ATEN Altusen RCMDP101U User Manual Download Page 1

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1-Local / Remote Share Access Single Port

KVM over IP Switch

RCM KVM over IP Switch

User Manual

www.aten.com

ATEN Altusen™

RCMDP101U / RCMDVI101
/ RCMVGA101

1-Local / Remote Share Access
Single Port KVM over IP Switch
User Manual

Summary of Contents for Altusen RCMDP101U

Page 1: ...mote Share Access Single Port KVM over IP Switch RCM KVM over IP Switch User Manual www aten com ATEN Altusen RCMDP101U RCMDVI101 RCMVGA101 1 Local Remote Share Access Single Port KVM over IP Switch U...

Page 2: ...rea is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The device complies with Part 15 of the FCC Rules Operation is subjec...

Page 3: ...ess for any particular purpose Any of the manufacturer s software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not the...

Page 4: ...connect without limits visit ATEN on the Web or contact an ATEN Authorized Reseller Visit ATEN on the Web for a list of locations and telephone numbers Package Contents Check to make sure that all com...

Page 5: ...Type B cable 1 USB Type A to USB Mini B cable 1 power adapter 1 mounting kit 1 control terminal block 1 foot pad set 4 pcs 1 user instructions RCMDVI101 1 RCMDVI101 KVM over IP Switch 1 KVM cable DVI...

Page 6: ...atures and Benefits 2 Hardware 2 Management 3 Easy to Use Interface 4 Advanced Security 4 Virtual Media 4 Virtual Remote Desktop 5 Supported Video Resolutions 6 System Requirements 7 Remote User Compu...

Page 7: ...toring 27 Remote Access 28 OCR Functions 28 Other API Functions 28 4 Browser Login Logging In 31 Main Screen 33 5 Configuration Introduction 35 Basic Setting 36 User Management 36 User Information 36...

Page 8: ...72 Customization 73 Mode 73 USB IO Settings 73 Multiuser Mode 74 Exit Macro 74 Reset 74 Preferences 75 User Preferences 75 Logs 76 Remote Console 77 Remote Console Preview 77 Telnet Viewer 77 Download...

Page 9: ...ization 110 Open GUI Configuration 112 Control Panel Configuration 113 The Web Client Control Panel 115 Functions 115 Web Client Video Settings 116 Web Client On Screen Keyboard 117 Web Client Mouse P...

Page 10: ...ssignment 148 Trusted Certificates 149 Overview 149 Installing the Certificate 150 Certificate Trusted 151 Mismatch Considerations 151 Self Signed Private Certificates 153 Examples 153 Importing the F...

Page 11: ...pplications Chapter 4 Browser Login explains how to log into the RCM KVM over IP Switch from a web browser Chapter 5 Configuration explains the administrative procedures that are employed to configure...

Page 12: ...http www aten com global en Conventions This manual uses the following conventions Monospaced Indicates text that you should key in Indicates keys you should press For example Enter means to press th...

Page 13: ...a laptop to the LUC port users can access any computer connected to the switch for easy on site management That means no additional monitor keyboard and mouse is required for routine local maintenance...

Page 14: ...on the front panel serves as a laptop USB console LUC port Two 10 100 1000 Mbps NICs for redundant LAN or dual IP operation Dual power supply for power backup Supports multiplatform server environmen...

Page 15: ...chable database Supports instant notification of critical system events via email SNMP trap and Syslog Firmware upgradable via remote access Accessible via a built in serial viewer or via third party...

Page 16: ...curity Smart card CAC reader support External authentication support RADIUS LDAP LDAPS and MS Active Directory Supports TLS 1 2 data encryption and RSA 2048 bit certificates to secure users logging in...

Page 17: ...to use IE Firefox Chrome Opera Edge or Safari 2 For optimal performance of Web Client s HTML 5 features make sure your browser and CN9000 CN9600 CN9950 s firmware is of the latest version Video qualit...

Page 18: ...U 4096 x 2160 30 Hz 3840 x 2160 30 Hz 2560 x 2048 30 Hz 2560 x 1600 30 Hz 2560 x 1440 30 Hz 1920 x 1200 60 Hz 1920 x 1080 60 Hz 1680 x 1050 60 Hz 1600 x 1200 60 Hz 1600 x 900 60 Hz 1440 x 900 60 Hz 14...

