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Single Port KVM over IP Switch with Single Port Power Switch 

KN1000A

User Manual

www.aten.com

Summary of Contents for KN1000A

Page 1: ...Single Port KVM over IP Switch with Single Port Power Switch KN1000A User Manual www aten com...

Page 2: ...h case the user will be required to correct the interference at his own expense The device complies with Part 15 of the FCC Rules Operation is subject to the follow ing two conditions 1 this device ma...

Page 3: ...KN1000A User Manual iii RoHS This product is RoHS compliant...

Page 4: ...ve following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resul...

Page 5: ...er Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the switch or to any other devices on the KN1000A installation Features may have...

Page 6: ...duction Overview 1 Features and Benefits 3 System Requirements 7 Remote User Computers 7 Servers 7 Cables 8 Video 9 Operating Systems 9 Browsers 10 Components 11 Front View 11 Rear View 12 Custom Cons...

Page 7: ...S Settings 39 The Permission Attribute Value for RADIUS and LDAP 41 Permission String Characters 41 CC Management Settings 42 Security 42 Login Failures 42 Filter 43 Encryption 46 Private Certificate...

Page 8: ...ction 93 Zoom 97 The On Screen Keyboard 98 Mouse Pointer Type 100 Mouse DynaSync Mode 100 Automatic Mouse Synchronization DynaSync 100 Manual Mouse Synchronization 101 Open GUI 102 Customize Control P...

Page 9: ...Screen 127 Overview 127 The List Panel 128 The Tick Panel 128 Chapter 9 AP Operation Introduction 129 The WinClient AP 130 Logging In 131 The File Menu 132 The Java Client AP 133 Starting Up 133 Loggi...

Page 10: ...usted 159 Self Signed Private Certificates 161 Examples 161 Importing the Files 161 Troubleshooting 162 General Operation 162 Windows 164 Java 165 Sun Systems 166 Mac Systems 167 The Log Server 167 Ad...

Page 11: ...inistrative procedures that are employed to configure the KN1000A s working environment as well as how to operate the KN1000A from the local console Chapter 5 The WinClient Viewer explains how to conn...

Page 12: ...ou should key in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl A...

Page 13: ...custom KVM cables User s Point of View Local client users We refer to a user as a Local client user when we think of him as sitting at his computer performing operations on the servers connected to t...

Page 14: ...KN1000A User Manual xiv This Page Intentionally Left Blank...

Page 15: ...rt power switch allows remote power management of a server installation connected locally to the KN1000A You can also add a PON Power Over the NET power management unit and remotely control the power...

Page 16: ...m limit access from remote computers manage users and maintain the system with firmware and software module updates A Windows Client Viewer and a Java Applet Viewer are available for browser access wh...

Page 17: ...d Java AP client software using the same convenient GUI are also included to provide access where a browser environment is not desired Remote Power Control with Wake on LAN 1 A built in single port po...

Page 18: ...KN1000A also supports a broad range of communication protocols such as TCP IP HTTP HTTPS UDP DHCP SSL ARP DNS ICMP CHAP PPP 10Base T and 100Base T Manage Browser Access Methods Use either HTTP HTTPS o...

Page 19: ...trators and selected users can search for events containing specific words or strings and retrieve them according to date and order of significance Console Management Serial console management serial...

Page 20: ...mote sessions DDNS Allows the mapping of a dynamic IP address assigned by a DHCP server to a host name On Off Scheduling for Power Outlets Power management tasks can be scheduled on a daily weekly mon...

Page 21: ...ncryption For best results a network transfer speed of at least 128 kbps is recommended For the Log Server you must have the Microsoft Jet OLEDB 4 0 or higher driver installed For Safe Shutdown The co...

Page 22: ...e with either PS 2 or USB consoles A USB 2 0 cable for use with the Laptop USB Console function see LUC Port page 11 is provided with this package Cat 5e or higher Ethernet cable not provided with thi...

Page 23: ...servers that connect to the KN1000A are shown in the table below Resolution Refresh Rates 640 x 480 60 72 75 85 90 100 120 720 x 400 70 800 x 600 56 60 72 75 85 90 100 120 1024 x 768 60 70 75 85 90 10...

