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RCMDVI00AT / RCMDVI40AT:

KVM over IP Extender & CCKM Software

User Manual

www.aten.com

RCMDVI00AT / RCMDVI40AT

/ RCMDVI00BT / RCMDVI40BT

/ RCMDVI50T

Secure Device Server

User Manual

Summary of Contents for RCMDVI00AT

Page 1: ...RCMDVI00AT RCMDVI40AT KVM over IP Extender CCKM Software User Manual www aten com RCMDVI00AT RCMDVI40AT RCMDVI00BT RCMDVI40BT RCMDVI50T Secure Device Server User Manual...

Page 2: ...ely to cause harmful interference in which case the user will be required to correct the interference at his own expense The device complies with Part 15 of the FCC Rules Operation is subject to the f...

Page 3: ...RCM KVM over IP Transmitter User Manual iii Industry Canada Statement This Class A digital apparatus complies with Canadian ICES 003 RoHS This product is RoHS compliant...

Page 4: ...rams prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequen...

Page 5: ...ion about all ATEN products and how they can help you connect without limits visit ATEN on the Web or contact an ATEN Authorized Reseller Visit ATEN on the Web for a list of locations and telephone nu...

Page 6: ...with Remote Access 1 Transmitter 1 KVM cable DVI D USB Type B audio 1 DVI D cable RCMDVI40AT only 1 foot pad set 4 pcs 1 power adapter 1 mounting kit 1 user instructions RCMDVI00BT RCMDVI40BT RCMDVI50...

Page 7: ...e RCM Functionalities 4 Hardware 4 Management 5 Security 5 Virtual Media 6 Advanced Features9 6 Supported Video Resolutions 8 Requirements 9 Console 9 Computers 9 Cables 9 Minimum Hardware Software Re...

Page 8: ...AN Installation 42 RCMDVI00BT RCMDVI40BT RCMDVI50T Network Installation Dia gram 1 of 2 44 RCMDVI00BT RCMDVI40BT RCMDVI50T Network Installation Dia gram 2 of 2 45 Network Configuration 46 Exit OSD 47...

Page 9: ...ontent 79 Pull Content 81 Chapter 5 Software Installation Overview 83 Download 83 Installing the KVM over IP Matrix Manager 85 Upgrading License 88 Linux Installation 89 Chapter 6 Browser Telnet Opera...

Page 10: ...29 Receiver Configuration 131 Copy Paste 134 Receiver Group 135 Video Wall 136 Receiver Permissions 139 Account 140 Users 141 Adding Users 141 Modifying Users 143 Deleting Users 143 Groups 144 Adding...

Page 11: ...Windows and Java Client Viewer web access 188 The Windows Java Client AP 190 Download 190 Starting Up 191 The Control Panel 193 Control Panel Functions 194 Macros 196 Hotkeys 196 Video Settings 198 G...

Page 12: ...Command 238 Appendix Safety Instructions 247 General 247 Rack Mounting 249 Technical Support 250 International 250 North America 250 Specifications 251 RCMDVI00AT RCMDVI40AT 251 RCMDVI00BT RCMDVI40BT...

Page 13: ...yer 3 Switches 273 Considerations 273 Number of ports 273 Stackable verse Standalone 273 What Stackable Switches Can do 274 Switch Specifications 274 Configuring Switches and RCM KE Devices 275 RCM KE...

Page 14: ...VM over IP Transmitter via Windows DLL as required by varying scenarios and applications Chapter 4 OSD Operation explains the fundamental concepts involved in operating the RCMDVI00AT RCMDVI40AT RCMDV...

Page 15: ...s Scheduled Profile panel to view active profile schedules Chapter 11 Sessions describes how to use the KVM over IP Matrix Manager s Sessions panel to view and disconnect user sessions Chapter 12 Remo...

Page 16: ...key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide informa...

Page 17: ...you need to place the console where it is convenient while keeping the PCs and or workstations securely on the production line away from the keyboard mouse and display The RCM transmitters are integra...

Page 18: ...rity reference and troubleshooting By using WinClient JavaClient you are provided with console access from a separate location over TCP IP Refer to the table below for the variations in interfaces fun...

Page 19: ...rs Visit ATEN s website or contact your ATEN dealer for more information Comparison Table DIO Control Support Industrial Signal Light OSD Login Local Console RFID Login Local Console RCMMS RCM API RCM...

Page 20: ...e Superior video quality up to 1920 x 1200 60 Hz 24 bit color depth Supports recording of remotely accessed computer operations using CCVSR Supports interlaced video format Supports stereo speakers an...

Page 21: ...eous access Exclusive Occupy Share View only mode administrators can select access modes of permissions on Tx devices to boost collaboration or to avoid interference among users On screen preview allo...

Page 22: ...Directory RADIUS and TACACS Four selectable access modes for multiple simultaneous access Exclusive Occupy Share View only mode administrators can select access modes of permissions on transmitter dev...

Page 23: ...formation 3 These exclusive RCM functionalities are only available on RCMDVI00BT RCMDVI40BT RCMDVI50T 4 Please refer to the Compatible Products section on the product web page for the various compatib...

Page 24: ...8 x 2048 30 60 Hz 2048 x 1536 60 Hz 2048 x 1536 30 Hz 2048 x 1152 60 Hz 1600 x 1600 60 Hz 1920 x 2160 60 Hz 1920 x 2160 30 Hz 1920 x 1440 60 Hz 1920 x 1200 60 Hz 1920 x 1080 60 Hz 1600 x 1200 60 Hz 16...

Page 25: ...rs The following components must be available on each PC workstation that is to be connected to the device 1 or 2 DVI ports respectively for RCMDVI00AT RCMDVI00BT RCMDVI50T or RCMDVI40AT RCMDVI40BT 2...

Page 26: ...Matrix Manager are Processor Pentium 4 2 60 GHz or above Memory 1 GB or above HDD 500 MB or above Web browser Internet Explorer 10 or later Chrome 70 or later Firefox 62 or later Operating System Requ...

Page 27: ...l port is for connecting to the PC workstation for serial control or for connecting to a KVM over IP Access Control Box 2XRT 0015G 4 remote local LED Lights green to indicate which side of the install...

Page 28: ...three seconds resets the unit back to its factory default settings Note The Reset to Factory Default function resets everything but the login information username password to the factory default setti...

Page 29: ...local transmitter has KVM control of the PC workstation The receiver s KVM access to the PC workstation is locked Note In Auto mode RS 232 and audio functions will work on the receiver but not on the...

Page 30: ...rial port is for connecting to the PC workstation for serial control or for connecting to a KVM over IP Access Control Box 2XRT 0015G 4 remote local LED Lights green to indicate which side of the inst...

Page 31: ...conds resets the unit back to its factory default settings Note The Reset to Factory Default function resets everything but the login information username password to the factory default settings To r...

