PS/2 KVM Switch
ACS1208ACS1216
User Manual
www.aten.com
acs1208-1216.book Page i Friday, April 27, 2007 3:23 PM
Page 1: ...PS 2 KVM Switch ACS1208 ACS1216 User Manual www aten com acs1208 1216 book Page i Friday April 27 2007 3 23 PM ...
Page 2: ...rmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be requi...
Page 3: ...ective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the responsib...
Page 4: ... Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company The device is equipped with a 3 wire grounding type plug This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete...
Page 5: ...cal shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The device has been dropped ...
Page 6: ... before extending a device from the rack Use caution when pressing the device rail release latches and sliding a device into or out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch circuit that provides power to the rack The total r...
Page 7: ...n procedures carefully to prevent any damage to the unit and or any of the devices connected to it Features may have been added to the ACS1208 ACS1216 since this manual was printed Please visit our website to download the most up to date version of the manual Copyright 2007 ATEN International Co Ltd Manual Part No PAPE 0200 3ATG Printing Date 04 2007 ATEN and the ATEN logo are registered trademark...
Page 8: ...al xii North America xii 1 Introduction Overview 1 Features 3 Hardware Requirements 4 Console 4 Computers 4 Cables 4 ACS1208 Front View 5 ACS1216 Front View 6 ACS1208 ACS1216 Rear View 7 2 Installation Single Stage Installation 9 Daisy Chaining 10 Hot Plugging 13 Port ID Numbering 14 Powering Off and Restarting 14 3 Hotkey Operation Hotkey Port Control 15 Invoking Hotkey Mode 15 Selecting the Acti...
Page 9: ...3 SET 26 F4 ADM 28 F5 SKP 31 F6 BRC 32 F7 SCAN 33 F8 LOUT 34 5 The Firmware Upgrade Utility Preparation 35 Starting the Upgrade 37 Upgrade Succeeded 39 Upgrade Failed 39 Firmware Upgrade Recovery 40 Appendix ACS1208 ACS1216 Connection Tables 41 ACS1208 41 ACS1216 41 OSD Factory Default Settings 42 Specifications 43 Rack Mounting 44 Troubleshooting 45 Limited Warranty 46 Index acs1208 1216 book Pag...
Page 10: ...cessary steps from a basic single stage hookup to a complete 32 switch daisy chained operation are provided Chapter 3 Hotkey Operation details all of the concepts and procedures involved in the Hotkey operation of your ACS1208 ACS1216 installation Chapter 4 OSD Operation provides a complete description of the ACS1208 ACS1216 s OSD On Screen Display and how to work with it Chapter 5 The Firmware Up...
Page 11: ...paced Indicates text that you should key in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu ...
Page 12: ...ine troubleshooting that describes the most commonly encountered problems and offers possible solutions to them online documentation including electronically available manuals and the latest drivers and firmware for your product are available at our website http www aten com Technical Phone Support Registered ATEN product owners are entitled to telephone technical support Call the ATEN Technical S...
Page 13: ...that recognizes the position of each station on the chain eliminating the need to manually set the position with DIP switches A seven segment front panel LED displays each Station s position for easy identification For further convenience the ACS1208 ACS1216 features high density 15 pin connectors instead of the usual 25 pin connectors This space saving innovation allows a full 16 port switch to b...
Page 14: ...puters an ACS1208 ACS1216 installation 1 eliminates the expense of having to purchase a separate keyboard monitor and mouse for each computer 2 saves all the space those extra components would take up 3 saves on energy costs and 4 eliminates the inconvenience and wasted effort involved in constantly moving from one computer to another acs1208 1216 book Page 2 Friday April 27 2007 3 23 PM ...
Page 15: ...icates Station s Position Port Names Automatically Reconfigured When Station Sequence Is Changed Two Level Password Security Only Authorized Users View and Control the Computers Up to Four Users Plus an Administrator Separate Profiles For Each Two Level Logout Manual and Timed PS 2 Keyboard and Mouse Emulation Computers Boot Even When the Console Focus is Elsewhere Supports PS 2 Compatible Mice Mi...
