AT&T U102AA
User Guide
Page 1: ...AT T U102AA User Guide ...
Page 2: ...ontacts 15 3 1 View your Contacts 15 3 2 Adding a contact 15 3 3 Editing your contacts 16 3 4 Deleting a contact 17 3 5 Sharing your contacts 18 3 6 Additional options 18 4 Messages 20 4 1 Write message 20 4 2 Send a multimedia message 21 4 3 How to type a message 22 4 4 Settings 22 5 Email 23 6 Camera 24 6 1 Camera 24 6 2 Video 25 7 Gallery 26 8 Video 28 9 Music 28 10 Browser 28 11 Calendar 29 11...
Page 3: ...s 40 14 3 Privacy security 41 14 3 1 Screen lock 41 14 3 2 SIM security 41 14 3 3 APP Permissions 41 14 3 4 Do Not Track 42 14 3 5 Browsing Privacy 42 14 3 6 About KaiOS 42 14 4 Storage 42 14 4 1 Clean up Storage 42 14 4 2 USB storage 42 14 4 3 Default media location 43 14 4 4 Media 43 14 4 5 Application data 43 14 4 6 System 43 14 5 Device 43 14 5 1 Device information 43 14 5 2 Downloads 44 14 5 ...
Page 4: ...8 Google and other Apps 50 18 1 Google Assistant 50 18 2 Google Maps 50 18 3 Youtube 50 18 4 myAT T 51 19 Making the most out of your phone 51 19 1 Upgrade 51 20 Safety information 52 21 Specifications 66 22 Trouble shooting 67 23 Warranty 72 ...
Page 5: ...an approved accessory such as a holster or otherwise maintain a distance of 15 mm from the body to ensure compliance with RF exposure requirements Note that the product may be transmitting even if you are not making a phone call PROTECT YOUR HEARING To prevent possible hearing damage do not listen at high volume levels for long periods Exercise caution when holding your phone near your ear while t...
Page 6: ...2 1 Your phone 1 1 Keys and connectors ...
Page 7: ... Press and hold to launch the Google Assistant Navigation Press up to access Quick Settings such as Wi Fi Bluetooth and more Press down to access the E Mail Press left to access the Apps on the home screen Store Assistant Maps YouTube Press right to access the Internet ...
Page 8: ... End Power Press to end a call or return to the Idle screen Long press to power on off Camera key Press to access Camera app In camera screen press to capture picture or shoot video Press and hold the Camera key and Volume down key to capture a screenshot Volume key In call mode adjusts the earpiece or headset volume In Music Video Streaming mode adjusts the media volume In general mode adjusts th...
Page 9: ...5 1 2 Getting started 1 2 1 Set up Removing or attaching back cover ...
Page 10: ...6 Removing or installing battery Inserting or removing the Nano SIM card and micro SD Card You must insert your Nano SIM card to make phone calls using your network ...
Page 11: ...ding card slot with the gold connectors facing down To remove the SIM or microSD card push down on the plastic clip and pull the SIM or microSD card out Your phone only supports Nano SIM card Do not attempt to insert Mini or Micro SIM card sizes or you may damage your phone Charging battery ...
Page 12: ...etooth and other wireless connections when they are not in use 1 2 2 Power on your phone Long press the End Power key until the phone powers on Home screen will be displayed If screen lock is set up enter pass code to access Home screen If you don t know your pass code or if you have forgotten it contact your service provider Do not store pass code within your phone instead store pass code in a lo...
Page 13: ... remotely lock the device or wipe all personal information in event of loss or theft Select Create Account and press the Accept right menu key to continue follow prompts to finish account set up To skip KaiOS Account set up press the Right Menu key to Skip You will next be taken to the Home screen your phone is then ready for use Note If SIM card is not installed your phone will still power On and...
Page 14: ...10 1 3 Home screen ...
Page 15: ...nd the notification information to the left side Phone status icons Icon Status Bluetooth active Wi Fi active Vibrate Silent Network full signal Network roaming No signal 4G LTE data service 3G data service Airplane mode Alarm set Battery charging Battery full charge Missed call No sim Headphone ...