Page 32: ...nly the local transmitter has KVM control of the PC workstation The receiver s KVM access to the PC workstation is locked Note In Auto mode RS 232 and audio functions will work on the receiver but not...

Page 33: ...link the transmitter to the PC workstation to be controlled 4 access control port Connects to the KVM over IP Access Control Box 2XRT 0015G 5 RS 232 port This RS 232 serial port is for connecting to t...

Page 34: ...acks The cable from the DC power adapter connects here Connect both power jacks to a power source for power redundancy 8 reset button This reset button must be pushed with a thin object such as the en...

Page 35: ...ers Local Only the local transmitter has KVM control of the PC workstation The receiver s KVM access to the PC workstation is locked Note In Auto mode RS 232 and audio functions will work on the recei...

Page 36: ...ied can link the transmitter to the PC workstation to be controlled 4 access control port Connects to the KVM over IP Access Control Box 2XRT 0015G 5 RS 232 port This RS 232 serial port is for connect...

Page 37: ...cable from the DC power adapter connects here Connect both power jacks to a power source for power redundancy 8 reset button This reset button must be pushed with a thin object such as the end of a p...

Page 38: ...ed receivers Local Only the local transmitter has KVM control of the PC workstation The receiver s KVM access to the PC workstation is locked Note In Auto mode RS 232 and audio functions will work on...

Page 39: ...ink the transmitter to the PC workstation to be controlled 4 access control port Connects to the KVM over IP Access Control Box 2XRT 0015G 5 RS 232 port This RS 232 serial port is for connecting to th...

Page 40: ...acks The cable from the DC power adapter connects here Connect both power jacks to a power source for power redundancy 8 reset button This reset button must be pushed with a thin object such as the en...

Page 41: ...ers Local Only the local transmitter has KVM control of the PC workstation The receiver s KVM access to the PC workstation is locked Note In Auto mode RS 232 and audio functions will work on the recei...

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Page 43: ...BT RCMDVI40BT RCMDVI50T on a system rack or on a wall and avoid stacked setup to ensure proper ventilation The following sections will demonstrate how to mount the transmitters with the included mount...

Page 44: ...w the steps below to attach the mounting bracket to the unit exemplified using KE6940T 1 Unscrew the screws from the side shown in the diagram below 2 Use the screws from step 1 to screw the mounting...

Page 45: ...Rack Mount Note The diagram below is exemplified using KE6940T Screw the bracket into a convenient location on the rack Note Rack screws are not provided We recommend that you use M5 x 12 Phillips Ty...

Page 46: ...RCM KVM over IP Transmitter User Manual 30 Wall Mount Note The diagram below is exemplified using KE6940T Use the center hole to screw the bracket to a secure wall surface...

Page 47: ...the mouse keyboard DVI monitor s and serial devices into the unit s console ports 3 Connect the KVM cable DVI D USB audio and the DVI D cable RCMDVI40AT only provided into the KVM ports on the front o...

Page 48: ...r thereby turning them on by plugging the power adapters into AC power sources and plug the other ends into the transmitter and receiver s power jacks 12 Optional For power redundancy connect another...

Page 49: ...MDVI40AT setup with a KE6940AR The RCMDVI00AT KE6900AR installation is the same except with one less DVI monitor KE6940AR Rear RCMDVI40AT Rear Cat 5e 6 cable Optical Fiber Cable 2 6 11 10 7 Cat 5e 6 c...

Page 50: ...CMDVI40AT Point to Point Installation 2 of 2 Note The serial port on the transmitter shown above connects to the computer the serial port on the receiver not shown connects to a serial device optional...

Page 51: ...5 Mpps performance per port between RCM KE series devices installed on different LAN segments 10 100 Mbps switches might cause poor performance In multipoint configurations the IGMP and flow control f...

Page 52: ...nd or remote access with WinClient JavaClient you will still need to connect the remote port of the RCMDVI00AT RCMDVI40AT to an Office LAN 2 It is highly recommended that the units are mounted on a sy...

Page 53: ...Chapter 2 Hardware Setup 37 RCMDVI00AT RCMDVI40AT Network Installation Diagram 2 of 2 RCMDVI40AT Front USB DVI D KVM cable...

Page 54: ...le grounded object 2 Plug the mouse keyboard DVI monitor s and serial devices into the unit s console ports 3 Connect the KVM cable DVI D USB audio and the DVI D cable RCMDVI40AT only provided into th...

Page 55: ...t the electric door lock or alarm security purposes 14 Connect the transmitter and receiver to power thereby turning them on by plugging the power adapters into AC power sources and plug the other end...

Page 56: ...11 12 DDLN Tfswfs Bvejp VTC Tfsjbm Efwjdf Fmfdusjd Epps Mpdl EWJ XjoDmjfou 0 KbwbDmjfou 0 SDNNT DDWTS Tfswfs SDN BQJ EP Bmbsn Sfmbz VTC ST 343 Qpxfs LF7 21S Sfbs EWJ Bvejp VTC Qpxfs Qpxfs ST 343 VTC T...

Page 57: ...of 2 Note The serial port on the transmitter shown above connects to the computer the serial port on the receiver not shown connects to a serial device optional 5 Tubdl Mjhiu VTC EWJ Bvejp Bvejp EJ S...

Page 58: ...mmend using 1000 Mbps Gigabit Ethernet switches wire speeds non blocking with 1 Gbps 1 5 Mpps performance per port between RCM KE series devices installed on different LAN segments 10 100 Mbps switche...

Page 59: ...wing page and connect accordingly Repeat these steps for each transmitter and receiver you wish to install on the network then power on the computer s Note 1 If you wish to use CCVSR and or remote acc...

Page 60: ...44 RCMDVI00BT RCMDVI40BT RCMDVI50T Network Installation Diagram 1 of 2 KE6910R Rear RCMDVI40BT Rear TCP IP LAN Cat 5e 6 cable Optical Fiber Cable Office LAN DC 12V Serial Device Cat 5e 6 cable Optica...

Page 61: ...Chapter 2 Hardware Setup 45 RCMDVI00BT RCMDVI40BT RCMDVI50T Network Installation Diagram 2 of 2 RCMDVI40BT Front USB DVI D KVM cable...

Page 62: ...installed on different LAN segments 10 100 Mbps switches might cause poor performance 4 In multipoint configurations the IGMP and flow control function of your network switches hubs must be enabled t...

Page 63: ...55 255 0 Default Gateway sets the default gateway for the RCM KE devices Key in a valid default gateway 6 Click Save Exit OSD To exit the OSD press Esc on the keyboard click Logout tap the Scroll Lock...

Page 64: ...TCP 9110 CLI 9111 Redundancy 9120 Database Service 1527 KVM over IP Matrix Manager UDP Port 9110 Broadcast 9000 RCM KE TX RX Device TCP Manager 9110 Service 9000 Telnet 23 SSH 22 RCM KE TX Device TCP...

