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LCD KVM over IP Switch

CL5708I / CL5716I

User Manual

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Summary of Contents for CL5708I

Page 1: ...ver IP Switch CL5708I CL5716I User Manual www aten com Questo manuale d istruzione fornito da trovaprezzi it Scopri tutte le offerte per Aten CL5708IM o cerca il tuo prodotto tra le migliori offerte d...

Page 2: ...kely to cause harmful interference in which case the user will be required to correct the interference at their own expense This device complies with Part 15 of the FCC Rules Operation is subject to t...

Page 3: ...fective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages...

Page 4: ...Kit Long Check to make sure that all the components are present and that nothing got damaged in shipping If you encounter a problem contact your dealer Read this manual thoroughly and follow the inst...

Page 5: ...Chapter 1 Introduction Overview 1 Features 3 Requirements 6 Remote User Computers 6 6 External Console 6 Server 6 Cables 7 Operating Systems 7 Components 9 Front View 9 Rear View 11 Chapter 2 Hardwar...

Page 6: ...ufacturing Number 31 OSD Login 31 OSD Hotkey 31 OSD Main Screen 32 OSD Main Screen Headings 33 OSD Navigation 33 OSD Functions 34 F1 GOTO 34 F2 LIST 35 F3 SET 36 F4 ADM 38 F5 SKP 41 F6 BRC 42 F7 SCAN...

Page 7: ...nt AP 63 Chapter 7 The User Interface The Web Browser Main Page 65 Page Components 66 The Tab Bar 67 The AP GUI Main Page 68 The Control Panel 70 WinClient Control Panel 70 WinClient Control Panel Fun...

Page 8: ...107 Adding a Favorite 107 Modifying a Favorite 109 User Preferences 110 Sessions 112 Access 113 Port Level Browser GUI Interface 113 Port Level AP GUI Interface 115 Saving Changes 116 Port Configurat...

Page 9: ...ate Time 152 Time Zone 152 Network Time 153 Chapter 11 Log Overview 155 Browser GUI 155 AP GUI 155 Log Information 156 Filter 156 Chapter 12 Maintenance Overview 159 Browser GUI 159 AP GUI 159 Firmwar...

Page 10: ...gure 179 Events 180 Search 180 Maintenance 182 Options 183 Help 183 The Log Server Main Screen 184 Overview 184 The List Panel 185 The Event Panel 185 Chapter 16 Keyboard Emulation Mac Keyboard 187 Su...

Page 11: ...Java Client AP 214 Sun Systems 215 Mac Systems 215 The Log Server 216 Panel Array Mode 216 IP Address Determination 219 The Local Console 219 IP Installer 219 Browser 220 IPv6 221 Link Local IPv6 Add...

Page 12: ...CL5708I CL5716I User Manual xii Overview 237 Keyboard Invocation Keys 238 About SPHD Connectors 238 Limited Hardware Warranty 239 What is covered by the Limited Hardware Warranty 239...

Page 13: ...ter 5 Keyboard Port Operation details all of the concepts and procedures involved in the hotkey operation of your CL5708I CL5716I installation Chapter 6 Logging In describes how to log in to the KVM o...

Page 14: ...peration provides detailed information on accessing and operating the devices connected to the KVM over IP switch s ports Chapter 15 The Log Server explains how to install and configure the Log Server...

Page 15: ...keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but...

Page 16: ...puter performing operations on the servers connected to the switch that is remote from him Remote servers We refer to the servers as Remote servers when we think of them from the Local Client User s p...

Page 17: ...computers As many as 15 additional compatible KVM switches can be daisy chained to the CL5708I CL5716I so that up to 128 or 256 computers can all be controlled from a single keyboard monitor and mouse...

Page 18: ...ts automatic scanning and monitoring of the activities of all computers running on the installation one by one There is no better way to save time and money than with a CL5708I CL5716I installation By...

Page 19: ...multimedia USB keyboards for Windows Mac and Sun Auto PS 2 and USB interface detection Keyboard and mouse emulation PS 2 and USB for smooth switching and simultaneous booting of multiple computers ev...

Page 20: ...to power down the switch Beeper on off via hotkey and OSD Firmware upgrades to all chained KVM switches CS1708A CS1716A at the same time via the daisy chain cable Extra console port manage computers f...

Page 21: ...U of rack space DDC emulation video settings of each computer are automatically adjusted for optimal output to the monitor Standard 105 key keyboard Keyboard status restored when switching computers K...

Page 22: ...browser based Java Client Viewer the latest version of the Java Runtime Environment JRE must be installed and at least 205MB of memory must be available after installation For the Windows Client AP D...

Page 23: ...formance For optimum signal integrity and to simplify the layout we strongly recommend that you use the high quality CS Custom Cable sets described below Operating Systems Supported operating systems...

Page 24: ...CL5708I CL5716I User Manual 8 UNIX AIX 4 3 and higher FreeBSD 4 2 and higher Sun Solaris 8 and higher Novell Netware 5 0 and higher Mac OS 9 and higher DOS 6 22 OS Version...

Page 25: ...s pictured in the diagrams of this chapter However the CL5708I is the same as the CL5716I except that it has 8 KVM ports 16 2 1 2 4 3 5 6 14 15 13 12 11 10 9 8 7 EXIT I LIGHT Press the Exit Light push...

Page 26: ...Manual Port Switching page 28 9 External Mouse Port A USB mouse port is provided for users who prefer to use an external mouse 10 Power LED Lights to indicate that the unit is receiving power 11 Rack...

Page 27: ...rs has been specifically modified so that only KVM cables designed to work with this switch can plug in see the Cables section on page 7 for details Do NOT attempt to use ordinary 15 pin VGA connector...

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Page 29: ...r to screw it in 2 The standard rack mounting kit does not include screws or cage nuts If you need additional screws or cage nuts contact your rack dealer 3 Allow at least 5 1 cm on each side for prop...

