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ATEN 4719264646232 User Manual Download Page 1

4-Port USB KM Switch

CS724KM

User Manual

www.aten.com

Summary of Contents for 4719264646232

Page 1: ...4 Port USB KM Switch CS724KM User Manual www aten com ...

Page 2: ...n a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment Warning Operation of this equipment in a residential environment could cause radio interfe...

Page 3: ...ve defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the res...

Page 4: ...sure that all the components are present and that nothing got damaged in shipping If you encounter a problem contact your dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Copyright 2018 ATEN International Co Ltd Manual Date 2018 07 03 The ATEN logo are registered trademarks ...

Page 5: ...ements 3 Console 3 Computers 3 Operating Systems 3 Components 4 CS724KM Front View 4 CS724KM Rear View 6 2 Hardware Setup Single Stage Installation 7 Installation Diagram 9 Daisy Chain Installation 10 Installation Diagram 11 3 Basic Operation Port Selection 13 Manual Switching 13 Mouse Switching 13 Hotkey Switching 13 Boundless Switching 13 RS 232 Commands Switching 14 Port ID Numbering 14 Hot Plu...

Page 6: ...ple 3 25 Example 4 25 Example 5 26 HSM Summary Table 27 5 Boundless Switching Utility Boundless Switching 29 Download 30 Configuration Utility 31 Adding Applying a Layout 32 6 The Firmware Upgrade Utility Before you Begin 35 Starting the Upgrade 37 Upgrade Successful 39 Upgrade Failed 39 7 RS 232 Commands Serial Control 41 Console Login HyperTerminal 41 RS 232 Commands 43 Set Baud Rate 44 Switch P...

Page 7: ...Manual vii Firmware Upgrade 51 KM Status 52 Monitor Layout 53 Appendix Safety Instructions 55 Technical Support 57 International 57 Specifications 58 Troubleshooting 59 Hotkey Default Settings 60 Limited Warranty 61 ...

Page 8: ...ded Chapter 3 Basic Operation explains the fundamental concepts involved in operating the CS724KM Chapter 4 Hotkey Operation details all of the concepts and procedures involved in the Hotkey operation of your CS724KM installation Chapter 5 Boundless Switching Utility details installing and using the GUI based software used to configure your CS724KM installation Chapter 6 The Firmware Upgrade Utili...

Page 9: ...Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next Fo...

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Page 11: ... switches are daisy chained expediting the process of switching between computers for a smooth and hassle free user experience In addition to making multitasking across multiple displays more efficient this function is especially useful in emergencies that necessitate the immediate monitoring and management of computers The CS724KM also provides an intuitive GUI based configuration utility that al...

Page 12: ...tool that enables users to customize monitor layouts Port selection via front panel pushbutton keyboard hotkey mouse cursor mouse wheel and RS 232 commands Independently switch keyboard mouse USB peripheral and audio focus via hotkeys Supports RS 232 serial commands Supports Windows operating systems No software required Bus powered no external power adapter required Note 1 Mouse port switching is...

Page 13: ... Console A USB mouse A USB keyboard Speakers Computers The following equipment must be available on each computer Video Display USB Type A port Audio ports Operating Systems OS Version Windows 2K XP 2003 2008 Vista x64 x86 7 10 and higher ...

Page 14: ...eral Port USB peripherals printers scanners drives etc plug into this port 4 Station Switch The Station Switch sets the function of the CS724KM The default position for normal operation is P The S position is utilized when an RS 45 cable is connected to the Serial port and can be used for two separate functions Slide the switch to the S position to send RS 232 commands to the unit see page 41 or S...

Page 15: ...5 Port LEDs The four Port LEDs are built into the front panel Lights green to indicate that the computer attached to its corresponding port is the one that has the keyboard mouse USB hub and audio focus No Component Description ...

Page 16: ...commands see RS 232 Commands page 41 and setup daisy chain installations see Daisy Chain Installation page 10 4 Console Ports The cables from your USB keyboard USB mouse and speakers plug in here Each connector is marked with an appropriate icon to indicate its use The front panel s audio port has priority over that on the rear panel 5 PC Ports The cables that link the switch to your computers plu...