Page 65: ...ering the following StartSession IP address 1 username password Example StartSession 192 168 0 60 1 administrator password Then press Enter The ID of the API session SID is returned which is needed fo...

Page 66: ...ntLogin SID Prohibits remote access to the remote port Returned value of 0 Success LockClientLogin 4 UnlockClientLogin S ID Allows remote access to the remote port Returned value of 0 Success UnlockCl...

Page 67: ...new updates changes to the image since the last time interval GetCaptureStatus SID 1 3 Type the following to get the buffer size of the image captured GetCaptureBufferSize SID 1 4 Type the following...

Page 68: ...Compares a specified region of the device s image with a sample image 0 success 1OCR_FastFindSampl ePicture 4 1 0 0 1920 1080 sample bmp Function Description Example ReadTextFromZoneMemEx SID 1 horizo...

Page 69: ...SID username u sername size Terminates sessions currently accessed by the specified user KillSessionByName 4 nicholas 8 2 Function Description Example KillSessionByPort SI D 1 port list port list len...

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Page 71: ...pushbutton on the front of the receiver or tap the Scroll Lock key on the keyboard twice The OSD main appears To exit the OSD press Esc on the keyboard click Logout tap the Scroll Lock key twice or r...

Page 72: ...y to switch back to the transmitter channel previously accessed Hotkey Mode The Hotkey Mode allows users to quickly switch from one transmitter to another Either press Num Lock or Ctrl F12 to enter Ho...

Page 73: ...to cancel OSD Interface After you invoke the OSD the main page appears Note A password is required to enter the OSD The default password is password For security purposes the system will prompt you to...

Page 74: ...radio button enter a password and click Configure to enter the Transmitter Configuration screen Note Receiver must first discover the transmitter over the network for this option to be available 3 Use...

Page 75: ...the radio buttons to select Enable View Only or Disable for the IP Installer utility See IP Installer page 263 for instructions Note For security we strongly recommend that you set this to View Only o...

Page 76: ...inistration of Transmitter to receiver connections see Browser Telnet Operation page 93 Properties If you selected Extender mode above set the RCM transmitter s IP address as the source of video audio...

Page 77: ...d and mouse operations will experience a brief delay Transmitters can support up to 12 virtual media connections at the same time keyboard mouse included vUSB Generic USB device Use this option to plu...

Page 78: ...lays the IP Address MAC Address F W Version and Serial Number of the receiver Reboot Check the box and click Reboot to reset the receiver s settings back to the factory default All custom settings exc...

Page 79: ...k one of the radio buttons to select Enable View Only or Disable for the IP Installer utility See IP Installer page 263 for instructions Note For security we strongly recommend that you set this to Vi...

Page 80: ...ption Mode Select Extender mode for simple one to one transmitter to receiver setups that are managed with the receiver s OSD menu Select Matrix mode to manage devices and connections from the KVM ove...

Page 81: ...ocal EDID setting to be configured for the connection Select how you want the source device to acquire the display s EDID Default EDID is set to the default ATEN configuration Auto Checks the EDID of...

Page 82: ...transmits lower quality video a higher bandwidth setting sends higher quality video but this can affect network speed Video Quality Select the video quality to use 5 is the highest video quality and 1...

Page 83: ...Address MAC Address F W version and Serial Number of the Transmitter Reboot Check the box and click Reboot to reset the transmitter s settings back to the factory default All custom settings except f...

Page 84: ...RCM KVM over IP Transmitter User Manual 68 Internet Port The Internet Port tab allows you to configure the transmitter s remote port settings...

Page 85: ...9000 HTTP The port number for a browser login The default is 80 HTTPS The port number for a secure browser login The default is 443 Note 1 Valid entries for all of the service ports are from 1 65535...

Page 86: ...Obtain DNS server address automatically radio button To specify a fixed address select the Set DNS server address manually radio button and fill in the required information Note Alternate DNS Server a...

Page 87: ...rts page 69 Working Mode Use this section to set the working mode parameters Enable ICMP Check to enable ICMP service Disable Browser Service Check to disable a particular access Available options are...

Page 88: ...n the new password in the New password field 3 Key in the new password again in the Confirm password field OSD Language Click the drop down menu to select the language you want to use for OSD sessions...

Page 89: ...creen when you invoke the OSD which provides access to the Connection Page by entering a username and password Note 4 If the receiver does not require a login click Login to system For information abo...

Page 90: ...tion to transmitters created in the Device Management tab of the KVM over IP Matrix Manager see Browser Telnet Operation page 93 2 Channel Status This field provides the status information of the chan...

Page 91: ...Use these two buttons to navigate to the next page or to the end of the list if there are more channels available than can be seen on the page 6 Previous Arrow Use these two buttons to navigate to th...

Page 92: ...r s EDID setting Under Default or Auto EDID mode no EDID button appears as there is nothing to configure Under Manual or Remix EDID mode the EDID button appears allowing you to select Manual EDID or R...

Page 93: ...or to the end of the list if there are more channels available than can be seen on the page 2 Previous Arrow Use these two buttons to navigate to the previous page or to the beginning of the list if t...

Page 94: ...age 75 6 Logout Click this button to log out of the Connection Page 10 Configure Click this button to return to the main OSD screen No Item Description 1 Name Lists the Profiles available Profiles giv...

Page 95: ...t page or to the end of the list if there are more Profiles available than can be seen on the page 6 Previous Arrow Use these two buttons to navigate to the previous page or to the beginning of the li...

Page 96: ...selected at the local receiver will determine how access is shared see Transmitter Permissions page 127 for details 5 Next Arrow Use these two buttons to navigate to the next page or to the end of th...

Page 97: ...and access type of each available channel connection 3 Connect Click Pull Content and the receiver will pull the channel connection to the local console using the access mode displayed under Channel S...

Page 98: ...RCM KVM over IP Transmitter User Manual 82 This Page Intentionally Left Blank...

Page 99: ...n download the KVM over IP Matrix Manager and manage up to 8 RCM KE devices for free or purchase a license for the KVM over IP Matrix Manager To purchase a license contact your local authorized ATEN d...

Page 100: ...ull functions and can configure up to 8 KE Series devices If you would like to configure more KE Series devices please contact your ATEN reseller to purchase a license and upgrade the license of your...

Page 101: ...quirements see Minimum Hardware Software Requirements page 10 1 Insert the USB license key into a USB port on your computer Note If you have more than 8 KE Series devices in your setup a USB license k...

Page 102: ...he terms of the license agreement and click Next 4 The Choose Install Folder screen appears Select where you would like to install the program and click Next 5 The Choose Shortcut Folder screen appear...

Page 103: ...allation Summary screen appears Confirm the settings you ve selected If you want to make a change click Previous to go back or click Install to begin the software installation 7 When the process is do...