Page 19: ...eed of at least 128 kbps is required For the Log Server you must have the Microsoft Jet OLEDB 4 0 or higher driver installed Servers Servers are the computers connected to the switch via KVM cables Th...

Page 20: ...nment JRE 6 Update 3 or later Linux Mac Sun etc Supported operating systems for servers that connect to the RCM KVM over IP Switch are shown in the table below Note For Linux systems Linux Kernel must...

Page 21: ...at log into the RCM KVM over IP Switch include the following Note See Mac Systems page 159 for further information regarding Safari Browser Version Internet Explorer 8 or later Chrome 4 0 3 or later F...

Page 22: ...PC to this port See page 24 for details 4 local console COM RS 232 DCE port Connect a serial data terminal equipment device e g a PC or touch panel to this port See page 24 for details 5 laptop USB c...

Page 23: ...operation is optional the second power source is for backup a second power adapter requires a separate purchase 3 control terminal Connect the NC and C terminals to the PC server for remote reboot Con...

Page 24: ...KVM over IP Switch User Manual 12 RCMVGA101 RCMDP101U Side View No Component Description 1 control port This port connects to an optional KVM over IP Access Control Box which may be purchased separate...

Page 25: ...t Connect a serial data terminal equipment device e g a PC or touch panel to this port See page 24 for details 5 KVM USB Type B port Use the USB cable USB Type A to USB Type B provided to connect the...

Page 26: ...eration is optional the second power source is for backup a second power adapter requires a separate purchase 3 control terminal Connect the NC and C terminals to the PC server for remote reboot Conne...

Page 27: ...E Ports page 24 4 USB Type B port Connect the keyboard mouse to the PC workstation you are installing using the USB Type A to USB Type B cable provided 5 laptop USB console LUC port For laptop local a...

Page 28: ...cable into unit s other power jack Note Dual power operation is optional the second power source is for backup a second power adapter requires a separate purchase 3 LAN ports Connect a Cat 5e 6 netwo...

Page 29: ...ect to the installation has been turned off You must unplug the power cords of any computers that have the Keyboard Power On function 3 Any installation that does not follow the instructions in this g...

Page 30: ...er Manual 18 2 Attach the bracket and secure the bracket using the screws from the previous step Rack Mount 1 Align the screw holes of the mounting bracket with that of the rack 2 Screw the mounting b...

Page 31: ...ch two screws as the hanging hooks for the hanger keyholes of the mount bracket you may need to draw the positions for the screws on the wall prior to installing and leave enough space between the scr...

Page 32: ...uipment such as a touch panel connect it to the local console COM RS 232 DCE port with a network switch console cable 6 Optional If you are using serial devices data communication equipment such as a...

Page 33: ...acts as power back up A second power adapter can be purchased from your ATEN supplier RCMVGA101 23 22 21 Gspou Wjfx Sfbs Wjfx Ofuxpsl 8 2 9 3 7 6 4 4 5 21 Dpouspm Ufsnjobm 21 4 4 23 22 21 Gspou Wjfx S...

Page 34: ...RCM KVM over IP Switch User Manual 22 RCMDVI101 23 Gspou Wjfx Sfbs Wjfx Ofuxpsl 8 9 2 4 7 6 4 4 4 VTC LWN Dbcmf Dpoofdujpo 5 2 3 22...

Page 35: ...Chapter 2 Hardware Setup 23 RCMDP101U 23 22 21 Gspou Wjfx Sfbs Wjfx Ofuxpsl 8 2 9 3 7 6 4 5 4 21 4 Dpouspm Ufsnjobm 21 21 4 4...

Page 36: ...act as the DTE Therefore connect the switch to the DTE port and the PC to the DCE port If you intend to use a PC and Touch Panel combination the PC can act as the DCE while the Touch Panel can act as...

Page 37: ...ng the following StartSession IP address 1 username password Example StartSession 192 168 0 60 1 administrator password Then press Enter The ID of the API session SID is returned which is needed for i...

