CHAPTER 7 Troubleshooting
C435HD Users & Administrator's Manual
4.
Configure the remote IP address and port.
5.
Enable ‘Voice record’.
6.
Start Wireshark on your PC to capture the Audio traffic.
Collecting Media Logs (*.blog) from the Phone
Network administrators can collect Media Logs (*.blog) from the phone.
➢
To collect Media Logs (*.blog) from the phone
1.
Access the phone via SSH.
2.
Set the phone to the screen to capture.
3.
Run the following command:
scp -r admin@hosp_
ip:/sdcard/android/data/com.microsoft.skype.teams.ipphone/cache/ .
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