USER MANUAL
Introduction
Thank you for purchasing AudioQuest’s PowerQuest 2 Power Conditioner / Surge Protector. Our Linear power filtration removes
distortion and does so far more effectively and consistently than typical power conditioners. This assures dramatically improved
performance. Unlike traditional surge protectors, non-sacrificial surge suppression prevents high voltage and current from
damaging your equipment and ensures your PQ-2 won’t wear out or fail over time. See and hear everything as it was intended
with PowerQuest.
Safety Information | Warnings
Before operating the PQ-2, please read and observe all safety and operating instructions. Retain these instructions for future
reference.
• Do not disassemble or in any way modify the PQ-2. There are no user-serviceable parts inside.
• Keep away from moisture and avoid excessive humidity.
• Do not allow liquids or foreign objects to enter the unit.
Trouble-Shooting Guide
There is no power to any of the AC outlets.
When the PowerQuest’s side-panel LED “Protection On” indicator glows, the unit is operational. If this indicator is not lit, consider the
following:
• Is the opposite side panel’s rocker switch fully flush with the chassis and in the “On” position?
• Is the input AC cord properly plugged into the wall AC service outlet?
• Is the wall’s AC outlet functioning properly?
Plug another component, product, or lamp into the wall outlet to verify that power is present and that the electrical panel’s circuit
breaker has not tripped. If there are only one or two AC outlets that have no output power, a component may be malfunctioning.
Verify the AC output with a known simple device such as a lamp.
• Is the 15-amp circuit breaker tripped?
The left side-panel has one 15-amp circuit breaker with a reset button placed above the rocker switch. Simply push the button to
reset the breaker. It is quite unlikely this would occur, but if a large appliance or a defective component were to experience a short
circuit, this breaker device will activate, thus saving itself and the connected equipment.
If you discover that one or multiple products activate the circuit breaker, check the current consumption rating of that/those
products. (Typically, this information can be found on the last page of the component’s owner’s manual; it should be listed as the
power consumption at 120VAC.) The current specification will typically be in watts. Know that 15 amps at 120VAC equals 1800
watts. (You will want to be at least slightly under that number.)
There is no power to any of the AC outlets and the red front-panel Extreme Voltage indicator is lit.
This indicates that either there is more than 140VAC (+/-3V) present on the wall’s AC service outlet, or the PQ-2’s protection circuit is
mis-calibrated. The latter is quite rare. (This circuit is adjustable, but it’s tested and retested before it leaves the factory, and it’s
designed so that shipping will not affect it.) Use an AC voltage meter to determine if your outlet has too much voltage to be safe for
operation, or if there is a wiring fault that is causing this to occur.
Once the power is brought into a safe range for operation (90VAC to 137 VAC), the PQ-2’s protection circuit will automatically switch
to operational mode and the “Protection On” indicator will light.
My home or grounds were hit by lightning. The PQ-2 seems to be functioning properly. Should it be sent in for inspection
or service?
If you see or smell smoke coming from the unit, it needs service. Otherwise, if it functions after such an event (which is very likely),
there is nothing that would be compromised or damaged. If it fails after such an event, it will fail totally. However, it’s unlikely that this
would occur. The circuit is designed to easily handle any voltage or current surge that could possibly make it past an electrical panel.
The force required to damage the PQ-2 via a power surge would melt the panel and burn the building (in which case, the PowerQuest
unit is the least of your worries).
For warranty information, visit www.audioquest.com/PowerQuest
© Copyright 2018 AudioQuest
The information contained herein is subject to change without notice. This document contains proprietary information, which is
protected by copyright. No part of this document may be photocopied, reproduced, or translated into another language without the
prior written consent of the author.
November 2018.
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