Page 16: ...ation key and select Display Wallpaper Select Wallpaper Gallery or Camera and press the OK key to enter option When browsing Wallpaper or Gallery options select an image and press the Right Menu key to select Done When using Camera option press the OK key to take photo then press the Right Menu key to select Done To Retake pictures press the Left Menu key Press the Back Clear key to exit out the n...
Page 17: ...or down on the Navigation key to select the desired contact and press the Call Answer key to place call International call To dial an international call press key twice to enter in dial screen then enter the international country prefix followed by the full phone number and finally press the Call Answer key Emergency call To make an emergency call dial the emergency number and press the Call Answe...
Page 18: ... key to answer Press the Right Menu key or the End Power key to decline To mute the ringtone volume of an incoming call press the Volume key 2 3 Calling your voicemail Press and hold the key to set up voicemail or listen to your voicemail 1 Contact your network operator to check service availability ...
Page 19: ...OK key from the Home screen then selecting the Contacts app and pressing the OK key 3 2 Adding a contact In contacts list screen press the Left Menu key to access New Contact screen and enter contact details In contacts settings the memory setting will prompt you with options that phone and SIM Phone or SIM When you set to Phone all new contacts ...
Page 20: ...on key down to access next contact information category When finished press the OK key to save 3 3 Editing your contacts In contacts list screen select contact and press the Right Menu key to access Options select Edit Contact and press the OK key to edit ...
Page 21: ...l and exit 3 4 Deleting a contact In contacts list screen press the Right Menu key to access Options then select Delete contacts and press the OK key A confirmation page will be displayed press the OK key to SELECT and press the Right Menu key to the Delete Press the Right Menu key to confirm Delete ...
Page 22: ...il Messages or Bluetooth Select a contact you want to share press the Right Menu key to access Options then select Share and press the OK key Select E mail Messages or Bluetooth to share 3 6 Additional options From the contact list you can access the following options Edit contact Edit your contacts information ...
Page 23: ... the OK key to select contacts save in Phone and SIM or Phone SIM card Sort contacts Press the OK key to sort contacts by first name or by last name Set speed dial contacts Press the OK key to set speed dial contacts User is able to add duplicated contacts to speed dial Set ICE contacts Add up to five contacts for In Case of Emergency calls Create group Press the OK key to create a group name Bloc...
Page 24: ...Use the Messages app to send and receive text SMS and multimedia MMS messages 4 1 Write message From the Home screen press the OK key select Messages app and press the OK key or press the Messages key on the device key pad to launch Messages app Press the Left Menu key to write a new message Enter the phone number of the recipient in the To bar at the top of the screen or press the Right Menu key ...
Page 25: ...ssage MMS enables you to send video clips images photos contacts and sounds by pressing the Right Menu key to access Options Next select Add Attachment press the OK key and select from Video Music Gallery Contacts or Camera Select file and follow prompts on screen to attach to message Press the Left Menu key to send message An SMS will be converted to MMS automatically when media files image video...
Page 26: ... to use predictive mode User enter the character then press the Navigation key left right to select candidate character Press the OK key to confirm To delete inputted letters or symbols press the once to delete one character at a time or long press to delete all at once 4 4 Settings In the Messages app screen press the Right Menu key to access Options select Settings and press the OK key to view t...
Page 27: ...screen select Email app and press the OK key An email wizard will guide you through the steps to set up an email account Welcome screen will display press the Right Menu key to select Next Then enter the name email address and password of the account you would like to set up Press the Right Menu key to access Next and set up account If your email service provider does not allow your phone to have ...
Page 28: ...d the email right away you can press the Right Menu key and select Save as draft or touch the Back to save a copy 6 Camera Your phone features a Camera app to take photos and record videos 6 1 Camera To access the Camera app press the OK key from the Home screen select the Camera app and press the OK key App Permission Upon first use of the Camera the App Permission screen will display asking for ...
Page 29: ...ecurity App Permissions Camera Geolocation Options Press the Right Menu key to access Self Timer Sets the time a photo is taken after pressing the OK key or the Camera Key Grid Adds grid lines to photo screen to help take better photos by using grid lines to align photo image Gallery Select Go to Gallery Application to view photos previously taken Modes Select to switch between Photo and Video Mod...