Page 104: ...er IP Transmitter User Manual 88 Upgrading License After you purchase a license to upgrade the KVM over IP Matrix Manager go to the Settings General tab see page 155 and at the top page select Click t...

Page 105: ...oftware Requirements page 10 1 Download the KVM over IP Matrix Manager installation file to the Linux server 2 Change the properties of the installation file so that its executable by running the comm...

Page 106: ...installation by clicking Next 7 After the software installs successfully a directory provides useful links 8 The Uninstall_Matrix_Manager can be used to uninstall the software By default the root fol...

Page 107: ...Chapter 5 Software Installation 91 10 To check and start the KVM over IP Matrix Manager service use the following commands cd KeManager sudo Query_Service Stop service sudo Start_service...

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Page 109: ...h the KVM over IP Matrix Manager in the browser s URL location bar Note If the administrator has configured the HTTP or HTTPS port setting as something other than the default you must include http or...

Page 110: ...and password respectively 4 For security purposes the system will prompt you to change the password immediately Click OK for the password change dialog box 5 Enter the new password and confirm it by e...

Page 111: ...in the device s OSD menu see page 59 63 2 System Settings Click this icon to enter the System Setting section where you can configure the KVM over IP Matrix Manager The Settings are discussed on page...

Page 112: ...ctions Connections provides a visual display of current transmitter and receiver connections Connections is discussed on page 179 Scheduled Profile Scheduled Profile provides an overview of connection...

Page 113: ...o add then click Next 5 Under Assign IP Address select an option to configure the network settings then click Next Item Description Search Local Check this box and click the Refresh button to search t...

Page 114: ...ddress Audio setting and check the boxes to set Permissions then click Next and repeat the process for Receivers Item Description IP Range Select the IP Range radio button to enter a series of static...

Page 115: ...Chapter 6 Browser Telnet Operation 99 Note See Transmitter Permissions page 127 and Receiver Permissions page 139 for information about setting permissions 8 Click Done...

Page 116: ...d then click Apply Item Description Instant Link The Instant Link bar provides access to quickly connect receivers to transmitters Click the bar to open the panel click again to minimize the panel The...

Page 117: ...icon to show only Video Wall receivers Click this icon to show only Receiver Group receivers Access Mode Click a device and use the drop down box to set the access mode Occupy View Only or Exclusive A...

Page 118: ...to the network Telnet To log into the RCM KE series device by means of a Telnet session do the following 1 On your computer open a terminal command line session 2 At the prompt key in the RCM KE devic...

Page 119: ...set to RS 232 Config see page 11 Before executing RS 232 commands across a network you must install the KVM over IP Matrix Manager on a computer and ensure that it is online Please make sure the RS 23...

Page 120: ...connection to the RCM KE device is established the device s text based Configuration Menu comes up allowing you to select options by entering a number on the following screens Main Menu KE6940A Receiv...

Page 121: ...evice Properties 1 Mode Matrix 2 Transmitter Video IP Address 172 17 17 35 3 Transmitter Audio IP Address 172 17 17 35 4 Transmitter USB IP Address 172 17 17 35 5 Transmitter RS232 IP Address 172 17 1...

Page 122: ...vice MAC Address 00 10 74 A8 01 23 Device FW Version V1 1 109 Device Serial Number 3 Password Enabled 4 Change Password 5 System Reboot Reset to Factory Default Q Exit Select one Note The Reset to Fac...

Page 123: ...tem Status panel is found at the top of the KVM over IP Matrix Manager main page This section provides status information about Transmitters Receivers Users Profiles and Logs Click on a selection to o...

Page 124: ...o a receiver Standby Shows the number of transmitters that are online but not connected to a receiver Offline Shows the number of transmitters added to the KVM over IP Matrix Manager that are not onli...

Page 125: ...heduled to run Log This section provides an overview of system logs Warning Shows the number of warnings logs generated since the event log was cleared Error Shows the number of error logs generated s...

Page 126: ...ss The meanings of the icons and headings on the page are straightforward and let you view and configure Transmitters Active refers to a transmitter connection that is online and in use Standby refers...

Page 127: ...Reboot Shut down and restart Reset to Factory Reset all setting to the factory default Note The Reset to Factory function resets everything but the login information to the factory default settings T...

Page 128: ...elect a Location for the device Locations filter the transmitters seen on the settings page Mode Use the radio button to select how the Transmitter will be installed and managed Select Extender mode f...

Page 129: ...o multiple receivers Multicast Audio Select Enable to allow a broadcast of the transmitter s audio signal to be sent to multiple receivers Occupy Timeout Set a time threshold for receivers whose Acces...

Page 130: ...ssless Light Compression Medium Compression Heavy Compression Maximum Compression Background Refresh Sets how often the transmitter refreshes the background image on the connected display Options are...

Page 131: ...he new transmitter to the network After clicking Replace Device use the drop down menu to select the new transmitter where the settings will be applied Note 1 This option only appears when a transmitt...

Page 132: ...RCM KVM over IP Transmitter User Manual 116 Internet Port The Internet Port tab is used to configure the remote port of the RCMDVI00AT RCMDVI40AT RCMDVI00BT RCMDVI40BT RCMDVI50T...

Page 133: ...ansmitter from Windows Client and Java Viewers and from Windows and Java Client AP programs The default is 9000 HTTP The port number for a browser login The default is 80 HTTPS The port number for a s...

Page 134: ...n using the WinClient or Java Client AP see Starting Up on page 191 Disabling this function will render the unit undiscoverable in the Server List but can still be connected to IPv4 Settings The trans...

Page 135: ...and fill in the IP address The transmitter can either have its DNS server address assigned automatically or a fixed address can be specified For automatic DNS Server address assignment select the Obta...

Page 136: ...cate save it to a convenient location on your computer Importing the Private Certificate To import the private certificate do the following 1 Click Browse to the right of Private Key navigate to where...

Page 137: ...third party CA to apply for their signed SSL certificate 5 After the CA sends you the certificate save it to a convenient location on your computer Click Browse to locate the file then click Upload t...

Page 138: ...the transmitter checks the file to make sure the specified information still matches If it does the file is accepted if not it is rejected If you want to remove the certificate to replace it with a ne...

Page 139: ...m to another To copy transmitter settings to another device do the following 1 Select a physical transmitter 2 On the Transmitter menu bar click Copy Paste page 111 3 Check the boxes of the settings y...

Page 140: ...Item Description Name Enter a name for the Virtual Transmitter Description Enter a description for the Virtual Transmitter Location Use the drop down menu to select a location for the Virtual Transmi...

Page 141: ...is setup install the KE devices as shown below and create two Virtual Transmitters selecting DVI 1 and DVI 2 as the KVM source for each Virtual Transmitter For RCMDVI00AT RCMDVI00BT RCMDVI50T you can...

