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ATI Technologies FireGL V5100, User Manual

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ATI Technologies FireGL V5100 User Manual Download Page 35

Troubleshooting 29

CHAPTER 5: 

Reference

This chapter offers troubleshooting tips and provides customer-care, 
warranty, and compliance information.

Troubleshooting

The following troubleshooting tips may help if you experience problems.  
ATI’s documentation contains helpful installation/configuration tips and 
other valuable feature information.  Please contact your dealer for more 
advanced troubleshooting information.

More troubleshooting information can be found on the ATI Web site. 
Please visit 

ati.com

 and select Customer Care.

Summary of Contents for FireGL V5100

Page 1: ...P N 137 50050 30 FireGL TM V5100 User s Guide...

Page 2: ...ng such products or this documentation for any interruption of service loss or interruption of business loss of anticipatory profits or for punitive incidental or consequential damages in connection w...

Page 3: ...is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace the obsolete outlet Do not defeat the safety purpose of the grounding type plug Secure Atta...

Page 4: ...iv...

Page 5: ...VISION Multi monitor Management 11 Installing Drivers and Software in Windows 11 Software Installation Prerequisites 11 Monitor Configuration 13 Reinstalling Drivers 14 Display Properties 15 ATI Displ...

Page 6: ...FCC Compliance Information 36 Industry Canada Compliance Statement 36 CE Compliance Information 37 Informations de conformit de la CE 37 Electrical Safety 37 VCCI Class B ITE Compliance Information 3...

Page 7: ...d Linux platforms Software drivers optimized and certified for professional workstation applications SMARTSHADER HD technology for creating complex visual effects SMOOTHVISION HD technology for advanc...

Page 8: ...located on a sticker on the back of the card Write these numbers down before installing your new ATI product Operating System Windows 2000 with Service Pack 1 or higher Windows XP Home or Pro with Ser...

Page 9: ...urrent graphics card still in your computer 1 Close all applications that are currently running 2 Navigate to the Control Panel and select Add Remove Programs 3 Select your current graphics card drive...

Page 10: ...4 Before You Begin...

Page 11: ...oard containing an on board graphics solution and do not intend to use it as part of a multiple monitor display disable it 2 Shut down and disconnect your computer system 3 Remove any previously insta...

Page 12: ...d press it in firmly until the card is fully seated 7 Screw in or fasten the graphics card securely and replace the computer cover L Consult your system builder or OEM to ensure that your system has a...

Page 13: ...Devices The following connections are available Your FireGL V5100 card can connect one or two monitors either DFP digital CRT or analog VGA It can also connect a stereographics device You will need to...

Page 14: ...VGA to DVI I Adaptor X VGA Monitor Connector Y VGA to DVI I Adaptor Z DVI I Connection Display Configuration Connector s Used Comments Single DFP display DVI I connector DFP digital flat panel displa...

Page 15: ...NSUPPORTED Quad buffered stereographics will not function correctly if two monitors are enabled Disable one monitor before using stereographics CRT display DFP display Quad buffered stereographics dev...

Page 16: ...l be running in a basic video mode Higher refresh rates are not available at this stage of the installation Once you have installed the FireGL V5100 drivers and software you can use the Display Proper...

Page 17: ...he HYDRAVISION check box For more information concerning HYDRAVISION consult the user s guide included on the ATI Installation CD ROM Installing Drivers and Software in Windows You will need to instal...

Page 18: ...the operating system has started If your CD ROM auto run is not enabled or the ATISETUP utility does not start automatically a Click the Start button in the task bar b Click Run c Select ATISETUP EXE...

Page 19: ...drop down list 5 Click OK until you return to the desktop To set up a multi monitor display 1 From the Start menu click Control Panel then Display Click the Settings tab to access the basic multi moni...

Page 20: ...a manual reinstallation To reinstall drivers using the ATISETUP utility You can always install the drivers using the ATISETUP utility on the ATI Installation CD ROM The ATISETUP utility will start aut...

Page 21: ...ed display multiple monitor and 3D graphics features in ATI s Display Properties options ATI Displays Tab The ATI Displays tab provides control over multiple monitor features Here you can enable disab...

Page 22: ...e configurations that have previously been created New configurations can be entered here and then saved using the Save button Hotkey Associates a hotkey with a scheme To input the hotkey highlight th...