Page 30: ...omatically saved to Video app 7 Gallery The Gallery app provides you with one location to view and organize all your saved photos The Gallery app also offers additional photo options To access the Gallery app press the OK key from the Home screen select the Gallery app and press the OK key Gallery app photo options ...
Page 31: ... the selected photo to favorites Share Share the photo via E mail Messages and Bluetooth Select Multiple Allows you to select more than one photo in the Gallery File Info Displays file name size image type date taken and resolution Sort and group Sorts photo by date and time or groups by date Individual photo view options When previewing an individual image in the Gallery app the options above are...
Page 32: ...m Share File Info Delete and Select Multiple videos 9 Music Use the Music app to play music files stored on your phone Music files can be downloaded from your computer to your phone using a USB cable To access the Music app press the OK key from the Home screen select the Music app and press the OK key 10 Browser Use the Browser app to navigate the Web To access the Browser app press the OK key fr...
Page 33: ...r apps menu Pinning to top sites provides a shortcut to pinned web addresses in Browser app 11 Calendar Use the Calendar app to keep track of important meetings appointments etc To access the Calendar app press the OK key from the Home screen select the Calendar app and press the OK key 11 1 Multimode view You can display the Calendar in Day Weekly or Month view Press the Right Menu key to change ...
Page 34: ...e Use to go to preferred date Search Search scheduled events Calendar to Display Display phone calendar or another account if added Sync calendar Sync calendar Settings Set a series of Calendar settings 11 3 Event reminder If a reminder is set for an event the upcoming event icon will appear on the Status bar as a notification when the reminder time arrives 12 Clock Your mobile phone features an C...
Page 35: ... be set Sound Select a ringtone for the alarm Vibrate Press to activate vibration Alarm name Press to enter a name for the alarm To adjust alarm settings More Options are available for saved Alarms by highlighting Alarm to be edited and pressing the Right Menu key from the Alarm screen Edit Press to edit alarm Delete Press to delete alarm Delete all Press to delete all alarms Settings Press to set...
Page 36: ... 1 minute When Timer is paused press the Left Menu key to reset the timer When timer is reset press the Right Menu key to enter Settings allowing you to set Snooze System Alarm Volume activate Vibrate or select Sound 12 3 Stopwatch From the Timer screen press the right side of Navigation key to enter the Stopwatch screen Press the OK key to select START and start stopwatch When the Stopwatch is on...
Page 37: ... related to the radio program on the display if you tune to stations that offer Visual Radio service To access this app press the OK key from the Home screen select the FM Radio app and press the OK key To use this feature you must plug in a wired headset sold separately into the phone The headset works as an antenna for your phone 1 The quality of the radio depends on the coverage of the radio st...
Page 38: ...aker headphone Favorite channels will have red star added and will be displayed in the channel list for easy access 14 Settings To access the Settings app press the OK key from the Home screen select app and press the OK key the Settings 14 1 Network connectivity 14 1 1 Airplane mode When Airplane mode is on it will simultaneously disable all wireless connections including Wi Fi Bluetooth and more...
Page 39: ...item on the APN Settings screen If the default APN is visible then the user can add a new APN After the new APN is added it should not automatically connect to the new one 14 1 3 Wi Fi Using Wi Fi you can surf the Internet without using your SIM card whenever you are in range of a wireless network The only thing you have to do is to enter the Wi Fi screen and configure an access point to connect y...
Page 40: ...erage of the location databases 14 1 6 Calling Call waiting Press to enable or disable call waiting Caller ID Press to set how your phone number is displayed when making a call network default hide number or show number Call forwarding Press to configure how your calls are forwarded when you are busy call is unanswered or you are unreachable Call barring Press to set the outgoing and incoming call...
Page 41: ...or long 14 1 7 Wireless Emergency alerts Alert inbox Press to view Alert message in the alert box Multi language support Mark the checkbox to enable the Multi language support Presidential alert Presidential alert is enabled by default Extreme alert Mark the checkbox to enable the extreme alert Severe alert Mark the checkbox to enable the severe alert AMBER alert Mark the checkbox to enable the am...
