ATEN CN600 User Manual Download Page 1

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User Manual

CN6000

cn6k_2007-02.book Page i Wednesday, February 28, 2007 9:26 AM

Summary of Contents for CN600

Page 1: ...User Manual CN6000 cn6k_2007 02 book Page i Wednesday February 28 2007 9 26 AM...

Page 2: ...onable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and...

Page 3: ...ing their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from...

Page 4: ...mp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power c...

Page 5: ...Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified ser...

Page 6: ...extending a device from the rack Use caution when pressing the device rail release latches and sliding a device into or out of a rack the slide rails can pinch your fingers After a device is inserted...

Page 7: ...eration procedures carefully to prevent any damage to the unit and or any of the devices connected to it Features may have been added to the CN6000 since this manual was printed Please visit our websi...

Page 8: ...ine Support xii 1 Introduction Overview 1 Features 3 System Requirements 4 Components 5 Front View 5 Rear View 6 2 Hardware Setup Rack Mounting 7 Installation 9 3 Getting Started Logging In 11 Screen...

Page 9: ...ction 41 Operation 42 The Toolbar 43 7 The Log File The Log File Screen 49 8 AP Operation The Administrator Utility 51 Installation 51 Starting Up 52 Logging In 53 The Settings Notebook 55 Uploading C...

Page 10: ...CN6000 List Panel 85 The Event List Window 87 9 Appendix Specifications 89 IP Address Determination 90 Administrator Login Failure 93 Troubleshooting 94 General Operation 94 The Windows Client 94 Sun...

Page 11: ...ns the administrative procedures that are employed to configure the CN6000 s working environment as well as how to operate the CN6000 from the local console Chapter 5 The Windows Client explains how t...

Page 12: ...ATEN website http www aten com Monospaced Indicates text that you should key in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear t...

Page 13: ...om any computer on the Net whether that computer is located down the hall down the street or half way around the world Operators at remote locations connect to the CN6000 via its IP address Once a con...

Page 14: ...IP connection and login from anywhere on the net Inclusion of a Java based client ensures that the CN6000 is platform independent and is able to work with all operating systems The client software all...

Page 15: ...resolution up to 1280 x 1024 75Hz 1600 x 1200 60Hz Windows GUI and Java based client software Java client works with all operating systems Upgradeable firmware via RJ45 Ethernet connection Three level...

Page 16: ...have the Microsoft Jet OLEDB 4 0 or higher driver installed Only non interlaced video signals at the following resolutions and refresh rates are supported Only cable sets specifically designed to wor...

Page 17: ...rms a system reset Note This switch is recessed and must be pushed with a thin object such as the end of a paper clip or a ballpoint pen 2 Data Speed LED The LED lights GREEN to indicate 10 Mbps data...

Page 18: ...local console keyboard monitor and mouse plug in here Each port is color coded and marked with an appropriate icon to indicate itself 3 RJ 45 Port The cable that connects the CN6000 to the Internet s...

Page 19: ...r bottom of the unit as shown in the diagram below 1 Important safety information regarding the placement of this device is provided on page iv Please review it before proceeding 2 Make sure that powe...

Page 20: ...w the bracket into any convenient location on the rack Note These screws are not provided We recommend that you use M5 x 12 Phillips Type I cross recessed type screws cn6k_2007 02 book Page 8 Wednesda...

Page 21: ...KVM cable provided with this package to connect the CN6000 s KVM Port to the Keyboard Video and Mouse ports of the server or KVM switch that you are installing 3 Plug the LAN or WAN cable into the CN6...

Page 22: ...CN6000 User Manual 10 This Page Intentionally Left Blank cn6k_2007 02 book Page 10 Wednesday February 28 2007 9 26 AM...

Page 23: ...ify the IP address of the CN6000 you want to access in the browser s URL location bar Note 1 Get the IP address from the CN6000 administrator 2 If you are the administrator and are logging in for the...

Page 24: ...inistrator and the default Password password For security purposes we strongly recommend you remove these and give yourself a unique Username and Password see User Manager page 24 2 If you supplied an...

Page 25: ...3 Getting Started 13 After you have successfully logged in the CN6000 Main Page appears cn6k_2007 02 book Page 13 Wednesday February 28 2007 9 26 AM...

