ATEN VanCryst VP3520 User Manual Download Page 16

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Chapter 1. Introduction

Planning the Installation

Required Equipment

Prepare the following equipment before installing the VP3520.



Up to 3 input devices equipped with HDMI ports and 2 input devices
equipped with an HDBaseT port



Up to 2 display devices, one equipped with an HDMI port and the other
equipped with an HDBaseT port

Optional Equipment

Prepare the following equipment as required.



1 microphone



1 media player



1 active speaker



1 video transmitter and 1 receiver equipped with HDBaseT ports for signal
extension



1 Ethernet cable to connect the VP3520 to a network switch for remote
management via the web console



1 host computer, ATEN Controller, or third-party control system that
supports RS-232 or Telnet



Mounting kits:



Rack mount kit

Summary of Contents for VanCryst VP3520

Page 1: ...ATEN VanCryst VP3520 5 x 2 True 4K Seamless Presenta on Matrix Switch with Control User Manual ...

Page 2: ...se harmful interference in which case the user will be required to correct the interference at his own expense The device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Caution Any changes...

Page 3: ...s complies with Canadian ICES 003 HDMI Trademark Statement The terms HDMI HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator Inc PSE This product is PSE compliant RoHS This product is RoHS compliant ...

Page 4: ...e defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the resp...

Page 5: ... all ATEN products and how they can help you connect without limits visit ATEN on the Web or contact an ATEN Authorized Reseller Visit ATEN on the Web for a list of locations and telephone numbers International http www aten com North America http www aten usa com ...

Page 6: ...the components are in working order If you encounter any problem please contact your dealer 1 VP3520 5 x 2 True 4K Seamless Presentation Matrix Switch with Control 1 IR receiver 1 IR remote control 1 power cord 1 rack mount kit 1 foot pad set 4 pcs 1 user instructions ...

Page 7: ... 4 Required Equipment 4 Optional Equipment 4 2 Hardware Setup Hardware Overview 5 Front View 5 Rear View 6 IR Remote Control 8 Mounting 9 Rack Mount 9 Installation 10 Relay Connection 12 Setting Up Controls to a Projector Screen 13 RS 232 Serial Connection 15 IR Serial Connection 16 3 Local Operation Overview 17 Operation Considerations 17 Switching Sources 17 Display Mode 18 Audio Settings 18 Ena...

Page 8: ...fault Settings 49 Network Settings 50 IP Settings 50 Browser 50 IP Installer 51 Configuration Settings 52 Configuring Display A and Display B 52 Configuring RS 232 Serial and RS 232 HDBT Out 53 Configuring IR Serial and IR HDBT Out 54 Configuring PJ Link 55 Configuring Relay 1 and Relay 2 55 5 CLI Commands Overview 57 Connecting to the VP3520 via Telnet 57 Connecting to the VP3520 via RS 232 58 Co...

Page 9: ...g Mode 66 Configuring the Volume 66 Setting the Fan Speed 67 Rebooting the Unit 67 Configuring the Audio Mapping 68 Appendix Safety Instructions 69 General 69 Rack Mounting 71 Technical Support 72 International 72 North America 72 Specifications 73 Limited Warranty 77 ...

Page 10: ... how to locally operate and access the system settings via the panel pushbuttons and IR remote control Chapter 4 Remote Operation provides details on remote management and control tasks via the system web interface Chapter 5 CLI Commands provides details on the functions and RS 232 commands that you can use to control the VP3520 using a serial controller Appendix provides a list of safety instruct...

Page 11: ...en the Start menu and then select Run Indicates critical information Terminology Description Phantom Power The phantom is deigned to power the condenser microphones without using bulky external power supply cables IR Learning The IR leaning can be used for learning and restoring control code to reduce clutter and provide a specialized remote control solution Dynamic Microphone A dynamic microphone...

Page 12: ...VP3520 User Manual xii This Page Intentionally Left Blank ...

