AT&T MERLIN PIus, Installer'S Manual, Page: 14 / 57

Equipment and Location Requirements
The following equipment is supplied with the MERLIN
Attendant:
•
Power cord with transformer
•
8-foot, 6-wire modular phone cord
•
Mounting plate
•
User’s Guide
•
Basic Telephone and Modem Interface 2 (BTMI-2)
The BTMI-2 must be connected to a station module
housed in the MERLIN Plus system control unit (Release
1 or 2). Up to three MERLIN Attendant units (connected
to three BTMI-2s) can be connected to the module. The
units must be connected, in order, to stations 11, 12,
and 13.
NUMBER OF MERLIN If a customer is using the MERLIN Attendant only for
Attendants
backup call handling or after hours, only one MERLIN.
REQUIRED Attendant is required unless call traffic is heavy, as shown
in Table 1-4. When call traffic is heavy, the number of
MERLIN Attendants required at a site depends on the
number of calls the customer receives during peak hours.
Refer to Table 1-4 to determine how many
MERLIN Attendants are required.
TABLE 1-4 Calls Per Hour Table
Calls
Number of
Per Hour
Units Needed
15
1
15-30
2
more than 30
3
If the customer does not know the number of calls the
business gets during peak hours, you can estimate how
many MERLIN Attendants are required by asking the
1-6 Equipment and Location Requirements