Page 17: ...pective ports on the computers Be sure the monitors are connected to their respective computers 6 Optional Plug your USB peripherals into the USB Type A ports located on the unit s front and rear panel 7 Optional Plug an RJ 45 cable to the Serial Port to use RS 232 commands to control the switch see RS 232 Commands on page 41 8 Optional Plug a power adapter into the switch s Power Jack and then pl...

Page 18: ...CS724KM User Manual 8 9 Power on the computers ...

Page 19: ...Chapter 2 Hardware Setup 9 Installation Diagram 2 6 6 8 3 1 5 4 CS724KM Front CS724KM Rear 7 ...

Page 20: ... see Note 2 below 3 Use an RJ 45 cable to connect the Serial port on the Primary unit to the Serial port on the Secondary unit 4 On the Primary unit set the Station Switch to P 5 On the Secondary unit set the Station Switch to S Note 1 In a daisy chained installation set one Station Switch to P and the other to S If the Station Switch on both CS724KM units are set to the same position P or S the c...

Page 21: ...Chapter 2 Hardware Setup 11 Installation Diagram 2 3 1 5 CS724KM Front CS724KM Rear RJ 45 Cable 3 4 ...

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Page 23: ...B mouse to cycle through the ports Note 1 Mouse switching is only supported by USB 3 key scroll wheel mice 2 Mouse switching is disabled by default See Mouse Port Switching page 21 to enable mouse switching 3 Mouse Emulation must be enabled See Mouse Emulation page 20 Hotkey Switching For Hotkey port selection All port switches from the keyboard begin by pressing the Scroll Lock key twice see Port...

Page 24: ...port 2 has a Port ID of 2 The Port ID is used to specify which computer gets the KM USB hub and audio focus with the Hotkey port selection method See Going Directly to a Port page 16 for details Hot Plugging The CS724KM supports USB hot plugging components can be removed and added back into the installation by unplugging their cables from the USB hub ports without the need to shut the unit down Po...

Page 25: ...nate Port Switching Keys page 18 for details Cycling Through the Ports Hotkey Action Scroll Lock Scroll Lock Enter Brings the KM USB hub and audio focus from the port that currently has it to the next port on the installation 1 to 2 2 to 3 3 to 4 4 to 1 The KM USB hub and audio focus all go to this port even if they were on different ports to begin with Scroll Lock Scroll Lock K Enter Brings only ...

Page 26: ...d Port ID The KM USB hub and audio focus all go to this port even if they were on different ports to begin with Scroll Lock Scroll Lock n K Enter Brings only the KM focus to the computer attached to the specified port The USB hub and audio focus remain where they are Scroll Lock Scroll Lock n K U Enter Brings the KM and USB hub focus to the computer attached to the specified port The audio focus r...

Page 27: ...or details 2 The minus key must be released within one half second otherwise Hotkey invocation is canceled When HSM is active the Caps Lock and Scroll Lock LEDs flash in succession They stop flashing and revert to normal status when you exit HSM Ordinary keyboard and mouse functions are suspended only Hotkey compliant keystrokes and mouse clicks described in the sections that follow can be input A...

Page 28: ...is procedure is a toggle Repeat to revert to the original setting Alternate Port Switching Keys The port switching activation keys can be changed from tapping the Scroll Lock key twice to tapping the Ctrl key twice To change the port switching activation keys do the following 1 Invoke HSM see page 17 2 Press and release the T key This procedure is a toggle Repeat to revert to the original setting ...

Page 29: ...of the current switch settings do the following 1 Open a text editor or word processor and place the cursor in the page window 2 Invoke HSM see page 17 3 Press and release F4 to display the settings USB Reset If the USB loses focus and needs to be reset do the following 1 Invoke HSM see page 17 2 Press and release F5 Keyboard Language To change the keyboard language do the following 1 Invoke HSM s...