Page 142: ...te information and then double click or drag and drop transmitters to add or remove them in the top panel The transmitters in the top panel will be used as the video source for the Receiver Group at t...

Page 143: ...ch user or group click All View Occupy or Exclusive to grant them permission to connect to the Transmitter with this access type A green block denotes that the user has access To set Transmitter Permi...

Page 144: ...ransmitter can simultaneously share control of the transmitter Input from the users is placed in a queue and executed chronologically Occupy The first user to access the transmitter has control Howeve...

Page 145: ...e icons and headings on the page are straightforward and let you view and configure receivers Active refers to a receiver connection that is online and in use Standby refers to a receiver connection t...

Page 146: ...page 134 Reboot Shut down and restart Reset to Factory Reset all setting to the factory default Note The Reset to Factory function resets everything but the login information to the factory default se...

Page 147: ...7 System Status 131 Receiver Configuration When the KVM over IP Matrix Manager discovers receivers on the network they appear on the Receiver settings page Double click a receiver to configure its se...

Page 148: ...is option to independently stream the desired audio signals to digital or analog audio output devices speakers connected to the receiver CCKM IP Set the IP address and Port number of the computer runn...

Page 149: ...tter mount or unmount USB disk drives the keyboard and mouse operations will experience a brief delay transmitters can support up to 12 virtual media connections at the same time keyboard mouse includ...

Page 150: ...and paste them to another To copy receiver settings to another device do the following 1 Select a physical receiver 2 On the Receiver menu bar click Copy Paste page 130 3 Check the boxes of the setti...

Page 151: ...he video from the Transmitter Group To connect a Transmitter Group to a Receiver Group see Instant Link page 100 Note You can create up to 4 receiver groups Item Description Name Enter a name for the...

Page 152: ...ideo Wall Select the number of displays and then group multiple displays to form large screens and or use single displays for independent screens to create the video wall s layout Click the bar under...

Page 153: ...es a basic full screen layout where one transmitter connects to multiple receivers to display the video together as one full screen Splitter provides a layout that connects a transmitter to multiple r...

Page 154: ...oth single and dual video outputs from any one computer For multi display PCs make sure of the following 1 All video outputs are aligned in a row with top alignment and the main screen on the far left...

Page 155: ...s click Use the RX OSD button to enable disable showing the receiver s name and IP address in the top left corner of the connected display This helps identify which receiver is connected to the displa...

Page 156: ...information displayed can be changed by clicking the column headings Three icons in the right corner are used to add users groups and set permissions as explained in the sections that follow Operation...

Page 157: ...strator Access push pull and management of the KVM over IP Matrix Manager including configuration and setting up of devices Manage Users Groups Transmitters Receivers Profiles and Video Walls Configur...

Page 158: ...tters receivers accounts preferences and configuration settings The Super Users have access to the receiver s OSD menu and can connect channels and Profiles The Users can log in to Receivers to connec...

Page 159: ...s name 2 Click 3 Click OK OSD Title Bar Duration When accessing a port the upper left corner will show a title bar displaying the access mode and the device name Select how long you wish the title ba...

Page 160: ...dding Groups 1 Click Group on the Account page 2 Click and then select Add New Group The Add New Group window opens 3 Enter the required information in the appropriate fields A description of each of...

Page 161: ...me Description and Members that are in the group Repeat the above procedure to add additional groups Modifying Groups 1 In the main panel double click the group s name 2 Make your changes then click A...

Page 162: ...s Type under each column so that it turns green Make your permission settings for each user or group on each device according to the information provided below Item Description User List Use the radio...

Page 163: ...ter can simultaneously share control of the transmitter Input from the users is placed in a queue and executed chronologically Occupy The first user to access the transmitter has control However addit...

Page 164: ...the page are straightforward and let you view and configure Profiles Click to connect the selected Profile Click to disconnect the selected Profile Click to delete the selected Profile Click to Create...

Page 165: ...reate Profile The Create Profile window appears Item Description Name Enter a name for the Profile Description Enter a description for the Profile Permissions Click Select and check the box of the use...

Page 166: ...t is released The first receiver to send keyboard or mouse input after the port has been released gets to occupy the port Input a value from 1 to 240 seconds Exclusive The first receiver to access the...

Page 167: ...file page click 2 Click and then select Create Schedule The Create Schedule window appears Item Description Profile Use the drop down menu to select a Profile to schedule Frequency Use the drop down m...

Page 168: ...time of day that you want the profile to disconnect Every If you select Daily Monthly or Weekly the Every option appears allowing you to enter how often you want the schedule to run For example enter...

Page 169: ...ce refers to the transmitter or receiver that relates to the event If no device is listed the event refers to the KVM over IP Matrix Manager All User refers to the username that the event relates to I...

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Page 171: ...ng from the System Status page see System Status page 107 There are 7 tabs to configure the RCM KE Manager system settings General ANMS FW Upgrade Redundancy Backup Restore Certificates and Sessions G...

Page 172: ...ck When accidental power cut happens the function allows the user to retain his her settings as was shown before the power cut The user keeps the same authentication and display Uncheck Disable to tur...

Page 173: ...tion to use so that you can switch faster when changing receiver to transmitter connections If the monitor you are using does not support fast switching the video may not display correctly when this s...

Page 174: ...us Login Use this to anonymously log in a user at select receivers This option allows users to access the receiver and connect to transmitters without login Click Device List to display the list and c...

Page 175: ...Chapter 8 System Settings 159 3 For Alarm Sound click Enable 4 To create a new list click New A Priority List 1 will be shown Click New again to create another list...

Page 176: ...ifted to the Selected TX list To deselect the transmitter click to select the transmitter from the Selected TX list and click Remove The transmitter will be shifted back to the Available TX list 6 Sel...

Page 177: ...cess the remote viewer has control However additional users may view the remote viewer If the user controlling the remote viewer is inactive for longer than the time set in the transmitter s Timeout b...

Page 178: ...SMTP Settings To have the RCM KE Manager email reports from the SMTP server to you do the following 1 Enable the Enable report from the following SMTP Server select the Log Level Information Warning o...

Page 179: ...he addresses with a semicolon The total cannot exceed 256 Bytes 5 Click Save 1 Once set an SMTP report will be sent to the recipients for every 100 logs accumulated or once every 30 minutes 2 An immed...

Page 180: ...of allowed retries 5 In the Shared Secret field key in the character string that you want to use for authentication between the RCM KE Manager and the RADIUS Server A minimum of 6 characters is requi...

Page 181: ...ill in the IP address and port number for the LDAP AD server You can use the IPv4 address the IPv6 address or the domain name in the LDAP Server field For LDAP the default port number is 389 Timeout S...

Page 182: ...ames on the LDAP server User privileges are the same as the ones configured in the RCM KE Manager software Without schema Only Groups in AD are matched User privileges are the ones configured for the...