Page 26: ...to connect to the CN6000 using Windows software and to remotely control the connected server or servers via a KVM switch For platform independence the Java client allows users with the proper permissi...

Page 27: ...ply icon at the upper left of the web page to save the changes in the CN6000 s configuration file To have the changes actually take effect you have to put a check in the Reset on Exit box see Customiz...

Page 28: ...000 s firmware can be downloaded from our website as they become available see Firmware page 27 Device Name To make it easier to manage installations that have more than one CN6000 each one can be giv...

Page 29: ...ort number or no port number is specified the CN6000 will not be found Note If there is no firewall on an Intranet for example it doesn t matter what these numbers are set to since they have no effect...

Page 30: ...ton and fill in the IP address DNS Server The CN6000 can either have its DNS server address assigned automatically or a fixed address can be specified For automatic address assignment select the Obtai...

Page 31: ...ses the CN6000 with the Java Client For example 192 168 0 126 abcdefg Users must include this name in the IP address or they will not be granted access Note 1 If nothing is specified here no one will...

Page 32: ...xclude button is checked all the addresses within the filter range are denied access to the CN6000 all other addresses are allowed access User Station Filtering IPs To enable IP filtering for User Sta...

Page 33: ...th the new one User Station Filtering MACs To enable MAC filtering for User Stations Click to put a check mark in the MAC Filter enable checkbox To add a filter 1 Select whether to include or exclude...

Page 34: ...d Alternate RADIUS servers 3 Set the time in seconds that the CN6000 waits for a RADIUS server reply before it times out in the Timeout field 4 Set the number of RADIUS retries allowed in the Retries...

Page 35: ...e user to access the system via the Windows Client program J Allows the user to access the system via the Java Client program P Allows the user to access an attached PN0108 device L Allows the user to...

Page 36: ...fo dialog box and Click Add To delete a user profile select it from the list in the upper panel and Click Remove To modify a user profile select it from the list in the upper panel change the informat...

Page 37: ...a User Administrator priveleges and allows the user to set up and modify the CN6000 s operating environment Windows Client Checking Windows client allows a User to access the CN6000 via the Windows Cl...

Page 38: ...e amount of time a remote computer must wait before attempting to login again after it has exceeded the number of allowed failures Working Mode If Stealth Mode is enabled the CN6000 cannot be pinged I...

Page 39: ...tion dialog 2 Click the Browse button navigate to the directory that the new firmware file was downloaded to and select it 3 Click Upload 4 After the upload completes click the Apply icon at the left...

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Page 41: ...browser cannot run the program save it to disk instead Then with your browser still open to the CN6000 web page run the file from your disk 2 If you use the save to disk method for security purposes y...

Page 42: ...n on top of all other open windows on your desktop Keep Screen Size Enabled If Keep Screen Size is enabled there is a checkmark in the box the remote screen is not resized Disabled If Keep Screen Size...

Page 43: ...s described in the table below Icon Function Click and drag the hand to move the OSD display to another position on the screen Click to bring up the Hotkey Setup dialog box see page 34 for details Cli...

Page 44: ...s have no effect on your local system but are captured and sent to the remote system instead From time to time especially if you change video resolution the local mouse movement may no longer be synch...

Page 45: ...e acceleration to None Control Panel Mouse Mouse Properties Motion Windows XP Server 2003 Set the mouse speed to the middle position disable Enhance Pointer Precision Control Panel Printers and Other...

Page 46: ...set m 1 Linux xset m 0 Hotkeys The Hotkey Setup Screen Various configuration actions related to the keyboard video and mouse can be performed via hotkey combinations The Hotkey setup utility is access...

Page 47: ...o local operation Adjust Video Bring up the video adjustment utility Toggle OSD Toggles the OSD display Off and On Toggle mouse display If you find the display of the two mouse pointers local and remo...

Page 48: ...he remote screen as displayed on your local monitor with the Video Options function To do so either click on the Hammer icon on the OSD Control Panel or use the Adjust Video hotkeys see page 34 for de...

Page 49: ...f you are not satisfied with the results use the Screen Position arrows to position the remote display manually RGB Drag the slider bars to adjust the RGB Red Green Blue values When an RGB value is in...