Page 24: ...that log in to the KN1000A include the following See Mac Systems page 184 for further information regarding Safari Browser Version IE 10 and higher Firefox 3 5 and higher Mozilla 3 5 and higher Safari...

Page 25: ...be used to reset the switch or to upgrade the firmware 4 10 100 1000 Mbps LED The LED lights ORANGE to indicate a 10 Mbps data transmission speed It lights ORANGE GREEN to indicate a 100 Mbps data tr...

Page 26: ...wer Jack The power adapter cable plugs in here 6 PC KVM Port The KVM cable provided with this package that links the KN1000A to your server KVM switch plugs in here 7 PS 2 USB Console Port The cable f...

Page 27: ...troduction 13 Custom Console Cable Note You can use any combination of keyboard and mouse connections For example you can use a PS 2 keyboard with a USB mouse USB Keyboard USB Mouse Video PS 2 Keyboar...

Page 28: ...KN1000A User Manual 14 This Page Intentionally Left Blank...

Page 29: ...own in the diagram below Note The illustrations show the mounting bracket attached to the bottom of the unit it can also be attached to the top 1 Important safety information regarding the placement o...

Page 30: ...KN1000A User Manual 16 3 Screw the bracket into any convenient location on the rack Note Rack screws are not provided Use screws that are appropriate for your rack...

Page 31: ...ew the mounting bracket to the back of the KN1000A as described in steps 1 and 2 of the rack mounting procedure 2 Use the larger screws supplied with the Rack Mount Kit to screw the DIN rail brackets...

Page 32: ...ded with this package to connect the KN1000A s PC KVM port to the keyboard video and mouse ports of the server or KVM switch that you are installing Note The KN1000A s virtual media features may not b...

Page 33: ...onsole connect the laptop s USB to this port This completes the hardware installation Note When starting up be sure to first power on the KN1000A before powering on the server or KVM switch 7 6 4 5 PN...

Page 34: ...KN1000A User Manual 20 Console Cables 3 2...

Page 35: ...by logging in 1 Open your browser and specify the IP address of the KN1000A you want to access in the browser s URL location bar Note 1 For security purposes a login string may have been set by the a...

Page 36: ...strator and Password password For security purposes we strongly recommend that you change these to something unique see User Management page 24 2 If you supplied an invalid login you will get the mess...

Page 37: ...This chapter discusses each of them in turn Note 1 As you make your configuration changes in each dialog box click Save to apply the settings 2 Some configuration changes only take effect after a KN1...

Page 38: ...rname This is the user name of the account Password Confirm Password Enter a new password if you are changing it Re enter the new password to confirm it Description Enter a descriptive word or phrase...

Page 39: ...rmission Java Client Checking this allows a user to access the KN1000A via the Java Client software System Log Checking this allows a user to view the contents of the log file SSH Client Checking this...

Page 40: ...refers to the IP address that the user has logged in from The Client heading refers to the means the user employed to connect to the KN1000A Browser WinClient AP JavaClient AP etc The Category headin...

Page 41: ...Open your browser log in to the KN1000A and click Maintenance in the left panel menu to bring up the Upgrade Main Firmware dialog box as follows 3 Click Browse navigate to the directory that the new f...

Page 42: ...e Backup Restore screen gives you the ability to back up the KN1000A s configuration and user profile information Backed up User Account and Configuration information can be restored with the Restore...

Page 43: ...et you can leave this field blank 2 Click Browse navigate to the file and select it Note If you renamed the file you can leave the new name There is no need to return it to its original name 3 Select...

Page 44: ...KN1000A User Manual 30 Ping Host The Ping Host section enables you to ping an IP address Enter the IP address Hostname then click Ping...

Page 45: ...00A s MAC Address displays here Firmware Version Indicates the KN1000A s current firmware version level and build New versions of the KN1000A s firmware can be downloaded from our website as they beco...

Page 46: ...KN1000A User Manual 32 Network The Network screen is used to specify the KN1000A s network environment...

Page 47: ...Java Client AP programs The default is 9000 HTTP The port number for a browser login The default is 80 HTTPS The port number for a secure browser login The default is 443 SSH The port number for a se...

Page 48: ...e DHCP server If it has not obtained the address after one minute it automatically reverts to its factory default IP address 192 168 0 60 2 If the KN1000A is on a network that uses DHCP to assign netw...

