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ATEN KL1108V User Manual Download Page 213

Chapter 11. Maintenance

196

Firmware Upgrade Recovery

Should the switch’s main firmware upgrade procedure fail, and the switch
becomes unusable, the following firmware upgrade recovery procedure will
resolve the problem:

1. Power off the switch.

2. Press and hold the Reset Switch in (see

Lock LEDs & Reset Switch

3. While holding the Reset Switch in, power the switch back on.

This causes the switch to use the original factory installed main firmware
version. Once the switch is operational, you can try upgrading the main
firmware again by logging on to the KVM over IP switch via web browser (see

Main Firmware Upgrade

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Summary of Contents for KL1108V

Page 1: ...8 16 Port Cat 5 Dual Rail LCD KVM over IP Switch KL1108V KL1116V User Manual www aten com ...

Page 2: ...to correct the interference at his own expense The device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Caution Any changes or modifications not expressly approved by the party responsibl...

Page 3: ...KL1108V KL1116V User Manual iii RoHS This product is RoHS compliant ...

Page 4: ... product at our online support center Telephone Support For telephone support call this number International http eservice aten com International 886 2 8692 6959 China 86 400 810 0 810 Japan 81 3 5615 5811 Korea 82 2 467 6789 North America 1 888 999 ATEN ext 4988 United Kingdom 44 8 4481 58923 ...

Page 5: ...lity of the user to correct such interference The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE A typical LCD Liquid Crystal Display monitor has millions of pixels A dead pixel refers to a pixel with a defect in its ab...

Page 6: ...ng Check to make sure that all of the components are present and in good order If anything is missing or was damaged in shipping contact your dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the switch or to any other devices on the KL1108V KL1116V installation Changes may have been made to the manual since it was published ...

Page 7: ...Introduction Overview 1 Features 4 Hardware 4 Management 4 Easy to Use Interface 5 Advanced Security 6 Virtual Media 6 Virtual Remote Desktop 6 V Series Exclusive 7 Requirements 8 General 8 External Console 8 Computers 8 KVM Adapter Cables 9 Operating Systems 10 Components 11 Front View 11 Keyboard Module 13 LCD Module 14 Rear View 15 Chapter 2 Hardware Setup Before You Begin 16 Standard Rack Moun...

Page 8: ... 35 The LCD Buttons 35 The Adjustment Settings 36 Port Selection 37 Manual 37 GUI 37 Hotkeys 37 Chapter 4 Super Administrator Setup Overview 38 First Time Setup 38 Network Setup 40 Changing the Super Administrator Login 41 Moving On 43 Chapter 5 Logging In Overview 44 Local Console Login 44 Browser Login 45 Windows Client AP Login 46 The Windows Client AP Connection Screen 47 Connecting Windows Cl...

Page 9: ...r the Net 86 Mouse DynaSync Mode 87 Control Panel Configuration 89 The Java Control Panel 91 Chapter 7 Port Access Overview 92 Browser GUI 92 AP GUI 92 The Sidebar 94 The Sidebar Tree Structure 94 Scan 95 Array 95 Filter 96 Sidebar Utilities 97 Port Outlet Naming 98 KVM Devices and Ports Connections Page 100 Device Level 100 Port Level 101 PON Devices Device Monitor Page 103 The Main Panel PON Vie...

Page 10: ...reating Groups 141 Modifying Groups 143 Deleting Groups 143 Users and Groups 144 Assigning Users to a Group From the User s Notebook 144 Removing Users From a Group From the User s Notebook 145 Assigning Users to a Group From the Group s Notebook 146 Removing Users From a Group From the Group s Notebook 147 Device Assignment 148 Assigning Device Permissions From the User s Notebook 148 Assigning D...

Page 11: ...wser GUI 194 AP GUI 194 Main Firmware Upgrade 195 Firmware Upgrade Recovery 196 Upgrade Adapters 197 Browser GUI 197 AP GUI 197 Upgrade Adapters 198 Adapter Firmware Info 199 Display Information 200 Update Adapter Display Info 200 Adapter Firmware Upgrade Recovery 201 Backup Restore 202 Backup 202 Restore 203 Terminal 204 Restore Values 205 Clear Port Names 205 Restore Default Values 205 Reset on ...

Page 12: ...4 Help 224 The Log Server Main Screen 225 Overview 225 The List Panel 226 The Event Panel 226 Appendix Safety Instructions 227 General 227 Rack Mounting 229 Technical Support 230 International 230 North America 230 Specifications 231 IP Address Determination 233 The Local Console 233 IP Installer 233 Browser 234 IPv6 235 Link Local IPv6 Address 235 IPv6 Stateless Autoconfiguration 236 Trusted Cert...

Page 13: ...onfiguration 263 Navigation 263 Operation 264 Switch Level Configuration 264 Port Level Configuration 265 Additional Video Resolution Procedures 266 Additional Mouse Synchronization Procedures 267 Windows 267 PPP Modem Operation 269 Basic Setup 269 Connection Setup Example Windows XP 270 Serial Adapter Pin Assignments 271 Supported KVM Switches 272 Supported Power Distribution Units 272 Virtual Me...

Page 14: ...6V via its Graphical User Interface GUI with each of the available access methods from the local console an Internet browser a standalone Windows application AP program and a standalone Java application AP program Chapter 6 The User Interface describes the layout and explains the components of the KL1108V KL1116V s user interface Chapter 7 Port Access describes the Port Access page and how to use ...

Page 15: ...detailed information on accessing and operating the devices connected to the KL1108V KL1116V s ports Chapter 14 The Log Server explains how to install and configure the Log Server An Appendix at the end of the manual provides technical and troubleshooting information ...

Page 16: ... keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next For example Start Run means to open the Start menu and then select Run Indicates cr...

Page 17: ...ng at his computer performing operations on the servers connected to the switch that is remote from him Remote servers We refer to the servers as Remote servers when we think of them from the Local Client User s point of view since although they are locally attached to the switch they are remote from him When we describe the overall system architecture we are usually speaking from the switch s poi...

Page 18: ...board touchpad module slides back to hide away when not in use while the thin profile LCD monitor rotates back flush against the rack allowing convenient monitoring of computer activity The KL1108V KL1116V features IP based connectivity that allows one local and one remote operator to concurrently monitor and access the computers on your installation Because it uses TCP IP for its communications p...

Page 19: ...ic scanning and monitoring of the activities of all computers running on the installation one by one Remote operators connect to the KL1108V KL1116V via its IP address from anywhere on the LAN WAN or Internet via their browsers Once they successfully log in they can take control using either the Windows Client or Java Client utility Inclusion of a Java based client ensures that the KL1108V KL1116V...

Page 20: ...th one other no matter where in the world they actually are Setup is fast and easy plugging cables into their appropriate ports is all that is entailed Because the KL1108V KL1116V intercepts keyboard input directly there is no need to get involved in complex installation routines or to be concerned with incompatibility problems Since the KL1108V KL1116V s firmware is upgradable over the Internet y...

Page 21: ...KVM adapter cables designed with automatic conversion to allow flexible interface combinations PS 2 USB Sun and serial to control all computer types Extra console port manage computers in the LCD KVM switch from an external console DVI D or VGA monitor USB keyboard and mouse Multiplatform support PC Mac Sun and Serial Supports external USB mouse Dual Rail housing is slightly less than 1U with top ...

Page 22: ...e Event logging and Windows based Log Server support Manage browser access Browser http https Local Log Event Firmware upgradeable IPv6 capable Easy to Use Interface Easy computer selection via pushbuttons Hotkey Mode OSD On Screen Display and Browser based GUI Local Console Browser and AP GUIs offer a unified multi language interface to minimize user training time and increase productivity Multip...

Page 23: ... bit AES 128 bit RC4 or Random for independent KB Mouse video and virtual media data encryption IP MAC Filter support for enhanced security Configurable user and group permissions for server access and control Automated CSR creation utility and third party CA certificate authentication Virtual Media Virtual media enables remote file transfers OS patching software installations and diagnostic testi...

Page 24: ...ync automatically synchronizes the local and remote mouse movements Exit Macros support On screen keyboard with multilanguage support BIOS level access V Series Exclusive Advanced FPGA graphics processor for improved video quality Faster transmission speed 2x for virtual media devices A separate bus for remote KVM over IP access Supports FIPS 140 2 level 1 security standards ...

Page 25: ...t controller for USB KVM Adapter Cable Connection see below For the browser based WinClient ActiveX Viewer DirectX 8 must be present and at least 150MB of memory must be available after installation For the browser based Java Client Viewer the latest version of the Java Runtime Environment JRE must be installed and at least 205MB of memory must be available after installation For the Windows Clien...

Page 26: ...ports KA7120 Connect to devices with USB ports All platforms PC Mac Sun KA7170 Connect to Sun Legacy Computers KA7130 Connect to serial based devices KA7140 For USB computers DVI output Virtual Media and Smart Card Reader support KA7166 For USB computers HDMI output Virtual Media and Smart Card Reader support KA7168 For USB computers DisplayPort output Virtual Media and Smart Card Reader support K...

Page 27: ...ion Windows NT1 Server 2003 Server 2008 Server 2012 2000 and higher Linux2 RedHat 9 0 Fedora and higher RHEL AS 4 RHEL 5 SuSE 10 and higher OpenSUSE 10 2 SLES 10 SP1 Debian 3 1 4 0 Ubuntu 7 04 7 10 UNIX IBM AIX4 3 5L V5 2 V5 3 V6 V6 1 FreeBSD 5 5 6 1 6 2 Novell Netware 5 0 and higher Ubuntu 14 15 16 Sun Solaris 8 9 10 Mac 9 0 9 1 10 1 10 2 10 3 10 4 10 5 DOS 6 2 and higher1 ...

Page 28: ...he Console page 29 for details on sliding the console in and out 2 LCD Module See LCD Module page 14 3 Keyboard Module See Keyboard Module page 13 4 Lower Handle Pull to slide the keyboard module out See Opening the Console page 29 for more details on sliding the console in and out 5 Power LED Lights blue to indicate that the unit is receiving power 8 6 7 1 5 4 2 3 9 ...

Page 29: ...tches one on each side release the LCD module so you can slide it away 8 Rack Mounting Tabs The rack mounting tabs located at each corner of the unit secure the chassis to a system rack See Standard Rack Mounting page 17 for details 9 LED Illumination Light Illuminates the keyboard and touchpad to allow visibility in low light conditions No Component Description ...

Page 30: ... LEDs are located here A Reset Switch is located just to the right of the Lock LEDs Press this recessed switch in with a thin object to perform a system reset 5 Port Selection Buttons and LEDs To access a Port on the currently selected Station press its corresponding port selection button Indicator LEDs are built into the switches An On Line LED lights to indicate that the computer attached to its...

Page 31: ...age 29 for details on sliding the LCD module out 2 LCD Controls These buttons control the position and picture settings of the LCD display See LCD OSD Configuration page 35 for details 3 LCD On Off Button Push this button to turn the LCD monitor on and off The button lights when the LCD monitor is off to indicate that only the monitor is off not the KVM switch itself 3 2 1 ...

Page 32: ...for more details 5 Serial 2 Port This port can be used to connect a serial device 6 LAN 2 Port The cable that connects the unit to the backup network interface 10 100 1000 Mbps plugs in here 7 Modem Port For dial in connection should the unit be unavailable over the network See Single Stage Installation page 27 step 7 for installation details 8 Serial 1 Port This port can be used to connect a seri...

Page 33: ... devices you will be connecting up has been turned off You must unplug the power cords of any computers that have the Keyboard Power On function 3 Packing material has been inserted to protect the KL1108V KL1116V during shipping Slide the LCD module out see Opening the Console page 29 until the packing material is visible Remove the packing material before installing the unit as shown in the diagr...