Page 50: ...problem a message board feature has been provided allowing users to communicate with each other The message board functions much like an internet chat program does When you click the Message Board ic...

Page 51: ...displays next to the user s name in the User List panel when he has disabled Chat Occupy Release Keyboard Video Mouse When you Occupy the KVM other users cannot see the video and cannot input keyboar...

Page 52: ...e individual user select the user s name before sending your message If a user s name is selected and you want to post a message to all users select All Users before sending your message If a user has...

Page 53: ...g in be sure to specify the Java Program Name when you specify the CN6000 s IP address For example 192 168 0 125 abcdefg Otherwise you will not be granted access If you don t know the program name get...

Page 54: ...ue to net lag there might be a slight delay before your keystrokes show up You may also have to wait a bit for the remote mouse to catch up to your local mouse before you click 3 Due to net lag or ins...

Page 55: ...ns are explained in the sections that follow Video Clicking the first button brings up the Video Settings dialog box This is similar to the Adjust Video feature of the Windows Client See p 36 for deta...

Page 56: ...ronization by moving the mouse pointer down into the Java Client toolbar If that doesn t help do an Autosync as discussed on the previous page If an Autosync doesn t resolve the problem the Mouse Sync...

Page 57: ...ay panel If you disable Chat however messages that get posted to the board won t appear Key in the messages that you want to post to the board in the Compose panel Click Send to post the message to th...

Page 58: ...name in the User List panel when he has disabled Chat Occupy Release Keyboard Video Mouse When you Occupy the KVM other users cannot see the video and cannot input keyboard or mouse data The button i...

Page 59: ...the LED display may not be accurate To be sure click on the LEDs to set them Screen Mode Clicking this button toggles the display between full screen and windowed modes The Button Clicking this button...

Page 60: ...CN6000 User Manual 48 This Page Intentionally Left Blank cn6k_2007 02 book Page 48 Wednesday February 28 2007 9 26 AM...

Page 61: ...ake place on it Following a reset it writes them to a log file which is a searchable database To view the contents of the log file click the Log icon at the lower left of the page A screen similar to...

Page 62: ...there are 512 events in the log file the earliest event in the list is discarded Note To maintain and view a record of all the events that take place not just the most recent 512 set up the Log Server...

Page 63: ...r Utility Installation The Windows based Administrator Utility is provided on the distribution CD included with this package To install the Administrator Utility 1 Open the drive and folder where the...

Page 64: ...ase Key in the serial number 5 characters per box then Click OK The Administrator Utility searches for CN6000 devices installed on the local LAN segment When it has finished it displays the CN6000 dev...

Page 65: ...that still has a fixed IP address from its previous location it will list the unit showing the IP address but you cannot connect to it You should change the unit s IP address to match its current netw...

Page 66: ...fuse and discourage hackers from trying to discover a valid Username and Password If you see this message try logging in again being careful with the Username and Password If you successfully log in t...

Page 67: ...he Settings notebook appears There are five tabs each representing a different administrative function A description of the functions and how to configure their settings is provided in the sections th...

Page 68: ...65 before going to step 2 2 Click OK at the bottom of the Settings notebook to start the updating procedure When updating has finished the following message displays 3 Click OK and you return to the...

Page 69: ...e Upgrading the Firmware page 66 for details MAC Address The CN6000 s MAC Address displays here Device Name To make it easier to manage installations that have more than one CN6000 each one can be giv...

Page 70: ...specify when he attempts to connect to a CN6000 s IP address Unless the correct Port number is given the CN6000 device will not be found An explanation of the fields is given in the table below Progra...

Page 71: ...ied For automatic address assignment select the Obtain DNS server address automatically radio button To specify a fixed address select the Use the following DNS server address radio button and fill in...

Page 72: ...h the Java Client For example 192 168 0 126 abcdefg Users must include this name in the IP address or they will not be granted access Note 1 If no page is specified here no one will be able to access...

Page 73: ...rs the bottom is for MAC address filters Specify the filter address in the dialog box then Click OK Each filter can consist of a single IP or MAC address or a range of IP addresses For a single IP add...

Page 74: ...wed access to the CN6000 all other addresses are denied access If the exclude button is checked all the addresses within the filter range are denied access to the CN6000 all other addresses are allowe...

