ATEN HDMI VM0202HB User Manual Download Page 46

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VM0202H / VM0202HB User Manual

Upgrade Failed

If the

Upgrade Succeeded

screen doesn't appear, it means that the upgrade

failed to complete successfully. See the next section,

Firmware Upgrade

Recovery

, for how to proceed.

Firmware Upgrade Recovery

There are three conditions that call for firmware upgrade recovery:



When a firmware upgrade is manually aborted.



When the mainboard firmware upgrade fails.



When the I/O firmware upgrade fails.

To perform a firmware upgrade recovery, do the following:

1. Power off the device.

2. Connect the Micro USB cable to the

Firmware Upgrade Port

3. Repeat the upgrade procedure.

Summary of Contents for HDMI VM0202HB

Page 1: ...4K HDMI Matrix Switch 2 x 2 True 4K HDMI Matrix Switch with Audio De Em bedder VM0202H VM0202HB User Manual www aten com ...

Page 2: ...nt in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment Warning Operation of this equipment in a residential environment could cause radio int...

Page 3: ... prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the...

Page 4: ...udio De Embedder 1 IR Remote Control 1 IR Receiver 1 Power Adapter 1 3 pole Terminal Block 1 Mounting kit 1 User Instructions Note 1 Make sure that all the components are present and in good order If anything is missing or was damaged in shipping contact your dealer 2 Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit and or...

Page 5: ...ice 3 Display Device 3 Cables 3 Components 4 VM0202H Front View 4 VM0202H Rear View 5 VM0202HB Front View 6 VM0202HB Rear View 7 IR Remote Control 8 2 Hardware Setup Rack Mounting 9 Grounding 11 Installation 12 VM0202H Installation 12 VM0202HB Installation 13 Installing the RS 232 Controller 15 3 Operation Overview 17 Front Panel Pushbuttons 17 Video Output Pushbuttons 17 Audio Output Pushbutton 1...

Page 6: ...Command 27 Read Command 29 Echo Command 30 CEC Command 31 Panel Button Control Commands 32 EDID Mode Command 33 Reset Command 34 5 The Firmware Upgrade Utility Introduction 35 Downloading the Firmware Upgrade Package 35 Preparation 36 Starting the Upgrade 37 Upgrade Failed 38 Firmware Upgrade Recovery 38 Appendix Safety Instructions 39 General 39 Rack Mounting 41 Technical Support 42 International...

Page 7: ...ibes how to set up your VM0202H VM0202HB installation and all necessary steps are provided Chapter 3 Operation explains the fundamental concepts involved in operating the VM0202H VM0202HB via the front panel pushbuttons and remote control Chapter 4 RS 232 Operation provides a complete list of the serial control protocol commands used when utilizing the RS 232 Serial Port so that an extra source de...

Page 8: ...y in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes ne...

Page 9: ...applications The VM0202H VM0202HB matrix switch delivers superior video resolutions up to 4096 x 2160 60Hz 4 4 4 and also provides high performance routing of 2 HDMI video sources such as high definition Blu ray players home theater PCs camcorders DVD players satellite boxes and stand alone streaming media players to any 2 HDMI displays In addition the built in audio de embedder VM0202HB only allo...

Page 10: ...s Control CEC allows interconnected HDMI devices to communicate and respond to a single remote control Supports ATEN LockPro HDMI cable lock for securing HDMI cables ESD protection for HDMI ports Firmware upgradeable Rack Mountable 1U design VM0202HB Connects 2 HDMI sources to any of 2 HDMI displays Max Data Rate 18 0 Gbps 6 0 Gbps Per Lane Supports True 4K resolutions up to 4096 x 2160 60Hz 4 4 4...

Page 11: ...nnecting a DVI source device Display Device Display devices or receivers with an HDMI Type A input connector Cables 1 HDMI cable for each source device you will be connecting 1 HDMI cable for each display device you will be connecting 1 RS 232 serial cable Note 1 No cables are included in this package We strongly recommend that you purchase high quality cables of appropriate length since this will...

Page 12: ...put Port Pushbutton to select an Input Port Note The OUTPUT 1 2 front panel psuhbuttons have built in Green LEDs that light to indicate they have been selected 2 Input Select LEDs Indicates the input port of the corresponding output port output 1 or 2 3 Power Pushbutton This Pushbutton is to power on and off the VM0202H 2 3 1 ...

