ATEN ALTUSEN SN0108 User Manual Download Page 1

Serial Over the NET™

SN0108 / SN0116

User Manual

www.altusen.com.tw

sn816_Book-v2.book  Page i  Thursday, July 6, 2006  5:41 PM

Summary of Contents for ALTUSEN SN0108

Page 1: ...Serial Over the NET SN0108 SN0116 User Manual www altusen com tw sn816_Book v2 book Page i Thursday July 6 2006 5 41 PM...

Page 2: ...ovide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not inst...

Page 3: ...following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resultin...

Page 4: ...se a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local...

Page 5: ...shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualifi...

Page 6: ...efore extending a device from the rack Use caution when pressing the device rail release latches and sliding a device into or out of a rack the slide rails can pinch your fingers After a device is ins...

Page 7: ...d follow the installation and operation procedures carefully to prevent any damage to the switch or to any other devices on the installation Features may have been added to the SN0108 SN0116 since thi...

Page 8: ...verview 1 Requirements 2 Features 3 SN0108 SN0116 Front Panel 5 SN0108 SN0116 Rear Panel 6 Chapter 2 Hardware Setup Before you Begin 7 Stacking and Mounting 7 Stacking 7 Rack Mounting 8 PC Installatio...

Page 9: ...ing an Account 32 Editing an Account 33 Direct Access 34 Session Info 35 Sys Info 36 Log 37 Chapter 5 Browser Operation Overview 39 Telnet 41 Port Configuration 45 User Manager 45 Chapter 6 Out of Ban...

Page 10: ...log Box Layout 66 Menu and Toolbar 67 Target Information 67 Target List 68 Port List 69 Mapped COM Ports 70 Port Mapping and Unmapping 71 Port Mapping 71 Port Unmapping 72 Appendix Specifications 73 A...

Page 11: ...xplains how to log into the SN0108 SN0116 from your browser Chapter 4 Administration explains the administrative procedures that are employed to configure the SN0108 SN0116 s working environment Chapt...

Page 12: ...appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential st...

Page 13: ...of help North America Technical Phone Support Registered ALTUSEN product owners are entitled to telephone technical support Call the ALTUSEN Technical Support Center 949 453 8885 International Techni...

Page 14: ...SEN on the web or contact an ALTUSEN Authorized Reseller In the United States of America call 866 ALTUSEN 258 8736 In Canada and South America call 949 453 8885 In all other locations call 886 2 8692...

Page 15: ...e world Each is able to control a separate port so that eight attached devices can be accessed at the same time The SN0108 SN0116 can work in tandem with other remote management products such as the A...

Page 16: ...d most cost effective way to centrally manage your remote serially connected IT products Requirements Sun s Java 2 JRE 1 4 2 or higher must be installed on your computer Java is available for free dow...

Page 17: ...ess Browser access with an intuitive GUI Telnet client SSH Telnet and third party client PuTTY etc compatible file based session logging cut and paste print screen session history macro support plus a...

Page 18: ...rts Client applications Buzzer SNMP Traps OS Support Windows Mac Sun Linux Unix AIX DOS 6 2 Code Set Support ISO646 US US ASCII ISO8859 15 Latin 9 General Hot pluggable add and remove servers without...

Page 19: ...seconds performs a system reset Pressing and holding this switch in for more than three seconds returns its settings to their default status 3 10 100 Mbps Data LED The LED lights ORANGE to indicate a...

Page 20: ...N Port The Ethernet cable that connects the SN0108 SN0116 to the Internet plugs in here 4 Serial Ports The Cat 5 cables that connect to the RJ45 to Serial adapters plug in here See PC Installation Dia...

Page 21: ...108 SN0116 on the desktop stick the self adhesive footpads that came with your package to the unit s bottom panel at the four corners 1 Important safety information regarding the placement of this dev...

Page 22: ...ck mount the unit 1 Remove the screws at the front or the rear as shown in the diagram below 2 Screw the mounting brackets into the sides of the unit at the front or the rear as shown in the diagram b...

Page 23: ...8 SN0116 s rear panel to the adapter 3 If you choose to install a serial modem for OOB operation see Chapter 6 use standard Ethernet cable to connect any available port on the SN0108 SN0116 s rear pan...

Page 24: ...SN0108 SN0116 User Manual 10 PC Installation Diagram 5 2 1 4 3 SA0142 DB9 M DTE DCE Modem SA0141 DB9 F DTE DTE DB9 DTE DB9 DCE sn816_Book v2 book Page 10 Thursday July 6 2006 5 41 PM...

Page 25: ...rd Ethernet cable to connect the V100 s LAN port to an SA0142 adapter 3 Connect the two adapters Note If you choose to install a serial modem for OOB operation see Chapter 6 refer to step 3 of the PC...