Page 75: ...ers can have access to a CN6000 To add a user Click Add and fill in the information asked for in the User Management dialog box that appears See p 64 To delete a user profile select it and Click Remov...

Page 76: ...operation as follows Configure Checking Configuregives a User Administrator privileges and allows the user to set up and modify the CN6000 s operating environment Windows Client Checking Windows clie...

Page 77: ...computer must wait before attempting to login again after it has exceeded the number of allowed failures Working Mode If Stealth Modeis enabled the CN6000 cannot be pinged If Echo Modeis disabled the...

Page 78: ...grade the firmware do the following 1 Go to the Customization page of the Administration configuration notebook see page 65 and Click the Browse button for the component you want to upgrade 2 In the F...

Page 79: ...mponent you are upgrading an Invalid file type message appears when you click Open Go back and select the correct file type 4 Enable the Reset on exit checkbox 5 Click OK to save your settings and res...

Page 80: ...indows Client 1 Open the drive and folder where the Windows Client Setup icon CN6KClient exe is located and double click the icon The Windows Client installation screen appears 2 Click Next and follow...

Page 81: ...rs requesting you to input your serial number If you don t know what it is contact the CN6000 administrator Key in the serial number 5 characters per box then Click OK Note You must have DirectX 7 0 o...

Page 82: ...act the Administrator When the IP address and Port number for the CN6000 unit you wish to connect to has been specified Click Connect to start the connection When you have finished with your session C...

Page 83: ...nt work file The current work file consists of the values that were in effect the last time the program was closed Users can use the Client program s File menu to Create Save and Open Work files New A...

Page 84: ...board Various configuration actions related to the keyboard video and mouse can be performed via hotkey combinations The Hotkey Setup utility is accessed by opening the Tools menu and selecting Keyboa...

Page 85: ...the area you want to view and the screen will scroll If Keep Screen Size is enabled there is a checkmark in the box the remote screen is not resized If the remote resolution is smaller its display ap...

Page 86: ...and Password then click OK The program attempts to contact your selected CN6000 unit While it does so you can check the Message List window for status messages regarding the operation s progress 3 Onc...

Page 87: ...displayed on your monitor At the same time your local keystroke and mouse input is captured and sent to the remote system The look and feel of the AP Windows client operation is the same as for the b...

Page 88: ...0main jar to a convenient location on your hard disk To bring up the Java Client Main Screen do the following 1 Copy the Java Client jar file CN6000main jar from the CN6000 software CD to a convenient...

Page 89: ...CN6000 s Java Client web page For example 168 10 95 1 cn6k html Note For security purposes the name of the page that you connect to must be specified correctly as part of the IP address The system ad...

Page 90: ...cation procedure completes successfully the remote system displays your monitor Operation The look and feel of the AP Java client operation is the same as for the browser version of the Java client Re...

Page 91: ...e CN6000 software CD into your CD ROM drive 2 Open the drive and folder where the Log Server Setup icon CN6KLogServer exe is located and double click the icon The Log Server installation screen appear...

Page 92: ...t number of the computer that will contain the Log Server Events database must be specified on the Network page of the Administrator Utility page 58 The screen is divided into three components A Menu...

Page 93: ...hree items Add Edit and Delete They are used to add new CN6000 units to the CN6000 List edit the information for units already on the list or delete CN6000s from the list To edit or delete a listed CN...

Page 94: ...ther be the IP address of the CN6000 or its DNS name if the network administrator has assigned it a DNS name Port The Log Server port number assigned to the CN6000 see Access Ports page 58 Description...

Page 95: ...rch is performed on all of them Priority The search results are divided into three categories depending on their importance Most are events concerning System Settings and User login information and ar...

Page 96: ...nu item removes those records from the database Options This menu has a single item Retry Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if...

Page 97: ...00 units that have been selected for the Log Server to track see Configure page 81 Tick information for the currently selected CN6000 displays in the Events List panel below it To select a CN6000 unit...

Page 98: ...when it was added to the Log Server see Configure page 81 Port This is the Port number assigned to the CN6000 see Configure page 81 Connection If the Log Server is connected to the CN6000 this field d...