Page 16: ...ini DIN PS 2 style mouse port A 6 pin mini DIN PS 2 Style keyboard port Cables Substandard cables may damage the connected devices or degrade overall performance For optimum signal integrity and to simplify the layout we strongly recommend that you use the high quality CS Custom Cable sets described below Function CS Part Number KVM Switch to KVM Switch Daisy Chaining 2L 1700 0 6 m 2L 1701 1 8 m K...
Page 17: ...irst powered on the On Line and Selected LEDs blink one after the other as the Switch performs a self test 2 Reset Switch Pressing this switch in performs a system reset This switch is recessed and must be pushed with a thin object such as the end of a paper clip or a ballpoint pen 3 Power LED Lights to indicate that the ACS1208 is powered up and ready to operate 4 Station ID LED The ACS1208 s Sta...
Page 18: ...6 is first powered on the On Line and Selected LEDs blink one after the other as the Switch performs a self test 2 Reset Switch Pressing this switch in performs a system reset This switch is recessed and must be pushed with a thin object such as the end of a paper clip or a ballpoint pen 3 Power LED Lights to indicate that the ACS1216 is powered up and ready to operate 4 Station ID LED The ACS1216...
Page 19: ...esigned to work with this switch can plug in see the Cables section on page 4 for details 3 Cable Tie Slot If you want to use a cable tie to gather the cables together you can run it through this slot to attach it to the unit 4 Power Jack The power adapter cable plugs in here 5 Firmware Upgrade Port The Firmware Upgrade Cable that transfers the firmware upgrade data from the administrator s comput...
Page 20: ...e reset position and perform the firmware upgrade again Note Once you begin a firmware upgrade procedure you cannot return to the previous firmware configuration The operation must be carried through to a successful conclusion 7 Console Port Section If this is a Single Station installation or if this is the First Station unit of a daisy chained installation the keyboard monitor and mouse plug in h...
Page 21: ... and Mouse ports of the computer you are installing Note Ignore the Daisy Chain Port at this time It is only used when daisy chaining additional Master View units Daisy chaining is described in the next section 3 Plug the power adapter cable into the Master View s Power Jack then plug the power adapter into an AC power source 4 Turn on the power to the computers 1 Important safety information rega...
Page 22: ...been turned off 2 Use a daisy chain cable set described in the Cables section page 4 to connect the Chain Out port of the parent ACS1208 ACS1216 unit to the Chain In port of the child ACS1208 ACS1216 unit First Station Out to Second Station In Second Station Out to Third Station In etc Note You cannot use the Chain In port of the First Station Master View since it is the highest level parent 3 Use...
Page 23: ...t Stage unit is 01 the ID for the Second Stage unit is 02 the ID for the Third Stage unit is 03 etc b Plug in the power adapters for each Station on the installation in turn Second Station then Third Station etc In each case wait for the Station ID to be ascertained and displayed on the current Station before plugging in the next one c After all the Stations are up power on the computers acs1208 1...
Page 24: ...ACS1208 ACS1216 User Manual 12 acs1208 1216 book Page 12 Friday April 27 2007 3 23 PM ...
Page 25: ...is function may not work properly Hot Plugging CPU Ports In order for the OSD menus to correspond to the change you must manually reconfigure the OSD to reflect the new Port information See the F3 SET page 26 and F4 ADM page 28 functions for details Hot Plugging Console Ports Keyboard monitor and mouse can all be hot plugged When hot plugging the mouse a You may unplug and replug the mouse to rese...
Page 26: ...added with a preceding zero so they become 01 09 For example a computer attached to Port 6 of Station 12 would have a Port ID of 12 06 Powering Off and Restarting If it becomes necessary to Power Off one of the ACS1208 ACS1216 units before starting it back up you must do the following 1 Shut down all the computers that are attached to it Note You must unplug the power cords of any computers that h...
Page 27: ... ACS1216 provides the following Hotkey Port Control features Selecting the Active Port Auto Scanning Skip Mode Switching Invoking Hotkey Mode All Hotkey operations begin by invoking Hotkey Mode Invoking Hotkey Mode takes three steps 1 Hold down the Num Lock key 2 Press and release the asterisk or the minus key 3 Release the Num Lock key Num Lock or Num Lock Note The asterisk or minus key must be r...