Page 183: ...e Server IP and the Port of the PC server to be notified of SNMP trap events 3 Next to Notification click Select and check the types of events for sending SNMP notifications 4 Check Enable SNMP Agent...

Page 184: ...log in to the RCM KE Manager with an administrator s account 3 Click the Settings icon select the FW Upgrade tab the FW Upgrade page appears All the devices that are capable of being upgraded are list...

Page 185: ...etes successfully the devices will reset 8 Log in to each device and check the firmware version to be sure it is the new one Firmware Upgrade Recovery If the Upgrade Succeeded screen doesn t appear or...

Page 186: ...ne it retrieves the updated database from the secondary computer and re takes all RCM KE Manager operations Note A CCKM supports up to 5 secondary servers To set up Redundancy do the following 1 Insta...

Page 187: ...dundancy tab 8 Check Enable Redundancy and select the Primary radio button 9 Use the Secondary Server IP drop down menu to select the secondary IP address 10 Enter the Username and Password of the sec...

Page 188: ...ts user profiles logs and system settings Restore Deletes the current profile and schedule configurations user and group accounts user profiles logs and system settings then restores those settings to...

Page 189: ...e file and click Save Restore To restore system configuration settings do the following 1 In the Restore panel click Browse 2 Navigate to the directory where the backup file is located and select it 3...

Page 190: ...two methods for establishing your private certificate generating a self signed certificate and importing a third party certificate authority CA signed certificate Generating a Self Signed Certificate...

Page 191: ...d browse to where your certificate file is located and select it 3 Click Import to complete the procedure Note Clicking Restore Defaults returns the device to using the default ATEN certificate Certif...

Page 192: ...lick Import to store it on the RCM KE Manager Note When you upload the file the RCM KE Manager checks the file to make sure the specified information still matches If it does the file is accepted if n...

Page 193: ...king Kill Session next to each user Username refers to the user that logged in to establish a session User Type refers to the account type of the user Service refers to how the user logged into their...

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Page 195: ...tions are established the panel appears blank as shown below To connect receivers to transmitters use the Instant Link panel page 100 or create a connection Profile page 148 When connections are made...

Page 196: ...on in the right column A diagram to its connected device s appears in the right column Right Column The right column displays a connection diagram when a device in the left column is selected Move the...

Page 197: ...ee the table below for scenarios where users are granted O or denied access X Click this icon to Refresh the Transmitters and Receivers list in Connections panel Undo Click this icon to undo the most...

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Page 199: ...Description Headings The headings provide the schedules Name Description Start End and Status Start and End show the time date the profile is scheduled to begin and end Status displays the number of d...

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Page 201: ...I Click Go to Sessions to view the settings page see page 177 Item Description Headings The headings provide information about each user session Username User Level Service IP Login Time and Last Acce...

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Page 203: ...the remote mouse to catch up to your local mouse before you click Due to net lag or insufficient computing power on the local machine some images especially motion images may display poorly There are...

Page 204: ...nd Java Client Viewer is accessible via a web browser At the login screen of the Remote Viewer page enter the username password and click Login You can change the login language by using the language...

Page 205: ...193 for access control information By default if you use Internet Explorer as your browser the Windows Client viewer is used If you use other browsers the Java Client viewer is used If you manually s...

Page 206: ...he stand alone Windows or Java Client program go to the browser login page and click the Download Windows Client AP or Download Java Client AP button Note Make sure your system has JRE 6 Update 3 or l...

Page 207: ...cess and lists whichever ones it finds in this box If you want to connect to one of these units double click to connect Server If the transmitters you wish to connect to is at a remote location it wil...

Page 208: ...time there are two active buttons and are described in the table below 3 Click Switch to remote view to access the video source s display s Refer to The Control Panel on page 193 for information abou...

Page 209: ...e the Control Panel to a different location click and drag the Control Panel The panel is consisted of two rows The second row shows the video resolution of the remote display the bus the user is on a...

Page 210: ...to Snapshot on page 209 Click to toggle the remote display between color and grayscale Click to zoom the remote display window Note This feature is only available in windowed mode Full Screen Mode is...

Page 211: ...dingly Likewise pressing a Lock key on your keyboard causes the icon s color to change accordingly Click to bring up the Macro dialog box see Macros page 196 for more details Click to bring up the Vir...

Page 212: ...The actions are listed to the left their hotkeys are shown to the right Use the checkbox to the left of an action s name to enable or disable its hotkey If you find the default Hotkey combinations inc...

Page 213: ...te The Java Control Panel does not have this feature Adjust mouse This synchronizes the local and remote mouse movements The default keys are F8 F7 F6 Video Auto sync This combination performs an auto...

Page 214: ...Video Settings dialog box Performance Select the type of Internet connection that exists between the Local Client computer and the unit The unit will use that selection to automatically adjust the Vid...

Page 215: ...he slider bars to adjust the RGB Red Green Blue values When an RGB value is increased the RGB component of the image is correspondingly increased If you enable Set to Grayscale the remote video displa...

Page 216: ...e screen Select Enable Refresh and enter a number from 1 through 99 The unit will redraw the screen at the interval you specify This feature is disabled by default Click to put a check mark in the box...

Page 217: ...or if a virtual media device has already been mounted on the remote server as shown in the table below Virtual Media Redirection To implement the virtual media redirection feature do the following 1 C...

Page 218: ...device being able to send data to the remote server Write refers to the redirected device being able to have data from the remote server written to it The default is Read If you want the redirected de...

Page 219: ...e system for editing and save them to the redirected media etc Files that you save to the redirected media will actually be saved on your local system Files that you drag from the redirected media wil...

Page 220: ...the Virtual Media dialog box and click Add Make your selection and click Mount to complete the redirection Zoom The Zoom icon controls the zoom factor for the remote view window Settings are as follo...

Page 221: ...local systems are not the same you do not have to change the configuration settings for either system The user just has to bring up the on screen keyboard select the language used by the computer on t...

Page 222: ...AP 2 Selecting the Single pointer has the same effect as the Toggle mouse display hotkey function see Toggle Mouse Display page 197 for details 3 The icon on the Control Panel changes to match your c...

Page 223: ...synchronization instead of automatic DynaSync and the local mouse pointer goes out of sync with the remote system s mouse pointer there are a number of methods to bring them back into sync 1 Invoke th...

Page 224: ...x is organized into five main sections as described in the table below Item Description Customize Control Panel Allows you to select which icons are displayed in the Control Panel Control Panel Style...

Page 225: ...borders that you can use to scroll to the off screen areas User Info If User Numbers is enabled the total number of users logged into the unit displays beside the resolution on the second row of the C...

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Page 227: ...arly to find the latest packages and information relating to them http www aten com For browser based firmware upgrade please refer to FW Upgrade on page 168 Preparation 1 From a computer that is not...

Page 228: ...either by double clicking the file icon or by opening a command line and entering the full path to it The Firmware Upgrade Utility Welcome screen appears Note The screens shown in this section are fo...