Page 49: ...radio button and fill in the required information Note Specifying at the alternate DNS Server address is optional Network Transfer Rate This setting allows you to tailor the size of the data transfer...

Page 50: ...s you to set up login authentication and authorization management from external sources It is divided into several sections each of which is described in the sections that follow Event Destination Thi...

Page 51: ...mation in the Account Name and Password fields 4 Key in the email address of where the report is being sent from in the From field Note Only one email address is allowed in the From field and it canno...

Page 52: ...ram port see Service Ports page 33 See Chapter 8 The Log Server for details on setting up the log server The Log is discussed on page 69 SNMP Server To be notified of SNMP trap events do the following...

Page 53: ...tication locally on the KN1000A RADIUS Settings To allow authentication and authorization for the KN1000A through a RADIUS server do the following 1 Check Enable 2 Fill in the IP addresses and service...

Page 54: ...le checkbox to allow LDAP LDAPS authentication and authorization LDAP LDAPS Click a radio button to specify whether to use LDAP or LDAPS LDAP Server Fill in the IP address and port number for the LDAP...

Page 55: ...ated by a comma There are no spaces before or after the comma If a user has access rights to more than one KN1000A each permission segment is separated by a semicolon There are no spaces before or aft...

Page 56: ...ns when a user fails to log in successfully The meanings of the entries are explained below Login Fail Policy Select the login failure policy that the KN1000A applies Lock Client PC If this is enabled...

Page 57: ...MAC Filters control access to the KN1000A based on the IP and or MAC addresses of the computers attempting to connect A maximum of 100 IP filters and 100 MAC filters are allowed If any filters have be...

Page 58: ...ddresses you want to filter Note If there is a conflict between an IP filter and a MAC filter for example where a computer s IP address is allowed by the IP filter but it s MAC address is excluded by...

Page 59: ...ith a browser For example 192 168 0 126 KN1000A The following characters are allowed 0 9 a z A Z _ The following characters are not allowed Space Compound characters etc Note 1 There must be a forward...

Page 60: ...nts created after this policy has been enabled as well as password changes to existing user accounts Check Disable Duplicate Login to ensure that only one session for each user account is active This...

Page 61: ...st performance the greater the encryption the greater the adverse effect If you enable encryption the performance considerations going from best to worst are as follows RC4 offers the least performanc...

Page 62: ...wn list box Choices are explained in the following table If Disable Authentication is checked no authentication procedures are used to check users attempting to log in Users gain Administrator access...

Page 63: ...ificate authority CA signed certificate Generating a Self Signed Certificate If you wish to create your own self signed certificate a free utility openssl exe is available for download over the web Se...

Page 64: ...te Signing Request CSR section provides an automated way of obtaining and installing a CA signed SSL server certificate To perform this operation do the following 1 Click Create CSR The following dial...

Page 65: ...r signed SSL certificate 5 After the CA sends you the certificate save it to a convenient location on your computer Click Browse to locate the file then click Upload to store it on the KN1000A Note Wh...

Page 66: ...ment of a server installation connected locally to the KN1000A You can also add a PON Power Over the NET power management unit and remotely control the power status of devices in your installation as...

Page 67: ...disabled no check in the checkbox the operation is performed without confirmation Power On Delay Sets the amount of time the KN1000A waits after the Power Button is clicked before it turns on the powe...

Page 68: ...nd running on the computer System after AC Back This is a Safe Shutdown and Restart option If this is selected when an Outlet is turned Off the KN1000A first sends a message to the computer telling it...

Page 69: ...ystem reset or losing power The meanings of the fields and headings are given in the table below Heading Meaning Routine Type Drop down the list to select whether the scheduled power configuration sho...

Page 70: ...Time Key in the time of day you want the shutdown to take place using the HH MM format If you want to temporarily suspend this function without deleting the entry click to put a check in the Disable c...

Page 71: ...value between 1 and 255 Fail Count This field sets how many times the device is allowed to fail to respond to the ping before an action is taken see below Enter a value between 1 and 99 Action This f...

Page 72: ...et module is connected to your installation click Download PON Client to download the KN1000 s power management software for the attached PON device Enable 2 Wire RS232 Enable this radio button to use...

Page 73: ...2 functions are enabled PON for 2 wire RS 232 and RS 232 for a serial console when the Telnet SSH connection is opened a menu appears for you to select which serial console is the primary where Port 1...

