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VM6404H User Manual

Black Screen Command

The Black Screen command turns a display screen black when no source signal
is detected. This prevents the display from showing the default blue or other
color used when no source signal is detected.

The formula for the Black Screen command is as follows:

C C [Enter]

1. For example, to enable the Black Screen function, type:

blackscreen on [Enter]

The following tables show the possible values for the

Black Screen

command

Note:

Each command string can be separated with a space.

The following table lists the available Black Screen commands:

Command

Description

blackscreen

Black Screen command

Control

Description

Turns Black Screen function on
(default)

off

Turns Black Screen function off

Command

Control

Enter

Description

blackscreen

[Enter]

Turn on Black Screen function

blackscreen

off

[Enter]

Turn off Black Screen function

Summary of Contents for VM6404H

Page 1: ...4 x 4 4K HDMI Matrix Switch with Scaler VM6404H User Manual www aten com ...

Page 2: ...nterference in which case the user will be required to correct the interference at his own expense The device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Caution Any changes or modifica...

Page 3: ...VM6404H User Manual iii Safety This product has been classified as Information Technology Equipment SJ T 11364 2006 The following contains information that relates to China ...

Page 4: ...tive following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the responsibil...

Page 5: ...is manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Features may have been added to the VM6404H since this manual was published Please visit our website to download the most up to date version Copyright 2015 ATEN International Co Ltd Manual Date 2015 04 30 ATEN and the ATEN logo are register...

Page 6: ...ormation xi Chapter 1 Introduction Overview 1 Features 2 Requirements 3 Source Devices 3 Display Devices 3 Cables 3 Source Device Operating Systems 4 Components 5 VM6404H Front View 5 VM6404H Rear View 6 IR Remote Control 7 Chapter 2 Hardware Setup Rack Mounting 9 Grounding 10 Cable Connection 11 Installation Diagram 12 Chapter 3 Front Panel Configuration Overview 13 Front Panel Pushbuttons 13 Ent...

Page 7: ...file Pushbutton 30 IR Remote Control Operation 31 Change the Input source of an Output display 31 Power on off individual Output displays 31 Power on off all Output displays 32 Chapter 4 Browser Operation Overview 33 Logging In 33 Main Page 34 Menu Bar 34 Profile List 35 Adding Playing a Profile 35 Profile List Options 37 Profile 37 Play Window 37 Profile Scheduling 39 Connection Profiles 41 Digit...

Page 8: ...Settings 67 Video Data 68 Firmware 70 HDCP 71 Telnet Operation 72 Configuration Menu 72 1 H Call up the command list for help 72 2 GT Set gateway address 73 3 IM Set IP subnet mask 73 4 IP Set IP address 73 5 LO Load connections from profile 73 6 PW Change password 73 7 RI Read what input is connected to nn output 73 8 RO Read what output is connected to nn input 73 9 SB Set serial port baud rate ...

Page 9: ... 79 CEC Command 80 Scaling Command 81 Echo Command 83 Black Screen Command 84 Read Command 85 Reset Command 85 Baud Rate Command 86 Save Load Profile Command 87 OSD Command 88 Appendix Safety Instructions 89 General 89 Rack Mounting 91 Technical Support 92 International 92 North America 92 Specifications 93 Limited Warranty 95 ...

Page 10: ... VM6404H installation Chapter 3 Front Panel Configuration explains the fundamental concepts involved in operating the VM6404H at the local site via the front panel LCD display using pushbuttons Chapter 4 Browser Operation provides a complete description of the VM6404H s Browser Graphical User Interface GUI and how to use it to remotely configure and operate the VM6404H Chapter 5 RS 232 Protocol Co...

Page 11: ...Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next Fo...

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Page 13: ...re the VM6404H via the front panel LCD display and pushbuttons and through the use of an IR Remote Control The LCD provides a quick view of all port connections and lets operators access the unit s built in configuration utility Furthermore the VM6404H allows convenient configuration and operation via an intuitive Graphical User Interface GUI using any web browser The web GUI provides you with adv...

Page 14: ...mless Switch features close to zero second switching that provides continuous video streams real time switching and stable signal transmissions Video Wall features up to 8 video wall profiles for custom screen layouts via a point n click web GUI EDID Expert configures optimum EDID settings for smooth power up high quality display and use of the best resolution across different screens Firmware upg...