Page 229: ...mpares the device s firmware level with that of the upgrade files If it finds that the device s version is higher than the upgrade version it brings up a dialog box informing you of the situation and...

Page 230: ...to computer crash power failure etc the device may become inoperable If you find that the device does not work following a failed or interrupted upgrade do the following 1 Power off the RCM KE device...

Page 231: ...hould be set to 9130 Configuring the Serial Port The controller s serial port should be configured the same as the receiver s default configuration as shown below The receiver s Function Switch should...

Page 232: ...log into the RCM KE Series device by means of a Telnet session do the following 1 On your computer open a terminal command line session 2 At the prompt key in the RCM KE device s IP address with port...

Page 233: ...from the video stream and return it to the OSD menu type the following sw o192 168 0 11 off Enter 5 For example to disconnect receiver 192 168 0 09 from the video stream and logout the OSD type the fo...

Page 234: ...o 4 Input Description i Input command TX Num2 Description yy Input port yy transmitter ID or IP address zz List zz 1 99 To use the 8th transmitter listed in the command line interface type i 8 Mode De...

Page 235: ...on Switch output xx to input yy with share access to stream source s xx receiver ID yy transmitter ID sw o xx i yy occupy video audio serial usb all on Switch output xx to input yy with occupy access...

Page 236: ...onnect streams return to OSD menu sw i zz exclusive share occupy viewonly video audio serial usb all on Switch receiver to input zz with mode access to stream source s zz transmitter by order listed i...

Page 237: ...to turn mute off for receiver 192 168 0 18 type the following mute o192 168 0 18 off Enter The following tables show the possible values for the Mute commands The following table lists the available...

Page 238: ...arated with a space 2 The Control command string can be skipped and off will be used by default 3 Skip the Output and Num1 command strings to configure the local receiver mute on Turn mute on for rece...

Page 239: ...nu type the following profile f4 release Enter 3 For example to disconnect profile 12 and return to the receiver to the OSD menu type the following profile f12 back Enter The following tables show the...

Page 240: ...default 3 For functional lock and release commands make sure the Lock OSD when connecting option is checked during Create Profile Refer to Lock OSD page 150 for more information Command Profile Num1...

Page 241: ...de type the following edid a192 168 0 3 remix Enter The following tables show the possible values for the EDID commands Command Description edid EDID command Address Description a Address command Numb...

Page 242: ...scription edid a xx auto Enter Set EDID of address xx to auto xx Device ID or IP Address edid a xx remix Enter Set EDID of address xx to remix xx Device ID or IP Address edid a xx default Enter Set ED...

Page 243: ...ollowing reset a192 168 0 95 Enter 2 For example to reset the receiver type the following reset Enter The following tables show the possible values for the Reset command The following table lists the...

Page 244: ...1 Enter 2 For example to set the local device with a baud rate of 19200 type the following baud 19200 Enter The following tables show the possible values for the RS 232 command Command Description ba...

Page 245: ...Description baud a xx 9600 None Even Odd 5 6 7 8 1 2 None Hardware Xon Xoff Set address xx baud rate to 9600 with parity data bit stop bit flow control setting baud a xx 19200 None Even Odd 5 6 7 8 1...

Page 246: ...their setting will not change 3 Skip the Address and Number command strings to configure the local device settings baud 9600 Set local device baud rate to 9600 baud 19200 Set local device baud rate t...

Page 247: ...table lists the available OSD commands Note 1 Each command string can be separated with a space 2 Skip the Output and Number command strings to configure the local receiver Command Description osd OSD...

Page 248: ...d into all OSD menus type the following 4 list login Enter 5 For example to list the user logged into the OSD on receiver 192 168 0 44 type the following list o192 168 0 44 login Enter 6 For example f...

Page 249: ...receiver login Lists information about users logged into to the OSD menu connection Lists information about a transmitters current connections Comman d Output Input Number Control Description list o x...

Page 250: ...ead all of transmitter 192 168 0 28 device properties type the following read i192 168 0 28 all Enter 4 For example to read the basic properties of receiver 192 168 0 61 type the following read o192 1...

Page 251: ...erties receiver multicast Read multicast properties transmitter videoqtyadvanced Read advanced video properties transmitter ossettings Read OS properties transmitter Comman d Output Input Number Contr...

Page 252: ...enable media properties xx Device ID or IP address read o xx tx Read output xx source stream IP address properties xx receiver ID or IP address read o xx usbmode Read output xx USB mode properties xx...

Page 253: ...with a space 2 Skip the Output or Input and Number command strings to read the local receiver properties read basic network ipsettings rs232 properties manager streams tx usbmode Read control propert...

Page 254: ...ollowing set o192 168 0 19 Description RCM Room B Enter 3 For example to set the DHCP settings of transmitter 192 168 0 28 to static type the following set i192 168 0 28 dhcpFlag STATIC Enter 4 For ex...

Page 255: ...ts the transmitter video IP setting TxAudioIP Sets the transmitter audio IP setting TxUSBIP Sets the transmitter USB IP setting TxRSIP Sets the transmitter RS 232 IP setting VideoEnFlag Sets the enabl...

Page 256: ...the beeper setting OccupyTimeout Sets the occupy timeout setting Resolution Sets the resolution setting Value Description yy Set value to yy yy Enter a value that corresponds to the control being use...

Page 257: ...Set output or input xx gw to yy xx Device ID or IP address yy Default gateway value Set o i xx modeFlag yy Set output or input xx modeFlag to yy xx Device ID or IP address yy extender matrix Set o i x...

Page 258: ...xx TxAudioIP yy Set output xx TxAudioIP to yy xx Device ID or IP address yy IP address value Set o xx TxUSBIP yy Set output xx TxUSBIP to yy xx Device ID or IP address yy IP address value Set o xx Tx...

Page 259: ...r IP address Set o i xx ManagerPort yy Set output or input xx ManagerPort to yy xx Device ID or IP address yy KVM over IP Matrix Manager port Set o i xx Beeper yy Set output or input xx Beeper to yy x...

Page 260: ...polish portuguese russian slovak french switzerland german switzerland switzerland reserved turkish q reserved serbo croatian Set i xx videoMCastEn yy Set input xx videoMCastEn to yy xx Device ID or I...

Page 261: ...ddress yy 1 2 3 4 5 Set i xx BGRefresh yy Set input xx BGRefresh to yy xx Device ID or IP address yy off 16 32 64 128 256 Set i xx OccupyTimeout yy Set input xx OccupyTimeout to yy xx Device ID or IP...

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Page 263: ...has been provided Never spill liquid of any kind on the device Avoid circuit overloads Before connecting equipment to a circuit know the power supply s limit and never exceed it Always review the ele...

Page 264: ...alified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The device has been droppe...

Page 265: ...r out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overloa...

Page 266: ...beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at th...