Page 26: ...SN0108 SN0116 User Manual 12 Sun Fire V100 Server Installation Diagram 5 3 1 4 2 SA0141 SA0142 SunFire V100 Server sn816_Book v2 book Page 12 Thursday July 6 2006 5 41 PM...

Page 27: ...0116 s IP address are described in the Appendix on p 75 2 A Security Alert dialog box appears Accept the certificate 3 A login dialog box like the one below appears 4 Provide a valid Username and Pass...

Page 28: ...tor Administrative functions are explained in Chapter 4 Note Be sure to click the Logout icon when you end your session The bar along the left side is used to configure and control access to each of t...

Page 29: ...n is used by the administrator to configure the SN0108 SN0116 s working environment An explanation of each of the configuration functions is given in the sections that follow General When you click th...

Page 30: ...fault administrator name is administrator The default password is password For security purposes we strongly recommend that you change the default values to something unique The Comments field is opti...

Page 31: ...6 listens for incoming data on Unless you have a specific reason for changing them we recommend you leave the default settings as they are IP Address The default is for a fixed IP address To give the...

Page 32: ...e account information in the Account Name Password and From fields 5 Key in the email address of where you want the report of the DHCP address sent to in the To field 6 When all of your configuration...

Page 33: ...check Enable CC Management and fill in the CC Server s IP address and the port that it listens on in the appropriate fields RADIUS Settings If you want to allow authorization for the SN0108 SN0116 thr...

Page 34: ...5 6 12 and 16 Note 1 The characters are not case sensitive Upper or lower case work equally well 2 Characters are comma delimited 3 An invalid character in the string will prohibit access to the SN010...

Page 35: ...sswords for the Community Name fields We recommend replacing the defaults public private with an alphanumeric string of at least 8 characters 4 Key in the IP addresses of the computers that will autom...

Page 36: ...ort The Console Port is the one that you connect the terminal or modem to for OOB communication The default is Port 1 COM1 but you can use any of the ports as long as you specify which one it is here...

Page 37: ...d time manually Synchronizing the date and time with the date and time of an NTP server on the internet Note 1 If you enable Synchronize with computer time the Date and Time fields are filled with the...

Page 38: ...uter go to our Internet support site and choose the model name that relates to your product SN0108 SN0116 to get a list of available Firmware Upgrade Packages 2 Choose the Firmware Upgrade Package you...

Page 39: ...re level with that of the upgrade files If it finds that the SN0108 SN0116 s current version is equal to or higher than the upgrade version it won t overwrite the SN0108 SN0116 s version 2 If you do n...

Page 40: ...tors and in the case of port configuration users with configuration permission The functions available to ordinary users are discussed in Chapter 5 Browser Operation Port Config The administrator and...

Page 41: ...SN0116 The Port ID field displays the number of the port that is being configured Port Name You can give a port an appropriate name by editing the Port Name field Serial Parameters Data Bits Out CRLF...

Page 42: ...ust also specify the port number For example 192 168 0 200 5003 For security purposes access to the port can be limited to specific IP addresses See Direct Access page 34 for further details Real COM...

Page 43: ...for the amount of time set with this function the port is released for use by another user Note This field doesn t appear when this dialog box is accessed from the Console port Authorized Operators T...

Page 44: ...s a reboot debug messages can be sent through its COM port When the SN0108 SN0116 receives such a message it can send an email to inform the user specified here of the problem You can have up to 10 ty...

Page 45: ...ou want the report sent to in the To field 6 When all of your configuration settings have been made click Update to save the information After setting up this page whenever one of the specified alerts...

Page 46: ...t user accounts Up to 15 user accounts can be established Operators must provide the Usernames and Passwords established here in order to log in Deleting an Account To delete a user account select it...

Page 47: ...lank Note 1 Port Configuration is where the Port Numbers and Names that appear in this dialog are set See Port Config page 26 for port configuration information 2 The term Yes in the Shared column mea...

Page 48: ...your changes click Update 4 To exit without saving any changes click Back Direct Access For security purposes Direct Access can limit the users attempting to log in to ports that have been specified...

Page 49: ...rts without having to specify a Username and Password Note The port must be designated as a RAW TCP Port under the Port Config settings See Operating Mode page 28 for further details Session Info Clic...

Page 50: ...0108 SN0116 User Manual 36 Sys Info The System Information dialog box provides information about all aspects of the SN0108 SN0116 s configuration sn816_Book v2 book Page 36 Thursday July 6 2006 5 41 P...

Page 51: ...ting of only today s events Choose All then click OK to see a listing of events for the entire log file Choose Selected key in the desired range of dates in the From and To fields then click OK to see...

