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Rainbow4(S) IP Phone User Manual

ATCOM TECHNOLOGY CO., LIMITED

www.atcom.com.cn

、

Stand bracket installation instruction

A. Put the bottom side of the IP phone upside and press one-side joints of stand
bracket into the slot, please refer the picture as below:

Summary of Contents for Rainbow4(s)

Page 1: ...Rainbow4 s IP Phone User Manual Version 1 0 2014 09 04...

Page 2: ...2 1 Answer the calls 12 Make Calls 13 2 3 Pre dial 15 2 4 Multiple line dial up 15 2 5 Call Hold 16 2 6 Call Transfer 16 2 7 Mute calls 17 2 8 3 Way Conference 17 2 9 Hang up the phone 18 2 10 Voicem...

Page 3: ...3 4 8 Application 71 4 Advanced Feature 72 4 1 Codecs 72 4 2 Capture and Upgrading 73 4 3 Auto Upgrade 74 4 4 Export Import configuration file 75 4 4 1 Export configuration file 76 4 4 2 Import confi...

Page 4: ...Rainbow4 S IP Phone User Manual ATCOM TECHNOLOGY CO LIMITED www atcom com cn 4...

Page 5: ...the competitive IP phone and other terminals for IP PBX softswitch IMS NGN providers and carriers supplying the competitive total VoIP solution for SMB market We keep improving the customer s experien...

Page 6: ...Rainbow4 S IP Phone User Manual ATCOM TECHNOLOGY CO LIMITED www atcom com cn 6 1 Overview of Rainbow4 s Rainbow4 s Rainbow4 s with Rainbow ET 1 1 Interface Power Input DC 5V 2000mA or PoE...

Page 7: ...each Rainbow ET 1 3 Software Sip 2 0 RFC3261 and other related SIP RFCs 6 SIP lines registration STUN Jitter Buffer VAD CNG G 711A u G722 G 723 G 726 16 G 726 24 G 726 32 G 726 40 G 729 Lin16 16 iLBC...

Page 8: ...ating under safe mode Support different level user management Configuration via web keyboard Support multi language Firmware and configuration file auto provision Support system log 1 6 Protocol IEEE...

Page 9: ...ature lower than 60 C Humidity 10 to 90 no dew 1 8 Packing list Model Rainbow4 s Telphone 1 Unit Handset 1 Unit Handset cable 1 Unit Stand bracket 1 Unit Power adapter Optional Network Cable 1 unit 1...

Page 10: ...ual ATCOM TECHNOLOGY CO LIMITED www atcom com cn 10 1 Stand bracket installation instruction A Put the bottom side of the IP phone upside and press one side joints of stand bracket into the slot pleas...

Page 11: ...o the slot according to the direction of the arrow C It is the right picture after fixing the stand bracket below D Disassemble the stand bracket Push the spring joint of stand and pull the stand acco...

Page 12: ...ATCOM TECHNOLOGY CO LIMITED www atcom com cn 12 2 Wiring instruction Plug in the power adapter cable and handset or headset to the corresponding ports as below picture and press them to the slots on t...

Page 13: ...et under speaker mode Press key will switch calling or talking into headset mode C Answer by headset Keep your microphone connected with the RJ9 headset jack when there is an incoming call press and t...

Page 14: ...ringing If the called party answers this calling the call is established and the calling timer is started immediately D Dial from phone book 1 Press key to enter the menu and choose Directory option...

Page 15: ...coming call from another line Pick up a new incoming call while on calling When a new incoming call happened on the being occupied line press the key or to check details of the new incoming call and p...

Page 16: ...4 s there is an easier way to complete the attend transfer While calling press the corresponding BLF key of the target number and then press the Transfer soft key the attend transfer will be achieved...

Page 17: ...ack to 3 way conference 4 If the initiator hangs up the call or press the soft key End Conf the conference will be ended and the calling between the other two parties will be hung up as well 5 The ini...

Page 18: ...calling when 2 calls happened simultaneously 2 10 Voicemail Rainbow4 s has a key for entering voicemail box and indicating new voicemail Press key to enter the menu to configure voicemail number if yo...

Page 19: ...keys with built in Red Green dual color LED lights to indicate different status of each line Green on always the current line is being occupied Green fast blinking A new incoming call on the current l...

Page 20: ...tering numbers or characters 6 Adjust the volume speaker handset headset ring Volume level will be displayed on LCD when pressing volume key 7 Pick up and hung up under the speaker mode 8 Status Indic...

Page 21: ...ITED www atcom com cn 21 3 3 Standby 2 1 7 6 5 4 3 Area Item Description 1 Status to indicate the call status 2 Time 3 Background 4 Softkey History Directory Forward DND 5 Indication info DND on Misse...

Page 22: ...hold and displayed in the Area 7 3 way conference calling and displayed in the calling UI Call being hold and displayed in the calling UI Unavailable Network and displayed in the Area 5 Calling via ha...