Page 13: ...Receives a power adapter to supply power to the VM0202H 4 HDMI Output Ports The cables from your HDMI display devices plug into these ports 5 HDMI Input Ports The cables from your HDMI source devices plug into these ports 6 External IR Receiver Port Connect the IR Receiver unit included with your product via this 3 5 mm Mini Stereo Jack 7 Micro USB Port Use this port to upgrade the Firmware See Th...

Page 14: ... to indicate they have been selected 2 Video Input LEDs Indicates the input port of the corresponding output port output 1 or 2 3 Audio Output Pushbutton Press the Audio Output Pushbutton to select an audio output source Note The OUTPUT 1 2 front panel psuhbuttons have built in Green LEDs that light to indicate they have been selected 4 Audio Input LEDs Indicates the audio input port of the corres...

Page 15: ... display devices plug into these ports 6 HDMI Input Ports The cables from your HDMI source devices plug into these ports 7 Stereo Audio Out Port Connect an audio output device into this port 8 Stereo Line Out Port Connect the cables from your audio output device into these ports 9 Audio Channel Switch Use the switch to set an audio channel from 2 channel or bypass 10 IR Receiver Port Connect the I...

Page 16: ...pushbuttons 1 2 to select the display you want to configure then within 2 seconds press the Input pushbutton 1 2 to select the source for the display For detailed instructions see IR Remote Control Operation page 18 3 Video Input Pushbuttons 1 2 Press Input pushbuttons 1 2 to select the source you want to display after you have pressed an Output pushbutton 1 2 You must press the Input pushbutton w...

Page 17: ...0202HB is identical to the VM0202H 1 Using the screws provided in the Mounting Kit screw the mounting bracket to the side of the unit as show in the diagram below 1 Important safety information regarding the placement of this device is provided on page 39 Please review it before proceeding 2 Make sure that the power to all devices connected to the installation are turned off 3 Make sure that all d...

Page 18: ...VM0202H VM0202HB User Manual 10 2 Screw the bracket into a convenient location on the rack ...

Page 19: ...ices are properly grounded 1 Use a grounding wire to ground the VM0202H VM0202HB by connecting one end of the wire to the grounding terminal and the other end of the wire to a suitable grounded object VM0202H VM0202HB 2 Make sure that the devices that the VM0202H VM0202HB connects to are properly grounded ...

Page 20: ... one end of the wire to the grounding terminal and the other end of the wire to a suitably grounded object Note Do not omit the step Proper grounding helps to prevent damage to the unit from power surges or static electricity 3 Use HDMI cables to connect the video display devices to the HDMI Output Ports on the back of the VM0202H 4 Use HDMI cables to connect the video source devices to the HDMI I...

Page 21: ...es or static electricity 2 Connect the unit to up to two HDMI sources using HDMI cables Optionally secure the cables with ATEN LockProTM 3 Connect the unit to up to two HDMI enabled displays using HDMI cables Optionally secure the cables with ATEN LockProTM 4 Optional To extract HDMI audio connect a speaker to the Stereo Audio Out or Stereo Line Out Port 5 Optional To choose between HDMI audio byp...

Page 22: ... VM0202HB using a 9 wire straight cable with only pin 2 to pin 2 pin 3 to pin 3 and pin 5 to pin 5 connected b Configure the serial controller s control port to the following 8 Plug the power adapter to an appropriate AC power source and the adapter cable into the Power Jack on the VM0202HB 9 Power on all the connected devices RS 232 Protocol Baud Rate 19200 Data Bits 8 Parity None Stop Bits 1 Flo...

Page 23: ...such as a modem cable The end connecting to the VM0202H VM0202HB should have a 9 pin male connector Connect this to the serial interface on the rear of the VM0202H VM0202HB For VM0202H installation refer to step 1 from the installation diagram on page 13 For VM0202HB installation refer to step 6 from the installation diagram on page 14 Note To configure the controller serial port see page 16 ...

Page 24: ...VM0202H VM0202HB User Manual 16 This Page Intentionally Left Blank ...

Page 25: ...I source for an HDMI display use the Video Output Pushbuttons located on the VM0202H VM0202HB s front panel to select the Output and Input connections Press the Video Output Pushbutton that corresponds to the port which the display is connected to Pressing the pushbutton will cycle between the two attached HDMI source devices source 1 and 2 through the display devices VM0202H VM0202HB Video Output...