Page 30: ...L5708I CL5716I The kit enables the switch to be mounted in rack with a depth of 42 0 77 0 cm To rack mount the switch do the following 1 While one person positions the switch in the rack and holds it...

Page 31: ...contact the rack then screws the L brackets to the rack 3 After the L brackets have been secured tighten the front bracket screws Grounding To prevent damage to your installation it is important that...

Page 32: ...rt 3 Optional Use the console cable provided with the package to connect a keyboard monitor and mouse to the Console Port See Cabling Diagrams page 18 Note The maximum distance between the switch and...

Page 33: ...Chapter 2 Hardware Setup 17 Installation Diagram 1 5 2 4 7 3 6...

Page 34: ...diagrams as a guide for attaching cables to an external console and or computers you will be connecting to the CL5708I CL5716I Console Cable Installation Diagram KVM Cable Installation Diagrams VGA U...

Page 35: ...ain In port of the first slave switch first station out to second station in second station out to third station in etc 2 Use compatible KVM cable sets to connect any available KVM port on the daisy c...

Page 36: ...CL5708I CL5716I User Manual 20 Daisy Chain Installation Diagram CHAIN OUT CL5708I CL5716I COMPATIBLE SWITCH COMPATIBLE SWITCH CHAIN OUT CHAIN IN CHAIN IN CHAIN OUT TO NEXT STATION...

Page 37: ...console slide the console module out and raise the cover Note As a safety precaution to keep the console from accidentally sliding out the console is locked into the In position Before you can pull t...

Page 38: ...owing 1 Pull the safety catches on the unit s side rails toward you and push the module in until it stops 2 Release the catches pull the module slightly toward you then push it all the way in Note The...

Page 39: ...on the keyboard module as you work Wrong DO NOT lean your body weight on the keyboard module DO NOT place heavy objects on the keyboard module The maximum load bearing capacity of the keyboard module...

Page 40: ...any computers that have the Keyboard Power On function Otherwise the CL5708I CL5716I will still receive power from the computers 2 Unplug the CL5708I CL5716I from its power source 3 Wait 10 seconds t...

Page 41: ...making an adjustment it increases the value When navigating through the menus this button moves you Left or Down When making an adjustment it decreases the value EXIT When you have not entered the LC...

Page 42: ...g is visible on the display your LCD may have the wrong clock setting Adjust the clock setting to eliminate vertical banding H Position Positions the display area on the LCD panel horizontally moves t...

Page 43: ...You can add or remove computers by plugging unplugging them into from a switch s KVM ports In order for the OSD menus to correspond to the change however you must manually reconfigure the OSD to refle...

Page 44: ...st of available ports stations Port ID Numbering Each KVM port on the installation is assigned a unique Port ID The Port ID is made up of two parts a Station Number and a Port Number The Station Numbe...

Page 45: ...pheral device is available to computers connected to the CL5708I CL5716I on the same level only and is not available to computers connected to daisy chained switches The USB peripheral device is autom...

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Page 47: ...ays a login screen appears requiring a password If this is the first time that the OSD is used or if the password function has not been set please use default username and password Administrator Passw...

Page 48: ...s in list view with the highlight bar at the same position it was in the last time it was closed 3 Only the ports that have been set accessible by the administrator for the current logged in user are...

Page 49: ...the Pg Up and Pg Dn keys If there are more list entries than what can appear on the main screen the screen will scroll To activate a port double click it or move the highlight bar to it then press Ent...

Page 50: ...ar to it then pressing Enter 3 Press Esc to return to the previous menu level F1 GOTO Clicking the F1 field or pressing F1 activates the GOTO function GOTO allows you to switch directly to a port eith...

Page 51: ...he currently selected one Choice Meaning ALL Lists all of the ports on the installation that have been set accessible by the administrator for the current logged in user QUICK VIEW Lists only the port...

Page 52: ...l Lock combination PORT ID DISPLAY POSITION Allows each user to customize the position where the port ID appears on the screen The default is the upper left corner but users can choose to have it appe...

Page 53: ...are powered on The default is ALL Note The quick view choices only show up on the administrator s screen since only he has Quick View setting rights see SET QUICK VIEW PORTS page 39 for details SCREEN...

Page 54: ...the amount of time set with this function the user is automatically logged out A login is necessary before the console can be used again This enables other users to gain access to the computers when t...

Page 55: ...will display on the list If one of the quick view options is chosen for auto scanning see SCAN SKIP MODE page 37 only a port that has been selected here will be auto scanned The default has no ports s...

Page 56: ...e for the computer keyboard attached to the KVM port To select a keyboard language double click it or use the navigation keys to move the highlight bar to it then press Enter Choices are AUTO default...

Page 57: ...computer in the list press to switch to the next computer in the list press to switch to the last computer on the previous station in the list press to switch to the first computer on the next station...

Page 58: ...operations that need to be performed on multiple computers such as performing a system wide shutdown installing or upgrading software etc While BRC mode is in effect a speaker symbol appears before th...

Page 59: ...essed under Auto Scan mode While Auto Scan mode is in effect the console will not function normally You must exit Auto Scan mode in order to regain control of the console While you are in Auto Scan mo...

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Page 61: ...CL5708I CL5716I provides the following hotkey port control features Selecting the Active Port Auto Scan Mode Switching Skip Mode Switching Computer Keyboard Mouse Reset The following settings can als...

Page 62: ...he Num Lock key 2 Press and release the minus key 3 Release the Num Lock key Num Lock Control and F12 Keys 1 Hold down the Ctrl key 2 Press and release the F12 key 3 Release the Ctrl key Ctrl F12 When...

Page 63: ...ress Scroll Lock Scroll Lock Scroll Lock and then Scroll Lock Control 1 Press Ctrl Ctrl Ctrl and then Ctrl When Hotkey mode is active The toolbar appears at the upper left corner of the screen see The...

