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Making calls via multiple lines (MultiLine)
During a call
Holding a call on the trunk key
Press the "Hold" key.
Placing a call on hold on a line key and
retrieving the held call
Prerequisite:
You have answered a call on a line key
you are conducting a consultation call.
Briefly press the line key you are currently using.
or
Press the key shown.
The line key where the call is on hold flashes slowly. The call can be
continued on any phone in the team where the status of the line key
offered flashes quickly.
Retrieving the held call
Press the line key. Proceed with your call.
Exclusively holding a call on a line key and
retrieving the held call
Prerequisite:
You have answered a call on a line key or you are con-
ducting a consultation call that only you can, wish to or may continue.
Press the programmed function key "Exclusive hold".
or
Select and confirm the option shown.
The line key where the call is parked flashes slowly. The call can only
be continued on your phone and is no longer signaled on any other
phone.
Retrieving the held call
Press the line key. Proceed with your call.
Hold
Your OpenScape 4000 system can also be configured so that the
call is held by pressing the line key. Please test this or consult
your administrator.
Line
Hold
Line
Exclusive hold
Private hold?
f
Line