ATEN AACS1208A User Manual Download Page 1

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PS/2 KVM Switch

ACS1208A / ACS1216A

User Manual

www.aten.com

Summary of Contents for AACS1208A

Page 1: ...PS 2 KVM Switch ACS1208A ACS1216A User Manual www aten com ...

Page 2: ...sonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in whic...

Page 3: ...lowing their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the responsibility of t...

Page 4: ...oroughly and follow the installation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Features may have been added to the ACS1208A ACS1216A since this manual was printed Please visit our website to download the most up to date version of the manual Copyright 2008 ATEN International Co Ltd Manual Part No PAPE 0200 3ATG Manual Date 2008 0...

Page 5: ...bles 4 Front View 5 Rear View 6 Chapter 2 Hardware Setup Overview 7 Before You Begin 7 Rack Mounting 8 Single Stage Installation 9 Daisy chained Installation 10 Hot Plugging 12 Switching Station Positions 12 Hot Plugging KVM Ports 12 Hot Plugging Console Ports 12 Port ID Numbering 13 Powering Off and Restarting 13 Chapter 3 Hotkey Operation Hotkey Port Control 15 Invoking Hotkey Mode 15 Selecting ...

Page 6: ...de Utility Preparation 35 Starting the Upgrade 36 Upgrade Succeeded 38 Upgrade Failed 38 Firmware Upgrade Recovery 39 Appendix Safety Instructions 41 General 41 Rack Mounting 43 Technical Support 44 International 44 North America 44 Specifications 45 ACS1208A ACS1216A Connection Tables 46 ACS1208A 46 ACS1216A 46 OSD Factory Default Settings 47 Restoring Original Factory Default Settings 48 Trouble...

Page 7: ...escribes how to set up your installation The necessary steps from a basic single stage hookup to a complete 32 switch daisy chained operation are provided Chapter 3 Hotkey Operation details all of the concepts and procedures involved in the Hotkey operation of your ACS1208A ACS1216A installation Chapter 4 OSD Operation provides a complete description of the ACS1208A ACS1216A s OSD On Screen Displa...

Page 8: ...ys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next For example St...

Page 9: ... eliminating the need to manually set the position with DIP switches A seven segment front panel LED displays each Station s position for easy identification For further convenience the ACS1208A ACS1216A features high density 15 pin connectors instead of the usual 25 pin connectors This space saving innovation allows a full 16 port switch to be installed in a 1U system rack Setup is fast and easy ...

Page 10: ... manage all the attached computers an ACS1208A ACS1216A installation 1 eliminates the expense of having to purchase a separate keyboard monitor and mouse for each computer 2 saves all the space those extra components would take up 3 saves on energy costs and 4 eliminates the inconvenience and wasted effort involved in constantly moving from one computer to another ...

Page 11: ...P Switch Setting Front Panel LED Indicates Station s Position Port Names Automatically Reconfigured When Station Sequence Is Changed Two Level Password Security Only Authorized Users View and Control the Computers Up to Four Users Plus an Administrator Separate Profiles For Each Two Level Logout Manual and Timed PS 2 Keyboard and Mouse Emulation Computers Boot Even When the Console Focus is Elsewh...

Page 12: ... or Multisync card A 6 pin mini DIN PS 2 style mouse port A 6 pin mini DIN PS 2 Style keyboard port Cables Substandard cables may damage the connected devices or degrade overall performance For optimum signal integrity and to simplify the layout we strongly recommend that you use the high quality CS Custom Cable sets described below Function CS Part Number KVM Switch to KVM Switch Daisy chaining 2...

Page 13: ...sh in succession until the reset is completed After the reset is completed you can login again Note This button is semi recessed and must be pushed with a small object such as the end of a paper clip or a ballpoint pen 3 Power LED Lights green to indicate that the unit is receiving power 4 Station ID LED The ACS1208A ACS1216A Station ID is displayed here If this is a Single Station installation se...