Page 64: ...ock or Ctrl F12 combination 2 Key in the port ID The port ID numbers display on the command line as you key them in If you make a mistake use Backspace to erase the wrong number 3 Press Enter After yo...

Page 65: ...sing P or with a left click of the mouse During the time that auto scanning is paused the command line displays Auto Scan Paused Pausing when you want to keep the focus on a particular computer is mor...

Page 66: ...otkey mode and enter Skip mode where you can switch ports as follows Once you are in Skip mode you can keep on skipping by pressing the arrow keys You don t have to use the Num Lock combination again...

Page 67: ...5 After you press F5 you automatically exit Hotkey mode and regain keyboard and mouse control on the computer connected to the KVM port If you fail to regain keyboard mouse control on the computer aft...

Page 68: ...HANGED for one second then the message disappears and you automatically exit Hotkey mode OSD Hotkey Control The OSD Hotkey see OSD HOTKEY page 36 can be toggled between Scroll Lock Scroll Lock and Ctr...

Page 69: ...nction key you automatically exit Hotkey mode Restore Default Values This administrator only hotkey restores the CL5708I CL5716I default values See RESTORE DEFAULT VALUES page 39 To restore the defaul...

Page 70: ...dministrator only hotkey restores the switch s default values See RESTORE DEFAULT VALUES page 39 SN PN Enter Switches access to the computer that corresponds to that port ID SN Switch Number PN Port N...

Page 71: ...valid username and password If you supply invalid login information the authentication routine will return an Invalid Username or Password or Login Failed message If you see this type of message log i...

Page 72: ...ust include a forward slash and the login string along with the IP address when you log in For example 192 168 0 100 cl5708i If you don t know the IP address and login string ask your Administrator 2...

Page 73: ...access to Windows systems users without having to go through a browser although you initially download the Windows AP Client program from the browser page see Chapter 13 Download To connect to the KVM...

Page 74: ...page 134 match the number specified for Port in the Server area of this dialog box appear in the Server List window Server This area is used when you want to connect to a KVM over IP switch at a remo...

Page 75: ...o Or Specify its IP address and port number in the Server IP and Port input boxes 2 Click Connect The Login dialog box appears 3 Key in a valid Username and Password and then click OK 4 Once you have...

Page 76: ...opens with the values contained in the current work file The current work file consists of the values that were in effect the last time the program was closed The File menu consists of the following i...

Page 77: ...Windows the Java AP Client provides direct remote access to non Windows systems users although you initially download the Java AP Client program from the browser page see Chapter 13 Download To connec...

Page 78: ...st window Server This area is used when you want to connect to a KVM over IP switch at a remote location You can drop down the IP list box and select an address from the list If the address you want i...

Page 79: ...ct to Or Specify its IP address and port number in the Server IP and Port input boxes 2 Click Login The Login dialog box appears 3 Key in a valid Username and Password and then click OK 4 Once you hav...

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Page 81: ...described in the sections that follow The Web Browser Main Page To ensure multi platform interoperability access to the KVM over IP switches can be accomplished with most standard web browsers Once us...

Page 82: ...s account was created 3 Sidebar The Sidebar provides a tree view listing of ports that relate to the various tab bar and menu bar selections Clicking a node in the Sidebar brings up a page with the de...

Page 83: ...anagement permission Device Management The Device Management page is used to configure and control the overall operation of the KVM over IP switch This page is available to the Super Administrator as...

Page 84: ...it has a series of tabs like a notebook instead Like the Web Browser interface however the makeup of the tabbed notebook changes depending on the items selected on the main Tab Bar and in the Sidebar...

Page 85: ...eyboard as shown in the table below Keys Action Ctrl P Opens the Port Access page Ctrl U Opens the User Management page Ctrl C Opens the Device Management page Ctrl L Opens the Log page Ctrl M Opens t...

Page 86: ...at the top and two text rows below it Note The above image shows the complete Control Panel The icons that appear can be user selected See Control Panel Configuration page 94 for details By default th...

Page 87: ...ws you to select options for the Screen Mode Zoom Mouse Pointer Mouse Sync Mode and Marco List Macro List appears after a user macro is created These functions are discussed in the sections that follo...

Page 88: ...Options dialog box see Video Settings page 81 Toggles the display between Full Screen Mode and Windowed Mode Click to take a snapshot screen capture of the remote display See Snapshot page 95 for det...

Page 89: ...is after the current one without having to recall the Port Access page Under an accessed port click to skip to the last port accessible to the user on the entire installation without having to recall...

Page 90: ...he lock hasp is closed When the lock state is Off the LED is dull green and the lock hasp is open Click on the icon to toggle the status Note These icons and your local keyboard icons are in sync Clic...

Page 91: ...tion are shown to the right of its name Use the checkbox to the left of an action s name to enable or disable its hotkey To change the hotkey for an action do the following 1 Highlight the Name then c...

Page 92: ...ure Adjust Mouse This synchronizes the local and remote mouse movements The default keys are F8 F7 F6 Video Auto Sync This combination performs an auto sync operation It is equivalent to clicking the...

Page 93: ...er Macros are created to perform specific actions on the remote server To create the macro do the following 1 Select User Macros then click Add 2 In the dialog box that comes up replace the New Macro...

Page 94: ...takes Clicking Cancel cancels all keystrokes When you have finished click Record This is the equivalent of clicking Done in Step 5 When recording the macro the focus must be on the remote screen It c...

Page 95: ...e the content of your keystrokes change their order etc 7 Repeat the procedure for any other macros you wish to create After creating your macros you can run them in any of three ways 1 By using the h...

Page 96: ...ove and selecting the alternate choice Note 1 Information about the Search function is provided below 2 User Macros are stored on the Local Client computer of each user Therefore there is no limitatio...

