7
Multiple Display Support: Windows
®
98 SE, Windows
®
Me
IMPORTANT: Please read the
Readme
file on the ATI Installation CD for the
latest information regarding Multiple Display Support.
Troubleshooting Tips
The following troubleshooting tips may help if you experience problems.
Contact your dealer or
ATI
for more advanced troubleshooting information.
• Check that the card is seated properly in the AGP/PCI slot.
• Ensure the display cable is securely fastened to the card’s display connector.
• Make sure that the monitor and computer are plugged in and receiving power.
• If necessary, disable any built-in graphics capabilities on your motherboard.
For more information, consult your computer’s manual or manufacturer.
(NOTE: Some manufacturers do not allow the built-in graphics to be disabled
or to become the secondary display.)
• Make sure you selected the appropriate display device and graphics card
when you installed theATI driver.
• For more troubleshooting tips, right-click the ATI icon in the taskbar and
select
Troubleshooting
.
• If you have problems during bootup, start your computer in
Safe Mode
. In
Windows
®
98 SE and Windows
®
Me, press and hold the CTRL key until the
Microsoft
®
Windows
®
Startup Menu appears on the screen. Then select the
number for
Safe Mode
, and press
Enter
. (You can also use F8 to bring up the
Microsoft Windows
®
Startup Menu.) In
Safe Mode
, bring up the
Device
Manager
and check for duplicate display adapter and monitor entries if you
are only using one graphics card.
• For more assistance, use the
Troubleshooting Guide
located in the
Windows® Help or contact your computer manufacturer.
• To contact
ATI Technical Assistance
, see your
Technical Support and
Warranty Service
guide