Page 13: ...d with the audio routing flexibility to meet different application requirements In a simple setup HDMI audio can be connected and switched directly to display audio For a more complex setup the HDMI audio can be de embedded to Audio Line Out in order connect to your preferred in room audio equipment Equipped with 5 digital inputs to one HDBaseT and one HDMI True 4K separate outputs the VP3520 enab...

Page 14: ...program audio and embedded into display output Automatically reduces program audio when a microphone signal is detected Auto switching automatically detects and switches to a new source as soon as it is connected Audio amplifier 2 x 10 W built in power amplifier with speaker outputs on terminal block connectors High definition Video with Optimum Output Superior video quality True 4K resolutions up...

Page 15: ...saving and fast waking up Consumer Electronics Control CEC support Extended Transmission over One Cable Power over HDBaseT PoH remote powering over existing communication cable with selectable powering device Long distance transmission transmits digital AV signal RS 232 commands and IR control signals up to 70 m via Cat 6 6a or ATEN 2L 2910 Cat 6 cables through HDBaseT Out port Note This is achiev...

Page 16: ...an HDMI port and the other equipped with an HDBaseT port Optional Equipment Prepare the following equipment as required 1 microphone 1 media player 1 active speaker 1 video transmitter and 1 receiver equipped with HDBaseT ports for signal extension 1 Ethernet cable to connect the VP3520 to a network switch for remote management via the web console 1 host computer ATEN Controller or third party con...

Page 17: ...ce for the connected display device See Customizing Remote Control to Function Keys page 22 6 IR learn panel Aim the IR remote control from the connected display device to the IR learn panel to learn its code to customize your remote control solution for the function selection pushbuttons See Customizing Remote Control to Function Keys page 22 7 IR learn LED The IR learn LED blinks to indicate its...

Page 18: ... 7 source 1 2 Connect to a source device at a distance via a Tx device equipped with an HDBaseT port Note These HDBaseT input ports support PoH Power over HDBT 8 source 3 4 and 5 Connect to HDMI source devices via HDMI cables 9 output Display A Connects to an Rx device which in turn connected to a display device at a distance Note These HDBaseT output ports support PoH Power over HDBT HDBaseT outp...

Page 19: ...coaxial output port Connects to a coaxial input device 12 IR receiver port Connects to an IR receiver to receive IR signals from the IR remote control 13 Ethernet port Connects to a network switch via an Ethernet cable to allow remote operation via the web console 14 RS 232 serial port Connects to a hardware or software controller to transmit serial data No Component Description ...

Page 20: ... For details see Power LED Indication page 20 2 source Press a source button to switch the focused display to the source 3 display Press a display button to focus the display 4 mute Press the button to mute all displays and speakers 5 functions Press the function pushbuttons to select a pre configured IR remote commands to control the connected display 6 volume up Press the set the volume up 7 vol...

Page 21: ...ck with the front panel facing outward To rack mount the VP3520 follow the steps below 1 Use the M3 Phillips hex head screws supplied with the mounting kit to secure the rack mount brackets onto the unit 2 Position the unit in the front of the rack and align the holes in the mounting brackets with the holes in the rack 3 Secure the mounting brackets to the rack using self prepared screws ...

Page 22: ...round object Note Do not omit this step Proper grounding helps prevent damage to the unit from power surges or static electricity 2 Connect up to 5 video sources to the unit To connect a video source device via a video extender connect the video extender e g VE802T to the VP3520 using an Ethernet cable 11 VE802T VE802R Network A B Power RS 232 HDBaseT HDMI HDMI HDMI HDBaseT HDMI Audio Audio Audio ...

Page 23: ...he RS 232 and IR ports to the display For wiring information see RS 232 Serial Connection page 15 and IR Serial Connection page 16 4 Optional To supply independent audio connect an audio source device e g media player or a microphone to the VP3520 5 Optional Connect the VP3520 to a speaker via an appropriate output port 6 Optional To configure the unit s settings via RS 232 commands connect a hard...