Page 38: ...ogin SID Prohibits remote access to the remote port Returned value of 0 Success LockClientLogin 4 UnlockClientLogin S ID Allows remote access to the remote port Returned value of 0 Success UnlockClien...

Page 39: ...new updates changes to the image since the last time interval GetCaptureStatus SID 1 3 Type the following to get the buffer size of the image captured GetCaptureBufferSize SID 1 4 Type the following...

Page 40: ...mpares a specified region of the device s image with a sample image 0 success 1OCR_FastFindSampl ePicture 4 1 0 0 1920 1080 sample bmp Function Description Example ReadTextFromZoneMemEx SID 1 horizont...

Page 41: ...SID username u sername size Terminates sessions currently accessed by the specified user KillSessionByName 4 nicholas 8 2 Function Description Example KillSessionByPort SI D 1 port list port list len...

Page 42: ...RCM KVM over IP Switch User Manual 30 This Page Intentionally Left Blank...

Page 43: ...ver IP Switch you want to access in the browser s URL location bar The default IP address for non DHCP environment is 192 168 0 60 Note 1 For security purposes a login string may have been set by the...

Page 44: ...ator and are logging in for the first time use the default username administrator and the default password password For security purposes the system will prompt you to change the login password The pa...

Page 45: ...consists of the user menu on the left panel with a Viewer icon to launch the Java or WinClient Viewer as well as a Logout icon displayed at the bottom of the menu Note If a user does not have permissi...

Page 46: ...RCM KVM over IP Switch User Manual 34 This Page Intentionally Left Blank...

Page 47: ...This chapter discusses each of them in turn Note 1 As you make your configuration changes in each dialog box click Save to apply the settings 2 Some configuration changes only take effect after a RCM...

Page 48: ...is is the user name of the account Password Confirm Password Enter a new password if you are changing it Re enter the new password to confirm Description Enter a descriptive word or phrase to describe...

Page 49: ...o select whether the user has Read Write or Read Only permission Java Client Checking this allows a user to access the RCM KVM over IP Switch via the Java Client software System Log Checking this allo...

Page 50: ...per Case One Lower Case and or One Number character Note This policy only affects user accounts created after this policy has been enabled as well as password changes to existing user accounts Check D...

Page 51: ...he IP address that the user has logged in from The Client heading refers to the means the user employed to connect to the RCM KVM over IP Switch Browser WinClient AP Java Client AP etc The Category he...

Page 52: ...oad the new firmware file to your computer 2 Open your browser log in to the RCM KVM over IP Switch and click Maintenance in the left panel menu to bring up the Firmware File dialog box as follows 3 C...

Page 53: ...t the system will reboot shortly Note You will need to wait a bit before logging back in Update Display Information The Update Display Information screen displays the information of the video display...

Page 54: ...ced with the information that you restore To perform a backup do the following 1 Optional In the Password field key in a password for the file Note If you set a password make a note of it since you wi...

Page 55: ...file and select it 3 Select which parts of the backup you wish to restore Select Select All to restore all information Select User Account to only restore User Account information Select User Select t...

Page 56: ...1U only to set the relay terminal to normally closed NC or normally open NO type the corresponding command below and press Enter Normally closed setmotorcontrol 0 Normally open setmotorcontrol 1 Digit...

Page 57: ...en a name Enter a name 16 characters max for the RCM KVM over IP Switch then click Save MAC 1 2 Address The RCM KVM over IP Switch s MAC Address displays here Firmware Version FPGA Indicates the RCM K...

Page 58: ...KVM over IP Switch User Manual 46 IPV6 Address IPv6 Subnet Prefix Length Displays the RCM KVM over IP Switch s Internet Protocol Version 6 128 bit address in the new format See IPv6 page 144 for deta...

Page 59: ...Chapter 5 Configuration 47 Network The Network screen is used to specify the RCM KVM over IP Switch s network environment...

Page 60: ...and from the Windows and Java Client AP programs The default is 9000 HTTP The port number for a browser login The default is 80 HTTPS The port number for a secure browser login The default is 443 SSH...

Page 61: ...elect the Set IP address manually radio button and fill in the IP address Note 1 If you choose Obtain IP address automatically when the switch starts up it waits to get its IP address from the DHCP se...