Page 15: ...es Display devices or receivers with an HDMI Type A input connector Cables 1 HDMI cable for each source device you will be connecting 1 HDMI cable for each display device you will be connecting 1 Cat 5e cable 1 RS 232 serial cable Note No cables are included in this package We strongly recommend that you purchase high quality cables of appropriate length since this will affect the quality of the a...

Page 16: ...re shown in the table below OS Version Windows 2000 and higher Linux RedHat 6 0 and higher SuSE 8 2 and higher Mandriva Mandrake 9 0 and higher UNIX AIX 4 3 and higher FreeBSD 3 51 and higher Sun Solaris 8 and higher Novell Netware 5 0 and higher Mac OS 9 and higher DOS 6 2 and higher ...

Page 17: ... indicate they have been selected 3 Output Pushbuttons These pushbuttons refer to the HDMI Output ports found on the VM6404H rear panel Press to select the Output port These pushbuttons may also correspond to connection profiles P5 P8 Note The OUTPUT 1 4 front panel pushbuttons have built in LEDs that light to indicate they have been selected 4 Prev Next Pushbuttons These pushbuttons allow you to ...

Page 18: ... your HDMI source devices plug into these ports 5 HDMI Output Ports The cables from your HDMI display devices plug into these ports 6 IR Port Connect the IR Receiver unit included with your product via this 3 5 mm Mini Stereo Jack 7 RS 232 Serial Port Connect a computer or high end system controller via this serial port 8 Ethernet Port In order to access the VM6404H s Browser Graphical User Interf...

Page 19: ...Output displays on or off by individual port or all ports see IR Remote Control Operation page 31 2 Output Pushbuttons 1 8 Press Output display pushbuttons 1 8 to select the Output display you want to configure see IR Remote Control Operation page 31 3 Input Pushbuttons 1 8 Press Input source pushbuttons 1 8 to select the Input source you want to display on a selected output see IR Remote Control ...

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Page 21: ...nting brackets onto the front of the unit 2 Position the unit in the front of the rack and align the holes in the mounting brackets with the holes in the rack 3 Screw the mounting brackets to the rack 1 Important safety information regarding the placement of this device is provided on page 89 Please review it before proceeding 2 Make sure that the power to all devices connected to the installation...

Page 22: ...nt that all devices are properly grounded 1 Use a grounding wire to ground the VM6404H by connecting one end of the wire to the grounding terminal and the other end of the wire to a suitable grounded object 2 Make sure that all devices in your VM6404H installation are properly grounded ...

Page 23: ...rom surges or static electricity 2 Connect up to 4 HDMI video sources to the HDMI Input ports 3 Connect up to 4 HDMI display devices to the HDMI Output ports 4 Connect the IR Receiver into the IR port 5 Optional If using the Browser Operation features see Browser Operation page 33 plug a Cat 5e cable from the LAN into the VM6404H s Ethernet port 6 Optional If you are using the serial control funct...

Page 24: ...VM6404H User Manual 12 Installation Diagram 5 6 3 2 4 7 1 ...

Page 25: ... EDID Mode CEC OSD Output Status selecting security settings and loading saving profiles Note the following front panel pushbutton functions Use the MENU pushbutton to access the Menu page options IP Setting Serial Port Setting Operation Mode Security Mode and Save to a Profile see LCD Menu Organization page 19 Use the PROFILE pushbutton to switch between the connection profiles which have been ad...

Page 26: ... Enter Password field check that the cursor is at the first asterisk and flashing 2 Use the front panel Input Port pushbuttons 1 4 to enter the 4 digit password After the fourth digit has been entered correctly the Main Screen displays 3 Press Cancel to clear the password The digits revert to 4 asterisks and the cursor goes back to the first asterisk Note 1 The VM6404H password can be any four dig...

Page 27: ...nnections see Profile List page 35 Port Switching From the Main Screen users can configure the Input to Output port connections to associate an Input source device to an Output display Input Port Selection Use the Input Port pushbuttons to select the Input port you want to configure To select which input source displays on each output port do the following 1 Press any Input port pushbutton 1 4 The...