Page 97: ...The options in the basic dialog box allow you to adjust the Screen Position set Auto Sync and slide the Performance bar setting Selecting the Advanced button opens the Advanced Video Settings dialog...

Page 98: ...ons Auto Sync Click Auto Sync to have the vertical and horizontal offset values of the remote screen detected and automatically synchronized with the local screen Note 1 If the local and remote mouse...

Page 99: ...e the clearer the picture and the more video data goes through the network Depending on the network bandwidth a high value may adversely effect response time Enable Refresh The KVM over IP switch can...

Page 100: ...er video quality but setting the threshold too low may allow too much data to be transferred negatively impacting network performance Selecting the Auto Balance Tolerance check box allows the switch t...

Page 101: ...brings up the following dialog box Click and drag the diagonal line at as many points as you wish to achieve the display output you desire Click Save As to save up to four user defined configurations...

Page 102: ...the User List panel when the user has disabled Chat Occupy Release Keyboard Video Mouse When you Occupy the KVM other users cannot see the video and cannot input keyboard or mouse data The button is...

Page 103: ...List Panel The names of all the logged in users are listed in this panel Your name appears in blue other users names appear in black By default messages are posted to all users To post a message to on...

Page 104: ...w at 75 50 Sizes and displays the remote view window at 50 25 Sizes and displays the remote view window at 25 1 1 Sizes and displays the remote view window at 100 The difference between this setting a...

Page 105: ...he remote and local systems aren t the same you don t have to change the configuration settings for either system Just bring up the on screen keyboard select the language used by the server you are ac...

Page 106: ...ell as the PC To select the platform do the following 1 Click the down arrow next to the currently selected platform to drop down the platform list 2 Select the new platform from the list Expanded Key...

Page 107: ...essing a port only Dual and Crosshairs are available for the Windows Viewers Once the port is accessed three pointers are available 2 The Dot pointer is not available with the Java Client Viewer or th...

Page 108: ...ibed in the next section The icon on the Control Panel indicates the synchronization mode status as follows When Mouse DynaSync is available clicking the icon toggles its status between enabled and di...

Page 109: ...are a number of methods to bring them back into sync 1 Perform a video and mouse auto sync by clicking the Video Settings icon on the Control Panel see page 81 2 Perform an Auto Sync with the Video Ad...

Page 110: ...ed in the table below Item Description Customize Control Panel Allows you to select which icons display in the Control Panel Check the ones you want to see uncheck the ones you don t want Control Pane...

Page 111: ...ill scroll when you move the mouse pointer to your screen border If you select Scroll Bars scroll bars appear around the screen borders that you can use to scroll to the off screen areas Bus Info If B...

Page 112: ...ype is not available In the Message Board there is no Show Hide button to show or hide the user list This function is achieved by clicking the arrows at the top of the bar that separates the User List...

Page 113: ...97 Chapter 8 Port Access Overview When you log in to the switch the Port Access page comes up with the KVM over IP switch s KVM Connections page displayed Browser GUI AP GUI...

Page 114: ...s All the ports that a user is permitted to access are listed in the Sidebar at the left of the page After selecting a port in the Sidebar clicking entries on the menu bar Browser GUI or tab bar AP GU...

Page 115: ...rmission for Ports and child devices can be nested under their parent devices Click the in front of a device to expand the tree and see the ports outlets nested underneath it Click the to collapse the...

Page 116: ...sion In that version you must invoke it from the port s Toolbar See The Port Toolbar page 170 for details Array Array is found at the bottom of the AP GUI Sidebar It represents another way of monitori...

Page 117: ...107 you can drop down the list box and select Favorites instead of All If you select Favorites only the items you have selected as Favorites display in the tree Powered On If you enable Powered On by...

Page 118: ...ble lists and explains all of the possible items that may appear Item User Type Explanation Expand Collapse Administrators Users If the device s ports are nested not displayed the dialog box entry is...

Page 119: ...ached to the port 2 In the AP GUI version you can right click on the port you want to edit then select Rename in the popup box that appears or you can highlight the port and press F2 After a second or...

Page 120: ...CL5708I CL5716I User Manual 104 3 When you have finished editing the name press Enter or click anywhere outside of the input box to complete the operation...

Page 121: ...ss or view The following attributes are listed for each device Port Number the port s number on the switch Port Name if a name has been assigned to a port it displays here Device Name if a name has be...

Page 122: ...the port s current status information including whether the port is online or offline Click the Connect button to view the port display via the switch s built in Win Viewer when using Windows Interne...

Page 123: ...Simply open this page and select the port rather than hunting for it in the Sidebar This feature is especially handy on large crowded installations Adding a Favorite To add a port to the favorites do...

Page 124: ...ect Paste or Select the container in the main panel select the port in the Sidebar then click Add to at the bottom of the main panel The switch that the port belongs to is added to the container the s...

Page 125: ...p menu that appears To edit a Favorite s name Click on it once wait a second then click again You can edit the name after the display changes to provide a text input box This is the same procedure as...

Page 126: ...lays in OSD Hotkey Selects which Hotkey controls the GUI function Scroll Lock Scroll Lock is the default To select a different combination click the arrow at the right of the box to drop down the list...

Page 127: ...d when a port is accessed see The Port Toolbar page 170 for details Since the Toolbar functions are also available from the GUI Control Panel see The Control Panel page 70 you may prefer to disable it...

Page 128: ...dmin Administrator Normal user User The meanings of the headings at the top of the page are fairly straightforward The IP heading refers to the IP address that the user has logged in from the Device a...

Page 129: ...ppears for those users with User Management permissions It isn t available for other users Port Level Browser GUI Interface If a port is chosen in the Sidebar the Main panel looks similar to the one s...

Page 130: ...e remote screen and can perform operations on the remote server from his keyboard and monitor View Only The user can only view the remote screen he cannot perform any operations on it No Access No acc...