Page 34: ...es two people to mount the switch one to hold it in place the other to screw it in 2 The standard rack mounting kit does not include screws or cage nuts If you need additional screws or cage nuts contact your rack dealer 3 Optional mounting kits including single person Easy Installation kits are available with a separate purchase See Optional Rack Mounting page 275 for details L Brackets Side Moun...

Page 35: ...t person still holds the switch in place the second person slides the L brackets into the switch s side mounting brackets from the rear until the bracket flanges contact the rack then screws the L brackets to the rack 3 After the L brackets have been secured tighten the front bracket screws Note Allow at least 5 1 cm on each side for proper ventilation and at least 12 7 cm at the back for the powe...

Page 36: ...For each of the computers you are installing use Cat 5e cable to connect any available KVM port to a KVM adapter cable that is appropriate for the computer you are installing See KVM Adapter Cables page 9 for adapter cable details Note The maximum supported distance to the adapter cable is 50 m 4 Connect the KVM Adapter cable to the computer Refer to the Adapter Cable Connection Diagram page 21 to...

Page 37: ...o a serial device 11 Connect the power cord to the switch and to an AC power source After the KL1108V KL1116V is cabled up you can turn on the power After the switch is powered up you can turn on the servers Single Stage Installation Diagram 3 by ATEN PS 2 CP U MO DU LE MO DE L NO KA 91 20 PS 2 CP U MO DU LE MO DE L NO KA 91 20 LIN K 7 6 PDU 10 1 11 8 5 Modem 9 2 4 3 ...

Page 38: ...116V User Manual 21 Adapter Cable Connection Diagram KA7170 by ATEN LINK KA7140 by ATEN LINK KA7120 by ATEN LINK KA7130 by ATEN LINK KA7175 by ATEN LINK KA7176 by ATEN LINK KA7177 by ATEN LINK KA7166 KA7168 KA7169 ...

Page 39: ...M Port on the First Stage unit the KVM over IP switch to a KVM Adapter Cable as described under KVM Adapter Cables page 9 3 Plug the adapter cable s KVM connectors to the Keyboard Video and Mouse Console ports of the Second Stage unit Note The distance between the First Stage unit and the Second Stage unit must not exceed 40m or 50m based on the KVM adapter cable used 4 Use KVM cable sets as descr...

Page 40: ...l the switches are powered on the servers can be powered on Two Stage Installation Diagram Note The diagram above shows an installation with the KL1116V Cascading the KL1108V is same as the KL1116V and only differs in that it provides fewer KVM ports 2 KH1516A KA9120 3 4 5 KL1116V ...

Page 41: ...e The PDU GUI shown in the example is the PE9216r See Supported Power Distribution Units page 272 for a list of other PDUs To set up a PDU in conjunction with a Dual Rail LCD Over IP KVM Switch refer to the images below and do the following 1 Connect both the KVM over IP Switch and the PDU to your Ethernet switch 2 In the PDU s GUI browse to Device Management then to OOBC In Console Port Settings ...

Page 42: ... using the KVM over IP switch GUI browse to Device Management then to ANMS In Authentication uncheck CC Management 6 Finally confirm that appropriate power management permission has been assigned Browse to Port Access then to Port Configuration Select the relevant port number from the left tree menu Select Add a power device ...

Page 43: ...he adapter cable s configuration information access rights etc in its database so that when you move a server together with its adapter cable from one port to another you don t have to reconfigure its settings the Adapter ID function restores them at the new location The only change is in the port number When moving the server and adapter cable to another switch however only the information that i...

Page 44: ...Restarting If it becomes necessary to power off the switch or if the switch loses power and needs to be restarted wait 30 seconds before powering it back on The servers should not be affected by this but if any of them should fail simply restart them ...

Page 45: ...wo segment Port ID The second segment from 1 16 represents the KVM Port number on the Second Stage unit that the server is connected to The first segment from 1 16 represents the KVM Port number on the First Stage unit that the Second Stage unit links back to For example a Port ID of 20 3 refers to a server that is connected to KVM Port 3 of a Second Stage unit that links back to KVM Port 20 of th...

Page 46: ...odules can either slide together or independently This allows you to have the LCD display available for viewing while the keyboard touchpad module is conveniently out of the way when not in use Opening Separately 1 Pull the release catch to release the console and pull the top panel a few centimeters toward you Once the console has been released you can let go of the catch Continues on next page R...

Page 47: ...Chapter 3 Basic Operation 30 Continued from previous page 2 Pull the top panel all the way out until it clicks into place 3 Rotate the top panel all the way back to expose the LCD screen ...

Page 48: ... 1 Pull the release catch and pull the top and bottom panels out until the keyboard module clicks into place Note Once the console has been released you can let go of the catch 2 Pull the top panel the rest of the way out until it clicks into place 3 Rotate the top panel all the way back to expose the LCD screen Note Refer to the warning regarding placing excessive weight on the keyboard module on...

Page 49: ... on the keyboard module as you work WRONG DO NOT lean your body weight on the keyboard module DO NOT place heavy objects on the keyboard module The maximum load bearing capacity of the keyboard module is 30kg Failure to heed the information below can result in damage to the keyboard module ...

Page 50: ...the Console 1 Pull the release catches located on either side of the keyboard toward you to release the keyboard module then slide the module slightly in 2 Let go of the catches Using the front handle push the keyboard module all the way in ...

Page 51: ...Chapter 3 Basic Operation 34 3 Rotate the LCD module all the way down then pull the rear catches to release the LCD module 4 Using the front handle push the module all the way in ...

Page 52: ...vigating through the menus this button moves you left or down When making an adjustment it decreases the value EXIT When you have not entered the LCD OSD Menu function pressing this button performs an auto adjustment An auto adjustment automatically configures all the settings for the LCD panel to what the OSD considers their optimum values to be When you have entered the LCD OSD Menu function pre...

Page 53: ... eliminate vertical banding H Position Positions the display area on the LCD panel horizontally moves the display area left or right V Position Positions the display area on the LCD panel vertically moves the display area up or down Color Temperature Adjusts the color quality of the display You can adjust the warmth value color balance etc The Adjust Color selection has a further submenu that lets...

Page 54: ...ess GUI The KL1108V KL1116V provides a menu driven interface for the computer switching procedure A graphical user interface GUI is used when you log in locally and remotely over the Internet GUI operation is discussed from Chapter 5 onwards Hotkeys Hotkeys allow you to conveniently provide KVM focus to a particular computer from the local console keyboard instead of having to manually select them...

Page 55: ...arameters and changing the default Super Administrator login The most convenient way to do this for the first time is from the local console Note For remote methods of setting up the network see IP Address Determination page 233 At the local console a login prompt appears on the console monitor Since this is the first time you are logging in use the default Username administrator and the default P...

Page 56: ...KL1108V KL1116V User Manual 39 After you successfully log in the Local Console Main Page appears ...

Page 57: ... Administrator Setup 40 Network Setup To set up the network do the following 1 Click the Device Management tab 2 Select the Network tab 3 Fill in the fields according to the information provided under Network page 155 ...

Page 58: ...t tab The User Management page has a list of Users and Groups in the Sidebar at the left and a more detailed list of users with more information about them in the large central panel Since this is the first time the page is being accessed only the Super Administrator appears 2 Click administrator in the left panel or Select administrator in the central panel then click Modify at the bottom of the ...

Page 59: ...e and Password to something unique 4 Enter the password again in the Confirm Password field to confirm it is correct 5 Click Save 6 When the dialog box informing you that the change completed successfully appears Click OK 7 Click on another item on the Local Console Main Page to close this page ...

Page 60: ...tivities can be accomplished using any of the KVM over IP switch s GUI utilities These include the Local Console the browser based Windows GUI the browser based Java Client Viewer the stand alone Windows Client AP and the stand alone Java Client AP Choose the approach that suits you best Note Firmware Upgrade Maintenance cannot be performed from the local console You must log in remotely with one ...

Page 61: ... correct username and password Note If the number of invalid login attempts exceeds a specified amount a time out period is invoked You must wait until the time out period expires before you can attempt to log in again See Login Failures page 172 for further details Local Console Login When the local console is attached see Single Stage Installation page 19 and there is no user logged in the KVM o...

Page 62: ... string If so you must include a forward slash and the login string along with the IP address when you log in For example 192 168 0 100 kl1116v If you don t know the IP address and login string ask your Administrator 2 When a Security Alert dialog box appears accept the certificate it can be trusted See Trusted Certificates page 237 for details If a second certificate appears accept it as well Onc...

Page 63: ... access to Windows systems users without having to go through a browser although you initially download the Windows AP Client program from the browser page see Chapter 12 Download To connect to the KVM over IP switch go to the location on your hard disk that you downloaded the Windows AP Client program to and double click its icon WinClient exe to bring up the Windows Client Connection Screen ...

Page 64: ...s page 156 match the number specified for Port in the Server area of this dialog box appear in the Server List window Server This area is used when you want to connect to a KVM over IP switch at a remote location You can drop down the IP list box and select an address from the list If the address you want isn t listed you can key in the target IP address in the IP field and its port number in the ...

Page 65: ...to Or Specify its IP address and port number in the Server IP and Port input boxes 2 Click Connect The Login dialog box appears 3 Key in a valid Username and Password and then click OK 4 Once you have been authenticated the Switch to Remote View button becomes active Click it to connect to the switch and bring up its GUI Main Page For a description of the GUI Main Page see page 48 ...

Page 66: ... opens with the values contained in the current work file The current work file consists of the values that were in effect the last time the program was closed The File menu consists of the following items New Allows the user to create a named work file so its values will not be lost and it will be available for future recall Open Allows the user to open a previously saved work file and use the va...

Page 67: ... Windows the Java AP Client provides direct remote access to non Windows systems users although you initially download the Java AP Client program from the browser page see Chapter 12 Download To connect to the KVM over IP switch go to the location on your hard disk that you downloaded the Java AP Client program to and double click its icon JavaClient jar to bring up the Java Client Connection Scre...

Page 68: ...ist window Server This area is used when you want to connect to a KVM over IP switch at a remote location You can drop down the IP list box and select an address from the list If the address you want isn t listed you can key in the target IP address in the IP field and its port number in the Port field If you don t know the port number contact your Administrator When the IP address and Port number...

Page 69: ...ect to Or Specify its IP address and port number in the Server IP and Port input boxes 2 Click Login The Login dialog box appears 3 Key in a valid Username and Password and then click OK 4 Once you have been authenticated the Remote View button becomes active Click it to connect to the switch and bring up its GUI Main Page For a description of the GUI Main Page see page 48 ...

Page 70: ... described in the sections that follow The Web Browser Main Page To ensure multi platform interoperability access to the KVM over IP switches can be accomplished with most standard web browsers Once users log in and are authenticated see page 45 the Web Browser Main Page comes up with the Port Access page displayed Note The screen depicts a Super Administrator s page Depending on a user s type and...

Page 71: ... that pertain to the item selected in the tab bar The items that appear in the menu bar are determined by the user s type and the authorization options that were selected when the user s account was created 3 Sidebar The Sidebar provides a tree view listing of ports that relate to the various tab bar and menu bar selections Clicking a node in the Sidebar brings up a page with the details that are ...

Page 72: ...t The Device Management page is used to configure and control the overall operation of the KVM over IP switch This page is available to the Super Administrator as well as administrators and users who have been given Device Management permission The tab doesn t appear for other administrators and users Log The Log page displays the contents of the log file The Log page is discussed on page 190 Main...

Page 73: ...ar it has a series of tabs like a notebook instead Like the Web Browser interface however the makeup of the tabbed notebook changes depending on the items selected on the main Tab Bar and in the Sidebar 2 In addition to Filter there are also buttons for Scan and Array Mode at the bottom of the Sidebar These functions are discussed in Chapter 7 Port Access 3 There is a hidden Control Panel at the u...