Page 14: ...les to link these ports to the computers 3 Cable Tie Slot If you want to use a cable tie to gather the cables together you can run it through this slot to attach it to the unit 4 Power Jack The power adapter cable plugs in here 5 Firmware Upgrade Port The Firmware Upgrade Cable that transfers the firmware upgrade data from the administrator s computer to the ACS1208A ACS1216A see page 35 plugs int...

Page 15: ...r connection The KVM adapter cables are listed in the Cables section on page 4 Consult your dealer to find out which KVM adapter cables best fit your needs Before You Begin 1 Important safety information regarding the placement of this device is provided on page 41 Please review it before proceeding 2 Make sure that the power to any device that you connect to the installation has been turned off Y...

Page 16: ...ounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack To rack mount the unit do the following 1 Screw the mounting brackets into the sides of the unit at the front or the rear as shown in the diagrams below 2 Slide the unit into the rack and secure it to the rack ...

Page 17: ...as described in the Cables section on page 4 to connect any available KVM port to the keyboard video and mouse ports of the computer you are installing Note Ignore the daisy chain ports at this time They are only used when daisy chaining additional Master View units Daisy chaining is described in the next section 3 Plug the power adapter cable into the Master View s power jack then plug the power ...

Page 18: ...Station In etc Note You cannot use the Chain In port of the First Station Master View since it is the highest level parent 3 Use KVM cable sets described in the Cables section page 4 to connect any available KVM Port on the ACS1208A ACS1216A installation to the Keyboard Video and Mouse ports of the computers you are installing 4 Repeat the above steps for any additional ACS1208A ACS1216A units you...

Page 19: ...Chapter 2 Hardware Setup 11 Daisy chained Installation Diagram ...

Page 20: ...em does not support hot plugging this function may not work properly Hot Plugging KVM Ports In order for the OSD menus to correspond to the change you must manually reconfigure the OSD to reflect the new Port information See the F3 SET page 26 and F4 ADM page 28 functions for details Hot Plugging Console Ports Keyboard monitor and mouse can all be hot plugged When hot plugging the mouse You may un...

Page 21: ...rt numbers from 1 9 are padded with a preceding zero so they become 01 09 For example a computer attached to Port 6 of Station 12 would have a Port ID of 12 06 Powering Off and Restarting If it becomes necessary to Power Off one of the ACS1208A ACS1216A units before starting it back up you must do the following 1 Shut down all the computers that are attached to it Note You must unplug the power co...

Page 22: ...ACS1208A ACS1216A User Manual 14 This Page Intentionally Left Blank ...

Page 23: ...ures Selecting the Active Port Auto Scanning Skip Mode Switching Invoking Hotkey Mode All Hotkey operations begin by invoking Hotkey Mode Invoking Hotkey Mode takes three steps 1 Hold down the Num Lock key 2 Press and release the asterisk or the minus key 3 Release the Num Lock key Num Lock or Num Lock Note The asterisk or minus key must be released within one half second otherwise Hotkey invocati...

Page 24: ...icks described in the sections that follow can be input Pressing Esc exits Hotkey Mode Selecting the Active Port Each KVM port is assigned a Port ID see Port ID Numbering page 13 You can directly access any computer on the installation with a Hotkey combination that specifies the Port ID of the KVM Port that the computer is connected to The steps involved are 1 Invoke Hotkey Mode with the NumLock ...

Page 25: ...numbers display on the Command Line as you key them in If you make a mistake use Backspace to erase the wrong number 3 Press Enter After you press Enter you automatically exit Hotkey Mode and are ready to invoke Auto Scanning Invoking Auto Scan To start Auto Scanning key in the following Hotkey combination 1 Invoke Hotkey Mode with the NumLock or NumLock combination 2 Press A After you press A you...

Page 26: ...hile Auto Scan mode is in effect ordinary keyboard and mouse functions are suspended only Auto Scan mode compliant keystrokes and mouse clicks can be input You must exit Auto Scan mode in order to regain normal control of the console 3 To exit Auto Scan mode press Esc or Spacebar Auto Scanning stops when you exit Auto Scan mode ...