Page 42: ...ss to set Vibrate Ringtones Notice Alerts or to Manage Tones Manage Tones offers access to System Ringtones and Notice Alerts for reviewing or sharing and My Ringtones to assign music in Music Library to Ringtones Other sounds Press to enable or disable the sound for Dial pad or camera 14 2 2 Display Wallpaper Press to select the wallpaper from available wallpapers gallery or to use camera to take...
Page 43: ... Press to enable or disable the search suggestions 14 2 4 Notices Show on lock screen Press to enable or disable having notices shown on the lock screen Show content on lock screen Press to enable or disable having content shown on the lock screen App Notices List down every app which has notice ability All of them are ON by default If an app is set to OFF it will not be able to show drop down not...
Page 44: ...e Time zone Select to manually set the phone s timezone Format Press to select 12 hour clock format or 24 hour clock format Home Screen Clock Select whether to show or hide the clock on home screen 14 2 6 Language Press to select the preferred language English Spanish French Portuguese Vietnamese or Chinese 14 2 7 Input methods Use Predictive ...
Page 45: ...try in order to access device 14 3 2 SIM security If there is no SIM card installed SIM Security item will be disabled SIM PIN is OFF by default The device allow you to set 4 8 digits A SIM PIN prevents access to the SIM card cellular data networks When it s enabled any device containing the SIM card will request the PIN upon restart 14 3 3 APP Permissions These apps are all the applications in th...
Page 46: ...s and apps 14 3 5 Browsing Privacy Press to clear the browsing history or to clear the cookies and stored data 14 3 6 About KaiOS Information about KaiOS 14 4 Storage 14 4 1 Clean up Storage Press OK key to see Application Data storage While user can press the RSK to clean up storage 14 4 2 USB storage Enabling USB storage allows another computer or device connected using USB to access files on th...
Page 47: ...All of the Media file storage will be list Press the OK key to open it 14 4 5 Application data List application data usage for each app here Stored by data size from large to small 14 4 6 System Display system storage space 14 5 Device 14 5 1 Device information Phone number Display your phone number The item is hidden when no SIM card is inserted Model Display phone model Software Display phone so...
Page 48: ...Update Press to select Check for update or Continue Update Reset Phone Resetting your phone will erase all Software your data The phone will be restored to its factory condition None of your settings or data will be More saved 14 5 2 Downloads Press to view downloads 14 5 3 Battery Current Level Press to view current battery level or to set the power saving mode Power Saving Mode Turning power sav...
Page 49: ...nvert color Press to turn the color inversion On Off Backlight Press to turn the backlight On Off Large Text Press to turn the large text On Off Captions Press to turn the captions for phone screen On Off Readout Readout mode function reads the labels of interface elements and providers sound response Mono Audio Press to turn the mono audio On Off Volume balance Press to set the volume balance val...
Page 50: ...poken voice for the person on the other end of the conversation RTT RTT mode can be used by people who are deaf have poor hearing or speech impairments Press to set RTT visibility to Visible during calls or Always visible 14 6 Account Use the settings to add remove or manage your email and other supported accounts 14 6 1 KaiOS Account Setup a KaiOS Account to use Anti Theft option that remotely lo...
Page 51: ...o select Next Verify your email address via the email link sent to your email account Once you verify your email address return to Account Manager settings and Sign in to KaiOS 14 6 2 Anti Theft Once you log in to your KaiOS Account on your phone Anti Theft will automatically be turned On Only after logging in to KaiOS Account can anti theft be enabled Go to the KaiOS Anti theft website to access ...
Page 52: ...show all folders and files root path 16 Store Use kaios store to download apps and games to fulfill the needs of daily life work and entertainment 17 Utilities Folder Included three Apps Calculator Recorder and Unit Convertor 17 1 Calculator With the Calculator app you can solve many mathematical problems To access this app press the OK key from the Home screen select the Utilities folder app and ...