Page 74: ...eyboard as shown in the table below Keys Action Ctrl P Opens the Port Access page Ctrl U Opens the User Management page Ctrl D Opens the Device Management page Ctrl L Opens the Log page Ctrl M Opens the Maintenance page Ctrl A Opens the Download page F1 To see About information F2 To edit the port name of the selected port F4 Selects the Sidebar left panel F5 Selects the main right panel F7 Closes...

Page 75: ...r Interface 58 The Local Console GUI Main Page The Local Console GUI Main Page is similar to the Java and Windows AP GUI Main Page The major difference is that the Local Console Main Page doesn t have a tab for Download ...

Page 76: ...cons that appear can be user selected See Control Panel Configuration page 89 for details By default the upper text row shows the video resolution of the remote display As the mouse pointer moves over the icons in the icon bar however the information in the upper text row changes to describe the icon s function In addition if a message from another user is entered in the message board and you have...

Page 77: ...of the toolbar In addition it allows you to select options for the Screen Mode Zoom Mouse Pointer and Macro List These functions are discussed in the sections that follow To move the Control Panel to a different location on the screen place the mouse pointer over the text row area then click and drag ...

Page 78: ...e a snapshot screen capture of the remote display See Snapshot page 90 for details on configuring the Snapshot parameters Click to bring up the Message Board see The Message Board page 77 Click to send a Ctrl Alt Del signal to the remote system Click to toggle the remote display between color and gray scale views Click to bring up the Virtual Media dialog box The icon changes depending on the stat...

Page 79: ...ent one without having to recall the Port Access page Under an accessed port click to skip to the first port accessible to the user that is after the current one without having to recall the Port Access page Under an accessed port click to skip to the last port accessible to the user on the entire installation without having to recall the Port Access page Under an accessed port click to begin Auto...

Page 80: ...50 These icons show the Num Lock Caps Lock and Scroll Lock status of the remote computer When the lock state is On the LED is bright green and the lock hasp is closed When the lock state is Off the LED is dull green and the lock hasp is open Click on the icon to toggle the status Note These icons and your local keyboard icons are in sync Clicking an icon causes the corresponding LED on your keyboa...

Page 81: ...ke an action are shown to the right of its name Use the checkbox to the left of an action s name to enable or disable its hotkey To change the hotkey for an action do the following 1 Highlight the Action then click Set Hotkey 2 Press your selected Function keys one at a time The key names appear in the Hotkeys field as you press them You can use the same function keys for more than one action as l...

Page 82: ...ture Adjust mouse This synchronizes the local and remote mouse movements The default keys are F8 F7 F6 Video Auto sync This combination performs an auto sync operation It is equivalent to clicking the Video Autosync icon on the Control Panel The default keys are F6 F7 F8 Show Hide Local Cursor Toggles off and on hides local cursor and locks the mouse pointer and keyboard use within the Windows Jav...

Page 83: ...ser Macros are created to perform specific actions on the remote server To create the macro do the following 1 Select User Macros then click Add 2 In the dialog box that comes up replace the New Macro text with a name of your choice for the macro ...

Page 84: ...e takes Clicking Cancel cancels all keystrokes When you have finished click Stop This is the equivalent of clicking Done in Step 5 Note 1 Case is not considered typing A or a has the same effect 5 When recording the macro the focus must be on the remote screen It cannot be in the macro dialog box 2 Only the default keyboard characters may be used Alternate characters cannot be used For example if ...

Page 85: ... Macros dialog box with your system macro key presses displayed in the Macro column 7 If you want to change any of the keystrokes select the macro and click Edit This brings up a dialog box similar to the one for Show You can change the content of your keystrokes change their order etc 8 Repeat the procedure for any other macros you wish to create ...

Page 86: ... With Time Control the macro waits for the amount of time between key presses that you took when you created it Click on the arrow next to Play to make your choice If you click Play without opening the list the macro runs with the default choice NoWait or TimeCtrl which is shown in the Playback column You can change the default choice by clicking on the current choice NoWait in the screenshot abov...

Page 87: ...match your search string appear in the upper panel System Macros System Macros are used to create exit macros for when you close a session For example as an added measure of security you could create a macro that sends the Winkey L combination which would cause the remote server s log in page to come up the next time the device was accessed To create the macro do the following 1 Select System Macr...

Page 88: ...dered typing A or a has the same effect 5 When recording the macro the focus must be on the remote screen It cannot be in the macro dialog box 2 Only the default keyboard characters may be used Alternate characters cannot be used For example if the keyboard is Traditional Chinese and default character is A the alternate Chinese character obtained via keyboard switching is not recorded 6 If you hav...

Page 89: ...the system macros have been created they are available for use on a port by port basis They get selected on a port s Port Configuration Port Properties page see Port Level page 126 for details Note 1 Information about the Search function is given on page 70 2 You can choose only one system macro per port 3 Systems macros are stored on the switch therefore macro names may not exceed 64 Bytes hotkey...

Page 90: ...ns in the basic dialog box allow you to adjust the Screen Position set Auto Sync and slide the Performance bar setting Selecting the Advanced button opens the Advanced Video Settings dialog box providing more detailed options including RGB Gamma Video Quality Enable Refresh Transparency and Color Depth Control as shown below and on the next page Basic Video Settings ...

Page 91: ...s Auto Sync Click Auto Sync to have the vertical and horizontal offset values of the remote screen detected and automatically synchronized with the local screen Note 1 If the local and remote mouse pointers are out of sync in most cases performing this function will bring them back into sync 2 This function works best with a bright screen 3 If you are not satisfied with the results use the Screen ...

Page 92: ...etwork Depending on the network bandwidth a high value may adversely effect response time Enable Refresh The KVM over IP switch can redraw the screen every 1 to 99 seconds eliminating unwanted artifacts from the screen Select Enable Refresh and enter a number from 1 through 99 The KVM over IP switch will redraw the screen at the interval you specify This feature is disabled by default Click to put...

Page 93: ...n brings up the following dialog box Click and drag the diagonal line at as many points as you wish to achieve the display output you desire Click Save As to save up to four user defined configurations derived from this method Saved configurations can be recalled from the list box at a future time Click Reset to abandon any changes and return the gamma line to its original diagonal position Click ...

Page 94: ...n the User List panel when the user has disabled Chat Occupy Release Keyboard Video Mouse When you Occupy the KVM other users cannot see the video and cannot input keyboard or mouse data The button is shadowed when the KVM is occupied The icon displays next to the user s name in the User List panel when the user has occupied the KVM Occupy Release Keyboard Mouse When you Occupy the KM other users ...

Page 95: ... List Panel The names of all the logged in users are listed in this panel Your name appears in blue other users names appear in black By default messages are posted to all users To post a message to one individual user select the user s name before sending your message If a user s name is selected and you want to post a message to all users select All Users before sending your message If a user ha...

Page 96: ...o bring up the Virtual Media dialog box Note The T button at the top right brings up a slider to adjust the transparency of the dialog box After making your adjustment click anywhere in the dialog box to dismiss the slider Icon Function The icon displays in gray to indicate that the virtual media function is disabled or not available The icon displays in blue to indicate that the virtual media fun...

Page 97: ...ny times as you require Up to three virtual media choices can be mounted The top three in the list are the ones that are selected Virtual Media and Smart Card readers can be mounted at the same time To rearrange the selection order highlight the device you want to move then click the Up or Down Arrow button to promote or demote it in the list 5 Read refers to the redirected device being able to se...

Page 98: ...unted you can treat the virtual media as if they really existed on the remote server drag and drop files to from them open files on the remote server for editing and save them to the redirected media etc Files that you save to the redirected media will actually be saved on your local client computer s storage Files that you drag from the redirected media will actually come from your local client c...

Page 99: ...dow at 75 50 Sizes and displays the remote view window at 50 25 Sizes and displays the remote view window at 25 1 1 Sizes and displays the remote view window at 100 The difference between this setting and the 100 setting is that when the remote view window is resized its contents don t resize they remain at the size they were To see any objects that are outside of the viewing area move the mouse t...

Page 100: ...he remote and local systems aren t the same you don t have to change the configuration settings for either system Just bring up the on screen keyboard select the language used by the server you are accessing and use the on screen keyboard to communicate with it Note You must use your mouse to click on the keys You cannot use your actual keyboard Changing Languages To change languages do the follow...

Page 101: ...well as the PC To select the platform do the following 1 Click the down arrow next to the currently selected platform to drop down the platform list 2 Select the new platform from the list Expanded Keyboard To display hide the expanded keyboard keys click the arrow to the right of the language list arrow ...

Page 102: ...essing a port only Dual and Crosshairs are available for the Windows Viewers Once the port is accessed three pointers are available 2 The Dot pointer is not available with the Java Client Viewer or the Java Client AP 3 Selecting the Single pointer has the same effect as the Toggle mouse display hotkey function see Toggle mouse display page 65 for details 4 The icon on the Control Panel changes to ...

Page 103: ...available choices After clicking on the PON icon a list of the power outlets associated with the connected port appears with the available options Options Usage On Off Sends a Power Off signal to the selected outlet On Reboot Sends a Reboot signal to the selected outlet Off On Sends a Power On signal to the selected outlet All Sends the selected signal On Off Reboot to all associated outlets Pendi...

Page 104: ...nual mouse synchronization described in the next section The icon on the Control Panel indicates the synchronization mode status as follows When Mouse DynaSync is available clicking the icon toggles its status between enabled and disabled If you choose to disable Mouse DynaSync mode you must use the manual synching procedures described under Manual Mouse Synchronization page 88 Icon Function This ...

Page 105: ...ou must perform the manual mouse synchronization procedures described in the next section Manual Mouse Synchronization If the local mouse pointer goes out of sync with the remote system s mouse pointer there are a number of methods to bring them back into sync 1 Perform a video and mouse auto sync by clicking the Video Settings icon on the Control Panel see page 73 2 Perform an Auto Sync with the ...

Page 106: ...bed in the table below Item Description Customize Control Panel Allows you to select which icons display in the Control Panel Check the ones you want to see uncheck the ones you don t want Control Panel Style Enabling Transparent makes the Control Panel semi transparent so that you can see through it to the display underneath Enabling Icon causes the Control Panel to display as an icon until you m...

Page 107: ...ement the screen will scroll when you move the mouse pointer to your screen border If you select Scroll Bars scroll bars appear around the screen borders that you can use to scroll to the off screen areas Bus Info If Bus Info is enabled the number of the bus you are on as well as the total number of users on the bus displays on the bottom row center of the Control Panel as follows Bus No Total Use...

Page 108: ... Hide button to show or hide the user list This function is achieved by clicking the arrows at the top of the bar that separates the User List panel from the Main panel In Virtual Media only ISO and Folder are supported See Java Client Viewer Java Client AP page 273 for further details The Control Panel Lock LED icons are not in sync with your keyboard When you first connect the LED display may no...

Page 109: ...92 Chapter 7 Port Access Overview When you log in to the switch the Port Access page comes up with the KVM over IP switch s KVM Connections page displayed Browser GUI AP GUI ...

Page 110: ...rvers have been deployed they are listed separately below the PON devices Configuration and operation of KVM devices and ports are discussed on page 100 configuration and operation of PON devices and outlets are discussed on page 103 configuration and operation of Blade Servers are discussed on page 108 Note Power Over the Net devices are also referred to as PDUs Power Device Units After selecting...

Page 111: ...ave access permission for Ports outlets and child devices can be nested under their parent devices Click the in front of a device to expand the tree and see the ports outlets nested underneath it Click the to collapse the tree and hide the nested ports outlets A port s outlet s ID number is displayed in brackets next to its icon The ports outlets but can also be named see Port Outlet Naming page 9...

Page 112: ...because they are managed via the CC server Scan Scan is found at the bottom of the AP GUI Sidebar It automatically switches among all the ports that are visible in the Sidebar see Filter below at regular intervals so that their activity can be monitored automatically See Auto Scanning page 211 for details Note This item doesn t appear at the bottom of the Sidebar in the Browser version In that ver...