Page 62: ...information Note Specifying for an alternate DNS Server address is optional Network Transfer Rate This setting allows you to tailor the size of the data transfer stream to match network traffic condi...

Page 63: ...s you to set up login authentication and authorization management from external sources It is divided into several sections each of which is described in the sections that follow Event Destination Thi...

Page 64: ...t information in the Account Name and Password fields 4 Key in the email address of where the report is being sent from in the From field Note Only one email address is allowed in the From field and i...

Page 65: ...1 65535 The default port number is 9001 The port number must different than the one used for the Program port see Service Ports page 48 SNMP Trap To be notified of SNMP trap events do the following 1...

Page 66: ...horization for the RCM KVM over IP Switch through a RADIUS server do the following 1 Check Enable 2 Click the drop down menu to select which you wish to set Preferred RADIUS or Alternate RADIUS 3 Ente...

Page 67: ...extend and update the Active Directory Schema To allow authentication and authorization for the RCM KVM over IP Switch via LDAP LDAPS refer to the information in the following table Item Action Enabl...

Page 68: ...ress and the port that it listens on in the appropriate fields Note Authentication refers to determining the authenticity of the person logging in Authorization refers to assigning permission to use t...

Page 69: ...that computer will be accepted The default is unchecked This function relates to the client computer s IP If the IP is changed the computer will no longer be locked out Lock Account If this is enable...

Page 70: ...To enable IP and or MAC filtering check IP Filter Enable and or MAC Filter Enable If the Include button is checked all the addresses within the filter range are allowed access while all other addresse...

Page 71: ...ter list box and click Modify The Modify dialog box is similar to the Add dialog box When it comes up simply delete the old address es and replace it with the new one s Deleting Filters To delete a fi...

Page 72: ...s the best performance while the more encryption the greater the adverse effect If you enable encryption the performance considerations going from best to worst are as follows RC4 offers the least per...

Page 73: ...system to send data to a remote server as well as being able to have data from the remote server written to them The default is Enabled If Disable Authentication is checked no authentication procedur...

Page 74: ...greatest security we recommend using a third party certificate authority CA signed certificate To obtain a third party signed certificate go to a CA Certificate Authority website to apply for an SSL...

Page 75: ...according to the example information in the following table 3 After filling in the form all fields are required click Create Information Example Country 2 letter code TW State or Province Taiwan Local...

Page 76: ...igned SSL certificate 5 After the CA sends you the certificate save it to a convenient location on your computer Click Browse to locate the file then click Upload to store it on the RCM KVM over IP Sw...

Page 77: ...Band Configuration or serial connection OOBC For this function to work the serial device must be connected to the CPU COM RS 232 DTE port When the RCM KVM over IP Switch cannot be accessed with LAN b...

Page 78: ...ll and dials back to the modem whose phone number is specified in the Phone Number field Enter the phone number of the modem that you want the RCM KVM over IP Switch to dial back to in the Phone Numbe...

Page 79: ...unt name username and password that you use to connect to your ISP Dial Out Schedule This entry sets up the times you want the RCM KVM over IP Switch to dial out over the ISP connection Every provides...

Page 80: ...des email notification of problems that occur on the devices connected to the RCM KVM over IP Switch s ports Note This email notification differs from the one configured under SMTP Settings in that it...

Page 81: ...are as follows Baud Rate This sets the port s data transfer speed Choices are from 300 115200 use the drop down menu to see them all Set this to match the baud rate setting of the serial console devi...

Page 82: ...orted for baud rates of 9600 and lower For baud rates greater than 9600 you must choose Hardware or XON XOFF Enable Serial Port Bypass Check uncheck to enable disable serial port bypass Enabling this...

Page 83: ...them in the provided Alert String 1 10 fields Date Time The Date Time dialog page sets the RCM KVM over IP Switch time parameters Set the parameters according to the information below Time Zone Use th...

Page 84: ...rk time server do the following 1 Check Enable auto adjustment 2 Click the drop down menu to select your preferred time server from the time server list or Check Preferred custom server IP and enter t...

Page 85: ...in the Server List when using the WinClient or Java Client AP see Starting Up page 83 Disabling this function will render the unit undiscoverable in the Server List but can still be connected to USB...