Page 131: ...the name partial name or partial name and wild card then press Enter Only the Users and Groups whose names correspond to what you have keyed in appear in the list Access All All Users and Groups appe...

Page 132: ...CL5708I CL5716I User Manual 116 Saving Changes Click the Save button at the lower right corner of the page to save any changes made on the Access page...

Page 133: ...on ports whose Access Mode has been set to Occupy see Access Mode page 119 If there is no activity from the user occupying the port for the amount of time set here the user is timed out and the port i...

Page 134: ...ion as to whether or not the port is online or offline the Adapter cable used to connect the server or other device to the port and the Adapter s firmware level The Properties panel allows you to make...

Page 135: ...er additional users may view the port s video display If the user who controls the port is inactive for longer than the time set in the Timeout box port control is transferred to the other user to mov...

Page 136: ...ports on the same switch to the selected port To associate a port with the currently selected one click Add In the dialog box that appears key in the port s number then click OK The port s number and...

Page 137: ...121 Chapter 9 User Management Overview When you select the User Management tab the screen comes up with the Users page displayed Browser GUI AP GUI...

Page 138: ...ist provides a filter that allows you to manage the list Click to put a check in the Active checkbox to filter out any users whose accounts are not active To only select Users that match a particular...

Page 139: ...The User notebook opens with the User tab selected User Type Role Super Administrator Access and manage ports and devices Manage Users Configure the overall installation Configure personal working env...

Page 140: ...re are three categories Super Administrator Administrator and User There is no limitation on the number of accounts that can be created in each category The Super Administrator is responsible for the...

Page 141: ...user to perform all the Maintenance operations available under the Maintenance tab see Maintenance page 159 Enabling System Log allows a user to access the system log see Log page 155 Enabling View O...

Page 142: ...limit the amount of time that the account remains in effect select Account expires on and key in the expiration date To require a user to change his password at the next logon select User must change...

Page 143: ...strators has one black band The large main panel shows the user s name the description that was given when the account was created and whether the account is currently active or has been disabled Modi...

Page 144: ...ports and the devices connected to them are assigned on a port by port basis from the User list on the Sidebar of the User Management page Assigning Device Permissions From the User s Notebook To assi...

Page 145: ...u want to configure to cycle through the choices The meanings of the icons are described in the table below Full Access The user can view the remote screen and can perform operations on the remote ser...

Page 146: ...acters for multiple characters and the keyword or are supported E g h ds would return hands and hoods h nd would return hand and hind but not hard h ds or h ks would return hands and hooks Access All...

Page 147: ...vice Management KVM Devices Device Information The Device Management page opens with the top level KVM over IP switch selected in the Sidebar and the Device Information item selected on the menu bar B...

Page 148: ...ayscale is enabled the remote displays of all devices connected to the KVM over IP switch are changed to grayscale This can speed up I O transfer in low bandwidth situations If Enable Client AP Device...

Page 149: ...Chapter 10 Device Management 133 Network The Network page is used to specify the network environment Each of the elements on this page is described in the sections that follow...

Page 150: ...he firewall will allow If a port other than the default is used users must specify the port number as part of the IP address when they log in If an invalid port number or no port number is specified t...

Page 151: ...CP when the switch starts up it waits to get its IP address from the DHCP server If it hasn t obtained the address after one minute it automatically reverts to its factory default IP address 192 168 0...

Page 152: ...o button To specify the DNS Server address manually select the Set DNS server address manually radio button and fill in the addresses for the Preferred and Alternate DNS servers with values appropriat...

Page 153: ...h such as logins and internal status messages are kept in an automatically generated log file Specify the MAC address of the computer that the Log Server runs on in the MAC address field Specify the p...

Page 154: ...the domain name in the IP fields 3 In the Timeout field set the time in seconds that the KVM over IP switch waits for a RADIUS server reply before it times out 4 In the Retries field set the number o...

Page 155: ...tion Enable Put a check in the Enable checkbox to allow LDAP LDAPS authentication and authorization Type Click a radio button to specify whether to use LDAP or LDAPS LDAP Server IP and Port Fill in th...

Page 156: ...igured for the groups he belongs to on the switch Without schema Usernames and Groups in AD are matched User privileges are the ones configured for the User and the Groups he belongs to on the switch...

Page 157: ...lanation Allowed Sets the number of consecutive failed login attempts that are permitted from a remote computer The default is 5 times Timeout Sets the amount of time a remote computer must wait befor...

Page 158: ...filters have been configured they appear in the IP Filter and or MAC Filter list boxes To enable IP and or MAC filtering Click to put a check mark in the IP Filter Enable and or MAC Filter Enable che...

Page 159: ...checkbox To filter a continuous range of addresses key in the end number of the range in the To field Note This description is for the AP GUI The Browser GUI differs as follows 1 It doesn t offer an...

Page 160: ...r and a MAC filter in other words if a computer s address is allowed by one filter but blocked by the other then the blocking filter takes precedence the computer s access is blocked Modifying Filters...

Page 161: ...n 192 168 0 126 abcdefg Note 1 Users must place a forward slash between the IP address and the string 2 If no login string is specified here anyone will be able to access the KVM over IP switch login...

Page 162: ...uired Users can login with only a Username The default is 6 Password Must Contain At Least Checking any of these items requires users to include at least one uppercase letter one lowercase letter or o...

Page 163: ...cle of any or all of them Enabling encryption affects system performance no encryption offers the best performance the greater the encryption the greater the adverse effect If you enable encryption th...

Page 164: ...ime to share the remote bus If not enabled only one user can log in at a time The default is Enabled Browser Service Enabling Browser Service allows the administrator to restrict browser access to the...

Page 165: ...generate your own private key and SSL certificate Obtaining a CA Signed SSL Server Certificate For the greatest security we recommend using a third party certificate authority CA signed certificate T...