Page 113: ... 113 you can drop down the list box and select Favorites instead of All If you select Favorites only the items you have selected as Favorites display in the tree Powered On If you enable Powered On by putting a check in the checkbox only the ports that have their attached devices powered on display in the tree Search If you key in a search string and click Search only port names that match the sea...

Page 114: ...ble lists and explains all of the possible items that may appear Item User Type Explanation Expand Collapse Administrators Users If the device s ports are nested not displayed the dialog box entry is Expand Click Expand to display the nested ports If the device s ports are displayed the dialog box entry is Collapse Click Collapse to nest the ports Note 1 This item only appears for switches or for ...

Page 115: ...device attached to the port 2 In the AP GUI version you can right click on the port you want to edit then select Rename in the popup box that appears or you can highlight the port and press F2 After a second or two the field changes to provide a text input box 2 Key in a name for the item or change delete a previous one You can use any combination of letters numbers and symbols on the typewriter k...

Page 116: ...KL1108V KL1116V User Manual 99 3 When you have finished editing the name press Enter or click anywhere outside of the input box to complete the operation ...

Page 117: ...ess or view The following attributes are listed for each device Port Number the port s number on the switch Port Name if a name has been assigned to a port it displays here Device Name if a name has been assigned to the switch it displays here Status the current status of the port online or offline Note The sort order of the information displayed can be changed by clicking the column headings You ...

Page 118: ...urrent status information including whether the port is online or offline and if the port is mountable Click the Connect button to view the port display via the switch s built in Win Viewer when using Windows Internet Explorer or Java Viewer when using other web browsers Associated Links The Associated Links panel displays ports that have been associated with the currently selected port Associatio...

Page 119: ...power manage several of them at once use Shift Click for a sequential set or Ctrl Click for a non sequential set to select your group If there is more than one outlet associated with this port and you want to power manage all of them at once click to put a checkmark in the Select All checkbox Note 1 Even though the outlets all turn On Off or Reboot at the same time they do so with their own separa...

Page 120: ...evices Device Monitor Page Power Over the Net PON devices that are connected to the switches display below the KVM switches in the Sidebar When a PON device is selected in the Sidebar the Device Monitor page appears The Main Panel PON View ...

Page 121: ...M port the outlet is associated with Action Buttons The actions that the buttons at the bottom of the page perform are described in the table below Button Action Group View Click this button to switch the display to Group View see The Main Panel Group View page 106 for details Group Select the outlets that you want to form into a group then click this button to create it see Outlet Groups page 105...

Page 122: ...ck Group The Outlet Group dialog box comes up 3 Select whether or not the outlets will belong to a new group or to an existing group a If it is a new group give it a name in the text field b If it is an existing group select the group in the central panel 4 Click Save To remove outlets from groups select them in the main panel then click Ungroup ...

Page 123: ...nel then click Delete Selecting a group in the main panel then clicking Ungroup removes all outlets from that group It provides a shortcut method to remove all of them at once rather than having to remove then one by one from the PON View page To power manage a group of outlets first select the group s in the main panel then click the appropriate power button ...

Page 124: ...name of the PON that the outlet belongs to and the outlet s name as well as On Off Reboot and Configuration buttons to manually manage the outlet s power The Schedule panel lets you set up an automated Power management configuration for the outlet The procedure for accomplishing this is the same as the one described in the Power Management section See Schedule page 132 for details ...

Page 125: ...ade Configuration Page The Blade Configuration page is where the associations between the blade servers and the KVM switch ports get made To access this page select the blade server or blade then click Blade Configuration the menu item at the far right of the menu bar For IBM and Dell blade servers the entire chassis gets associated with a port and each blade in the chassis will appear in the tree...

Page 126: ...h s ports and the blade servers IBM and Dell servers or individual blades HP servers that have been associated with them To make an association from the device view you first select a KVM port then select a blade server or blade to associate it with as follows 1 Select the port in the main panel 2 Click Associate 3 In the screen that comes up select the blade server or individual blade that you wa...

Page 127: ... a button that toggles the main panel between the two views Click it to bring up the main panel in Blade View Blade View lists all of the blade servers IBM and Dell servers and individual blades HP servers that are installed on the system and the ports if any that they are associated with To make an association from the blade view you first select a blade server or blade then select a KVM port to ...

Page 128: ...association completes successfully the blade icon appears as the port indicator in the Sidebar tree To access the device running on the blade click on its entry in the Sidebar Unassociating Ports To break the association between a port and a blade server or individual blade select the association in the main panel then click Unassociate ...

Page 129: ...a port shown in the main panel by double clicking it If there are more entries than there is room on the screen a scroll bar appears to let you scroll up and down to see the entire record To clear the record and start over click the Clear History button at the bottom right of the page Note You can change the sort order of the information displayed by clicking the column headings ...

Page 130: ...ere Simply open this page and select the port rather than hunting for it in the Sidebar This feature is especially handy on large crowded installations Adding a Favorite To add a port to the favorites do the following 1 Right click in the main panel click Add Favorite or Click Add at the bottom left of the main panel An Untitled Favorite entry appears ...

Page 131: ...t Paste or Select the container in the main panel select the port in the Sidebar then click Add to at the bottom of the main panel The switch that the port belongs to is added to the container the selected port is appended under the switch Note To add multiple ports at the same time hold the Shift or Ctrl key down while you make your Sidebar selections then drag or copy the entire group to the Fav...

Page 132: ...popup menu that appears To edit a Favorite s name Click on it once wait a second then click again You can edit the name after the display changes to provide a text input box This is the same procedure as the one described for port naming see Port Outlet Naming page 98 or Select the Favorite in the main panel then click Modify at the bottom of the main panel ...

Page 133: ...ys in OSD Hotkey Selects which Hotkey controls the GUI function Scroll Lock Scroll Lock is the default To select a different combination click the arrow at the right of the box to drop down the list of choices ID Display Selects how the Port ID is displayed the Port Number alone PORT NUMBER the Port Name alone PORT NAME or the Port Number plus the Port Name PORT NUMBER PORT NAME The default is POR...

Page 134: ...abled when a port is accessed see The Port Toolbar page 209 for details Since the Toolbar functions are also available from the GUI Control Panel see The Control Panel page 59 you may prefer to disable it here Viewer You can choose which viewer is used when accessing a server Auto Detect will select the appropriate viewer based on the web browser used WinClient for Windows Internet Explorer Java C...

Page 135: ... User The meanings of the headings at the top of the page are fairly straightforward The IP heading refers to the IP address that the user has logged in from the Device and Port headings show which device and port the user is currently accessing The Bus ID refers to the bus that the user is currently on Bus 0 refers to the Local Console s bus Note 1 The sort order of the information displayed can ...

Page 136: ...anel looks similar to the one shown below The main panel consists of two columns Name and Config Name lists all the users and groups that have been created Config indicates the users who have Configuration privileges A check mark indicates that the user has permission to make changes to the switch configuration settings see Chapter 9 Device Management an X means that the user is denied permission ...

Page 137: ... of the other ports To do so 1 Select the port whose permissions you want the other port s to follow 2 Click Copy 3 Select the port you want to receive the permissions 4 Click Paste When you have finished making your configuration changes click Save Port Level Browser GUI Interface If a port is chosen in the Sidebar the Main panel looks similar to the one shown below ...

Page 138: ...h the choices click the icon in the row that corresponds to the user you want to configure The icons are the same as the ones in the Access column With a Full Access setting the user can mount read and write to the virtual media With a View Only setting the user can only view the contents of the virtual media read only he can not perform any operations on it With a No Access setting the user will ...

Page 139: ...me To filter on the User or Group name key in the name partial name or partial name then press Enter Only the Users and Groups whose names correspond to what you have keyed in appear in the list Wildcards for single characters for multiple characters and the keyword or are supported E g h ds would return hands and hoods h nd would return hand and hind but not hard h ds or h ks would return hands a...

Page 140: ...are displayed as described in the following table Filter Description Name To filter on the User or Group name key in the name partial name or partial name and wild card then press Enter Only the Users and Groups whose names correspond to what you have keyed in appear in the list Access All All Users and Groups appear in the list Full Access Only Users and Groups with Full Access permissions appear...

Page 141: ...appear in the list No Access Only Users and Groups with No Access Mount USB permissions appear in the list Config All All Users and Groups appear in the list Permitted Only Users and Groups with Permitted Config permissions appear in the list Restricted Only Users and Groups with Restricted Config permissions appear in the list PON All All Users and Groups appear in the list Permitted Only Users a...

Page 142: ...ss Mode page 127 If there is no activity from the user occupying the port for the amount of time set here the user is timed out and the port is released The first user to send keyboard or mouse input after the port has been released gets to occupy the port Input a value from 0 to 255 seconds The default is 3 seconds A setting of 0 causes the port to be released the instant there is no input Edit P...

Page 143: ...to the port and the Adapter s firmware level The Properties panel allows you to make configuration settings for the selected port An explanation of the Port Properties configuration fields is given on the next page please refer to the table on page 127 for further details The Exit Macro panel contains a dropdown listbox of user created System macros You can select a macro from the list that will e...

Page 144: ... to move the mouse or strike the keyboard Share Users simultaneously share control over the port Input from the users is placed in a queue and executed chronologically Under these circumstances users can take advantage of the Message Board which allows users to communicate with each other regarding control of the keyboard and mouse or keyboard mouse and video of a Share port see The Message Board ...

Page 145: ...arily intended to be used when connecting both KVM and serial ports KA7140 from a single server to the switch To associate a port with the currently selected one click Add In the dialog box that appears key in the port s number then click OK The port s number and name appear in the main panel To remove an unwanted associated port select it in the main panel then click Remove ...

Page 146: ...m the Port Access page rather than having to control the power status by opening a separate web session to the PON device When the Power Management page comes up it looks similar to the one below Note This page is only available when a PON device is connected to the switch Adding Removing Associations To associate an outlet with the selected port do the following 1 Click Add The PON Mapping dialog...

Page 147: ...gs directly from this page by clicking the Configuration button When you do the Pon Outlet Configuration dialog box appears Set the configuration options according to the information in the table below Heading Explanation Station The name of the device that the outlet belongs to Port The outlet s current name Name An editable field for naming the outlet Each outlet can be given a distinctive name ...

Page 148: ...ted the PON device waits for the amount time set in the Power Off Delay field and then turns the Outlet s power Off Turning the power off performs a cold non safe shutdown There is no scheduled restart available with this shutdown method Mac Address The Mac Address of the PON unit goes here Power On Delay Sets the amount of time the PON device waits after the Power Button is clicked before it turn...

Page 149: ...or the outlet s associated with the selected port Adding an Outlet Schedule To set up an outlet schedule do the following 1 Select the desired outlet in the main panel then click Schedule The PON Outlet Schedule dialog box with default settings similar to the one below comes up 2 Click Add An Outlet Schedule dialog box similar to the one below comes up ...

Page 150: ... all power operations listed in the Outlet Schedule dialog box click Stop Synchronization If more than one outlet has been selected for association with a port Synchronization can be used to standardize their configurations Enabling Synchronization by checking the checkbox brings up the Pon Outlet Configuration dialog box see Configuration page 130 The settings that you make are applied to all the...

Page 151: ...134 Chapter 8 User Management Overview When you select the User Management tab the screen comes up with the Users page displayed Browser GUI AP GUI ...

Page 152: ...mn headings In the AP GUI the section below the Sidebar list provides a filter that allows you to manage the list Click the arrow at the right of the list box to select whether you want to view only Users only Groups or both Users and Groups Click to put a check in the Active checkbox to filter out any users whose accounts are not active To only select Users or Groups that match a particular strin...

Page 153: ...tebook opens with the User tab selected User Type Role Super Administrator Access and manage ports and devices Manage Users and Groups Configure the overall installation Configure personal working environment Administrator Access and manage authorized ports and devices Manage Users and Groups Configure personal working environment User Access authorized ports and devices Manage authorized ports an...