Page 23: ...ode must be enabled Extended Desktop mode is enabled through the Windows Display Property dialog under Settings For more information consult your Windows documentation To assign your Primary monitor 1...

Page 24: ...settings will only be apparent within a full screen 3D application environment Profiles for Indicates whether the profiles in the drop down list are for your Desktop or a full screen 3D environment P...

Page 25: ...ve Brightness slider Increases or decreases the color brightness of your Desktop or full screen 3D application Changing the brightness adjusts the vertical position of the color curve Contrast slide I...

Page 26: ...button 2 Select the profile name from the drop down list box 3 Click Apply or OK To apply the settings for a Full Screen 3D profile 1 Choose the Full Screen 3D radio button 2 Select the profile name...

Page 27: ...Current Profile action through the Hotkeys dialog make sure that the profile you prefer is selected from the drop down list box and click OK Once inside the 3D application use the hotkeys to trigger t...

Page 28: ...tions You can also enable or disable the ATI taskbar icon from this dialog The Options Tab ATI Options Tab Version Information Shows the driver build version Details button Gives access to the Details...

Page 29: ...I taskbar applications and removes the ATI icon from your system tray Show ATI icon on taskbar Removes replaces the ATI icon from the system tray without disabling the ATI icon applications Disable qu...

Page 30: ...add the information to the necessary Windows registry settings If prompted restart Windows If you subsequently experience problems with your application or if you want to try to optimize the performan...

Page 31: ...eo display only available for those FireGL V5100 cards equipped with a stereo video connector SMOOTHVISION improves image quality by removing jagged edges anti aliasing from 3D images resulting in smo...

Page 32: ...option results in high quality images at the price of a negligible reduction in the application s performance When Always on is enabled you can apply anti aliasing using different sample patterns and...

Page 33: ...r FireGL V5100 Card The Enable Quad Buffer Stereo option works in conjunction with the stereographics connection on your FireGL V5100 card Enabling this feature while using compatible stereo glasses a...

Page 34: ...28 ATI Advanced Settings Tab...

Page 35: ...e following troubleshooting tips may help if you experience problems ATI s documentation contains helpful installation configuration tips and other valuable feature information Please contact your dea...

Page 36: ...he card Make sure that the monitor and computer are plugged in and receiving power If necessary disable any built in graphics capabilities on your mother board For more information consult your comput...

Page 37: ...able is digital only DVI D but not integrated analog digital DVI I Refer to your monitor s documentation and contact your supplier or the manufacturer of the DFP monitor for information on how to obta...

Page 38: ...se of an address conflict try to modify the I O address of the add on card that causes the conflict To support the special graphics processor on the FireGL card the system BIOS should automatically as...

Page 39: ...AM 5 30PM EST Monday to Friday Toll free Support available in English Spanish and Portuguese Telephone Mexico 001800 514 3276 9 00AM 5 30PM EST Monday to Friday Toll free Support available in English...

Page 40: ...es Inc warrants to the original purchaser of the hardware that the product is in good working condition according to its specifications at the time of shipment for a period of three years from the dat...

Page 41: ...of such product ATI may use new or equivalent to new replacement parts Defective product will be sent in for repair or replacement only ATI makes no other representations or warranties as to fitness...

Page 42: ...e orient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is conne...

Page 43: ...93 68 CEE pour dispositif num rique de Classe B EN 55022 2003 CISPR 22 1997 Classe B Limites et m thodes de mesure des caract ristiques d interf rences radiophoniques Mat riel des technologies de l i...

Page 44: ...38 Compliance Information MIC Certification Information BSMI Certification Information...

Page 45: ...settings 17 C card specification information 22 color hotkeys 19 color preview color settings 19 color settings brightness 17 color preview 19 contrast 17 19 desktop 18 gamma 17 Hotkeys 20 profiles 18...

Page 46: ...14 uninstalling 3 DVI operational mode 23 F full screen 3D 17 G gamma 19 20 color settings 17 gamma correction 19 H Hotkeys color settings 20 HYDRAVISION 11 12 L Linux installation 11 O OpenGL 26 Opti...

Page 47: ...41 stereographics enabling 27 troubleshooting 31 system requirements 1...

Page 48: ...Addendum Waste Electrical and Electronic Equipment WEEE Directive Compliance This product was manufactured by ATI Technologies Inc...

Page 49: ......

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