Page 74: ...ials back to one of the entries specified below Enable Fixed Number Dial Back If Fixed Number Dial Back is enabled when there is an incoming call the KN1000A hangs up the modem and dials back to the m...

Page 75: ...word that you use to connect to your ISP Dial Out Schedule This entry sets up the times you want the KN1000A to dial out over the ISP connection Every provides a listing of fixed times from every hour...

Page 76: ...email notification differs from the one configured under SMTP Settings in that it uses the ISP mail server rather than the internal company s mail server Key in the IPv4 address IPv6 address or domai...

Page 77: ...s sets the number of bits used to transmit one character of data Choices are 7 and 8 Set this to match the data bit setting of the serial console device Default is 8 which is the default for the major...

Page 78: ...tring 1 10 fields When you have finished making your selections click Save Date Time The Date Time dialog page sets the KN1000A time parameters Set the parameters according to the information below Ti...

Page 79: ...time server do the following 1 Check the Enable auto adjustment checkbox 2 Drop down the time server list to select your preferred time server or Check the Preferred custom server IP checkbox and key...

Page 80: ...Mac Sun and Other The default is Win Language Specifies the OS language being used by the server on the connected port Drop down the list to see the available choices The default is English US Multiu...

Page 81: ...to the next user who moves the mouse or uses the keyboard Reset After making any network changes be sure Reset on exit has been enabled there is a check in the checkbox before logging out This allows...

Page 82: ...make your selection Selecting Auto causes the KN1000A to display the pages in the same language to which the browser is set If your browser is set to a non supported language the KN1000A looks to what...

Page 83: ...is a searchable database To view the contents of the log file click the Log icon at the center left of the page A screen similar to the one below appears A maximum of 512 events are kept in the log f...

Page 84: ...view window appears with options To configure the PN9108 a Power Over the NET device click Telnet Viewer2 When connection between the devices is established you can only use the KN1000A s IP address t...

Page 85: ...complete the installation and have the program icon placed on your desktop For more information on the Windows Client AP and Java Client AP refer to Chapter 9 on page 129 For details on the Log Server...

Page 86: ...KN1000A User Manual 72 This Page Intentionally Left Blank...

Page 87: ...ge 21 click the Viewer icon in the left panel menu A second or two after the remote server s display appears as a window on your desktop By default the WinClient version of the viewer is displayed If...

Page 88: ...sufficient computing power on the local machine some images especially motion images may display poorly The WinClient Control Panel The WinClient control panel is hidden at the upper or lower center o...

Page 89: ...sage board and you have not opened the message board in your session the message will appear in the top row If the User Info function has been enabled under Customize Control Panel see User Info page...

Page 90: ...nd you get 4 categories Keyboard Mouse Video Macro and Advanced Hover your mouse over these categories to see the rest of the menu items Click the icon again to revert to the original Control Panel fo...

Page 91: ...windowed mode Full Screen Mode is off See Zoom page 97 for details On Screen Keyboard Click to bring up the on screen keyboard see The On Screen Keyboard page 98 Mouse Pointer Click to select the mou...

Page 92: ...and go back to the web browser Main Page These icons show the Num Lock Caps Lock and Scroll Lock status of the remote computer When the lock state is On the LED is bright green and the lock hasp is cl...

Page 93: ...heir hotkeys are shown to the right Use the checkbox to the left of an action s name to enable or disable its hotkey If you find the default Hotkey combinations inconvenient you can reconfigure them a...

Page 94: ...eo AutoSync This combination performs an auto sync operation It is equivalent to clicking the Video Autosync icon on the Control Panel The default keys are F6 F7 F8 Show Hide Local Cursor Toggles the...

Page 95: ...r Macros are used to perform specific actions on the remote server To create the macro do the following 1 Select the User Macros radio button then click Add 2 In the dialog box that comes up replace N...

Page 96: ...kes Clicking Cancel cancels all keystrokes When you have finished click Stop This is the equivalent of clicking Done in Step 5 Note 1 Case is not considered typing A or a has the same effect 2 When re...

Page 97: ...Macros dialog box with the macro keys that you pressed displayed in the Macro column 6 If you want to change any of the keystrokes select the macro and click Edit This brings up a dialog box similar...