Page 154: ...tor Administrator and User There is no limitation on the number of accounts that can be created in each category The Super Administrator is responsible for the overall installation configuration and maintenance user management and device and port assignments The Super Administrator s permissions see page 138 are automatically assigned by the system and cannot be altered The default permissions for...

Page 155: ... to access the system log see Log page 190 Enabling View Only limits users to only being able to view the display of connected devices They cannot control port access nor can they input any keyboard or mouse signals to the devices they view Enabling Windows Client allows a user to download the Windows Client AP software and access the KVM over IP switch with it in addition to or instead of the bro...

Page 156: ...pe of the account select Account never expires if you do want to limit the amount of time that the account remains in effect select Account expires on and key in the expiration date To require a user to change his password at the next logon select User must change password at next logon This can be used by the administrator to give the user a temporary password to log in for the first time and the...

Page 157: ...ed band The large main panel shows the user s name the description that was given when the account was created and whether the account is currently active or has been disabled Modifying User Accounts To modify a user account do the following 1 In the Sidebar User list click the user s name or In the main panel select the user s name 2 Click Modify 3 In the User page that comes up make your changes...

Page 158: ...up instead of having to set them for each user individually Multiple groups can be defined to allow some users access to specific devices while restricting other users from accessing them Creating Groups To create a group do the following 1 Select Groups on the menu bar Browser GUI or Select Groups in the Sidebar AP GUI 2 Click Add at the bottom of the main panel The Group notebook opens with the ...

Page 159: ...he Sidebar Group list can expand and collapse If the list is expanded click the minus symbol next to the Users icon to collapse it if it is collapsed there is a plus symbol next to the icon Click the plus symbol to expand it The large main panel shows the group s name and the description that was given when the group was created the Status column is inactive Repeat the above procedure to add addit...

Page 160: ...me 2 Click Modify 3 In the Group notebook that comes up make your changes then click Save Note The Group page is discussed on page 141 the Members page is discussed on page 146 The Devices page is discussed on page 148 Deleting Groups To delete a group do the following 1 In the Sidebar click the Groups icon 2 In the main panel select the group s name 3 Click Delete 4 Click OK ...

Page 161: ...debar User list click the user s name or In the main panel select the user s name 2 Click Modify 3 In the User notebook that comes up select the Groups tab A screen similar to the one below appears 4 In the Available column select the group that you want the user to be in 5 Click the Right Arrow to put the group s name into the Selected column 6 Repeat the above for any other groups that you want ...

Page 162: ... the user s name 2 Click Modify 3 In the User notebook that comes up select the Groups tab A screen similar to the one below appears 4 In the Selected column select the group that you want to remove the user from 5 Click the Left Arrow to remove the group s name from the Selected column It goes back into the Available column 6 Repeat the above for any other groups that you want to remove the user ...

Page 163: ...k that comes up select the Members tab A screen similar to the one below appears 4 In the Available column select the user that you want to be a member of the group 5 Click the Right Arrow to put the user s name into the Selected column 6 Repeat the above for any other users that you want to be members of the group 7 Click Save when you are done Note If a user has permissions in addition to the on...

Page 164: ...t the group s name 2 Click Modify 3 In the Group notebook that comes up select the Members tab A screen similar to the one below appears 4 In the Selected column select the user that you want to remove from the group 5 Click the Left Arrow to remove the user s name from the Selected column It goes back into the Available column 6 Repeat the above for any other users that you want to remove from th...

Page 165: ... and the devices connected to them are assigned on a port by port basis from the User or Group list on the Sidebar of the User Management page Assigning Device Permissions From the User s Notebook To assign a device permissions to a user from the User s notebook do the following 1 In the Sidebar User list click the user s name or In the main panel select the user s name 2 Click Modify 3 In the Use...

Page 166: ...This entry does not appear for switches that do not support the USB Virtual Media function Click the icon in the row that corresponds to the port you want to configure to cycle through the choices Full Access means that the User can mount read and write the virtual media View Only means that the user can only read already mounted virtual media data Config The Config column is where a user s permis...

Page 167: ...upported E g h ds would return hands and hoods h nd would return hand and hind but not hard h ds or h ks would return hands and hooks Access All All ports appear in the list Full Access Only ports configured as Full Access ports appear in the list View Only Only ports configured as View Only ports appear in the list No Access Only ports configured as No Access ports appear in the list USB All All ...

Page 168: ...the group s name 2 Click Modify 3 In the Groups notebook that comes up select the Devices tab 4 The screen that comes up is the same one that appears in the User s notebook The only difference is that whatever settings you make apply to all members of the group instead of just one individual member Make your device assignments according to the information described under Assigning Device Permissio...

Page 169: ...vice Management KVM Devices Device Information The Device Management page opens with the top level KVM over IP switch selected in the Sidebar and the Device Information item selected on the menu bar Browser GUI AP GUI ...

Page 170: ...ected to the KVM over IP switch are changed to grayscale This can speed up I O transfer in low bandwidth situations If Enable Client AP Device List is enabled the switch appears in the Server List when using the WinClient or Java Client AP see Windows Client AP Login page 46 and Java Client AP Login page 50 If this option is not enabled the switch can still be connected to but its name will not ap...

Page 171: ...d on all attached servers currently in the Sidebar Note 1 On a KVM switch that is cascaded from the KVM over IP switch only one port can perform a Keyboard Mouse broadcast at a time 2 For Mouse Broadcast you and all the servers must be running the same OS all the monitors must have the same resolution and all the screens must have an identical layout The Console Keyboard Language setting lets you ...

Page 172: ...KL1108V KL1116V User Manual 155 Network The Network page is used to specify the network environment Each of the elements on this page is described in the sections that follow ...

Page 173: ...s used users must specify the port number as part of the IP address when they log in If an invalid port number or no port number is specified the KVM over IP switch will not be found An explanation of the fields is given in the table below Note 1 Valid entries for all of the Service Ports are from 1 65535 2 Service ports cannot have the same value You must set a different value for each one 3 If t...

Page 174: ... network adapter listbox and the listbox is disabled you cannot configure Network Adapter 2 3 Configure the IP and DNS server addresses for Network Adapter 1 see the sections below Redundant NIC Not Enabled Two IP Addresses If you choose not to enable the Redundant NIC function the two NICs can be configured with separate interfaces Users can log into the KVM over IP switch with either IP address ...

Page 175: ...he switch starts up it waits to get its IP address from the DHCP server If it hasn t obtained the address after one minute it automatically reverts to its factory default IP address 192 168 0 60 2 If the switch is on a network that uses DHCP to assign network addresses and you need to ascertain its IP address see IP Address Determination page 233 for information DNS Server For automatic DNS Server...

Page 176: ...To specify the DNS Server address manually select the Set DNS server address manually radio button and fill in the addresses for the Preferred and Alternate DNS servers with values appropriate for your network Note Specifying the Alternate DNS Server address is optional Network Transfer Rate This setting allows you to tailor the size of the data transfer stream to match network traffic conditions ...

Page 177: ...ith a series of related panels as described below Event Destination SMTP Settings To have the KVM over IP switch email reports from the SMTP server to you do the following 1 Enable the Enable report from the following SMTP server and key in either the IPv4 address IPv6 address or domain name of the SMTP server 2 If your server requires a secure SSL connection put a check in the My server requires ...

Page 178: ...ing the report to more than one email address separate the addresses with a semicolon The total cannot exceed 256 Bytes Log Server Important transactions that occur on the KVM over IP switch such as logins and internal status messages are kept in an automatically generated log file Specify the MAC address of the computer that the Log Server runs on in the MAC address field Specify the port used by...

Page 179: ...t range is 1 65535 Note The logs that are notified of SNMP trap events are configured on the Notification Settings page under the Log tab See Log Notification Settings page 193 for details Syslog Server To record all the events that take place on KVM over IP switches and write them to a Syslog server do the following 1 Check Enable 2 Key in either the IPv4 address IPv6 address or domain name of th...

Page 180: ...e KVM over IP switch through a RADIUS server do the following 1 Check Enable 2 Select Preferred or Alternate RADIUS server 3 Fill in the IP addresses and service port numbers for the Preferred and Alternate RADIUS servers You can use the IPv4 address the IPv6 address or the domain name in the IP fields 4 Select the Authentication Type 5 In the Timeout field set the time in seconds that the KVM ove...

Page 181: ...was created on the KVM over IP switch See Adding Users page 136 LDAP LDAPS Authentication and Authorization Settings To allow authentication and authorization for the KVM over IP switch via LDAP LDAPS refer to the information in the table below Item Action Enable Put a check in the Enable checkbox to allow LDAP LDAPS authentication and authorization Type Click a radio button to specify whether to ...

Page 182: ...N Set the distinguished name of the search base This is the domain name where the search starts for user names Timeout Set the time in seconds that the KVM over IP switch waits for an LDAP or LDAPS server reply before it times out Item Action ...

Page 183: ...ups in AD are matched User privileges are the ones configured for the User and the Groups he belongs to on the switch Note For more information on configuring LDAP you can download the full LDAP instructional manual from our website CC Management Settings To allow authorization for the KVM over IP switch through a CC Control Center server check Enable and fill in the CC Server s IP address and Ser...

Page 184: ...e Network IP Installer Service Ports IPv4 Settings IPv6 Settings ANMS Event Destination Log Server SNMP Trap Authentication CC Management Download the KN MIB File on our website from any KN8 product page under Support and Download To connect to the switch through an MIB browser use the instructions below to add an SNMP Agent to allow access from the computer you will use to configure to the switch...

Page 185: ... Enter the IP address of a computer that will access the switch via a MIB browser 6 Select the Access Type and click Save 7 From a MIB browser import the MIB file and then enter the IP address of the switch Note Download the KN MIB File on our website from any KN8 product page under Support and Download ...

Page 186: ... the switch s modem port To enable support for PPP modem operation click to put a checkmark in the Enable Out of Band Access checkbox Note See PPP Modem Operation page 269 for PPP setup and operation When you enable Out of Band Access the Enable Dial Back and Enable Dial Out functions become available as described in the sections that follow ...

Page 187: ...modem that is convenient for the user as follows 1 Key the password that the users must specify in the Password field 2 When connecting to the KVM over IP switch s modem users spec ify the phone number of the modem that they want the KVM over IP switch to dial back to as their Username and specify the password set in the Password field for their password Item Action ISP Settings Specify the teleph...

Page 188: ...MTP Settings page 160 Note This email notification differs from the one configured under SMTP Settings page 160 in that it uses the ISP mail server rather than the internal company s mail server Key in the IPv4 address IPv6 address or domain name of your SMTP server in the SMTP Server IP Address field Key in the email address of the person responsible for the SMTP server or some other equally resp...

Page 189: ...lanation Allowed Sets the number of consecutive failed login attempts that are permitted from a remote computer The default is 5 times Timeout Sets the amount of time a remote computer must wait before attempting to login again after it has exceeded the number of allowed failures The default is 3 minutes Lock Client PC If this is enabled after the allowed number of failures have been exceeded the ...

Page 190: ...y filters have been configured they appear in the IP Filter and or MAC Filter list boxes To enable IP and or MAC filtering Click to put a check mark in the IP Filter Enable and or MAC Filter Enable checkbox If the include button is checked all the addresses within the filter range are allowed access all other addresses are denied access If the exclude button is checked all the addresses within the...

Page 191: ... checkbox To filter a continuous range of addresses key in the end number of the range in the To field Note This description is for the AP GUI The Browser GUI differs as follows 1 It doesn t offer an IPv4 or IPv6 choice It only has From and To fields for IPv4 filtering 2 It doesn t have a checkbox to specify a single IP address To filter a single IPv4 address key the same address in both the From ...