Page 30: ...R A D E 3 Press Enter The front panel LEDs flash to indicate the upgrade has started To exit Firmware Upgrade Mode you must power off the switch Restore Default Settings To reset the switch to its default hotkey settings do the following 1 Invoke HSM see page 17 2 Press R Enter All hotkey settings return to the factory default values See Hotkey Default Settings page 60 Mouse Emulation To toggle be...

Page 31: ...ginal setting Note This feature is only supported by USB 3 key scroll wheel mice The default setting is disabled This feature is only supported when mouse emulation is also enabled See Mouse Emulation above Keyboard Emulation The console keyboard port emulation bypass feature supports most gaming multimedia keyboards The default setting is enabled To disable do the following 1 Invoke HSM see page ...

Page 32: ...e cursor moves from one computer s screen to the next You can also use the Boundless Switching Utility to set the screen size see Configuration Utility page 31 To set the screen size do the following 1 Bring the KM focus to the port you want to set up 2 Invoke HSM see page 17 3 Press L 4 In the upper left corner of the display click the left mouse button and hold it down while you move the cursor ...

Page 33: ...low Parameter refers to the letter P which all commands must begin with PA12B34 Row refers to a group of displays aligned together each letter represents a row A B C D Monitor refers to a display in each row 1 2 3 4 Enter the number in order as it appears in the layout left to right beginning with Row A The number represents the computer connected to a port on the CS724KM No Monitor is used when d...

Page 34: ...dditional rows use the next letter B C D and continue adding displays by number With six displays in three rows type PA12B34C56 Enter 3 x 2 Monitor Layout Note The example above requires two CS724KM units in a daisy chain as any setup with more than 4 computers see Daisy Chain Installation page 10 2 4 3 1 A Press PA1234 Enter Row Monitor 6 5 2 1 A Press PA12B34C56 Enter Row Monitor 4 3 B C ...

Page 35: ...Chapter 4 Hotkey Operation 25 Example 3 2 x 2 Monitor Layout Example 4 4 x 1 Monitor Layout Monitor 1 3 2 4 A B Press PA12B34 Enter Row Press PA1B2C3D4 Enter 1 3 2 4 A Monitor Row B C D ...

Page 36: ...CS724KM User Manual 26 Example 5 2 x 3 Monitor Layout No Monitors 1st 3rd Slot of Row A Press PA010B234 Enter Monitor 1 0 0 3 2 4 A B Row ...

Page 37: ...out for Boundless Switching Q n Enter Enable Disable monitor re detection on port n R Enter Resets the hotkey settings to their default statuses T Toggles between the default Scroll Lock Scroll Lock and alternate Ctrl Ctrl Port Switching keys U P G R A D E Enter Invokes Firmware Upgrade Mode W Enable Disable mouse port switching X Enter Enable Disable the Port Switching keys F4 Print the switch s ...

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Page 39: ...is also switched to the new computer The Boundless Switching Utility is a GUI based application that provides management of the physical layout of displays The utility tells the CS724KM where the monitors are located in your setup so that it can switch to the correct computer when the mouse cursor moves off one screen and onto another Before using Boundless Switching you must first configure the s...

Page 40: ...website and click Support Downloads Downloads 2 Under Download materials for other products type CS724KM 3 Click Go 4 Below Software Drivers download the latest version of the Boundless Switching Configuration Utility 5 Unzip the files and double click Aten_CS724KM_Boundless_Switching_Configuration_Utility exe 6 Follow instructions to install the Boundless Switching Configuration Utility ...

Page 41: ... Switching Configuration Utility exe application to open the Main page Item Description New Click to create a new Layout This brings you to the configuration page where you can customize the layout position and screen size of your displays Open Click to open a previously saved Layout Open Recent Lists recently saved Layouts Select a layout in the list and click the folder icon to open it Language ...

Page 42: ... Template that matches your physical monitor setup or click New to create your own 3 A screen appears to modify the layout and configure the displays If New was clicked the page will be blank Click the Add icon to add new displays to create a layout that resembles your physical monitor setup The table on the next page explains how to use this screen to configure the displays Instructions continue ...