Page 23: ...er Message Number Key 6 Enter Settings Number Key 7 Enter Display Number Key 8 Enter Application 3 4 1 Status info It s able to check the status info via LCD Display or Web And the basic status and de...

Page 24: ...24 Details Status Select More and then press the soft key Enter to check details info Press the soft key Enter to check status info and Back to return the Basis Status page Check the Status info via W...

Page 25: ...ne Anonymous Calls Call Forward Call Forward includes Always Forward Busy Forward No Answer Forward Always Forward has the highest priority and Busy Forward has the same priority as No Answer Forward...

Page 26: ...phone number which all incoming calls transferred to On Code The Number key key and are permitted to be input The feature code to enable all incoming calls forward the phone will send the feature cod...

Page 27: ...umber which all incoming calls transferred to On Code The Number key key and are permitted to be input The feature code to enable busy calls forward the phone will send the feature code directly to op...

Page 28: ...e key or softkey Switch to setup Setup timer for no answer status All incoming calls will be forwarded after time out once Call forward when no answer activated On Code The Number key key and are perm...

Page 29: ...If switch off this feature whatever multiple SIP accounts had been registered successfully only one single active calling is permitted for example Dialing Ringing Calling Holding Item Operation Descri...

Page 30: ...ll Waiting Tone Auto Answer The feature of Auto Answer is switched off by default All incoming calls will be answered automatically when the phone is standby once Auto Answer is activated Auto Answer...

Page 31: ...g incomming calls call hold and resume Item Description Account ID To display the account ID press the soft key Switch or to modify the optional value is Account 1 to 6 Account name Display the accoun...

Page 32: ...vide by Server If the code is not matched by Server the feature of pickup will not work Conference The 3 way conference will be setup by pressing the key Conf while on calling For more info please ref...

Page 33: ...phone number monitored for pickup Reminding This code must be set for pickup and this code can be set via Web only Set the Pickup code as follow Set the pickup code for one single Account Account Adv...

Page 34: ...he optional value is Account 1 to 6 Label To identify this key on LED for example as park Value The code for pickup the parked call and it is provided by SIP server DTMF Press this key while on callin...

Page 35: ...number will be dial from the specified account Item Description Account ID To display the account ID press the soft key Switch or to modify the optional value is Account 1 to 6 Label To identify this...

Page 36: ...tch or to modify the optional value is Account 1 to 6 Label To identify this key on LED for example intercom Value The target phone number for Intercom The programmable key configured via web included...

Page 37: ...e via the 1st available line if the phone stay in the standby status exceed the specified waiting time and there is no input or input something and then all deleted Item Description Hotline Set up the...

Page 38: ...g the feature code to the server Call Off Code The Number key key and are permitted to be input Set the feature code to turning off anonymous call the phone disables anonymous call by sending the feat...

Page 39: ...d blacklist Enter Directory as follow 1 Press the soft key Directory when the phone is standby 2 Press the navigation key 3 Press the menu key and then select Directory Configure the Directory via Web...

Page 40: ...exist contact or dial also move the item to blacklist Make calls from directory Path to set on the phone Directory Local Contacts Select the record Dial If only one phone number saved with the selecte...

Page 41: ...put by number keys or key change the input method via pressing the soft key abc It s used to identify different phone numbers Any reduplicated names are not permitted in the directory Office Mobile Ot...

Page 42: ...modify the account ID It s used to bundle each item with the corresponding ringtone and the optional value is Auto or Ringtone 1 to Ringtone 10 Auto means the default ringtone will be played if new i...

Page 43: ...delete the contact on the phone Press Directory Local Contacts Select the item to delete Option Delete OK OK Press the soft key Cancel at the Warning UI to stop deleting Delete the contact item via we...

Page 44: ...available for the hosted phone number to call any phone number in the black list The most operation of blacklist is the same as local phonebook except for the feature Move to Contacts it means moving...

Page 45: ...e name of contact person date and time Also user is able to check the detail info of call history via Web but only review operation is allowed while accessing via web Make calls from history Path to m...

Page 46: ...ils of history Path to check the details of history on the phone Enter history UI Select the item to check Option Detail Press or OK Add to Contact 1 Enter Call History Select the target item Option a...

Page 47: ...l History s records Path to delete all history s records on the phone Enter History UI Option Delete all Press or OK 3 4 5 Message User will benefit from the feature of voicemail when they re not avai...

Page 48: ...rent methods to set up the voicemail 1 Press the key after factory set 2 Press the key for a while 3 Press the key Select Message Setup Voicemail Check the voicemail User is able to check voicemail in...

Page 49: ...e setting page of Voicemail will be popped up 3 4 6 Settings Basic settings and Advanced settings will be introduces in this part Basic settings Language Time Date Time Date Format Ring tones Headset...

Page 50: ...e one kind of language and click the language will take effect immediately Time Date Time Date will be displayed at the standby page of Rainbow4 s and these info will be related with all process of IP...

Page 51: ...ne for the IP phone NTP Server Key in the IP address of domain name by the number keys Specify the NTP Server Secondary NTP Server Key in the IP address of domain name by the number keys Specify the s...