Page 28: ...port 2 press the Output port 2 pushbutton The Output port 2 LED flashes 0 5 sec on 0 2 sec off As a result Input port 2 is now connected to Output ports 2 3 and 4 Once the signal from the selected Input port is successfully tied to the Output port the LEDs turn off and the LCD information is updated Note 1 Pressing an Input port a second time deselects it 2 Input ports that are not configured or t...

Page 29: ...port 1 pushbutton has been pressed It is not tied to any Input port 2 If an Output port pushbutton is pressed a second time it is deselected and the LED turns off 3 To connect the selected Output port s to an Input port press the Input port pushbutton to which you want the Output port s tied The newly selected Input port LED flashes 0 5 sec on 0 2 sec off and the LCD information is updated In the ...

Page 30: ...the example below Input port 3 has been pressed and is now connected to Output ports 2 3 and 4 Note 1 Pressing an Output port a second time deselects it 2 Pressing the Cancel pushbutton once stops the Output Port Selection operation and the LCD displays the active setting Pressing the Cancel pushbutton again turns all LEDs off 3 After 10 seconds of inactivity all the LEDs turn off ...

Page 31: ...he Menu is active the MENU pushbutton s built in LED lights up From the Menu page Press 1 to go to the IP Setting page see IP Setting page 20 Press 2 to go to the Serial Port Setting page see Serial Port Setting page 21 Press to go to the next page s for the sub menu pages Menu Page Sub Menu Page s IP Setting IP Address Subnet Mask Gateway Serial Port Setting Baud Rate 9600 19200 38400 115200 Oper...

Page 32: ... is 192 168 0 60 The default Subnet Mask is 255 255 255 0 2 Press to go to the next page 3 Press Menu to return to the Menu page 4 Press Cancel to return to go back a level return to the initial screen or exit Gateway To view the VM6404H s gateway address do the following 1 From the Menu page press 1 to see the IP Setting submenu then press to get to the next page The gateway address displays Note...

Page 33: ...ing 1 Select Baud Rate Setting from the Serial Port Setting submenu by pressing 1 2 Press pushbuttons 1 4 to make your selection Baud Rate options are 1 9600 2 19200 3 38400 4 115200 Note The default baud rate is 19200 3 Press Menu to return to the Menu page 4 Press Cancel to go back a level return to the initial screen or exit 1 IP Setting 2 Serial Port Setting Next 1 Baud Rate Setting 1 9600 3 3...

Page 34: ...d to one remote control The OSD when enabled for a port lets an attached display monitor show real time port switching information The Output Status shows whether the video audio of an Output port is turned on or off To configure the VM6404H s operation mode settings from the Main Screen use the Menu pushbutton to access the Menu page press to navigate to the next page then press pushbutton 1 to a...

Page 35: ...urn to the Menu page 4 Press Cancel to go back a level return to the initial screen or exit EDID Option Description 1 Port1 The EDID from port1 is passed to all video sources 2 Default The default EDID is passed to all video sources 3 Remix Uses the EDID of each connected display according to its connection when the VM6404H is first powered on or immediately after pressing 3 to select the Remix op...

Page 36: ...wser GUI To configure the OSD setting for each output port do the following 1 From the Operation Mode page press to go to the next page then press pushbutton 1 2 Press pushbuttons 1 4 to enable ON or disable NA the OSD feature for the output port Note The default OSD setting is On 3 Press Menu to return to the Menu page 4 Press Cancel to go back a level return to the initial screen or exit 1 OSD 2...

Page 37: ...de page press to go to the next page then press pushbutton 2 2 Press pushbuttons 1 4 to enable ON or disable NA the video audio of the output port Note The default Output Status setting is On 3 Press Menu to return to the Menu page 4 Press Cancel to go back a level return to the initial screen or exit 1 OSD 2 Output Status Prev OUTPUT 1 2 3 4 ON ON ON NA ...

Page 38: ...cess the Menu page press 4 to navigate to the next pages then press pushbutton 2 to access the Security Mode page Password 1 To set the VM6404H to require a password for local operation press pushbutton 1 2 To require a password after the LCD display times out or is powered off on press pushbutton 1 Otherwise press pushbutton 2 Note If Password is Enabled the LCD display s default time out is 5 mi...