Page 166: ...ies that are valid for your site according to the example information in the following table Information Example Country 2 letter code TW State or Province Taiwan Locality Taipei Organization Your Com...

Page 167: ...rd party CA to apply for their signed SSL certificate 5 After the CA sends you the certificate save it to a convenient location on your computer Click Browse to locate the file then click Upload to st...

Page 168: ...arameters according to the information below Time Zone To establish the time zone that the KVM over IP switch is located in drop down the Time Zone list and choose the city that most closely correspon...

Page 169: ...g 1 Check the Enable auto adjustment checkbox 2 Drop down the time server list to select your preferred time server or Check the Preferred custom server IP checkbox and key in either the IPv4 address...

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Page 171: ...Log Overview The KVM over IP switch logs all the events that take place on it To view the contents of the log click the Log tab The device s Log Information page similar to the one below appears Brow...

Page 172: ...ribed in the following table Filter Filter lets you narrow the log event display to ones that occurred at specific times ones containing specific words or strings or ones involving specific users When...

Page 173: ...ndar panel Information Filters for a particular word or string Key the word or string into the Information text box Only events containing that word or string are displayed Wildcards for single charac...

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Page 175: ...ntenance Overview The Maintenance function is used to upgrade firmware backup and restore configuration and account information send terminal commands ping network devices and restore default values B...

Page 176: ...in Firmware page 3 Click Browse navigate to the directory that the new iCard firmware file is in and select the file 4 Click Upgrade Firmware to start the upgrade procedure If you enabled Check Main F...

Page 177: ...he following 1 In the Password field key in a password for the file Note 1 Setting a password is optional If you do not set one the file can be restored without specifying a password 2 If you do set a...

Page 178: ...named the file you can leave the new name There is no need to return it to its original name 2 If you set a password when you created the file key it in the Password field 3 Select as many of the opti...

Page 179: ...12 Maintenance 163 Ping Host The Ping Host page allows you to ping a device to check its connection status on the network Enter an IP address or Host Name in the text box and then click Ping to ping a...

Page 180: ...itself and implement all the new settings when you log out Following the reset wait approximately 30 to 60 seconds before logging back in If you change the switch s IP Address see Network page 133 th...

Page 181: ...rview Download is used to download stand alone AP versions of the Windows Client the Java Client and the Log Server Click the program you want to download save it to a convenient location on your hard...

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Page 183: ...167 Chapter 14 Port Operation Overview After you have successfully logged in see Logging In page 55 the KVM over IP switch opens to the Port Access tab s Connections page Browser GUI AP GUI...

Page 184: ...nel at the upper center of the screen that becomes visible when you mouse over it The Browser version s Control Panel only appears after you switch to a port The Control Panel is discussed on page 70...

Page 185: ...ble click its icon in the Sidebar or double click anywhere on its line entry in the main central panel or select it in the main panel and click Connect at the bottom right of the page To connect to a...

Page 186: ...he toolbar displays mouse and keyboard input has no effect on the server connected to the port To carry out operations on the server close the toolbar by clicking its X icon To return to the Port Acce...

Page 187: ...he KVM over IP switch automatically switches among the ports that were selected for Auto Scanning with the Filter function see Filter page 101 This allows you to monitor their activity without having...

Page 188: ...ation in Auto Scan Mode see Panel Array Mode page 216 Auto Scanning The Scan function automatically switches among all the ports that are accessible to the currently logged on user at regular interval...

Page 189: ...Auto Scan While Auto Scan Mode is in effect ordinary keyboard functions are suspended You must exit Auto Scan Mode in order to regain normal control of the keyboard To exit Auto Scan Mode press Esc or...

Page 190: ...e The Toolbar Icons page 171 The toolbar closes and the Port Access Page appears GUI Hotkey Summary Table The following table presents a summary of the GUI Hotkey actions after you have accessed a por...

Page 191: ...is first invoked it scans through each of the ports that were selected for Auto Scanning with the Filter function see Filter page 101 As it scans the border of the panel that has the focus becomes hig...

Page 192: ...in the table below Note For issues affecting multiple user operation in Panel Array Mode see Panel Array Mode page 216 Click and drag to move the toolbar Note This icon is only available with the Wind...

Page 193: ...witch see page 55 2 Click the Download tab and download the Log Server AP program 3 Go to the location on your hard disk that you downloaded the Log Server program to and double click its icon LogSetu...

Page 194: ...specified in the ANMS settings see Log Server page 137 2 The Log Server requires the Microsoft Jet OLEDB 4 0 driver See The Log Server program does not run page 216 if the program doesn t start The sc...

Page 195: ...able it Configure The Configure menu contains three items Add Edit and Delete They are used to add new units to the List edit the information for units already on the list or delete units from the lis...

Page 196: ...s DNS name Port The port number that was assigned to the Log Server under Device Management see Log Server page 137 Description This field is provided so that you can put in a descriptive reference fo...

Page 197: ...Server List KVM over IP switches are listed according to their IP address Select the unit that you want to perform the search on from this list You can select more than one unit for the search If no...

Page 198: ...search to end at Pattern Key in the pattern that you are searching for here The multiple character wildcard is supported E g h ds would match hands and hoods Results Lists the events that contained ma...

Page 199: ...nnect if its previous attempt to connect failed When you click this item a dialog box similar to the one below appears Key in the number of seconds then click OK to finish Help From the Help menu clic...

Page 200: ...e upper List panel lists all of the units that have been selected for the Log Server to track see Configure page 179 The lower Event panel displays the tick information for the currently selected unit...

Page 201: ...t is not the currently selected one if its Recording checkbox is checked the Log Server will still record its ticks Address This is the IP Address or DNS name that was given to the unit when it was ad...