Page 192: ...er and a MAC filter in other words if a computer s address is allowed by one filter but blocked by the other then the blocking filter takes precedence the computer s access is blocked Modifying Filters To modify a filter select it in the IP Filter or MAC Filter list boxes and click Modify The Modify dialog box is similar to the Add dialog box When it comes up simply delete the old address es and r...

Page 193: ...ring then the user would have to key in 192 168 0 126 abcdefg Note 1 Users must place a forward slash between the IP address and the string 2 If no login string is specified here anyone will be able to access the KVM over IP switch login page using the IP address alone This makes your installation less secure The following characters are allowed in the string 0 9 a z A Z _ The following characters...

Page 194: ... with only a Username The default is 6 Password Must Contain At Least Checking any of these items requires users to include at least one uppercase letter one lowercase letter or one number in their password Note This policy only affects user accounts created after this policy has been enabled and password changes to existing user accounts Users accounts created before this policy was enabled and t...

Page 195: ...ndom cycle of any or all of them Enabling encryption affects system performance no encryption offers the best performance the greater the encryption the greater the adverse effect If you enable encryption the performance considerations are as follows RC4 offers the least impact on performance DES is next then 3DES or AES The RC4 DES combination offers the least impact of any combination ...

Page 196: ...have data from the remote server written to them Browser Service Enabling Browser Service allows the administrator to restrict browser access to the KVM over IP switch After checking Browser Service drop down the listbox to select the degree of restriction Disable Browser means no browser access is permitted Disable HTTP means browser access is permitted but users must access the switch with an HT...

Page 197: ... generate your own private key and SSL certificate Obtaining a CA Signed SSL Server Certificate For the greatest security we recommend using a third party certificate authority CA signed certificate To obtain a third party signed certificate go to a CA Certificate Authority website to apply for an SSL certificate After the CA sends you the certificate and private encryption key save them to a conv...

Page 198: ...ries that are valid for your site according to the example information in the following table Information Example Country 2 letter code TW State or Province Taiwan Locality Taipei Organization Your Company Ltd Unit Techdoc Department Common Name mycompany com Note This must be the exact domain name of the site that you want the certificate to be valid for If the site s domain name is www mycompany...

Page 199: ...ird party CA to apply for their signed SSL certificate 5 After the CA sends you the certificate save it to a convenient location on your computer Click Browse to locate the file then click Upload to store it on the KVM over IP switch Note When you upload the file the KVM over IP switch checks the file to make sure the specified information still matches If it does the file is accepted if not it is...

Page 200: ...parameters according to the information below Time Zone To establish the time zone that the KVM over IP switch is located in drop down the Time Zone list and choose the city that most closely corresponds to where it is at If your country or region employs Daylight Saving Time Summer Time check the corresponding checkbox ...

Page 201: ...g 1 Check the Enable auto adjustment checkbox 2 Drop down the time server list to select your preferred time server or Check the Preferred custom server IP checkbox and key in either the IPv4 address IPv6 address or domain name of the time server of your choice 3 If you want to configure an alternate time server check the Alternate time server checkbox and repeat step 2 for the alternate time serv...

Page 202: ...KL1108V KL1116V User Manual 185 PON Devices Configuration Page When a PON device is selected in the Sidebar its Configuration page comes up Browser GU AP GUI ...

Page 203: ... outlet the same setting at the same time click to put a check mark in front of the outlets you want to configure When you change the setting for any one of the outlets each of the selected outlets will get the new setting To change the setting for all of the outlets at the same time click to put a check mark in front of the PON s name All of the outlets are selected When you change the setting fo...

Page 204: ...KL1108V KL1116V User Manual 187 Blade Servers Configuration Page For Super Administrators when a Blade Server is selected in the Sidebar its Configuration page comes up Browser GUI AP GUI ...

Page 205: ... servers contact your dealer for help Include KVM This item is for information purposes and can t be edited If the server supports a KVM function this box is checked Otherwise it is unchecked Server Name For convenience you can give the server a name Server IP Key in the server s IP address IPv4 IPv6 or domain name used to access the server via a serial connection Telnet or SSH Service Port Key in...

Page 206: ...ick Modify Make your changes on the Setup Blade Server dialog box To remove a blade server first select it in the Sidebar then click Delete Web Access To access the blade server s Web page first select it in the Sidebar then click Access Web Timeout The amount of time that the KVM over IP switch waits for a response from the server before it stops scanning for information Web URL Key in the server...

Page 207: ...0 Log Overview The KVM over IP switch logs all the events that take place on it To view the contents of the log click the Log tab The device s Log Information page similar to the one below appears Browser GUI AP GUI ...

Page 208: ... Filter Filter lets you narrow the log event display to ones that occurred at specific times ones containing specific words or strings or ones involving specific users When you access this function the log filter dialog box appears at the bottom of the page Button Explanation Pause Clicking Pause stops the display of new events When the display is paused the button changes to Resume Click Resume t...

Page 209: ... A icon at the lower right of the calendar panel Information Filters for a particular word or string Key the word or string into the Information text box Only events containing that word or string are displayed Wildcards for single characters for multiple characters and the keyword or are supported E g h ds would return hands and hoods h nd would return hand and hind but not hard h ds or h ks woul...

Page 210: ...MP trap SMTP email written to the SysLog file or any combination of the three A check mark indicates that notification of the event is enabled for the method specified in the column heading an X indicates that notification is not enabled Note In any of the columns you can use Shift Click or Ctrl Click to select a group of events Clicking to enable disable any one of them causes all of them to chan...

Page 211: ...hapter 11 Maintenance Overview The Maintenance function is used to upgrade firmware backup and restore configuration and account information ping network devices and restore default values Browser GUI AP GUI ...

Page 212: ...ge 3 Click Browse navigate to the directory that the new firmware file is in and select the file 4 Click Upgrade Firmware to start the upgrade procedure If you enabled Check Main Firmware Version the current firmware level is compared with that of the upgrade file If the current version is equal to or higher than the upgrade version a popup message appears to inform you of the situation and stops ...

Page 213: ...oblem 1 Power off the switch 2 Press and hold the Reset Switch in see Lock LEDs Reset Switch page 13 3 While holding the Reset Switch in power the switch back on This causes the switch to use the original factory installed main firmware version Once the switch is operational you can try upgrading the main firmware again by logging on to the KVM over IP switch via web browser see Main Firmware Upgr...

Page 214: ...e allows you to view and update KVM adapter firmware and display information This section refers to the KVM adapter cables that provide the EDID display information to the connected server which allow its video to be displayed on the local console monitor Browser GUI AP GUI ...

Page 215: ...apters you want to upgrade 5 Click Upgrade Adapters to start the upgrade procedure If you enabled Check Adapter Firmware Version the current firmware level s are compared with that of the upgrade versions If the current version is equal to or higher than the upgrade version a message appears in the adapters Progress column informing you that no upgrade is available and stops the upgrade procedure ...

Page 216: ...Adapter Cable firmware stored on the switch s Main firmware You can use this information to compare it to the F W Version listed for the connected Adapter Cables For optimum compatibility we recommend upgrading your Adapter Cable s firmware to match that stored with the switch s Main firmware Browser GUI AP GUI ...

Page 217: ... and update it on the Adapter Cable The EDID information tells the server s video card about the hardware of the display it is connected to in this case the monitor connected to the KVM console Use the Display Information button to obtain the local monitor s Preferred Resolution optional and apply it with the Select Preferred Resolution drop down menu then click Write If the local console is not c...

Page 218: ... the problem 1 Unplug the Adapter from the server it is connected to 2 Slide its Firmware Upgrade Recovery Switch located next to the Cat 5e connector to the RECOVER position 3 Plug the Adapter back into the server 4 Repeat the Adapter upgrade procedure After the Adapter has been successfully upgraded unplug the Adapter from the server it is connected to slide the Firmware Upgrade Recovery Switch ...

Page 219: ...the following 1 In the Password field key in a password for the file Note 1 Setting a password is optional If you do not set one the file can be restored without specifying a password 2 If you do set a password make a note of it since you will need it to be able to restore the file 2 Click Backup 3 When the browser asks what you want to do with the file select Save to disk then save it in a conven...

Page 220: ...enamed the file you can leave the new name There is no need to return it to its original name 2 If you set a password when you created the file key it in the Password field 3 Select as many of the options that are presented as you wish to restore 4 Click Restore After the file is restored a message appears to inform you that the procedure succeeded ...

Page 221: ... ENABLESSLV3 Enables SSLv3 protocol GET Gets current configuration HELP Provides Help information for commands LDAPDEBUG Debugs ldap communication NETINFO Displays network statistics information PING Displays ping host information SETLDAPMEMBER Sets new value for ldap member SETLDAPMEMBEROF Sets new value for ldap memberof SETPROMPT Sets prompt string SETSSLCIPHER Sets SSL cipher strength SOCKINFO...

Page 222: ...itself and implement all the new settings when you log out Following the reset wait approximately 30 to 60 seconds before logging back in If you change the switch s IP Address see Network page 155 the checkbox is automatically checked and the KVM switch will reset when you log out If you clear the check mark before logging out the changed IP settings will be ignored and the original IP address set...

Page 223: ...erview Download is used to download stand alone AP versions of the Windows Client the Java Client and the Log Server Click the program you want to download save it to a convenient location on your hard disk and run it from there ...

Page 224: ...ch selected in the sidebar Note 1 The WinClient and Java Client AP programs have a hidden Control Panel at the upper center of the screen that becomes visible when you mouse over it The Browser version s Control Panel only appears after you switch to a port The Control Panel is discussed on page 59 2 See KVM Devices and Ports Connections Page page 100 for details about the Port Access Connections ...

Page 225: ...uble click its icon in the Sidebar or double click anywhere on its line entry in the main central panel or select it in the main panel and click Connect at the bottom right of the page To connect to a port when the port is selected in the Sidebar click Connect at the right of the Status panel see Status page 101 Once you switch to a port its screen displays on your monitor and your keyboard and mo...

Page 226: ...the toolbar displays mouse and keyboard input has no effect on the server connected to the port To carry out operations on the server close the toolbar by clicking its X icon To return to the Port Access Connections page either click the appropriate icon see The Toolbar Icons page 210 or tap the GUI hotkey again Note 1 You can adjust the toolbar transparency see Video Settings page 73 2 The toolba...

Page 227: ...unction see Filter page 96 This allows you to monitor their activity without having to switch among them manually Click to skip from the current port to the next accessible one without having to recall the Port Access page Click to skip from the current port to the last accessible port on the entire installation without having to recall the Port Access page Click to recall the Port Access page Cli...

Page 228: ...ation in Auto Scan Mode see Multiuser Operation page 216 Auto Scanning The Scan function automatically switches among all the ports that are accessible to the currently logged on user at regular intervals so that the user can monitor their activity automatically Users can also limit the number of ports scanned with the Filter function of the Sidebar See KVM Devices and Ports Connections Page page ...

Page 229: ... Auto Scan While Auto Scan Mode is in effect ordinary keyboard functions are suspended You must exit Auto Scan Mode in order to regain normal control of the keyboard To exit Auto Scan Mode press Esc or the Spacebar Auto Scanning stops when you exit Auto Scan Mode Skip Mode Skip Mode allows you to switch ports in order to monitor the servers manually You can dwell on a particular port for as long o...

Page 230: ...ee The Toolbar Icons page 210 The toolbar closes and the Port Access Page appears GUI Hotkey Summary Table The following table presents a summary of the GUI Hotkey actions after you have accessed a port See User Preferences page 116 to set the GUI Hotkey To Do This Open the Toolbar Click the GUI Hotkey twice Open the Port Access Page The Toolbar is open Click the GUI Hotkey once The Toolbar is not...

Page 231: ... is first invoked it scans through each of the ports that were selected for Auto Scanning with the Filter function see Filter page 96 As it scans the border of the panel that has the focus becomes highlighted Only ports that are accessible to the user are displayed For ports that are not accessible the panel is blank If the server connected to a port is on line its screen displays in its panel oth...