Page 24: ... Relay Connection These 2 relay channels provide connections to control the project s screen Each relay is normally open by default Normally Open Closed NO Isolated Relays 24 V DC 2 A Max Project screen Connects to Relay Channels ...

Page 25: ...1 Connect a suitable Rx device e g VE802R to the VP3520 using an Ethernet cable to which the display e g projector is connected 2 To automatically bring the screen down when an input source device is detected by the VP3520 follow the steps below a Connect the screen to the unit s relay port 1 b Log in the web console go to Audio Video Display Control and then check VE802R B ...

Page 26: ...screen up when an input source device is removed and undetected by the VP3520 for a specified active time follow the steps below a Connect the screen to the unit s relay port 2 b Log in the web console go to Audio Video Display Control and then check VE802R B ...

Page 27: ... bidirectional RS 232 control the transmit receive and ground pins must be wired on both the VP3520 and the HDMI display Please consult the HDMI display s manual for wiring details HDMI display Baud Rate 300 to 115200 default 9600 Data Bit 8 default or 7 Stop Bit 1 default or 2 Parity None default even or odd Connects to Bidirectional RS 232 Ports ...

Page 28: ...Chapter 2 Hardware Setup 16 IR Serial Connection The IR ports on the VP3520 provide IR remote control of the connected HDMI display HDMI display Connects to IR Ports IR S G ...

Page 29: ...ive range 6 m and keep a clear line of sight between the remote control and the IR receiver connected to the VP3520 Switching Sources To switch the video source on a display 1 Press a display selection pushbutton VP3520 front panel button IR remote control to select a display The pushbutton VP3520 front panel for the selected display lights orange 2 Press a source selection pushbutton VP3520 front...

Page 30: ...splay A and shows identical content Audio Settings To adjust the volume for all audio outputs on the VP3520 use the volume knob on the front panel or the volume up or volume down buttons on the IR remote control To adjust the volume of a microphone or an independent audio source on the VP3520 use the mic knob on the front panel To mute all audio outputs displays and speaker press the volume knob o...

Page 31: ...ndication Note If you have locked the panel using the function selection pushbutton 4 Fn4 make sure to unlock only by pressing the function selection pushbutton 4 Fn4 Disabling panel lock from the web console will not be effective in this case Task Lock LED Mode Pushbutton To lock the front panel press and hold the function selection pushbutton 4 Fn4 for about 3 seconds Lights red To unlock the fr...

Page 32: ...he VP3520 is loading system information Wait for the unit to finish loading information Orange The VP3520 is in standby mode The standby mode is a power saving mode that shuts parts of the system down to allow the user to quickly resume operation when needed To awake the VP3520 press the power pushbutton VP3520 front panel power button IR remote control once Note To power off the VP3520 when it is...

Page 33: ...nt panel power button IR remote control once To power off the unit 1 Press and hold the power pushbutton for 3 seconds A confirmation message appears in the OSD 2 Press the power pushbutton once The VP3520 powers off Note The remote control can not be used to power off the VP3520 LED Indication Power Pushbutton VP3520 Status Tasks ...

Page 34: ...on selection pushbuttons follow the steps below to set up the function keys 1 Log in the web console go to Audio Video Function Key 2 Use the drop down menu to select Enable and click 3 In the pop up dialog box use to drop down menu to select IR Serial or IR HDBT Out enter a command name and click to enter the IR learning mode ...

Page 35: ...0 seconds Aim your display s IR remote control to the IR learn LED on the unit Press the button you would like to learn from your display s IR remote until the countdown finishes You can create up to 10 commands for each function key 5 Click to test the recorded commands and click ...

Page 36: ...Chapter 3 Local Operation 24 This page is intentionally left blank ...

Page 37: ...er that supports DHCP a dynamic IP address will be assigned to the VP3520 as soon as it connects to the network Look up the IP address by sending a read command via an RS 232 serial controller For more details see Chapter 5 CLI Commands Default login credentials Network Parameter Default Setting IP Address 192 168 0 60 Subnet Mask 255 255 255 0 Gateway 192 168 0 1 HTTP Port 80 Login Credential Def...