Page 98: ...Control the macro waits for the amount of time between key presses that you took when you created it Click on the arrow next to Play to make your choice If you click Play without opening the list the...

Page 99: ...match your search string appear in the upper panel System Macros System Macros are used to create exit macros for when you close a session For example as an added measure of security you could create...

Page 100: ...t cannot be in the macro dialog box 3 Only the default keyboard characters may be used Alternate characters cannot be used For example if the keyboard is Traditional Chinese and default character is A...

Page 101: ...KN1000A System macros will only execute when the last user has logged out of the viewer see Exit Macro page 68 for details Note 1 Information about the Search function is given on page 85 2 Systems m...

Page 102: ...the remote computer window by clicking the Arrow buttons Auto Sync Click Auto Sync to have the vertical and horizontal offset values of the remote screen detected and automatically synchronized with...

Page 103: ...high value may adversely effect response time Enable Refresh The KN1000A can redraw the screen every 1 to 99 seconds eliminating unwanted artifacts from the screen Select Enable Refresh and enter a n...

Page 104: ...ost suitable one Click and drag the diagonal line at as many points as you wish to achieve the display output you desire Click Save As to save up to four user defined configurations derived from this...

Page 105: ...cupy mode see Multiuser Mode page 64 you can use this button to occupy the KVM When you Occupy the KVM other users cannot see the video and cannot input keyboard or mouse data The button is shadowed w...

Page 106: ...t Panel The names of all the logged in users are listed in this panel Your name appears in blue other users names appear in black By default messages are posted to all users To post a message to one i...

Page 107: ...ate whether the virtual media function is available or if a virtual media device has already been mounted on the remote server as shown in the table below Virtual Media Redirection To implement the vi...

Page 108: ...evice you want to move then click the Up or Down Arrow button to promote or demote it in the list 4 Read refers to the redirected device being able to send data to the remote server Write refers to th...

Page 109: ...le system Once mounted you can treat the virtual media as if they were really on the remote server drag and drop files to from them open files on the remote system for editing and save them to the red...

Page 110: ...ow authentication to the remote server from the local client When a smart card reader is connected to the local client computer an entry for it appears when you bring up the Virtual Media dialog box a...

Page 111: ...ow at 75 50 Sizes and displays the remote view window at 50 25 Sizes and displays the remote view window at 25 1 1 Sizes and displays the remote view window at 100 The difference between this setting...

Page 112: ...ocal systems aren t the same you do not have to change the configuration settings for either system The user just has to bring up the on screen keyboard select the language used by the computer on the...

Page 113: ...Chapter 5 The WinClient Viewer 99 To display hide the expanded keyboard keys click the arrow to the right of the language list arrow...

Page 114: ...e DynaSync provides automatic locked in synching of the remote and local mouse pointers eliminating the need to constantly resync the two movements The icon on the toolbar indicates the synchronizatio...

Page 115: ...he remote system s mouse pointer there are a number of methods to bring them back into sync 1 Perform a video and mouse auto sync by clicking the Video Settings icon on the Control Panel see page 88 2...

Page 116: ...at allows you to configure the KN1000A via Viewer based GUI with the web browser administrative functionalities The sidebar menu items available on this page are based upon the user s permissions For...

Page 117: ...Customize Control Panel Allows you to select which icons display in the Control Panel Control Panel Style Enabling Transparent makes the Control Panel semi transparent so that you can see through it t...

Page 118: ...when the remote view window is larger than can fit the local desktop allowing you to adjust the viewing position with the scroll bar User Info If Show User Numbers is enabled the total number of user...

Page 119: ...tem Requirements page 7 for the required JRE version The JRE is available for free download from the Java web site http java com To run the JavaClient Viewer after you log in see Logging In page 21 Cl...

Page 120: ...the window drag the borders to resize the window or use the scrollbars to move around the screen You can switch between your local and remote programs with Alt Tab Note 1 Due to net lag there might be...

Page 121: ...bar area and drag the panel to the new position By default the text row shows the video resolution of the remote display As the mouse pointer moves over the icons in the icon bar information will be...

Page 122: ...perform a quick Auto Sync see Video Settings page 112 for details Click to perform a video and mouse autosync operation It is the same as clicking the Auto sync button in the Video Options dialog box...