Page 28: ...ns that follow can be input Pressing Esc exits Hotkey Mode Selecting the Active Port Each CPU port is assigned a Port ID see Port ID Numbering page 14 You can directly access any computer on the installation with a Hotkey combination that specifies the Port ID of the CPU Port that the computer is connected to The steps involved are 1 Invoke Hotkey Mode with the NumLock or NumLock combination 2 Key...
Page 29: ...e OSD F3 SET function see page 27 You can change the scan interval before activating Hotkey Auto Scanning if you wish with the following Hotkey combination 1 Invoke Hotkey Mode with the NumLock or NumLock combination 2 Key in T n Where T is the letter T and n is a number from 1 255 that represents the number of seconds for the dwell time The letter T and the numbers display on the Command Line as ...
Page 30: ...he focus on a particular computer is more convenient than Exiting Auto Scan Mode because when you Resume scanning you start from where you left off If on the other hand you Exited and restarted Scanning would start over from the very first computer on the installation To resume Auto Scanning press any key or Left Click Scanning continues from where it left off While Auto Scan Mode is in effect ord...
Page 31: ...are in Skip Mode you can keep on skipping by pressing the Arrow keys You don t have to use the NumLock combination again While Skip Mode is in effect ordinary keyboard and mouse functions are suspended only Skip Mode compliant keystrokes can be input You must exit Skip Mode in order to regain normal control of the console 3 To exit Skip Mode press Esc or Spacebar Skips from the current port to the...
Page 32: ...s to that Port ID T n Enter Sets the Auto Scan interval to n seconds where n is a number from 1 255 A Invokes Auto Scan Mode When Auto Scan Mode is in effect P or Left Click pauses Auto Scanning When Auto Scanning is paused pressing Any Key or another Left Click resumes Auto Scanning Invokes Skip Mode and Skips from the current port to the first accessible port previous to it Invokes Skip Mode and...
Page 33: ... keys must be on the same side both left or both right The OSD incorporates a two level Administrator User password system Before the OSD Main Screen comes up a dialog box appears that asks you to provide your password If the password function has been set you must provide the password in order to access the OSD Main Screen If this is the first time that the OSD is being run or if the password fun...
Page 34: ...ts the Port ID numbers Station Number Port Number for all the CPU ports on the installation The simplest method to access a particular computer is move the Highlight Bar to it then press Enter QV If a port has selected for Quick View scanning see Set Quick View Ports page 30 an arrowhead displays in this column to indicate so The computers that are powered on and are On Line have a Sun symbol in t...
Page 35: ...If there are more list entries than what can appear on the Main Screen the screen will scroll To move up or down through the list one screen at a time Click the Up and Down Arrow symbols ÏÐ or use the Pg Up and Pg Dn keys If there are more list entries than what can appear on the Main Screen the screen will scroll To activate a port Double Click it or move the Highlight Bar to it then press Enter ...
Page 36: ...ter 3 Press Esc to return to the previous menu level F1 GOTO Clicking the F1 field or pressing F1 activates the GOTO function GOTO allows you to switch directly to a port either by keying in the port s Name or its Port ID To use the Name method key in 1 key in the port s Name then press Enter To use the Port ID method key in 2 key in the Port ID then press Enter Note You can key in a partial Name ...
Page 37: ... VIEW PORTS page 30 for details Move the Highlight Bar to the choice you want then press Enter An icon appears before the choice to indicate that it is the currently selected one Choice Meaning ALL Lists all of the ports on the installation POWERED ON Lists only the ports that have their attached computers Powered On QVIEW Lists only the ports that have been selected as Quick View Ports see SET AC...
Page 38: ...ult is the Scroll Lock combination PORT ID DISPLAY POSITION Allows you to position where the Port ID appears on the screen The default is the upper right corner but you can choose to have it appear anywhere on the screen Use the Mouse or the Arrow Keys plus Pg Up Pg Dn Home End and 5 on the numeric keypad with Num Lock off to position the Port ID display then Double Click or press Enter to lock th...
Page 39: ...TS page 30 POWERED ON Only those Ports which have been set Accessible and are Powered On QUICK VIEW Only those Ports which have been set Accessible and have been selected as Quick View Ports see SET QUICK VIEW PORTS page 30 QUICK VIEW POWERED ON Only those Ports which have been set Accessible and have been selected as Quick View Ports and are Powered On The default is ALL Note The Quick View choic...