Page 38: ...operating systems Operating System Web Browser Supported Version Windows 10 x64 Edge 85 0 564 67 x64 Windows 10 x64 Firefox 88 0 x64 Windows 10 x 64 Chrome 90 0 4430 93 x64 Ubuntu 20 04 x64 Chrome 90 0 4430 93 x64 Solaris 11 4 x64 Firefox 52 9 0_x32 Windows 10 x64_1703_Enterprise QQ 10 8 Windows 10 x64_1703_Enterprise 360 13 1 1302 0 ...

Page 39: ...0 User Manual 27 Logging In the Web Console 1 In a web browser type the IP address of the VP3520 This screen appears 2 Type the username administrator and the password 3 Click Log In The main screen appears ...

Page 40: ... 1 Click the ATEN logo to visit ATEN s official website 2 Device Information Indicates the device model and name 3 Click this icon enable the standby mode a power saving mode that shuts parts of the system down to allow the user to quickly resume operation when needed 4 Click the icon to log out of the web console 5 Settings Tab Click on the tabs to switch between different sets of settings 1 2 5 ...

Page 41: ...ser Manual 29 General Settings The General page includes settings such as device name panel lock EDID and login password To access the general settings log in the web console and the screen defaults to the page ...

Page 42: ...Display B to the connected sources ATEN Default This mode sends ATEN predefined EDID to the connected sources Remix Sends the optimum EDID of the connected displays to the connected sources Change Password Administrator The administrator account has access to all settings in the web console The default password is administrator Basic User A basic user account has access to the audio and video cont...

Page 43: ...list of available options under audio and video settings Video Control Settings Use the video control page to assign video sources and configure video settings To access the video control page log in the web console and then go to Audio Video Video Control ...

Page 44: ... source click Ratio Scale to whole Fully extends the video to the four sides of the display Auto fit Proportionally scales the video to fit the display without cutting any content off This may leave some blank on either the top and bottom or the left and right of the screen Auto cut Proportionally scales the video to fully fill the display The content that goes out of the display range will be cut...

Page 45: ...VP3520 User Manual 33 ...

Page 46: ...tected Disable Disable automatic switching Next Automatically switches to the next available source when the current video source is plugged out Last Automatically switch the display to the previous available source based on the order of source connection For example if sources are connected to the VP3520 in the order of port 2 port 3 port 4 and then port 1 and that selected display from the auto ...

Page 47: ...VP3520 User Manual 35 Audio Control Settings To access the audio control page log in the web console and then go to Audio Video Audio Control ...

Page 48: ...se the independent audio source connected to the audio input ports select Audio In Audio amp out Mute unmute and set the volume of the LoZ output Source Sets the audio source for the amplifier connected to the LoZ output port of the VP3520 To use the same audio source for display A select Follow Display A To use the same audio source for display B select Follow Display B To use the independent aud...

Page 49: ... select Digital Audio To use the audio source from the independent audio source connected to the audio input ports select Embedded Audio In Audio in Sets the volume of the independent audio source connected to the audio input ports Mic volume Sets the volume of the microphone connected to the mic input ports Gain Sets the volume of the microphone connected to the mic input ports Apply vs Auto Appl...

Page 50: ...onnected display and their settings To access the display control page log in the web console and then go to Audio Video Display Control It is recommended to configure the VP3520 s control methods and its settings before configuring the auto display control settings See Configuration Settings page 52 ...

Page 51: ...oved and undetected for a specified active time Enable screen up Relay 2 Check to enable the auto screen up function The connected projector s display will automatically power off and scroll up when the connected input source on the VP3520 is removed and undetected for a specified active time Display A control settings Sets the control method for the Display A Use the drop down menu to select a co...

Page 52: ...k 1 PJ Link 2 Use the control commands to test the display on and off function If the Display B control method is selected the control type CEC and Channel HDMI Out will be fixed Click Display ON and Display OFF to test the commands Note It is not guaranteed that CEC protocol will work on all connected display devices If the Display ON and or Display OFF commands do not work on your display other ...

