User's Manual
7. Troubleshooting
Version 6.6
153
MediaPack Series
7.4.1
Operating the Syslog Server
7.4.1.1 Sending the Syslog Messages
The Syslog client, embedded in the firmware of the device, sends error reports/events
generated by the device application to a Syslog server, using IP/UDP protocol.
There are presently five error levels reported by the Syslog client:
Emergency level message:
<128>sctp socket setsockopt error 0xf0 [File:sctp.cpp Line:453]
Warning level message
<132>Release contains no h.225 Reason neither q.931 Cause information stateMode:1
[File: Line:-1];
Notice level message:
<133>( lgr_flow)(2546 ) | #0:ON_HOOK_EV
Info level message:
<134>document http://ab.pisem.net/RadAAIP.txt was not found in documents table
[File:vxml_handleDB.cpp Line:2348]
Debug level message:
<135>SCTP port 2905 was initialized [File:csAPI.cpp Line:150] [CID:0]
7.4.1.2 Activating the Syslog Client
To activate the Syslog client:
Use the Embedded Web Server GUI (Advanced Configuration>Network Settings -
screen section Logging Settings). (Refer to Advanced Configuration Screen and the
Logging Settings figure above.)
Alternately, use the Embedded Web Server GUI or the BootP/TFTP Server to send
the ini configuration file containing the parameter EnableSyslog to the device. For
detailed information on the BootP/TFTP Server, refer to BootP Server. For an ini file
example showing this parameter, refer to the Setting the Syslog Server example
below.
7.4.1.3 Setting Syslog Server IP Address, Enabling Syslog, in an ini File
(Example)
The example below shows an ini file section with an example configuration for the address
parameter SyslogServerIP and an example configuration for the client activation parameter
EnableSyslog.
Example of Setting Syslog Server IP Address, Enabling Syslog, in an ini File
[Syslog]
SyslogServerIP=10.2.0.136
EnableSyslog =1
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