IDA8 Global-Net User Manual
78
© 2017, ATEÏS, member of PAX ProAV Group
Troubleshooting:
Check the wire connection between all IDA8C/S on the Local Ateis Net.
If the wire connection is connected properly, the device must be checked as follow:
For IDA8C:
Prepare a working IDA8S, establish the Ateis Net wire connection between the IDA8C and the
IDA8S. Deploy the Ateis Net using Ateis Studio.
If the fault is not solved, please check the hardware version of Ateis Net card.
A quick examination for the Ateis Net card with RJ45 connectors (NOT the fiber
connectors), see the picture as below.
hardw are V.105 or higher, w ith the resistors.
If your Ateis Net card doesn't have the resistors (as circled in the picture), it might cause the
connection problems. Please contact your Ateis dealer to replace it with a working one.
For each IDA8S on the Ateis Net:
o
Prepare a working IDA8C, establish the Ateis Net wire connection between the IDA8C and the
IDA8S. Deploy the Ateis Net using Ateis Studio and perform the examination as referred to in
the preceding paragraph.
o
If the fault is not solved, replace the Ateis Net card of the IDA8S.
Once it's recovered, the log will show:
"Local AteisNet Normal Mode"
3.1.9.1.9 Global Ateis-Net Broken
The Global Ateis Net is broken, this problem may come from the wire connection between devices on
the Ateis Net or the net card in the device.