Page 53: ...ears Click Save when you have entered the correct IP address port number and password Click Save when you have entered the correct IP address port number and password Use the drop down menu to select a command and click Test to test the selected command ...

Page 54: ... display of connection paths between inputs and outputs When selecting an input its path is displayed in green Output Here users can define whether or not HDCP settings are fixed by individual port By prearranging and fixing keys this setting ensures that Seamless Switch is possible even when switching between HDCP and non HDCP enabled devices HDCP Check The HDCP Check button upper right corner al...

Page 55: ...functions key with 10 commands for each function key To access the function key page log in the web console and then go to Audio Video Function Key It is recommended to configure the VP3520 s control methods and its settings before using the function keys See Configuration Settings page 52 FN1 FN2 FN3 FN4 Enables or disables the function keys ...

Page 56: ...control method Options are Display A CEC Display B CEC RS 232 Serial RS 232 HDBT Out IR Serial IR HDBT Out PJ Link 1 PJ Link 2 Relay 1 Relay 2 If the Display A or Display B control method is selected use the drop down menu to select a command between Display ON or Display Off and click Test to test the selected command ...

Page 57: ... Manual 45 If the RS 232 Serial or RS 232 HDBT Out control method is selected enter a command name select a command type between HEX and ASCII and key in the command Click Test to test the command you just created ...

Page 58: ...3 to create up to 10 commands for the assigned function key Click Test to test the command you just created If the PJ Link 1 or PJ Link 2 control method is selected set the IP address port and password by clicking and the screen below appears Click Save when you have entered the correct IP address port number and password Use the drop down menu to select a command and click Test to test the select...

Page 59: ...If the Relay 1 or Relay 2 control method is selected simply click Test to test the command Apply vs Auto Apply To automatically apply the changes you make on the Video Control page select Auto apply at the bottom of the page ...

Page 60: ...System Maintenance Upgrading the System Firmware 1 Prepare the firmware file you wish to apply a Visit the product web page from http www aten com global en b In the Support and Download tab download a firmware file 2 Log in the VP3520 s web console and then go to System Maintenance 3 In the Firmware Upgrade section click Browse File to select the firmware file that you downloaded and then click U...

Page 61: ...tenance 2 Click Back Up Restoring System Settings 1 Log in the VP3520 s web console and then go to System Maintenance 2 To restore the VP3520 s settings click Browse File to locate a previously backed up file aes and then click Restore Reseting the Default Settings 1 Log in the VP3520 s web console and then go to System Maintenance 2 Click Reset to Default This will reset all the settings includin...

Page 62: ... address and connects to the network DHCP Select this option for the connected network switch to dynamically assign an IP address subnet mask gateway and DNS to the VP3520 Manual Select this option for the VP3520 to use a fixed IP address Specify the IP address subnet mask and default gateway Browser Timeout Sets the duration of time that a web browser waits to obtain connection to the VP3520 befo...

Page 63: ...ured IP address by the IP Installer Utility Enable Sets the VP3520 to be viewed and configured IP address by the IP Installer Utility View Only Sets the VP3520 to be viewed only by the IP Installer Utility Disable Sets the VP3520 to be not recognizable by the IP Installer Utility ...

Page 64: ...le and then go to System Configuration It is recommended to configure the control method on the VP3520 before using the function keys and auto display controls Configuring Display A and Display B You can rename the device name and use the drop down menu to select a delay interval for the HDMI and HDBT output transmission in seconds ...

Page 65: ... Manual 53 Configuring RS 232 Serial and RS 232 HDBT Out You can rename the device name and use the drop down menus to configure the baud rate data bit stop bit and parity settings Click to bring out more settings ...

Page 66: ...Chapter 4 Remote Operation 54 Configuring IR Serial and IR HDBT Out You can rename the device name and use the drop down menus to configure the repeat times settings Click to bring out more settings ...