Page 39: ...rd message clears as soon as a new digit is entered 3 In the New Password field the cursor flashes at the first digit Enter the new password using the front panel number pushbuttons 1111 4444 4 Re enter the new password in the following screen The new password is applied by the VM6404H immediately If the password you entered does not match the one entered in the previous screen an error message ap...

Page 40: ...tton 1 to open the Save to a Profile page 2 On the page that opens you are asked to give the profile a number Use the front panel number pushbuttons to select a profile number into which you want to save the configuration Options are P1 P8 when saving a profile via the LCD where Input port pushbuttons 1 4 correspond to Profile P1 to P4 Output port pushbuttons 1 4 correspond to Profile P5 to P8 3 P...

Page 41: ...ge 30 To play or stop a profile do the following 1 Press the Menu pushbutton to access the Menu page then to navigate to the next pages Press pushbutton 2 to play the selected profile schedule 2 Press the Menu pushbutton to access the Menu page then to navigate to the next pages Press pushbutton 2 to stop the selected profile schedule 1 Save to a Profile 2 Play the Profile Schedule Prev 1 Save to ...

Page 42: ...s 1 4 correspond to Profile P5 to P8 where Output Port 1 Profile 5 Output Port 2 Profile 6 The selected pushbutton lights steady and the VM6404H immediately applies the port connections configured in the selected profile When the Profile pushbutton is pressed for 3 seconds or more the LCD directs to the Save to a Profile page see Save to a Profile page 28 Press the Cancel pushbutton to exit Note I...

Page 43: ...e remote control do the following 1 Press the Output port number 1 4 you want to change 2 Within 2 seconds press the Input port number 1 4 you want the Output port to display 3 Repeat steps 1 2 to change additional ports For the change to occur the Input number must be pressed within 2 seconds of pressing the Output number Power on off individual Output displays To power on off individual Output d...

Page 44: ...ously with the remote control do the following 1 Press the ON or OFF pushbutton 2 Repeat step 1 to simultaneously change back the power status of all Output ports to on or off respectively The ON or OFF pushbuttons bring all displays to the same power status regardless of the individual power statuses ...

Page 45: ... For full details see the sections that follow Logging In To access the GUI type the VM6404H s IP address into the address bar of any browser If a Security Alert dialog box appears accept the certificate it can be trusted The login screen appears The default IP address is http 192 168 0 60 The default Username and Password are administrator password Enter the username and password then click Login...

Page 46: ...input to output connections by creating profiles The page is divided into three parts the Menu Bar Profile List and Profile Scheduling Menu Bar The Menu Bar consists of the Settings icon and Logout button Click Settings to enter the System Settings see page 52 Click the Logout button to log out of the GUI ...

Page 47: ...t panel pushbuttons and via the web GUI Adding Playing a Profile To configure a connection profile 1 From the Profile List click a Profile 2 Select the profile type Digital Signage Select this option for video that is displayed independently on separate monitors page 41 Video Wall Select this option for monitors that are displayed together tiled or as a large screen page 44 3 Configure the input t...

Page 48: ...es appear in the Profile List as shown here 5 Select the profile and click Apply 6 The profile appears in the large Play window and the connections start Note More information about Profile List page options are provided on the next page ...

Page 49: ...e s input to output connections Option Description Show OSD Check Show OSD to show hide current connection information that appears on the display Mute All Check Mute All to mute the audio for all ports Blank All Check Blank All to turn off the video to all displays Click to go back to the previous profile in the sequence when Profile Scheduling is in use Only available with On Sequence Click to a...

Page 50: ...adjust the image position on each display For Video Wall profiles you can also set the Bezel Dimension which is the frame thickness between each display Remove Removes the profile from the Play window Edit Click Edit to configure the profile s input to output connections Option Description ...

Page 51: ... below the Profile List Scheduling allows you to queue and play connection profiles in sequence for a specific amount of time Option Description Click to edit profile schedule Click to play profile schedule Click to stop profile schedule Click to change to next or previous profile ...