Page 26: ... Audio Channel Switch The Audio Channel Switch allows you to bypass or set audio CH 2 for the connected speakers IR Remote Control Operation The IR remote control IR Remote Control page 8 included with the VM0202H VM0202HB can be used to Change the input source of any output display Power on off individual output display Power on off all output displays simultaneously Before using the remote contr...

Page 27: ...ditional ports Turning the Outputs on off To turn an output on off using the remote control do the following 1 Press the Output port button 1 2 that you want to turn off 2 Within 2 seconds press the ON or OFF button on the remote control Note If the ON or OFF button is pressed after 2 seconds of pressing the output port number all the displays are powered on or off instead of just the intended out...

Page 28: ...VM0202H VM0202HB User Manual 20 This Page Intentionally Left Blank ...

Page 29: ...ting to the Matrix Switch via RS 232 You can control and operate the VM0202H VM0202HB using a high end controller or PC To connect to the VM0202H VM0202HB via RS 232 do the following 1 Connect the RS 232 serial port on the VM0202H VM0202HB to the RS 232 serial port on your computer using a 9 wire straight cable with only pin 2 to pin 2 pin 3 to pin 3 and pin 5 to pin 5 connected Pin Description 1 ...

Page 30: ...ed as follows 3 When a session is established with the VM0202H VM0202HB you can control and configure the VM0202H VM0202HB via RS 232 commands For more information on commands see Commands page 23 RS 232 Protocol Baud Rate 19200 Data Bits 8 Parity None Stop Bits 1 Flow Control None ...

Page 31: ...wing commands Switch Port Command The Switch Port command allows you to switch ports on the VM0202H VM0202HB The formula for the Switch command is as follows Command Input Number Output Number Control Enter 1 For example to switch input port 02 audio and video to output port 01 type sw i02 o01 Enter 2 To turn off video and audio output on port 02 type sw o02 off Enter 3 To switch the next output t...

Page 32: ...ollowing table lists the available Switch Port commands Output Command Description o Output command Port number Description yy 01 02 port default is 01 All output ports Control Description on Turn on the display off Turn off the display Next Port Previous Port Command Input Command Input Port Output Command Output Port Control Enter Description sw i xx o yy Enter Switch Input Port xx to Output Por...

Page 33: ...tput Number Control Enter 1 To extract audio from HDMI input port 1 type sw i01 o01 diso Enter 2 To end the stereo audio output type sw audio off Enter The following tables show the possible values for the Audio Switch command Note Each command string can be separated with a space Command Description sw Switch command Input Command Description i Input command Port number Description xx 01 02 port ...

Page 34: ...e following tables show the possible values for the Audio Mute command Note 1 Each command string can be separated with a space Command Input Command Input Port Output Command Output Port Control Enter Description sw i xx o yy diso Enter Extract and output the audio signal from the Input Port xx to the connected speakers xx 01 02 yy 01 sw N A N A N A N A audio off Enter Disable audio extract Comma...

Page 35: ...n auto Enter 2 To set HDMI output port 2 to the previous available port when the current port is unplugged type swmode o02 plugout prev Enter The following tables show the possible values for the Auto Switch command Command Output Command Output Port Control Enter Description mute o yy on Enter Audio off for output port yy yy 01 02 mute on Enter Audio off for all output ports mute o yy off Enter A...

Page 36: ...ch mode Command Output Command Output Port Mode Control Enter Description swmode o yy plugin auto Enter Switch output port xx to automatically switch to the latest detected input source when the HDMI input s is or are plugged in yy 01 02 swmode o yy plugin off Enter Disable auto switch when the HDMI input s is or are plugged in swmode o yy plugout next Enter Switch output port xx to automatically ...

Page 37: ...02H The formula for the Read command is as follows Command Enter To view information about the device type read Enter The following tables show the possible values for the Read command Note Each command string can be separated with a space The following tables lists the available Read commands Command Description read Read command Command Enter Description read Enter View information about the dev...

Page 38: ...is as follows Command Control Enter For example to enable the echo feature type echo on Enter The following tables show the possible values for the Echo command Note Each command string can be separated with a space The following tables lists the available Echo commands Command Description echo Echo command Control Description on Turns Echo function on off Turns Echo function off default Command C...