Page 67: ... use the drop down menus to select a delay interval for the PJ Link transmission in seconds Remember to entered the correct IP address port number and password Configuring Relay 1 and Relay 2 You can rename the device name set a pulse time in seconds and test the configuration ...

Page 68: ...Chapter 4 Remote Operation 56 This Page Intentionally Left Blank ...

Page 69: ...hared network with the VP3520 2 Open a command line interpreter program from your computer 3 In the command line interpreter type the VP3520 s IP address in the following way telnet IP address 23 4 Press Enter The login screen appears 5 At the login prompt type the login username and password for the VP3520 6 When a session is established with the VP3520 you can control and configure the VP3520 vi...

Page 70: ...control and the operation system of your controller PC 3 Execute the software and configure the connection settings to the following Serial line to connect to COM1 Speed baud 19200 Data bits 8 Stop bits 1 Parity None Flow control None 4 When a session is established with the VP3520 you can control and configure the VP3520 via RS 232 commands For more information on commands see Command Syntax page...

Page 71: ...er 1 Notation Description command The name of the command is shown in bold parameter Indicates the name of the parameter argument Indicates the name of the value or the information that the user must provide Only type the information in the angle brackets not the brackets themselves Indicates optional items Only type the information in the brackets not the brackets themselves Indicates a set of ch...

Page 72: ... to find out the argument value for each input output port on the VP3520 For example the input_port value for video port 1 is i01 and the input_port value for audio input is i05 Source Source No Interface Port Numbers Video Input 1 HDBaseT i01 2 HDBaseT i02 3 HDMI i03 4 HDMI i04 5 HDMI i05 Video Output 1 HDBaseT o01 2 HDMI o02 Audio Input AUDIO IN N A Analog i06 MIC N A Analog i07 Audio Output AUD...

Page 73: ...urces can be configured separately capable of showing different outputs mirror When enabled display B uses the AV source assigned for display A and shows identical content Example displaymode matrix Enabling or Disabling the Echo Function Function Enables or disables the echo Syntax echo on off Parameters on Enables the echo off Disables the echo default Example echo on ...

Page 74: ... the Mute Function Functions and Syntax Parameters i input_port Specifies an input port in two digits i sys Refers to all audio inputs source devices line in and mic i Refers to all input ports o output_port Specifies an output port in two digits o sys Refers to all audio outputs display devices and speakers o Indicates all output ports on Mute the specified input output ports Syntax Function mute...

Page 75: ... Indicates only the audio input assignment Example read o01 connection video Syntax Function read Displays the video and audio input assigned to each output port EDID mode device information and network settings read version Displays the system firmware version read o output_port connection Displays the video and audio input assignment to the specified output port read o output_port connection vid...

Page 76: ...lay s native resolution default Example scaling o02 hor 1920 ver 1080 freq 60 Syntax Function scaling Reads the scaler settings on output A and B scaling o output_port o Configures the scaling setting for the specified output port hor Configures the horizontal resolution for the specified output port ver Configures the vertical resolution for the specified output port freq Configures the frequency...

Page 77: ...rt i i Parameters i input_port Specifies an input port in two digits Indicates the next input port Indicates the previous input port o output_port Specifies an output port in two digits o Indicates all output ports Examples sw o01 i02 sw o01 sw o i02 Syntax Function standby Displays the current standby mode setting Standby mode is a power saving mode that shuts parts of the system down to allow th...

Page 78: ...ts i Indicates all input ports o output_port Specifies an output port in two digits Output 1 HDBaseT o01 Output 2 HDMI o02 o Indicates all output ports v volume_number Specifies the volume you wish to set to the specified audio port in two digits 01 10 Examples volume i01 v10 volume o03 v05 Syntax Function volume Indicates the total volume and the volume for each input and output port volume i inp...

Page 79: ...an speed that cools the VP3520 Syntax fan low mid high Parameters low Sets the internal fan to low speed default mid Sets the internal fan to normal speed high Sets the internal fan to high speed Examples fan low Rebooting the Unit Function Reboots the VP3520 Syntax reboot ...