Page 43: ...add a new display After adding a display you are prompted to enter the screen resolution of the display It is important that the resolution setting is correct see Resolution below After setting the resolution a Display icon appears Add icons to match the physical monitor setup of your installation The Display icon defines the position of a display in the layout and allows you to configure the port...

Page 44: ...d correctly for each display so that the CS724KM knows when to switch computers You must reconfigure this setting whenever the resolution of the display changes Note You can also use the Screen Size hotkey to configure the displays see Screen Size page 22 Screen Orientation Select a Display in the left panel and click to set the screen orientation Portrait or Landscape Ratio Use the Ratio slidebar...

Page 45: ...tion relating to them http www aten com download download_fw php Before you Begin 1 From a computer that is not part of your KM installation go to our Support Download Downloads site and choose the model name that relates to your device CS724KM to get a list of available Firmware Upgrade Packages 2 Choose the Firmware Upgrade Package you want to install usually the most recent and download it to y...

Page 46: ...B Type B connector into PC Port 1 The four front panel LEDs all flash together to indicate Firmware Upgrade Mode is in effect You can also connect a keyboard to the console port and invoke the firmware upgrade mode via hotkey see Firmware Upgrade Mode page 20 Note The USB cable s USB Type B connector can be connected to any KM port section but the Port Selection pushbutton in Step 5 must be Port 1...

Page 47: ... using a command line to enter the full path The Firmware Upgrade Utility Welcome screen appears 2 Read the License Agreement click the I Agree radio button 3 Click Next The Firmware Upgrade Utility main screen appears The Utility inspects your installation All the devices capable of being upgraded by the package are listed in the Device List panel ...

Page 48: ... the device s firmware level with that of the upgrade files If the device s version is higher than the upgrade version a dialog box gives you the option to Continue or Cancel If you did not enable Check Firmware Version the Utility installs the upgrade files without checking whether they are a higher level or not As the Upgrade proceeds status messages appear in the Status Messages panel and the p...

Page 49: ...as successful Click Finish to close the Firmware Upgrade Utility After a successful completion the CS724KM exits Firmware Upgrade Mode and resets itself Upgrade Failed If the Upgrade Successful screen does not appear it means that the upgrade failed to complete successfully and you should repeat the upgrade procedure from the beginning ...

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Page 51: ...M has been made and the Station Switch on the front panel is set to the S position see Station Switch page 4 you can establish a HyperTerminal session using the instructions below 1 Open the HyperTerminal application and configure the port settings for the appropriate COM port number then click OK Bits per Second 19200 Data Bits 8 Parity None Stop bits 1 Flow Control None 2 The Set Baud Rate comma...

Page 52: ...en configured correctly a login prompt like the one below appears 4 Continue in the sections that follow to send commands to control the CS724KM Command Description open Open the serial command line close Close the serial command line Enter Description Enter Send the command ...

Page 53: ...r shift and monitor layout For more detailed instructions and information about each of the RS 232 commands listed below please refer to the previous chapters of the CS724KM user manual Rules for each command Each command string can be separated with a space The ASCII code for Enter is 0x0D0A Use the Formula to set Parameters to create a Command Verification After sending a command a verification ...

Page 54: ...0 type the following baud 38400 Enter To set the baud rate to 57600 type the following baud 57600 Enter The tables show the values for the Set Baud Rate commands Command Description baud Setup device baud rate Input Command Description 19200 Set baud rate to 19200 default setting 38400 Set baud rate to 38400 57600 Set baud rate to 57600 115200 Set baud rate to 115200 Enter Description Enter Send c...

Page 55: ...and Enter To switch to the computer connected to port 04 type the following sw i04 Enter To switch to the computer connected to port 01 type the following sw i01 Enter The tables show the values for the Switch Port commands Command Description sw Switch ports Input Command Description ixx Switch to input port number xx 01 04 Enter Description Enter Send command ...

Page 56: ...g layout fr Enter To change the keyboard language layout to Japanese type the following layout jp Enter The tables show the values for the Keyboard Language Layout commands Command Description layout Keyboard Language Layout command Input Command Description en Set the keyboard language layout to English default setting fr Set the keyboard language layout to French jp Set the keyboard language lay...