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Page 203: ...The emulation mappings are listed in the table below Note When using key combinations press and release the first key Ctrl then press and release the activation key PC Keyboard Mac Keyboard Shift Shif...

Page 204: ...ther keys The corresponding functions are shown in the table below Note When using key combinations press and release the first key Ctrl then press and release the activation key PC Keyboard Sun Keybo...

Page 205: ...AP GUI see Firmware Upgrade page 160 for details As new firmware versions become available new firmware upgrade packages are posted on our website Check the website regularly to find the latest infor...

Page 206: ...installation the chained stations will automatically receive the upgrade via the daisy chain cables 2 Shut down all the computers but not the stations on the KVM installation 3 From your KVM switch c...

Page 207: ...ening a command line and entering the full path to it The Firmware Upgrade Utility welcome screen appears Note The screens shown in this section are for reference only The wording and layout of the ac...

Page 208: ...that of the upgrade files If it finds that the device s version is higher than the upgrade version it brings up a dialog box informing you of the situation and gives you the option to continue or can...

Page 209: ...reen appears to inform you that the procedure was successful Click Finish to close the firmware upgrade utility Upgrade Failed If the Upgrade Succeeded screen doesn t appear it means that the upgrade...

Page 210: ...Power off the switch If it is part of a daisy chain disconnect it from the chain 2 Connect the Firmware Upgrade Cable to its Firmware Upgrade Port 3 Slide the Firmware Upgrade Recovery Switch to the R...

Page 211: ...been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning Avoid circuit ove...

Page 212: ...y cables Never push objects of any kind into or through cabinet slots They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock Do not attempt to servi...

Page 213: ...r fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch circuit that provides...

Page 214: ...rtures de ventilation se trouveraient bloqu es De m me l unit ne doit pas tre plac e dans un meuble ferm moins qu une ventilation adapt e ne soit assur e Ne renversez jamais de liquides de quelque sor...

Page 215: ...ssurez vous que le total des amp rages de tous les produits branch s sur la prise murale ne d passe pas 15 amp res Pour contribuer prot ger votre syst me contre les augmentations et diminutions soudai...

Page 216: ...pluie ou l eau L unit est tomb e ou le bo tier a t endommag Les performances de l unit sont visiblement alt r es ce qui indique la n cessit d une r paration L unit ne fonctionne pas normalement bien...

Page 217: ...dans les rails Une fois qu une unit a t ins r e dans le b ti tendez avec pr caution le rail dans une position de verrouillage puis faites glisser l unit dans le b ti Ne surchargez pas le circuit de l...

Page 218: ...ready beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displaye...

Page 219: ...x USB Type A Female Switches Reset 1 x Semi recessed Pushbutton Power 1 x Rocker Switch Firmware Upgrade 1 x Switch LCD Adjust 4 x Pushbutton LCD On Off 1 x LED Pushbutton Orange Port Selection 2 x P...

Page 220: ...onnections Direct 16 Max 256 via Daisy Chain Port Selection OSD Hotkeys Pushbuttons Connectors External Console Port 1 x SPHD 18 Male External Mouse Port 1 x USB Type A Female KVM Ports 16 x SPHD 15 1...

Page 221: ...ideo Local 1280 x 1024 75 Hz DDC2B Remote 1920 x 1200 60 Hz Scan Interval OSD Select 1 255 sec I P Rating 100 240 VAC 50 60 Hz 1 A Power Consumption 17 120V 17W 230V 18W 19 120V 26W 230V 26 8W Environ...

Page 222: ...to Compatible 8 Port Switches CL5708I to Compatible 16 Port Switches No Computers No Computers 1 1 8 9 65 72 2 9 16 10 73 80 3 17 24 11 81 88 4 25 32 12 89 96 5 33 40 13 97 104 6 41 48 14 105 112 7 49...

Page 223: ...16 9 73 80 2 17 24 10 81 88 3 25 32 11 89 96 4 33 40 12 97 104 5 41 48 13 105 112 6 49 56 14 113 120 7 57 64 15 121 128 8 65 72 16 129 136 No Computers No Computers 1 1 16 9 129 144 2 17 32 10 145 16...

Page 224: ...tions when installing more than one KVM switch The maximum distance between the CL5708I CL5716I and the last switch in the daisy chain cannot exceed 100 meters regardless of the number of switches in...

Page 225: ...the switch see page 150 or by deselecting it on the CC server see the CC User Manual for details I can t access the switch even though I have specified the IP address and port number correctly If the...

Page 226: ...erward when you change them from the keyboard they will change on the Control Panel When I log in the browser generates a CA Root certificate is not trusted or a Certificate Error response The certifi...

Page 227: ...use pointer confusion If you find the display of two mouse pointers local and remote to be confusing or annoying you can use the Toggle Mouse Display function to shrink the non functioning pointer See...

Page 228: ...pointers manually See Mouse DynaSync Mode page 82 and Manual Mouse Synchronization page 83 for further details After doing the above refer to Sun Linux page 225 under Additional Mouse Synchronization...

Page 229: ...inClient 2 For the WinClient AP Open Explorer and search for WinClient ocx Delete all occurrences Part of the remote window is off my monitor 1 Perform an Auto Sync see WinClient Control Panel Functio...

Page 230: ...mware after logging in with the Java Client Viewer or the Java Client AP the switch appears to still be using the old firmware version Log out Delete your Java temporary internet files as follows 1 Op...

Page 231: ...command m64config res 1024x768x60 2 Log out 3 Log in Video display problems with 13W3 interface systems e g Sun Ultra servers The display resolution should be set to 1024 x 768 60Hz Under Text Mode Go...

Page 232: ...ws 98 or NT you will have to go to the Microsoft download site http www microsoft com and do a search for MDAC to retrieve the driver file MDAC 2 7 RTM Refresh 2 70 9001 0 Since this driver is used in...