Page 86: ...in a queue and executed chronologically Under these circumstances users can take advantage of the Message Board which allows a user to take control of the keyboard and mouse or keyboard mouse and vide...

Page 87: ...key Logout Timeout and the Viewer Language Click the drop down menu to selects the language that the interface displays in OSD Hotkey Select the keyboard combination to call the OSD function Logout Ti...

Page 88: ...ick Log Information to view the logs A maximum of 1024 events are kept in the log file As new events are recorded they are placed at the top of the list When a new event is recorded after there are 10...

Page 89: ...in this screen shows a snapshot of the server s display as follows Clicking Refresh updates the snapshot of the remote display Telnet Viewer If the Serial Console is enabled and a user has telnet acce...

Page 90: ...wnload 2 Follow the on screen instructions to complete the installation and have the program icon placed on your desktop For more information on the Windows Client AP and Java Client AP refer to Chapt...

Page 91: ...ent WinClient or Java Client to view the remote server in a separate window A second or two after clicking the Viewer icon the desktop of the remote server appears as a window on your PC The type of v...

Page 92: ...RCM KVM over IP Switch User Manual 80 Logout Click the Logout icon when you are done configuring the RCM KVM over IP Switch s operating environment This logs you out of the RCM KVM over IP Switch GUI...

Page 93: ...nt viewer accessed directly from the web browser GUI Refer to Web Windows and Java Client Viewer on page 82 for more information 2 Windows viewer accessed directly from the web browser GUI Refer to We...

Page 94: ...iewer icon on the left panel menu A second or two after the remote server s desktop appears as a window on your desktop The control access of the remote server is laid out in the control panel Refer t...

Page 95: ...AP button 3 Save the file to a convenient location or create a shortcut on the desktop Starting Up For the first time running the AP right click the Windows Client AP and click Run as administrator to...

Page 96: ...connect to is at a remote location it will not be found on your LAN You can enter its IP address and port yourself If you don t know the Port number contact the Administrator When the IP address and P...

Page 97: ...Button Action Disconnect Breaks the connection to the RCM KVM over IP Switch Switch to remote view In some cases administrators do not wish to have users connect to the RCM KVM over IP Switch with a...

Page 98: ...page Systems that have JRE 6 Update 3 or later installed can connect Java is available for free download from Sun s Java web site http java sun com The Java Client Connection Screen and its connection...

Page 99: ...the upper or lower center of the screen the default is up It becomes visible when you move the mouse pointer over it Note 1 The above image shows the complete Control Panel The icons that appear can b...

Page 100: ...eo Settings page 99 for details Toggles the display between Full Screen Mode and Windowed Mode Click to take a snapshot screen capture of the remote display To configure the Snapshot parameters refer...

Page 101: ...l keyboard icons are in sync Clicking an icon causes the corresponding LED on your keyboard to change accordingly Likewise pressing a Lock key on your keyboard causes the icon s color to change accord...

Page 102: ...microphone from the local console OSD see Local OSD page 123 Note The microphone connected to the local console have priority over those connected to the remote console Click to access the viewer base...

Page 103: ...actions are listed to the left their hotkeys are shown to the right Use the checkbox to the left of an action s name to enable or disable its hotkey If you find the default Hotkey combinations inconv...

Page 104: ...9 Note The Java Control Panel does not have this feature Adjust mouse This synchronizes the local and remote mouse movements The default keys are F8 F7 F6 Video Auto sync This combination performs an...

Page 105: ...re used to perform specific actions on the remote server To create the macro do the following 1 Select the User Macros radio button then click Add 2 In the dialog box that comes up replace the New Mac...

Page 106: ...takes Clicking Cancel cancels all keystrokes When you have finished click Stop This is the equivalent of clicking Done in Step 5 Note Case is not considered typing A or a has the same effect When reco...

Page 107: ...thout Wait the macro runs the key presses one after another with no time delay between them If you choose Play With Time Control the macro waits for the amount of time between key presses that you too...

Page 108: ...are stored on the Local Client computer of each user Therefore there is no limitation on the number of macros the size of the macro names or makeup of the hotkey combinations that invoke them Search l...