Page 99: ...CN6000 Note that even though any other CN6000s aren t currently selected if their Recording checkbox is checked the Log Server records their tick information and keeps it in its database You can see t...

Page 100: ...CN6000 User Manual 88 cn6k_2007 02 book Page 88 Wednesday February 28 2007 9 26 AM...

Page 101: ...ptacle PON1 1 x RS 232 Power 1 x DC Jack 5V 2 6A LEDs Power 1 Orange Link 1 Green 10 100 Mbps 1 Green Orange Video Up to 1600 x 1200 60 Hz Power Consumption DC5V 7W Protocols 10BaseT Ethernet 100BaseT...

Page 102: ...want to have the CN6000 s address set by DHCP and the address changes use Method 3 to determine the new address Method 1 For a fixed IP address When the CN6000 starts if it doesn t find a DHCP enviro...

Page 103: ...nts arp s desired ip address CN6000 s MAC address Where the IP address that you assign is one suitable for the network segment that the CN6000 resides on Note The CN6000 s MAC address can be found on...

Page 104: ...e CN6000 AdminTool icon The utility searches the network segment for CN6000 devices and displays what it finds in a dialog box similar to the one below The DHCP assigned IP address appears in the righ...

Page 105: ...gs to their defaults To clear the login information and return all settings to their defaults do the following 1 Power off the CN6000 and remove its housing 2 Short the jumper on the mainboard labeled...

Page 106: ...djust Mouse feature see Mouse Synchronization page 32 to bring them back in step 3 If the two methods shown above fail to resolve the prob lem use the Toggle Mouse Display function see page 35 Part of...

Page 107: ...setenv output device screen r1024x768x60 reset all Under XWindow 1 Open a console and issue the following command m64config res 1024x768x60 2 Log out 3 Log in Video display problems with 13W3 interfac...

Page 108: ...English When I log in the browser generates a CA Root certificate is not trusted or a Certificate Error response The certificate s name is not found on Microsoft s list of Trusted Authorities The cer...

Page 109: ...ificate on your computer see below for details After the certificate is installed it will be recognized as trusted Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR S LIABILITY EXCEED THE PRICE PAI...

Page 110: ...x appears Note There is a red and white X logo over the certificate to indicate that it is not trusted 2 Click Install Certificate 3 Follow the Installation Wizard to complete the installation Unless...

Page 111: ...close the dialog box Certificate Trusted The certificate is now trusted When you click View Certificate you can see that the red and white X logo is no longer present further indication that the certi...

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Page 113: ...nt view 5 Rear view 6 Components Rear View 6 Config 73 Configure Log Server 81 Windows Client 74 Corrupt Password 93 Customization 26 F Features 3 Filtering 19 20 60 61 Firmware Upgrading 65 66 Firmwa...

Page 114: ...onment 58 O Overview 1 R Rack Mounting 7 Safety information vi RADIUS settings 22 Reset on exit 26 S Safety Instructions General iv Rack Mounting vi Screen Elements 14 Security 19 Serial number 52 Jav...

Page 115: ...t 2 29 68 Config 73 Connection screen 69 Control Panel 31 File menu 71 Hotkeys 34 72 Installation 68 Logging in 74 Main Screen 69 Operation 31 75 Starting up 29 69 Substitute keys 32 Tools menu 72 Tro...

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Page 117: ...ine Support xii 1 Introduction Overview 1 Features 3 System Requirements 4 Components 5 Front View 5 Rear View 6 2 Hardware Setup Rack Mounting 7 Installation 9 3 Getting Started Logging In 11 Screen...

Page 118: ...ction 41 Operation 42 The Toolbar 43 7 The Log File The Log File Screen 49 8 AP Operation The Administrator Utility 51 Installation 51 Starting Up 52 Logging In 53 The Settings Notebook 55 Uploading C...

Page 119: ...CN6000 List Panel 85 The Event List Window 87 9 Appendix Specifications 89 IP Address Determination 90 Administrator Login Failure 93 Troubleshooting 94 General Operation 94 The Windows Client 94 Sun...

Page 120: ...CN6000 User Manual 4 cn6k_2007 02 book Page 4 Wednesday February 28 2007 9 26 AM...

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Summary of Contents for CN600

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Summary of Contents for CN600

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