
11
2. Troubleshooting When
Using the Copy Function
This chapter describes likely causes of and possible solutions for copier function
problems.
When a Message Is Displayed
This section describes the machine's main messages. If other messages appear,
follow the instructions they contain.
Important
❒
For messages that are not listed here, see “When You Have Problems Operat-
ing the Machine”.
Message
Cause
Solution
Cannot dup. copy
this size.
Duplex mode does not support
the selected paper size.
Duplex mode supports the fol-
lowing paper sizes: A4
L
, B5
JIS
L
, 8
1
/
2
"
×
14"
L
, 8
1
/
4
"
×
14"
L
,
8
1
/
2
"
×
11"
L
, 8
1
/
2
"
×
13"
L
,
8
1
/
4
"
×
13"
L
, 16K
L
. Select one of
these sizes.
Cannot sort this
size.
The specified paper size is not
available with the Sort function.
This message appears when the
bypass tray is selected.
Use copy paper that is not longer
than 356 mm.
Size error in
Combine mode.
The specified paper size is not avail-
able with the Combine function.
This message appears when the
bypass tray is selected.
Use copy paper that is not longer
than 356 mm.
Cannot select
Bypass Tray in
current set-
ting.
The specified function is not
available with the bypass tray.
Select a paper tray other than the
bypass tray.
Original with
this length can-
not be duplex
scanned.
The specified custom length is not
available for duplex printing
from the ARDF (eg. 2 Sided
→
2
Sided, 2 Sided
→
1 Sided, 2 Sided
→
Combine).
Do not place originals that are
longer than 356 mm.
Max. number of
sets is nn.
The number of copies exceeds the
maximum copy quantity.
You can change the maximum
copy quantity. See “Copier Fea-
tures”, General Settings Guide.
Cannot copy.
Original is be-
ing scanned by
another func-
tion.
The scanner function is in use.
Cancel the current scan job. To do
this, press the
{
Clear/ Stop
}
key on
the scanner screen to display the
message “
Clear/Stop key
was pressed. Stop scan-
ning?
”, and then press
[
Stop
]
.
Summary of Contents for 816
Page 14: ...xii ...
Page 42: ...Getting Started 28 1 ...
Page 50: ...Entering Text 36 2 Keyboard Type C Keyboard Type D AMA033S AMA034S ...
Page 78: ...64 EN USA B262 7653 ...
Page 90: ...viii ...
Page 130: ...Connecting the Machine 40 1 ...
Page 192: ...Fax Features 102 4 F Press the OK key G Press the User Tools Counter key ...
Page 206: ...Fax Features 116 4 G Press the OK key ...
Page 218: ...Fax Features 128 4 ...
Page 230: ...Printer Features 140 5 ...
Page 247: ...Registering Names 157 7 F Press Yes G Press the User Tools Counter key ...
Page 349: ...Registering Names to a Group 259 7 F Press Yes G Press the User Tools Counter key ...
Page 394: ...304 EN USA B262 7480 ...
Page 404: ...vi ...
Page 406: ...2 ...
Page 422: ...Troubleshooting When Using the Copy Function 18 2 ...
Page 440: ...Troubleshooting When Using the Facsimile Function 36 3 ...
Page 468: ...Troubleshooting When Using the Scanner Function 64 5 ...
Page 490: ...Adding Paper and Replacing Toner 86 7 F Press the User Tools Counter key ASO032S ...
Page 494: ...Adding Paper and Replacing Toner 90 7 ...
Page 497: ...Removing Jammed Paper 93 8 When P is displayed When Y is displayed ASS007S ASS009S ...
Page 498: ...Clearing Misfeeds 94 8 ...
Page 519: ...ix 3 Appendix Combination Chart 53 Supplementary Information 54 INDEX 57 ...
Page 520: ...x ...
Page 526: ...6 ...
Page 540: ...Placing Originals 20 1 ...
Page 572: ...Copying 52 2 ...