AudioCodes Mediant 3000, User Manual

Page: 621 / 872

Version 6.6 621 Mediant 3000
User's Manual 49. Syslog and Debug Recordings
49.5 Viewing Syslog Messages
You can use the following tools to view the Syslog messages sent by the device:

Web interface's Message Log page (see below).

Any third-party Syslog server (e.g., Wireshark).
The procedure below describes how to view Syslog messages in the Web interface.
Notes:
•
It's not recommended to keep a Message Log session open for a
prolonged period. This may cause the device to overload. For prolonged
(and detailed) debugging, use an external Syslog server.
•
You can select the Syslog messages in this page, and copy and paste
them into a text editor such as Notepad. This text file (
txt ) can then be
sent to AudioCodes Technical Support for diagnosis and troubleshooting.

To activate the Web interface's Message Log:
1. Enable Syslog (see 'Configuring Syslog' on page 616 ).
2. Open the Message Log page ( Status & Diagnostics tab > System Status menu >
Message Log ); the Message Log page is displayed and the log is activated.
Figure 49-3: Message Log Page
The displayed logged messages are color-coded as follows:
•
Yellow - fatal error message
•
Blue - recoverable error message (i.e., non-fatal error)
•
Black - notice message

To stop and clear the Message Log:

Close the Message Log page by accessing any another page in the Web interface.