Page 27: ...witch ports as follows Once you are in Skip mode you can keep on skipping by pressing the Arrow keys You don t have to use the NumLock combination again While Skip Mode is in effect ordinary keyboard and mouse functions are suspended only Skip mode compliant keystrokes can be input You must exit Skip mode in order to regain normal control of the console 3 To exit Skip mode press Esc or Spacebar Sk...

Page 28: ...the computer that corresponds to that Port ID T n Enter Sets the Auto Scan interval to n seconds where n is a number from 1 255 A Invokes Auto Scan mode When Auto Scan mode is in effect P or Left Click pauses Auto Scanning When Auto Scanning is paused pressing Any Key or another Left Click resumes Auto Scanning Invokes Skip mode and Skips from the current port to the first accessible port previous...

Page 29: ...th right The OSD incorporates a two level Administrator User password system Before the OSD Main Screen comes up a dialog box appears that asks you to provide your password If the password function has been set you must provide the password in order to access the OSD Main Screen If this is the first time that the OSD is being run or if the password function has not been set simply press Enter The ...

Page 30: ...adings SN PN This column lists the Port ID numbers Station Number Port Number for all the KVM ports on the installation The simplest method to access a particular computer is move the Highlight Bar to it then press Enter QV If a port has selected for Quick View scanning see Set Quick View Ports page 30 an arrowhead displays in this column to indicate so The computers that are powered on and are On...

Page 31: ... use the Up and Down Arrow Keys If there are more list entries than what can appear on the Main Screen the screen will scroll To move up or down through the list one screen at a time Click the Up and Down Arrow symbols ÏÐ or use the Pg Up and Pg Dn keys If there are more list entries than what can appear on the Main Screen the screen will scroll To activate a port Double Click it or move the Highl...

Page 32: ...ht Bar to it then pressing Enter 3 Press Esc to return to the previous menu level F1 GOTO Clicking the F1 field or pressing F1 activates the GOTO function GOTO allows you to switch directly to a port either by keying in the port s Name or its Port ID To use the Name method key in 1 key in the port s Name then press Enter To use the Port ID method key in 2 key in the Port ID then press Enter Note Y...

Page 33: ...ew setting rights see SET QUICK VIEW PORTS page 30 for details Move the highlight bar to the choice you want then press Enter An icon appears before the choice to indicate that it is the currently selected one Choice Meaning ALL Lists all of the ports on the installation POWERED ON Lists only the ports that have their attached computers Powered On QVIEW Lists only the ports that have been selected...

Page 34: ...ing on the computers the default is the Scroll Lock combination PORT ID DISPLAY POSITION Allows you to position where the Port ID appears on the screen The default is the upper right corner but you can choose to have it appear anywhere on the screen Use the Mouse or the Arrow Keys plus Pg Up Pg Dn Home End and 5 on the numeric keypad with Num Lock off to position the Port ID display then Double Cl...

Page 35: ...ccessible see SET ACCESSIBLE PORTS page 30 POWERED ON Only those Ports which have been set Accessible and are Powered On QUICK VIEW Only those Ports which have been set Accessible and have been selected as Quick View Ports see SET QUICK VIEW PORTS page 30 QUICK VIEW POWERED ON Only those Ports which have been set Accessible and have been selected as Quick View Ports and are Powered On The default ...

Page 36: ...our User passwords can be set 2 After you select the Administrator field or one of the User fields a screen that allows you to key in your password appears The password may be up to 12 characters long and can consist of any combination of letters and numbers A Z 0 9 3 For each individual key in the Username and Password then press Enter 4 To modify or delete a previous Username and or Password use...

Page 37: ...All numeric characters 0 9 and Space Case does not matter OSD displays the Port Name in all capitals no matter how they were keyed in 3 When you have finished editing press Enter to have the change take effect To abort the change press Esc RESTORE DEFAULT VALUES This function is used to undo all changes and return the setup to the original factory default settings see OSD FACTORY DEFAULT SETTINGS ...