Page 39: ...ng tables show the possible values for the CEC command Note Each command string can be separated with a space The following tables lists the available CEC commands Command Description cec CEC command Output Command Description o Output command Port number Description yy 01 02 default is 01 All output ports Control Description off Disable CEC default on Enable CEC Command Output Command Output Port...

Page 40: ...mand Note Each command string can be separated with a space The following tables lists the LED behavior under Panel Button Control commands Command Description button Panel Button Control command Control Description on Enable front panel pushbutton control default off Disble front panel pushbutton control LED Behavior Front Panel Pushbuttons Disabled Front Panel Pushbuttons Enabled All output on L...

Page 41: ...d EDID Mode command Control Description port1 Implement the EDID of the connected display to Port 1 and pass it to the video source remix Implement the EDID of each connected display according to its connection when the VM0202H VM0202HB is first powered on or immediately after selecting the Remix option default Implements ATEN s default EDID default Command Control Enter Description edid port1 Ent...

Page 42: ... formula for the Reset command is as follows Command Enter The following tables show the possible values for the Reset command Note Each command string can be separated with a space The following tables lists the available Reset commands Command Description reset Reset command Command Enter Description reset Enter Resets the device settings ...

Page 43: ... upgrade packages are posted on our website Check the website regularly to find the latest information and packages Downloading the Firmware Upgrade Package To download the firmware upgrade package 1 On our Website go to Download Firmware and choose the device model or from the VM0202H VM0202HB product page under the Resources tab select Firmware A list of available firmware upgrade packages appea...

Page 44: ...H VM0202HB s power adapter 3 Power on the VM0202H VM0202HB a To power on the VM0202H plug the power adapter to the Power Jack located on the rear panel and press the Power Pushbutton located on the front panel b To power on the VM0202HB plug the power adapter to the Power Jack located on the rear panel 4 If successful the all the port LEDs will start flashing and you can start the upgrade process ...

Page 45: ...rmware 1 Run the downloaded firmware upgrade package file either by double clicking the file icon The Firmware Upgrade Utility welcome screen appears 2 After the upgrade is complete a successful message appear 3 Now you can power of the VM0202H VM0202HB then power it back on again ...

Page 46: ...or how to proceed Firmware Upgrade Recovery There are three conditions that call for firmware upgrade recovery When a firmware upgrade is manually aborted When the mainboard firmware upgrade fails When the I O firmware upgrade fails To perform a firmware upgrade recovery do the following 1 Power off the device 2 Connect the Micro USB cable to the Firmware Upgrade Port 3 Repeat the upgrade procedur...

Page 47: ...not be placed in a built in enclosure unless adequate ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consul...

Page 48: ... or water The device has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating a need for service The device does not operate normally when the operating instructions are followed Only adjust those controls that are covered in the operating instructions Improper adjustment of other controls may result in damage that will require extensive work...

Page 49: ...r out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Make sure that all equipment used on the rack including pow...

Page 50: ...dy beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help Email Support support aten usa com Online Technical Support Troubleshooti...

Page 51: ...CP 1 4 Compatible Consumer Electronics Control CEC HDMI 3D 4K Deep Color HDCP 2 2 Compatible Consumer Electronics Control CEC Max Resolution Up to 4096 x 2160 3840 x 2160 60 Hz 4 2 0 4096 x 2160 3840 x 2160 30 Hz 4 4 4 4096 x 2160 3840 x 2160 30 Hz 4 4 4 Max Distance Up to 15 m Up to 5 M Control RS 232 Connector 1 x DB 9 Female Black Baud Rate and Protocol Baud Rate 19200 Data Bits 8 Stop Bits 1 P...

Page 52: ...0 C 0 40 C Storage Temperature 20 60 C 20 60 C Humidity 0 80 RH Non Condensing 0 80 RH Non Condensing Physical Properties Housing Metal Metal Weight 0 58 kg 1 28 lb 0 60 kg 1 32 lb Dimensions L x W x H 20 00 x 7 60 x 4 20 cm 7 87 x 2 99 x 1 65 in 20 00 x 7 60 x 4 20 cm 7 87 x 2 99 x 1 65 in Function VM0202H VM0202HB ...

Page 53: ...ide a repair service without charge during the Warranty Period If a product is detective ATEN will at its discretion have the option to 1 repair said product with new or repaired components or 2 replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product Replaced products assume the warranty of the original product for th...

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