Page 80: ...icates display B sd Sets the audio of the specified output port analog to follow a specified audio source digital between display A or display B Examples audiomap o03 src01 sd Syntax Function o output_port Specifies the output port src port Specifies an audio source from display A or display B type sd Sets the audio of the specified output port analog to follow a specified audio source digital bet...

Page 81: ...vice should not be placed in a built in enclosure unless adequate ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power avai...

Page 82: ... been spilled into the device The device has been exposed to rain or water The device has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating a need for service The device does not operate normally when the operating instructions are followed Only adjust those controls that are covered in the operating instructions Improper adjustment of oth...

Page 83: ...en pressing the device rail release latches and sliding a device into or out of a rack the slide rails can pinch your fingers Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Make sure that all equipment used on the rack including power strips and other electrical connectors is properly ground...

Page 84: ...uration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help International 886 2 8692 6959 China 86 400 810 0 810 Japan 81 3 5615 5811 Korea 82 2 467 6789 North America 1 888 999 ATEN ext 4988 1 949 428 1111 Email Support su...

Page 85: ...Cat 6 Video Output Interfaces 1 x HDMI Type A female Black 1 x HDBaseT RJ 45 female Silver with PoH Max Distance HDMI 4K 60Hz 4 4 4 up to 5 m 4K 30Hz up to 10 m 1080p 60Hz up to 15 m HDBaseT 4K 30Hz up to 35 m Cat 5e 6 4K 30Hz up to 40 m Cat 6a or ATEN 2L 2910 Cat 6 1080p 60Hz up to 60 m Cat 5e 6 1080p 60Hz up to 70 m Cat 6a or ATEN 2L 2910 Cat 6 Video Max Resolution HDMI Up to 4096 x 2160 3840 x ...

Page 86: ...device Ethernet 1 x RJ 45 female Silver supports PJ Link protocol Interfaces Relay 2 x captive screw connector 2 pole Switches Power 1 x pushbutton LED Green Orange 1 x slide switch 48 phantom power Video Input Port Selection 5 x pushbuttons LED Green Video Output Port Selection 2 x pushbuttons LED Orange Selection Mic 1 x knob Volume 1 x knob Mode Unlock 1 x pushbutton Function Key 4 x pushbutton...

Page 87: ...3 x 4 40 cm 17 02 x 10 72 x 1 73 in Input Resolutions Video DCC 640 X 480 60 Hz 640 X 480 67 Hz 640 X 480 72 Hz 640 X 480 75 Hz 720 X 400 70 Hz 800 x 600 56 Hz 800 x 600 60 Hz 800 x 600 72 Hz 800 x 600 75 Hz 1024 x 768 60 Hz 1024 x 768 70 Hz 1024 x 768 75 Hz 1280 x 800 60 Hz 1280 x 1024 60 Hz 1280 x 1024 75 Hz 1400 x 1050 60 Hz 1440 x 900 60 Hz 1600 x 1200 60 Hz 1680 x 1050 60 Hz 1920 x 1080 60 Hz...

Page 88: ...80i 50 Hz 1080p 50 Hz 1080p 24 Hz 1080p 25 Hz 1080p 30 Hz 1080p 120 Hz 1080p 240 Hz 3840 x 2160p 24 Hz 3840 x 2160p 25 Hz 3840 x 2160p 30 Hz 3840 x 2160p 50 Hz 3840 x 2160p 60 Hz 4096 x 2160 p 24 Hz 4096 x 2160 p 25 Hz 4096 x 2160 p 30 Hz 4096 x 2160 p 50 Hz 4096 x 2160 p 60 Hz 3840 x 2160p 50 Hz 4 2 0 3840 x 2160p 60 Hz 4 2 0 4096 x 2160p 50 Hz 4 2 0 4096 x 2160p 60 Hz 4 2 0 ...

Page 89: ...e the option to 1 repair said product with new or repaired components or 2 replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product Replaced products assume the warranty of the original product for the remaining period or a period of 90 days whichever is longer When the products or components are replaced the replacing...

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