Page 232: ...tiple user operation in Panel Array Mode see Multiuser Operation page 216 Click and drag to move the toolbar Note This icon is only available with the Windows Clients To move the Java Client toolbars click on any empty space and drag Pause panel scanning leaving the focus on the panel that currently has it Move back four panels Move to the previous panel Move to the next panel Move ahead four pane...

Page 233: ...e other users on the bus are switched to the port that was being accessed when Auto Scan Mode stopped Panel Array Mode If a user has invoked Panel Array Mode see page 214 and then another user logs on and gets assigned to the same bus at first user the new user sees the GUI Main Page but as soon as he accesses any port he automatically enters Panel Array Mode since he is sharing the bus with the o...

Page 234: ...t switched ports goes to the new port and the new bus the other users on the original bus remain on the original port and original bus Independent bus switching does not work when Auto Scan Mode or Panel Array Mode is being used by one of the members of the bus We recommend that the user who starts Panel Array Mode set it to display at least four panels Otherwise it is possible that the other user...

Page 235: ... page 44 2 Click the Download tab and download the Log Server AP program 3 Go to the location on your hard disk that you downloaded the Log Server program to and double click its icon LogSetup exe to bring up the Windows Client Connection Screen Note If the browser cannot run the file save it to disk instead and run the file from your disk The Log Server installation screen appears 4 Click Next Th...

Page 236: ...Note 1 The MAC address of the Log Server computer must be specified in the ANMS settings 2 The Log Server requires the Microsoft Jet OLEDB 4 0 driver if the program doesn t start The screen is divided into three components A Menu Bar at the top A panel that will contain a list of Matrix KVM switches in the middle A panel that will contain an Events List at the bottom Each of the components is expl...

Page 237: ...nable it Configure The Configure menu contains three items Add Edit and Delete They are used to add new units to the List edit the information for units already on the list or delete units from the list To add a unit to the list click Add To edit or delete a listed unit first select the target in the List window then open this menu and click Edit or Delete When you choose Add or Edit a dialog box ...

Page 238: ...r the Log Server is running on or its DNS name Port The port number that was assigned to the Log Server under Device Management Description This field is provided so that you can put in a descriptive reference for the unit to help identify it Limit This specifies the number of days that an event should be kept in the Log Server s database Events that exceed the amount of time specified here can be...

Page 239: ...sulted from the previous search Server List Matrix KVM switches are listed according to their IP address Select the unit that you want to perform the search on from this list You can select more than one unit for the search If no units are selected the search is performed on all of them Priority Sets the level for how detailed the search results display should be Least is the most general Most is ...

Page 240: ...ect the time that you want the search to end at Pattern Key in the pattern that you are searching for here The multiple character wildcard is supported E g h ds would match hands and hoods Results Lists the events that contained matches for the search Search Click this button to start the search Print Click this button to print the search results Export Click this button to save the search results...

Page 241: ...onnect if its previous attempt to connect failed When you click this item a dialog box similar to the one below appears Key in the number of seconds then click OK to finish Help From the Help menu click Contents to access the online Windows Help file The help file contains instructions about how to setup operation and troubleshoot the Log Server ...

Page 242: ...in panels The upper List panel lists all of the units that have been selected for the Log Server to track The lower Event panel displays the tick information for the currently selected unit If there are more than one unit the selected unit is the one that is highlighted To select a unit in the list simply click on it ...

Page 243: ...kbox is not checked the field displays Paused and the ticks are not recorded Note Even though a unit is not currently the one selected if its ID checkbox is checked the Log Server will still record its ticks Address This is the IP Address or DNS name that was given to the unit when it was added to the Log Server Port This is the Access Port number assigned to the unit Connection If the Log Server ...

Page 244: ... any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning Avoid circuit overloads Before connecting equipment to a circuit know the power supply s limit and never exceed it Always review the electrical specifications of a circuit to ensure that you are not creating a dangerous condition or that one does not al...

Page 245: ...r through cabinet slots They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or...

Page 246: ... pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Make sure that all equipment used on the rack including power strips and other electrical conn...

Page 247: ...e have the following information ready beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help Email Support support aten usa com On...

Page 248: ...hite Mouse 1 x USB Type A Female White LAN 2 x RJ 45 Female PON 1 x RJ 45 Female Serial 2 x RJ 45 Female Modem 1 x RJ 45 Female Power 1 x 3 prong AC socket Switches Power 1 x Rocker LCD Power 1 x Pushbutton LCM Adjustment 4 x Pushbutton Port Selection 8 x Pushbutton 16 x Pushbutton KVM Reset 1 x Semi recessed Pushbutton LEDs Port Online 8 Green 16 Green Selected 8 Orange 16 Orange Power 1 Blue Loc...

Page 249: ... 1000 1 Luminance 250 cd m Video 1920 x 1200 60 Hz Local 1920 x 1200 60 Hz Remote Scan Interval 1 255 sec Input 100 240V AC 50 60 Hz 1A Power Consumption 110V 29W 220V 29 4W 110V 32 1W 220V 32 4W Environment Operating Temp 0 40o C Storage Temp 20 60o C Humidity 0 80 RH Non condensing Physical Properties Housing Metal Weight 15 22 kg 15 28 kg Dimensions L x W x H 48 00 x 70 12 x 4 40 cm Function KL...

Page 250: ...page 153 The Local Console The easiest way to assign an IP address is from the local console Refer to Network page 155 for details on the procedure involved IP Installer For client computers running Windows an IP address can be assigned with the IP Installer utility The utility can be obtained from the Download area of our website Look under Driver SW and the model of your switch After downloading...

Page 251: ...rmation appropriate to your network 5 Click Set IP 6 After the IP address shows up in the Device List click Exit See IP Installer page 156 for more information Browser 1 Set your client computer s IP address to 192 168 0 XXX Where XXX represents any number or numbers except 60 192 168 0 60 is the default address of the KL1108V KL1116V 2 Specify the switch s default IP address 192 168 0 60 in your ...

Page 252: ... page 153 Once you have determined what the IPv6 address is you can use it when logging in from a browser or the Win and Java Client AP programs For example If you are logging in from a browser you would key in http fe80 2001 74ff fe6e 59 5 for the URL bar If you are logging in with the AP program you would key fe80 2001 74ff fe6e 59 5 for the IP field of the Server panel see Windows Client AP Log...

Page 253: ... fe6e 59 As above the address is displayed in the General list box of the Device Management Device Information page see page 153 Once you have determined what the IPv6 address is you can use it when logging in from a browser or the Win and Java Client AP programs For example If you are logging in from a browser you would key in http 2001 74ff fe6e 59 for the URL bar If you are logging in with the ...

Page 254: ...ause the certificate s name is not found on Microsoft s list of Trusted Authorities You have two options 1 you can ignore the warning and click Yes to go on or 2 you can install the certificate and have it be recognized as trusted If you are working on a computer at another location accept the certificate for just this session by clicking Yes If you are working at your own computer install the cer...

Page 255: ...icate dialog box appears Note There is a red and white X logo over the certificate to indicate that it is not trusted 2 Click Install Certificate 3 Follow the Installation Wizard to complete the installation Unless you have a specific reason to choose otherwise accept the default options The Wizard presents a caution screen 4 Click Yes ...

Page 256: ...plete the installation 6 Click OK to close the dialog box Certificate Trusted The certificate is now trusted When you click View Certificate you can see that the red and white X logo is no longer present further indication that the certificate is trusted ...

Page 257: ...o avoid having to input information during key generation the following additional parameters can be used C ST L O OU CN emailAddress Examples openssl req new newkey rsa 1024 days 3653 nodes x509 keyout CA key out CA cer config openssl cnf subj C yourcountry ST yourstateorprovince L yourlocationor city O yourorganiztion OU yourorganizationalunit CN yourcommonname emailAddress name yourcompany com ...

Page 258: ...esponding due to improper mouse and or keyboard reset Unplug the cable s from the console port s then plug it back in again Sudden loss of network connection due to local reset of KL1108V KL1116V Close your KL1108V KL1116V connection Wait approximately 30 seconds and log in again Mouse Pointer Confusion If you find the display of two mouse pointers local and remote to be confusing or annoying you ...

Page 259: ...t the screen resolutions of the connected computers to something higher than 1280 x 1024 see Screen Resolutions Higher than 1280 x 1024 page 255 When I switch to one of the computers on my installation the LCD monitor screen goes blank All I see is a black screen The maximum screen resolution of the KL1108V KL1116V s integrated LCD monitor is 1280 x 1024 The screen resolution of the problem comput...

Page 260: ... slash and correct login string when you specify the KVM over IP switch IP address See Login String page 176 Sudden loss of network connection Close your connection to the KVM over IP switch Wait approximately 30 seconds and log in again No remote server video display on the client computer Check that your KVM Adapter Cable s firmware version is the same as the version stored in the switch s Main ...

Page 261: ...first time If another user was waiting on the port he takes precedence and gets the port The correct way to return to the port is to click the Close icon at the top right of the Port Access page I have been given an account but I am unable to log in 1 Make sure that you have correctly specified your Username and Password 2 Make sure that the administrator has given you the necessary permission to ...

Page 262: ...erver pointer is actually at the location you think it is at Otherwise you might perform a mouse operation and because of net lag the remote server pointer may not be at the location that your client computer pointer is at Mouse pointer confusion If you find the display of two mouse pointers local and remote to be confusing or annoying you can use the Toggle Mouse Display function to shrink the no...

Page 263: ...ee Mouse DynaSync Mode page 87 and Manual Mouse Synchronization page 88 for further details After doing the above refer to Sun Linux page 268 under Additional Mouse Synchronization Procedures for further steps to take When I log in with my Linux system the local and remote mouse pointers do not sync Automatic Mouse DynaSync sync only supports USB mice on Windows and Mac G4 or higher systems You mu...

Page 264: ...computer This is a Windows limitation I can t boot my remote server from my Virtual Media drive Your remote server s BIOS doesn t support booting from a USB drive Get the latest firmware and BIOS version for your mainboard from the manufacturer and upgrade your mainboard BIOS If I connect a USB floppy drive to a remote server it can boot the remote server But if I map it to the remote server as a ...

Page 265: ...are reluctant to use the Windows Client Viewer however you can simply use the Java Client Viewer instead After upgrading the firmware the WinClient ActiveX Viewer or WinClient AP do not run The old version of your ocx file was not deleted You must delete the old file There are two methods to delete the file 1 For the ActiveX Viewer Open IE Tools Manage Add ons Delete or disable all occur rences of...

Page 266: ...ng its icon and choosing Run as then choose to run the browser with the administrator account 2 If you are not your client computer s administrator you must ask your client computer s administrator to disable UAC My KL1108V KL1116V units don t show up in the Server List window when I start the WinClient AP program Only units whose Access Port settings for Program see page 156 match the number spec...

Page 267: ...hat the other system is using See The On Screen Keyboard page 83 Java performance deteriorates Exit the program and start again Pressing the Windows Menu key has no effect Java doesn t support the Windows Menu key When I try to Add a folder to be mounted as a virtual media drive I can t select the folder My only choice is Desktop In the folder selection entry field enter the root directory of the ...

Page 268: ... following command m64config res 1024x768x60 2 Log out 3 Log in Video display problems with 13W3 interface systems e g Sun Ultra servers The display resolution should be set to 1024 x 768 Under Text Mode 1 Go to OK mode and issue the following com mands setenv output device screen r1024x768x60 reset all Under XWindow 1 Open a console and issue the following command ffbconfig res 1024x768x60 2 Log ...

Page 269: ...e this driver is used in Windows Office Suite an alternate method of obtaining it is to install Windows Office Suite Once the driver file or Suite has been installed the Log Server will run Problem Resolution Low resolution video the screens don t display clearly This sometimes occurs due to the screens being scaled to fit in the panels Decrease the number of panels that are displayed When multipl...