Page 57: ...ter To change the HSM hotkey to Ctrl F12 type the following hotkey f12 Enter To change the HSM hotkey to Num Lock type the following hotkey num Enter The tables show the values for the Hotkey Settings commands Command Description hotkey Hotkey Settings command Input Command Description num Change the invoke HSM hotkey to Num Lock Default setting f12 Change the invoke HSM hotkey to Ctrl F12 Enter D...

Page 58: ...trl Ctrl type the following switch scroll Enter To change the hotkey switching mode to Num Lock type the following switch ctrl Enter The tables show the values for the Hotkey Switching commands Command Description switch Hotkey Switching command Input Command Description scroll Change the hotkey switching mode to Scroll Lock Scroll Lock default setting ctrl Change the hotkey switching mode to Ctrl...

Page 59: ...SB Reset commands is as follows Command Input Command Enter To reset the USB connections type the following usbreset on Enter The tables show the values for the USB Reset commands Command Description usbreset USB Reset command Input Command Description on Enable USB reset connection Enter Description Enter Send command ...

Page 60: ...gs commands is as follows Command Input Command Enter To restore the CS724KM back to the factory default settings type the following reset on Enter The tables show the values for the Restore Default Settings commands Command Description reset Restore Default Settings command Input Command Description on Enable restoration of default settings Enter Description Enter Send command ...

Page 61: ...ware Upgrade commands is as follows Command Input Command Enter To enable firmware upgrade mode type the following upgrade on Enter The tables show the values for the Firmware Upgrade commands Command Description upgrade Firmware Upgrade command Input Command Description on Enable firmware upgrade mode Enter Description Enter Send command ...

Page 62: ...tion type the following status on Enter The tables show the values for the KM Status commands When the KM Status command is sent a message similar to the one below appears hotkey numlock scrolllock scrolllock os setting pc keyboard emulation on keyboard layout English mouse emulation on monitor layouts a010 b111 Command Description status KM Status command Input Command Description on Enable KM st...

Page 63: ...e a 4x1 monitor layout type the following monitor a1b2c3d4 Enter To configure a two row layout with 1 monitor above 3 monitors type the following monitor a010b234 Enter The tables show the values for the Monitor Layout commands Command Description monitor Monitor command Input Command Description x An letter that represents the column where a monitor resides x a b c or d y A number that represents...

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Page 65: ... been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company Avoid circuit overloads Before c...

Page 66: ...risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The d...

Page 67: ...d Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help Email Support support aten usa com Online Technical Support Troubleshooting Documenta...

Page 68: ...emale Green Rear KM Ports KB Mouse 4 x USB Type B Female Black Speakers 4 x 3 5 mm Audio Jack Female Green USB Hub 1 x USB Type A Female Black Front 1 x USB Type A Female Black Rear Daisy Chain Serial 1 x RJ 45 Female Power 1 x DC Jack Switches Port Selection 4 x Pushbutton Station Selection 1 x Slide Switch LEDs Selected 4 Green Emulation Keyboard Mouse USB Scan Interval 1 99 seconds Default 5 se...

Page 69: ... power Use a DC 5V power adapter if you are not already using one If you are already using a power adapter check that it matches the system specifications and that it is plugged in and functioning properly Keyboard and or mouse need to be reset Unplug the cable s from the console port s then plug it them back in No connection to the computer Check the cable from the switch to the computer to make ...

Page 70: ...ctory default settings are as follows Setting Default Port Switching Scroll Lock Scroll Lock Invoking HSM Num Lock Keyboard Emulation Enabled Mouse Emulation Enabled Keyboard Language English Keyboard Mapping Auto Detect Beeper On Mouse Wheel Switching Disabled ...

Page 71: ...ide a repair service without charge during the Warranty Period If a product is detective ATEN will at its discretion have the option to 1 repair said product with new or repaired components or 2 replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product Replaced products assume the warranty of the original product for th...

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