Page 52: ...low appears When you have finished viewing the event list If you want to return to the Event Log dialog box click Back If you want to erase the contents of the entire log file click Clear All To exit...

Page 53: ...ssions to connect to the devices attached to the SN0108 SN0116 s COM ports See p 41 for details Administrator and Permitted Users This page allows the administrator and users with configuration permis...

Page 54: ...attempting to log in to ports that have been specified as RAW TCP Ports and Real COM Ports see Operating Mode page 28 Administrator Only This page allows the administrator to see information about all...

Page 55: ...elect the port you would like to access Note You must have permission in order to access a port see User Management page 31 for details 2 If you want to view the port history click the View History bu...

Page 56: ...ession or command line to operate it Press Enter When you have finished with the session log out then bring up the Main Menu Note Be sure to log out before bringing up the Main Menu otherwise another...

Page 57: ...er Port Configuration p 27 The screen will prompt you as to the correct character In this example it is Ctrl D see the prompt on the previous screenshot The following screen appears 7 Press 1 to issue...

Page 58: ...e restricted to the administrator or users with configuration permission If you select a submenu that you are not authorized for nothing will happen 2 Some of the submenus do not have an Exit choice I...

Page 59: ...er Manager For users clicking the User Manager button brings up a screen that shows their username port configuration permission status and the ports they are authorized to control Clicking Edit bring...

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Page 61: ...p a direct HyperTerminal connection do the following 1 Use Ethernet cable and a DTE to DTE adapter to connect one of the SN0108 SN0116 s serial ports to a COM port on a PC see the Installation section...

Page 62: ...box appears 3 Key a name to describe the connection in the Name field we chose Com1Test select an icon to represent the connection then click OK A dialog box similar to the one below comes up sn816_B...

Page 63: ...and the computer s COM port settings must be the same Change the settings in your dialog box if necessary so that they match the SN0108 SN0116 s Console Port settings see Port Config page 26 for deta...

Page 64: ...ile menu and select Properties Settings The following dialog box displays 7 Change the settings if necessary so that they match the settings shown in the dialog box then click ASCII Setup The ASCII Se...

Page 65: ...yperTerminal setup For Windows NT 2000 XP and Windows Server 2003 systems a HyperTerminal icon that connects you to the SN0108 SN0116 is created on the desktop For Windows 98 and ME you must access Hy...

Page 66: ...s on choosing the appropriate adapter The usual choice for connecting to a modem is SA0142 Note Be sure that the port you specify as the Console Port in the OOBC dialog box see p 22 matches the port t...

Page 67: ...he Windows Start Menu Final Check To make sure that the modem and COM port are correctly installed 1 Open the Control Panel My Computer Control Panel 2 Open the Make New Connection folder If all went...

Page 68: ...2 In the VT100 terminal window key in atdt modem telephone number Enter The terminal responds with CONNECT115200 3 Wait at least 60 seconds then key in Ctrl D 4 Key in your Username and Password to b...

Page 69: ...See RJ 45 to Serial Adapters page 78 for details on choosing the appropriate adapter The usual choice for connecting to a PC is SA0141 2 In the examples that follow we use COM1 If you use a different...

Page 70: ...x settings if necessary so that the COM port is correct then click OK 5 Click the Connection tab to see the connection setup page 6 Change your settings if necessary so that they match the settings sh...

Page 71: ...page 8 Click OK at the bottom of the Connection page then click Next The following dialog box appears 9 Key in anything you like for these fields then click Next 10 Click Finish A new icon that you ca...

Page 72: ...es you just set in the dialog boxes as shown in the table below Logging In 1 Double click the icon you created in the Dial up Network folder 2 Key in your Username and Password then click Connect 3 Us...

Page 73: ...appropriate adapter The usual choice for connecting to a modem is SA0142 Note Be sure that the port you specify as the Console Port in the OOBC dialog box see p 22 matches the port that you connect t...

Page 74: ...Double click the icon you created in the Dial up Network folder 2 Key in your Username and Password click Connect and wait for the Authentication procedure to complete be patient it may take a few mo...

Page 75: ...g in by adding a port number from 5000 to 5015 to the login command For example telnet IP Address 5001 3 Press Enter The following screen appears 4 At the login prompt provide your Username and Passwo...

Page 76: ...y being used up to 16 additional users can log in by adding a port number from 5100 to 5115 to the login command For example SSH username IP Address P 5101 3 Press Enter 4 When you are prompted for a...

Page 77: ...alternate port from 5100 to 5115 This allows up to 16 additional users to log in at the same time 2 Select SSH from the Protocol buttons 3 Click Open at the bottom of the dialog box 4 After you have c...

Page 78: ...SN0108 SN0116 User Manual 64 This Page Intentionally Left Blank sn816_Book v2 book Page 64 Thursday July 6 2006 5 41 PM...