Page 123: ...y a drop down list of User macros Access and run macros more conveniently rather than using the Macros dialog box see the Macros icon in the table above and the Macros section on page 110 Click this i...

Page 124: ...the following sections Hotkeys Various actions related to manipulating the remote server can be accomplished with hotkeys Selecting the Hotkeys radio button lets you configure which hotkeys perform t...

Page 125: ...age 81 for details System Macros System Macros are used to create exit macros for when you close a session For example as an added measure of security you could create a macro that sends the Winkey L...

Page 126: ...tion is the same under the JavaClient as it is under the WinClient See Search page 85 for details Video Settings The Video settings dialog box allows you to adjust the placement and picture quality of...

Page 127: ...adowed when Chat is disabled The icon displays next to the user s name in the User List panel when he has disabled Chat Occupy Release Keyboard Video Mouse When you Occupy the KVM other users cannot s...

Page 128: ...me to indicate so If a user has occupied the KVM or the KM the corresponding icon displays before the user s name to indicate so Key in the messages that you want to post to the board in the Compose p...

Page 129: ...owing 1 Click the Virtual Media icon to bring up the Virtual Media dialog box Virtual Media operation is the same under the JavaClient as it is under the WinClient See Virtual Media page 93 for detail...

Page 130: ...nce between this setting and the 100 setting is that when the remote view window is resized its contents do not resize they remain at the size they were To see any objects that are outside of the view...

Page 131: ...pop up the on screen keyboard On Screen Keyboard operation is the same under the JavaClient as it is under the WinClient See The On Screen Keyboard page 98 for details Mouse Pointer Type The KN1000A...

Page 132: ...licking the Control Panel icon brings up a dialog box that allows you to configure the items that appear on the Control Panel as well as its graphical settings Control Panel Configuration is almost th...

Page 133: ...AP program for operating the LUC is built into the KN1000A s firmware and does not require a download To access the switch do the following 1 Use the Mini USB to Type A USB cable included in the pack...

Page 134: ...laptop to the KN1000A s Laptop port logging in and opening the AP the Laptop Console main page appears The Laptop Console Main Page is similar to the Web Browser WinClient and Java Client Main Pages S...

Page 135: ...to install and configure the Log Server Installation 1 On the KN1000A product page of our website download the LogServer software to your computer 2 Unzip the installation files and click the kn1000a...

Page 136: ...n the ANMS settings see Log Server page 38 for details 2 The Log Server requires the Microsoft Jet OLEDB 4 0 driver See The Log Server program does not run page 167 if the program does not start The s...

Page 137: ...onfigure menu contains three items Add Edit and Delete They are used to add new KN1000A units to the KN1000A List edit the information for units already on the list or delete KN1000A units from the li...

Page 138: ...he KN1000A in the ANMS settings see ANMS page 36 Port Key in the port number that was specified for the Log Server s Service Port in the ANMS settings see Log Server page 38 Description This field is...

Page 139: ...rm the search on from this list You can select more than one unit for the search If no units are selected the search is performed on all of them Priority List Sets the level for how detailed the searc...

Page 140: ...ct if the previous attempt to connect failed When you click this item a dialog box similar to the one below appears Key in the number of seconds then click OK to finish Help From the Help Menu click C...

Page 141: ...in panels The upper List panel lists the KN1000A units that have been selected for the Log Server to track see Configure page 123 The lower Event panel displays the log events for the currently select...

Page 142: ...eck box is checked the Log Server will still record its log events Address This is the IP Address or DNS name that was given to the KN1000A when it was added to the Log Server see Configure page 123 P...

Page 143: ...allows users to access the computer connected to the KN1000A without having to log in to its Web GUI For Java Client AP instructions see The Java Client AP page 133 for details The Windows Client AP a...

Page 144: ...sion Click Disconnect to end the connection Server This area is used when you want to connect to a KN1000A at a remote location If the IP address that appears is not the one you want or if there is no...

Page 145: ...ote The default Username is administrator the default Password is password For security we strongly recommend that you change these to something unique see User Management page 24 for details After yo...

Page 146: ...do not wish to have users connect to the KN1000A with a browser Switch to remote view solves this problem It opens a window on the user s desktop containing the remote server s display that is the sam...