Page 52: ... the drop down menu to select the duration Hours Minutes or Seconds and enter the amount of time for the profile to play After the time expires the schedule switches to the next profile Use Repeat to stop switching between schedules and stay on the currently selected profile If Repeat isn t used the schedule will loop back to the first profile If Repeat is used a specific number of hours minutes a...

Page 53: ...output port and the connected display The large number is the Input port selected for the display The small number upper left corner is the Output port for the display Click the icons to select options Select icons to choose the Video Input from the Select Source menu Click the PEN icon or name to edit the profile name Click Select All to select all outputs Click Unselect All to unselect all outpu...

Page 54: ...e speaker icon to mute the audio on off Click the video icon to turn the video off on Option Description Select Source The Select Source menu appears when you click an Output icon Output Displays the Outputs that are selected for the configuration change Video Input Use the drop down menu to select the Video Input Click Save or Save as to save the changes Radio Button Fit Width of Output s fits th...

Page 55: ... to select it s Input Port The box will turn orange Uncheck an Output Port box to disable the video for that Output Port The column will turn dark grey Check an Output Port box to enable the video for that Output Port Click Save to save the profile Click Save as to save as a different profile number Output Options For instructions on the Output Options see Output Options page 50 ...

Page 56: ...Options Click an icon to choose its Output and Video Input from the Display Preference menu see page 47 Click multiple icons to Group Outputs see Grouping page 47 and choose the Video Input from the Display Preference menu Use next to Display Layout _1 to create additional layouts under the same profile Click the PEN icon or name to edit the profile name Click Select All to select all outputs Clic...

Page 57: ... Click Apply to set the layout Auto Fill Click the Auto Fill checkbox and Apply to automatically incorporate all available outputs into the video wall Bezel Dimension Use the four boxes to increase decrease the frame size for each active display Monitor Lock Unlock Click the monitor icon to Lock the 4 bezel settings so that when one size is changed they all change Click the monitor icon to Unlock ...

Page 58: ...ideo options see Display Preferences page 48 Select a single icon to set the Output and Video Input for an independent display see Independent Output page 47 Select multiple icons and set the Video Input to group displays as one screen see Grouping page 47 You must first set the Output port for each icon Drop down Menu Use the drop down menu to select the Output port ...

Page 59: ...the drop down menu to select the Output port Mute Video Click the speaker icon to mute the audio on off Click the video icon to turn the video off on Option Description Grouping Click multiple icons to Group Outputs highlighted in green and click to group the displays into one screen Use the Display Preferences menu to select the Video Input for the group each Output icon in the Group will appear ...

Page 60: ... the Video Input To group outputs see Grouping page 47 Mute Video Click the speaker icon to mute the audio on off Click the video icon to turn the video off on Option Description Display Preferences Click Output icons for the Display Preferences menu to appear to select the Output and or Video Input port Output Use the drop down menu to select the Output port Independent and single Blank icons onl...

Page 61: ...one large screen The Independent displays will show the video from their own Video Input 03 and 04 Add Display Layouts to create separate video walls see Video Wall Options page 44 Video Input Use the drop down menu to select the Video Input port Radio Button Fit Width of Output s fits the video to the width of the display Fit Height of Output s fits the video to the height of the display Scale to...

Page 62: ...an input port is switched Use the drop down menu to apply to all ports or the ON OFF button to enable disable Seamless Switching per port Transition Allows you to fade the video display when the input port is changed Use the period option to set the fade speed Use the drop down menu to apply to all ports or ON OFF button to enable disable Transitions per port Period Sets the fade speed for the Tra...

Page 63: ...Operation 51 Use the top drop down menu to apply an option to all ports or lower drop down menus to apply options per port Click Save to save the settings Click Save as to save the settings as a different profile number ...

Page 64: ...ure and Fan information The User Account page allows you to add and edit user accounts The Port Name page allows you to name each input and output port The Network page allows configuration of the network settings The EDID page is used to set the EDID modes The Firmware page is for upgrading the device s firmware The HDCP page is used for configuring HDCP connections Click Back to Profile List to ...

Page 65: ...real time text updates appear on the display for 10 seconds when configuration and port changes are made to the output Use the drop down menu to apply options to all ports or ON OFF button to enable disable the OSD for a port CEC Consumer Electronics Control CEC allows interconnected HDMI devices to communicate and respond to one remote control Use the drop down menu to apply options to all ports ...

