UC3021
CAMLIVE™ +
HDMI to USB-C UVC Video Capture with Power Pass-
Through
User Manual
www.aten.com
Page 1: ...UC3021 CAMLIVE HDMI to USB C UVC Video Capture with Power Pass Through User Manual www aten com...
Page 2: ...complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received inc...
Page 3: ...iator and your body Radiation Exposure Statement This equipment complies with IC radiation exposure limits established for an uncontrolled environment This equipment must be installed and operated wit...
Page 4: ...defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damag...
Page 5: ...When using the CAMLIVE with USB C to USB A Cable if you are only detecting MJPG video please disconnect the USB C head that you connected with the host Flip the USB C head around and reconnect it to...
Page 6: ...perating System and Requirements 3 Components 4 2 Hardware Setup Mounting the Camera Mount Adapter 5 Connecting the CAMLIVE Unit 5 Software 6 PC 6 Android Smartphone 6 3 Livestream Record Setup Livest...
Page 7: ...CAMLIVE User Manual vii Safety Instructions 25 General 25 Technical Support 27 International 27 North America 27 Specifications 28 Limited Warranty 30...
Page 8: ...Livestream Record Setup explains how to find CAMLIVE on your system and presents how to setup video and audio source using an example live stream record software platform Chapter 4 The Firmware Upgra...
Page 9: ...ndicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered list...
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Page 11: ...set up your camera gear and direct your show from anywhere The UC3021 supports 60W USB C power delivery pass through which charges your laptop or Android phone the power profile includes 5V 9V 15V 20V...
Page 12: ...r laptop or Android phone supports USB C PD3 0 power profile include 5V 9V 15V 20V additional USB C power adapter is needed Camera mount adapter makes the installation easier and stable Compatible wit...
Page 13: ...he driver see Downloading the Firmware Upgrade Package page 19 Operation System Minimum Hardware Requirement Windows 7 with Win7_driver installed CPU Intel i3 Dual Core 2 8Ghz or higher RAM 4GB or mor...
Page 14: ...USB C UVC Output Port Connects to a host 3 USB C DC in Port Connects to a USB power source for additional power supply 4 1 4 Camera Mount Adapter Connects to the camera mount adapter that came with th...
Page 15: ...to USB A Cable included to the host 2 Connect your HDMI source device to the HDMI Input Port2 3 Optional Connect the source 480P 720P 1080P 4K 60 to the HDMI Loop out Port to a spare HDMI enabled dis...
Page 16: ...ble CAMLIVE please download and install a suitable video recording or live streaming software for your requirement PC Below lists some examples of supported video recording live streaming software for...
Page 17: ...https www skype com https www microsoft com en us microsoft 365 All trademarks are property of their respective owners Discovering CAMLIVE on your System CAMLIVE is a plug and play device please make...
Page 18: ...CAMLIVE User Manual 8 2 On the Utilities window double click System Information to bring up the system window 3 Go to the USB page by clicking USB under Hardware...
Page 19: ...4 Under USB 3 0 Bus you should see an UC3021 This indicates that your system has successfully discovered CAMLIVE Go to the next section for an example of how to setup both video and audio for live st...
Page 20: ...ser Manual 10 Windows Operating System This is an example used in a Windows 10 Operating System 1 On a Windows 10 desktop go to Control Panel and select System 2 The System window appears select Devic...
Page 21: ...ager window appears Click on Cameras and Sound video and game controllers 4 You should see an UVC Video in the Camera list and an UVC Audio in the Sound video and game controllers list This indicates...
Page 22: ...hoose your livestream record platform You will need to setup the video and audio source coming from CAMLIVE Follow the steps below to setup your video and audio sources separately Note OBS software is...
Page 23: ...Livestream Record Setup 13 2 Locate and click the button on the bottom of the Sources pane outlined in red in the picture below to open the add source menu 3 Select Video Capture Device or Audio Captu...
Page 24: ...tinue It is recommended that Make source visible is checked 5 On the properties page click the drop down menu named Device to select CAMLIVE s video audio source Both the video and audio sources of CA...
Page 25: ...shown in the Source pane Setup of video and audio sources are complete you can now start live streaming video recording Detailed configuration of your live streaming video recording software platform...
Page 26: ...ideo quality we strongly recommend to connect CAMLIVE PRO to a USB3 1 Gen1 interface To make sure the result match your media output you wish to capture please check the detected video format from you...
Page 27: ...ream Record Setup 17 When using CAMLIVE with USB C to USB A Cable if you find that the captured media only has MJPEG format simply flip the USB C Cable connector connected to the CAMLIVE as shown in t...
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Page 29: ...ion and packages Downloading the Firmware Upgrade Package To download the firmware upgrade package 1 On our Website go to Support Center Download and choose the device model or from the CAMLIVE produc...
Page 30: ...To prepare for the firmware upgrade do the following Connect the USB C UVC Output Port to the host If your laptop only has a USB A interface connect the included USB C to USB A adapter between the hos...
Page 31: ...pgrade the CAMLIVE follow the steps below 1 Extract and open the downloaded firmware upgrade package file right click on the Setup icon and select Run as administrator as shown in the picture below 2...
Page 32: ...CAMLIVE User Manual 22 3 To select an installation folder click Browse or click Next to continue 4 A confirmation screen appears click Next to perform the upgrade...
Page 33: ...install the Win7_driver from our website after the upgrade is successful To download the driver see Downloading the Firmware Upgrade Package page 19 Upgrade Failed If the Installation Complete screen...
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Page 35: ...nplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the m...
Page 36: ...t attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service p...
Page 37: ...ct model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error...
Page 38: ...9V 15V and 20V additional USB C power adapter needed 2 Supports USB C PD power adapter only cannot work with USB C QC power adapter Video Resolution Video Input HDMI 2 0 support 480p60 720p60 1080p60...
Page 39: ...wing link of third part App http www camerafi com supported devices OS Support Windows 7 and later Mac OS X 10 13 and later Android 5 0 1 and later with UVC support Note For Windows 7 users please dow...
Page 40: ...provide a repair service without charge during the Warranty Period If a product is detective ATEN will at its discretion have the option to 1 repair said product with new or repaired components or 2...