Page 53: ...he onscreen guide for each navigation direction and the corresponding mathematical operation Press the OK key to select equals and get results 17 2 Recorder Use the recorder to record audio To access this app press the OK key from the Home screen select the Utilities folder app and press the OK key to select recorder app ...
Page 54: ... Unit Convertor app 18 Google and other Apps 18 1 Google Assistant Your Google Assistant allows you to make calls send messages open an app or perform other commands all with your voice 18 2 Google Maps Use the Google Maps to find locations on a map search for businesses nearby and get directions 18 3 Youtube Use the Youtube to enjoy movies TV shows and popular video clips with YouTube ...
Page 55: ...ngs Device Device Information AT T Software Update Check for update When there is a new software version available indicator will be shown on Updates menu If you want to update your system select Download after download is done select Install to complete the upgrade You should connect a valid and secure Wi Fi access point before searching for updates Settings for auto check intervals is also avail...
Page 56: ...the product To reduce the risk of bodily injury electric shock fire and damage to the equipment observe the following precautions Electrical Safety This product is intended for use when supplied with power from the designated battery or power supply unit Other usage may be dangerous and will invalidate any approval given to this product Safety precautions for proper grounding installation Warning ...
Page 57: ...perated only with the following designated power supply unit s Travel charger Input 100 240V 50 60Hz 0 15A Output 5V 1000mA Handle battery packs carefully This product contains a Lithium ion battery There is a risk of fire and burns if the battery pack is handled improperly Do not attempt to open or service the battery pack Do not disassemble crush puncture short circuit the external contacts or c...
Page 58: ...ert foreign objects into the battery immerse or expose to water or other liquids expose to fire explosion or other hazard Battery usage by children should be supervised Only use the battery for the system for which it is specified Only use the battery with a charging system that has been qualified with the system per CTIA Certification Requirement for Battery System Compliance to IEEE1725 Use of a...
Page 59: ...oduct or its battery inside a vehicle or in places where the temperature may exceed 113 F 45 C such as on a car dashboard window sill or behind a glass that is exposed to direct sunlight or strong ultraviolet light for extended periods of time This may damage the product overheat the battery or pose a risk to the vehicle Prevention of hearing loss Permanent hearing loss may occur if earphones or h...
Page 60: ...s fuel or chemical transfer or storage facilities and areas where the air contains chemicals or particles such as grain dust or metal powders Road safety Full attention must be given to driving at all times in order to reduce the risk of an accident Using a phone while driving even with a hands free kit causes distraction and can lead to an accident You must comply with local laws and regulations ...
Page 61: ...Your device has an internal antenna This product should be operated in its normal use position to ensure the radioactive performance and safety of the interference As with other mobile radio transmitting equipment users are advised that for satisfactory operation of the equipment and for the safety of personnel it is recommended that no part of the human body be allowed to come too close to the an...
Page 62: ... to contact or short circuit the battery terminals Connection to a car Seek professional advice when connecting a phone interface to the vehicle electrical system Faulty and damaged products Do not attempt to disassemble the phone or its accessories Only qualified personnel must service or repair the phone or its accessories General precautions You alone are responsible for how you use your phone ...
Page 63: ...rm In most cases this condition is normal and therefore should not be interpreted as a problem with the device Heed service markings Except as explained elsewhere in the Operating or Service documentation do not service any product yourself Service needed on components inside the device should be done by an authorized service technician or provider Protect your phone Always treat your phone and it...
Page 64: ... outlet and refer servicing to an authorized service technician or provider under the following conditions Liquid has been spilled or an object has fallen into the product The product has been exposed to rain or water The product has been dropped or damaged There are noticeable signs of overheating The product does not operate normally when you follow the operating instructions Avoid hot areas The...
Page 65: ...t slots or other openings in the product Slots and openings are provided for ventilation These openings must not be blocked or covered Air bags Do not place a phone in the area over an air bag or in the air bag deployment area Store the phone safely before driving your vehicle Mounting accessories Do not use the product on an unstable table cart stand tripod or bracket Any mounting of the product ...