Page 66: ...include English French German Italian Japanese Korean Portuguese Russian Spanish Simplified Chinese and Traditional Chinese Use the Baud Rate drop down menu to select a serial port setting Options include 9600 19200 38400 and 115200 ...

Page 67: ...up to 32 users at one time see page 56 for more details Edit Click the Edit button to change user information This option allows an Administrator to edit individual accounts Edit Rename the user set the password add a description and set the user s permission level see page 56 for more details Delete Click the Delete icon to remove a user and all user information attached to the account The Admini...

Page 68: ...rm Note Usernames and passwords accept multi lingual characters and must be 5 16 alphanumeric characters excluding Passwords are case sensitive Usernames only support lower case letters Add or edit the description for the user Select the permission level that you want to grant the user see Permission Level page 57 Click Create User to save the data Click Cancel to discard the changes and exit If a...

Page 69: ...n level The three available permission levels are as follows Administrator this level provides full access and control of the VM6404H in addition to full User Management privileges Advanced User this level provides full access and control with no User Management privileges Basic User this level only provides basic functions connections and open profiles ...

Page 70: ...haracters excluding in the corresponding field and click Save Language characters available include English French German Italian Japanese Korean Portuguese Russian Spanish Simplified Chinese and Traditional Chinese To change an Input Output port s name enter another value and click Save Input and Output port names can be the same Press Cancel to go back a level return to the initial screen or exi...

Page 71: ...Cancel to use the following default values IP Address 192 168 0 60 Subnet Mask 255 255 255 0 Default Gateway 192 168 0 1 Website Timeout 5 minutes Telnet Enabled Enter the values then click Save Changes may take a few seconds and after refreshing the page automatically redirects you to the IP address specified This option controls how long an inactive web connection stays logged into the VM6404H U...

Page 72: ...M6404H can use the best resolution for its display s Note The EDID Mode can also be selected via the Front Panel pushbuttons see EDID Mode page 22 Extended Display Identification Data EDID is a data format that contains a display s basic information and is used to communicate with the video source system ...

Page 73: ...uttons Select the EDID Mode to use and click Apply The VM6404H uses the settings configured for that EDID mode Options are ATEN Default All ports EDID are the same as the hardware default EDID Port 1 Mode All ports EDID are the same as Port1 s EDID Remix All ports EDID use the best display resolution Customized See Customized Mode see page 64 ...

Page 74: ...lick Apply Port EDID Status Select which input source port you want to store the EDID configuration 01 08 Retrieve EDID Click and a pop up window appears to retrieve the EDID settings of a stored EDID configuration Customized EDID 01 08 or ATEN Default Select the port to retrieve The right panel displays a summary of the acquired EDID settings that you can edit Click Save and select the configurat...

Page 75: ...at you want to view and or edit There are two categories EDID Extended Display Identification Data and CEA Consumer Electronics Association When you highlight the menu items on the left column the right column displays the current settings for the corresponding EDID configuration Some of the screens are read only See Customized EDID Settings page 64 for more information on these two columns ...

Page 76: ...es Port 1 Default and Remix cannot be edited The pages for the Customized EDID which can be edited are discussed in the proceeding sections Established Timings This page lists video resolutions timings that display devices can support Select the resolution s you want to use for the attached monitor display device Click Clear to deselect all the items Click Select All to check all the items Click S...

Page 77: ...ings page Select the H Active Pixel from the drop down menu Select the Aspect Ratio from the drop down menu Click Save to apply the changes Detail Timing Display Description This screen gives more video resolution options and provides resolution timing details In the drop down menu choose a resolution with values that fit the attached monitor display device and click Save ...

Page 78: ...tion This screen lets you specify the viewing specifications namely horizontal and vertical scan ranges and pixel clock rate of your monitor display device Enter the values that correspond to your device and click Save to apply the changes ...

Page 79: ... the EDID structure which further extends the standard definitions of EDID to support advanced features of monitors display devices Display Support This screen describes the display s basic digital components Select the YCbCr mode applicable to your display and click Save ...