Page 109: ...ends the Winkey L combination which would cause the remote device s log in page to come up the next time the device was accessed To create the macro do the following 1 Select System Macros then click...

Page 110: ...may be used Alternate characters cannot be used For example if the keyboard is Traditional Chinese and default character is A the alternate Chinese character obtained via keyboard switching is not rec...

Page 111: ...The adjustment options are as follows Option Usage Click this to control the transparency of the Video Settings dialog box Performance Select the type of Internet connection that exists between the L...

Page 112: ...rag the slider bars to adjust the RGB Red Green Blue values When an RGB value is increased the RGB component of the image is correspondingly increased If you enable Set to Grayscale the remote video d...

Page 113: ...screen Select Enable Refresh and enter a number from 1 through 99 The RCM KVM over IP Switch will redraw the screen at the interval you specify This feature is disabled by default Click to put a check...

Page 114: ...eyboard Video Mouse You can use this button to occupy the KVM When you Occupy the KVM other users cannot see the video and cannot input keyboard or mouse data The button is shadowed when the KVM is oc...

Page 115: ...Panel The names of all the logged in users are listed in this panel Your name appears in blue while other users names appear in black By default messages are posted to all users To post a message to o...

Page 116: ...e virtual media function is available or if a virtual media device has already been mounted on the remote server as shown in the table below Virtual Media Redirection To implement the virtual media re...

Page 117: ...Up to three virtual media choices can be mounted The top three in the list are the ones that are selected To rearrange the selection order highlight the device you want to move then click the Up or Do...

Page 118: ...selected are redirected to the remote system where they show up as drives files and folders on the remote system s file system Once mounted you can treat the virtual media as if they were really on t...

Page 119: ...ars when you bring up the Virtual Media dialog box and click Add Make your selection and click Mount to complete the redirection Zoom Scale Window Size The Zoom icon controls the zoom factor of the re...

Page 120: ...he remote and local systems are not the same you do not have to change the configuration settings for either system The user just has to bring up the on screen keyboard select the language used by the...

Page 121: ...lect the type that you would like to work with Note 1 Before accessing a port only Dual and Crosshairs are available for the Windows Viewers Once the port is accessed three pointers are available 2 Th...

Page 122: ...use Synchronization If you are using Manual mouse synchronization instead of automatic DynaSync and the local mouse pointer goes out of sync with the remote system s mouse pointer there are a number o...

Page 123: ...in the text area of the Control Panel and select Mouse Sync Mode Automatic for Mac 2 Linux does not support DynaSync Mode but there is a setting on the Mouse Sync Mode menu for Redhat AS3 0 systems I...

Page 124: ...en GUI Configuration Clicking the Open GUI icon for viewer based configuration The sidebar menu items available on this page are based on the user s permissions For information on how to use these fun...

Page 125: ...is organized into five main sections as described in the table below Item Description Customize Control Panel Allows you to select which icons are displayed in the Control Panel Control Panel Style En...

Page 126: ...use to scroll to the off screen areas User Info If User Numbers is enabled the total number of users logged into the RCM KVM over IP Switch displays beside the resolution on the second row of the Con...

Page 127: ...ettings window Refer to Web Client Video Settings on page 116 for more information Click to perform a video autosync operation Click for a Screen Mode drop down menu Choose between Full Screen Mode an...

Page 128: ...con changes depending on the status of the virtual media function Refer to Virtual Media page 118 for more information Click to toggle sound from remote server to be heard on the client computer s spe...

Page 129: ...o screen resolution that affect some interface systems e g Sun Blade 1000 and other servers This setting can improve the image color on some displays Default YUV 4 1 1 Enhanced Text Mode YUV 4 4 4 Vid...

Page 130: ...our pointer choice Virtual Media To setup a Virtual Media device do the following 1 Click the Virtual Media icon to bring up the Virtual Media Control Note For Internet Explorer web browser only ISO f...

Page 131: ...Virtual Media Control 2 Select an ISO file by clicking and click Open 3 Click Mount to mount the virtual media device 4 To end the redirection click on the Virtual Media icon and all mounted devices a...

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Page 133: ...P Switch The following diagram is exemplified by RCMDVI101 This access is similar to using the server computer directly The RCM KVM over IP Switch is able to split the signal to both the local and rem...