Page 66: ...ns small parts with sharp edges that may cause an injury or which could become detached and create a choking hazard Repetitive motion injuries To minimize the risk of RSI when texting or playing games with your phone Do not grip the phone too tightly Press the buttons lightly Make use of the special features in the handset which minimize the number of buttons which have to be pressed such as messa...
Page 67: ...s These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installatio...
Page 68: ...R The SAR limit set by the FCC is 1 6 W kg Tests for SAR are conducted using standard operating positions accepted by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands Although the SAR is determined at the highest certified power level the actual SAR level of the phone while operating can be well below the maximum value This is because the phone...
Page 69: ...he handset a minimum of 1 5 cm from the body Use of other accessories may not ensure compliance with FCC RF exposure guidelines If you do not use a body worn accessory and are not holding the phone at the ear position the handset a minimum of 1 0 cm from your body when the phone is switched on Hearing Aid Compatibility HAC for Wireless Telecommunication Devices This phone has a HAC rating of M4 T4...
Page 70: ...ic coupling microphone mode if it has an M3 or M4 rating A digital wireless phone is considered Hearing Aid Compatible for inductive coupling tele coil mode if it has a T3 or T4 rating 21 Specifications The following tables list your phone s and battery s specifications Phone specifications Item Description Weight Approx 126g 4 5oz Continuous talk time Approx 7 hours Continuous standby time 3G App...
Page 71: ...s a certification mark of the Wi Fi Alliance 22 Trouble shooting Before contacting the service center follow the instructions below You are advised to fully charge the battery for optimal operation Avoid storing large amounts of data in your phone as this may affect its performance Use Factory reset and the upgrade tool to perform phone formatting or software upgrading ALL Users phone data contact...
Page 72: ... a long time it may take around 12 minutes to display the battery charger indicator on the screen Make sure charging is carried out under normal conditions 0 C 32 F to 45 C 113 F When abroad check that the voltage input is compatible My phone cannot connect to a network or No service is displayed Try connecting in another location Verify the network coverage with your service provider Check with y...
Page 73: ...s Make sure you have dialed a valid number and have pressed Call Answer key For international calls check the country and area codes Make sure your phone is connected to a network and the network is not overloaded or unavailable Check your subscription status with your service provider credit SIM card valid etc Make sure you have not barred outgoing calls Make sure that your phone is not in airpla...
Page 74: ...ring a call by pressing the Volume Up Down key Check the network strength Make sure that the receiver connector or speaker on your phone is clean I am unable to use the features described in the manual Check with your service provider to make sure that your subscription includes this service Make sure this feature does not require an accessory When I select a number from my contacts the number can...
Page 75: ...your service provider The server center may be swamped try again later SIM card PIN locked Contact your service provider to obtain the PUK code Personal Unblocking Key I am unable to download new files Make sure there is sufficient phone memory for your download Check your subscription status with your service provider The phone cannot be detected by others via Bluetooth Make sure that Bluetooth i...
Page 76: ...e return to normal temperatures 23 Warranty With this manufacturer s warranty hereinafter the Warranty Emblem Solutions hereinafter the Manufacturer guarantees this product against any material design and manufacturing defects The duration of this Warranty is specified in article 1 below This Warranty does not affect your statutory rights which cannot be excluded or limited in particular in relati...
Page 77: ...eriod of ninety days after delivery of the repaired product even if their initial warranty period has expired Proof of purchase required Implementation of the Warranty If your product is faulty under normal conditions of use and maintenance in order to benefit from the present warranty please contact after sales service at 1 800 801 1101 for assistance The customer support center will then provide...
Page 78: ...er products whose type condition and or standards do not meet Manufacturer s standards 5 Defects associated with the use or connection of the product to equipment or software not approved by Manufacturer Some defects may be caused by viruses due to unauthorized access by yourself or by a third party service computer systems other accounts or networks This unauthorized access may take place through...
Page 79: ... 10 Absence of proof of purchase Upon expiration of the warranty period or upon an exclusion of warranty Manufacturer may at its discretion provide a quote for the repair and offer to provide support for the product at your cost The Manufacturer contact and after sales service details are subject to change These Warranty terms may vary substantially according to your country of residence DOC201912...