Page 38: ...r each User select the target Port then press the Spacebar to cycle through the choices F Full access V View Only or blank Repeat until all access rights have been set then press Enter The default is F for all users on all Ports Note A blank setting means that no access rights are granted The Port will not show up on the User s LIST on the Main Screen RESET STATION IDS If you change the position o...

Page 39: ...er in the List press to switch to the next computer in the List press to switch to the last computer on the previous station in the List press to switch to the first computer on the next station in the List Note When you Skip you only Skip to the the previous or next available computer that is in the Scan Skip mode selection page 27 If a Port has been selected for Scan Skip mode when the focus swi...

Page 40: ...oftware etc BRC works in conjunction with the F2 LIST function The LIST function see page 25 is used to broaden or narrow the focus of which Ports appear on the OSD Main Screen When you Broadcast a command it only goes to the Ports currently listed on the OSD Main Screen While BRC mode is in effect a Speaker symbol appears before the Port ID Display of the port that currently has the console focus...

Page 41: ...ebar to stop scanning If the scanning stops on an empty port or one where the computer is attached but is powered Off the monitor screen will be blank and the mouse and keyboard will have no effect After the Scan Duration time is up the Scan function will move on to the next port As each computer is accessed an S appears in front of the Port ID display to indicate that it is being accessed under A...

Page 42: ...gain to regain access to the OSD whereas with Esc all you have to do to reenter the OSD is tap the OSD Hotkey Note 1 When you reenter the OSD after logging out the screen stays blank except for the OSD Main Screen You must input your password before you can continue 2 If you reenter the OSD after logging out and immediately use Esc to deactivate the OSD without having selected a port from the OSD ...

Page 43: ...mputer 3 Use the Firmware Upgrade Cable provided with this unit to connect a COM port on your computer to the Firmware Upgrade Port of your switch Note On a daisy chained installation the chained stations will automatically receive the upgrade via the daisy chain cables 4 Shut down all of the computers but not the Stations on your KVM installation 5 From your KVM switch console bring up the OSD se...

Page 44: ... Upgrade Utility Welcome screen appears Note The screens shown in this section are for reference only The wording and layout of the actual screens put up by the Firmware Upgrade Utility may vary slightly from these examples 2 Read and Agree to the License Agreement enable the I Agree radio button 3 Click Next to continue The Firmware Upgrade Utility main screen appears The devices capable of being...

Page 45: ...inds that the device s version is higher than the upgrade version it brings up a dialog box informing you of the situation and gives you the option to Continue or Cancel If you didn t enable Check Firmware Version the Utility installs the upgrade files without checking whether they are a higher level or not As the Upgrade proceeds status messages appear in the Status Messages panel and the progres...

Page 46: ... appears to inform you that the procedure was successful Click Finish to close the Firmware Upgrade Utility Upgrade Failed If the Upgrade Succeeded screen doesn t appear it means that the upgrade failed to complete successfully See the next section Firmware Upgrade Recovery for how to proceed ...

Page 47: ...ware upgrade recovery do the following 1 Power off the switch If it is part of a daisy chain disconnect it from the chain 2 Connect the Firmware Upgrade Cable to its Firmware Upgrade Port 3 Slide the Firmware Upgrade Recovery Switch to the Recover position 4 Power the switch back on and repeat the upgrade procedure 5 After the switch has been successfully upgraded power it off and slide the Firmwa...

Page 48: ...ACS1208A ACS1216A User Manual 40 This Page Intentionally Left Blank ...

Page 49: ...tlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company The device is designed for IT power distribution systems with 230V phase to phase voltage The device is equipped with a 3 wire...

Page 50: ...llowing conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The device has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating a need for service T...

Page 51: ...r out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Make sure that all equipment used on the rack including pow...

Page 52: ...error occurred The sequence of operations that led up to the error Any other information you feel may be of help Email Support support aten com Online Support Technical Support http support aten com Troubleshooting Documentation Software Updates http www aten com Telephone Support 886 2 8692 6959 Email Support ATEN TECH support aten usa com ATEN NJ sales aten com Online Support Technical Support A...