Page 52: ...and date Update Interval secs Manual input The interval that the phone gains time and date from NTP server Daylight Click drop down box to select A switch to control the status that whether to enable...

Page 53: ...ight rule stops taking effect Stop Hour of Day Manual input The hour of day that the daylight rule stops taking effect Stop Day of Week Click drop down box to select The day of week that the daylight...

Page 54: ...ually via web Phone Preference Item Operation Description Manual Time Click the drop down box to select A switch to control the status whether to enable the manual time or not Date Manual input click...

Page 55: ...ing tones 10 different ring tones have been provided by Rainbow4 s for selection Path to set on the phone Press the key Settings Basic Settings Ring tones For the selected ringtone there is a dot insi...

Page 56: ...Long press can change the status of the Headset Memory Mode This function can be configured on the phone only Press Settings Basic Settings Headset Memory Mode Advanced Settings Password will be reque...

Page 57: ...t is disabled Select the account and press the soft key Enter to access the page of account setting Item Description Activation The status of account the default is Enable if set this as Disable the a...

Page 58: ...The status of Outbound Server off by default Outbound Proxy IP address of Outbound Agency Stun Status The status of Stun Server off by default Stun Server IP address of Stun Server Configure account...

Page 59: ...ord for web access as the role of admin it s admin by default New PWD To set the new password blank is acceptable Confirm PWD Input the new password again to confirm the new password Set password via...

Page 60: ...nnect the phone with local network via LAN port to gain IP address in 3 ways DHCP Static PPPoE Set the LAN port via Web Network Basic DHCP The phone gains IP address via DHCP by default STATIC IP If t...

Page 61: ...must input user name password of PPPoE and PPPoE server or ISP support will be requested in this way PC Port Only bridge mode support by PC port VLAN The feature of VLAN must be supported by network s...

Page 62: ...o at the webpage HTTP HTTPS are both permitted by default Set Webserver type via Web Network Advanced Web Server Type VPN Rainbow4 s support the feature of VPN and this feature must be supported by VP...

Page 63: ...e Upgrade Reset to Factory 3 4 7 Display For more convenient users are able to adjust the contrast grade and backlight of the main LCD display and the BLF LCD display Slave Contrast There are 9 differ...

Page 64: ...ht Backlight is the brightness of LCD also it has been defined as 9 different grades The number 9 means the lightest To adjust the brightness of LCD expansion module it must be connected with the host...

Page 65: ...Rainbow4 S IP Phone User Manual ATCOM TECHNOLOGY CO LIMITED www atcom com cn 65 4 Advanced Feature 4 1 Codecs Rainbow4 s support multiple codecs users can select the codes via Web...

Page 66: ...Enabled Codes click the button or to sort all enabled codes the top item has the highest priority Note Multiple different items of G723 iLBC should not activated simultaneously 4 2 Capture and Upgrad...

Page 67: ...are suggested to check the version of current firmware Click the button Choose file to select the target local file and click Upgrade to process upgrading this will cost a couple of minutes And after...

Page 68: ...phone will do some check for upgrading and it will upgrade automatically once the conditions are met Repeatedly If set this parameter as On the phone will do some check for upgrading after Interval m...

Page 69: ...the property of a file and it s always used for integrity checking you can get it by using specified software When upgrade the Firmware the phone will compare the firmware s MD5 with the specified MD...

Page 70: ...button Choose file to select the target file for importing and then click the button Import The phone will be rebooted a couple of minutes later and import successfully Note If some part of the config...

Page 71: ...the dial plan user must learn the basic grammar as below Represent a character or multiple ones e g 6 can match 66 678 6plus and so on x Represent one character e g 6x can match 61 62 6s and so on Rep...

Page 72: ...place dial plan configured click this button to add a new one Edit The existed replace dial plans are editable The specified dial plan should be selected until it is covered with orange and the input...

Page 73: ...nfigured click this button to add a new one Edit The existed dial now dial plans are editable The specified dial plan should be selected until it is covered with orange and the input fields Number and...

Page 74: ...mum length of the number input to active the area code dial plan Maximum length The maximum length of the number input to active the area code dial plan Account The account to apply this dial plan bla...

Page 75: ...t to apply this dial plan blank or 1 to 6 is valid Number 1 to 6 means account 1 to 6 If you want to apply this rule to account 1 3 and 4 just type in 1 3 4 And if keep it as blank it means applying t...

Page 76: ...power on for 5 seconds b The phone will be reboot and resumed to factory default setting 5 2 Upgrade the firmware on safe mode If the phone can t be started successfully user is able to upgrade the f...

Page 77: ...ver has been enabled 2 Check the network gateway 3 Check the DNS 4 Make sure the input account matched the one provided by Service Provider 5 Make sure SIP Server has been enabled already 6 Make sure...

Page 78: ...nd Transfer Conf Conference Num Number SIP Session Initiate Protocol RTP Real time Transport Protocol SDP Session Description Protocol VPN Virtual Private Network VLAN Virtual Local Area Network QoS Q...

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