AtlasIED.com
TELEPHONE: (800) 876-3333
1601 JACK MCKAY BLVD.
ENNIS, TEXAS 75119 U.S.A.
Quick Start Guide
AtlasIED.com
TELEPHONE: (800) 876-3333
1601 JACK MCKAY BLVD.
ENNIS, TEXAS 75119 U.S.A.
IPS-VPS
VoIP V3 Paging Server
Limited Warranty
All products manufactured by AtlasIED are warranted to the original dealer / installer, industrial or
commercial purchaser to be free from defects in material and workmanship and to be in compliance
with our published specifications, if any. This warranty shall extend from the date of purchase for a
period of three years on all AtlasIED products, including SOUNDOLIER brand, and ATLAS SOUND brand
products except as follows: one year on electronics and control systems; one year on replacement parts;
and one year on Musician Series stands and related accessories. Additionally, fuses and lamps carry no
warranty. AtlasIED will solely at its discretion, replace at no charge or repair free of charge defective parts
or products when the product has been applied and used in accordance with our published operation
and installation instructions. We will not be responsible for defects caused by improper storage, misuse
(including failure to provide reasonable and necessary maintenance), accident, abnormal atmospheres,
water immersion, lightning discharge, or malfunctions when products have been modified or operated
in excess of rated power, altered, serviced or installed in other than a workman like manner. The original
sales invoice should be retained as evidence of purchase under the terms of this warranty. All warranty
returns must comply with our returns policy set forth below. When products returned to AtlasIED do
not qualify for repair or replacement under our warranty, repairs may be performed at prevailing costs
for material and labor unless there is included with the returned product(s) a written request for an
estimate of repair costs before any nonwarranty work is performed. In the event of replacement or upon
completion of repairs, return shipment will be made with the transportation charges collect.
EXCEPT TO THE EXTENT THAT APPLICABLE LAW PREVENTS THE LIMITATION OF CONSEQUENTIAL
DAMAGES FOR PERSONAL INJURY, ATLASIED SHALL NOT BE LIABLE IN TORT OR CONTRACT
FOR ANY DIRECT, CONSEQUENTIAL OR INCIDENTAL LOSS OR DAMAGE ARISING OUT OF THE
INSTALLATION, USE OR INABILITY TO USE THE PRODUCTS. THE ABOVE WARRANTY IS IN LIEU OF
ALL OTHER WARRANTIES INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE.
AtlasIED does not assume, or does it authorize any other person to assume or extend on its behalf, any
other warranty, obligation, or liability. This warranty gives you specific legal rights and you may have other
rights which vary from state to state.
Service
Should your IP Endpoint Speaker require service, please contact the AtlasIED warranty department
through the online warranty claim process.
Online Warranty Claim Processes
1. Warranty submissions are accepted at: https://www.atlasied.com/warranty_statement where the
type of return Warranty or Stock return can be selected.
2. Once selected, you will be prompted to enter your login credentials. If you do not have a login,
register on the site. If already logged-in, navigate to this page by selecting “Support” and then
“Warranty & Returns” from the top menu.
3. In order to file a Warranty Claim, you will need:
A. A copy of the invoice / receipt of the purchased item
B. Date of Purchase
C. The product name or SKU
D. The serial number for the item (if no serial number exists, enter N/A)
E. A brief description of the fault for the claim
4. Once all required fields are completed, select the “Submit Button”. You will receive 2 emails:
1. One with a confirmation of the submission
2. One with a case# for your reference should you need to contact us.
Please allow 2-3 business days for a response with a Return Authorization (RA) number and further
instructions.
AtlasIED Tech Support can be reached at 1-800-876-3333 or atlasied.com/support.
Visit our website at www.AtlasIED.com to see other AtlasIED products.
©2020
Atlas Sound LP
. T
he
Atlas
“Circle
A”
, Soundolier
, and
Atlas Sound are trademarks of
Atlas Sound L.P
. IED is a R
egistered
Trademark of Inno
vativ
e Electronic Designs LLC.
All rights reser
ved.
All other
Trademarks are propert
y of their respectiv
e o
wners. No endorsement is implied. Due to continual product de
velopment, specifications are subject to c
hange without notice.
ATS0
05370 R
evC 1
2/20 P/N 493686