Page 40: ... 2 After you select the Administrator field or one of the User fields a screen that allows you to key in your password appears The password may be up to 12 characters long and can consist of any combination of letters and numbers A Z 0 9 3 For each individual key in the Username and Password then press Enter 4 To modify or delete a previous Username and or Password use the backspace key to erase i...
Page 41: ... they were keyed in 3 When you have finished editing press Enter to have the change take effect To abort the change press Esc RESTORE DEFAULT VALUES This function is used to undo all changes and return the setup to the original factory default settings see OSD FACTORY DEFAULT SETTINGS page 42 except for the Names settings that were assigned to the Ports which are saved CLEAR THE NAME LIST This fun...
Page 42: ... Port then press the Spacebar to cycle through the choices F Full access V View Only or blank Repeat until all access rights have been set then press Enter The default is F for all users on all Ports Note A blank setting means that no access rights are granted The Port will not show up on the User s LIST on the Main Screen RESET STATION IDS If you change the position of one of the Stations in the ...
Page 43: ...o the next computer in the List press to switch to the last computer on the previous station in the List press to switch to the first computer on the next station in the List Note When you Skip you only Skip to the the previous or next available computer that is in the Scan Skip Mode selection page 27 If a Port has been selected for Scan Skip Mode when the focus switches to that port a Left Right ...
Page 44: ...unction with the F2 LIST function The LIST function see page 25 is used to broaden or narrow the focus of which Ports appear on the OSD Main Screen When you Broadcast a command it only goes to the Ports currently listed on the OSD Main Screen While BRC Mode is in effect a Speaker symbol appears before the Port ID Display of the port that currently has the console focus While BRC Mode is in effect ...
Page 45: ...nning stops on an empty port or one where the computer is attached but is powered Off the monitor screen will be blank and the mouse and keyboard will have no effect After the Scan Duration time is up the Scan function will move on to the next port As each computer is accessed an S appears in front of the Port ID display to indicate that it is being accessed under Auto Scan Mode While Auto Scan Mo...
Page 46: ... OSD whereas with Esc all you have to do to reenter the OSD is tap the OSD Hotkey Note 1 When you reenter the OSD after logging out the screen stays blank except for the OSD Main Screen You must input your password before you can continue 2 If you reenter the OSD after logging out and immediately use Esc to deactivate the OSD without having selected a port from the OSD menu a Null Port message dis...
Page 47: ... From a computer that is not part of your KVM installation go to our Inter net support site and choose the model name that relates to your device to get a list of available Firmware Upgrade Packages 2 Choose the Firmware Upgrade Package you want to install usually the most recent and download it to your computer 3 Use the Firmware Upgrade Cable provided with this unit to connect a COM port on your...
Page 48: ...m your KVM switch console bring up the OSD see p 21 and select the F4 ADM function 6 Scroll down to FIRMWARE UPGRADE Press Enter then press Y to invoke Firmware Upgrade Mode see p 30 For your reference the current firmware upgrade version displays on the screen acs1208 1216 book Page 36 Friday April 27 2007 3 23 PM ...
Page 49: ...e and entering the full path to it The Firmware Upgrade Utility Welcome screen appears Note The screens shown in this section are for reference only The wording and layout of the actual screens put up by the Firmware Upgrade Utility may vary slightly from these examples 2 Read and Agree to the License Agreement enable the I Agree radio button acs1208 1216 book Page 37 Friday April 27 2007 3 23 PM ...
Page 50: ...el with that of the upgrade files If it finds that the device s version is higher than the upgrade version it brings up a dialog box informing you of the situation and gives you the option to Continue or Cancel If you didn t enable Check Firmware Version the Utility installs the upgrade files without checking whether they are a higher level or not As the Upgrade proceeds status messages appear in ...
Page 51: ... the procedure was successful Click Finish to close the Firmware Upgrade Utility Upgrade Failed If the Upgrade Succeeded screen doesn t appear it means that the upgrade failed to complete successfully See the next section Firmware Upgrade Recovery for how to proceed acs1208 1216 book Page 39 Friday April 27 2007 3 23 PM ...