Page 147: ...ng the Download Java Client AP button see Download page 71 After downloading the Java Client AP use the instructions below to access the computer When you run the Java Client AP the Connection screen...

Page 148: ...e Port field If you do not know the Port number contact the Administrator When the IP address and Port number for the unit you wish to connect to have been specified click Connect to start the connect...

Page 149: ...hen Click OK to continue Note The default Username is administrator the default Password is password For security we strongly recommend that you change these to something unique see User Management pa...

Page 150: ...ct to the KN1000A with a browser Remote View solves this problem It opens a window on the user s desktop containing the remote server s display that is the same as the one that appears with the browse...

Page 151: ...tion has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning Avoid cir...

Page 152: ...er supply Unplug the power cable before removing the power supply If the system has multiple sources of power disconnect power from the system by unplugging all power cables from the power supplies Ne...

Page 153: ...utlet shall be installed near the equipment and shall be easily accessible Inlet power cord selection Detachable maximum 2 0 m long 18 AWG flexible cord 125V 10A 3C NEMA 5 15P Or 0 75mm2 3G flexible c...

Page 154: ...nto or out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not ov...

Page 155: ...ventilation se trouveraient bloqu es De m me l unit ne doit pas tre plac e dans un meuble ferm moins qu une ventilation adapt e ne soit assur e Ne renversez jamais de liquides de quelque sorte que ce...

Page 156: ...re Assurez vous que le total des amp rages de tous les produits branch s sur la prise murale ne d passe pas 15 amp res Pour contribuer prot ger votre syst me contre les augmentations et diminutions s...

Page 157: ...t renvers dans l unit L unit a t expos e la pluie ou l eau L unit est tomb e ou le bo tier a t endommag Les performances de l unit sont visiblement alt r es ce qui indique la n cessit d une r paratio...

Page 158: ...dans et hors d un b ti vous pourriez vous pincer les doigts dans les rails Une fois qu une unit a t ins r e dans le b ti tendez avec pr caution le rail dans une position de verrouillage puis faites g...

Page 159: ...rehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the ti...

Page 160: ...Note Scroll Lock is the default OSD hotkey You can optionally change the Hotkey to the Ctrl key The login screen appears From this screen you can select the following options Press F1 to change the ho...

Page 161: ...console to transfer authentication to the KN1000A The following message displays when the operation is successful See Authentication page 38 for details Press the Esc key to exit the local console 4...

Page 162: ...ling or disabling the DHCP server It should change to DHCP Disable with additional fields as follows 6 For the fields Fixed IP Subnet Mask and Default Gateway select each choice and enter the numerica...

Page 163: ...area of our website Look under Driver SW and the model of your device After downloading the utility to your client computer do the following 1 Unzip the contents of IPInstaller zip to a directory on...

Page 164: ...tion Browser 1 Set your computer s IP address to 192 168 0 XXX Where XXX represents any number or numbers except 60 192 168 0 60 is the default address of the KN1000A 2 Specify the switch s default IP...

Page 165: ...ned what the IPv6 address is you can use it when logging in from a browser or the Win and Java Client AP programs For example If you are logging in from a browser you would key in http fe80 2001 74ff...

Page 166: ...example 2001 74ff fe6e 59 As above the address is displayed at the bottom of the see Device Information page 31 Once you have determined what the IPv6 address is you can use it when logging in from a...

Page 167: ...1000A connected to a particular router has an IP address of 192 168 1 180 you would log into your router s setup program and access the Port Forwarding sometimes referred to as Virtual Server configur...

Page 168: ...ase the first key Ctrl then press and release the activation key PC Keyboard Sun Keyboard PC Keyboard Mac Keyboard Ctrl T Stop Shift Shift Ctrl F2 Again Ctrl Ctrl Ctrl F3 Props Ctrl F4 Undo Ctrl 1 Ctr...

Page 169: ...to dial into the KN1000A s modem Note 1 If you do not know the KN1000A modem s serial parameters get them from the KN1000A administrator 2 An example of setting up a modem terminal program under Windo...

Page 170: ...me dialog box key in a name for the connection for example TPE KN1000 01 then click Next 6 In the Connection Availability dialog box you can select either Anyone s use or My use only depending on your...