Page 270: ...icted sites zone and the Internet zone To enable Active Scripting ActiveX controls and Java applets follow these steps a Start Internet Explorer b On the Tools menu click Internet Options c In the Internet Options dialog box click Security d Click Default Level e Click OK 2 Verify that Active Scripting ActiveX and Java are not blocked If some client computers work but others do not verify that Int...

Page 271: ...e Cookies h Click OK i Under History click Clear History and then click Yes j Click OK 5 Make sure that you have the latest version of Microsoft DirectX installed For information about how to install the latest version of Microsoft DirectX visit the following Microsoft Web site http www microsoft com windows directx default aspx url windows directx downloads default htm 6 Make sure that you have t...

Page 272: ...s computers from the local console when the integrated console is closed simply connect an external KVM console with a monitor that supports 1920 x 1200 60 Hz to the KL1108V KL1116V s external console ports 1 From a remote computer log into the KL1108V KL1116V and access the computer whose screen resolution you wish to change 2 Open the computer s Control Panel and double click Display The Display...

Page 273: ...ing you to confirm the settings change click Yes 11 After the Monitor Settings dialog box closes click OK 12 In the Display Properties dialog box click OK This completes the procedure Repeat these steps for any other computer whose screen resolution you wish to change ...

Page 274: ... the KVM over IP Switch connected to a particular router has an IP address of 192 168 1 180 you would log into your router s setup program and access the Port Forwarding sometimes referred to as Virtual Server configuration page You would then specify 192 168 1 180 for the IP address and the port number you want opened for it 9000 for Internet access for example Since configuration setup can vary ...

Page 275: ...tion To configure the KA7140 to interact with the connected device you need to set its serial parameters to match the parameters of the device as follows 1 In the Port Access page Sidebar select the port that the KA7140 is connected to 2 Select Port Configuration on the menu bar The page comes up with the Port Properties tab selected ...

Page 276: ... this to match the data bit setting of the serial console device Default is 8 which is the default for the majority of serial console devices Parity This bit checks the integrity of the transmitted data Choices are None Odd Even Set this to match the parity setting of the serial console device Default is Odd Stop Bits This indicates that a character has been transmitted Set this to match the stop ...

Page 277: ...Appendix 260 KA7140 Pin Assignments Pin assignments for the KA7140 Adapter are given in the table below Pin Assignment 1 DCD 2 RXD 3 TXD 4 DTR 5 GND 6 DSR 7 RTS 8 CTS 9 N A ...

Page 278: ... keyboard The emulation mappings are listed in the table below Note When using key combinations press and release the first key Ctrl then press and release the activation key PC Keyboard Mac Keyboard Shift Shift Ctrl Ctrl Ctrl 1 Ctrl 2 Ctrl 3 Ctrl 4 Alt Alt Print Screen F13 Scroll Lock F14 Enter Return Backspace Delete Insert Help Ctrl F15 ...

Page 279: ...s The corresponding functions are shown in the table below Note When using key combinations press and release the first key Ctrl then press and release the activation key PC Keyboard Sun Keyboard Ctrl T Stop Ctrl F2 Again Ctrl F3 Props Ctrl F4 Undo Ctrl F5 Front Ctrl F6 Copy Ctrl F7 Open Ctrl F8 Paste Ctrl F9 Find Ctrl F10 Cut Ctrl 1 Ctrl 2 Ctrl 3 Ctrl 4 Ctrl H Help Compose ...

Page 280: ... in with your usual Username and Password to bring up the access screen Navigation The left panel shows the KVM over IP Switch at the top and all the serial interface devices connected to it listed below The right panel shows the configuration parameters at the top with the configuration settings in the area below Use the Left and Right Arrow keys and to move the highlight bar between the right an...

Page 281: ...en Port Configuration is selected press the Down Arrow key to highlight the current timeout figure Key in a new timeout figure to overwrite the current one Note There is no way to erase the figure you key in If you want to change it use the Up Arrow key to leave the field then use Down Arrow to come back to it After you come back key in the new figure When you have finished use Down Arrow to highl...

Page 282: ... bring up the list of choices 3 Use the Up and Down Arrow keys to highlight your choice then press Enter When you have finished press the Down Arrow key to highlight Save then press Enter User Preferences User Preferences lets you set a hotkey that brings you back to the access screen from the session you are working in When User Preferences is selected press the Down Arrow key to highlight the cu...

Page 283: ...ced Monitor 2 In the dialog box that comes up make sure that the Hide modes that this monitor cannot display checkbox is unchecked 3 Click the arrow at the right of the Screen refresh rate listbox and select the refresh rate you want from the list that appears Note Make sure that your monitor supports the refresh rate you choose if not you may seriously damage your monitor ...

Page 284: ...the computer you are using to access the KL1108V KL1116V 2 In order for the local and remote mice to synchronize you must use the generic mouse driver supplied with the Windows operating system If you have a third party driver installed such as one supplied by the mouse manufacturer you must remove it Windows 1 Windows 2000 a Open the Mouse Properties dialog box Control Panel Mouse Mouse Propertie...

Page 285: ...e position 6 units in from the left d Disable Enhance Pointer Precision 3 Windows ME Set the mouse speed to the middle position disable mouse acceleration click Advanced to get the dialog box for this 4 Windows NT Windows 98 Windows 95 Set the mouse speed to the slowest position Sun Linux Open a terminal session and issue the following command Sun xset m 1 Linux xset m 0 ...

Page 286: ...ers get them from the administrator 2 An example of setting up a modem dial in program under Windows XP is provided on the next page 3 Once the connection is established open your browser and specify 192 168 192 1 in the URL box Note 1 The default username and password are blank 2 For the modem session the KVM over IP Switch has an IP address of 192 168 192 1 the user side has an IP address of 192...

Page 287: ...x key in a name for the connection for example TPE KN8132 01 then click Next 6 In the Connection Availability dialog box you can select either Anyone s use or My use only depending on your preferences then click Next Note If you are the only user on this client computer this dialog box won t appear 7 In the Phone Number to dial dialog box key in the phone number of the modem connected to the KVM o...

Page 288: ...ser Manual 271 Serial Adapter Pin Assignments SA0142 RJ45 F to DB9 M Black Connector DTE to DCE KL1108V KL1116V RJ45 Pins 8 Modem Device DB9 RTS 1 7 DTR 2 4 TXD 3 3 CTS 4 8 GND 5 5 RXD 6 2 DCD 7 1 DSR 8 6 9 NC not used ...

Page 289: ...KVM over IP switch s features may not be supported depending on the functionality of the cascaded KVM switch For example some switches do not support virtual media 2 The installation cannot be cascaded beyond the second level Supported Power Distribution Units The following is a list of fully supported PDU devices that can be connected to the KVM over IP Switch PE8r Series PE9r Series ...

Page 290: ...Card Readers Read Write KA7166 KA7168 KA7169 KA7177 Adapter Cable only Note These drives can be mounted either as a Drive or as a Removable Disk see Virtual Media page 79 Removable disks allow the user to boot the remote server if the disk contains a bootable OS In addition if the disk contains more than one partition the remote server can access all the partitions ISO Files Read Only Folders Read...

Page 291: ...llowing procedure 1 Power off the KL1108V KL1116V and remove its housing 2 Short the jumper labeled J14 3 Power on the switch The on screen display will show a message informing you that the password information has been cleared 4 Power off the switch 5 Remove the jumper cap from J14 6 Close the housing and start the KL1108V KL1116V back up After you start back up you can use the default Username ...

Page 292: ...ccording to the instructions given for Standard Rack Mounting page 17 While it takes two people to perform a standard installation with an Easy Installation kit one person can mount the switch To install the Easy Installation kit do the following 1 Remove the standard L brackets and the side mounting brackets from both sides of the switch KVM Model Bracket Type Size cm KL1108V KL1116V 19 LCD Stand...

Page 293: ...rts the switch will be to the inside a Screw the front flanges to the rack first b Slide the bars with the rear flanges toward the rack until the flanges make contact with the rack then screw the rear flanges to the rack Rear Attachment Sliding Bracket Support Flange Slide Bar Rear Flange Front Flange LEFT RAIL RIGHT RAIL ...

Page 294: ...t of the switch to the front of the rack only tighten the screws part way 4 Slide the rear attachment sliding brackets along the slide bars until they contact the rear of the switch then use the screws supplied with this package to attach the bars to the rear of the switch tighten the screws all the way Phillips I head M4L6 Phillips I head M4L6 ...

Page 295: ...ining that the switch is properly lined up and operating correctly finish up by fully tightening down the partially tightened front attachment screws inserted in step 3 Dedicated Invocation Keys Two dedicated keys are provided on the keyboard module to make it easy to invoke Hotkey Mode and the OSD as shown in the diagram below Note These keys are toggles Press once to invoke the feature press aga...

Page 296: ...uage English GUI Hotkey Scroll Lock Scroll Lock Port ID Display Port Number Name Port ID Display Duration 3 Seconds Scan Duration 5 Seconds Screen Blanker 0 Minutes disabled Beeper On Viewer Auto Detect Welcome Message Hide Accessible Ports Super Administrators Full for all ports All other users None for all ports ...

Page 297: ... provide a repair service without charge during the Warranty Period If a product is defective ATEN will at its discretion have the option to 1 repair said product with new or repaired components or 2 replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product Replaced products assume the warranty of the original product f...

Page 298: ...5 B Backup 202 Basic Operation 29 Blade Association blade view 110 device view 109 Blade Configuration 109 Blade Configuration Page 108 Blade Servers 108 187 Browser Login 45 C CC Management 166 Certificate private 180 Signing Request 181 Closing the Console 33 Configuration outlet 130 Connecting Java Client AP 52 Windows Client AP 48 Connection screen Java Client AP 51 Windows Client AP 47 Connec...

Page 299: ...IP 173 MAC 173 Firmware upgrading 194 Firmware Upgrade Main firmware 195 Firmware upgrade recovery 196 Front View 11 G General page 153 Groups assigning users 144 146 creating 141 Deleting 143 Managing 141 Modifying 143 removing users 145 147 GUI AP 56 H History 112 Hot Plugging 24 I Installation Single Stage 19 Two Stage 22 Invalid login 44 IP Address determination 233 Filtering 173 IP Installer ...

Page 300: ...Bar 220 Options 224 Log server 161 218 Logging in Browser 45 Java Client AP 50 Local console 44 Windows Client AP 46 Login Invalid login 44 Login Failures 172 Login String 176 M MAC Filtering 173 Macros Search 70 Main Firmware Upgrade 195 Managing Groups 141 Managing Users 136 Message Board Windows Client 77 Mode 179 Modem operation 269 Modifying groups 143 Modifying user accounts 140 Module conne...

Page 301: ...ding 257 Port ID Numbering 28 Port Naming 98 Port Operation 207 Port Properties Device Level 125 Port Level 126 Port Selection 28 Sidebar 94 Port Toolbar 209 Ports connecting 208 Power Management 129 Outlet configuration 130 Outlet schedule 132 synchronization 133 Powering Off and Restarting 27 PPP 269 Private Certificate 180 Private Certificates 240 R Rack mounting Optional 275 Standard 17 RADIUS...

Page 302: ...1 General operation 241 Java Client 249 Log Server 252 Mac Systems 251 Mouse problems 245 Panel Array Mode 252 Redhat 252 Sun Systems 251 Virtual Media 247 Windows Client 248 Trusted Certificates 237 Two IP Addresses 157 Two Stage Installation 22 U Unassociating Ports 111 Upgrade firmware 194 User Interface 53 Local Console 58 Tab bar 55 Web Browser Main Page 53 User interface Page components 54 U...

Page 303: ...286 Windows Client 2 Auto Scanning 211 Message Board 77 Troubleshooting 248 Windows Client AP Connecting 48 Connection Screen 47 File Menu 49 Logging in 46 ...

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