 Ringtones Ringtone volume use to select Settings OK Audio Settings OK Ringtones Handset OK Volume OK use to select For internal calls and alarmsor External Calls use toset volume in 5 levels or in crescendo mode increasing volume Save The setting is automatically saved after around 3 se...

Page 41: ... the current call Silence or press the End call key Switching the alert tone beep on off Switch on an alert tone beep instead of the ringtone Press the Profile key to select Profile Silent press Beep within 3 seconds the following icon appears in the status bar Switching off the alert tone Press the Profile key to change profile Switching the silent alert on off Incoming calls and other messages a...

Page 42: ...ction by simply pressing a key Assigning a number to digit keys quick dial Press and hold the digit key or Briefly press the digit key Press the display key Quick Dial The directory opens Confirmation error tone after making entries advisory tone when a new message has been received Confirmation use to select On or Off Warning tone when there are fewer than 10 minutes of talktime left every 60 sec...

Page 43: ...ened use to select function OK possible options If you delete or edit the entry in the directory at a later date this will not affect the assignment to the number key A number has not yet been assigned to the number key Change the assignment use to select an entry OK select a number if needed OK Delete the assignment Clear Key The available options depend on the base station If the phone is regist...

Page 44: ...an be registered to up to four base stations The active base station is the base station to which the handset was last registered The other base stations remain saved in the list of available base stations use to select Settings OK Registration OK Select Base OK possible options De registering the handset The handset must be deleted in the PBX Instruction of the PBX After provisioning of the base ...

Page 45: ...elephone s 4 digit PIN default setting 0000 use to select Settings OK System OK Handset PIN OK use to enter the current handset PIN OK use to enter new handset PIN OK Resetting the handset to the default settings Reset any individual settings and changes that you have made use to select Settings OK System OK Handset Reset OK Yes the handset s settings are reset The following settings are not affec...

Page 46: ... The wrong profile has been set Set Profile Personal then make changes to the device settings p 40 The handset does not ring The ringtone is deactivated Activate ringtone p 41 Call forwarding is set Deactivate call forwarding p 19 The phone does not ring if the caller has withheld his number Activate the ringtone for anonymous calls p 32 The phone does not ring during a specific period or for cert...

Page 47: ...wer plug Reinsert the plug and wait until the device restarts Check the settings on the PBX and activate phone number display if necessary To do this search for terms such as CLIP calling line identification telephone number identification caller ID in the system user guide or ask the system manufacturer You hear an error tone when keying in descending tone sequence Action has failed invalid input...

Page 48: ... corresponds with the setting for the receiver volume p 39 Connecting the USB data cable For data exchange between the handset and PC Connect the USB data cable with micro USB plug into the USB socket at the bottom of the handset Contact with liquid If the device comes into contact with liquid 1 Disconnect the power supply 2 Remove the batteries and leave the battery compartment open 3 Allow the l...

Page 49: ...acter charts Standard characters Press the relevant key the num ber of times indicated 1 Space 2 Line break 1x 2x 3x 4x 5x 6x 7x 8x 9x 10x 1 a b c 2 ä á à â ã ç d e f 3 ë é è ê g h i 4 ï í ì î j k l 5 m n o 6 ö ñ ó ò ô õ p q r s 7 ß t u v 8 ü ú ù û w x y z 9 ÿ ý æ ø å 0 1 2 ...

Page 50: ...ssigning number key 42 Automatic answer 39 redial 14 B Base station changing 44 changing name 44 Battery charging status 11 Beep alert tone 28 41 Best base station 44 Bluetooth 34 activate 34 changing the device name 36 de registering devices 35 list of known devices 35 registering devices 35 Broken display 3 C Calendar 29 Call accepting 14 anonymous 17 32 external 13 Call back a caller 18 Call di...

Page 51: ...ation 17 CLIP CLI Presentation 17 CLIP picture view in Resource Directory 33 CLIP picture in directory 21 CLIR CLI Restriction 17 Colour scheme 38 Conference 20 Conference call end 20 two external calls 20 Connecting the USB data cable 48 Connections with the base station 44 Consultation call ending 19 external 19 Contact with liquid 48 Control key 6 Correcting incorrect entries 22 Customer Care 4...

Page 52: ...y numbers not possible 3 Entering numbers 22 Entering special characters 22 Entering text 22 Entering the number of the network mailbox 27 Entering umlauts 22 H Handset advisory tones 42 automatic keypad lock 39 changing the PIN 45 changing to a different base station 44 changing to best reception 44 colour scheme 38 de registering the handset 44 display backlight 38 display language 38 earpiece v...

Page 53: ...devices Bluetooth 35 Lock unlock the keypad 5 Lower upper case 22 M Making calls accepting a call 14 external 13 Medical equipment 3 Melody ringtone for internal external calls 41 Memory in the directory 23 Memory resource directory 34 Menu key 6 Message lists 8 Microphone switch on off 16 Missed anniversaries appointments 30 Muting the handset 16 N Network mailbox 27 activate deactivate 27 enteri...

Page 54: ... 42 R Redial list 13 Registering handset 44 Registering device Bluetooth 35 Resource Directory 33 42 memory 34 view CLIP picture 33 Ring delay 39 Ringback cancelling 19 initiate 18 Ringtone 40 changing 40 melody for internal external calls 41 switch off when in charging cradle 32 time control 32 S Safety precautions 3 Screensaver 38 Searching in directory 22 Service 46 Setting the date 10 Setting ...

Page 55: ...r external calls 32 Troubleshooting general 46 U Upper lower case 22 V Viewing network mailbox message 8 VIP group classify directory entry 21 VIP ringtone 21 Volume earpiece 39 handset speaker volume 39 handset speaker earpiece volume 15 speaker 39 W Warning tone see Advisory tones Withheld number 17 Y Yellow Pages 24 All rights reserved Rights of modification reserved ...

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