Page 53: ...Keyboard 1 x 6 pin mini DIN F Mouse 1 x 6 pin mini DIN F Video 1 x HDB 15 F Computer Port Connectors 8 x SPDB 15 F 16 x SPDB 15 F Daisy chain Ports 1 x DB 25 M 1 x DB 25 F Scan Interval OSD Select User Specified 1 255 sec Emulation Keyboard PS 2 Mouse PS 2 Video 2048 x 1536 DDC2 Power Consumption DC 9V 7 5W max DC 9V 8W max Operating Temperature 0 50o C Storage Temperature 20 60o C Humidity 0 80 R...

Page 54: ...6 4 25 32 12 89 96 20 153 160 28 217 224 5 33 40 13 97 104 21 161 168 29 225 232 6 41 48 14 105 112 22 169 176 30 233 240 7 49 56 15 113 120 23 177 184 31 241 248 8 57 64 16 121 128 24 185 192 32 249 256 MVs Computers MVs Computers MVs Computers MVs Computers 1 1 16 9 129 144 17 257 272 25 385 400 2 17 32 10 145 160 18 273 288 26 401 416 3 33 48 11 161 176 19 289 304 27 417 432 4 49 64 12 177 192 ...

Page 55: ...l Lock Scroll Lock Port ID Display Position Upper Right Corner Port ID Display Duration 3 Seconds Port ID Display Mode The Port Number plus the Port Name Scan Duration 5 Seconds Scan Skip Mode All Screen Blanker 0 Disabled Logout Timeout 0 Disabled Beeper Y Activated Accessible Ports F Full For all Users on all Ports ...

Page 56: ...ver of the ACS1208A ACS1216A 3 Place a jumper cap over pins 1 2 of the J18 jumper on the mainboard 4 Plug in the power cord and turn on the ACS1208A ACS1216A The following directions appear on the KVM console screen USERNAME AND PASSWORD INFORMATION AND PORT USER INFORMATION HAS BEEN CLEARED PLEASE POWER OFF THE SWITCH REMOVE THE JUMPER CLOSE THE CASE THEN RESTART 5 Turn off the ACS1208A ACS1216A ...

Page 57: ...n was released If your product is not running the latest firmware version we strongly recommend that you upgrade See The Firmware Upgrade Utility page 35 for upgrade details Symptom Action Erratic behavior Check that the Power Adapter that was supplied with the unit is plugged in and functioning properly Mouse and or Keyboard not responding Unplug the cable s from the console port s then plug it t...

Page 58: ...NDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT DISK OR ITS DOCUMENTATION The direct vendor makes no warranty or representation expressed implied or statutory with respect to the contents or use of this documentation and especially disclaims its quality performance merchantability or fitness for any particular purpose The direct vendor also reserves the ri...

Page 59: ...me List 29 Computer Connection Tables 46 console modules 7 E Edit Port Names 29 F F1 GOTO 24 F2 LIST 25 F3 SET 26 F4 ADM 28 F5 SKP 31 F6 BRC 32 F7 SCAN 33 F8 LOUT 34 factory default settings restoring 48 Firmware upgrade failed 38 OSD enable 30 port 35 recovery 39 utility 35 G GOTO 24 H Hardware Requirements Cables 4 Computer 4 Console 4 Hot Plugging 12 Console Ports 12 CPU Ports 12 Hotkey Beeper ...

Page 60: ...isplay Duration 26 Display Mode 27 Display Position 26 Numbering 13 Port Names 29 Powering Off and Restarting 13 Q Quick View Ports 30 R Rack Mounting 8 Safety information 43 Reset Station IDs 30 restoring factory default settings 48 RoHS ii S Safety Instructions General 41 Rack Mounting 43 SCAN 33 Scan Duration 27 SCAN SKIP MODE 27 Screen Blanker 27 Selecting the Active Port 16 SET 26 Accessible ...

Page 61: ...53 T Technical Support 44 Telephone support iii Timeout 28 U User Notice iii Username 28 ...

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Summary of Contents for AACS1208A

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