Page 52: ...owing 1 Power off the switch If it is part of a daisy chain disconnect it from the chain 2 Connect the Firmware Upgrade Cable to its Firmware Upgrade Port 3 Slide the Firmware Upgrade Recovery Switch to the Recover position 4 Power the switch back on and repeat the upgrade procedure 5 After the switch has been successfully upgraded power it off and slide the Firmware Upgrade Recovery Switch back t...
Page 53: ... 27 209 216 4 25 32 12 89 96 20 153 160 28 217 224 5 33 40 13 97 104 21 161 168 29 225 232 6 41 48 14 105 112 22 169 176 30 233 240 7 49 56 15 113 120 23 177 184 31 241 248 8 57 64 16 121 128 24 185 192 32 249 256 MVs Computers MVs Computers MVs Computers MVs Computers 1 1 16 9 129 144 17 257 272 25 385 400 2 17 32 10 145 160 18 273 288 26 401 416 3 33 48 11 161 176 19 289 304 27 417 432 4 49 64 1...
Page 54: ... Port ID Display Position Upper Right Corner Port ID Display Duration 3 Seconds Port ID Display Mode The Port Number plus the Port Name Scan Duration 5 Seconds Scan Skip Mode All Screen Blanker 0 Disabled Logout Timeout 0 Disabled Beeper Y Activated Accessible Ports F Full For all Users on all Ports acs1208 1216 book Page 42 Friday April 27 2007 3 23 PM ...
Page 55: ...e 1 x 6 pin mini DIN F Video 1 x HDB 15 F Computer Port Connectors 8 x SPDB 15 F 16 x SPDB 15 F Daisy Chain Ports 1 x DB 25 M 1 x DB 25 F Scan Interval OSD Select User Specified 1 255 secs Emulation Keyboard PS 2 Mouse PS 2 Video 1920 x 1440 DDC2 Power Consumption DC 9V 7 5W max DC 9V 8W max Operating Temperature 0 50o C Storage Temperature 20 60o C Humidity 0 80 RH Housing Metal Weight 2 73 Kg 2 ...
Page 56: ...to either the front or the back of the unit so that it can attach to the front or the back of the rack To rack mount the unit do the following 1 Screw the mounting brackets into the sides of the unit at the front or the rear as shown in the diagrams below 2 Slide the unit into the rack and secure it to the rack acs1208 1216 book Page 44 Friday April 27 2007 3 23 PM ...
Page 57: ...unctioning properly Mouse and or Keyboard not responding Improper mouse and or keyboard reset Unplug the cable s from the console port s then plug it them back in All Station IDs display as 01 Station 1 has suddenly lost power Wait a few seconds for the system to reinitialize the station sequence and display the proper IDs acs1208 1216 book Page 45 Friday April 27 2007 3 23 PM ...
Page 58: ...nty or representation expressed implied or statutory with respect to the contents or use of this documentation and especially disclaims its quality performance merchantability or fitness for any particular purpose The direct vendor also reserves the right to revise or update the device or documentation without obligation to notify any individual or entity of such revisions or update For further in...
Page 59: ...puter Connection Tables 41 E Edit Port Names 29 F F1 GOTO 24 F2 LIST 25 F3 SET 26 F4 ADM 28 F5 SKP 31 F6 BRC 32 F7 SCAN 33 F8 LOUT 34 Factory Default Settings 42 FIRMWARE UPGRADE 30 Firmware upgrade port 7 35 recovery 40 reset switch 8 G GOTO 24 H Hardware Requirements Computer 4 Console 4 Hardware Requirments Cables 4 Hot Plugging 13 Console Ports 13 CPU Ports 13 Hotkey Beeper Control 20 Command ...
Page 60: ...30 R Rack Mounting 44 Safety information vi Reset Station IDs 30 Restore Default Values 29 RoHS ii S Safety Instructions General iv Rack Mounting vi SCAN 33 Scan Duration 27 SCAN SKIPMODE 27 Screen Blanker 27 Selecting the Active Port 16 SET 26 Accessible Ports 30 Logout Timeout 28 Password 28 Quick View Ports 30 Username 28 Setting the Auto Scan Interval 17 SJ T 11364 2006 ii Skip Mode 19 27 31 S...