Page 79: ...n this mode can be used with other Altusen management products such as the PN9108 Power Over the NET Driver Installation In order to utilize virtual COM port management the Altusen virtual COM port dr...

Page 80: ...agement Utility dialog box is laid out as follows The menu and button bars allow the automatic enumeration and listing of devices and ports Below the menu and button bars there is an area to input inf...

Page 81: ...the Target List The results are shown in the Port List panel Map After selecting a port from the Port List panel selecting this function maps the device s COM port to a virtual COM port on the user s...

Page 82: ...is on line and is ready to be mapped If a device was added to the list manually and is off line the icon to its left is drawn with black dots and lines Double clicking a manually added item can get so...

Page 83: ...setting for the port that was specified when the port was configured See Port Config page 26 for details Double clicking a port in the Port List brings up a Port Mapping dialog box that lets users se...

Page 84: ...ng the device and port that each mapped one is derived from The list is generated as soon as the application starts and is dynamically updated whenever the mapped COM port configuration changes as a r...

Page 85: ...st of available COM ports and select the COM port you wish to map the Target port to 3 Click OK to complete the operation Note 1 If a range of ports was selected and Map consecutively is enabled the C...

Page 86: ...e menu to bring up the Port Unmapping dialog box 2 Drop down the list of mapped COM ports and select the COM port you wish to unmap 3 Click OK to complete the operation Note For a consecutive unmappin...

Page 87: ...1 x Orange Green Power 1 x Blue RS 232 Port 8 x Green 16 x Green Switches Power 1 x Rocker Reset 1 x Semi recessed pushbutton I P Rating 100 240VAC 50 60Hz 1A Power Consumption 120V 8W 230V 8W Environ...

Page 88: ...on with the following procedure 1 Power off the SN0108 SN0106 and remove its housing 2 Short the jumper labeled J6 3 Power on the switch 4 When the Link and 10 100Mbps LEDs flash power off the switch...

Page 89: ...ddress can be assigned with the IP Installer utility 1 Unzip the contents of IPInstaller zip found on the Software CD that came with your SN0108 SN0106 package to a directory on your hard drive 2 Go t...

Page 90: ...am Method 2 1 Set your computer s IP address to 192 168 0 XXX Where XXX represents any number or numbers except 10 192 168 0 10 is the default address of the SN0108 SN0106 2 Specify the switch s defau...

Page 91: ...The SN0108 SN0106 s MAC address can be found on its bottom panel 3 Turn the power to the SN0108 SN0106 back on 4 In your browser go to the IP address you just assigned and log in with your Username an...

Page 92: ...vailable adapter configurations SA0141 RJ45 F to DB9 F Black Connector DTE to DTE SA0142 RJ45 F to DB9 M Black Connector DTE to DCE SN0108 SN0116 RJ45 Pins 8 Computer DB9 RTS 1 8 DTR 2 6 1 TXD 3 2 CTS...

Page 93: ...DCE SN0108 SN0116 RJ45 Pins 8 Computer DB25 RTS 1 5 DTR 2 6 8 TXD 3 3 CTS 4 4 GND 5 7 RXD 6 2 DSR 7 8 20 Other pins not used SN0108 SN0116 RJ45 Pins 8 Modem Device DB25 RTS 1 4 DTR 2 20 TXD 3 2 CTS 4...

Page 94: ...nnector DTE to DCE SN0108 SN0116 RJ45 Pins 8 Computer DB9 RTS 1 8 DTR 2 6 1 TXD 3 2 CTS 4 7 GND 5 5 RXD 6 3 DSR 7 8 4 9 NC not used SN0108 SN0116 RJ45 Pins 8 Modem Device DB9 RTS 1 7 DTR 2 4 TXD 3 3 C...

Page 95: ...CE SN0108 SN0116 RJ45 Pins 8 Computer DB25 RTS 1 5 DTR 2 6 8 TXD 3 3 CTS 4 4 GND 5 7 RXD 6 2 DSR 7 8 20 Other pins not used SN0108 SN0116 RJ45 Pins 8 Modem Device DB25 RTS 1 4 DTR 2 20 TXD 3 2 CTS 4 5...

Page 96: ...NO EVENT SHALL THE DIRECT VENDOR S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM THE DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT DISK OR I...

Page 97: ...ion device management 26 working environment 15 Connection Control 16 Corrupt Password 74 D Date and time 23 Device management configuration 26 Direct Access 34 F FCC Information ii Firmware upgrade 2...

Page 98: ...vice Ports 17 Session Info 35 SN0108 Front panel 5 Rear panel 6 SN0116 Front panel 5 Rear panel 6 SNMP Settings 21 Specifications 73 SSH terminal Linux session 62 third party utility Windows 63 Stacki...

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