Page 171: ...cate s name is not found on Microsoft s list of Trusted Authorities You have two options 1 you can ignore the warning and click Yes to go on or 2 you can install the certificate and have it be recogni...

Page 172: ...tificate Information dialog box appears Note There is a red and white X logo over the certificate to indicate that it is not trusted 10 Click Install Certificate 11 Follow the Installation Wizard to c...

Page 173: ...installation then click OK to close the dialog box Certificate Trusted The certificate is now trusted When you click View Certificate you can see that the red and white X logo is no longer present fu...

Page 174: ...ng occurs You can click Yes to go on or you can disable mismatch checking To disable mismatch checking do the following 1 After the page you are logging in to comes up open the browser s Tools menu Se...

Page 175: ...avoid having to input information during key generation the following additional parameters can be used C ST L O OU CN emailAddress Examples openssl req new newkey rsa 1024 days 3653 nodes x509 keyou...

Page 176: ...ideo quality see Video Settings page 88 so that less video data is transmitted Changing Mouse Sync Mode to Manual makes the KN1000A crash The KN1000A hasn t crashed You can wait approximately 5 minute...

Page 177: ...ver does not move whether I am accessing it from the local console or a local client computer If the remote server is connected with a PS 2 cable log into the KN1000A with a browser open a viewer on t...

Page 178: ...8 to sync the local and remote monitors 3 If that does not resolve the problem use the Adjust Mouse feature see Adjust Mouse page 80 to bring the pointers back in step 4 If the above fails to resolve...

Page 179: ...version because it is so new Try using a Java version that is one or two updates earlier than the latest one Java Applet performance deteriorates Exit the program and start again National language cha...

Page 180: ...Video display problems with 13W3 interface systems e g Sun Ultra servers The display resolution should be set to 1024 x 768 Under Text Mode 1 Go to OK mode and issue the following com mands setenv ou...

Page 181: ...reopen it Do not use the Snapshot feature in the future To use the Snapshot feature with Safari upgrade to Mac OS 10 4 11 and Safari 3 0 4 Problem Resolution The Log Server program does not run The Lo...

Page 182: ...remote mice to synchronize you must use the generic mouse driver supplied with the MS operating system If you have a third party driver installed such as one supplied by the mouse manufacturer you mu...

Page 183: ...Appendix 169 Sun Linux Open a terminal session and issue the following command Sun xset m 1 Linux xset m 0 or xset m 1 If one does not help try the other...

Page 184: ...rtual Media Support WinClient ActiveX Viewer WinClient AP IDE CDROM DVD ROM Drives Read Only IDE Hard Drives Read Only USB CDROM DVD ROM Drives Read Only USB Hard Drives Read Write USB Flash Drives Re...

Page 185: ...Appendix 171 Smart Card Readers Java Applet Viewer Java Client AP ISO Files Read Only Folders Read Write...

Page 186: ...n To clear the login information do the following 1 Power off the KN1000A disconnect the power cord from its inlet and remove its housing 2 Use a jumper cap to short the jumper on the mainboard labele...

Page 187: ...i B Female Black Switches Reset 1 x Semi recessed pushbutton LEDs Power 1 Orange Power Outlet 1 Orange Link 1 Green 10 100 1000 Mbps 1 10 Mbps Orange 100 Mbps Orange Green 1000 Mbps Green Emulation Ke...

Page 188: ...er products sold AS IS or WITH FAULTS IN NO EVENT SHALL ALTUSEN S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FURTHER ALTUSEN SHALL NOT BE RESPONSIBLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CON...

Page 189: ...8000 Front view 11 Rear view 12 Configuration backup 28 Console cable 13 Control Panel Functions 76 108 JavaClient 107 WinClient 74 Corrupt Password 171 Create CSR 50 D Dial Back 60 DIN Rail Mounting...

Page 190: ...ystem 85 111 User 81 111 WinClient 79 Message Board Java Applet 113 Windows Client 91 Modem operation 155 Mounting DIN Rail 17 Rack 15 Mouse DynaSync Mode 100 118 Synchronization 100 118 Mouse pointer...

Page 191: ...T Technical Support 145 Telephone support iv Tick Panel 128 Troubleshooting General Operation 162 Java 165 Log Server 167 Mac Systems 167 Sun Systems 166 Windows 164 Trusted Certificates 157 U User Ac...

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