Page 80: ...s other than PC monitors for example 1080i Select the native resolution of the attached display device Select the resolutions refresh rate and aspect ratio that work with the attached monitor display device You may also choose from supported YCBCR 4 2 0 alternative Click Clear to deselect all the items Click Save to apply the changes ...

Page 81: ...pplicable to your audio output device and click Save to apply the changes Detail Timing Display Description This screen gives more video resolution options and provides resolution timing details in addition to those specified in the EDID structure In the Resolution drop down menu choose a resolution with values that fit the attached monitor display device and click Save ...

Page 82: ...version currently in use and upgrade it if needed This is an Administrator only function To upgrade the VM6404H s firmware do the following 1 Use the Browse button to locate the firmware upgrade file Make sure you have the correct file saved on your PC 2 Click Upgrade to begin the upgrade procedure ...

Page 83: ... 2 HDCP 1 4 or non HDCP enabled either individually or by applying one setting to all ports Connection Here users can find a visual display of connection paths between inputs and outputs When selecting an input its path is displayed in green Output Here users can define whether or not HDCP settings are fixed either by individual port or by applying one setting to all ports By prearranging and fixi...

Page 84: ...that is already in session the newest login takes effect and the previous session is replaced Configuration Menu Once a Telnet connection to the VM6404H is established the device s text based Configuration Menu comes up with the following items 1 H Call up the command list for help Command list GT Set gateway address IM Set IP subnet mask IP Set IP address LO Load connections from profile nn PW Ch...

Page 85: ...t mask 4 IP Set IP address IP Old IP address 192 168 0 60 New IP address 5 LO Load connections from profile LO 01 Load profile 01 OK 6 PW Change password PW Old password New password 7 RI Read what input is connected to nn output RI 01 Input port 02 04 08 is connected to output port 01 8 RO Read what output is connected to nn input RO 01 Output port 02 is connected to input port 01 ...

Page 86: ...nput 01 to output 03 11 SV Save the current connections into a profile SV 01 Save the current connections into profile 01 12 TI Set timeout TI 30 Set 30 minute timeout 13 VR Software version information VR Software version 1 0 Note For further information about these functions please reference the equivalent Browser GUI functions earlier in this chapter ...

Page 87: ...The controller s serial port should be configured as follows Verification After entering a command a verification message appears at the end of the command line as follows Command OK indicates that the command is correct and successfully performed by the switch Command incorrect indicates that the command has the wrong format and or values Baud Rate 19200 Data Bits 8 Parity None Stop Bits 1 Flow C...

Page 88: ...w o03 off Enter The following tables show the possible values for the Switch Port command Note 1 By default input port 01 is tied to output port 01 input port 02 is tied to output port 02 and so on until port 04 i e o01 i01 o02 i02 2 Each command string can be separated with a space Command Description sw Switch command Input Command Description i Input command Port number Description xx 01 04 por...

Page 89: ...ands Command Input Command Input Port Output Command Output Port Control Enter Description sw i xx o yy Enter Switch Input Port xx to Output Port yy xx 01 04 yy 01 04 sw o yy on off Enter Turn on Output Port yy Turn off Output Port yy yy 01 04 sw o yy Enter Switch Output port yy to next Output port Switch Output port yy to previous Output port yy 01 04 ...

Page 90: ...f the connected display to Port 1 and pass it to the video source remix Implement the EDID of each connected display according to its connection when the VM6404H is first powered on or immediately after selecting the Remix option default Implements ATEN s default EDID default custom Implements the customized mode as set in the EDID system settings See Customized EDID Settings page 64 Command Contr...

Page 91: ...ed with a space 2 Skip the output port command to mute or enable the audio of all output ports The following table lists the available Mute commands Command Description mute Mute command Output Command Description o Output command Port number Description yy 01 04 port default is 01 All output ports Control Description on Mute on audio from HDMI output port is disabled off Mute off audio output ena...

Page 92: ...wing tables show the possible values for the CEC command Note Each command string can be separated with a space The following table lists the available CEC commands Command Description cec CEC command Output Command Description o Output command Port number Description yy 01 04 port default is 01 All output ports Control Description off Disable CEC default on Enable CEC Command Output Port Control ...