Page 134: ...nter the configuration page Note If you are the administrator and are logging in for the first time use the default username administrator and the default password password For security purposes the s...

Page 135: ...figuration page is the same as the web browser version refer to Configuration on page 35 for more information To enable disable the speakers and microphone connected on the local console press icons l...

Page 136: ...n location Advanced Settings Customization USB IO Settings Mode and select Laptop USB Console LUC Port The laptop application AP program for operating the LUC is built into the RCM KVM over IP Switch...

Page 137: ...Main Page If this is the first time you log into the system the system will prompt you to change the password 7 Enter the empty fields and click Save to save the new password The Laptop Console Main P...

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Page 139: ...ars A maximum of 1024 events are kept in the log file As new events are recorded they are placed at the bottom of the list When a new event is recorded after there are 1024 events in the log file the...

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Page 141: ...UI go to the Download page Refer to Download page 78 for more details 2 Click the Download Log Server AP button 3 Follow the on screen instructions to complete the installation and have the Log Server...

Page 142: ...components A Menu Bar at the top A panel that will contain a list of RCM KVM over IP Switch units in the middle see The Log Server Main Screen page 134 for details A panel that will contain an Events...

Page 143: ...ss This can either be the IP address of the RCM KVM over IP Switch or its DNS name if the network administrator has assigned it a DNS name Key in the value specified for the RCM KVM over IP Switch in...

Page 144: ...med on all the events in the database for the selected RCM KVM over IP Switch Search last results This is a secondary search performed on the events that resulted from the last search Search excluding...

Page 145: ...al Most is the most specific Least results appear in black Less results appear in blue Most results appear in red Start Date Select the date that you want the search to start from The format follows t...

Page 146: ...Main Screen Overview The Log Server Main Screen is divided into two main panels The upper List panel lists the RCM KVM over IP Switch units that have been selected for the Log Server to track see Conf...

Page 147: ...eck box is checked the Log Server will still record its log events Address This is the IP Address or DNS name that was given to the RCM KVM over IP Switch when it was added to the Log Server see Confi...

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Page 149: ...uld not be placed in a built in enclosure unless adequate ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use l...

Page 150: ...or repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The device has been dropped or the cabinet has been d...

Page 151: ...r out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overloa...

Page 152: ...y beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at...

Page 153: ...s the RCM KVM over IP Switch After you have connected and logged in you can give the RCM KVM over IP Switch its fixed network address See Network page 47 IP Installer For computers running Windows an...

Page 154: ...ubnet Mask and Gateway fields with the information appropriate to your network 5 Click Set IP 6 After the IP address shows up in the Device List click Exit Browser 1 Set your computer s IP address to...

Page 155: ...ith the Windows AP program see The Windows Client AP page 83 When you run the program it searches the network segment for RCM KVM over IP Switch devices and displays the results in a dialog box simila...

Page 156: ...see page 36 Once you have determined what the IPv6 address is you can use it when logging in from a browser or the Win and Java Client AP programs For example If you are logging in from a browser you...

Page 157: ...9 As above the address is displayed at the bottom of the Basic Setting page Once you have determined what the IPv6 address is you can use it when logging in from a browser or the Win and Java Client A...

Page 158: ...the RCM KVM over IP Switch connected to a particular router has an IP address of 192 168 1 180 you would log into your router s setup program and access the Port Forwarding sometimes referred to as Vi...

Page 159: ...first key Ctrl then press and release the activation key PC Keyboard Sun Keyboard PC Keyboard Mac Keyboard Ctrl T Stop Shift Shift Ctrl F2 Again Ctrl Ctrl Ctrl F3 Props Ctrl F4 Undo Ctrl 1 Ctrl F5 Fr...

Page 160: ...he Local Console COM RS 232 DCE port is given in the table below RJ 45 to DB 9 Cable Pinout Pin Assignment 1 RTS 2 DTR 3 TXD 4 CTS 5 GND 6 RXD 7 DCD 8 DSR Pin Assignment 1 CTS 2 N A 3 RXD 4 GND 5 GND...

Page 161: ...e can be trusted but the alert is triggered because the certificate s name is not found on Microsoft s list of Trusted Authorities You have two options 1 you can ignore the warning and click Yes to go...