Page 267: ...Stereo Jack Pink Video 1 x DVI I Female White 2 x DVI I Female White RS 232 1 x DB 9 Female Black Power 2 x DC Jack Black LAN Ports 1 x RJ 45 Black 1 x SFP Slot Internet Port 1 x RJ 45 Black Switches...

Page 268: ...over IP Transmitter User Manual 252 Physical Properties Housing Metal Weight 1 16 kg 2 56 lb 1 18 kg 2 60 lb Dimensions L x W x H 21 50 x 16 33 x 4 18 cm 8 46 x 6 43 x 1 65 in Function RCMDVI00AT RCM...

Page 269: ...ale White Speaker 1 x Mini Stereo Jack Green Mic 1 x Mini Stereo Jack Pink Video 1 x DVI I Female White 2 x DVI I Female White RS 232 1 x DB 9 Female Black Power 2 x DC Jack Black LAN Ports 1 x RJ 45...

Page 270: ...ulation Keyboard Mouse USB Power Consumption DC12V 16 9W 133BTU DC12V 19 7W 147BTU Video Resolution Up to 1920 x 1200 60Hz Environment Operating Temp 0 50 C Storage Temp 20 60 C Humidity 0 95 RH Non c...

Page 271: ...ale White RS 232 1 x DB 9 Female Black Power 2 x DC Jack Black LAN Ports 1 x RJ 45 Black 1 x SFP Slot Internet Port 1 x RJ 45 Black USB Port 1 x USB Type A Female White Control 1 x 6 Pin Mini DIN Purp...

Page 272: ...35BTU Video Resolution Up to 2560 x 1600 60Hz Environment Operating Temp 0 50 C Storage Temp 20 60 C Humidity 0 95 RH Non condensing Physical Properties Housing Metal Weight 1 51 kg 3 33 lb Dimensions...

Page 273: ...he 2X 021G Dual Rack Mount Kit installs two RCM units side by side in 1U of server rack space Transmitter Dual Rack Mount KE8950T is the example used here 1 Remove four screws from the units and then...

Page 274: ...RCM KVM over IP Transmitter User Manual 258 3 Use the screws in step 2 to install the left and right mounting brackets 4 Screw the mounting brackets to the rack...

Page 275: ...E8950R is the example used here 1 Remove the eight screws and plastic guards from the receiver units 2 Remove four screws from the units and then use the same screws to secure the units together with...

Page 276: ...M over IP Transmitter User Manual 260 3 Remove the bottom and side screws from each unit 4 Use the screws in step 3 to install the left and right mounting brackets 5 Screw the mounting brackets to the...

Page 277: ...e Rack Mounting kit installs one RCMDVI00AT RCMDVI40AT RCMDVI00BT RCMDVI40BT RCMDVI50T unit in 1U of server rack space 1 Remove the eight screws and plastic guards from the unit receiver units only 2...

Page 278: ...RCM KVM over IP Transmitter User Manual 262 3 Use the screws in step 2 to install the right and left mounting brackets 4 Screw the mounting brackets to the rack...

Page 279: ...ler program to and run IPInstaller exe A dialog box similar to the one below appears 3 Select the transmitter or receiver in the Device List Note 1 If the list is empty or your device doesn t appear c...

Page 280: ...ser a Security Alert message appears to inform you that the device s certificate is not trusted and asks if you want to proceed The certificate can be trusted but the alert is triggered because the ce...

Page 281: ...round the entry in quotes e g ATEN International To avoid having to input information during key generation the following additional parameters can be used C ST L O OU CN emailAddress Examples openssl...

Page 282: ...ove its housing 2 Use a jumper cap to short the mainboard pins labeled DEFAULT PASSWORD An example is shown 3 Power on the unit 4 After the unit is turned on power off the unit 5 Remove the jumper cap...

Page 283: ...DVI00AT RCMDVI00BT RCMDVI50T Note The unit used in the diagram below is RCMDVI00AT the default password pin location for the RCMDVI00BT RCMDVI50T is identical RCMDVI40AT RCMDVI40BT Note The unit used...

Page 284: ...232 port that is used for connecting to a computer for serial control are given in the table below Pin Assignment 1 N A None DB9 Male 2 RXD Receive Data 3 TXD Transmit Data 4 DTR Data Terminal Ready...

Page 285: ...always the first octet of a Multicast IP address You use the transmitter s IP address to find X and then use it to calculate the Audio and Video Multicast IP address Multicast IP Formula To calculate...

Page 286: ...___ 192 230 ___ ___ __ 230 ___ ___ __ ___ 128 ___ 128 ___ 192 230 ___ ___ __ 230 ___ ___ __ ___ 128 ___ 128 ___ 192 230 ___ ___ __ 230 ___ ___ __ Transmitter IP X 192 A Video A 128 Audio A 192 Multic...

Page 287: ...rchase and how to build the network effectively for the best data throughput Considerations If possible create a private network for the RCM KE devices Use the same switch model throughout Use a flat...

Page 288: ...y between subnets that communicate with each other to increase the data throughput Ensure the Bandwidth Ensuring the bandwidth ahead of time will guarantee performance before installing RCM KE devices...

Page 289: ...e made On a larger network broken into subnets across long distances a layer 3 switch becomes the best choice as they can improve network efficiency and provide better traffic flow They are better at...

Page 290: ...a port on one switch in the stack and mirror the traffic to a switch port on another unit of the stack thus copy the configuration to direct traffic more effectively between RCM KE devices 3 Apply cu...

Page 291: ...units connected Pick an appropriate forwarding mode on all switches Use Cut through if available or Store and Forward see Recommended Network Switches below RCM KE Transmitter Settings Adjust the RCM...

Page 292: ...bit color depth Cisco Catalyst 2960X Catalyst 2960XR Catalyst 3750 HP Procurve 2920 H3C S5120 Huawei S5700 DLink DGS 1510 Please refer to the FAQ link below on how to select network switches and netwo...

Page 293: ...rating system If you have a third party driver installed such as one supplied by the mouse manufacturer you must remove it 1 Windows 2000 a Open the Mouse Properties dialog box Control Panel Mouse Mou...

Page 294: ...Pointer Precision 3 Windows ME Set the mouse speed to the middle position disable mouse acceleration click Advanced to get the dialog box for this 4 Windows NT Windows 98 Windows 95 Set the mouse spee...

Page 295: ...disks allow booting the remote server if the disk contains a bootable OS In addition if the disk contains more than one partition the remote server can access all the partitions ISO Files Read Only Fo...

Page 296: ...duplicate to prevent IP address conflict To connect to the CCKM server via web browser enter the CCKM IP address and port number default 8443 For example if the CCKM IP address is 192 168 0 10 then en...

Page 297: ...option to 1 repair said product with new or repaired components or 2 replace the entire product with an identical product or with a similar product which fulfills the same function as the defective pr...

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