Page 93: ...ll output ports to the connected display s native resolution type scaling o native Enter The following tables show the possible values for the Scaling command Command Description scaling Scaling command Output Command Description o Output command Port Number Description yy 01 04 port All output ports Control Description off Turn off the scaling function by pass mode native Map display s native res...

Page 94: ...s native resolution for scaling on output port yy default yy 01 04 or scaling o yy 1080p Enter Scale output port yy to 1920x1080 60Hz yy 01 04 or scaling o yy 720p Enter Scale output port yy to 1280x720 50Hz yy 01 04 or scaling o yy 1920 Enter Scale output port yy to 1920x1200 60Hz yy 01 04 or scaling o yy 1600 Enter Scale output port yy to 1600x1200 60Hz yy 01 04 or scaling o yy 1400 Enter Scale ...

Page 95: ...as follows Command Control Enter 1 For example to enable the echo feature type echo on Enter The following tables show the possible values for the Echo command Note Each command string can be separated with a space The following table lists the available Echo commands Command Description echo Echo command Control Description on Turns Echo function on off Turns Echo function off default Command Con...

Page 96: ...nable the Black Screen function type blackscreen on Enter The following tables show the possible values for the Black Screen command Note Each command string can be separated with a space The following table lists the available Black Screen commands Command Description blackscreen Black Screen command Control Description on Turns Black Screen function on default off Turns Black Screen function off...

Page 97: ...llowing table lists the available Read commands Reset Command The Reset command allows you to reset the VM6404H to the default factory settings The formula for the Reset command is as follows Command Enter The following tables show the possible values for the Reset command Note Each command string can be separated with a space The following table lists the available Reset commands Command Descript...

Page 98: ...ate type baud 38400 Enter The following tables show the possible values for the Baud Rate command Note Each command string can be separated with a space The following table lists the available Baud Rate commands Command Description baud Sets the RS 232 baud rate Control Description 9600 Use 9600 baud rate 19200 Use 19200 baud rate default 38400 Use 38400 baud rate 115200 Use 115200 baud rate Comma...

Page 99: ...he following tables show the possible values for the Save Load Profile commands Note Each command string can be separated with a space The following table lists the available Save Load Profile commands Command Description profile Save Load profile Profile Description f Profile command Profile Number Description yy 01 08 default is 01 Control Description save Save the connection configuration load ...

Page 100: ...d on enter The following tables show the possible values for the OSD command Note Each command string can be separated with a space The following table lists the available OSD commands Command Description osd Enable Disable the OSD Control Description on OSD is enabled default off OSD is disabled Command Control Enter Description osd on Enter OSD on osd off Enter OSD off ...

Page 101: ...entilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company The device is desi...

Page 102: ...ts or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device ha...

Page 103: ...and stable before extending a device from the rack Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Make sure that all equipment used on the rack including power strips and other electrical connectors is properly grounded Ensure that proper airflow is provided to devices in the rack Ensure tha...

Page 104: ...eforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help Email Support support aten usa com Online Technical Support Troubleshooting D...

Page 105: ...MI 3D Deep Color 4K HDCP 2 2 Compatible Consumer Electronics Control CEC Max Resolutions Up to 4K 60Hz 4 2 0 Max Distance Up to 15 m Control RS 232 Connector 1 x DB 9 Female Black Baud Rate 19200 Data Bits 8 Stop Bits 1 Parity No Flow Control No IR 1 x Mini Stereo Jack Female Black Ethernet Connector 1 x RJ 45 Female EDID Settings EDID Mode Default Port 1 Remix Customized EDID Wizard Support Power...

Page 106: ...er Manual 94 Environme nt Operating Temp 0 50ºC Storage Temp 20 60ºC Humidity 0 80 RH Non Condensing Physical Properties Housing Metal Weight 5 02 kg Dimensions L x W x H 43 24 x 35 23 x 4 40 cm Function VM6404H ...

Page 107: ...dor makes no warranty or representation expressed implied or statutory with respect to the contents or use of this documentation and especially disclaims its quality performance merchantability or fitness for any particular purpose The direct vendor also reserves the right to revise or update the device or documentation without obligation to notify any individual or entity of such revisions or upd...

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