Page 162: ...ears Note There is a red and white X logo over the certificate to indicate that it is not trusted 4 Click Install Certificate 5 Follow the Installation Wizard to complete the installation Unless you h...

Page 163: ...ou can see that the red and white X logo is no longer present further indication that the certificate is trusted Mismatch Considerations If the site name or IP address used for generating the certific...

Page 164: ...disable mismatch checking do the following 1 After the page you are logging in to comes up open the browser s Tools menu Select Internet Options Advanced 2 Scroll to the bottom of the list and uncheck...

Page 165: ...avoid having to input information during key generation the following additional parameters can be used C ST L O OU CN emailAddress Examples openssl req new newkey rsa 1024 days 3653 nodes x509 keyou...

Page 166: ...movement unsynchronized If you find the mouse pointer movement of a connected PC server using PS 2 control RCMVGA101 is not in sync with your remote mouse operation you can do the following 1 On the c...

Page 167: ...Java Applet is available When the remote server is running Fedora the mouse pointer on the remote server does not move whether I am accessing it from the local console or a local client computer If th...

Page 168: ...the information provided 2 If you are in Manual mode use the AutoSync feature see Video Settings page 99 to sync the local and remote monitors 3 If that does not resolve the problem use the Adjust Mou...

Page 169: ...rmance and stability problems There may be issues with the latest version because it is so new Try using a Java version that is one or two updates earlier than the latest one Java Applet performance d...

Page 170: ...3 Log in Video display problems with 13W3 interface systems e g Sun Ultra servers The display resolution should be set to 1024 x 768 Under Text Mode 1 Go to OK mode and issue the following com mands s...

Page 171: ...reopen it Don t use the Snapshot feature in the future To use the Snapshot feature with Safari upgrade to Mac OS 10 4 11 and Safari 3 0 4 Problem Resolution The Log Server program does not run The Log...

Page 172: ...th the MS operating system If you have a third party driver installed such as one supplied by the mouse manufacturer you must remove it 1 Windows 2000 a Open the Mouse Properties dialog box Control Pa...

Page 173: ...n 3 Windows ME Set the mouse speed to the middle position disable mouse acceleration click Advanced to get the dialog box for this 4 Windows NT Windows 98 Windows 95 Set the mouse speed to the slowest...

Page 174: ...a page 104 Mounting them as removable disks allow booting the remote server if the disk contains a bootable OS In addition if the disk contains more than one partition the remote server can access all...

Page 175: ...e RCM KVM over IP Switch disconnect the power cord from its inlet and remove its housing 2 Use a jumper cap to short the jumper on the mainboard labeled J13 3 Power on the switch 4 When the front pane...

Page 176: ...Audio Jack Female Pink LAN Ports 2 x RJ 45 Female Virtual Media 1 x USB Mini B Female Power 2 x DC Jack Serial Port 2 x RJ 45 Female Control Port 1 x PS 2 Female Switches Reset 1 x Semi recessed push...

Page 177: ...t 20 C 1 Hz 125 V AC 0 3 A operations at 20 C 1 Hz Digital Input 5 24 V Connectors Console Ports 2 x USB Type A Female White 1 x DVI D Female White 1 x 3 5 mm Audio Jack Female Green 1 x 3 5 mm Audio...

Page 178: ...60 C Humidity 0 80 RH Non condensing Physical Properties Housing Metal Weight 0 84 kg 1 85 lb Dimensions L x W x H 20 00 x 15 49 x 2 85 cm 7 87 x 6 1 x 1 12 in Connectors Console Ports 2 x USB Type A...

Page 179: ...onment Operating Temperature 0 50 C RCMDP101U 0 40 C Power Adapter Storage Temperature 20 60 C Humidity 0 80 RH Non condensing Physical Properties Housing Metal Weight 0 85 kg 1 87 lb Dimensions L x W...

Page 180: ...ion have the option to 1 repair said product with new or repaired components or 2 replace the entire product with an identical product or with a similar product which fulfills the same function as the...

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ATEN Altusen RCMDP101U, User Manual, Page: 1 / 180

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Summary of Contents for Altusen RCMDP101U

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