AT&T MERLIN MAIL, System Programming And Maintenance Manual

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GIossary
Dial 0/Timeout Action
Automated Attendant Service feature in both monolingual and bilingual mode that
determines how a call is processed when a caller dials O (zero) or when a caller does
not make a selection from the main menu. Calls can be transferred to the system
operator, connected to the General Mailbox, or can be disconnected. This option is
programmed separately for day and night operation by the system administrator.
In monolingual mode with the Touch-Tone Gate “On,” this feature determines how a
call is processed if the caller does not respond to the Touch-Tone Gate within 4
seconds after the Automated Attendant Greeting finishes playing (8 seconds if Fax Call
Handling is used). In Call Answer Service, this option determines what happens when
a caller presses 0 (zero). See also Touch-Tone Gate.
E
Exclusion List
When the MERLIN LEGEND Night Service with Outward Restriction feature is used, the
subscribers who can make external calls without entering a password when Night
Service is activated. Subscribers who are not on this list must enter a password to
make external calls when Night Service is activated.
Extension
Number that identifies a phone or other voice or data equipment connected to the
system. Extension numbers can be 1-to-4 digits.
F
Factory Settings
The settings that are in effect when the MERLIN LEGEND Communications System or
the MERLIN MAIL Voice Messaging System—Multi-Lingual Version is shipped.
Sometimes these settings are referred to as “default settings.”
Fax Message-Waiting Receiver
The extension designated to receive message-waiting indications for calls directed to
the fax extension or Fax Calling Group. See also Message-Waiting Receiver.
Fax Tones
See CNG.
GL-3