Page 233: ...et Explorer b On the Tools menu click Internet Options c In the Internet Options dialog box click Security d Click Default Level e Click OK 2 Verify that Active Scripting ActiveX and Java are not bloc...

Page 234: ...ck Delete Cookies h Click OK i Under History click Clear History and then click Yes j Click OK 5 Make sure that you have the latest version of Microsoft DirectX installed For information about how to...

Page 235: ...Local Console The easiest way to assign an IP address is from the local console Refer to First Time Setup page 31 for details on the procedure involved IP Installer For client computers running Window...

Page 236: ...e to your network 6 Select either Obtain DNS server address automatically or Use the following DNS server addresses If you chose the latter fill the Preferred DNS Server and Alternate DNS server with...

Page 237: ...42 Once you have determined what the IPv6 address is you can use it when logging in from a browser or the Win and Java Client AP programs For example If you are logging in from a browser you would key...

Page 238: ...ple 2001 74ff fe6e 59 As above the address is displayed in the General list box of the Device Management Device Information page see page 142 Once you have determined what the IPv6 address is you can...

Page 239: ...ver IP switch connected to a particular router has an IP address of 192 168 1 180 you would log into your router s setup program and access the Port Forwarding sometimes referred to as Virtual Server...

Page 240: ...ou are using to access the KVM over IP switch 2 In order for the local and remote mice to synchronize you must use the generic mouse driver supplied with the Windows operating system If you have a thi...

Page 241: ...ance Pointer Precision 3 Windows ME Set the mouse speed to the middle position disable mouse acceleration click Advanced to get the dialog box for this 4 Windows NT Windows 98 Windows 95 Set the mouse...

Page 242: ...gs Advanced Monitor 2 In the dialog box that comes up make sure that the Hide modes that this monitor cannot display checkbox is unchecked 3 Click the arrow at the right of the Screen refresh rate lis...

Page 243: ...e is not found on Microsoft list of Trusted Authorities You have two options 1 you can ignore the warning and click Yes to go on or 2 you can install the certificate and have it be recognized as trust...

Page 244: ...ars Note There is a red and white X logo over the certificate to indicate that it is not trusted 2 Click Install Certificate 3 Follow the Installation Wizard to complete the installation Unless you ha...

Page 245: ...dix 229 Certificate Trusted The certificate is now trusted When you click View Certificate you can see that the red and white X logo is no longer present further indication that the certificate is tru...

Page 246: ...arning occurs You can click Yes to go on or you can disable mismatch checking To disable mismatch checking do the following 1 After the page you are logging in to comes up open the browser s Tools men...

Page 247: ...t information during key generation the following additional parameters can be used C ST L O OU CN emailAddress Examples openssl req new newkey rsa 1024 days 3653 nodes x509 keyout CA key out CA cer c...

Page 248: ...rom the unit chassis 2 Short the jumper labeled Default Password on the switch s main board 3 Power on the switch When you power the switch on the following message appears on the LCD display USERNAME...

Page 249: ...e Hotkey Scroll Lock Scroll Lock Port ID Display Position Upper Left Corner Port ID Display Duration 3 Seconds Port ID Display Mode Port Number plus the Port Name Scan Duration 5 Seconds Scan Skip Mod...

Page 250: ...ck mount kit for 68 0 110 0 cm racks Standard Long To install the long bracket standard rack mount kit simply replace the short L brackets on the standard rack mount kit with the long ones and mount t...

Page 251: ...ch will be to the inside a Screw the front flanges to the rack first b Slide the bars with the rear flanges toward the rack until the flanges make contact with the rack then screw the rear flanges to...

Page 252: ...he front of the switch to the front of the rack only tighten the screws part way 4 Slide the rear attachment sliding brackets along the slide bars until they contact the rear of the switch then use th...

Page 253: ...e that all cables are securely attached and seated completely in their sockets In addition updating the product s firmware may solve problems that have been discovered and resolved since the prior ver...

Page 254: ...D as shown in the diagram below Note These keys are toggles Press them once to invoke the feature press them again to exit About SPHD Connectors This product uses SPHD connectors for its KVM and or Co...

Page 255: ...provide a repair service without charge during the Warranty Period If a product is defective ATEN will at its discretion have the option to 1 repair said product with new or repaired components or 2 r...

Page 256: ...Mode 42 Browser Login 56 C CC Management 140 Certificate private 149 Signing Request 150 CL5708 CL5716 AC Power Rear view 11 Front view 9 Overview 1 CL5708D CL5708E Specifications 203 CL5708M CL5708N...

Page 257: ...8 F5 SKP 41 F6 BRC 42 F7 SCAN 43 F8 LOUT 43 Factory default settings 233 Favorites 107 Features 3 Filter 101 156 Filtering IP 142 MAC 142 Firmware upgrading 159 Firmware Upgrade Main firmware 160 Firm...

Page 258: ...el 185 Log 155 filter 156 Information page 156 Log Server 216 Configure 179 Event Panel 185 Events 180 Installation 177 List Panel 185 Main Screen 184 Menu Bar 179 Options 183 Starting Up 178 Log serv...

Page 259: ...Array toolbar 176 Password 31 Port Access Access 113 filter log 156 KVM devices 97 Sessions 112 Port Access Page Recalling 174 Port Configuration 117 Port Forwarding 223 Port ID Display Duration 36 Di...

Page 260: ...kip Mode 41 50 173 SKP 41 Specifications CL5708D CL5708E 203 CL5708M CL5708N 203 CL5716M CL5716N 204 SPHD Connectors 238 Standard rack mounting 14 Station IDs reset 39 Switching station positions 27 S...

Page 261: ...ing 127 Managing 123 Modifying 127 V Video Resolution additional procedures 226 Video Settings 81 W Web Browser Main Page 65 Windows Client Auto Scanning 172 Message Board 86 Windows Client AP Connect...

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