CHAPTER 13: FIRMWARE UPDATE & RECOVERY
14-8
MDU Solutions
®
– DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual
b) Enter the IP address of the DVIS that was saved in the exported file.
c) Enter the original IP address of the target DVIS receiving the file if ‘Network Settings’ was not part of
the restoration file.
10. When the login screen appears, enter one of the following in the browser URL field as appropriate:
a) Enter
atx
for both the username and password if the default DVIS settings had been restored.
b) Enter the username and password of the DVIS that was saved in the exported file.
c) Enter the original username and password of the target DVIS receiving the file if ‘Network Settings’
was not part of the restoration file.
11. The DVIS ‘Encoder Settings’ page appears.
12. Configuration settings defined by the
settings.tgz
file have been restored.
14.9 Username & Password Reset Process
NOTE: Do not depress the ‘RESET’ button unless you have the appropriate firmware file
available. This will cause your DVIS to wait indefinitely until the firmware is uploaded. There is no
cancel button for RESET mode and once begun, the appropriate firmware file has to be uploaded
to complete the process.
NOTE: The password reset file may be obtained from ATX Networks technical support group.
14.9.1 Introduction
The Username/Password reset process is intended to restore the DVIS factory username and passwords in case it is has
been changed then lost or forgotten. After this process, the login credentials will be returned to factory settings but all other
settings will be unchanged. The password recovery mode is reached by pressing and holding, the ‘RESET’ button for several
seconds, until the fans stop running. The button is located on the front panel of the DVIS beside the Management IP port and
is covered from the factory by a small adhesive dot to prevent inadvertent use. One fan will start running again while the other
will remain idle. In reset mode, the IP address setting of the Management IP port always reverts to 192.168.0.23
regardless
of previously configured IP settings before reset, then using the factory default IP address, the appropriate firmware file is
uploaded.
NOTE: By default the DVIS IP address will be reset to 192.168.0.23 so it will be necessary to
configure a computer on the same subnet to allow uploading the file, using an address between
192.168.0.24 and 192.168.0.255.
14.9.2 Obtain and Save Password Reset File
Obtain the appropriate recovery firmware file from ATX Networks and save it in a known location on the Management Computer.
This file is in
.zip
format and the version you are given will depend on the firmware version installed on your equipment. Extract
the firmware file within the zip archive and save it in a known location. This file is in
.tgz
format and is itself an archive format.
It should not be modified in any way or extracted further.
14.9.3 Set Management PC Subnet
During this process, the network address for the DVIS unit will be reset to the factory default setting of 192.168.0.23 so you will
need to connect to your DVIS directly through a crossover Ethernet cable. Set the computer that you will use for the recovery
to the same subnet as the DVIS in order to access the GUI, configuring the computer to an address between 192.168.0.24 and
192.168.0.255. If you do not know how to change the Management Computer subnet, see
